American Express India Complaints & Reviews

My card was charged over $ 60 for an online purchase that I did not authorize. Amex is taking the side of the merchant (which is an internet SCAM website by the way). simply they had put skype charge which iam not user of skype at all.contact customer care no proper reply they had told to send mail.I had replied but no response.so kindly don't use Amex card....

I was holding an Amex Credit Card in the year 1992 and had reported about the mis use of my card and accordingly the charges were reversed however AMEX is still reporting in CIBIL about the waiver. I got a surprise when an application for my home loan was being processed. Please help me and remove the adverse reporting to CIBIL. I don't have any record with me now to substantiate the fact and I absolutely not aware what waiver AMEX had...

I am salaried person having Rs. 6,00,000+ income p.a. and I have applied for American express card where income requirement is only Rs. 3,00,000 but still without checking any documents they rejected my application. I have card with Citi bank, SBI, HDFC,Axis Bank which all have never rejected my request as per my income and I have good relation with all banks. I have never defaulted in any payments in my life. After rejecting my request...

I just opted for an American Express Gold Credit card. The USP for the card was that if it is used to transact for 250 rs a month for times we get 1000 points. The customer representative kept insisting that this will never change and I will continue to get the points if i make the transactions. Suddenly one month after the i take the card i got an Email stating that effective 1 October 2013 inorder to get 1000 points customers have to make...

Hi,
I am Chandan Saxena. I was holding an Amex card earlier this year till April 2013. I have requested for cancellation of card and it got cancelled.
Now I am not sure if there is any outstanding amount against my card or its waived off.

I have tried to pay the same online earlier but it was not accepted since card was cancelled.

I am intending to pay outstanding (if any), however seeking your...

I started using the AMEX credit card from 2 years back, as the sales person promised lots of rewards and free for first year and Rs.5,000/- from second year onwards. In the first one year, I got only rewards worth Rs.2,000 against the promised rewards of around Rs. 20,000/-. Just to mention,I am using Citi Bank CC for more than 7 years and I get around Rs.10000 worth rewards annually for the same amount of transactions made. Also the AMEX...

Executive from Amex cards reached me on phone and when i denied they said kindly see and this will be life time free card. Basis that i opted to have the card, but in whole one year this card was not widely accepted and only couple of transactions i did and repaid the amount. One fine morning i got SMS alert saying my o/s amount in Amex card No[protected] is 5000 plus and i got shock since i didnt spend any amount.. when enquired i...

I redeemed my 4600 points in third week of June against 2 Big bazaar vouchers. However, I have yet not received them. I have called them up twice, first time they told me that the vouchers have been misplaced by thier Blue Dart Courier. Assured me that I shall get them in 2 weeks. However, as I did not get them, I called them again after 2 weeks. This time they told me that the vouchers are out of stock. When I asked them ( Aparajita who...

We are having american express bank credit card in the name of Ratan Kumar kandoi director of our company since more than 5 years. We are making payments punctually regularly. But since past one year the bank has debited some unauthorized payments to our card and they are sending computer generated letters for payments of the amount which we have not utilized by the credit card. We have given our replies so many times with full details and...

Dear Sir,

I had taken an American Express Kingfisher Credit Card#[protected] in the month of June 2011. I had paid Rs 5000,00 as membership charges for which I got 11,250 King miles.

These king miles are redeemable through Kingfisher's Air Tickets, Air Boutique vouchers & lounge entry passes. But till date I am unable to claim the Air boutique vouchers. KF states that they have discontinued the...

Dear Sir / Madam,

I “Rakesh Jain” we have got the American Express credit card in long back 2006 my Account No- 3924483. We had closed the account in 27.07.2007 and cleared all the due and outstanding which we were suppose to pay. They have shown balance RS. 5905/- in my CIBIL Report. Make Nil the balance amount form the CIBIL Report.

so please look into this matter and take essential steps towards it ..br...

dear sir on dated

Date Dec 25, 2011
Shipping Information:
balaram nayak
Address:
main road
phulbani,
Orissa, 762001
India

Shipping Phone No:[protected]

Billing Information:
balaram nayak
Address:
main road
phulbani,
Orissa, 762001
India

Billing Phone No:[protected]

br...

I had requested AMEX to update their records & send a notification to CIBIL for removing my name from the Defaulter's list.

Please find the attached E-mail correspondence.

The CIBIL records still show my name in the defaulters list due to which my Credit Ratings are not being updated.since Aug 2008.

My AMEX credit Card no. was[protected]...

I hold American Express Credit Card and in Jun 11 they sold me a health insurance policy over the phone. I accepted it based on the terms and conditions explained to me over phone. They failed to mentioned that what they offer is a group health insurance and not an individual policy. This means I need to be a Amex Card holder for my life time if I have to renew the health insurance policy. This vital fact was not mentioned while explaining...

I was sold an American Express Credit Card after persistent pushing by a front-line sales exec from Amex. The card was to be a no-annual fee card. To my surprise, I have been charges a Rs 4000 annual fee on my card. I have disputed this but am not getting arefund and am going to close this card. However, I would like to get this refunded....

First of all American Express Credit cards comes with a big annual fee. when I took American Express credit card I paid INR 5500/ as annual fee. They promised to give me a gift voucher of INR 5000/-. And they told the reward points will never expire and it can be used to fly with Kingfisher and also other gift vouchers like shopper stop etc. However instead of giving me Rs 5K gift voucher they provided me 11000 reward points and to my surprise...

I have been using AMEX card for a few years now and since inception statements have not been sent on a timely basis leading to me paying the dues late however AMEX did reverse all charges on account of late payment

Off late an executive missold an insurance policy (through AMEX card) to me and quoted a lower premium that was charged on my card, I complained to AMEX and requested them to cancel the insurance and informed them...

When I applied for the American Express (Amex) Kingfisher First Platinum credit card in september 2010, I was told that the annual fee for the same was INR 5000. Further, the card offered me valuable reward points which I could redeem for several redemption options which included Kingfisher Air Miles called King Miles. The executive who sold this card to me, told that with several reward point redemption options, the annual fee of INR 5000...

I have had an American Express platiunim card for the last 3 years with an annual charge of Rs. 10,000. There were a number of benefits that the card offfered and that was the reason why i agreed to pay an annual fee. One of the benefits was Gold Tier membership to the King Club for Kingfisher airlines.

At the time of joining i got a document confirming that the King Club membership will be valid till I am a valid Platinum...

I am very disappointed with the callous services from American Express overall.

I signed up for American Express platinum cards in Feb 2010 and paid Rs 5000 for the annual fee, however within few months all my 3 credit cards - primary, secondary and dependent were compromised and fradulent transactions took place. On hearing this i complained to Amex, my cards were cancelled and new cards reissued. so far Amex has not got back...