[Resolved]  Axis Bank — Axis bank credit card

Address:Hyderabad, Andhra Pradesh
Website:Axis Bank Support <[email protected]>

Axis bank sent a letter which is attached. please note that axis bank asking pay the credit card bill which is not yet received.
I want to know how i am able pay bill with out knowing the Credit card number.
Axis bank gave smart replay for that "you can also make your credit card payment by using your old credit card number."

Regards,
Natraj Cherukuri
Mail Id: [protected]@gmail.com
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Dec 7, 2016
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Nov 03, 2016
Axis Bank Customer Care's response
Hi Natraj,

We are in receipt of your concerns vide mail reference number 13773598 dated November 3, 2016 and will get back to you shortly on your registered email ID.

Regards,
Axis Bank
Complaint comments 

Comments

Mobile number Update issues and sms alerts service.customer request form submit but branch staff not answer satisfied
Axis Bank Customer Care's response, Nov 3, 2016
Verified Support
Hi,

Sorry for the trouble. You can register/update your mobile number by visiting your nearest ATM or Branch. In order to know the steps to register/update your mobile number at the ATM, visit: http://bit.ly/2dDnqLA .

Regards,
Axis Bank
Hai,

I am out of country, kindly note that Axis bank posted credit card on[protected] and it sent back to back on[protected] due to unavailability of credit card holder.

My old card No.[protected]

Now axis bank asking to pay due amount to the old credit card number.

How it's possible to pay bill without knowing my new credit card number?

Regards,

Natraj Cherukuri
Axis Bank Customer Care's response, Nov 8, 2016
Verified Support
Hi Natraj,

Sorry for the trouble faced. Please share your concerns on http://bit.ly/2dZ5X0W for us to assist you.

Regards,
Axis Bank
Want to change my register mobile number that is [protected]
As i am trying this process for past 2 months but nobody is bel to hep me
Axis Bank Customer Care's response, Nov 9, 2016
Verified Support
Hi,

Sorry for the trouble. You can register/update your mobile number by visiting your nearest ATM or Branch. In order to know the steps to register/update your mobile number at the ATM, visit: http://bit.ly/2dDnqLA .

Regards,
Axis Bank

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