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Amazon India Complaints & Reviews

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Updated: Feb 27, 2026
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Amazon India reviews & complaints page 979

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A
amit2309
from Delhi, Delhi
Aug 18, 2015
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At the time of purchasing (10th Aug, 2015) the item from amzaon india app it shows delivery is available at 416510.
After tracking the order on bluedart ((18th Aug, 2015) )site it was held by kudal bluedart branch from 4 days(No any intimation to pick or what to do with your shipment).
And when i called bluedart they said that they don't give service to 416510(Sawantwadi).
Amazon saying that the choice is there and for one or two item they will not provide your shipment for your location and also said that you collect the same from the place where it was hold(416520).

Attaching the snapshot for the reference, which says that the delivery is available at 416510 (sawantwadi, maharashtra)
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    Shivprasad S Sarda
    from Mumbai, Maharashtra
    Aug 18, 2015
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    Address: Mumbai City, Maharashtra

    I have with amazone India from intial day and ordered around 20-25 items howveer for first this is very bad experiance for me regarding my Order #[protected]. I ordered a Philips 22PFl3758/V7 55 cm (22 inches) Full HD LED TV (Black), at the time of ordering it was in stock and my order also has been confirmed(Credit card deducts EMI amount). Order is in Indepndance day offer period and then after one week amazon are saying it is not available and your amount will be refunded.Seriously it is not expected from amazon like brands.After this type of services you cannot expect users will comeback again on your site. VERY VERY BAD EXPERIENCE!!! HELL AMAZON
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      A
      Arvindkumar Singh
      from Kanpur, Uttar Pradesh
      Aug 17, 2015
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      Address: Bangalore, Karnataka

      Sir, MHD-5 Price Rs 190 was booked vide order no[protected]dated 08/08/2015 but making delievery Rs 290/- has been charged by representative of AMAZONE ONLINCE PURCHASE SERVICE on 17/08/2015. I shocked when yr rep. demanding Rs 100/- while making delievery. in other words Rs 100 has been charge extra instead of book price 190/. It is pertinent to mention here that 02 books of MHD 1 & 7 Gullybaba publication supplied by your firm no extra charge has been demanded only printed price amount has been collected from me. This book MHD 5 has been dispatched by D.K.Publishers P. Ltd, 4224/1 Ansari Road New Delhi 2
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        Preetam Banerjee
        from Mumbai, Maharashtra
        Aug 17, 2015
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        Address: Kolkata, West Bengal

        Can you imagine a situation when you long time dream comes true moment turns in a freaking nightmare. Amazon India​ just made that possible for me. I ordered couple of Lumia phones for both my parents on their independence sale. Now the delivery times of both the phones was given as a week's time. I happen to live in the heart of a metropolitan city and yet they are taking a weeks time to deliver. Moreover they have somehow managed to partner with this fine courier service Aramex, which was not able to find my house in in Kolkata, where hundreds of online delivery was made in the past. I mean, seriously!!! A simple Google map search of my address pinpoints the exact location location of my building. So after numerous long waiting calls I gave them an updated address by which I am pretty sure a blind person will be able to reach my house. Apparently, even after a complete week's time, they are "Facing some issue" with the delivery and will be delayed. Now I wonder if it is some marketing policy by Amazon to force the customers towards their one-day delivery scheme! If so, the IIM heads sitting in Amazon have found the perfect technique to piss people off. An 88 billion dollar industry with 20 years of experience in online retailing has devised a perfect way of ruin my dream come true moment. Thank you Amazon for this experience. Rest assured, the next time I order anything online, you would be the last place that would cross my mind.
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          A
          Abhishek Sinha
          from Bengaluru, Karnataka
          Aug 16, 2015
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          Address: Pune, Maharashtra

          I ordered a bedsheet from Amazon on 2nd August. Order #[protected]. The product was to be delivered by 12th Aug. Product was not delivered as promised. I made a complain by calling them up. They said they would get back in 48 hours time. Been 3 days since then. They have not even responded to my complain. After spending a considerable amount of time people finalize on a product. Delivery date is also a very important factor while placing the order. I am very disappointed the way Amazon has dealt with this order. I want Amazon to complete the delivery ASAP and compensate for the delay in delivery and the inconvenience caused to us.
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            G
            Gaurav Gupta12
            from Dehra Dun, Uttarakhand
            Aug 15, 2015
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            Address: Jaipur, Rajasthan

            I have ordered slippers from Amazon & called them in regarding color change of slippers, so they said after delivery of slippers, you can request us to change color but when after delivery I contact them, they refused. If they would said it earlier, i would have cancel the order. It wasted my lot of time. So please take appropriate decision regarding it as soon as possible.
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              K
              kirty Sharma
              from Delhi, Delhi
              Aug 14, 2015
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              Address: New Delhi, Delhi

              I placed an order via amazon for a watch. I was delivered an incorrect watch. When I complaint the seller chronowatches, they said they have delivered me right product.

              They also said that I made the purchase for the incorrectly delivered watch in March. This is right I made the purchase but I am using that product right now.

              They have denied to take the return now.

              Please help me. This is fraud. As per them they have some manual record which says that they have delivered me the right product
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                Chinmay Vijay Chavan
                from Mumbai, Maharashtra
                Aug 14, 2015
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                Refund Not Processed

                Address: Mumbai City, Maharashtra

                I purchased one travel bag & i received it on 9th July 2015 I returned that bag cos of its Size is very big. & raise a refund process Now 36 Days passed still my refund money they wont give me back. they said that NEFT is done by them but my bank manager told me that there is no any kind of NEFT in my account. Amazon is doing mail & mail day by day but not giving my money back. i told them 1000 times i visit 5-6 times in bank to cheque amount...
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                sujayvaiz
                Aug 13, 2015
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                Address: Coimbatore, Tamil Nadu

                Hi, I am Sujay Vaiz, purchased a mobile phone ORDER #[protected] from Amazon.in on 18th July 2015 which was returned to the sellet after the some pricing error by Amazon, never informed by SMS or email. After Amazon correcting the price error i ordered the same product ORDER #[protected] on 03rd Aug 2015 which again was returned due to problem in package
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                  Vijayanmanalil
                  from Tellicherry, Kerala
                  Aug 13, 2015
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                  Address: Kasaragod, Kerala

                  I bought Micromax unite 2 A106 (Grey 8GB) from Amazone.in on 20.03.2015. I had been using this mobile and charger without any complaint since 10.08.2015. Now my mobile's back key, home key and charger not working. There is no problem to receiving calls. But I cannot make calls as the above said keys not working. Please make good these complaints.
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                    D
                    drascheema
                    from Chandigarh, Chandigarh
                    Aug 12, 2015
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                    I have bought sole e95 in may from amazon sold by fitindia. first of all it was not delivered on time and after number of calls it was sent 10 days late. at that time when it was not delivered i initiated return of the item. and i still stick for return. as i have already paid about in advance i feared that if i have not accepted the article i may loose my money and the product. no one listened to return. and now from may the product is making sound and no one sent the technician to fix. i want amazon to get my product returned and refund my amount.
                    my email is [protected]@gmail.com, my cell is [protected]. i am regular user of Amazon in India as well as in USA. I hope Amazon will solve this problem soon.
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                      neeru83s
                      from Lucknow, Uttar Pradesh
                      Aug 12, 2015
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                      Address: New Delhi, Delhi

                      I purchased product but it was faulty, when i take picture from camera the view of flip cover is also coming in those pictures.i complaint about this to your custumer care service but they didnt solve my problem.should i go to consumer forum.
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                        venka63
                        from Bengaluru, Karnataka
                        Aug 12, 2015
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                        Address: Vellore, Tamil Nadu

                        Purchase order date - .30.06.2015 returned date - 13.07.2015 delivery date - 17.07.2015 cover amount Rs. 500.00 refund but micromax tap amount not refund in one month saravanan.[protected]@gmail.com id purchase name k venkatesan the arcot coop urban bank ltd arcot
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                          Akula Harish
                          from Bengaluru, Karnataka
                          Aug 11, 2015
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                          Address: Bangalore, Karnataka

                          Beware of Amazon ! They cleverly mention 100% purchase protection and easy returns on all products and you will forget to read the fine print...then you will have to struggle forever to get your money back. One of the sellers on Amazon cheated me by sending me a wrong product of lesser value...guess what Amazon expected me to do ? They gave me a deadline of 3 days to ship the product back - I had to spend 1085 Rs to ship this back - now they expect me to wait until the reciept of the item by the seller and then give him 5 more days !!! So more freedom to the seller (inspite of he cheating the customer) and deadlines and work and wait for the customer !! (Order ID:[protected] !!
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                            Tarun.Girdhar
                            Aug 11, 2015
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                            Resolved

                            Address: Bangalore, Karnataka

                            I ordered the below product from Amazon on 20th July, 2015, despite the estimated delivery date being 27th July, 2015 - Vector X Gym Fitness Gloves Vx 300, L (Black) The tracking status still shows the status as 'Dispatched' despite complaints and messages to costumer care. Thanks and Regards, Tarun Girdhar Registered EMail ID on Amazon - tarun.[protected]@gmail.com
                            Complaint marked as Resolved 
                            I have filed an A-Z claim for the order. Got a swift response from the customer service that claim shall be processed. Though they were not able to track the reason for such a delay, they have communicated the same to the seller and have apologized for the delay.
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                              Luhar Ved
                              from Mumbai, Maharashtra
                              Aug 11, 2015
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                              Address: Bangalore, Karnataka

                              Two items I had ordered reached the pickup location that I had specified. I couldn't pick it up immediately and two later I got the message that I had picked up the order, when i had not. That was resolved with the explanation that someone had mistakenly scanned the items, or something like that. If someone can just scan it and show it as "picked up" what is the point is customers showing ID at the point of delivery? In any case, the pickup location, a medical store, was supposed to be open, according to Amazon, between 9:00 - 5:00 everyday. Which it wasn't because it had shut down. So in order to pick up you had to call a number posted on the closed shutter. But the guy who responded to the number was always somewhere else or not close to the shop and therefore couldn't come there to hand over. After this went on for some days I emailed Amazon, twice, that I wanted to cancel the order. Until now, no response. And on their website these two items are still marked as "Picked Up". Since I have already paid for these items, Amazon.in got my money and the pickup location guy got the products.
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                                sanjay1808
                                from Gurgaon, Haryana
                                Aug 10, 2015
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                                Address: Jammu, Jammu and Kashmir

                                I am sorry to usee the word "s#it" but the experience has been that. Got delayed delivery & a broken screen. The packaging wasn't proper. Generated a return label. The first day the guy came on a bike to pick a 32 inch led tv. (Kudos to the intelligence of Amazon Employees...) He said will come the next day. It has been 4 days since. The package has still not been picked. Spoke to 4 customer service SUPERVISORS - Kalim, Ashish, Shashank & Ram (One more retarted than the other). Everyone apologized & promised that it will be picked next day. In the meantime, the money is still with Amazon. They DO NOT HAVE A REPLACEMENT as out of stock. Still awaiting pick-up. Hopefully will happen this year. Really pathetic Customer Experience. If Amazon reads these reviews & values Customer Feedback please close shop on delivering Electronic items till you improve your service...
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                                  Kapil2123
                                  from Mumbai, Maharashtra
                                  Aug 10, 2015
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                                  Amazon India Not providing Invoice with IMEI number on it

                                  Address: New Delhi, Delhi

                                  Myself Kapil Sharma, ordered a Redmi2(white) on 8th April 2015 ORDER #[protected]. I received the phone on time, but IMEI number was not mentioned on invoice. On 17th July 2015 my phone stopped working then i contacted MI customer service center in Delhi, they asked me to provide Invoice with IMEI number on it. As i didn't have the invoice with IMEI number so i contacted Amazon on 29th April 2015 they told me that i will get in...
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                                  chat2amit
                                  from Gurgaon, Haryana
                                  Aug 8, 2015
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                                  Address: Gurgaon, Haryana

                                  My account registered with email id [protected]@gmail.com is closed for returning high percentage of goods.

                                  Please understand that I have not returned excessively in 2014 and early 2015 but recently Amazon quality has deteriorated and so many of my friends and colleagues also returned the goods..
                                  But I think this is a consumer right to reject goods if quality is not good.

                                  Anyways if Amazon does not want me as customer I will also not shop from you..

                                  There are around 1200/- rs of refunds pending from Amazon and I have not received them till date.
                                  Atleast complete your refunds before closing my account.

                                  To get justice
                                  - I have filed my complaint against Amazon on akosha
                                  - I am writing blogs defaming Amazon is cheater on multiple websites.
                                  - Also I will go to consumer help is I do not get justice from Amazon..

                                  THE BELOW ORDERS WERE REFUSED/OR RETURNED BY ME AS AMAZON CLOSED THE ONLINE ACCOUNT SUDDENLY WHILE MY ORDERS WERE BEING DELIVERED AND DISPATCHED..
                                  BUT SHAMELESS AND CHEATER ORGANISATION AMAZON SI YET TO REFUND MY MONEY FOR ORDERS WHICH ARE REFUSED AND CANCELLED..
                                  THIS IS HARASSMENT TO A CUSTOMER AND AMAZON SI NOT DOING A RIGHT THING…
                                  I WARN AMAZON...FOR A LEGAL ACTION..

                                  SHAME ON AMAZON….
                                  PRODUCTS AMOUNT PENDING ON AMAZON REFUND orders
                                  Tressemme shampoo 536/- PENDING Order #[protected].
                                  chromosome shorts PENDING Order #[protected].
                                  lays combo 75/- PENDING order #[protected]
                                  Listerine 92/- PENDING order #[protected]

                                  SUMMARY FROM THIS ISSUE:
                                  AMAZON SI AN INETHICAL AMERICAN COMPANY WHICH IS CHEATING AND HARASSING PEOPLE OF INDIA
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                                    kushalparikh
                                    from Mumbai, Maharashtra
                                    Aug 6, 2015
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                                    Address: Pune, Maharashtra

                                    ORDER #[protected] as i have order mi tab as cash on delivery option and next day i have return that product. at 1st of Aug. I have seen as a status that refund is issued and return is succesfully done. But actually it doesn't credit in my account so that i have reached to customer service reprentative he told me that your amount is credited by NEFT wait for 4to5 bussiness day. so today is not credited to so i have reached to customer support service but know they are telling me that it is eeror from our side so it is not showing when you paid for this order. and you never get refund for this
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