Amazon India Complaints & Reviews

Hi paharedar, I am pravindra, i had odered micromax canvas a1 from amazon.in online shoping site. In oct. 16 in diwali offer. According to offer i able to receive mobile, gift card of ₹500 and coupon code of ₹2000... I received mobile. And after one month i also receive gift card .. But i did not receive any coupon and when i ask about it to customer care of amazon.in they told me after 15-20 day u will receive it.. Now 2 month ago i did not receive it and naw when i again ask to customer care about it they said that they can not give me coupon... Please help me

my name is akash kumar pachauri. i have ordered a product on amazonin rupees 1499 INR. this amount is debit from my account. but they said they did not received any payment and my order is canceled. help me for credit this amount in my account. i am sending my bank account statement or detail for verify.

sir, i have purchased one micromax canvas1 mobile from amazon. in under the package of 10% buy back amount on purchase by sbi debit card & free airtel data on useing airtel sim . i have complied with both the conditions.but till now i have not received both the benifits.they have not send me airtel voucher with the mobile so i am unable in taking airtel benifits.pl. do needful and resolve my problem.thanks.kishansingh.

There was a order for 15 inch mac book pro model number MGXC2HN/A (http://www.amazon.in/Apple-MacBook-15-Inch-Laptop-MGXC2HN/dp/B00MOGJZWC/ref=sr_...⇄ . Specs wise details: Processor: 2.5GHz quad-core Intel Core i7 processor (Turbo Boost up to 3.7GHz) with 6MB shared L3 cache RAM: 16GB of 1600MHz DDR3L onboard memory HDD: 512GB PCIe-based flash storage Display: 15.4-inch Retina display - LED-backlit display with IPS technology; 2880x1800 native resolution at 220 ppi with Intel Iris Pro Graphics and NVIDIA GeForce GT 750M graphics card with 2GB of GDDR5 memory and automatic graphic switching. OS: Mac OS X Mavericks (Upgradable to latest OS Version for free) What Amazon or there vendor GadgetDirect sent me was a old model of13inch mac book pro. These are the specs: Model No: A1278 (EMC 2554*) Model ID: The MacBook Pro "Core i5" 2.5 13-Inch Std RAM: 4 GB Std VRAM: 512 MB* Std Storage: 500 GB (5400 RPM) Std Optical: 8X DL "SuperDrive" Also to top it off the serial number provided in the invoice "SC02NTJTCG3QD". On checking in the apple site this serial number does not exist. The serial number of the laptop sent to me is "C1MNG76ADTY3". I am attaching the invoice and all the other pictures. To top it off Amazon even deleted my negative review for the vendor instead of black listing GadgetDirect. This shows pure intent of cheating.

I have been a frequent customer of amazon but this incident was never expected from their side. The delivery person refused to deliver my product home, he rather wanted me to come to the road and pick it up. I agreed to go and pick it up, unfortunately the product was bulky to carry all the way home ( Two instant water heaters). I wanted to clarify if amazon really promised FREE DELIVERY and I requested the person to atleast help me carry it home to which he refused, started arguing and replied "THIS IS NOT DOMINOS PIZZA TO DELIVER TILL YOUR HOUSE". The reply and his behavior towards me was terribly frustrating due to which i decided not to tender exact change unless he assisted me in carrying it till my place. I must tell you that this has by far been my worst experience with amazon or any other online shopping website. i Hope Amazon will take action against such people who are only spoiling its reputation.

how can this company raise here in India against competitors like Flipkart, Jabong etc? Simple: it will never happen, because they cannot even conform the bare basic standards of an e-commerce website. Patetic Customer Care "promising" things that never happens; poor couriers ability to find locations and avoiding to contact customer (by phone or SMS) because no english spoken... what the fish! Merry Amazon Xmas

Today i placed an order of ridhi sidhi sLeepErs frOm amazon . TheY mesSageD me at 2:53 pm that my order will be placed From 1st januAry 2015 to 14th january 2014. But at 3:10 pm they messaGeD Me that my net banking fOr above transectipn coUlD noT Be accePted. My order confermation no Is[protected].

Hi, I placed the order for LAVA Iris X5 (Black) on 9th Oct 2014, Order number[protected] and Order Total Amount: 8748/-. at the time of purchase there is a offer by SBI.It clearly states that if we do payment through SBI debit/Credit Cards will get 10% cash back before 14th Dec 2014. Based on the offer I did the payment through SBI Debit card. But till know I haven’t received my 10% cash back amount. Kindly look into the matter and help me out on this ASAP. Your immediate action on this will be highly appreciated. Note: For reference attaching the Order copy. Regards, Dhamu

i have ordered a sugar free eggless cup cake on amazon... but the cake what i have recieved is extremely bad quality..when i visited your website for returning it i was told i cannot be returned... but iwho could u serve such worst cakes and dont take it back... please take the cup cakes back...those are of worst qualtiy..

my order id:[protected]

please take back the order as soon as possible..

I have not received cashback of my order number[protected]. And amazon executives are making me fool. See the answers they are giving to me. Dec 15 : You'll receive the 10% cash back offer by today.Please wait till the end of the day Dec 16 : The cashback has been processed and will reflect into your accounts by the morning of 17/12 latest Dec 17 : your cash back will be credited into you account within today. Dec 18 : I will escalate this to our concern team. It will be credited within 48 hours. Dec 20 : The pending ones will be processed by Monday(22/12/2014). Please be aware of cashback offers.

Item: Via Mazzini Silver Moon Ear Cuff-Wrap Earring (Right Ear) I purchased the item for Rs 379/-(INR) Order Id:[protected] Date of purchase: 19th Dec 2014 TO TRANSFER : INB Amazon Seller Services Pv ASSPL Payments Transaction Reference ID: IG00INTVD5 Transferred to :[protected] My query: I was not cleared on what account exactly was my order cancelled. : If my order is cancelled already why it is not getting reflected on my account. : If the order was cancelled, then why the refund is not made yet. Remark: This is my first purchase in Amazon.in and I am facing such situation. Kindly help me with the same. Regards, Raja Sandilya M:+[protected] E: [protected]@gmail.com

I had placed an order on 2, December, 2014 with Amazon India for One Plus One Mobile Phone with the guidance of multiple service executives. The issue was that device was not offered for my current address despite of the fact the we received orders every single day at our college campus from Amazon India. Thus the solution suggested to me was to get it delivered at some friend's address and then Amazon will send me an Invoice on my name later on as a soft copy. After making N number of calls to customer care and replying to all requirements from then and almost after a month of purchase I got a regret message that information provided to me was misleading and the name on the invoice cannot be changed and thus because of the same now even after spending 22000 rs I am not a legal owner of my phone and cannot get it insured for theft.

I ordered the only back cover available in amazon.in for Moto G on 8th December 2014. It costs me Rs.999. I received the courier on 18th December 2014. It was empty. It was sent to me via IndiaPost. The main cover was neatly packed but the inside cover was torn when I opened it. I opened the box to get the back cover but it was empty :-( Please send me another one or atleast make a refund. My order number was[protected]. Hereby attaching the photos of the covers I received.

I have purchased products worth Rs.2000 on 21st-October-2014 under a scheme that on Purchase of Products worth Rs.2000 from Mobile APP you will receive Gift card worth Rs.500 on 15-Dec-2014, but as of today i have not received any GC i have called customer care so many times but they have not taken any action against this, Kindly look into the matter ASAP and get the GC

Hi, I bought a product Timex Expedition Analog Black Dial Men's Watch - T49782 Sold by: XL Retail on august from Amazon india.The product damaged, after one month, amazone cheated with bad product.I tried to call the service help desk number got with the product but no response.Where I can complain against this.Its very bad response from you. My order details are, ORDER #[protected] Order Placed: 12 August 2014 Amazon.in order number:[protected] Order Total: 3, 477.00

Amazon Selling Outdated (Out Of Warranty) Products : I had purchased a "Jivi Jsp 20" from Amazon on 22 November 2014 and when i faced some problem and i went to service center then I surprised to know that product is out of warranty with in one month.

Order Placed: 11 December 2014 Amazon.in order number:[protected] the first complaint is Repaired Adaptor installed in RO(Aquagrand+) the following are mentioned on ad but Pre-filter is missing very poor assembly ... inside the filter cockroaches, cockroaches egg very poor ...sit ... just cheating and mentioning the following fitment ...totaly cheated by Amazon India. With the Aqua Grand RO UV UF water purifier, water undergoes eight stages of purification. The several water purifying stages included are pre-filter, anti-scalant balls, sediment filtration, activated carbon, reverse osmosis membrane, post silver carbon filter and more. This water purifier is extremely easy to install and can be conveniently mounted on the wall of your kitchen. Thanks to its compact design, this fully automatic water purifier will occupy very less space. Bring home this water purifier to ensure that your family drinks pure and healthy water at all times.

Harish Rai, C/O Saurabh Vishwakarma 39/1, Janta Flats, Pocket-7 Sec - 82, Noida, U.P. 201304 Cont + 91 [protected] E-mail – harish.[protected]@gmail.com I purchased a Samsung Galaxy S Duos 3 SM-G313HRWHINS (White) on October 14, 2014 through Amazon.in with a real price of Rs.7490.00 by an option payment of 6 EMI's and I was supposed to pay the amount in 6 month installments which cost Rs.1248 per month. I selected one-day shipping delivery at Rs.99 and paid a total of Rs.7589.00 on the booking date October 14, 2014. Since the consignment was not delivered within given time, 1 Day, Amazon.in refunded Rs.99 in my account but the same time they cancelled/voided the EMI instruction. In Next month billing of my Credit card, my bank billed the total amount Rs.7589.00 in one installment. I contacted my Bank but as per them, the EMI instructions were not given to the bank hence the total purchase amount Rs.7589.00 was billed in one installment. Regarding this, I contacted the Amazon.in many times but they never co-operated properly. On 1st few calls, they accepted that it was theirs mistake and will be corrected very soon but later on, in 1st/2nd week of November 2014, they were just picking up the call an always said that it's bank fault. I don't know why they are involving to bank in this matter. If someone purchase a product from an online site with EMI payment option, it's there liability to done all the things smoothly. Since I was not able to pay the total amount to bank at one time, I made converted the amount in 6 EMI's through Bank which cost me additional payment of Rs.1300 (approx.). (Rs.300 one time Conversion charge + around Rs.1000 additional payment to bank on EMI's). Please do the needful.

Hi, I placed an order on 5th Dec with Amazon. The Order # being[protected]. I haven't received the order yet. The tracking shows that the order is reached Nagpur.. However the billing/shipping destination being set to Pune. No updates from Amazon guys, no message, nothing. When contacted, folks at Amazon replied - "you will receive the order in next 4 days". What the hell is this with Amazon!!!

Sir, I have place online order to amazon.com for Micromax Funbook Duo P310 Tablet (WiFi, Voice Calling, Dual SIM), Grey on 10. dec. 2014, iam getting the courier on 15.dec. 2014. When i am open this courier box, i found that in this box Tablet not available only the charger & data cable available in this box. Same day i complaint to amazon toll free no but still iam not getting solution from amazon.