Amazon India Complaints & Reviews

I had ordered a electric rice cooker from your website. Order #[protected] the deliver address (namely my sister) received the main unit (the outer body housing the electrical part and the sieved separator) without the container used for cooking the rice. Now she has to take it to a service center, pay for it and get a container? WHAT is the point of ordering online? Even a company like Amazon has no checks. If we had to go to a service center, we could have bought this in a retail store .

I, Ajay Kumar Verma, ordered a WD Elements Portable 1TB USB 3.0 External Hard Drive (Black) (Order No.[protected] on 5th June 2015 to the address #203 MANDAVI HOSTEL JNU, NEW CAMPUS NEW DELHI DELHI 110067 India . When I tracked the order with tracking no. [protected] it was shown that order delivered on 8th June 2015 but the delivery person didn't contact me and deliver the order to some other person without informing me. When I inquired in hostel on 10th June 2015, I got my order from a security man of my hostel. It is delivery person's duty to contact the person whom he delivered the order. You have to take some necessary action against the delivery person so that this incident will never happen in future.

ar Sir/Madam, Subject :-Flase Commitment by Amazon.. I have booked a Micromax A190 phone for a price of Rs.4399/- And got order confirmation too. But didn't get the product.. Shame on the seller and Amazon to tell it got transit damage, now they are asking me too book for Rs.7399/-??? How pathetic is this??pls do the needful from ur end.

I have purchased xolo handset model no. Omega 5.5 from amazon.in of rs. 7999. delivery was made on 7th June 15 order no.[protected] After using it for a day I found that handset is faulty and not working properly. amazon.in policy is guaranteed 10 days return & refunds policy for mobile handsets. My handset return last date is on 19th June 2015. But next day on Monday amazon.in close my account for without any reasons. I contacted them for my handset return but they are refusing by saying that your account had closed so we won''t provide any return/refund or replacement for the faulty handset as they have block my account. Please kindly help me for refund for defective handset sold by amazon.in Ratnesh Gosain [protected]

Hi, As per the website, I bought a "Fisher Price Newborn to Toddler Rocker" and it clearly mentions " Free Delivery", however a Shipping & Handling of INR 475 has been charged. Therefore, I would want this amount to be credited to the account from which I had paid. Is this how Amazon makes money out of customer? Regards, Pranjit Order #[protected]

I have been cheated by your company..i ordered the watch worth rs 5695 and has done the online payment also. Instead i gt an old magazine delivered to my adress...i orderd d watch with my first salary..order no[protected]...i was a regular customer...this incident has broken my trust on amazon..i would request you to take immediate action..also im not able to rech ur direct no...invoice no hr del 2 [protected]..

Sir/ Madam, I am KRISHNAKUMAR R form Coimbatore. I bought a new mobile handset from amazon.in on 2nd june 2015. there was problem found in the HANDSET so i wish to book return order on 5th June 2015. but the amazon.in team till cheating to have the return. they are automatically rescheduled my return order without my knowledge. many times I contact the respective telecall executives with various mobile numbers but no use. kindly do the needful at the earliest possible. Thanking you

I bought a mobile from amazon.in on 2nd june 2015, there was problem found in the mobile handset at usage of two days. I booked return policy on 5th june 2015 but till the amazon cheating this return. they are not till not recollect the mobile handset as per norms. kindly do the needful at the earliest possible. thanking you. Return Tracking ID:[protected]

Hello Amazon, i order Strontium 32GB MicroSDHC Memory Card (Class 10) thru online on 2 June 2015 its Storage capacity only 9.95GB I loss my money also of Rs 639/- please help me this issue Ordered Dated: 2 JUNE 2015 Received Dated:5 JUNE 2015 ordered details order (#[protected] of "Strontium 32GB MicroSDHC..." cash delivery thanks & Regards SUPREETH B S [protected]

Hi, I had ordered an item with COD option, and it was delivered to me on 5th of may 2015. And my order number is Order #[protected]. When the Amazon agent arrived, I used my credit card to do the transaction . Since he complained of network problem in debiting the money from my card, he tried to access multiple times. In this process the money has got debited twice on the card, card number ending with 9512. I have sent mails after mails to resolve this and revert my money, but it has been of no help to me. Recently they even promised to credit the amount directly into my some other bank account. I shared my bank account details to them .It has been 2 weeks since then, but I do not see it reflected in my account. I have attached a copy of my Credit card statement showing the duplicate transaction . Kindly look into this issue. Regards, Shobhitha

Please see the conversation between me and Amazon: You are now connected to Siva from Amazon.in Me: different item got hello siva ii have ordered 8gb kingston memory cards but they have given Class-4 memory Siva: Hello, my name is Siva. I'll be glad to help you today. I'm sorry for the inconvenience you've experienced in this case. Me: please check my order details Siva: We are investigating that Are you willing to return for a full refund? Me: no i dont want refund i want another product Siva: I will arrange return pick up and refund your full amount. You are welcome to place a new order.We Completely check and deliver to you.I am sorry there is no exchange or replacement in amazon.in Me: already i confirmed from your side then only i orederd *ordered Siva: I have checked the confirmed that there is no exchange in amazon.in.I will arrange return pick up and refund your full amount. You are welcome to place a new order We Completely check and deliver to you. Me: at the time of i was ordering the product i asked to one of your colleague. she said that that is class 10 memory card now you are saying that i will refund your money Siva: Please accept my sincere apologies in this regard. We will arrange return pick up and I request you to return the item.We will issue full refund for you.You are welcome to place a new order.We Completely check and deliver to you. Me: now i dont have any money in my account how to oreder ? Siva: sir, We will provide the full refund for you Me: when i am asking i am going to my village by tomorrow that's why i have choosed two day delivery option i want immediate refund you guys cheating customers Siva: I am not authorize to initiate the refund immediately.On a high priority basis we will complete the refund process as soon as possible Me: but why are you guys telling lies please open my chat details and you will get full information Siva: Sure Sir Thank you for waiting.I have checked completely. I have checked and see that refund process will be completed at the earliest Me: did u open my chat box? Siva: Yes Me: CTRL+F type :Are you sure did u find word(are you sure) Siva: I do understand your concern, Due to technical constraints it will not done in the chat. we will complete return and refund process as soon as possible.I am not authorize to initiate the refund now itself Me: please connect with your higher authorities Siva: Please hold for a minute, I am transferring this chat Me: thanks A Customer Service Associate will be with you in a moment. You are now connected to Ramarajan.P from Amazon.in Me: hello Ramarajan.P: Hi this is Ramarajan from Amazon leadership team. Me: hi i have ordered kingston memory card class -10 but they sent class -4 Ramarajan.P: Please be online while I read your previous correspondence. Me: not this email id [protected]@gmail.com open that account open haritha chat details for refering: please go through this chat 12:26 PM Haritha has accepted the chat. 12:26 PM Haritha (CSA) : Hello, my name is Haritha. I'll certainly try to help regarding your concern. 12:26 PM Haritha (CSA) : I have opened the link 12:27 PM Ch nsrao : see kingston 8gb microsd card from the first row extreme right 12:27 PM Haritha (CSA) : yes 12:28 PM Ch nsrao : it says class 10 12:28 PM Ch nsrao : but you can click on the link it says class 4 12:29 PM Haritha (CSA) : I am checking this for you please allow me a moment. 12:29 PM Ch nsrao : sure 12:29 PM Haritha (CSA) : thank you 12:30 PM Haritha (CSA) : thank you for being on hold 12:30 PM Haritha (CSA) : it is class 10 12:30 PM Haritha (CSA) : I have mentioned this to the concerned team 12:30 PM Haritha (CSA) : and they will correct it. 12:30 PM Haritha (CSA) : thank you for bringing this to our notice. 12:31 PM Ch nsrao : are you sure i want to place an order 12:31 PM Haritha (CSA) : yes please go ahead and place the order. 12:31 PM Ch nsrao : thanks hello ramarajan jee are you there Ramarajan.P: Yes Thanks for being on hold. Me: s tell me are you reading? Ramarajan.P: Yes Are you going to place the order now? Me: no man i got the order today i ahve received Ramarajan.P: Sure, I'm sorry that we need to get the item back and then only we can process the refund. I'm really sorry for this inconvenience. Me: i dont want refund man i want class 10 because i am going to hoetown *hometown Ramarajan.P: As there is replacement option in Amazon we can only accept the return and process the refund, Me: that's why i have choosed two day delivery option could you refund my money by tomorrow? Ramarajan.P: No I'm sorry as there is no option for us, However even if we issue the refund it will take 2-4 business day to reach your account. Me: i will raise a complaint in consumer court thanks you guys cheating customers i have chat details Ramarajan.P: I'm sorry the way you feel as even if I try to process the refund my system will never allow for it. Please apologize for this inconvenience/ Me: wait Ramarajan.P: I hope we are still connected.

ORDER PLACED 5 June 2015 TOTAL 180.00 Michael Murali P ORDER #[protected] ORDER PLACED 5 June 2015 TOTAL 6, 999.00 Michael Murali P ORDER #[protected] 5 June 2015 TOTAL 699.00 Michael Murali P ORDER #[protected]

I have ordered the F&D home theater one month ago estimated deliver time given to me is 26 may 2015, 15 to 20 days they has taken, i was waiting for that. I and they given me track number too i have attached the image here with. the courier company not delivered till to me. and automatically updated as rejected by customer and returned to the amazon. i got this product through offer now its rate is very high. Amazon cheated me like this. now i have to place new order and wait for it. very expensive to same item.

I placed an order in Amazon.com on 8th May, 2015 and probable delivery date was 28th of May, 2015. But today 6th June, 2015 till now I didn't receive my order. This is really not expected from Amazon.com. Now I want my money back which I already paid. If I don't receive my money back I will put this complaint to consumer forum.

I had given an order for a laptop from amazon.es on April 9th. They took an amount of EUR 879, 54 (INR 62, 706.61) from my account. They delevered a courier to me on 17th April. But there was no laptop inside the courier box. There was just some catalog papers, hardboard and thermocol pieces. When I tried to contact amazon regarding the issue, they were locked my account without any information. I tried to contact them without signing in and They told me to sent some verification details by fax. Three times I sent those details. I sent so many mails also and they just told me to wait. Finally after two days they deleted my account and sent a mail like below, "Dear (a) Client: Unfortunately, after check your account information, we have taken the decision to close your account Amazon.es. Sorry for any inconvenience this will cause. This decision is final and no longer Amazon.es rule. For this reason any other correspondence relating to this account will not be accepted." I am in a big loss now. If they have any issue with my account why did they took my amount? This was my first amazon account. I didn't understood why they done like this. Please help me to get back my money. Please. Thankyou.

amazon.in is not delivering the product named yuphoria in Lucknow Uttar Pradesh. Firstly that phone is only availble in amazon.in and they are not delivering the product. there order limitatons is rs 5000 in UP . Increase your order value upto 7000 so that we can buy yuphoria plz its a humble requst

amazon has not deliverd my product i have ordered it on 22 may .expected delivery date was 4 june. i called them they say that i will be delivered today i called them 3 times the answer was the same i had to gift it to my on 6 th june sister

Dear Sir, Still we have not received any mail for returning the book, i am waiting from 20 days but no any person came to collect the book. Please collect your book and refund my money as soon as possible because i am not satisfied your service and your product as per already wrote my previous mail. my order no[protected] THANKS SANJEEV KUMAR MAURYA ATLAS SHIPPING SERVICES PVT. LTD B-56A, 2 ND FLOOR, SEC-7, NOIDA-201301 MOB NO-[protected]

I have purchased Laptop of 32000/-rs from Amazon on 26 Jan 2015 and it had cash back offer 2000/-rs. Amazon peoples promised me it will be credited to payee account on April 28th2015. But yet its not credited. Since then i was taking follow up regarding that, Whenever i called them they apologies for that and asked me for few more days. But now they are asking me to send bank statement for refund, Because they have confusion with this that they transferred or not. And these lazy peoples don't wants to work them self. If you transferred money already then you will also receive that transaction details right. Why you cant check that. Even the product which sent has proper warranty update. From the day i received it i am behind your team yet they dint resolved this. Was fed up with this. Look into the issue. Already have given lot of time for amazon cheaters. below is my order id:[protected]

my order number is[protected] i ordered few things in this order. One of those were crocs kids clogs. Amazon didnt deliver the item on the scheduled date. Then i did arrange someone to pick from the courrier office which was 40 miles away from my home. And when i opened the order it was 2 different sizes. I have been trying to contact amazon since then. They always tell me to fill the forms which i have already done few times. Could you please sort something out. Horrendous experience with Amazon and its customer service. Its like literally fooling out the online customers. Thanks Charu 0044 [protected]