Amazon India Complaints & Reviews

I had purchased iphone 5c white 8GB, from amazon india online on 08/12/2014 for 25000 Rs. My order number was[protected]. Since very first day, the iphone had issues and most of the times it was showing unavailable. I personally visited apple service center in city center, salt Lake, Kolkata. I was asked that if you use nano sim, instead of micro, will fix the issue. I tried it but it did not work. I still choose to continue with it as after restarting the device, it was working. Now suddenly it started giving charging issue. I spoke to Amazon help desk and explained the issue but I was told that amazon isnot liable for any product defect and rather contact Apple. I visited Apple service center to get it repaired as it is inside warranty period. They said that some liquid get inside and they can not help me. I need to pay 21, 000 Rs to get new one. I am really disappointed as within few months, I am asked pay same amount. Please log my grievance and help me

I orderd an item, name"And-Also New Table Mate II for Home Office Reading Study Desk Laptop Dinning Table (White)" from amazon.in. The product seller was Prestige smart shop. I ordered the item on 9 May 2015, and i recived the item on 22 May 2015. I found that the product i recieved was a damaged one and cant even repair by custom. I informed this to amazon and they send a refund request as the product was a damaged one, to the seller. With in days the seller accepted the refund request. Amazon gave me instructions on packing and returning the item, and also gave 2-3 printouts on sellers shipping address, Name-Naresh Kumar Gupta, New Delhi and barcode which has to be added in the returning item. With in 2 days we shipped the item to sellers address in a guarentee that we get refunded as soon as they recive the item, only 2-3 buisness days. I got information that they recieved the item on 30 May 2015. N ow its about 3-4 weeks after the deadline they said and im not yet refunded. I emailed the seller 4 times but there is no reply.I had attached some photos and also proof that i shipped the damaged item. Order ID:[protected] Email id of the seller: [protected]@marketplace.amazon.in Yours faithfully, Ajay S Subhash email:[protected]@gmail.com

I have order on dt. 09.06.2015 and my expected delivery date 13.06.2015, I receive a message from amazon that my one order out for delivery, Let me know that why this order is cancelled, we placed 2 orders in same day same address one order is completed and other is hold and you say that address problem. This is not a suitable reason to cancel the following order. Let me know the suitable reason to cancel this order. I don't want returned my money. Pls. send my order So I think I never purchase any product from Amazon.

Dear sir. This is serious complaint regarding your YUREKA phone which i have purchased online. I am feeling some non avoidable troubles mentioned below 1-phone gets over heated while put on charging or we talk to someone over call.It looks like phone will blast anytime 2-earphone does not work when we play songs on speaker and again plug the earphones. 3-unwanted applications open automatically when i talk over phone and it touches my ears Kindly check and revert on urgent basis as these problems will lead to my dissatisfaction towards your product.I will be highly obliged if you resolve my problem regarding your product and after services. Thanks and Regards Punit Mittal [protected]

I had made a purchase of an Apple iphone 5S from the Amazon Website from the Seller Cloudtail and it was an extremely horrific experience. There were multiple system glitches and system errors before I could actually make the purchase, which I will avoid discussing for the sake of brevity. As part of the purchase, I was eligible for a Gift card of INR 4, 800 which as per the offer in place and also as per a mail confirmation by the Amazon team would be credited to my account by 31-May-2015. However again due to some system issues the same was not credited by 31-May-2015 and despite repeated reminders, they are yet to provide me with the Gift card. Their response always seems to be that the issue is raised with the concerned department and that a resolution would be provided. However with close to 2 weeks having passed, the probability of getting a resolution appears to be dwindling. To add insult to injury, the last time I send a reminder mail to the Amazon Customer Care, they started bombarding me with calls (Close to 20 Calls in 5 minutes), with different call centre executives asking me what my query was and why I had called them. Overall with the issues faced when the purchase is from Cloudtail, where Amazon has operational control makes me wonder how screwed up the transactions would be if it is any other seller. I am starting to believe in the verdict that Flipkart and Snapdeal are any day better than Amazon. Overall would not recommend using Amazon to anyone. order No is #[protected] Mail Snapshot Message From Customer Service Hello, I understand that you are referring to confirm us about the Gift card which you are supposed to receive for purchasing IPhone 5s. This is a confirming email saying that you will get Amazon gift card of Rs.4, 800 post 90 days from the day of purchase. As informed by my colleague you can expect the gift card on or before 31 May 2015. For your confirmation I've included the link of the offer that you are applicable: http://www.amazon.in/l/[protected] < > http://www.amazon.in/gp/r.html?C=1W8UVPW1YY03R&R=3BTDDVX648AK8&T=C&U=http%3A%2F%...⇄

Dear My order number is[protected]. I Bought Iphone 6 (Gold, 64 GB) from your site but unfortunately the fitting of the iphone 6 is not as per the company as it is loose from RIght bottom side, every time I push that Side I got some sound as well as the Charger is 100% duplicate as whenever I connect to the iphone 6 the message comes up " This cable or accessory is not reliable ..." . when I check online about the product Its showing warranty - temporary unavailable. I doubt the Iphone 6 is also a dublicate. I hope you will send me another original IPhone 6 as soon as possible SAndeep [protected]

Hello, My name is Sarab and my amazon account email is [protected]@gmail.com I recently saw an order placed from my account the order no #[protected] Shipping Address Neha sharma plot no j7 it park opp. FCS building CHANDIGARH, CHANDIGARH 160101 India Dell Vostro 3546 15.6-inch Laptop (Core i3 4005U/4GB/500GB/Linux/Intel HD Graphics 4400/with Laptop Bag), Grey I don't know how this order is showing up on my account. I don't know any person named Neha Sharma or the shipping address mentioned for this order. I did not place any order through my Amazon account for security reason I immediately changed my password. The order is still show up as Delivered and signed by Neha Sharma in my account please cancel this order and let me know how this order was placed from my account. This is a serious account security issue please take necessary steps to resolve this issue. I have also attached the invoice of this order Regards, Sarabjeet Singh

Hi, I have an account on amazon.in with email id : krs.[protected]@gmail.com I referred my friend having email id – [protected]@gmail.com . She accepted the referral and created the account using the link reflecting in referral mail. After that he made the first purchase of more than Rs 300 and the same got delivered to her as well. It’s been more than 30 days of delivery, I have not received the referral bonus from Amazon.in. When I contacted the customer care they are not ready to give me the referral bonus and sending me the list of conditions due to which I did not received the referral bonus. Below is the list amazon customer care sent me and I have also mentioned my comments for each condition. • The person who clicked the link was already an Amazon user - The person was not an Amazon User, before I she accepted my referral request. • The user clicked on your link and didn't create an account or complete their first purchase - I was with my friend when I sent her the referral request and clicked on the link in the referral email to create the account before making first purchase • The user clicked on your link, but did not complete the sign up process on the same day – I was there when my friend completed the signed-up process before making first purchase. • The total order value of the first purchase was less than Rs 300 - The total order value was more than Rs.300 • The referred member placed an eligible order, but the order hasn't been shipped yet – Received the complete order as well • The referred member purchased a Kindle eBook or Amazon gift card. - No • In certain instances, gift cards may take up to 30 days or more to appear in your account after an order ships - It’s been more than 30 days • The new account does not meet all Amazon.in Conditions o[censored]se - What are the conditions. Please help me to know The referred member placed an eligible order; but has returned the product. – Not returned. Thanks Sandeep

I have purchased one wrist watch from amazon online on 11th May 2014. It was under one year warranty period. But now it has some problems in this watch.This problem is from20th May 2014. As I request you to give service for same item.Who give us the service, where it is available. Please provide service early as possible. Branded watch of AVEIRO company.Invoice no.KA-BLR[protected]. Myself-Mr.K.C.Kurup Contact No.:-[protected] e-mail [protected]@gmail.com

The battery of Samsung S duos provided by you is fake. Battery backup is very poor. I have purchased the costliest battery provided on amazon.com for my s–duos phone as you were claiming the battery original. But your battery discharges from 100% to 0% in time interval of 5 hours. Please refund my money.

we purchased Gala Spin mop with easy wheels and bucket for magic 360 degree cleaning on Tuesday 28 April 2015.. order id of that product was #[protected].. but we didn't get mop head.. we are unable to use that without the mop head.. please provide us that mop head as soon as possible..

Order[protected], the product delivered was purposely incorrect by the seller as shown on amazon.on, post that getting a refund and contacting customer care is very very difficult. Amazon is not taking any responsibility for the product and I also had pay for sending the product back to the vendor Fonokasezone - Chennai.

Sir i''m Mahendra Gupta from bhopal, I have order dell venue 7, 16 gb (wifi, 3g) from "AMAZON.IN" with sim card slot model and this product MRP is show 14999 and after discount amazon give on 8015 rupees, my order id is #[protected] and this product delivered 04/06/2015. but deliver product is different, it''s only wifi enable model, this product MRP 11999 rupees and no sim card slot . amazon supervisor arrange reverse pickup scheduled on[protected] between 09:00 AM - 01:00 PM, I have receive conformation e-mail and Sms . But[protected]:50 PM has been rescheduled reverse pickup.But product will Finally Pickup on 02:00 pm 06/06/2015 by"AMAZON.IN" service . "AMAZON.IN" Say refund will be initiate 2-3 days, but current status that i have not receive any refund amount, and "AMAZON.IN" say please wait 25 days more. this type of problem phase many customer in "AMAZON.IN" Sir I''m very disappointed & frustrated, So please help me. Thank''s

we have refund 2 items 1 phone 2 bag in april 2015 and amazon is saying that we have refund your amount on 18th and 26th may 2015 but i didn't get any amount in my account and i also contacted PNB Bank they are saying that this transition id is not valid and there is no transfer in your account, please solve this issue my amazon id is v.[protected]@hotmail.com.

The seller Primarc Peccan on amazon has sent fake on serious mass.I checked the product during delivery and refused to accept. Amazon should not sell such dangerous duplicate health supplement.It's consumption can even kill.Please remove that seller, or Dont allow him to sell that product. Dont play with public lives.

I have registered a complain about my phone YU YUREKA model no. AO5510, my TICKET NO.#1017387, IMEI1 NO:[protected], IMEI2 NO:[protected] on the customer care of yureka. The screen of my phone has been broken as it had fallen down. The solution given to me was that you would replace my phone. It has been 7 days since i have registered my complain. They were to send a person who would replace my phone and i am ready to pay RS.2999 according to their terms & conditions. I had talked to Ms. Shrushti about this matter. She had noted all the details. Now when i am calling to check the status of my complain they are not responding to me at all. They are saying that their seniors are busy and also they cut my call. I am suffering from this problem from since 10 days and i am not getting any response from their side. I request you to kindly see through my matter as i cannot access my phone due to broken screen.

on 10 - june - 2015 i have got hcl Me u1 tab from Amazon.in. But it was not the product as described in their website They Said That It is having below specifications Bluetooth connectivity And having 1gb Ram But it was not Having Bluetooth connectivity And it was having only 512mb ram And when ever I ask For Returns They Are Not Responding Properly and Wastng My Time

I have placed an order(Yuphoriya mobile) from amazon.in from flash sale on[protected]. Firstly order was placed successfully. Then after 10 min they sent me an email of two line that your order is cancelled due to maximum purchased by you. While I have purchased only one more before it and it is not written there that you can not buy same item once you buy it. I had planed to give it someone for gift for her birthday and they ruined it. They cancelled my order without any information, whenever i try to write them email, they reply it after 24 hrs. So guys never buy anything from this website, they can play with your emotion . Other websites are even better like Flipcart/Snapdeal/eBay..

I ordered puma cotton shorts from amazon.com but the shorts received by me were of synthetic material. I requested a return they were not ready to send any executive to take the return from us. they are ordering us to send the product to them.online shopping as always meant to stay in house and shop not to go outside to shop. I am not having any source go all the way to the post office. I request any executive from their side to come and collect the product and refund my money.

Order#[protected] I have ordered Micromax Canvas Hd Plus Mobile on 9th June. I have paid with my debit card. The order got dispatched and arrived in my city today morning i.e. 11 june 2015. But In the Noon It was returned back to amazon . When I called the courier service(Blue Dart) they told me that some senior authority from Amazon has ordered them to do so. What a poor service. Is this a service given by amazon. I am really annoyed. The order received my city and some senior authority called the order back. When I called the customer care they told me It was a pricing mistake. What i have to do if it is a pricing mistake, it your company, if you cannot check pricing mistake then close your company. And if it was a pricing mistake then why have you not cancelled the order on the same day... Why you cancelled when the order arrived my city. I want my order back as in the past six months i have order this order and the very order got cancelled. Its very poor service. I want my order as soon as possible. And if you cant provide it please reply to this mail, I will file a report in consumer forum . I am attaching The email which i have got in which no where it is written that my order has been cancelled due to pricing mistake instead childhood reasons are written in it. I am also attaching Courier tracking Details. hope You Will Help me in getting my order back. Regards Mohd Ahzam