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Amazon India Complaints & Reviews

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Updated: Dec 19, 2025
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V
vallabhaneniv
from Mumbai, Maharashtra
Dec 29, 2014
Resolved
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Resolved

Address: West Godavari, Andhra Pradesh

Dear Concern, Iam very unhappy your service still i am not received my order. pl cancel and send amount immdiately From: P.V.T.Anantha Lakshmi W/0 Venkata Ratnaji D.No.33-8-20/3 Satya homes Babugari street Tanuku-534211 W.G.Dt. A.P Mobile No.[protected], [protected]
Aug 14, 2020
Complaint marked as Resolved 
it's cheating public.
Properly not geniune some items

Amazon India — Order# 402-7316272-3470716

Amazon did not delivery this order on the delivery estimate time...
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    A
    akshay1611
    from Pune, Maharashtra
    Dec 29, 2014
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    Address: Pune, Maharashtra

    I purchased a water bottle today,
    on lightning deals: it was 600ml bottle.
    while making payment it changed to 250ml.

    this is fraud by amazon india.

    i want 600ml bottle and compunsation for my time and energy wasted to highlight their fraud.


    image attached for reference, clearly showing descrepency by amazon to loot customers.

    my registered id in amazon.in is akshay.[protected]@gmail.com
    contact no. [removed]
    +3 photos
    Jun 22, 2017
    Complaint marked as Resolved 
    pl delete
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      K
      kadesh1987
      from Delhi, Delhi
      Dec 29, 2014
      Resolved
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      Resolved

      Address: Belgaum, Karnataka

      Order Number:[protected] Order Placed: 9 Dec 2014 Order Total: Rs.297.00 Flip Cover for Xiaomi Redmi 1S -Black Color Delivery estimate: 16 Dec 2014 - 20 Dec 2014 Delivery Status: Your order should have arrived by now Carrier: ATS ([protected]) Submitted A-to-z Guarantee claim Important Message You withdrew this claim on 20 Dec 2014. Withdrawn claims cannot be reopened online, if you need further assistance with this order please Contact Amazon Customer Services. Claim # 1 Date Filed: 20 Dec 2014 Claim Status: You have withdrawn your A-to-Z Guarantee claim. Claim Reason: Order contained incorrect/defective/damaged items > Other Claim Items: 3 of Flip Cover for Xiaomi Redmi 1S -Black Color Delivery Details: ([protected]) 11 Dec 2014 Additional Information: i received flip cover only 1 in stunt 3, and 2 item sanded DTDC Coreir also dtdc corear boy asking me 330 rs ehat happened pleases connect me as well as possible this 2nd time mail to you- : -i received flip cover only 1 in stunt 3, and 2 item sanded DTDC Coreir also dtdc corear boy asking me 330 rs ehat happened pleases connect me as well as possible this 2nd time mail to you
      +2 photos
      Aug 14, 2020
      Complaint marked as Resolved 
      Sir, my SAMSUNG E370 DVD Player was broken in the front of right side . It was already broken before delivered time.May be it was broken traveling period. So please send new SAMSUNG E370 DVD Player instead of damaged DVD Player.

      Dameged product not responding any one - Comment #2099551 - Image #0
      Dameged product not responding any one - Comment #2099551 - Image #1
      Dameged product not responding any one - Comment #2099551 - Image #2
      Dameged product not responding any one - Comment #2099551 - Image #3
      Order ID:[protected] . MY SAMSUNG E370 DVD Player (Black) was broken before delivered in the front of right side corner . Rs2, 310 . so please send new SAMSUNG E370 DVD Player Instead of damaged DVD Player. Delivered date 2/1/2015. mobile number : [protected]
      adress
      DASARI NARESH BABU
      ANIGANDLAPADU
      PENUGANCHIPROLU
      KRISHNA DISTRICT
      ANDHRAPRADESH
      PIN CODE- 521190

      Dameged product not responding any one - Comment #2099564 - Image #0
      Dameged product not responding any one - Comment #2099564 - Image #1
      Dameged product not responding any one - Comment #2099564 - Image #2
      Dameged product not responding any one - Comment #2099564 - Image #3

      Amazon India — sound is not properly hearing of recever & messaging not working after LALIPOP software updation

      sound while speaking is not properly hearing of receiver & messaging not working after LALIPOP software updation phone number [protected]
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        P
        pro9500
        Dec 28, 2014
        Resolved
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        Address: Dehradun, Uttarakhand

        Hi paharedar, I am pravindra, i had odered micromax canvas a1 from amazon.in online shoping site. In oct. 16 in diwali offer. According to offer i able to receive mobile, gift card of ₹500 and coupon code of ₹2000... I received mobile. And after one month i also receive gift card .. But i did not receive any coupon and when i ask about it to customer care of amazon.in they told me after 15-20 day u will receive it.. Now 2 month ago i did not receive it and naw when i again ask to customer care about it they said that they can not give me coupon... Please help me
        +1 photos
        Aug 14, 2020
        Complaint marked as Resolved 
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          N
          nishant kumar pachauri
          from Lucknow, Uttar Pradesh
          Dec 28, 2014
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          Address: New Delhi, Delhi

          my name is akash kumar pachauri. i have ordered a product on amazonin rupees 1499 INR. this amount is debit from my account. but they said they did not received any payment and my order is canceled. help me for credit this amount in my account. i am sending my bank account statement or detail for verify.
          +1 photos
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            K
            ksy
            from Jaipur, Rajasthan
            Dec 28, 2014
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            Address: Jaipur, Rajasthan

            sir, i have purchased one micromax canvas1 mobile from amazon. in under the package of 10% buy back amount on purchase by sbi debit card & free airtel data on useing airtel sim . i have complied with both the conditions.but till now i have not received both the benifits.they have not send me airtel voucher with the mobile so i am unable in taking airtel benifits.pl. do needful and resolve my problem.thanks.kishansingh.
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              B
              bispaul
              from Mumbai, Maharashtra
              Dec 27, 2014
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              Address: Mumbai City, Maharashtra

              There was a order for 15 inch mac book pro model number MGXC2HN/A (http://www.amazon.in/Apple-MacBook-15-Inch-Laptop-MGXC2HN/dp/B00MOGJZWC/ref=sr_... . Specs wise details: Processor: 2.5GHz quad-core Intel Core i7 processor (Turbo Boost up to 3.7GHz) with 6MB shared L3 cache RAM: 16GB of 1600MHz DDR3L onboard memory HDD: 512GB PCIe-based flash storage Display: 15.4-inch Retina display - LED-backlit display with IPS technology; 2880x1800 native resolution at 220 ppi with Intel Iris Pro Graphics and NVIDIA GeForce GT 750M graphics card with 2GB of GDDR5 memory and automatic graphic switching. OS: Mac OS X Mavericks (Upgradable to latest OS Version for free) What Amazon or there vendor GadgetDirect sent me was a old model of13inch mac book pro. These are the specs: Model No: A1278 (EMC 2554*) Model ID: The MacBook Pro "Core i5" 2.5 13-Inch Std RAM: 4 GB Std VRAM: 512 MB* Std Storage: 500 GB (5400 RPM) Std Optical: 8X DL "SuperDrive" Also to top it off the serial number provided in the invoice "SC02NTJTCG3QD". On checking in the apple site this serial number does not exist. The serial number of the laptop sent to me is "C1MNG76ADTY3". I am attaching the invoice and all the other pictures. To top it off Amazon even deleted my negative review for the vendor instead of black listing GadgetDirect. This shows pure intent of cheating.
              +4 photos
              Aug 14, 2020
              Complaint marked as Resolved 
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                H
                harsha12696
                from Bengaluru, Karnataka
                Dec 27, 2014
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                Address: Bangalore, Karnataka

                I have been a frequent customer of amazon but this incident was never expected from their side. The delivery person refused to deliver my product home, he rather wanted me to come to the road and pick it up. I agreed to go and pick it up, unfortunately the product was bulky to carry all the way home ( Two instant water heaters). I wanted to clarify if amazon really promised FREE DELIVERY and I requested the person to atleast help me carry it home to which he refused, started arguing and replied "THIS IS NOT DOMINOS PIZZA TO DELIVER TILL YOUR HOUSE". The reply and his behavior towards me was terribly frustrating due to which i decided not to tender exact change unless he assisted me in carrying it till my place. I must tell you that this has by far been my worst experience with amazon or any other online shopping website. i Hope Amazon will take action against such people who are only spoiling its reputation.
                Aug 14, 2020
                Complaint marked as Resolved 
                I don't have an idea what to do about rude delivery people. Amazon has terrible delivery service. Today a delivery man was so rude to us. Even demanded money for breaking his own phone on the way to our home.
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                  Sanjei Gupta
                  from Bengaluru, Karnataka
                  Dec 27, 2014
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                  Address: Mumbai City, Maharashtra

                  how can this company raise here in India against competitors like Flipkart, Jabong etc? Simple: it will never happen, because they cannot even conform the bare basic standards of an e-commerce website. Patetic Customer Care "promising" things that never happens; poor couriers ability to find locations and avoiding to contact customer (by phone or SMS) because no english spoken... what the fish! Merry Amazon Xmas
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                    B
                    Binay.kumar400
                    from Pune, Maharashtra
                    Dec 25, 2014
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                    Address: Korba, Chhattisgarh

                    Today i placed an order of ridhi sidhi sLeepErs frOm amazon . TheY mesSageD me at 2:53 pm that my order will be placed From 1st januAry 2015 to 14th january 2014. But at 3:10 pm they messaGeD Me that my net banking fOr above transectipn coUlD noT Be accePted. My order confermation no Is[protected].
                    Dec 25, 2014
                    Updated by Binay.kumar400
                    Today i placed an orDer of ridhi sidhi sleepErs .at 2:53 i reCieved a confiRmaTiOn message that my order will be placed Between1st janyary2015 to 14 th JanUary 2015. But at 3:10 i got a mEssege that my net banking for tranSactiOn could not be accepted. My order confirmation is[protected].
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                      D
                      Dhamus36
                      from Hyderabad, Telangana
                      Dec 23, 2014
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                      Resolved

                      Address: Hyderabad, Andhra Pradesh

                      Hi, I placed the order for LAVA Iris X5 (Black) on 9th Oct 2014, Order number[protected] and Order Total Amount: 8748/-. at the time of purchase there is a offer by SBI.It clearly states that if we do payment through SBI debit/Credit Cards will get 10% cash back before 14th Dec 2014. Based on the offer I did the payment through SBI Debit card. But till know I haven’t received my 10% cash back amount. Kindly look into the matter and help me out on this ASAP. Your immediate action on this will be highly appreciated. Note: For reference attaching the Order copy. Regards, Dhamu
                      +1 photos
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        R
                        rinku9247
                        from Bengaluru, Karnataka
                        Dec 23, 2014
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                        Address: Krishna, Andhra Pradesh

                        i have ordered a sugar free eggless cup cake on amazon... but the cake what i have recieved is extremely bad quality..when i visited your website for returning it i was told i cannot be returned... but iwho could u serve such worst cakes and dont take it back... please take the cup cakes back...those are of worst qualtiy..

                        my order id:[protected]

                        please take back the order as soon as possible..
                        +1 photos
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                          S
                          sppatel777
                          from Delhi, Delhi
                          Dec 23, 2014
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                          Resolved

                          Address: Ahmedabad, Gujarat

                          I have not received cashback of my order number[protected]. And amazon executives are making me fool. See the answers they are giving to me. Dec 15 : You'll receive the 10% cash back offer by today.Please wait till the end of the day Dec 16 : The cashback has been processed and will reflect into your accounts by the morning of 17/12 latest Dec 17 : your cash back will be credited into you account within today. Dec 18 : I will escalate this to our concern team. It will be credited within 48 hours. Dec 20 : The pending ones will be processed by Monday(22/12/2014). Please be aware of cashback offers.
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            R
                            Raja Sandilya
                            Dec 22, 2014
                            Resolved
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                            Resolved

                            Address: Moradabad, Uttar Pradesh

                            Item: Via Mazzini Silver Moon Ear Cuff-Wrap Earring (Right Ear) I purchased the item for Rs 379/-(INR) Order Id:[protected] Date of purchase: 19th Dec 2014 TO TRANSFER : INB Amazon Seller Services Pv ASSPL Payments Transaction Reference ID: IG00INTVD5 Transferred to :[protected] My query: I was not cleared on what account exactly was my order cancelled. : If my order is cancelled already why it is not getting reflected on my account. : If the order was cancelled, then why the refund is not made yet. Remark: This is my first purchase in Amazon.in and I am facing such situation. Kindly help me with the same. Regards, Raja Sandilya M:+[protected] E: [protected]@gmail.com
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            My complaint got resolved.

                            But to state that, looking at this complaint on this portal, I have received fraud calls persons imitating like SBI employee and Consumer Court Delhi authority. The one who claimed to be from SBI also gave me a missed call fro [protected], the toll free number of SBI.

                            Kindly note everybody that no bank appoints anybody to call the customer for knowing their Security codes/passwords, so never reveal this kind of information over phone.

                            The numbers from which I received calls are as follows: +[protected] & +[protected]

                            Take care everybody

                            Regards,
                            Raja S.
                            PH no [protected]
                            Refund my balance &speed post charge
                            Money send I'd no GSBI[protected]IG0CROTFI1
                            Mobile return set name coolped 2.5

                            Order got cancelled by itself and no refund. - Comment #2562386 - Image #0
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                              H
                              harpreetsinghgrover
                              from Kurukshetra, Haryana
                              Dec 19, 2014
                              Resolved
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                              Resolved

                              I had placed an order on 2, December, 2014 with Amazon India for One Plus One Mobile Phone with the guidance of multiple service executives. The issue was that device was not offered for my current address despite of the fact the we received orders every single day at our college campus from Amazon India. Thus the solution suggested to me was to get it delivered at some friend's address and then Amazon will send me an Invoice on my name later on as a soft copy. After making N number of calls to customer care and replying to all requirements from then and almost after a month of purchase I got a regret message that information provided to me was misleading and the name on the invoice cannot be changed and thus because of the same now even after spending 22000 rs I am not a legal owner of my phone and cannot get it insured for theft.
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              I had placed an order on 2nd December, 2014 with Amazon India for One Plus One Mobile Phone with the guidance of multiple service executives. The issue was that device was not offered for my current address despite of the
                              fact the we received orders every single day at our college campus from Amazon India. Thus the solution suggested to me was to get it delivered at some friend's address in Delhi and then Amazon will send me an Invoice on my name later on as a soft copy to my email address.

                              I got my product delivered at friend's address and then after making N number of calls to customer care and replying to all requirements from them and almost after a month of purchase I got a regret message that information provided to me was misleading from their end and the name on the invoice cannot be changed and thus because of the same now even after spending 22000 Rs I am not a legal owner of my phone and cannot get it insured for theft or even will face problems in reselling the phone.
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                                S
                                Sangeethaa Rajendran
                                from Muvattupuzha, Kerala
                                Dec 19, 2014
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                                I ordered the only back cover available in amazon.in for Moto G on 8th December 2014. It costs me Rs.999. I received the courier on 18th December 2014. It was empty. It was sent to me via IndiaPost. The main cover was neatly packed but the inside cover was torn when I opened it. I opened the box to get the back cover but it was empty :-( Please send me another one or atleast make a refund. My order number was[protected]. Hereby attaching the photos of the covers I received.
                                +4 photos
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                                  D
                                  DheerajBafna
                                  from Chennai, Tamil Nadu
                                  Dec 19, 2014
                                  Resolved
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                                  Resolved

                                  Address: Chennai, Tamil Nadu

                                  I have purchased products worth Rs.2000 on 21st-October-2014 under a scheme that on Purchase of Products worth Rs.2000 from Mobile APP you will receive Gift card worth Rs.500 on 15-Dec-2014, but as of today i have not received any GC i have called customer care so many times but they have not taken any action against this, Kindly look into the matter ASAP and get the GC
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Dec 19, 2014
                                  Updated by DheerajBafna
                                  Order No.[protected]
                                  ORDER[protected]
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                                    R
                                    Rajeesh G. Nair
                                    from Delhi, Delhi
                                    Dec 19, 2014
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                                    Hi, I bought a product Timex Expedition Analog Black Dial Men's Watch - T49782 Sold by: XL Retail on august from Amazon india.The product damaged, after one month, amazone cheated with bad product.I tried to call the service help desk number got with the product but no response.Where I can complain against this.Its very bad response from you. My order details are, ORDER #[protected] Order Placed: 12 August 2014 Amazon.in order number:[protected] Order Total: 3, 477.00
                                    Expecting your reply ASAP
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                                      P
                                      Pardeep0647
                                      Dec 19, 2014
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                                      Address: Faridabad, Haryana

                                      Amazon Selling Outdated (Out Of Warranty) Products : I had purchased a "Jivi Jsp 20" from Amazon on 22 November 2014 and when i faced some problem and i went to service center then I surprised to know that product is out of warranty with in one month.
                                      +1 photos
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                                        S
                                        SIBARAM KHANDUAL
                                        from Delhi, Delhi
                                        Dec 19, 2014
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                                        Address: Ghaziabad, Uttar Pradesh

                                        Order Placed: 11 December 2014 Amazon.in order number:[protected] the first complaint is Repaired Adaptor installed in RO(Aquagrand+) the following are mentioned on ad but Pre-filter is missing very poor assembly ... inside the filter cockroaches, cockroaches egg very poor ...sit ... just cheating and mentioning the following fitment ...totaly cheated by Amazon India. With the Aqua Grand RO UV UF water purifier, water undergoes eight stages of purification. The several water purifying stages included are pre-filter, anti-scalant balls, sediment filtration, activated carbon, reverse osmosis membrane, post silver carbon filter and more. This water purifier is extremely easy to install and can be conveniently mounted on the wall of your kitchen. Thanks to its compact design, this fully automatic water purifier will occupy very less space. Bring home this water purifier to ensure that your family drinks pure and healthy water at all times.
                                        Dec 19, 2014
                                        Updated by SIBARAM KHANDUAL
                                        Order Placed:
                                        11 December 2014

                                        Amazon.in order number:[protected] the first complaint is
                                        Repaired Adaptor installed in RO(Aquagrand+) the following are mentioned
                                        on ad but Pre-filter is missing very poor assembly ... inside the
                                        filter cockroaches, cockroaches egg very poor ...sit ... just cheating
                                        and mentioning the following fitment ...totaly cheated by Amazon India.

                                        With the Aqua Grand RO UV UF
                                        water purifier, water undergoes eight stages of purification. The
                                        several water purifying stages included are pre-filter, anti-scalant
                                        balls, sediment filtration, activated carbon, reverse osmosis membrane,
                                        post silver carbon filter and more. This water purifier is extremely
                                        easy to install and can be conveniently mounted on the wall of your
                                        kitchen. Thanks to its compact design, this fully automatic water
                                        purifier will occupy very less space. Bring home this water purifier to
                                        ensure that your family drinks pure and healthy water at all times.
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