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Angel Broking Complaints & Reviews

2.7
Updated: Feb 2, 2024
Complaints 1158
Resolved
609
Unresolved
549
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Angel Broking reviews & complaints page 36

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V
VIKAS K L
from Mumbai, Maharashtra
Sep 7, 2019
Resolved
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Address: 459 2nd main 2nd cross, LOKANAYAKA NAGAR HEBBAL MAIN ROAD METAGALLI POST 570016, Mysore, Karnataka, 570016

I told the person who called that i dont want acccount to be opened
Still he has opened
I stopped my self at the last stage of application because i realized it is waste,
Then i recieved a call and the person called and told it is pending and then he told, he will process it,
Yesterday the account has been opened, without my consent

Breach to trust and duty, be ready,

Close the account immediately.

I am going to file complaint on scores sebi within 7 days
'this is to be treated as notice u have 7 days time

My pan azlpv6894k vikas k l user id diyd87183

They are just throughing their account on us

Now they are not closing my account

I wrote several complaints

Some one has to teach lessons
Help me
Thank u

Oct 21, 2019
Complaint marked as Resolved 
Angel Broking customer support has been notified about the posted complaint.
Verified Support
Sep 19, 2019
Angel Broking Customer Care's response
Hi Vikas,
Greetings!
Your account is closed. Also, the account can not be opened without you sharing your personal documents. We request you to be careful on sharing of your details with anyone.
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    R
    rameshgnagare
    from Nashik, Maharashtra
    Sep 18, 2019
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    Address: Nashik 422 008, Nashik, Maharashtra

    From last 4 weeks I am not getting the real time data of speed pro chart. Because of which unable to predict the next trend of concern script. I have tried to contact your concern authority but every time your personnel says that our technical department trying to solve the problem.
    I think the problem is not such serious which is not resolved in 4 weeks. Hope your concern team will solve the problem on top priority.
    Angel Broking customer support has been notified about the posted complaint.
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      R
      RiZ MEDIA
      from Uttiramerur, Tamil Nadu
      Aug 29, 2019
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      Address: 606801

      Hi,
      My client code is r134949. My account is suspended without prior notice. Account is suspended till now...!! I requested him to open my account on provisional basis but they do not did soo... No support was provided regarding trading and all... No training provided to me... No one was picking my calls... Really furstrated with this organisation... I requested to all... Not to join angel broking
      Angel Broking customer support has been notified about the posted complaint.
      Verified Support
      Aug 31, 2019
      Angel Broking Customer Care's response
      Hi,
      The account reactivation is in process, we will be updating you respectively.
      Sep 08, 2019
      Updated by RiZ MEDIA
      Later 10 dads complain not my account activation of my account debit my account all share and money
      Sep 08, 2019
      Updated by RiZ MEDIA
      Complain 10 days later not active my account and reply message
      Sep 10, 2019
      Updated by RiZ MEDIA
      Not active my account
      Sep 17, 2019
      Updated by RiZ MEDIA
      Not active my account and suspended my acco 14500 debit my account
      Sep 17, 2019
      Updated by RiZ MEDIA
      Dear RIZWANULLAH,

      We would like inform you of an important change in the Ageing Debit Square off process, namely, “T+7 Ageing Square off” which will be applicable to Margin Trading Facility (MTF) clients as well.

      Current Process
      Any ledger debit which is outstanding for more than 7 days in cash segment (NSE Cash + BSE Cash), is currently considered for Ageing Liquidation.
      Revised Process
      Any ledger debit which is outstanding for more than 7 days in ALL segments (NSE Cash + BSE Cash + NSE FNO + NSE SX + MCX + NCDEX) will be considered for Ageing Liquidation
      Please note that your account R134949 is in Ageing debit of Rs. 1918.21 as on 16th Sept., 2019. Please pay to avoid Liquidation.
      The Sequence of Square off will be as below:
      For Liquidation, Pool Holding will be considered first followed by stock in Collateral account.
      Square off sequence will be latest settled stocks from Blue Chip to Poor category stocks.

      Example: The client has a ledger balance (across segments) of Rs. 4000. On Monday, he buys a stock worth Rs. 10, 000; the balance amount of Rs. 6, 000 will have to be paid by the client before the T+7 days else it would trigger a square off of an equivalent amount.
      Sep 17, 2019
      Updated by RiZ MEDIA
      Not active my account for 3 month later
      Oct 10, 2019
      Updated by RiZ MEDIA
      3 month later to your reson not messing my account information rus time
      4 month later to reason but angel broking consumer care
      Not information my account suspended
      Oct 10, 2019
      Updated by RiZ MEDIA
      My demat account opening 27 May 2019
      My trading end 07 July 2019
      Kyc from couriered 2 time
      Consumer complaint 29 August 2019
      10 time to 2t working day angel broking consumer reports
      100 days vest my time & my money
      Oct 10, 2019
      Updated by RiZ MEDIA
      Please Opening my account and suspended
      Or
      Close allowed my account
      I am very loss money & my time
      Very bat angel broking consumer care
      Oct 11, 2019
      Updated by RiZ MEDIA
      2t days later he angel broking consumer care
      2t days< 2 month
      Vest my time & money
      100 days before my account suspended
      Not active my account and suspended my account
      I am not working angel broking
      I am very loss money
      No delivery & trading loss
      Only angel broking consumer care the my loss
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        S
        satyaprakashmadnawat
        from Dehra Dun, Uttarakhand
        Aug 26, 2019
        Resolved
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        Resolved

        Address: 32 TEACHERS COLONY JAIPUR HOUSE, 282010

        I have a demat account number [protected] client code navr1016, i dont have any idea to use it, and i am unable to oprate it, so kindly close my account as a confirmation by me on mail, to close my account, the broker who opened my account is forcing me oprate a account, and i have replied him, i dont have any knowledge to oprate it, i never use it also. So i request to closing of my account as a confirmation mail of this mail i send.

        Regards
        Satya prakash madnawat
        [protected]
        [protected]
        Oct 6, 2019
        Complaint marked as Resolved 
        Angel Broking customer support has been notified about the posted complaint.
        Verified Support
        Aug 29, 2019
        Angel Broking Customer Care's response
        Hi Satya Prakash,
        Your account is under closure, you will get updated once done. We request you to cooperate with us.
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          M
          MUKUL BORA
          from Morjim, Goa
          Aug 24, 2019
          Resolved
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          Resolved

          Address: Angel Broking Ltd. Chatterjee International Center, 15th Floor, Room No - A4,A5,A6,A7(Part), 33A Chowringhee Road, Kolkata -700071, Kolkata, West Bengal, 700071

          Branch tag : mfsb, sub broker tag : mukl : sub broker trade name : mukul bora
          Segment : bse_cash registration no : ap[protected]
          Date of registration : 27-may-2019

          Sub : release of pledged shares

          The following shares were pledged by angel broking ltd in first week of june 2019. However thrre were no transactions under sub broker tag mukl trade name mukul bora

          Scrip cd: ine040a01026 :scrip name : hdfc bank eq 2/-quanity 30 nos

          Scrip cd : ine239a01016 :

          Scrip name nestle india ltd quanity 10 nos

          You are hereby requested to remove the pledging of the above shares and transfer the shares my dp account, as i already expressed my intention to discontinue my partnership as sub broker of angel broking ltd

          Trading code : m128672 demat id : [protected]
          Pl confirm immediately.
          Sep 30, 2019
          Complaint marked as Resolved 
          Angel Broking customer support has been notified about the posted complaint.
          Verified Support
          Aug 29, 2019
          Angel Broking Customer Care's response
          Hi Mukul,
          Concerning your email, we want to inform you that your request for transfer of shares is rejected from CDSL due to invalid counter BO Id. We have shared the Rejection mail on your email id registered with us.
          We request you to please check & write back to us in case you have any query.
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            A
            Anilm1
            from Mumbai, Maharashtra
            Jul 24, 2019
            Resolved
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            Address: Mumbai, Mumbai City, Maharashtra, 400066

            Reference customer id a151158. I have repeatedly complained about miscalculations in the contract notes, specifically related to future transactions. After lengthy discussions with mr. Uchit kotak, rohit mishra and one more gentleman from head office, there has been no clarification and worst no revert also to clarify contents of contract notes. After this complaint if there is no revert then we will file complaint with sebi as well as consumer forum and make the matter viral thru social media.
            Aug 27, 2019
            Complaint marked as Resolved 
            Angel Broking customer support has been notified about the posted complaint.
            Verified Support
            Jul 24, 2019
            Angel Broking Customer Care's response
            Hi,
            Our team tried calling you on your registered contact number but it went unanswered. We have also responded to your email, in case you have any query please write back to us on the same email.
            I have been sell DLF at the rate of 159/Rs and set the target of 158/Rs but Automatically executed buy at the rate of nearly 163 Rs and something and in this happening my total mtm loss is above 5000/Rs please solve this problem as soon as possible

            incorrect information in contract notes - Comment #3528842 - Image #0
            Pyramid pathak's reply, Sep 4, 2019
            मैं 159 / रु की दर से DLF बेच रहा हूँ और 158 / रु का लक्ष्य निर्धारित किया है, लेकिन स्वचालित रूप से लगभग 163 रु और कुछ की दर से निष्पादित खरीद और इस में मेरा कुल mtm नुकसान 5000 / रु से ऊपर है, कृपया इस समस्या को हल करें जितनी जल्दी हो सके
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              D
              deepika rani241087
              from Mumbai, Maharashtra
              Jul 23, 2019
              Resolved
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              Resolved

              Angel broking ki services bahut hi dhimi gati se chalti hain isme kuch bhi sunwai nahin hoti agar hame hamara account khul gaya hai to pehle account kholne ke liye toh bahut badi badi baatein kahenge apne services ko lekar lekin baad mein aisa kuch nahin hota hai phone nahi milata h na phone par baat nahi karte hain phone karte rehte hain jabki bande ka paisa market mein laga hua hai upar neeche ho raha hai ho raha hai to usko batana chahiye lekindusri baat others other broking companies mein jaise hum ko share kharide kya bhejte hain to atleast uska message to hamein mil jata hai ki yahan bhi ho gaya ya kuch bhi hai iska status ka pata hi nahi chalta hai delivery mein kara hai convert kara hai agar koi bhi cheez karna hai to uska pata hi nahi chalta hai bad mein bole tu shaam ko aayega apke paas shaam ko pata lagega aur client confused hokr apne paise gawa deta h chor company h ye sirf paisa khana janti h mera aap sb se hath jod kr anurodh h ki inki chikni chupdi bato me na aaye khi or account khulhwale isme na khulwaye nye log to bilkul na aaye.
              Aug 23, 2019
              Complaint marked as Resolved 
              Angel Broking customer support has been notified about the posted complaint.
              Verified Support
              Jul 23, 2019
              Angel Broking Customer Care's response
              Hi Deepika,
              Thank you for being supportive o[censored]s although we understand the discomfort caused to you. Our team will be investigating the concern & updating you at priority if you can write to us at [protected]@angelbroking.com with complete details from your registered email id.
              I can't login into my account using my user ID or email address.Please solve my problem as soon possible so that I can continue using my app

              very lazy executive and services - Comment #3498024 - Image #0
              very lazy executive and services - Comment #3498024 - Image #1
              Dear sir

              I Am Devendra Agnihotri please call me [protected] urgently

              A worker of yours, whose name is Ram Mohan, opens the account incorrectly and withdraws his money by putting in it, who works in Moti Nagar.

              Please give me Response immediately call me please
              Devendra Agnihotri Dev's reply, Aug 5, 2019
              Dear sir

              I Am Devendra Agnihotri please call me 8368324708 urgently

              A worker of yours, whose name is Ram Mohan, opens the account incorrectly and withdraws his money by putting in it, who works in Moti Nagar.

              Please give me Response immediately call me please
              Devendra Agnihotri Dev's reply, Aug 5, 2019
              Dear sir

              I Am Devendra Agnihotri please call me 8368324708 urgently

              A worker of yours, whose name is Ram Mohan, opens the account incorrectly and withdraws his money by putting in it, who works in Moti Nagar.

              Please give me Response immediately call me please
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                I
                Indrajeet Agrawal
                from Delhi, Delhi
                Jul 12, 2019
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                Address: 464, 2nd Floor,, Sector-1, Vaishali, Ghaziabad, Uttar Pradesh, 201010

                Dear all,

                My client id is s242742 (Sanju gupta).

                I caught a fraud by the employee of angel broking mis. Kinjal hariram rajbhar.

                Today, i bought nifty bank 30600 and 30800 call 72 lots each in intraday basis. I requested to her that please convert my position carry forward around at 2.45 p. M. At that time my account balance is around rs. 2.5 lac around. She told me that there is a shortage of fund by 48, 600. I told her please convert my position to as much as possible and for balance position i will transfer the fund immediately. But she did’nt done.

                When i am going to transfer the fund through mobile app 3.04 p. M, saw that in my account no carry forwards position are there.
                I am unable to understand that how it is possible that my already carry forwad position is square off without my permission by kinjal hariram rajbhar. Then a call her again and she told me that all position (Carry forward as well as intraday) automatically square off if loss is 80% of value.

                This is highly misbehavior of your employee with your client. Requesting you to resolve the issue immediately, otherwise i have no option to go with legal.

                Regards,
                Sanju gupta
                Angel Broking customer support has been notified about the posted complaint.
                The angel broking client E78263 is not responding my calls

                I referred my friends to open accounts in angel broking on REFER and EARN, Now I am eligible for 9500 worth of vouchers

                No one is responding

                The service of angel broking is WORST WORST

                THIS IS SECOND TIME I AM FILING A COMPLAINT
                Dear Sir / Madam,

                I have forgot my Client ID and Password for Angel Broking Demat Account

                My Details as follows:
                Name: Tarak Nath Atta
                DOB: 03/11/78
                eMail: [protected]@gmail.com
                Mobile: [protected]
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                  P
                  Paraswebs
                  from Gurgaon, Haryana
                  Jul 8, 2019
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                  Address: Dehradun, Uttarakhand, 248001

                  Hi,

                  I am your 5 year old customer. My client code is : DHRADN1600

                  I have contacted you on facebook, customer care, twitter but havnt got any resolution.

                  I was getting user suspended problem and i am not able to trade.

                  How i can trust you for long term if this kind of service ill get.

                  I still hope someone help me out.

                  Thanks
                  Paras nautiyal
                  Angel Broking customer support has been notified about the posted complaint.
                  Due to server error while login on and after 3 PM i am unable to carry forward position due to this i suffer loss of near about 9000 rs.
                  I was about to get profit but due to error something like OMS i suffer losses.
                  Look into it to urgently.

                  Angel broking is completely responsible for such server issues.
                  They should recover losses
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                    M
                    manojsharma574
                    from Noida, Uttar Pradesh
                    Jul 8, 2019
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                    Hi,
                    I used angel broking service around 2 years ago and their trading guy did my trade without my proper consent and no response from rm & even app goes in hang mode. I lost around 2.5 l and that was a first trade of my life and i lost my all savings because of their trading guy. So after some time i stopped trading & told my rm to close my account. She said that she will procced with closing the same. And they keep on sending me messages on gmail so i called them to close my account my time but they did not and today someone called me & said that you have to pay approx 3500 for closing your account. This is very bad expenence with angel broking. Plz take immediate action, & close my account
                    Angel Broking customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 09, 2019
                    Angel Broking Customer Care's response
                    Hi Manoj,
                    We request you to write to us at [protected]@angelbroking.com so that our team can investigate the issue & update respectively.
                    Jul 09, 2019
                    Updated by manojsharma574
                    mail delivery to [protected]@angelbroking.com are failing.. no such email address
                    Aug 14, 2019
                    Updated by manojsharma574
                    Do we have any update to close my account.
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                      G
                      gagan309u
                      from Chandigarh, Chandigarh
                      Jul 8, 2019
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                      I am a student and I used angel broking service around 3 years ago and their trading guy did my trade without my proper consent and I lost around 12k and that was a second trade of my life and i had a capital of 20k and i lost 12k on my 2nd trade because of their trading guy and for a student this was very sad and anger feeling to lost 12k in a single day So after some time I stopped trading and they keep on sending me messages on gmail so i called them to close my account but they did not and yesterday i called them again mailed them and then one guy said you have to pay 1500 for closing your account.This is a point where i am so angry on this brokerage firm and I am here to complain and i will not pay even though i am a student i will pay in court but not to their brokerage firm.Those who can help me please mail me at : [protected]@gmail.com
                      Angel Broking customer support has been notified about the posted complaint.
                      My name is Nitesh Bisht E78752. I want to tell you that in Angel Broking they are deducting extra in the salary like without intimation of PF which is given by the rule of Supreme Court. And I contact other companies HR they told me that there is no such rule. Mediclam is also deducting and this time they deduct double from the salalry.
                      Angel Broking Customer Care's response, Jul 9, 2019
                      Verified Support
                      Hi Nitesh,
                      Our team will be calling you & understanding the transaction better.
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                        C
                        chanchal kumar Roy
                        from Kolkata, West Bengal
                        Jul 6, 2019
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                        Address: Sect V, Salt Lake Kolkata, Kolkata, West Bengal, kolkata

                        Dear sir/madam,
                        I want to lodge a complaint with you about your office in salt lake sector v, kolkata.
                        One day in december 2018, mr amit singh of angel broking talked to me over phone and came to my house on 04th decemer 2018. He gave a very rosy picture especially about your arq which attracted me as i am a senior citizen and the returns from my investments are squeezing day by day for lowering of interest rate in bank etc. As a test case i told him, for the time being, for investing rs 25, 000.00 in arq and if the return found encouraging i would divert more money by encashing my other assets. He also insisted on very much for opening a demat account for equity trading and i agreed for a equity investment of only rs 5000.00. So he parted with a cheque for rs 30, 000.00, for investing rs 25, 000.00 in arq and start equity trading only with rs 5000.00. He agreed and collected the cheque (Pnb chq no.973941 dt[protected], encashed soon but i was completely in dark as he never gave me any feedback or taken my call. I sent a message (Sms) on 12th december 2018 for talking to me. But there was no response.
                        After a series o[censored]nattended phone calls i could talk to mr avijit banerjee on 8th january 19 who agreed to send mr amit singh for explaining /clarifying the matter to me and also to furnish documents/details of my investment etc (Like folio number, account & demat numbers etc). But nobody came. This way mr banerji was occasionally taking the call and assuring visit of somebody to my house. I got no information or demonstration about my arq or demat account with angel broking. However, in course of my short telephonic discussion i could understand by over hearing the other end conversation that my entire money got invested in equity. I wanted to know what they had done with my money but sri banerjee parried my question and wanted to depute someone to me.
                        Of late when i had to accept whatever they have done and requested mr banerje to provide me with my profit & loss statement for including in my it return for fy 2018-19 he again told of sending someone. I stopped all my work and waited for his man to arrive but again the matter was repeated, no one came.
                        Then i asked him to send me the relevant paper by mail but he did not.
                        I gave him a bit larger message thru whatsapp telling him about escalating the issue to higher level but he remained as stolid as before. I still waited for few days to hear from him but he appeared to be very bold in his action of spending/wasting my money absolutely on his own without consulting me even for once. I have not even informed about my folio no, account no or demat number. Every time he promised to send a man with details but did nothing.
                        I request angel broking to send me all details and clarify whether arq was made or not and if it was not made why my permission was not taken. I am also attaching herewith screen shots of 14 sms and one whats app message given to mr avijit banerjee of angelbroking.
                        I have to include this detail in my it return for this year (Fy 2018-19) and may not be able to wait after 10/12th of july 2019.
                        (I have however searched my mail and got a number rord131 : i don’t know if it is my account no. Or something else)
                        With regards
                        Chanchal kumar roy : ph [protected]
                        Pan : aampr8464r
                        Db-65, new town, kol-700156
                        +2 photos
                        Angel Broking customer support has been notified about the posted complaint.
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                          A
                          Annu Anshul
                          from Bikaner, Rajasthan
                          Jul 1, 2019
                          Resolved
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                          Resolved

                          Address: Khatipura Road Jaipur Cantt, Jaipur, Rajasthan, 302006

                          Dear sir

                          I have angel bring dematha account client code v75348 which was opened last year.
                          Now i have requested to angel broking for reducing mybrokrerage to latest prices they have for all ie 15 and 30 rupees per order. Hut they are still charging me a hefty amount which is illegal.

                          Please expedite

                          Veer singh yadav
                          V75348
                          Mob [protected]
                          Aug 4, 2019
                          Complaint marked as Resolved 
                          Angel Broking customer support has been notified about the posted complaint.
                          Jul 01, 2019
                          Updated by Annu Anshul
                          My account v75348 still incurring heavy trading charges even after repeated requests and the customer care number and client manager is not responding at all.

                          Veer Singh
                          V75348
                          [protected] mob
                          Verified Support
                          Jul 04, 2019
                          Angel Broking Customer Care's response
                          Hi Veer,
                          We have received your mail and our team is working on your query which is regarding change in brokerage.We will update you on the same as soon as possible.
                          I do not want platinum services.first my RM do not inform about the payment if I click submit button.I try to contact after that but after 10 days I cannot receive any message. MY ledger balance is in negative.pls cancel my platinum membership.
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                            H
                            from Hyderabad, Telangana
                            Jun 28, 2019
                            Resolved
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                            Resolved

                            Address: Hyderabad, Telangana, 50089

                            Angel broking facebook twitter youtube linkedin

                            Dear customer,

                            Please find the below details...

                            Subject : shortsell in margin
                            Reference # : [protected]
                            Date created : 25/06/2019 05.21 pm
                            Interaction history:

                            Response (27/06/2019 05.46 pm)
                            This is with reference to your below mentioned mail dated 25/06/2019 05.21 pm

                            Please note apart from tata steel you traded in 1) upl, 2) sun tv network 3) justdial ltd. Where in p/l cumulatively amounted to rs. 35472 including brokerage and other charges for all the trades.

                            That should not be considered while calculating the loss amount for 100 qty short sell-auction of tata steel.

                            We have provided you the detail calculation in our previous reply.
                            Please provide approval on the same so that we can initiate the refund of the same.

                            Thank you for giving us an opportunity to serve you.

                            Customer (27/06/2019 04.24 pm)
                            Hi

                            This here is the problem. On 20th short sell is495.20. It's total 49000 change. But in my ledger sheet it's showing 35472. Why this much difference. I think now you guys understand my problem. Pls clear my problem immediately. Don't postpone for tomorrow again. Already i losted 5 trading sessions because wrong entry's. Pls resolve my problem immediately. And i want to see in my account trading limits

                            Thank you


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                            To view this discussion on the web visit https://groups.google.com/a/angelbroking.com/d/msgid/support/CAD8G4w-9sb6_t0W9JZ...
                            Response (27/06/2019 10.43 am)
                            This is with reference to your below mentioned mail dated 25/06/2019 05.21 pm

                            We would like to inform you that on 20/06/2019, 100 shares of tata steel was short sold @rs. 495.80.

                            My - limit is -11480. They squared off 514 shares of reliance capital

                            While short selling, you received an amount of rs. 100*495.80 = rs. 49580 in your ledger.

                            On 24/06/2019, 100 shares of tata steel got auctioned @ rs. 502.80
                            Hence rs. 502.80*100 = rs. 50280 was the debit amount to be adjusted against your ledger.

                            Therefore loss amount is = rs.[protected] = rs. 700.

                            Brokerage and other charges levied on tata steel trade = rs. 172.57

                            Total loss on tata steel trade = rs. (700+172.57) = rs. 872.57

                            On your approval on the same we will process the refund of the loss amount.

                            Thank you for giving us an opportunity to serve you.

                            Customer (25/06/2019 07.03 pm)
                            I talked with helpdesk numbers. I didn't get responce properly. My client is m127567


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                            Customer (25/06/2019 05.21 pm)

                            — forwarded message —
                            From: madhavi rao
                            Date: tue, 25 jun 2019, 15:57
                            Subject: shortsell in margin
                            To:

                            Hi,

                            I bought tata steel shares 300 @491 ruffly. On 17th june 2019. It's fall. I sold 200 shares and 100 shares converted in to margin. On 19 th i sold tatasteel 489 ruffly. Again these 100 tata steel shares reflected in my holdings on 20th. I thought yesterday my order did not excuted. Again i sold tata steel shares @ 495. Change.
                            My problem started.

                            Points
                            1. If tata steel shares did not reflected in my holdings how can i do short sell.

                            2. Is short sell is there it have to be execute by 3.10. How did angel broking hold tata steel shares

                            3. On 21st my account has 6826. Now i received message i have to clear amt. (Deposit) 43000 change.

                            When relcap is @50. At that time i have to deposit 49000. I deposited 35000. 14000 change i have to deposit more. Ruffly if calculated 22000 i lost after i deposited 35000. Now relcap recovered almost 18 rs.in the sence 18*700= 13000 ruffly.

                            Pls clarify my problem.


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                            We hope we have addressed this query to your satisfaction. Kindly rate us on the quality of response received - click here

                            In case you have found our response inadequate or incomplete, you can click to escalate the issue to our manager - click here

                            Regards

                            Centralized service desk

                            Angel broking limited registered office: g-1, akruti trade centre, road no7, midc marol, andheri (E), mumbai - 400093 tel no:[protected] / 30837700 fax no:[protected] cin no :- u67120mh1996plc101709 sebi regn. No.: inz[protected] bse : cm, f&o, cd | nse : cm, f&o, cd |msei: cd |mcx:f&o | ncdex : f&o member code: bse: 612 | msei: 10500 | nse: 12798 |mcx: 12685 |ncdex: 00220 visit us at :www.angelbroking.com | for investor complaints / queries / feedback email us at [protected]@angelbroking.com or call us on[protected] &[protected] compliance officer : ms. Namita godbole (Email id:[protected]@angelbroking.com, tel:[protected].
                            [ — 001:004503:32425 — ]
                            Yes i m agree
                            Show quoted text
                            Hi

                            What's happening in my account. On 21st june 2019. My trading limits are 6826.

                            Before it's showed me 17000 some change in minus.

                            Now after taking with u angel people it's went in to - 43000 change.

                            Pls resolve guys.
                            Show quoted text
                            Hi

                            Yesterday i received message from angel

                            On thu, 27 jun 2019, 20:49 madhavi rao, wrote:
                            Yes i m agree

                            On thu, 27 jun 2019, 18:59 angel support, wrote:
                            Angel broking facebook twitter youtube linkedin

                            Dear customer,

                            Please find the below details...

                            Subject : shortsell in margin
                            Reference # : [protected]
                            Date created : 25/06/2019 05.21 pm
                            Interaction history:

                            Response (27/06/2019 05.46 pm)
                            This is with reference to your below mentioned mail dated 25/06/2019 05.21 pm

                            Please note apart from tata steel you traded in 1) upl, 2) sun tv network 3) justdial ltd. Where in p/l cumulatively amounted to rs. 35472 including brokerage and other charges for all the trades.

                            That should not be considered while calculating the loss amount for 100 qty short sell-auction of tata steel.

                            We have provided you the detail calculation in our previous reply.
                            Please provide approval on the same so that we can initiate the refund of the same.

                            Thank you for giving us an opportunity to serve you.

                            Customer (27/06/2019 04.24 pm)
                            Hi

                            This here is the problem. On 20th short sell is495.20. It's total 49000 change. But in my ledger sheet it's showing 35472. Why this much difference. I think now you guys understand my problem. Pls clear my problem immediately. Don't postpone for tomorrow again. Already i losted 5 trading sessions because wrong entry's. Pls resolve my problem immediately. And i want to see in my account trading limits

                            Thank you


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                            To unsubscribe from this group and stop receiving emails from it, send an email to support+[protected]@angelbroking.com.
                            To view this discussion on the web visit https://groups.google.com/a/angelbroking.com/d/msgid/support/CAD8G4w-9sb6_t0W9JZ...
                            Response (27/06/2019 10.43 am)
                            This is with reference to your below mentioned mail dated 25/06/2019 05.21 pm

                            We would like to inform you that on 20/06/2019, 100 shares of tata steel was short sold @rs. 495.80.

                            While short selling, you received an amount of rs. 100*495.80 = rs. 49580 in your ledger.

                            On 24/06/2019, 100 shares of tata steel got auctioned @ rs. 502.80
                            Hence rs. 502.80*100 = rs. 50280 was the debit amount to be adjusted against your ledger.

                            Therefore loss amount is = rs.[protected] = rs. 700.

                            Brokerage and other charges levied on tata steel trade = rs. 172.57

                            Total loss on tata steel trade = rs. (700+172.57) = rs. 872.57

                            On your approval on the same we will process the refund of the loss amount.

                            Thank you for giving us an opportunity to serve you.

                            Customer (25/06/2019 07.03 pm)
                            I talked with helpdesk numbers. I didn't get responce properly. My client is m127567


                            You received this message because you are subscribed to the google groups "angel support" group.
                            To unsubscribe from this group and stop receiving emails from it, send an email to support+[protected]@angelbroking.com.
                            To view this discussion on the web visit https://groups.google.com/a/angelbroking.com/d/msgid/support/CAD8G4w89P1%2B2Q5_c...
                            Customer (25/06/2019 05.21 pm)

                            — forwarded message —
                            From: madhavi rao
                            Date: tue, 25 jun 2019, 15:57
                            Subject: shortsell in margin
                            To:

                            Hi,

                            I bought tata steel shares 300 @491 ruffly. On 17th june 2019. It's fall. I sold 200 shares and 100 shares converted in to margin. On 19 th i sold tatasteel 489 ruffly. Again these 100 tata steel shares reflected in my holdings on 20th. I thought yesterday my order did not excuted. Again i sold tata steel shares @ 495. Change.
                            My problem started.

                            Points
                            1. If tata steel shares did not reflected in my holdings how can i do short sell.

                            2. Is short sell is there it have to be execute by 3.10. How did angel broking hold tata steel shares

                            3. On 21st my account has 6826. Now i received message i have to clear amt. (Deposit) 43000 change.

                            When relcap is @50. At that time i have to deposit 49000. I deposited 35000. 14000 change i have to deposit more. Ruffly if calculated 22000 i lost after i deposited 35000. Now relcap recovered almost 18 rs.in the sence 18*700= 13000 ruffly.

                            Pls clarify my problem.


                            You received this message because you are subscribed to the google groups "angel support" group.
                            To unsubscribe from this group and stop receiving emails from it, send an email to support+[protected]@angelbroking.com.
                            To view this discussion on the web visit https://groups.google.com/a/angelbroking.com/d/msgid/support/CAD8G4w8y89Wd18u10d...
                            We hope we have addressed this query to your satisfaction. Kindly rate us on the quality of response received - click here

                            In case you have found our response inadequate or incomplete, you can click to escalate the issue to our manager - click here

                            Regards

                            Centralized service desk

                            Angel broking limited registered office: g-1, akruti trade centre, road no7, midc marol, andheri (E), mumbai - 400093 tel no:[protected] / 30837700 fax no:[protected] cin no :- u67120mh1996plc101709 sebi regn. No.: inz[protected] bse : cm, f&o, cd | nse : cm, f&o, cd |msei: cd |mcx:f&o | ncdex : f&o member code: bse: 612 | msei: 10500 | nse: 12798 |mcx: 12685 |ncdex: 00220 visit us at :www.angelbroking.com | for investor complaints / queries / feedback email us at [protected]@angelbroking.com or call us on[protected] &[protected] compliance officer : ms. Namita godbole (Email id:[protected]@angelbroking.com, tel:[protected].
                            [ — 001:004503:32425 — ]
                            Hi

                            Yesterday i received message from angel

                            [28/06, 10:28] himasrigallery: dear customer m127567, please pay rs.16148 by 5.30 pm today inorder to avoid your shares being sold on 28/06/2019. Click here to pay angbrk.in/sr/6cf4jg. Please ignore, if paid

                            And today i received message this

                            [28/06, 10:29] himasrigallery: dear customer m127567, your shares worth rs.35542 will be sold today.

                            And in my account -11600 is there.

                            How did u guys square off my reliance capital 514 shares. I need explanation on this
                            Show quoted text
                            Aug 1, 2019
                            Complaint marked as Resolved 
                            Angel Broking customer support has been notified about the posted complaint.
                            Jun 28, 2019
                            Updated by [email protected]
                            [28/06, 10:28] himasrigallery: Dear Customer M127567, please pay Rs.16148 by 5.30 pm today inorder to avoid your shares being sold on 28/06/2019. Click here to pay angbrk.in/sr/6CF4jG .Please ignore, if paid
                            [28/06, 10:29] himasrigallery: Dear Customer M127567, your shares worth Rs.35542 will be sold today.

                            This is happening with angel broking.

                            Verified Support
                            Jul 01, 2019
                            Angel Broking Customer Care's response
                            Hi,
                            Greetings!
                            Our team has spoken to you & also asked you to write to us at [protected]@angelbroking.com.
                            Helpful
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                              J
                              jeyarama
                              from Mumbai, Maharashtra
                              Jun 26, 2019
                              Resolved
                              Report
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                              Resolved

                              Address: Chennai, Tamil Nadu, 60048

                              I have enrolled for platinum membership on 20th june 2019 and my rm insisted on and often requested to join the scheme but after that he and one mr shiva contacted me once and thereafter not a single call was recieved i sent an email to [protected]@mcafee.com 5 days back inorder to cancel my request to get refund the amount paid still i didn't got my refund
                              Aug 6, 2019
                              Complaint marked as Resolved 
                              Angel Broking customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 01, 2019
                              Angel Broking Customer Care's response
                              Hi,
                              The Platinum service has been deactivated and the reversal of Rs. 5, 000 /- has been done successfully on and updated in the ledger on 26/06/2019.
                              Be Safe! Happy Trading!🙂
                              ID:- V116243 Angel Broking Customer Executive manipulated me for The Submission for Angel Platinum She asked me to Complete my Accout details i blindly trusted on her and She had submission for Angel Platinum to me And My 5000 Rs Debited. I dont want Angel Platinum Kindly Plz Refund My 5000 Rs. And cancel Angel Platinum.
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                                C
                                cleanmycar. in
                                from Delhi, Delhi
                                Jun 22, 2019
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                I did a big mistake to open an account with angel broking at their sector 18 branch, noida on their false commitment. If anybody thinking investing in share market and want to open a demat account, never trust on angel broking. They have no experience and gives your false commitments. They give you recommendation on shares on their website in your login portal and when they see that particular share is in loss they quickly remove that share from their "recommendation" option in their portal and later it looks like they have never recommended that share to anyone. I've got a loss of 1.24lacs+ by believing these people. They and their managers in local branches are not trust worthy.

                                One of the another biggest drawback is, they don't have app/software for macbook and iphone devices.

                                I found their another business is "commission" from other insurance companies and other funding managers. They usually sell you the insurance policy of another company to get the commission from them and so that they can survive in the market and give you the fake promises that if you buy the policy from them, they will give you good profit shares recommendation. Which never happened.

                                They have shared/sold my contact details with other funding agents/companies and these most of the people are from indore, madha pradesh. I usually get 3-4 calls daily from them for investment on their cheap thoughts. I have already blocked more than 500 number on my phone. But still getting calls from different nos.

                                So thinking to invest in share market, do not think angel broking, at least.
                                Dec 21, 2019
                                Complaint marked as Resolved 
                                Angel Broking customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 19, 2019
                                Angel Broking Customer Care's response
                                Hi Clean My Car,
                                Greetings!
                                We apologies for the discomfort caused to you. We don't want our clients to have a bad experience with us. We request you to DM your registered contact number or Client id to call you & understand the concern better.
                                Oct 16, 2020
                                Updated by cleanmycar. in
                                I did a big mistake to open an account with angel broking at their sector 18 branch, noida on their false commitment. If anybody thinking investing in share market and want to open a demat account, never trust on angel broking. They have no experience and gives your false commitments. They give you recommendation on shares on their website in your login portal and when they see that particular share is in loss they quickly remove that share from their "recommendation" option in their portal and later it looks like they have never recommended that share to anyone. I've got a loss of 1.24lacs+ by believing these people. They and their managers in local branches are not trust worthy.

                                One of the another biggest drawback is, they don't have app/software for macbook and iphone devices.

                                I found their another business is "commission" from other insurance companies and other funding managers. They usually sell you the insurance policy of another company to get the commission from them and so that they can survive in the market and give you the fake promises that if you buy the policy from them, they will give you good profit shares recommendation. Which never happened.

                                They have shared/sold my contact details with other funding agents/companies and these most of the people are from indore, madha pradesh. I usually get 3-4 calls daily from them for investment on their cheap thoughts. I have already blocked more than 500 number on my phone. But still getting calls from different nos.

                                So thinking to invest in share market, do not think angel broking, at least.
                                no reply yet
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                                  D
                                  Dilip Parpiani
                                  from Mumbai, Maharashtra
                                  Jun 16, 2019
                                  Resolved
                                  Report
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                                  Resolved

                                  I have enrolled for platinum membership on 30th March 2019 and my RM insisted on and often requested to join the scheme but after that she and one Mr Uday contacted me once and thereafter not a single call was recieved but a mail was recieved of my stock with to sell and hold.
                                  In the light of the above I request to refund the amount paid.
                                  Thanking you in anticipation
                                  Jul 19, 2019
                                  Complaint marked as Resolved 
                                  Angel Broking customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 17, 2019
                                  Angel Broking Customer Care's response
                                  HI Dilip Parpiani Greetings! Apologies for the discomfort caused to you, request you to DM your contact number or Client id to call you & understand the concern better.
                                  Dear sir, your angle broker Nitin ramdhul from Mumbai . He provided me wrong information to open my account and Rs 699 after now new new processeior tell diffrent people . Now I am not satisfy with angle dealer . Please refund my 699 Rs money . This is fletch money on the basics of Dmate account
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                                    K
                                    ksuresh9393
                                    Jun 11, 2019
                                    Report
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                                    I am go with your intraday recommendation mcx.

                                    Iam buying mcx on avg price of 824.71
                                    If I am loss is 50%- 5731.99
                                    60% - 6606.99
                                    80%- 7356.99 will be loss.
                                    If 💯% loss Total deposit will be loss.

                                    So please solve my problem
                                    Clear wrong deduction's and amount add to my dashboard.

                                    I am go with your intraday recommendation mcx.

                                    Iam buying mcx on avg price of 824.71
                                    If I am loss is 50%- 5731.99
                                    60% - 6606.99
                                    80%- 7356.99 will be loss.
                                    If 💯% loss Total deposit will be loss.

                                    So please solve my problem
                                    Clear wrong deduction's and amount add to my dashboard.

                                    Please find the all attachments
                                    For proof.

                                    Please find the all attachments
                                    For proof.
                                    +8 photos
                                    Angel Broking customer support has been notified about the posted complaint.
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                                    1 other people found this review helpful
                                    1 found this helpful
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                                      V
                                      Venkat Koli
                                      from Delhi, Delhi
                                      Jun 6, 2019
                                      Resolved
                                      Report
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                                      Resolved

                                      Address: Sarvodaya Nagar, Thane, Maharashtra, 421505

                                      Had opened online demat account last month and at the time of account opening none of your coordinators told me that I have to courier POA to Hyderabad office once I start doing transaction. Now I am getting reminders to courier POA else my demat account wud b deactivated which is not acceptable n it's totally unprofessional.
                                      Please look into it and help
                                      My code DIYD42747
                                      Name : Venkatesh Hanmanthu
                                      Mobile : [protected]
                                      Email id : [protected]@yahoo.co.in
                                      Jul 13, 2019
                                      Complaint marked as Resolved 
                                      Angel Broking customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 10, 2019
                                      Angel Broking Customer Care's response
                                      Hi Venkat Koli,
                                      Our team was trying to connect to you but your number was not reachable. We request you to call us on[protected] or write to us at [protected]@angelbroking.com.
                                      Today i order place in angel app at limit order in BATAINDIA limit is 1425.25 at 12:58 P.M. So my order execute in market price, and today's high is 1424.95...

                                      power of attorney document - Comment #3456289 - Image #0
                                      power of attorney document - Comment #3456289 - Image #1
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                                        R
                                        Rahulbos
                                        from New Delhi, Delhi
                                        May 31, 2019
                                        Resolved
                                        Report
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                                        Resolved

                                        I have tried to open my d-mat account online in angel broking web-site. Money of rs 699 /- got transferred and unfortunately account was not created due to "non-response of adhar-mobile linking issue". The adhaar site is temporarily having issues and mobile no can't be updated as per govt. Regulations. I even lodged and sent mail to [protected]@angelbroking.com. Everytime i call, they say.. Its with mumbai team/bangalore team... We have escalated... You will get the money today... Its been 3 weeks since amount got transferred to my pan... Untill now they were not able to refund my money and every day they say some odd stories.. Poor customer service and fradulent brokers.. Plz help...
                                        Jul 5, 2019
                                        Complaint marked as Resolved 
                                        Angel Broking customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 01, 2019
                                        Angel Broking Customer Care's response
                                        Hi Rahul,
                                        Good Morning! Apologies for the discomfort caused to you
                                        We request you to write to at [protected]@angelbroking.com with your complete details. This will help our team to call you & understand the concern better.
                                        Nobody giving genuine reply to reactivate my account v23704 in angel broking ltd. My account is deactivated without any notice or information. I have to sell my shares of account.
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