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Amazon India Complaints & Reviews

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Updated: Feb 27, 2026
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Arafat Ahmed
from Kolkata, West Bengal
Feb 17, 2015
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Address: Kolkata, West Bengal

Hi All, It is really difficult to write this issue..!! as it is something funny as well as annoying like hell. I ordered a router from Amazon.com order number: ORDER #[protected] the courier person who came to deliver the product was something worst then an animal!! i was not present at home. my mother was there! the moment he came in for delivery mom asked him to wait so he can bring the money from cupboard! now the story starts!! the delivery man was like" can't you people keep the money in hand..sab aand sand family and i guess after looking at you ap ne first time order diya online pe.. please next time order maat karna from amazon apka natak nahi dekh ne ate hum lok yaha pe..we have lot of works to do and i can see itslf app ne toh COD option choose kiya..character bhi samaj mein a raha hain ki first time order karne walo sab kaha kaha se a jate hain" this is the bloody sentence used by the delivery person oh yes i forgot to let you all know..he even informd that "apko agar complain karna hain..kijiyega..dekte hain kya ukhar lijiyega" "Amazon.com" wow such a popular company and using such a filthy courier service? amazing!! i complained to customer support no update yet.. trust me!! if that day i was present on that seen could have killed that !! take some actions and if amazon is really such an awesome company sue that guy boss. and yesh.. please don't expect me to ever order something from amazon..first experience was supah bad.. that is why i wonder why people prefers flipkart most even if the cost of a product is more compared to amazon!! so just for a filthy delivery person you company's name is going to drown now trust me on this. hoping for a good result now after raising this complain!! i don't want anyone to call up and ask for apologies!! i want update that what action has been taken for the guy who delivered!!! Amazingly no actions taken yet for this issue
Amazon India customer support has been notified about the posted complaint.
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    ajit.thakur101
    from Kolkata, West Bengal
    Feb 17, 2015
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    Address: Kolkata, West Bengal

    I ordered a cadet for ps3 and was to receive the product but what happened is my phone broke and what i did is contacted Amazon and gave them my brother's number in spite of that they didn't deliver the product for 4 days they kept saying that i was going to receive the product the day itself its out for delivery, is it that the delivery boy have been out for 4 days and night delivering all the products and not return to his home . ?
    I can't figure this out . I have asked for refund at last.
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      shivadennis
      from Pune, Maharashtra
      Feb 14, 2015
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      Address: Bangalore, Karnataka

      From last 2 days delivery people playing foot boll with my order. They are blaming me no one attempt Delivery. Simply attemt was mad. To day My packet belivery time was over. But i dident Get my order.plz help me... Shiva kumar [protected]@gmail.com [protected]
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        नील दास
        from Chennai, Tamil Nadu
        Feb 14, 2015
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        Address: Gurgaon, Haryana

        Unacceptable!!! Amazon promised delivery on or before 14th feb, received mail message for the confirmation but guess what when I call them or chat with them, they say it has not reached the local facility and all blah blah. This is never expected from a billionaire company like amazon. Order #[protected] . Also the replies and answers from the executives are really pathetic. For receiving the product I had to come to the office on Saturday and guess what ?? " not reached at local facility " . services. I want this today any how
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          om kumar op
          from Pune, Maharashtra
          Feb 13, 2015
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          Address: Haridwar, Uttarakhand

          my order not delivered i placed my order Tracking #: AW[protected]IN Order #: [protected] Package Contains: FLX Men's Para-Trainer Black and Red Running Shoes - 9 UK (RP1101) on 25th january but it is not recieved from me & i complaint amazon couctomer care after 06/02/2015 frequently but not recieved my order they press me for order cancel allways
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            Siddhant Sadanah
            Feb 13, 2015
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            Address: Bangalore, Karnataka

            For ORDER #[protected] I had placed request for 2 day delivery. I have all the recorded calls with ATS courier people, 7 chat escalations with amazon and 4 recorded calls with Amazon escalation for this product. Still it reached me 5 days late! (whats more interesting is that within this delay period, the same ATS delivered another product from amazon to me on the very same address!) And now, for ORDER #[protected], I had placed 1 day delivery request. It was to be delivered today (13th Feb). I knew from past experience how unprofessional Amazon ATS is. So early morning i escalated saying that please ensure it comes today. I would really request amazon to go through the chat transcripts of this today morning and the guarantee that they gave that under any circumstance, it would be delivered today. BOTH times they have grossly delayed my product after having paid for expedited shipping. I am lead to believe that their 1-2 day shipping guarantee are fake advertisement and misrepresentation seeking to lure prospective customers unlawfully towards using their services. Hence i am raising this complaint here and shall be making a legal complaint at the Consumer Court of Bangalore as well.
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              sannu pathan
              from Noida, Uttar Pradesh
              Feb 13, 2015
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              Address: New Delhi, Delhi

              I have order for yureka on 8th feb & order no :[protected].but Still I'm waiting for the mobile.
              I trusted AMAZON & this type of delay i cant expected from Reputed AMAZON.

              please help me out.


              REGARDS
              IRFAN
              [protected]
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                Avinash Desurkar
                from Mumbai, Maharashtra
                Feb 12, 2015
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                Address: Bangalore, Karnataka

                Hi,

                I had ordered Micromax Yurekha smart phone launched by Amazon india on Jan 29, the order placing was successful and the confirmation for the same is recieved from amazon. The product was not yet delivered after two weeks.

                Now the company representitive is telling they have lost the product /it is damaged and to re-register for a new sale and try buying again.

                The same smart phones are being sold out every week but the amazon is not delivering the product for the existing order placed by me. No positive response is shown by it.

                Thanks,
                Avinash
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                  akshay.tre
                  from Mumbai, Maharashtra
                  Feb 12, 2015
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                  Address: Mumbai City, Maharashtra

                  Order arduino uno r3 from amazon. Received FAKE copy of product. I Returned the product and request for refund, still they don't give me refund. This people are selling FAKE and UNAUTHONTICATED products of Arduino boards with Original and Authorized tag in product description. The price of product was same as original product price. Poor customer care support.
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                    ChandU1987
                    from Jalpaiguri, West Bengal
                    Feb 12, 2015
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                    Address: Kolkata, West Bengal

                    I'm very much disappointed as well as harassed with Amazon India's current business policy to sell Micromax Yu Yureka Smartphone which has already created so much hype in smartphone market. They use to sell it every thursday online. Thousands of people willing to buy this phone register online prior to one week before sale day. When the lucky day comes, Amazon intentionally offers merely a couple of thousands of phones available to the registered people so that they can create a fake publicity & drama regarding this phone. On the very next day we read something like 'Yu Yureka flash sale sold out in 2 secs... !!'. Is this really necessary?! I strongly express my dissatisfaction against this.
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                      Irfan Abbasi
                      from Noida, Uttar Pradesh
                      Feb 12, 2015
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                      Address: New Delhi, Delhi

                      Dear Concern


                      I have order yureka on 7th feb, order no :[protected] . but Still I'm waiting for the mobile.

                      I trusted on AMAZON but i cant unable to understand why AMAZON could not complete my order.


                      please help me out.


                      REGARDS
                      IRFAN
                      [protected]
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                        shvshnu
                        Feb 11, 2015
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                        Address: Thiruvananthapuram, Kerala

                        Hi I made an order for YU Yureka (Moondust Grey) - By Registration Only . I had to spend a lot of time making sure I ordered on time to receive this and was waiting for its arrival. Now I see that the order has been returned. I never received the order. I was told it was some issue with courier. Now I am told that I need to do another flash sale to get the product. This is not customer service. When I already went thru the flash sale and brought the product its amazon responsibility to make sure I get it. If you did not deliver then you should have resend it. Instead of making customers go thru hoops again and again. This is not customer service people expect from amazon.
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                          subhadip santra
                          from Mumbai, Maharashtra
                          Feb 11, 2015
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                          Address: Kolkata, West Bengal

                          I have placed a order at Amazon the below is the order information. delivery date was 5th Feb15 to 9th Feb15. i did not receive the order yet. several time i have called up customer care for exact date of delivery they told me they are connecting seller. my only concern about my product . today when i am trying to get in touch with customer care representative they are disconnecting my phone. Now i am going to consumer forum if i will not get my product with in 24 hours because i have already paid the amount with delivery charges. Order#:[protected] Item: Infotab XGOQ Hard Back Case Cover For Moto G 2nd Gen XT1068 (Grey) thanks subhadip santra [protected]
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                            belgi
                            from Bengaluru, Karnataka
                            Feb 11, 2015
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                            Address: Thane, Maharashtra

                            my order delivery was supposed to arrive on 7th february but courier facility forgot to deliever. i contacted customer care regarding this issue. they assured me the delivery on 11th february. and i got a call from courier facility that they forgot to carry the package. same thing happened on saturday. i took holiday just for this delivery. this irresponsible behaviour certainly doesnt fit in amazon policy.
                            Feb 11, 2015
                            Updated by belgi
                            order no.[protected] . my time was literally wasted for false assurance
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                              padmaja681
                              from Hyderabad, Telangana
                              Feb 10, 2015
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                              Address: Hyderabad, Andhra Pradesh

                              its already been a month i had placed my order on rjv.[protected]@gmailcom id.i had got a defective one n returned it on 17/1/2015.till date i havent recieved my money back and a same answer i get from customer service that is is in process.my fedex track no is[protected].
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                                airborne777
                                Feb 7, 2015
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                                Address: Bangalore, Karnataka

                                It's time to Ban Amazon in India... Don't go for it... There are other decent links where you will get justice and peace of mind. Amazon CHEATS... WORST...PATHETIC...NOT TRUST WORTHY... For the garbage/second hand/defect stuffs they are sending... and the WORST policies... brainless CUSTOMER SERVICE... Paid online for a product. After a long wait, they disposed a damaged product. Reported about the same the moment I received the stuff. Now the amazon denies my refund by telling some "strange reasons". After keeping me hold the phone for more than an hour by Ms. Sameena and Mr. Ashwin in the midnight, finishes up the conversation by telling another 48hrs time. You guys ever heard of, shipping the product back to the Seller by the customers??? And it's MANDATORY...!!! There are millions of ways to make money. I'm gonna publish my story in all possible channels and let the world knows what is the real face of Amazon in India.
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                                  Sandeep Kotla 18
                                  from Delhi, Delhi
                                  Feb 7, 2015
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                                  Address: Hyderabad, Andhra Pradesh

                                  Hi, i have purchased a product online in Amazon.in on[protected], my order number is[protected]. It has to be delivered by between[protected] to[protected], but till now i didn't received my package. From 2 days i am getting a message from Amazon that your package will be delivered by today. I contacted courier boys many time, but they didn't responded too. And again early in the morning i am getting a message that "sorry, we are unable to reach your address". This is so irritating me. I have contacted Amazon customer care near about 6 to 7 times and clearly updated my address & i have given 4 contact numbers. I didn't received a single call till now. They are also not responding. It is completely mistake of courier service. I want compensate for this delay.
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                                    ravi12015
                                    from Korba, Chhattisgarh
                                    Feb 6, 2015
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                                    Address: Pune, Maharashtra

                                    I ordered a microwave from amazon.in. Firstly, it took almost 2 weeks to come! Secondly, it was defective and so I had to initiate return procedure. However, it took almost 3 weeks for the return to take place as the customer care employees are useless and incompetent! Don't buy from this site you will regret!
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                                      Arafat Ahmed
                                      from Kolkata, West Bengal
                                      Feb 6, 2015
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                                      Address: Kolkata, West Bengal

                                      Hi All, It is really difficult to write this issue..!! as it is something funny as well as annoying like hell. I ordered a router from Amazon.com order number: ORDER #[protected] the courier person who came to deliver the product was something worst then an animal!! i was not present at home. my mother was there! the moment he came in for delivery mom asked him to wait so he can bring the money from cupboard! now the story starts!! the delivery man was like" can't you people keep the money in hand..sab aand sand family and i guess after looking at you ap ne first time order diya online pe.. please next time order maat karna from amazon apka natak nahi dekh ne ate hum lok yaha pe..we have lot of works to do and i can see itslf app ne toh COD option choose kiya..character bhi samaj mein a raha hain ki first time order karne walo sab kaha kaha se a jate hain" this is the bloody sentence used by the delivery person oh yes i forgot to let you all know..he even informd that "apko agar complain karna hain..kijiyega..dekte hain kya ukhar lijiyega" "Amazon.com" wow such a popular company and using such a filthy courier service? amazing!! i complained to customer support no update yet.. trust me!! if that day i was present on that seen could have killed that !! take some actions and if amazon is really such an awesome company sue that guy boss. and yesh.. please don't expect me to ever order something from amazon..first experience was supah bad.. that is why i wonder why people prefers flipkart most even if the cost of a product is more compared to amazon!! so just for a filthy delivery person you company's name is going to drown now trust me on this. hoping for a good result now after raising this complain!! i don't want anyone to call up and ask for apologies!! i want update that what action has been taken for the guy who delivered!!!
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                                        Chethan H
                                        from Bengaluru, Karnataka
                                        Feb 5, 2015
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                                        Address: Bangalore, Karnataka

                                        Its just a waste of time. i was online frm 1:45 PM & Logged In to my Amazon account. after the sale starts at 2PM i just click on Add to Cart button. after 1 min. at 2:01 PM its shows am in Waitlist. Later i waited & did many time refresh my browser. Still i was shown in Waiting LIst.
                                        Then after some time displayed. Out of Stock. I am Planning to file a case against amazon in consumer court. Because of this i wasted my 1 hour time.
                                        ITs a fake Sale.. i was using my office high speed LAN network..
                                        Please dont spoil ur brand name & market value by doing all this things.
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