| Address: 560016 |
| Website: www.askmebazaar.com |
Dear sir,
I had ordered for an eureka forbes aquasure shakti 15 l water purifier on 17th march 2016, with askmee bazaar, the same was delivered on 21st march 2016 @ 3pm.
When we opened the box it was it was shock for us, we had ordered an new water purifier, but askmee bazaar has dispatched an old used water purifer which was so dirty in its filter. When i reported the same to askmee bazaar they are tying to escape from the situation by saying (You send us back the purifier, we will refund the amount). I told them to replace the same with a new water purifier same brand they are not accepting it and saying the same thing to send it back to us.
It is been report to their ceo also but he is also talking in a careless attitude by saying they will refund the money. They dont even corresponding through email, just they are sending sms stating that i should courier the product and claim the refund in 10 days.
This company is cheating in the name of online shopping, they collect the prepayment for all orders and playing with the emotions of customers.
I have been reaching to all their customer care centers, supervisors, marketing team, and finally reached there ceo. But not one is bother to accept their mistake.
1. It was horrifying when i saw the product.
2. In followup i have wasted my time, energy & money on phone calls atleast i have spent rs.250 (As all there contact no's are std no's)
Request your intervention in collecting the replacement of a same product in new condition.
Also i request you to teach a lesson this fraud company (Askmee bazaar) as they are playing with all customers in india.
Thanks
Rajath pawar
Complaint marked as Resolved
Ask Me Bazaar customer support has been notified about the posted complaint.
Verified Support
Mar 26, 2016
Ask Me Bazaar Customer Care's response Hi,
Please raise a ticket using this link: http://support.askmebazaar.com and mention all the required details so that we can get the better insight of your query and assist you accordingly.
Regards,
Raj
Team AskmeBazaar