| Address: Amritsar, Punjab |
I had ordered 1 power bank of 10000mAh of Sony Brand-black colour, vide order no. AB3624784, on 18.06.2015.
The delivery was made to me on 23.06.2015 . When I opened the packet, the brand was SAMSUNG (white colour) and not SONY. Further, the battery capacity was also 9000mAh and not 10000mAh.
However, I compromised on this change in capacity and change in the brand sent by you, but when I used it, there was no charge in it. After charging the same, the power bank was used by me on my cell phone. The power bank got off within 5-7 minutes after gradually losing its charge, and it did not charge my cell phone. I again charged the power bank the next day, but same thing happened.
As such, I want refund of my money or send a fresh piece, duly checked, with proper specifications as ordered.
Rahul Suri,
c/o Vidya Dhar Tandan & Sons, c/o ACC Cement Godown
Opposite- Alpha One Mall, G.T. Road, Near Freedom Factory.
Ph. [protected]
Complaint marked as Resolved
Ask Me Bazaar customer support has been notified about the posted complaint.
Verified Support
Jun 29, 2015
Ask Me Bazaar Customer Care's response Dear Customer,
We have forwarded your query to concerned department and we will get in touch with you within next 48 hours with an update on the status.
Regards,
Team AskmeBazaar
Already, you have befooled me by asking for payment again for the item for which I had already made the payment thru Net Banking at the time of placing the Order. Now, I have neither received my money back nor did I receive the product.
If I am not getting my money back into my account within 48 hours, I will not hesitate initiate criminal proceedings against you for cheating me and I will be free to publish this in all the media to caution other prospective buyers from you.
Do not think that you can continue to cheat customers like this. I will do everything to see that you people are given ample punishment for cheating the customer like this. I am also lodging a criminal complaint against you in the cyber cell for cheating and attempting to cheat further by asking for my Debit Card Details thru phone.