Apps You Need Complaints & Reviews

Address: 711101

My iphone 5s is not solved ...I watting 42 days but problem is not compled solved please as soon as solved this problem l...my phone number is [protected] / [protected] and complaint number (D [protected])...and my phone is already pick up apps you need employers...apps you neef employees told me my phone is rejected but why my iphone 5s why rejected all apps you need ...first time we told me your phone is cant not repaire aur money was refunded but 10days after we told your phone is rejected ...I said why my phone rejected. Please as soon as solved this problem

Mar 2, 2017

Complaint marked as Resolved

Apps You Need customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2017

Apps You Need Customer Care's response Dear Claimant,

Greetings

Your given contact no. answered that not reachable many times kindly share your live contact no.

Thanks & Regards
AppsYouNeed

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Address: New Delhi, Delhi, 110032

Website: appsyouneed.in

Respected Sir/Ma'am,
my name is Abhishek juneja.
i would like to complain about APPS YOU NEED insurance company located in NOIDA . i purchased my phone from Laxmi nagar on 29-feb-2016, that was APPLE 6S cost of around 60, 000/-RS.
additionally i have also taken insurance from APPS YOU NEED and they have promised me so many things about their service n all.
but now in the month of August 1st week i have given my phone for insurance ( i.e. screen got damage) reason behind i met with an accident in that month after giving my phone to them they are not replying to my mail and they don't have any specific complain email address for any senior management to complain against the concern department nor they having any concern number for it .
its been more than one month they are sure what to do with the phone only mentioned in the claim status that ( date of delivery will be updated soon
)
this is really wrong being a consumer i and must be some other consumer's are also facing the same problem.
so i would like to request you to please look into this matter
and help me with the same.
Thanking you,
Regards
Abhishek Juneja
[protected]

Mar 2, 2017

Complaint marked as Resolved

Apps You Need customer support has been notified about the posted complaint.

Sep 04, 2016

Updated by hunnyabhi Complaint no- D[protected]

Verified Support

Jan 30, 2017

Apps You Need Customer Care's response Dear Claimant,

Your handset was delivered to you at your registered address after it was swapped from authorised service center.

Thanks & Regards
AppsYouNeed

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Address: Kolkata, West Bengal, 700008

Mera phone 2months de padda he..apps yu need me..phn koi uthaata nahin...phone mereko avi tak nahin mila..pls rtrn my phone..me khud srvce cntr me deke thk karwa dunga...pls.cstmr care me phn karo ring hokke paisa kat jata he...par koi uthata nahin..retailer me jaao bolte hrin ho jayega...bahut baar geya avi tak kuch v nahin hua he..pls pls slve my prob.

Mar 2, 2017

Complaint marked as Resolved

Apps You Need customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2017

Apps You Need Customer Care's response Dear Sir,

Kindly share your handset IMEI no. or Complaint no. which is called CIN no. for process further.

Thanks & Regards
AppsYouNeed

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L

Legal AUN

from New Delhi, Delhi

Oct 22, 2016

Dear Claimant,

Greetings !!!

Request you to please provide CIN for action against.

Regards
Team Apps You need

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Address: New Delhi, Delhi, 110008

Website: www.appsyouneed.in

I claimed for my samsung galaxy s7 edge display break on 22 of july 2016 and my phone was picked up on 30 of june 2016 I got a message of approval on 17 of july 2016 and they say that you will recieve your phone within 21 to 15 days of approval and I got a message on 16th of august that my phone is now repaired and will be delivered this week and a day after that I get a message saying that my phone has been sent to authorised service center and will be delivered by next week. I am very much unsatisfied with their service and when I call at their socalled customer care I get same reply saying we can not help you here please check our website. So I am willing to file a case against apps you need if anybody else want the same please comment down.

Mar 3, 2017

Complaint marked as Resolved

Apps You Need customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2017

Apps You Need Customer Care's response Dear Sir,

Kindly share your handset IMEI no. or Complaint no. which is called CIN no. for process further.

Thanks & Regards
AppsYouNeed

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L

Legal AUN

from New Delhi, Delhi

Oct 22, 2016

Dear Claimant,

Greetings !!!

Request you to please provide CIN or IMEI for further action on your case.

Regards
Team Apps you need.

Reply

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Address: Kota, Rajasthan, 324005

Website: www.appsyouneed.com

I had claim complain that my phone is damage due to rain, and i had made insurance of my phone for a year, regarding this complain they didn't take any action, and they refuse to sumbit my complain due to unwanted reasons... They said you have to claim your complaint between 48 hours after the accident.. I had claim my complain after 24 hours but they didn't do anything... After some days when i ask for my complin then they refused and say they don't know anything

Mar 7, 2017

Complaint marked as Resolved

Apps You Need customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2017

Apps You Need Customer Care's response Dear Sir,

Kindly share your handset IMEI no. or Complaint no. which is called CIN no. for process further.

Thanks & Regards
AppsYouNeed

Verified Support

Mar 07, 2017

Apps You Need Customer Care's response Dear Sir,

Kindly share your handset IMEI no. or Complaint no. which is called CIN no. for process further.

Thanks & Regards
AppsYouNeed

Apr 30, 2021

Updated by Kunal Rd imei no
IMEI1 : [protected]
IMEI2 : [protected]

;

View replies

L

Legal AUN

from New Delhi, Delhi

Oct 22, 2016

Dear Customer,

Greetings !!!

please share your contact details from which you had called customer care.

Regards
Team Apps You Need

Reply

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Address: Gautam Buddh Nagar, Uttar Pradesh

Website: www.appsyouneed.com

Its been 2 months you took the phone but there is no progress in the case.
You show a worse image to the customers.
This is the worst thing a customer can expect from anyone.
Take the phone and run away.
Is this what your company has been started to cheat people, to fool them.
Is this what your employees being paid off to not to render services.
I call more than 20 times a day to the customer care. Bit it is of no use.

You have taken the phone
You have taken the documents.
Now what do you want?
Everytime you say it is in process.
I think i need to go to the court and sue your company for it.
You people must have collected plenty of money doing so.
When you will have to pay a huge sum for it, then you will learn a lesson.

Insurance reference number: irn345692

Mar 3, 2017

Complaint marked as Resolved

Apps You Need customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2017

Apps You Need Customer Care's response Dear Claimant,

We are tried to call you on your registered no. [protected], however when we call on this no. somebody else pick that and told us that you are out of country kindly get in touch or share your contact details for the closure of your concern.

Thanks and Warm Regards
AppsYouNeed

Verified Support

Mar 30, 2017

Apps You Need Customer Care's response Dear Claimant,

Your claim NEFT was done in your accounts on 14th of Sep 2016,
Details as below

INR - 32250
STATE BANK OF INDIA
Account no. - [protected]
IFSC code - SBIN0001517
NEFT no. - N[protected]

Thanks for using AppsYouNeed Services
Regards
Mukul Verma

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Address: Kanpur, Uttar Pradesh, 209401

Website: www.appsyouneed.in

Maine apna phone apps you need compney se insurance karaya tha jab mera phone damage hua tha to maine apna phone compney ko tik karne ke liye diya compney ne mujhe 45 days me mera phone mujhe wapas kiya to pura damage kar diya aur repairing charge bhi le liya ab jab mai pichle 1 month se compilation kar raha hu to mujhe jwab milta h ki ham kuch nahi kr sakte hain totel fraud kiya h mere sath please meri help kariye

Feb 23, 2017

Complaint marked as Resolved

Apps You Need customer support has been notified about the posted complaint.

Jul 22, 2016

Updated by mayank varma Maine apna phone apps you need compny se insurance karaya tha jab mere phone me kharabi ayi to mai claim kiya compney mera phone le gayi 2 month baad mera phone wapas kiya tik na karke aur jyada khrab kar ke de diya aur mera orignal bill bhi nahi wapas kar rahe hain pichle 1 mahine se compilation kar raha hu koi jwab nahi deta bas itna bolte h ab ham kuch nahi kar skte fraud kiya h mere sath

Verified Support

Jan 23, 2017

Apps You Need Customer Care's response Dear Claimant,
Greetings from AppsYouNeed

Kindly share your Complaint no. or IMEI no. of handset then we will help you.

Thanks & Regards
AppsYouNeed

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M

mayank varma

from Gurgaon, Haryana

Jul 23, 2016

Sab frod karne me lage hain mere sath he nahi sab ke sath yahi krte hain aur bhi baut log hain phone tik karne ko le jate hain fir bill bhi wapas nahi karte aur phone khrab kar ke de dete hain aur har baar 500 rupay mangte hain kafi customer ke sath yahi kiya gaya hai ap please is compney ke kilaf action lijiye

Reply

M

mayank varma

from Gurgaon, Haryana

Jul 24, 2016

Kab tak bewkoof banayege aap koi to help karo

Reply

A

Arindam patra

from Kolkata, West Bengal

Sep 3, 2016

Ekdm faltu he apps you need...

Reply

L

Legal AUN

from New Delhi, Delhi

Oct 22, 2016

Dear Claimant,

Greeting !!!

Please provide CIN or IMEI for further course of action.

Regards
Team Apps You Need

Reply

S

Satyajit Jena

from Durgapur, West Bengal

Aug 3, 2017

If you want to get back your phone file consumer case against them

Reply

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Address: Gautam Buddh Nagar, Uttar Pradesh, 342001

Website: www.appsyouneed.in

Dear sir,
I'm working with state bank of india, i insured my iphone 6s with appsyouneed insurance company on 29th june 16 my phone stolen in delhi by two bikers i claim as per their theft policy and they rejected my claim on invalid reason. Further details are
Insurance reference number: irn245975
Imei/ serial no.: [protected]
Total amount paid: rs.2999
Inclusions: theft insurance

As per insurance company massage.. They dropped my case cin no. T[protected] because at the time of theft phone was not in my custody as per their nia policy.
http://appsyouneed.In/download/nia_terms&conditions2. Pdf
I also read their nia policy, in this policy not mention that phone is in owner's custody at the time of theft. I also read twice and that point is invalid and such a ridiculous also, so give me a valid reason of rejection. I also provide my all documents (Fir copy, sim disconnection letter etc) as per their requirement and now company said that my case is dropped.

Please do needful in my matter

With regards,
Shweta tak

Jul 20, 2016

Complaint marked as Resolved

I want my insurance claim amount from company and don't make a fool to consumers on such a ridiculous reason saying on behalf of their policy.

Apps You Need customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2017

Apps You Need Customer Care's response Dear Claimant,

According to the policy of New India Insurance Policy at the time of incident device should be with the beneficiary or with Parents, Spouse & childrens above 12 years. As you mentioned in description at the time of incident device was not with the beneficiary, it was with the brother of beneficiary hence the case repudiated by New India Insurance.

Thanks & Regards
AppsYouNeed

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A

axay

Aug 26, 2016

My mobile has been theft and the complain is not registering after a while; registering period will over plz help me my mobile no. [protected] and the insurance company apps you need not registering my complaint
As soon as possible plz help i have registered FIR after that the customer care is not registering my complaint

Rejected my insurance claim on invalid reason - Comment #2532289 - Image #0

Rejected my insurance claim on invalid reason - Comment #2532289 - Image #1

Rejected my insurance claim on invalid reason - Comment #2532289 - Image #2

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Address: New Delhi, Delhi, 110018

Hello, this is pritpal singh, i have taken insurance from apps you need when i bought my new phone, 2 months before my phone screen damage in an accident and i registered my complaint to apps you need "d[protected]" i called on 30th may to guy who collected the phone from me and that time he told me that they will handed over the phone after repairing on 11th june but i didn't get my phone on that date so i called him again and he said that he is not working with apps you need now and he gave me mr. Anuj mobile number so i called him but he didn't pickup my phone then i sent mail to them for a status and then i got reply that i have not submitted the complete documents (Whatever document they requested at the time of pickup i already gave that time), after sometime they approved this case and they repaired the phone and came to me on 27th june but when i checked my phone that was not working properly, it seems that they have get that repaired from local shop not from panasonic service center and then i called mr. Anuj @ [protected] and said the same story and he said return the phone we will send it for rechecking and after that im chasing on daily basis for my handset and after so many mails i got reply that i will get my phone after repairing on 18th july (Monday) but still i have not got my phone, so today i complaint again in apps you need site and i just got a massage that my case is dropped because signature of my in claim forms not matched with signature mentioned is previous claims. How this could be possible, they have already repaired my phone and i returned them as that was not working properly and after that on 7th july i got mail again that my case is approved but today they have changed their statement. Pls help me on this matter thanks.

Mar 11, 2017

Complaint marked as Resolved

Apps You Need customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2017

Apps You Need Customer Care's response Dear Claimant,

Your case had been repudiated from New India Insurance Company due to your second claim signature was mismatch with previous claim which is not considered.
Please Find Attachments

Thanks & Regards
AppsYouNeed

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Address: 209401

Website: www.appsyouneed.in

Maine apps you need compney se insurense liya tha apne phone ka jab mera phone damage hua to compney ne mera phone liya 1 month ke liya aur jab wapas kiya to use puri tarah se khrab kar ke de diya aur mera orignal bill bhi wapas nahi kar rahe hai aur mai ab jab compney ke coustmer care ko call karta hu to wo jwab dete h ki ham kuch nahi kar skte pichle 2 month se mujhe pareshan kar ke rakha h please meri help kariye

Feb 23, 2017

Complaint marked as Resolved

Apps You Need customer support has been notified about the posted complaint.

Verified Support

Jan 23, 2017

Apps You Need Customer Care's response Dear Claimant,
Greetings from AppsYouNeed

Kindly share your Complaint no. or IMEI no. of handset then we will help you.

Thanks & Regards
AppsYouNeed

View replies

M

mayank varma

from Gurgaon, Haryana

Jul 19, 2016

compney wale sirf frod karte hain agar phone tik nahi kar pate to kyu lete h . mujhe lagta h mere phone ke parts change kar diye h tabi mera orignal bill wapas nahi kar rahe hain kahi nai servise center me na cheak na kara loo

Reply

M

mayank varma

from Gurgaon, Haryana

Jul 19, 2016

complation padne se kuch nahi hota sirf pad he to rahe h help kyu nahi kar rahe achha phone khrab kar ke de diya ab khrab phone ka mai kya karu mujhe mera phone sahi ho kar chaiye 2 month se jyda ho gaya h agar help karni hoti to ab tak kar chuke hote

Reply

M

mayank varma

from Gurgaon, Haryana

Jul 20, 2016

Abi bhi koi help nahi ki ja rahi bas kal phone aya mujhse prblom puchi maine btai uske baad jwab mila aap 10 minet wait kariye ham apke pas dobara call kar rahe tab se bewkoof bane baite h 2 machine se yahi kar rahe hain mere sath. koi help nahi bas mere sath frod kiya h agar phone tik nahi kar pate to insurance kyu krte h frod compney khol rakhi h puri

Reply

M

mayank varma

from Gurgaon, Haryana

Jul 21, 2016

Abi bhi sirf bewkoof bana rahe h agar coustmer care ko call karo to wo bolte ham much nahi kar skte aur agar online compilation kare to koi reply nahi karte frod kiya ja raha h mere sath

Reply

M

mayank varma

from Gurgaon, Haryana

Jul 24, 2016

Itne din ho gaye abi tak kisi ne koi help nahi ki bas bewkoof bana rahe h

Reply

S

Sreasi

from Bali Chak, West Bengal

Dec 28, 2016

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ConsumerComplaints.in › Apps You Need › Apps You Need — Claim money not recieved
Apps You Need — Claim money not recieved

1 Review
Sr Sreasi on Dec 23, 2016
Mark as Resolved

I have claim insurance money for my lost phone 4 months prior. I have submitted all the required documents to the company and the claim was approved within 15 days but still I am waiting for the claim money. Firstly they were saying that the amount will be credited within 60 to 90 days but now more than 120 days have passed but still not recieved any response from them.
Have written many mails to them but they have stop responding the mail.
SHASHANKA
[protected]

Complaint Status
[Dec 23, 2016] Apps You Need customer support has been notified about the posted complaint.
Apps You Need Customer Care's response, Dec 24, 2016
Dear Claimant,

Thanks for being a part of Apps You Need.

Please provide all details with CIN number so that we can help you.

Regards,
Apps you Need
Updated by Sreasi, Dec 27, 2016
Dear Team of APS YOU NEED

PLEASE TELL ME WHAT TYPE OF DETAILS IS STILL PENDING
I[censored] CAN CHECK IT WITH THE CIN NO PLEASE DO THAT
CIN NO T[protected]
Waiting for your reply.
Updated by Sreasi, Dec 28, 2016
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I have claim insurance money for my lost phone 4 months prior. I have submitted all the required documents to the company and the claim was approved within 15 days but still I am waiting for the claim money. Firstly they were saying that the amount will be credited within 60 to 90 days but now more than 120 days have passed but still not recieved any response from them.
Have written many mails to them but they have stop responding that.

Reply

Apps You Need Customer Care's response, Mar 25, 2017

Verified Support

Dear Claimant,

Glad to inform you that your claim cheque dispatched at your given address by First Flight Courier Services which consignment no. is R991Q0880618.

Thanks & Regards
AppsYouNeed

M

mykkjain

from Sagar, Madhya Pradesh

Jul 20, 2017

+2

bhai mene to company par case kar diya consumer forum me tm bhi kr do mere cellphone ko gye hue 8months ho gye hai

Reply

Satyajit Jena's reply, Jul 26, 2017

Kya status hai case ka ab?
Court notice pa ke eoh log apko contact kie ki nahi
Please mujhe ap Sab details bhej dijiye
Case kiske naam pe karna hai
I will be obliged to you
My mail id [email protected]

N

nikunj bane

from Mumbai, Maharashtra

Sep 13, 2017

bhai case kese krna he mujhe bhi procedure btao please email id : [protected]@gmail.com

Reply

P

Pritesh Poojary

from Mumbai, Maharashtra

Oct 27, 2017

guys chalo aur dekte hai jaha hai inka address koi kuch nai kar rahehai . lets conatct each other nd make one decision my number is [protected].

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Address: Palwal, Haryana, 121102

Website: www.appsyouneed.in

Sir,
my mobile is not working properly mobile charging, speaker, screen is not working well . i had complaint on 27 may 2016. they tall me we can not do any thing for you. there is no reply of my quay they tall me sir your mobile is in authorized service center. then my mobile will come that is not charged so i can't chack that mobile. then second time they take my mobile & said me wait for few days then they give me my mobile at 12 july 2016 & today this mobile is not working

Nov 27, 2016

Complaint marked as Resolved

Apps You Need customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2016

Apps You Need Customer Care's response Dear Claimant please provide your Claim details, like CIN or IMEI.

Regards
Arif Khan

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A

ajay dagar 1998

from Shimla, Himachal Pradesh

Jul 15, 2016

Sir,
my mobile is not working properly mobile charging, speaker, screen is not working well . i had complaint on 27 may 2016. they tall me we can not do any thing for you. there is no reply of my quay they tall me sir your mobile is in authorized service center. then my mobile will come that is not charged so i can't chack that mobile. then second time they take my mobile & said me wait for few days then they give me my mobile at 12 july 2016 & today this mobile is not working

Reply

Apps You Need Customer Care's response, Jan 30, 2017

Verified Support

Dear Claimant,

Please provide your Claim details, like CIN or IMEI.

Regards
AppsYouNeed

M

mayank varma

from Gurgaon, Haryana

Jul 22, 2016

Bahut he frod compny h mere sath bhi frod kiya phone bhi khrab kar ke de diya aur orignal bill bhi wapas nahi kar rahe hain

Reply

L

Legal AUN

from New Delhi, Delhi

Oct 22, 2016

Dear Ajay,

Greetings !!!

Please provide CIN or IMEI for further course of action.

Regards
Apps You Need

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Address: Jind, Haryana, 126102

My apple iphone 6s plus mobile display was broken so i claim through appsuneed
My complain id is d[protected]
Still its not approved
I want to file a case against them.
They are not given me any positive replies for my insurance claim process.
When ever i call them they only use to say is your documents approval are pending.
Before this process they told me it will take 5 working days to approval but now its about 2 weeks
Details.
Date of claim - 19 june 2016
Complain id - d[protected]

Nov 27, 2016

Complaint marked as Resolved

Apps You Need customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2016

Apps You Need Customer Care's response Dear Claimant, you claim is settled.

Regards
Team Apps You Need

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201309

Website: www.appsyouneed.in/track.html

2 unknown person theft my goods (Mobile, laptop, cash, jewellery) from house before 1 month and i have file the fir against them. I have also handover all document as per insurance company to get the claim of my mobile phone name samsung s7 edge but now, the company is not giving response and not ready to approve my document to process the claim. They are giving me excuses that i have not write much information in fir that's why document is incomplete. Kindly look in to my case and help the get the claim money.

+1 photos

Mar 2, 2017

Complaint marked as Resolved

Apps You Need customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2017

Apps You Need Customer Care's response Dear Claimant,

As per our conversation the claim was settled and you had received the cheque.

Thanks for using AppsYouNeed Services

Warm Regards
AppsYouNeed

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Address: Gautam Buddh Nagar, Uttar Pradesh, 208002

Website: www.appsyouneed.in

My lenovo a7000a mobile display was broken so i claim it trough apps you need (The new india assurance company limited).
My complain id is d[protected].
Still its not approved my documents.
I want to file a case against them.
They are not given me any positive replies for my insurance claim process.
When ever i call them they only use to say is your documents approval are pending.
Before this process they told me it will take 5 working days to approval but now its about 20 days.
Details.
Date of claim - 25 april 2016
Complain id - d[protected]

Mar 2, 2017

Complaint marked as Resolved

Verified Support

Jan 30, 2017

Apps You Need Customer Care's response Dear Claimant,

As per our conversation the claim was settled and you had received the cheque.

Thanks for using AppsYouNeed Services

Warm Regards
AppsYouNeed

Apps You Need Complaints & Reviews

File a complaint to Apps You Need

Apps You Need reviews & complaints page 23

My iphone 5s problem is not solved

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Not repairing my phone taking so much of time and not replying too also

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Insrurance process slow

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NO Updates

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Phone get damaged due to rain

Post your Comment

No progress in the claim process

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Mera phone khrab kar ke de diya aur ab orignal bill bhi wapaa nahi kar rahe totel fraud kiya h mere sath

Post your Comment

Rejected my insurance claim on invalid reason

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Not getting my phone after repairing

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Insurance

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My mobile is not working

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Late of approval

Post your Comment

Theft samsung s7 edge approval pending above one month

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Unable to claim my insurance since 20 days.

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Apps You Need Complaints & Reviews

File a complaint to Apps You Need

Apps You Need reviews & complaints page 23

My iphone 5s problem is not solved

Post your Comment

Not repairing my phone taking so much of time and not replying too also

Post your Comment

Insrurance process slow

Post your Comment

NO Updates

Post your Comment

Phone get damaged due to rain

Post your Comment

No progress in the claim process

Post your Comment

Mera phone khrab kar ke de diya aur ab orignal bill bhi wapaa nahi kar rahe totel fraud kiya h mere sath

Post your Comment

Rejected my insurance claim on invalid reason

Post your Comment

Not getting my phone after repairing

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Insurance

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My mobile is not working

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Late of approval

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Theft samsung s7 edge approval pending above one month

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Unable to claim my insurance since 20 days.

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