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Amazon India Complaints & Reviews

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Updated: Apr 22, 2025

Complaints 20124

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Bad 😕 It seems that Amazon India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Product not delivered, amount deducted from account

amazon - refund not issued for more than 13 days

After pick-up of item they are denying for refund of Rs 2,999

return picked up but amazon is not ready to refund my rs 34, 000

not ready to return 340000 item order # 407-7280861-4012337

Most useful reviews

I received a fraud prize money coupon as \" online shopping pvt. ltd.\" from tamando from amith kumar. through a registered post.

Return pick up verification failed

Fake job offer delhi a-10, near metro station uttam nagar east,exit gate no.1,metro piller no.655, near by rajmandir new delhi

Meu dinheiro est preso na plataforma

I was deceived and scammed

complaint about the delivery boy

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Payment stuck in amazon

Carrom board refund amount not given

Replacement issue not satisfied

Amazon India reviews & complaints page 999

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Address: Hyderabad, Andhra Pradesh

Hi, My name is Sanjeev and I have placed an order with Amazon India on 3rd September for the following product - F&D W330BT 2.1 multimedia speakers via Order #:[protected] The order was supposed to be delivered within 2-4 business days and the same hasn't happened till today (15th Sept. 2015) - The delivery was supposed to happen max. by 12-sept. (attaching the screenshot from amazon for the same) The customer care always...

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Address: Bangalore, Karnataka

Hello, i have returned a Product on Aug 24th (Philips Headphone).Customer care Executive said i will get the refund in form of cheque within 5-7 days.but its almost 16 days over still i didnt get my cheque.if i call to Customer care service at that time they take a complaint and say that they will call back within 2 days.but i didnt get a single till now.. my registered email id:[protected]@hotmail.com..Contact no.[protected]...

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Address: Jaipur, Rajasthan

From: Dr Avdhesh Gupta Jaipur [mailto:[protected]@gmail.com] Sent: 05 September 2014 20:07 To: '[protected]@amazon.in' Cc: '[protected]@gmail.com' Subject: RE: Your Amazon.in order (#[protected] of "Remote Switching System..." has been dispatched! Dear Sir I have received remote device I installed it properly only three lights are working and fan working One light is not working . It appears to be defective piece. Please...

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Address: Gurgaon, Haryana

This is the email I wrote to Amazon India. Feeling immensely disappointed "Hi, To whomsoever it may concern. M really surprised and upset with the treatment provided by Amazon India(ironically so called number one in customer service). I placed an order for a Sony T2 ultra as a gift for my mother on the 30th of august with next day delivery, however it gets lost. My misery doesn't end here, I am unable to place another order due...

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Address: Bangalore, Karnataka

i have created my account from past one year and i have mentioned my bank account details and after i checked its asking me to mention the credit card details and i dont have credit it not able update the products and charging every month from past 12 months i trying to close the account its not let close the account charging every month when try to close the account it charging to my account it was getting worst seems no helpline...

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Address: Pune, Maharashtra

Hello, I have ordered "Asus Zenfone 5(Pearl White, 16GB)"(Order[protected] from Amazon of dealer“NIDI COMPUTER & MOBILE SERVICES” on 8th Aug 2014. I have called the customer care two times for reminder: 1) 14th Aug 2014:On this call I was told that I will receive my order before 22ndAug 2014. 2) 20th Aug 2014:The executive gave me an assurance that I will be receiving my order and she will contact with dealer and forwarded...

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I ordered a mobile case on 24.08.014 for my mobile phone(Samsung galaxy S advance I9070)and I paid online.The cash was taken from the account and the order was placed but there is no confirmation sms and status for the ordered item.Order number:[protected].Product name:Sunset And Dream Catcher Pattern Protective PVC Back case For Samsung galaxy s advance I9070-Multi-color.Sold by:Reform your cell-phone.Estimated delivery date:Monday...

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I am a senior citizen and I guess I made a order for 1 hot shaoer belt and some how it came up that I ordered 2
please help me to have one removed from my account Im on social security and can not afford to pay out for 2 items
please help me the order number to cancel is[protected]-1 I have sent several e=mails to drtv so;utions and there are saying no cancellation was made my name is rosalie russeff please email...

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Address: New Delhi, Delhi

I have ordered a Omron HEM-7120 Automatic Blood Pressure Monitor costing Rs. 1, 134.00 on 29 july 2014 from amazon.in. My Order no. is[protected].
The expected date of delivery was 11th august 2014. I have not received the order on given date. I called them on 12th. They assured me that product is in ranchi itself and will be delivered on 12th august 2014 evening by 7.00 p.m. or on 13th august 2014.
But, I havn't...

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Address: New Delhi, Delhi

I recently bought Skullcandy JIB In-Ear Headphone (Red) from amazon.in(Order no.[protected] with in a month it stopped working and when I contacted Amazon support one of adviser said(I am afraid there is no authorized service center for Skull Candy in India) and then she gave me this email address([protected]@mbaccessorize.com) which is of no use b'cos this mail box auto deny mails. Totally wasted my 500 bucks and would never purchase...

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Hi,

I ordered a mobile 3 weeks and the seller sent me wrong phone with broken headphones. I returned the item and even it was received by the seller.

Then, seller said he will refund the amount but he is not processing till date. It is now almost a month that I placed an order. Alternatively I kept on approaching Amazon through email, chat, n phone but no use. They simply say that it will be processed but they...

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Address: Gautam Buddh Nagar, Uttar Pradesh

I had placed a rakhi package order with Amazon India on 4th August with order#[protected] to be delivered at Pune on 10th August. The estimated delivery dates given on the site was 7th-Aug-11th Aug for my order. But, with my past experience of the delivery orders placed with Amazon, I was assured that the package will be delivered at the address within schedule. Within 2-3 days, they had updated the blue dart id ([protected]) against...

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Address: Mumbai City, Maharashtra

Although the product was posted on junglee.com website when we select to buy it directs you to the sellers website that is http://www.booyahchicago.com/classic-men-s-black-leather-gold-dial-skeleton-mech...⇄ Please look into this matter & let me know if anything can be done and is there any way to get my money refunded....

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Address: Mumbai City, Maharashtra

Date Transaction Currency Deposit Withdrawal Running Balance 09/08/2014 PURCHASE AT WWW.CCAVENUE.COM/CHA 21:13:03/48695 INR 2, 027.00 5, 455.64 The above shown is the transaction that I have made to purchase Classic Men's Black Leather Gold Dial Skeleton Mechanical Sport Army Wrist Watch today at 09:13pm. After the payment was done on the ccavenue website the page went blank and no further information was displayed. The...

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I was charged on my credit card capital one on July 07 $29.75 and on July 08 $10.94.and I asked for Amazon to credit back my acct on my mastercard as I made no purchases with these people. And they have yet to credit my card back $30.69. Thank you Elizabeth Stevens....

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Address: Pune, Maharashtra

I had ordered a Dell Venue 7 Tablet and as promised it was delivered in two days. As soon as I opened the box and switched it on, the tablet just froze on the start up. I went to an authorized service center to find that the product was damaged. All ok till then, i got a refund from Amazon the very next day.I insisted them as well as the seller to provide me a replacement but these frauds wont do that. They made the refund and asked to me...

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Address: Mumbai City, Maharashtra

My order No.: #[protected] was cancelled by the company saying
that it was listed with an incorrect price on our website! Now how can
we trust the company that after confirming the product and at the time
of delivery they send us a mail saying the order rate was not correct?
Is this the way they function! So how can they claim on their website
100% purchase protection? This is not good and not...

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Address: Pune, Maharashtra

I have filled refund of books ordered from Amazon.in. have received confirmation that your refund complaint has been logged under[protected]. On continues tracking and calls to amazon only thing I hear is ' Sir this is being looked at and would be done in 15 business days'. I logged complaint on May 4 2014. And when I called today I still received same answer....

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Address: Bangalore, Karnataka

This is sathishkumar from bangalore. I have order an item 1 of New Original genuine 6 cell L09L6Y02 Battery For LENOVO IdeaPad G460 G465 G470 G475 G560 G565 G570 G575 G770 G780 V360 V370 V470 V570 Z370 Z460 Z465 Z on 17th July 2014. But still i didnt received my order item. For your reference i have attached order details as pdf. I have conducted through customer care they have replied mail as follows as below mentioned.

Gmail SATHISH...

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Address: Ahmedabad, Gujarat

I have ordered 1 of Headturnerz Laptop Keyboard Protector - 15.4, 15.6 Inches 1 of Super-it LAPTOP SCREEN GUARD 15.6 " Inches, Order #[protected] on July 16, 2014. Still I am not receiving my stuff..there is no response from you. Really I am feeling down for keep on writing mails.. Kindly do the needful. Thanks Mariammal...

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