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Axis Bank Complaints & Reviews

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Updated: Apr 16, 2026
Complaints 13013
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N
Nitin1488
from Noida, Uttar Pradesh
Nov 16, 2016
Resolved
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Address: New Delhi, Delhi, 110043

I Nitin Kumar open a current account no. [protected] in the name of Aashi Trading Co. on date 05.11.2016, still i am not receive my welcome kit / cheque book. your branch not response on this matter. Also my account on debit freeze but they are also not look this matter.

We have lots of Account in this Branch.

Saving Account Account No.
Nitin Kumar [protected] Self
Ruchi Verma [protected] Wife
Verma & Associates [protected] Partner
Smt Rekha [protected] Mother
Sh. Ramesh Chand [protected] Father
Mr. Sachin Verma [protected] Brother

MS AASHI TRADING CO. [protected] C.A.

we are facing lots of Problem in this branch. if they can not support please close my account & issue DD same time in my all accounts.

we are request you to kindly issue my cheque book immediately & active my account urgent basis.

NItin Verma
[protected]
Jan 6, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Dec 02, 2016
Axis Bank Customer Care's response
Hi Nitin,

Please raise your concerns at http://bit.ly/2dZ5X0W for us to assist you at the earliest. Sorry for the trouble.

Regards,
Axis Bank
I always get messages on my number after any transaction from or to my Axis bank account. But from last 2 days it is not working. As i have deposited a amount an hour ago but didn't received message till now. Kindly look into the same..
Axis Bank Customer Care's response, Dec 3, 2016
Verified Support
Hi,

Please raise your concerns at http://bit.ly/2dZ5X0W for us to assist you at the earliest. Sorry for the trouble.

Regards,
Axis Bank
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    V
    Vmatthew
    from Delhi, Delhi
    Nov 16, 2016
    Resolved
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    Resolved

    Credit card account not closed despite of full payment and noc did not received

    In refernce to my closed credit card bearing number[protected]This is closed credit card and not functioning for more than a year.

    Hi
    Since february 16 axis bank was following up with to close the credit card under one time payment of inr 13812/- which was duly paid on 10th march 2016 vide receipt number 1047406 to the collection executive at my door step.. But i never asked for the settlement or write off or...
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    nishant@nawab
    from Mumbai, Maharashtra
    Nov 16, 2016
    Resolved
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    Address: Meerut, Uttar Pradesh, 250001
    Website: axis bank

    To sir/madam
    i am very sorry to say that i have very bad experiences with your ganga nagar branch meerut staff . they took all my documents and company stamp to open my current account but after almost more than 3 weeks i havnt got any update on this.moreover your staff member kapil kumar ig ignoring my phone calls and didn't respond.. i want my papers and stamp back asap and want you to take some action on this
    thank you
    Jan 6, 2017
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Dec 02, 2016
    Axis Bank Customer Care's response
    Hi Nishant,

    We're sorry you had this experience and want to make this right. Please share your concerns at http://bit.ly/2dZ5X0W and our executive will get back to you.

    Regards,
    Axis Bank
    Sir axix bank server down please help us and something problem and just system start mubarakpur azamgarh
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      M
      Manoj Kumar.
      from New Delhi, Delhi
      Nov 15, 2016
      Resolved
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      Resolved

      Address: 134109
      Website: axisbank

      I visited sector 10 panchkula branch to withdraw 10, 000 Rs using cheque. Cachier gave my only
      8, 000 Rs. When I went back to them with complaints They are refusing to entertain it.
      They say they have no tracking system to track out the fault caused on bank's part
      They are saying Customer must have counted the notes given before leaving the back and there is no other way to find the fault
      I believe this cash transaction must have been recored in CCTV . THey are refusing to verify it.
      Don't know if they are maintaining CCTV records at all.

      Please help me . I am sure there would be a way to track the fault done by cashier. They are saying
      there have no instrument at all to track it out. How is it possible . They are not ready to accept their
      fault now becuase of lack of tracking mechanism
      Jan 6, 2017
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Dec 03, 2016
      Axis Bank Customer Care's response
      Hi Manoj,

      Please raise your concerns at http://bit.ly/2dZ5X0W along with the complete branch details for us to assist you at the earliest. Sorry for the trouble.

      Regards,
      Axis Bank
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        D
        dhiraj2280
        from Barh, Bihar
        Nov 15, 2016
        Resolved
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        Resolved

        Address: Patna, Bihar, 800001

        I received e-voucher code no.- [protected]. from axis bank on 31.01.2017 regarding benetton bag has informed in mobile to redeem visit www.iredeem.in my mobile no. [protected]. please. do the needful regarding this e-voucher my address is also given below.
        This side mail drop by my add. is attachment. by mail

        Dear sir/ma'am
        My complete address is -
        Name - dhiraj kumar,
        S/o - sri uma kant singh,
        Add.- prabhalaya, north tarkeshwar nath path, chiraiyantand, patna, bihar - 800001.
        Landmark - opp. by baidyanath ayurveda bhavan.

        Mail delivery subsystem
        7:56 pm (1 hour ago)

        To me
        Delivery to the following recipient failed permanently:

        [protected]@iredeem.in

        Technical details of permanent failure:
        Google tried to deliver your message, but it was rejected by the server for the recipient domain iredeem.in by mail. iredeem.in. [108.179.246.152].

        The error that the other server returned was:
        550 no such user here
        Jan 5, 2017
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Dec 02, 2016
        Axis Bank Customer Care's response
        Hi Dhiraj,

        It’s perfectly understandable that you’re very upset about what’s happened. Please share the reference number which you may have received from the last communication channel approached for us to look into it.

        Regards,
        Axis Bank
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          S
          savdhesh
          Nov 15, 2016
          Resolved
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          Address: 05240

          They work against the rbi guideline. They change note of 500 and 1000 only account holder. And work according to himself. It's bank code 2553. Bank name is axis bank in shalimar paradise near safedabad barabanki. They open branch timely but work started according to officer of bank. Because of this all labour and worker are very helpful in front of system.
          Jan 3, 2017
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Dec 03, 2016
          Axis Bank Customer Care's response
          Hi Savdhesh,

          We’re sorry about the bad experience you had at our branch. Thanks for bringing this to our notice. We’ll definitely take this up with the branch management.

          Regards,
          Axis Bank
          We have paid around 2700rs for home loan process.They informed that they will refund if the expected loan amount is not sanctioned. Loan not sanctioned and not getting response from the person who got money from us .please help us to resolve this issue and return the process money. Guide us and the procedure to get the money.
          Axis Bank Customer Care's response, Dec 3, 2016
          Verified Support
          Hi Manimala,

          The application processing fees include stamp duty and are non-refundable as per the guidelines. Unfortunately, the processing fee cannot be refunded. For any further assistance, you can share the details at http://bit.ly/2gulbtN.

          Regards,
          Axis Bank
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            S
            sudhirsingh919
            from Mumbai, Maharashtra
            Nov 15, 2016
            Resolved
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            Resolved

            Cheque returned

            Address: 110001
            Website: www.axisbank.com

            Maine wave city ke name se cheque diya ek week ke baad wave city se call aati hai ki aapka cheque return ho gaya with reason signature mismatch...aur eske pahle two cheques already clear ho chuke hai wave city ke hi name se aur same signature...to ab kaise signature mismatch ho sakta hai...eske liye maine mail (customer.[protected]@axisbank.com) kiya sabhi documents (clear cheque copy, current cheque copy and cheque return slip) ke sath 07/11/2016...
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            S
            ss goyal
            from Delhi, Delhi
            Nov 15, 2016
            Resolved
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            Resolved

            Address: New Delhi, Delhi, 110009
            Website: www.axisbank.com

            On 10 nov, 2016 from my account rs 12000 was debited and so i had blocked my card and filed a complaint regarding this, via customer care no. They have given me a complaint no. Which is 26125732 and till now no response have been came regarding my complaint. Even i visited my branch at mayur vihar phase 2, new delhi but still no response. Kindly take an action and reimburse my payment as soon as possible.

            Regards
            Shikha goyal
            Jan 11, 2017
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Dec 02, 2016
            Axis Bank Customer Care's response
            Hi Shikha,

            We are looking into your concerns via service request number: 26125732. Please call on our phone banking numbers:[protected] /[protected] in 2 - 3 working days to know the status.

            Regards,
            Axis Bank
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              G
              Gaurav K Gupta
              from Mumbai, Maharashtra
              Nov 14, 2016
              Resolved
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              Resolved

              Address: Karauli, Rajasthan, 322234
              Website: www.consumercomplaints.in

              Hi team,
              We are at Mahaveer ji in Rajasthan near Sawaimadhopur district.
              We came for treatment in naturopathy.
              We are facing issue ATm of axis bank is closed. They have closed the bank as well

              Please help and get it start moving.
              Bank need to be more responsible in such issues.

              Thanks,
              Gaurav Gupta
              Gaurav.[protected]@gmail.com
              +[protected]
              Jan 6, 2017
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Dec 02, 2016
              Axis Bank Customer Care's response
              Hi Gaurav,

              Sorry for the trouble. We’ll look into it at the earliest!

              Regards,
              Axis Bank
              Hello ...
              I have Salary account in axis bank. Your bank has charged
              unnecessary charges amt of Rs-11.50 has been deducted from my account, I want to know the reason for this unknown deduction.

              Date of deduction: 9.11.2016
              Info: SCG.VISA.POS.DT 071116

              Regards,
              Shreedhar R I
              reach me: [protected]@gmail.com
              Hi,

              I forgot my customer ID for the Account# [protected].

              Thank you,
              Ashwini
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                A
                Atul9
                from Mumbai, Maharashtra
                Nov 13, 2016
                Resolved
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                Resolved

                Address: Ahmedabad, Gujarat, 382402

                In national handloom ahmedabad i use my debit card for payment but transcation not done but deduction done in my account the details of deduction is mentioned below
                Your a/c 850203 is debited inr 760.00 on[protected]:54:56 a/c bal is inr 12172.75 info: pur/rational handloom co p/ahmedabad/rational handloom co p/seq no 244588
                How i get my money back
                Jan 20, 2017
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Dec 03, 2016
                Axis Bank Customer Care's response
                Hi Atul,

                Please raise your concerns at http://bit.ly/2dZ5X0W from the registered email ID along with the complete transaction details and a screenshot of the SMS which you had received for us to look into it.

                Regards,
                Axis Bank
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                  A
                  Avinash Dagar
                  from Noida, Uttar Pradesh
                  Nov 13, 2016
                  Resolved
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                  Resolved

                  Address: Rewari, Haryana, 123401

                  Respected concern, on 13.11.2016 I have visited Axis Bank Rewari Haryana branch for exchange my old currency. I have followed all instructions. After a Long time I reached at exchange counter. The behaviour of Bank cashier is very aggressive and he used abusing language with me, in front of the bank manager. The bank manager didn't take any positive action against the cashier.
                  Jan 6, 2017
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 02, 2016
                  Axis Bank Customer Care's response
                  Hi Avinash,

                  We’re sorry about the experience you had at our branch. Thanks for bringing this to our notice. We’ll definitely take this up with the branch management.

                  Regards,
                  Axis Bank
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                    V
                    Virendershashi Sethi
                    from Delhi, Delhi
                    Nov 13, 2016
                    Resolved
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                    Resolved

                    Address: 110015
                    Website: Axis bank

                    Dear sir
                    It is embarrassing and disgusting to find no proper service/system for senior citizens today at axis bank bali nagar, new delhi 15, india.
                    I went to the bank at 11.30 am and asked the police personal and staff at the fate as there was no sign board for seniors, where we form a queue for sc cheque withdrawl etc, we got the reply that they send one senior citizens after 3 normal persons so i should wait and we did, patiently.
                    Me and one more sc were waiting on the side platform and one hour went passed then. We were told that they will give sc token like they gave early morning today but waited for one hour more then. One about 28 yr old young man manhandled me and pointed fingers at me to. Move away and stand in the youngesters queue and raised voices insulting me. He said font u dare argue with me, the staff standing outside allowed that person kapil to. Manhandle the persons in queue as they were unable to handle in a systematic method.
                    Neither i and one more sc (Man) were given any sc token not allowed entry for deposit/withdrawl by my own home branch.
                    Rather i was manhandled by that person, who was also a customer like me, who was told to handle the public (I was told) and i faced maanhani.
                    Who is he the client to manhandle a sc lady and the staff is just looking at the tamasha.
                    Ultimately at 4.30pm i came back without making any transaction which has fallen upon us due to ban of notes.
                    I am told to at the bank to come on tuesday morning at 9.30 am and still not clear that they will give me senior token or form a systematic queue. For the same.
                    I am really upset.
                    Please guide.
                    Delhi
                    Mrs sethi
                    [protected]
                    Bali nagar
                    New delhi 15
                    Jan 8, 2017
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 02, 2016
                    Axis Bank Customer Care's response
                    Hi Virendershashi,

                    We’re sorry about the experience you had at our branch. Thanks for bringing this to our notice. We’ll definitely take this up with the branch management.

                    Regards,
                    Axis Bank
                    My Name is V.Siva Nagaraju account No [protected]
                    sme benz circle Branch
                    ifsc UTIB000619
                    ph [protected]
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                      Sushil6898
                      from Bengaluru, Karnataka
                      Nov 12, 2016
                      Resolved
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                      Resolved

                      Address: Etawah, Uttar Pradesh, 206126
                      Website: Axis bank

                      Dear Sir,
                      Respected. I am sushil kumar rajput a/c no. [protected] hain. Hamare a/c m peshe bhi h. Per mera ac ko dorment m dal diya h. Es karan se len den n kar pa raha Hu. Dorment ke pareshani lekar aapni etawah branch m gaya tha. Baha per application bhi Di per manager n bapish kar Di per unko khud pata n keshe Dorment ac open karna h.
                      Aap se nebedan h. Mere branch ko bata do taki mera ac open ho Jay. Me job karta Hu. Application m ghar per rakh ke aaya Hu bank m pahuch doga
                      Mera resister mobile number [protected]
                      Reply dian
                      Thanks
                      Sushil kumar rajput
                      Jan 3, 2017
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 02, 2016
                      Axis Bank Customer Care's response
                      Hi Sushil,

                      We're sorry you had this experience and want to make this right. Please share your concerns at http://bit.ly/2dZ5X0W along with the account details for us to assist you.

                      Regards,
                      Axis Bank
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                        S
                        Surekha Sawant
                        from Mumbai, Maharashtra
                        Nov 12, 2016
                        Resolved
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                        Resolved

                        Not able to redeem edge loyalty points

                        Address: Mumbai City, Maharashtra, 400063

                        Hi

                        I have axis bank credit card. Whenever i m trying to redeem my edge loyalty points(approx 17000 points i have) i m getting this error of not registering my email id with bank though my id is registered with bank in which i m regularly receiving all the mailers from bank. When i have tried calling bank they are saying its some technical glitch and it will get resolved in some time. I m waiting from past 2 months to resolve...
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                        F
                        fhfk
                        from Delhi, Delhi
                        Nov 12, 2016
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi, 110092

                        Hi,

                        I applied for a credit card when i received, i was getting several verification call.i attended and did verification which your executive asked.
                        but now is problem that i did not buy any thing from credit card and i am getting a message then you'll have to pay 1999 with this due date.i made a complain regarding same to the customer care but still i am getting message to pay the payment.
                        Reversed my money on credit card or block my card .i do not need this

                        Regards

                        Anu baliyan
                        Jan 10, 2017
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 02, 2016
                        Axis Bank Customer Care's response
                        Hi Anu,

                        Sorry for the trouble. Please share the reference number which you may have received from the last channel approached for us to look into it.

                        Regards,
                        Axis Bank
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                          M
                          meenakshi ashra
                          from Delhi, Delhi
                          Nov 12, 2016
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                          Address: 226012
                          Website: axis bank

                          I m a account holder of Shalimar Bagh branch.Today I m at the branch for depositing my money .I was waiting in a queue but the queue was not moving because some staff members of the bank allowed their known people to come inside the bank without line so that people who are in queue waiting for their turn are still stand there.There is no arrangements to tackle the situation.I had spend 2 hours for depositing my money. Our prime minister had done a excellent step but our banks specifically axis bank is not doing the work properly.People are waiting humbly and support the step, but you people are making situation worst.Even govt. banks are doing well.So kindly look into the matter and take necessary action.
                          Axis Bank customer support has been notified about the posted complaint.
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                            Bhanu Wadhwani
                            from Pune, Maharashtra
                            Nov 12, 2016
                            Resolved
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                            Resolved

                            Address: Thane, Maharashtra, 421005

                            Without my permission some amount getting debited from my account, It is mentioned in the statement like TIP/SCG.VISA.POS.DT. If I ask customer care they say if I use my debit card in hotel or some shopping it will be charged. Am using saving account and what is the use it, why you guys charge me for using debit card. The restaurant or super market or where ever we swipe they charge 2 percent for using card, the merchant will pay the bank some percentage and why the hell you guys charging from us too. you guys charging all sort of sevice charge, atm usage charge, quarterly charge etc etc from use without fail, including all this charge this hidden changers.

                            If this is your process alert us through sms u will be charged certain amount since you swipped with this merchant, you guys correctly charging 15 rs for sms right the what is the pain for you to alert a customer. If we repay loan or cc bill you guys keep on msging right why can't do this .

                            I need a proper response for this and i need my money back till now which is debited
                            Jan 2, 2017
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 02, 2016
                            Axis Bank Customer Care's response
                            Hi Bhanu,

                            We're sorry you had this experience and want to make this right. Please share your concerns at http://bit.ly/2dZ5X0W along with the transaction details for us to assist you.

                            Regards,
                            Axis Bank
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                              R
                              Rajinder Khanijo
                              from Rewari, Haryana
                              Nov 12, 2016
                              Resolved
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                              Resolved

                              On 11.11.16 at about 08-00 PM I was in que for drawl of payment from State Bank of Patial, Jagadhri Workshop ATM. But due to heavy rush, out of 02 nos Debit Cards of different accounts, 01 Debit Card no. [protected] issued against Joint Account no.[protected] was misplaced and was not traceable.
                              please block the said Debit Card and arrange to issue me new Debit Card in lieu thereof.
                              thanks
                              Rajinder Kumar
                              Yamunanagar
                              Jan 2, 2017
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 02, 2016
                              Axis Bank Customer Care's response
                              Hi Rajinder,

                              Please refer the following link: http://bit.ly/2cHHN9T to block the debit card. Also, you can visit http://bit.ly/2dZ5X0W to place a request for new debit card.

                              Regards,
                              Axis Bank
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                                city7841
                                from Ahmedabad, Gujarat
                                Nov 11, 2016
                                Resolved
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                                Resolved

                                Address: Alwar, Rajasthan, 301404

                                Dear sir, my saving a/c are [protected], my home branch code are 1245, khairthal (raj.), i am withdrawl rs. 10000/- in my home branch atm but money are not received and a/c are debited rs. 10000/- so please take action and credited my a/c rs. 10000/- my transaction date[protected], evening in atm
                                thanks - sandeep khandelwal

                                mob. [protected]
                                Jan 17, 2017
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 02, 2016
                                Axis Bank Customer Care's response
                                Hi Sandeep,

                                We are looking into your concerns via dispute ID:[protected]. You can call us on our phone banking number on[protected] /[protected] in 2 working days to know the status.

                                Regards,
                                Axis Bank
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                                  prdp5444
                                  from Hyderabad, Telangana
                                  Nov 11, 2016
                                  Resolved
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                                  Resolved

                                  Address: Hyderabad, Andhra Pradesh, 500079
                                  Website: Axisbank.com

                                  Hello Sir,

                                  I'm holding Axis bank salary account from past 4 years having also holding a my zone credit card and Mutual Fund. I have applied a home loan of 10 Lacs on 28th August, 2016 bearing Application No: [PH_LNPHG_FLOATING_BRE/5205216/RAC-TARNAKA HYDERABAD]and since then I've been served with a utterly pathetic, unproffesional service. None of the executives answer the call nor the so called Managers. There is not even a single reply for my emails. All the communication is done on mobile texts. It took 45 days for them to intimate me that the Land use copy was pending. Its almost 10 days since I've submitted the land use copy but still no progress. They clearly confirmed that they have all the necessary documents of mine required to disburse the loan but now they suddenly came up and says that they have queries after 80 days. It is by far the worst bank I've ever seen.I wasted my 80 days of time roaming around the bank. Even before I writing this mail, I called the Manager Sriram (Tarnaka, Hyd Branch) and Narender several times but of no use. I'm taking my legal Advocate to the concerned branch on this Monday and I'll do what is needed. I'll also withdraw my account and Mutual Funds immediately from Axis Bank.

                                  If the escalation panel doesn't take any action against the Tarnaka Branch Managers (Sriram, Narender, Saikumar and Ramesh) immediately even after investigating on this, Then there will be no bigger crime or cheating than this. Axis Bank is just simply a Fraud and can never be compared to a proffesional bank like ICICI bank.

                                  Regards
                                  Pradeep Kumar
                                  Jan 4, 2017
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Nov 11, 2016
                                  Updated by prdp5444
                                  Hello Sir,

                                  I'm holding Axis bank salary account from past 4 years, also holding a my zone credit card and Mutual Fund. I have applied a home loan of 10 Lacs on 28th August, 2016 bearing Application No: [PH_LNPHG_FLOATING_BRE/5205216/RAC-TARNAKA HYDERABAD]and since then I've been served with a utterly pathetic, unproffesional service. None of the executives answer the call nor the so called Managers. There is not even a single reply for my emails. All the communication is done on mobile texts. It took 45 days for them to intimate me that the Land use copy was pending. Its almost 10 days since I've submitted the land use copy but still no progress. They clearly confirmed that they have all the necessary documents of mine required to disburse the loan but now they suddenly came up and says that they have queries after 80 days. It is by far the worst bank I've ever seen.I wasted my 80 days of time roaming around the bank. Even before I writing this mail, I called the Manager Sriram (Tarnaka, Hyd Branch) and Narender several times but of no use. I'm taking my legal Advocate to the concerned branch on this Monday and I'll do what is needed. I'll also withdraw my account and Mutual Funds immediately from Axis Bank.

                                  If the escalation panel doesn't take any action against the Tarnaka Branch Managers (Sriram, Narender, Saikumar and Ramesh) immediately even after investigating on this, Then there will be no bigger crime or cheating than this. Axis Bank is just simply a Fraud and can never be compared to a proffesional bank like ICICI bank.

                                  Regards
                                  Pradeep Kumar
                                  Verified Support
                                  Dec 03, 2016
                                  Axis Bank Customer Care's response
                                  Hi Pradeep,

                                  Sorry for the trouble. Please raise your concerns at http://bit.ly/2dZ5X0W along with the complete RAC details for us to assist you. In case you have written to us, you can share the reference number which you may have received from the last channel approached for us to look into it.

                                  Regards,
                                  Axis Bank
                                  Jun 03, 2017
                                  Updated by prdp5444
                                  This is not at all resolved. Kindly do not take any kind of loans from Axis Bank.
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