Sir, I have ordered an english-hindi dictionary in online of 'askmebazaar' website vide Order id DGA5517725 and Rs.168/- was paid through my citi bank credit card. Message from Citibank for debiting the same was received. But, payment confirmation from askmebazaar was not received and the proposal of delivery of the book is not known.
They not provided the toll free number or e mail id. When the telephone number[protected], they provided, was contacted, it is said that number not in existence. The office address is given as under:
Getit Stores Pvt. Ltd. GYS Heights, Plot-10 & 11 2nd & 3rd Floor Tower-C, Sector 125, Noida (Gautam Budh Nagar) Uttar Pradesh India - 201301
Kindly arrange to do the needful.
Bikram Singh,
326/C, Raiwlay Quarters, Zonal Railway Training Institute, Ponnagar, Tiruchirappalli, Tamil Nadu.
Complaint marked as Resolved
Ask Me Bazaar customer support has been notified about the posted complaint.
Verified Support
Sep 29, 2015
Ask Me Bazaar Customer Care's response Dear Bikram,
Apologies for the delay in response.
We are sorry for the experience you’ve had. Please register your complaint using this link: http://support.askmebazaar.com/ and we would resolve it at the earliest.
Regards,
Pinki
No one is responding the mail !! what is happening ??
I ordered couple of order on 7th or 8th of September, (AB5060217 & AB5060256) .
Today is 28th and i still not received any !!
I need a complete reply for the same with proper reason ! I will escalate the thing at the end otherwise !
I have raised a complain 4/5 days before with the num : QRC46507872.
After that is was said within 4 days it will be definitely deliver but the fact is that its still not delivered and when ever calling for status it was being said it is dispatched and if you want to cancel it you may do it !!
What the hell is going on here ? Why should i cancel my order ? And why not the status is being said in details ?? from last 10 days i am getting same response from the telephonic agent that it has been dispatched ..
It is nothing but CUSTOMER HARASSMENT !!
I will be glad to get a valid response !!