Angel Broking — Wrong penalty charged

Dear Team

Pls go through attached details for penalty charged by angel broking which is not acceptable. I had done the trade with option stock as per required margin and same has been not square off on the expiry date. It was new for me i am not trained and dont have this knowledge. Even i have raised order on expiry date but same was not executed by angel then where is my mistake.if there is a rules for option, fut stock then customer service or my account support executive should call me. From the date of account opened to till today not received any service from account support executive.and if required trained customer pls make rules and get certificate at the time of. account opening

Reverse all charged penalty to my angel account immediately without delay.