Amazon India Complaints & Reviews

I have place an order on 2nd April, 15 whose number is Order#[protected] on amazon which isYU Yureka (Moondust Grey). (After this i have placed two more orders which are dispatched as intimated by your company through SMS/Email) .But my Order#[protected] status shows it's not dispatched although its tentative delivery time is 8th April, 15. So at the end i want to know that whether your company is going for actually or practically deliver me that product or not ? . In other words i am afraid after 8th April you will sent me a message about sorry we are unable to deliver you that product due to over demand or any other equivalent excuses.As my other two ordered product are related to aforementioned phone. Now amazon asked me plz prive us time for 2 hours then two days...i hope they will ask time two ... But how they acknowledged me via sms/email about confirmation. After two days when i enquired about product they give lame excuses as my order stuck at amazon end if it stuck then why they did not respond me? and they sent me email as:Hello Jasvir Singh, This is pradeep Kumar writing this email to you regarding the Yureka excluive sale. I understand that your order could not be processed due to technical error from our end for this I have escalated the issue and you would get the Golden Ticket option soon where you can place the order irrespective of Flash sale that happens on every Thursday. I sincerely apologize for the all inconvenience caused and I am issuing the Gift card of Rs.100/- as a compensation. If you have any queries please get back to us. We are available 24/7 Warmest regards, Pradeep V But i wants the product not compensation

Hi There, I have been chasing Amazon since 20 days after the purchase of an Apple Mac Pro ([protected]-702591) for giving me an incorrect invoice with wrong serial no. The customer service guys are so irresponsible. I would not suggest anybody to buy from Amazon after this bitter experience with them Naveet Sr. Project Scientist IIT Delhi.

This is to inform all the consumers who are dealing with this fraud site. Amazon has seriously is a bad compnay to trust. I have order a product on 24th Mar'15. They have promise it to deliver by 30th and till now no body is turned up. moreover the courier company from which they are dealing are also fraud, they are forwarding wrong information that addresee is not available as they are not visiting to our address. I have paid full amount on 24th only. Now i have realized these sites are doing nothing just they are enjoying with the interest money of the people who are dealing with it. So please take precaution before dealing with such fraud people. and never buy anything from them I also have taken this as a lesson.

Counterfit Product supplied by Amazon / GreyZone- The product is not performing and is causing continuous problems. Apple service center refused to service the product on the grounds that it is illegal in India (USA purchase) and doesnot have waranty. It is shocking that an reputed website like amazon is involved in such counterfit business. If I do not receive refund with damages, I will be forced to file legal complaint as well as FIR for indulging into illegal business. More over, I will be proceeding with taxation authorities for not providing tax invoice. It is a clear cut case of tax evasion and amounts to serious legal implications. Order ID:[protected] Item: Apple iPhone 4S (White, 16GB) Qty: 1

Respected sir, I made a purchase through amazon.in for galaxy s4 that time price show in website is 41500 and running 57%discount .when i got product purchase box showing 23500 only.it is completely cheating to consumer to give wrong information

Hi Jaimin Patel here.. My order number is[protected] D-Link DIR-605L Wireless N Cloud Router (Black) I have placed return order on 26th march and its pickup scheduled on 27th march 9-1 pm its now 31st march and don't get my pickup done and also everyday reschedules due to wrong reason that package is not ready but no one attempt for this and given wrong reason hope u will take prompt action and strict actions on delivery boy for giving wrong reason for this issue Contact me on :- +91 [protected]

My Order No. ID[protected] Above mentioned Item against my above referred Order was delivered on March 27, 2015. The box was opened on Saturday, March 28, 2015 and found following shortcomings / problems in the product purchased from AMAZON: - Heating Pad is found empty, Gel is not filled in the Heating Pad. Without Gel, Heating pad cannot be used. - It is not clear whether heating circuit is working or not in absence of Gel inside Heating pad. But on connecting to Electric Power Point, heating of Pad does not take place. You are requested to supply the Gel separately with instructions for filling in the Pad or supply another Heating pad filled with Gel. Your prompt action is requested. JIMMY ADAJANIA

Hi. I am Arshad Mailanchikkal. I have order a book "HP Certified Systems Administrator - 11i V3 " on September 2014.An amount of Rs.2, 894.00 is deducted from my account. My order Number is #[protected]. They didn't deliver the product on the delivery date. When I called the customer service they were behaving. I don't need that book anymore an they didn't refund the amount. I request you to please look into matter and make sure that I get my refund back.If in case I won’t get my refund I will have to take some actions against this issue. I am fed up off calling your customer service

my name jesuni. my user id [protected]@gmail.com i am paid amount from 4 gb memory card amount 164 rs. and paid amount internet banking. order no[protected]. but my order was cancelled and my not coming back. please check and please help me. order no[protected] date : 26/03/2015

I have not received the order that is placed on " AMAZON.IN " I already paid the money via my debit card. Today i got a mail from " Amazon.in " that there was no one at my home to collect the items, that i ordered... But in actual, its not true..nobody came to deliver !! Even on the delivery tracking status : the item has not reached to the " OUT FOR DELIVERY " point. There was no sms or call before the delivery... I want that AMAZON.IN should take some action on their delivery services or better give me back my money !!! This is my mobile number : +[protected] I have ATTACHED a copy of the billing detail. Please help as soon as possible... from, DR. YASOOB RAZA

I have ordered a book the puffin history of the world and india vol -1order no.#[protected] .But the delivery boy called me and said that he will not deliver it at my home .I have to collect it from the somewhere within the city .even i requested him but that boy declined it. Reshu House no 547 sector 6 pin code124103 Jhajjar (haryana )

I already bought a numeric key pad to REDIFF on[protected]order no:[protected] . But it did not work properly . Please enter the verification is good ( if not will not buy anything from you anymore) Order Number:[protected] order date:[protected] ordered item: NUMERIC KEYPAD YOUR REPLY MESSAGE: Thank you, your order has been placed. An email confirmation has been sent to you. Order Number:[protected] • HDE Mini Silicone 18 Key Number Keyboard Pad with Retractable USB Cable will be shipped to nithyanandhan by HDE. Estimated delivery: April 13, 2015 - April 22, 2015

FedEx is not good to delivered the product. I ordered many times from Amazon they refused to delivery in town. They asked us to come and collect from some other town which 8 KMS from away from my town. Other couriers like blueDart, Professional, ST etc they are delivering properly to my town. Please consider this request and make different plan.Otherwise ill jump into ebay or flipkart. My latest Order id is :[protected]

Dear sir I am Trishala Naik from Kolhapur I had purchased an puma men’s Sandal on 31st January 2015. Due to some issue I had to return the item. Date of returning was 5th February 2015 at 12.20 p.m. I got a mail from amazon on date 6th February 2015 that I will receive a refund within 3 days of business. Yet I haven’t received refund against Order #[protected] To sort our this issue I had called in customer care twice and your clients told me the repeated procedure. After which I received mail from amazon that I will get my refund back within 4 days of business. Still amazon has failed to fulfill the promise. And haven’t received a single mail from billing department. I have called in the customer service and had a conversation with sukanya from pune on 16th March 2015. According to her directions I updated the account no. IFSC NO. and account holder name. However, up till now I didn’t received the refund. Instead I got a mail that the refund was unsuccessful. So today again I have an conversation with Mr. Pretam Bhaskar. According to his direction I changed my account no., IFSC NO., and account holder name. Due to previous inconvenience I had entered the new account no., IFSC NO., and account holder name according to the directions of Mr. Bhaskar. He ensured me that the refund will be returned within 4 days of business. I request you to please look into matter and make sure that I get my refund back within 4 days of business. If in case I won’t get my refund I will have to take some actions against this issue which I have been facing since beyond a month. This time I won’t call you back in customer care as I had already called twice for my refund. I would only send a mail of warring later I will have to take the action as I am left with no option. Regards Trishala P. Naik (Kolhapur) [protected]

I am going through a horrible experience with Amazon after placing the Order #[protected] almost a month ago and the same is not yet delivered. I have contacted the Amazon reps multiple times and they are only good in copy pasting the templates and not have done anything yet which is value adding to the business or to the customer (me). I have discussed about this situation with other fellow and in the forums and came to know that Amazon is in to cheating the customers and they even doesn't have any products or sellers in real. Amazon just highlight the US standards in India to attract the customers and make money and the business is planned for a short duration and then to vanish. I am writing my complaint to the India consumer court and to the ministry of commerce and will soon upload the approved complaint details in the open forums to create awareness. Its not about my money Rs. 1600, but about the feeling of being cheated in my own country by a US .

I have purchased an item from amazon India on 12 th of march 2015. Amazon.in order number: #: [protected] and Tracking #: [protected] I haven't received the item yet, but your status message says item out of delivered. How come it's happening? I kindly sent the items immediately as early as possible.. .by .G.Sankaralingam 3/1, Vanjima Nagar, Palamalai road Periyanaickenpalayam Coimbatore Tamil Nadu 641020 India

We r from coimbatore, my mom Paid monthly 1000 rupees for 36 Months In agri India, it almost completed, but now we got An information that the companys md got arrest so the amt will be paid to all but after a mth. Nearly 4mths has left, but still they didnt gave any amt. Actually so many people had invested in agri india in our street through an agent near by house, we are planning to make a police complaint. So plz dont deposit any amt in this ARCHIVERS AGRI INDIA PVT LTD.,

I placed an order on Amazon.in Order #:[protected] and i received an SMS saying Mr Harish with so and so mobile number will deliver my order today. my door was wide open, and my mobile on silent. He called me once and i missed it. Immediately i received an SMS saying order has been refused by me. I called that delivery boy after 15mins and he bluntly said he wont deliver as i didnt answer his call. If he has clear address, why cant he come and deliver at my door??? Don't he have common sense that people wont sit at home just holding mobile!!! And the way he spoke to me is unacceptable. Sounds like he is doing great favour delivering that shipment and he is doing it with his own cost. We are paying good money for the shipment and its not a free delivery. I understood AMAZON is using IKYA consultancy for delivery in Bangalore. If Amazon loos one customer they may loos nothing. But its an opportunity for us to try another websites.

Sir, Extremely sorry to say this is d first site which uses your credit card details anywhere without asking your permission and without entering OTP of your credit card.. I logged in amazon india..selected product ...automatically my selected product shifted to amazon.com ...huge amount was deducted from my credit card without asking OTP..When i called to customer care..they refused for any help as that was a case of amazon.com...i told him i only selected product from your site...how cud they use my credit card details i[censored] dont hav any collaboration with foreighn site...very bad experience...pls do sumthing...

My experience from Amazon very pathetic and I am really very highly dissatisfied the way Amazon treats and cheats their customer. We (My entire family) have been using Nokia mobile since 2004, so far I haven’t received any single complaints against the Nokia Products (atleast for first 2 Years). This is the first time I am really facing the challenge on Nokia product Quality (black screen with music alone) purchased from Amazon. I have been following with amazon from 04th Feb 2015 onwards for my mobile insurance not provided at the time purchase and I have been told by Amazon CSR that I have to contact the Microsoft customer care for purchasing the mobile insurance and response what I got it from Microsoft that I have to reach out Amazon. My only worry at this point that not about the money I spent it’s about the way Amazon cheats their customer by providing bad quality products is the real issue and they don’t even have basic process in place to address the customer issue. From 13th Feb 2015 onwards on the Black Screen with Music alone is happening then and there. So far I used to receive sorry for the inconvenience and return pick-up courier schedule same will be picked from you with 2 Business days every time I use to contact amazon for the status check-up from 13th Feb onwards. My humble request please don’t buy any electronics goods from Amazon the same feedback I have received from my friends about Amazon before I did online shopping from Amazon. In spite of getting –Ve feedback about Amazon, I took some risk that I did amazon online shopping by having this points in my mind, anyway I am going to purchase Nokia Products and won’t have any issues if any issue is there Amazon will take by looking in to their review comments and terms and definitions. But, based my worst and very pathetic experience from Amazon in future I never purchase any products via Amazon and will not refer any of my Friends also.