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American Express India Complaints & Reviews

1.5
Last updated May 15, 2024
Complaints 187
Resolved
54
Unresolved
133
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American Express India reviews & complaints page 7

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H
Harsh Jhunjhunwala
from Mumbai, Maharashtra
Oct 9, 2015
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Customer Service and Company Not Giving Point Based Vouchers

Address: Mumbai City, Maharashtra, 400064

Dear Lee, My name is Harsh Jhunjhunwala and I am a alumni of London Business School. At the outset I regret having to send across this email to you. I have been totally exhausted by the poor customer service from American Express and I am writing to you for your help. Please find below details of my compliant - After a lot of conversations and email exchanges I have been unable to get them to do a simple thing. I have been an...
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Arun Ranga
from Bengaluru, Karnataka
Aug 18, 2015
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Misleading and Incorrect Information Provided

Address: Bangalore, Karnataka

American Express has provided me an unlimited credit card. When the sale executive approached me to sell this card. He said this was interest free card with no string attached except for an annual fee. He said this card has a 52 days credit period from the date the transition is made and if payment is not paid in full post 52days the card will be block until payment is made and NO Interest charges. I received the card and then realized that...
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Skbubna
from Mumbai, Maharashtra
Aug 8, 2015
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Unauthorized credit card charges

Address: Mumbai City, Maharashtra

I was Amex cr card holder no.[protected] . The charge me a insurance policy amt. about Rs 247735.70 . which is not mine. They call me daily about 2/3 times to recover the money. In every call i tell there mistake . But continuously calling and mentaly torcher me. After few month a officer call me and understand the fact and remove all figure from my a/c. After 15days again diffent 2 person calling for same matter.
Its continuously...
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neerajrathod
from Mumbai, Maharashtra
Aug 4, 2015
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Extra Charge and Misinformation on Credit Card

Address: Mumbai City, Maharashtra

I would like to raise a concern and a complaint against American Express Credit Cards. There is apparently a concern being raised with the company which has not been addressed even after rigorous follow ups from my side which has led to missing my monthly bill, late payment and affecting my credit score. The details of the case are as follows I had purchased a product with a cost price of Rs 46, 690 on 31st Aug 2014, with a EMI scheme...
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dipen trivedi
from Mumbai, Maharashtra
Aug 4, 2015
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Cancel my card !!

Address: Mumbai City, Maharashtra

I am Dipen Trivedi . I have called ammex services 5 times. I kept requesting them to cancel my card and agreed to pay the amout due. After making all the payments on time I always have a new bill amount that stands outstanding. They always asked for a reason so as to why I wanted to cancel my card where as the card termination rules clearly mention that I can cancel my card at any point of time without giving any explanations. On calling...
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atish channawar
from Pune, Maharashtra
Jun 29, 2015
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Not closing my Account by any source.

Address: Pune, Maharashtra

Hello, My Credit Card No. Is :[protected]. My Name : - Atish S Channawar I have already paid my full and final amount in this month. Tried to close my account 100 times via Service center phone no. but not responding to my call at single time. Now they have incurred membership charges with tax and finance charge as well. When I am trying to communicate that I want to close my account, these people are not responding. So...
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TSV
from New Delhi, Delhi
Jun 26, 2015
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Complaint regarding my application for American Express Payback Credit Card

Address: New Delhi, Delhi

Dear Sir, This is with reference to my application regarding American Express Pay Back Credit Card for which I had submitted my all related documents attested copies and also the original papers shown to Mr. Basu your representative for collecting the documents for onward process. Sir, It is no matter if my card not approved by the concerned corner but I feel I have been harassed unnecessarily on this issue. I procured all relevant documents...
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archana1867
from Hyderabad, Telangana
May 27, 2015
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non delivery of amex credit card

Address: Hyderabad, Andhra Pradesh

I Archana agarwal has applied american express make my trip credit card on 8th april, 2015. as said by the amex team the card will be delivered by 7 working days. i had given a request the card as earliest as possible because i had planned a holiday trip from 27th april. but unfortunately the did not deliver the card . i got a letter saying i was not available when the card was sent on 11th may 2015. i had again given a request for delivering...
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sanket005
from Chennai, Tamil Nadu
May 1, 2015
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fraud charge on my american express gold charge card

Address: Mumbai City, Maharashtra

i am holding american express gold charge card. i got a message stating that 480 Euro has been intiated on my card while i was in india. i immediately called american express stating that i never made such transaction. they told me that my card was blocked and this harge wont reflect in your statement, and they even told me that charge intiated has a validity for 8 days, if that particularly dosen't claim that charge within it days, that...
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Avinash Dadhich
from Pune, Maharashtra
Apr 7, 2015
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Rude behaviour of Mr. Vinnet, Customer Relationship Manager, Gurgaon

Address: Gurgaon, Haryana

I, Avinash dadhich, work as Manager at Deloitte Gurgaon office. My current CTC is 17.02 Lakhs . I was contacted by your person named Vineet and i gave him my all documents and asked him to collect Adhar card and joining letter today. When i gave him these documents today, he did not accept joining letter but demanded detailed break up of salary. I have already give him too much time for documentation and his new demand is not professional....
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shanuji
from Madurai, Tamil Nadu
Mar 7, 2015
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Redeemtion of reward points

Address: Chennai, Tamil Nadu

Dear Sir/Madam, Corporate card No.[protected] 42002 YASAPAAL/DEVRAJ COMPUTERS I HAVE REDEEMED 62500 REWARD POINTS ON 22/12/2014 FOR 25 NOS OF INDIGO TRAVEL VOUCHERS. VOUCHERS SHOULD HAVE 6 MONTHS TIME TO USE. FOLLOWING 7 VOUCHERS HAD EXPIRED IN FEBRUARY 2015 AND I CANT USE THEM. [protected] [protected] [protected] [protected] [protected] [protected] [protected] KINDLY SEND OTHER VALID...
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gauravarora21
Feb 9, 2015
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Card Sold making false committment

I am using American Express Gold Card, this card was offered to me by an executive few months back. No one informed me that this is charge card and not a credit card. When I took this card I specifically asked the executive's that weather this card has EMI facility and he confirmed me that this card do have EMI facility.However I called customer care today as I wanted to make a payment of aprox 70000 and wanted to convert that in EMI, so...
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sunlight123
Dec 4, 2014
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stop processing for gold & amke my trip credit card

Address: Mumbai City, Maharashtra

i want stop processing for gold & make my trip credit as after signing 2 times credit card no feedback is received also i want all documents back as there is chance to use illegally i was given email to Sridhar.S.[protected]@aexp.com so that same thing will send in written that process is stopped but no response regards Surya prakash...
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I
Idris k
from Bengaluru, Karnataka
Nov 7, 2014
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I puchase a apple iphone 5s thruogh creditcard

Address: Bangalore, Karnataka

Dear sir /madam I kindly inform you that i MOHAMMED IDRIES a card holder, American, express card number,[protected]. I purchase a apple iphone 5s cost about Rs 52, 500/- which i use my credit card Rs45, 000/- remaining paid by cash, before i purchased it iphone for clarification of repayment i spoke one of your customer care service executive .Mr Punnet, he assured me made of payment installment without interest & hidden charges...
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Ravishital Patel
from Chennai, Tamil Nadu
Aug 19, 2014
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New issued credit card not working

Address: Vadodara, Gujarat

My credit card No is[protected] and it is issued to me in the month of July2014 and on dated 18.08.2014 i was go at D-Mart but at the time of card scratch there is a message reflect that "call issuer". How can i contact American Express Office. Please resolve my problem. My email address is already with you but i write it again. My email address is [protected]@gmail.com and my contact No is [protected]....
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Vireshbhatt
from Mumbai, Maharashtra
Jul 26, 2014
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Membership bill is demanded before the delv of my cr card

Address: Mumbai City, Maharashtra

I don't know if I should continue my subscription for this gold card, I always wanted an Amex Card since I started working as all my seniors had one. But the response on my various complains to the call centre has been bad. I have always been promised a call back with resolution of my problems, commitments are never fulfilled. I don't understand that 1) after address verification done by the cr. card company how can a courier company...
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ANIL K SETHI
from Delhi, Delhi
Jun 13, 2014
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excess payment

Address: New Delhi, Delhi

Membership NO.XXXX-XXXXXX-73003 OF MR.ANIL K SETHI, This is with reference to my telephonic talk with your authorised person dated 11.05.14, I have already paid the full and final payment Rs.13, 453.00 dt.11.05.14 vide che.no.000052 to you. But regret to write that my statement dated 24.05.14, shows you have added an excess payment Rs.1, 600.29 in my account. i already talked & settle al disputed amounts. so please wave off this amount...
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santudey82
May 27, 2014
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reject the credit card

Address: Kolkata, West Bengal

sir i have applied my AMEX credit card but your responce is very bad i have no expect your bet largest company. your verification department service is very routly. our office client already receive your credit card but my credit card is decline to confirm your call center ..our area is very popular in your city. i compilan your managing director or your supirior. pls do the needful the response immidiate SANTU DEY [protected]...
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tapaskbiswal
from Delhi, Delhi
May 9, 2014
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kindly write off the outstanding amount Rs.2051.43

Address: Kolkata, West Bengal

[protected] To The Manager, Credit Card Division American Express Banking Corp. Cyber City, Tower C, DLF Bldg No 8, Sector – 25, DLF City Ph II, Gurgaon – 122002 Dear Sir / Madam, Ref : Returning of Credit Card – xxxx-xxxxxx-61005. I, Tapas Kumar Biswal received your esteemed Bank’s Credit Card – xxxx-xxxxxx-61005 on 1st week of March’ 2014. At the time of introducing the...
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Girish Kumar Tallam
from Chennai, Tamil Nadu
Feb 12, 2014
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I did not get my credit card

Address: Hyderabad, Andhra Pradesh

Dear Team, I have applied American Express Credit Card and card was approved. I got a message at January 27 2014 from American Express Bank. Below are the message. Message: Your American Express Card has been dispatched & should reach you with in 3 days. Please ensure ID proof recognized by Indian Govt, is presented during card delivery. You can check the shipment status at www.bluedart.com. Waybill #[protected]. But...
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