Amazon India Complaints & Reviews

ORDER NO[protected] ORDERED ON 22/11/2014..The Estimated Delevery date 4th December 2014 STILL, NOT YET RECEIVED ALTHOUGH I HAVE PAID THE COST AS ON 22/11/2014. KINDLY VERIFY AND ARRANGE TO DELIVER or REFUND This Amount Rs-130/- Mailid: [protected]@gmail.com

Have Purchased Online Laptop through seller Amazon India @ 190 as the Price of the Laptop is INR 23499 & they had offered Promotion of INR 23309 due to which the Total Amount payable was INR 190 only. But unfortunately they had cancelled my Order which should be provided by them as per their Website Promotion as it it their Fault. Requesting you to please take strict action against these companies which are troubling People by their fake promotions. Order no[protected]

Dear sir, I placed an order and get cancelled automatically, after placing an order i also contacted to customer care but they tell that your order is confirm and take long time to dispatch.I want this order any how. if you are unable to dispatch then give me same coupon of original price i.e. 23000/-.Damaged Occured :Amazon.in are posting wrong promotional offers and making fool to coustomer for its website promotion. Also they hold amount for 2-3 days.I debited 190 rs for Asus X450CA-WX214D 14-inch Laptop. I also know that no one can give in190 but after placing order they also tell that its 100 percent write offerIf problem not solved in two working days then i will defiantly go in costume court and raise complain for the same regarding making fool to customer and fact promotional offers and attract customer. All details are below Order #[protected]contact number [protected]email tulan.[protected]@gmail.com

Amazon cheated me ...today I booked a laptop at Rs.190, the offer they kept in their site but they cancelled the order, when I contacted the customer care, they cleaned their hands by telling its a technical glitch. They can say its a technical glitch, if its a technical glitch why did they sent a confirmation email, SMS. And after 4 hours or so of placing the order, they cancelled the order. Please help me to get the Laptop I ordered. Order#[protected] Product Name:Asus X450CA-WX214D 14-inch Laptop (Gray) without Laptop Bag Thanks, Manohar

My complaint is regarding ID :[protected] Its of 4 Shoppers stop GV. The estimated delivery date is 10-13th Dec. I wanted the delivery by 11th of Dec, as the function is today!! I contacted amazon on 8th, they said it will be delivered as urgent delivery. But now everytime I am calling to know the status, they are sending mail to seller, and seller is sending automated email. If it wasn't possible in 1st place they should have told me, I would have cancelled. What will I do with the vouchers post function day, i.e today!!! Its really disappointing. Other online shopping portals are far far better than amazon.

I Brought a Philips trimmer QT4005 from Amazon which guaranteed one year extended warranty on product after registration but when I tried to register on the Philips website there was no such product listed on website. I was cheated by the seller please help me out.

I have given the payment online to Amazon India but I have not received yet my order of Amazon India order no.[protected] ordered dated 27th November 2014. I had called your customer care and had sent email but till now there is no action from your end. As mentioned dtdc tracking no Z40000355 in your email, the tracking shows it was delivered to an unknown and wrong person Mr P Kubawat. How can this be possible where as my home delivery address is 12/3, Patel colony, Jamnagar. Seeking your prompt action to solve this issue on urgent basis. Regards Jitendra Chand Contact No.[protected]

I bought a Blackberry Passport Mobile Phone worth Rs. 49990 from Amazon.in through Online Purchase on 9th October 2014. Amazon has also offered Free Gift coupons of Rs. 5000 and free Jet Privilege miles worth 5000 along with the purchase. They mentioned that these gift will be given after 25-30 days of Purchase. After 30 days they did not honour their commitment. After repeated call they finally gave the coupon after 45 days on 23 November 2014. The free Jet Privilege miles are yet to be given though I have submitted details of Jet Privilege no along with purchase and subsequently too.This is causing mental agony, loss of business opportunities as these phone calls take lots of time. This also puts a question mark on large US retailer credibility and through this sullying the image of entire online e commerce companies. 1. Product Details Blackberry Passport IMEI no [protected] 2. Date of Purchase 9 October 2014 3. Order Number #[protected]-293106 4. Cost of Damage Rs. 5 lakhs ( for mental harassment, value of time spent on calls due to loss of business opportuities) 5.. Mode of Payment By Credit Card 6 Residence 601, Bhavya Palace, Ahimsa Marg, Khar West, Mumbai 400052 7. Receipt can be sent 8. Emails can be sent to you separately if required 9. Complainant Postal Address 601, Bhavya Palace, Ahimsa Marg, Khar West, Mumbai 400052 10. Complainant Age 52 years 11. Complainant's Father name Rabindra Nath Verma 12. Complainant's business Entrepreneur

i had ordered one pigeon induction from amazon on 28 nonember 2014. on 2 nd december i have received a mesage saying my ordered will be delivered today. as there will be no one in my house i waited for the delivery. i was in my house for a whole day but there were no sign of their delivery. i contacted their customer care but they were not able to help me.because of this i wasted my whole day sitting in my house.

I added book on last month (19-November-2014), still am not yet receive my product. they said " Entry restricted for courier at the delivery address. Please contact Amazon to provide additional delivery instructions". I dont know what is that problem in my address. Compare to Amazon flipkart is good, i used same address for flipkart, their delivery is perfect. AMAZON IS WASTE.

R/S Above mention I purchase the camera of Samsung on 11/10/2014 but i this camera is not working properly so I send the camera on your address .You refund my money on my account .Which No is (Master Card ending with 7487)But this card account no is closed on 31/10/2014. I call to customer care on 31/10/2014 to give the information of changing the account No And request transfer the refund money amount in account 4495/-

Hello, What a worst part is this from amazon.My amazon.in account with email id: [protected]@gmail.com was suddenly closed more than a month before without any valid reason and I have more than 20000 gift card balance in my amazon account. I mailed you many times everytime I get a mail stating we will get back to you within 3-4days with resolution but till now I didn't get any resolution.I have been a customer of amazon since its existence in india and bought many products till date. This is really very worst from amazon holding my gift card amount and earning interest and making business by playing with customers money. I need to buy many products but because you blocked my account I don't even have money to buy. If you people doesn't activate my account or refund the gift card amount to my bank account in 1-2 days I will raise a police complaint on Amazon.in for the same.

Order #:[protected]


Carrier: india post

Tracking #: aw[protected]in


When opened the package lava iris 450+ mobile phone and their accessories wewre misssing. Parcel were carried through india post : tracking #: aw[protected]in.

I have made an order of Lexar 16 GB micros card on 4th Nov'14.Order No:[protected]. I have been upadated that the package will be delivered between 7th Nov'14 to 11th Nov'14.On 7th Nov'14 ATS representative came to my address but he did not brought the material and he committed that he deliver the same by next day. From then to till date I have not received the material which I have paid. I have received SMS on 07.11.14 at 20.46 hrs mentioning that "Delivery attempted and addressee not available." I am calling every alternate day to customer care representative / supervisor and every time I have been updated that the same will be delivered with 24 hrs but nothing is happened. I understood that the product is not going to be delivered and I asked for refund, even for that there is no action taken but every time the CS representative conforms that the same will be initiated immediately. I have called once again on 26.11.14 and checked the answer was same. On request the call was transferred to supervisor and he committed that he has taken up this issue with ATS and the material will be delivered before 8.00 PM.otherwise my account will be credited with equal amount of points for the money I have paid and the same can be used for my future purchases. But even then it was not delivered and there were no points credited in my account. On 28.11.14 when I called CS they said that once again that they have taken up with ATS and it will be delivered soon. I do not understand what type of tracking amazon has and all the calls were recorded for quality and improvement purposes, did any body really monitoring all these or it is just formality.I felt very bad, I have chosen a wrong online shopping option. Once again today when I have called and asked for the refund and I have been informed that the material has to reach the seller then only the refund can be done. I am really does not understood why should I suffer after paying the full amount and waited for more than 25 days and wait further to get the refund without any fault of mine. The worst part is that, Today at 16.19 Hrs I have received a SMS mentioning that "The package of Micro SD card was refused at the time of delivery, If you have not refused the packages please contact amazon". When nobody called and tried delivery today how can they send an such SMS. I feel that there are many o[censored]s facing such issues with Amazon.Hope we all will get proper response from such online shopping facility. Thanks and Regards Seenivasagan.T

I have ordered a product on dated 06-nov-14 through amazon india ORDER #[protected] which was to be delivered on or before 19-nov-14. On 12th novemeber when i checked the status thru their courier partner it was written to add some addtional address details which i added by calling amazon directly and given landmark details, whereas the issue was of wrong PIN CODE given either by seller/amazon due to which my order gets delayed and till now i didnt received the order after follwing up with them lot many times thru email and chats and phone calls. Fews days back one of the executive has asked me that he has cancelled the order and compensated me some amount of Rs 100 which i will get within 2-4 days but that too in vein. again i contacted thru chat and again executive told me that he will send the request again for compensation which i will get within 2-4 days which i didnt get back till now. Today also when i tried chatting to ZAINAB firstly, he doesnt know that my order is cancelled or not and asked me that he will cancel and send me the compensation as 100 rupee gift card that too after 1-2 days and when i asked to connect me to his supervisor, he just logged out the chat and i was waiting for 14 minutes to connect to other person but in vein. I AM GETTING HARASSED BY THIS KIND OF ATTITUDE by their executives. TOTALLY UNPROFESSIONAL.

Hi Amazon Team, I placed an order with you for a Nivia Tummy Twister(Blue/Black) on 21st Oct' 2014, I haven't received this product till date, more embarrassingly I have spoken to the Customer Service many times, and the last 2 times I spoke with a supervisor too without any positive but negative results is what came out of these calls, on this last occasion I spoke to Manisha who not only placed the call on mute to make it a Dead call, I disconnected and called back ironically got connected to her again, when I asked her what happened she said it was a technical error, I asked her why didn't u call me back again, she said her system had a technical problem too, it didn't stop just here I asked her immediately get me connected with a supervisor, I got connected to Rohan, he spoke on the same lines, I cannot do anything since the order was not fulfilled by Amazon, disconnected the call when I said I will record the call since u guys are not helping me he disconnected the call too. the supervisor who I spoke before this few weeks back said she will get back to me but never did. My order details. Order Date:- 21- Oct - 2014. Order # :[protected]. Order Total : 457.85 Order Invoice Details: Final Details for Order #[protected] Print this page for your records. Order Placed: 21 October 2014 Amazon.in order number:[protected] Order Total: 457.85 Dispatched on 29 October 2014 Items Ordered Price 1 of: Nivia Tummy Twister (Blue/Black) Sold by: Kya chaiye (seller profile) Brand New Boxed Pack Serial Number: 399.00 Delivery Address: Abigail Nissi Stanley 73 khirki DDA Janata Flats Malviya Nagar New Delhi, New Delhi 110017 India Delivery Option: Item(s) Subtotal: 399.00 Shipping: 58.85 ----- Total: 457.85 ----- Total for this Delivery: 457.85 ----- Payment information Item(s) Subtotal: 399.00 Shipping: 58.85 ----- Total: 457.85 ----- Grand Total: 457.85 Payment Method: Net Banking: Citibank Maestro Debit Card To view the status of your order, return to Order Summary. Please note: this is not a VAT invoice. Conditions o[censored]se & Sale | Privacy Notice | Legal Notice © 2014, Amazon.com, Inc. and its affiliates. Shipment details Dispatched Delivery Estimate: Friday 31 October 2014 - Thursday 6 November 2014 by 8:00pm Nivia Tummy Twister (Blue/Black) Nivia Tummy Twister (Blue/Black) Rs. 399.00 Qty: 1 Sold By: Kya chaiye Contact Seller Payment information Billing Address 73 khirki DDA Janata Flats Malviya Nagar New Delhi New Delhi 110017 Shipping Address Abigail Nissi Stanley 73 khirki DDA Janata Flats Malviya Nagar New Delhi New Delhi 110017

I am highly disappointed with Amazon's service center. I had placed an order for an iphone6 cover which was for 2499 rupees but due to the poor quality had returned it back on the 12th of November 2014. As we had returned the product back to the company, they have been claiming that they had not recived it back. I have the recipt as a proof for the company receiving the product and also have sent it to the company. In spite of calling them several times in a day and being promised for a solution, noone is taking an effort to resolve this problem. I have also spoken to the manager Mr. Pranav about this but it seems that he had been fooling around with the customer and as well as not helping me out. This is one of the worst e-commerce I have been through and have been wasting my time explaining each and every employee my problem, but none of them was ready to take an action. My temper had been tested and Amazon forced me to take this step.

vide email dated 3rd Nov 2014, Amazon's customer care committed that the Lenovo lap top shall be covered with 1 year + addl 2 yrs warranty . Based on this commitment, I purchased Lenovo laptop from Rocky marketing through Amazon on 3rd Nov. 2014. But, Lenovo has given me only 1 year warranty on the product. I have already taken up this issue with the Customer Service Deptt several times through emails and telephones. But, the issue remains unresolved, as yet. I request for a quick redressal of my complaint and also, would like to request you to let me know as to how you are going to redress my complaint. Thank you, MP Singh [protected]@yahoo.com

Sir, i purchased one Sony Vaio Fit SVF14212SNB 14-inch Laptop without Laptop Bag (Black) laptop from amazon and it is shipped by seller. after 2-3 days i got some performance issue and i file a claim for that. on seller side returned request is filled for this. even i was no idea about that . and amazon processed this and i got the amount. in that case i have both laptop and my money with me. then seller asked me again and again to return laptop to him. then i shown honesty and returned it. seller said that he will pay whatever the shipment charges it will take. but after getting laptop he is not even receiving my call and not replying to me messages. i returned the laptop because i trusted on amazon and the mistake is placed by their side not mine then why should i pay for that. please take this seriously and take an appropriate action about that.otherwise i have to file a complaint in consumer form.and will never ever go to shop anything from you and will not recommended anyone for the same.it's not the matter of money it's all about trust. i hope you will not do anything wrong like your seller do. Thanks in advance. By Mohit Tiwari order number:[protected] Phone no. [protected] Sold by: IT SALES

DEAR SIR, I HAVE PAID FOR 1 FILBOY POCKET TOOLS & 1 LETSGRAB 8 IN 1 MULTI-FUNCTION SCREWDRIVER KIT, TOOL KIT SET + 6 LED LIGHT ON 6TH NOVEMBER, 2014, BUT TILL DATE I HAVE NOT YET RECEIVED THE ITEMS . ORDER NUMBER[protected] &[protected]. KINDLY LOOK INTO THE MATTER ARRANGE TO DELIVER THE ITEMS IMMEDIATELY. PLEASE NOTE THAT IF I DO NOT RECEIVE THE ITEMS WITHIN THREE DAYS, IT WILL CONSTRAIN ME TO FILE A COMPLAINT AGAINST YOU IN APPROPRIATE COURT OF LAW. PLEASE TREAT THE MATTER AS MOST URGENT. YOURS FAITHFULLY TAPAN SUTRADHAR STATE BANK OF INDIA RASMECCC UKILPATTY, SILCHAR:788001 CACHAR, ASSAM.