Amazon India Complaints & Reviews

I had ordered some item in end of March whose Delivery I received in April first week order[protected]. The sarees I ordered were defective and hence I returned them but not refund has been credited to my account. On following up with them, they provide me a reference number annd ask me to talk to my HDFC Bank who has clearly stated in the mail that the reference number is invalid and asked for UTR/RBI Reference number of the transaction which the Amazon is not sending me and claiming the Billing Dept has given correct reference No. I do not understand why is Amazon not ready to provide UTR No. if they have actually made refund of 2098. The amount is small but the effort I have been taking past one and half month is immense. My horrible experience with Amazon needs to be looked upon as no other customers face such fraud which I am facing and regretting to have ordered from Amazon

I had ordered a Pioneer AV Receiver on Amazon expecting that I will be getting a Home Theater. When I received the package, I was shocked to find only the receiver and no speakers. The receiver without the speakers was of no use to me, so, I put a request for the return of the same. I had filed the request on 02 May. In reply to this, I got a mail from the seller " AV CRAFTERS" asked me the reason why I want to return it. I replied to them that it is not what i was expecting and is of no use to me, so, please return it. Since then, I have been trying again and again to return this product but of no use. Finally I filed the A to Z Claim for the same which Amazon said is a surety of return and refund. After 4 days I was notified that the claim has been denied because I had opened the package and as per the Sellers return policy, he does not return opened packages. I contacted Amazon again and asked them the logic behind such statement. Logically, a person cannot ascertain the product without opening the box and seeing the contents and I had done the same. A Mr. Ravikanth, Manager from Amazon spoke to me justifying the rejection of the claim saying that it is the Seller's Policy so we cant help you. Now please help me in resolving this issue. The product costed me Rs 19, 000 and the money is stuck now because I cannot use it. Also, I would request you to please do something towards this because on one side Amazon says that they will return the products if the customer is not satisfied and on the other hand, they entertain sellers whose policies are in contradiction to their own. Please help me in resolving the matter and getting my money back. The product is completely safe and untouched, including the documents provided to me along with it.

I ordered orpat chopper in lightning deal at 499. The same was delivered on 12.5.2015 In broken condition . i purchased a product on amazon at rs 499.vendor-cloudtail. The customer care at amazon says they would not replace the product as the vendor has sold the defective product at cheaper price . They could return the product and give option to purchase at rs 1000. Its a type if cheating / blackmail . I would highly recommend never purchase anything from amazon

Hi, I had purchased EDDY tablet in 12 March 2015. The company had brought an promotional offer of Rs.4000/- that included 1500/- bumper cover, 1500/- software (mango) and 1000/- gift card (to be released after 30 days of purchase, so that customer cannot avail the return policy) I received the product with bumper case and software uploaded but still haven’t received any gift card, as per the offer. I been in contact with amazon customer care from 25 April, 2015 and they have still not provided me with any solution. I have written numerous email and calls to customer care but still they are clueless. It is purely a case of fraud and sale of good of misleading advertisement. Please look into the matter and provide resolution to it, otherwise I need to take and legal action against the company. Regards, Rahul AMAZON Order no. #[protected]

I had given order for a one plus one phone on 22nd april 2015, payment was made and the expected delivery date was 28th april 2015. after several phone calls and email communications, it was informed to me on 6th may that the phone will not reach and the refund process was initiated. it also said that if i wanted i could place a new order for the same. I ordered another phone- yureka on 8th evening during the sale. After 10 minutes of that order i get an sms on my phone saying that the one plus one is out for delivery. No communication regarding this fone was done for last 12 days and when am not in station, they delivered the phone at my flat doorstep without any information. As on today I seeked for the package delivered to my flat guard which was still sealed, i opened the box to find a cracked screen on phhone. What am i supposed to do with such a service...

I was purchased Micromax Yureka mobile in the month of March at Amazon. When i was purchased its rebooted automatically and having battery heat problem, its going on 2 and half months. i was very unhappy to this product. But now till 1 week went its switched off. I was charged it, but not charged. Now i am using my old mobile.Please sir, I want to return it. I had Amazon purchased bill and had all box accessories. Please sir, its humble request for you please register my complaint Please help me to return this product and help me for refund my amount.

Hello sir, I didn't order any product from your web site. but i received messages from your side like i phone 4s dispatched. i requesting please clear this issue. This is not good for your company. my email address: [protected]@gmail.com rectify my complaint..

This is regarding my Order#[protected]. I ordered a Canon powershot sx400(black) camera, at the time of ordering it was in stock and my order also has been confirmed(amount deducted) and then after two days you are saying it is not available and your amount will be refunded.Seriously it is not expected from amazon like brands.After this type of services you cannot expect users will comeback again on your site. VERY VERY BAD EXPERIENCE!!! HELL AMAZON

Amazon.in order (#[protected] of "JBL Go Wireless Portable..." has not been delivered to me . There was an sms from amazon that address is inaccessible. This is not correct statement Please contact me Regards Shradhanidhi mohhanty

Sir, i have ordered a camera model is canon sx400 IS during 8th may sale.now it has been automatically cancelled bcause they don't have that product right time. But in the site this camera is still showing with raised price. now what should i do? if Amazon had not capability then why they have started sale? My email id is- [protected]@gmail.com

Dear Team, This is to inform you that I had purchased an item that is Sonata Analog Purple Dial Women's Watch - NF8989PP01J. After receiving the item I did request two time to Amzon customer care for return and refund of this order but till time i have not got any response for return and refund. Kindly look in to and do the need full.

Hi, I have bought DELL VENUE 8 TABLET from Amazon.in on 24th March 2015. I am facing issues with its charging, it is not charging from last 3 days. I am really disappointed and worried about the quality of the product. Please register my complaint and help me out in changing the faulty product. Order Id:[protected] Name: Manas Nagpal Ph No: [protected] City: Delhi Regards Manas

SIR, I AM JOHNSON JOSEPH FROM THRISSUR KERALA.I HAVE PURCHASED A PHILIPS IN-MMS1500/94 MULTIMEDIA SPEAKER ONE SET THROUGH AMAZON SHOPPING ON 03.5.2015.ORDER ID IS[protected] .THE PRODUCT RECEIVED ON 8.5.2015 FROM A & D TRADERS, 252 T HUTS OUTRAM, LINE GTB NAGAR, DELHI. BILL No. 716.THIS PRODUCT IS NOT WORKING. I WANT TO REPLACE THE ITEM IMMEDIETELY JOHNSON JOSEPH [protected]

Dear Sir I have ordered one external harddisk on 24th April.Order #:[protected]. It was shipped on 25th as per your information. However till today (9th May, m2015) I have not received any package. Blue dart tracking also showes like this Waybill No : [protected] Reference No : DXsRkC1gR Pickup Date 25 April 2015 From Navimumbai To Bhubaneswar Status In Transit Await Delivery Information Status and Scans Location Details Date Time * Waybill No : [protected] Mumbai Etail Warehou Shipment Further Connected 26-Apr-2015 05:58 Mumbai Etail Warehou Shipment Arrived At Hub 25-Apr-2015 23:48 Amz- Bhiwandi Shipment Further Connected 25-Apr-2015 16:42 Amz- Bhiwandi Shipment Arrived 25-Apr-2015 04:27 Please check this and send my package in 2 to 3 days else refund me with credit card interests that I would pay. Sukanta Mohapatra [protected]@hotmail.com [protected]

I AM JOHNSON JOSEPH FROM THRISSUR, KERALA. I PURCHASED A MULTIMEDIA SPEAKER OF PHILIPS IN-MMS1 1500/94 FROM AMAZON ONLINE PURCHASE .ORDER ID IS[protected].BILL No IS 716.I GOT THIS PARCEL ON 8/5/2015 FRIDAY FROM A& D TRADERS 252 T HUTS OUTRAM LINE GTB NAGAR DELHI .THIS PRODUCT IS NOT WORKING.I REQUEST YOU TO REPLACE THIS ITEM IMMEDIATELY. JOHNSON JOSEPH [protected]

I am Dipu Basfor, I bought Micromax Yu yureka from amazon.on the date of[protected].I am facing problem regarding headphone.When I listen music or video through headphone its sound automatically slow down and I have to raise it but it again slows down to zero volume and again I have to raise it. This problem continously happens please replace my headphone with new and good one as soon as possible. My Mobile no. is [protected].

Kya demag ki maa chod raha hai. What a deal what a feel. Us music demag me kutte ki rarah kat ta hai madarchod tumhari maa ka bosda benchod sale log. What a aas what a fck to your wife.what is 6 7 8 tumhari maa ka bosda benchod sale madarchod sale. Vaspas saram hai to add dohrana mat tuza aai ch gaand

I have been dealing with a cross shipment issue with Amazon since 3 days and have received horrible customer service from leadership team to the managers. I do not have energy to write in detail - hence here's the link the facebook page where I have posted the complaint and not received any reponse yet - https://www.facebook.com/AmazonIN/posts/[protected]?comment_id=[protected]&n...⇄

Dear Sir, I have purchased 12V Portable Car Vaccum Cleaner Wet and Dry Vaccum Cleaner X0008P7U4T from Amazon, Order No. ID[protected] against Rs. 448.00 but it is pertinent to be mentioned here that just after using it on only two occasions, it has stopped working. I am shocked to see that the product which I have brought with high trust from your company is not only worst but it is useless and not for any use. I hope some senior officer of Amazon will read my mail and either return back me the money or will send a new machine in good condition so that I can feel satisfied with the product as well as the image of this reputed company, Ämazon". Thanks Yours sincerely, Sanjay Kumar Sharma Inspector [protected]

Hi Team, I have order Asus F550CC-CJ979H 15.6-inch Touch Notebook (Dark Gray) without Laptop Bag against ORDER #[protected] which was missing for main box and this device cost is 35500 INR were i have raise complaint about this issue with amazon at the same time and called delivery box on his no and that no was switched off. Kindly request you to refund the amount against that device because i don't have any product with me and i am working for a reputed MNC company IBM INDIA PVT LTD. Regard's S Nithin [protected].