Axis Bank Complaints & Reviews

Hello Sir,

I'm holding Axis bank salary account from past 4 years having also holding a my zone credit card and Mutual Fund. I have applied a home loan of 10 Lacs on 28th August, 2016 bearing Application No: [PH_LNPHG_FLOATING_BRE/5205216/RAC-TARNAKA HYDERABAD]and since then I've been served with a utterly pathetic, unproffesional service. None of the executives answer the call nor the so called Managers. There is not even a single reply for my emails. All the communication is done on mobile texts. It took 45 days for them to intimate me that the Land use copy was pending. Its almost 10 days since I've submitted the land use copy but still no progress. They clearly confirmed that they have all the necessary documents of mine required to disburse the loan but now they suddenly came up and says that they have queries after 80 days. It is by far the worst bank I've ever seen.I wasted my 80 days of time roaming around the bank. Even before I writing this mail, I called the Manager Sriram (Tarnaka, Hyd Branch) and Narender several times but of no use. I'm taking my legal Advocate to the concerned branch on this Monday and I'll do what is needed. I'll also withdraw my account and Mutual Funds immediately from Axis Bank.

If the escalation panel doesn't take any action against the Tarnaka Branch Managers (Sriram, Narender, Saikumar and Ramesh) immediately even after investigating on this, Then there will be no bigger crime or cheating than this. Axis Bank is just simply a Fraud and can never be compared to a proffesional bank like ICICI bank.

Regards
Pradeep Kumar

I have unused debit card. I am trying to generate debit card pin. I have tried it out for more than 5 times on [protected], also i am getting activation passcode.
But at the end of response is coming back with failure message from bank side saying that "there is some technical issue, please try after some time".

Please look into the matter and try to solve my problem as soon as possible.

Hi,
I am Sai Sundeep Kumar Darisinala

Holding an current account in axis bank with account number
[protected]

And Coming to the point

The above mentioned account iam operating with axis bank from 2011. For the sake of Car loan repayment ...

Every month an amount 11950 will be payed to tata motors ...

And I have continued this account for 3 years...

ie., up to 10 October 2014

And my car loan also got finished so I have opt to close the current account which I don't want to continue...

So i visited the home branch of my account(ongole Praksam district) and i asked details for closure...

I visited the home branch in between 10 October to 20 th October 2014.

And has given a hand written letter to the respective person who is taking care at that time...

Even i handover My axis bank Atm card & check book also...

The bank people said after collection of those with in short period of time it will be closed ...

So i left my home and completely forgotten about axis bank account details issue..

Now the Major problem i am facing is

on 10th of October 2016 one of my old colleague have wrongly transferred an amount rupees 20000 to my axis account instead of my HDFC Account.

and that day i got to know my account is still alive and the amount which my colleague has transferred went in to lien balance becoz it is a current account and for not maintaining min balance.

here the mistake was completely bank peoples mistake.

Regarding to this i have raised a complaint and number is

25544096 but it is closed by bank people with out providing any proper resolution

and again i have raised same complaint and that number is "26026809"

and even internal ticket is also opened for that and the number is 26001247

so please insist the bank people not to close my ticket with out providing resolution.

The issue is first of all i have given request for cancellation of my account in the home branch 2 years back but the specific branch people have not taken immediate action and neglected my request...

my contact number is [protected].

as per bank records my contact number is [protected]

and my official mail is : [protected]@gmail.com

"and one important note i have to mention here this is not for axis people this is for Consumer complaints forum admin please don't make our complaints visible to all lot of frauds are calling and asking for card details..."

after posting this i might get fake immediately...

Thanks &Regards
SAI SUNDEEP D
Acct No: [protected]
My Mobile Number is: [protected], [protected]

Dear sir,

I would like to informed you regarding your ATM machine which is fitted in my village. Fulll address mentioned below. Vill - Barahiya, dist-lakhisarai, pin 811302, State Bihar. Here have your ATM machine which is working but without money that machine is lay like dummy. As per my opinion Axis bank is the one of the best bank in private banking sector. But this type of negligence may fall down the image of Axis bank.

Kindly take necessary action.

Regard
Divakar Kumar singh
Your customer

Axis Bank — Cancellation of Demat A/c No.13027500

To
The Branch Manager,
Axis Bank,
New Delhi –110001

Sub: Cancellation of Demat Account –reg

Dear Sir,

This is for your kind notice that I had opened a Demat account 13027500 at the Axis Bank Branch at DLH007 new delhi But i have no use that time, So, I want to close this account.

Please...

Dear concern
Due to false commitment for ur employe mr.manoj yadav chandrapur 442401 axis bank .he say me my laon is 36 month tenure but when I saw my repayment shedule as per sms me to axis bank my tenure is 60 month. Then i talk to ur employe he saysI dont no who ru then i complain his boss mr arvindArvind sonkusare nagpur he say me he solve problem but stil not resolved andfirst emi also deduct my salary account wit in Hdfc bank. And i am not recive any single penny for ur axis bank
Plshelp me
Regards
Vinay singh
Chandrapur

After getting the news of notes, when we were trying to withdraw or deposit the cash with the help of axis bank debit card, we find the card have been blocked. Whereas all other bank debit card was in the service.
They can not block the card suddenly without any specific reason. Now I dont have any single money in my parse.
They have also deducted one of my transaction, which they have to refund.

There was fraud on my USD travel card of around 200$ due to data leak from the bank side.When I called th3 customer care to block my USD card they blocked my INR card due to which I am not able to withdraw any money from my account.I also visted axis branch and gave written complain to get my stolen amount back and get my indian card activated. But no action. Has been taken yet.
Axis Bank is asking me ₹500 to issue me another debit card which I don't agree to pay as they blocked my indian card by mistake.
My issue is to get my lost amount back and also get the card back

I have filled a form for address change with all the documents of my Axis bank credit card 1 month back. But the address is not changed till date. I have visited Axis bank, Balewadi branch twice. They have raised service requests:[protected] on 28th October 2016, service request[protected] on 3rd Nov 2016 & service request[protected] on 5th Nov 2016. Please help me with it as my card is going to expire this month. Even the customer care is not responding.

I have sb account with axis in raja annamalai puram branch. Last monday (10/10/2016) i received a message in my mobile that a sum of rs.7000/- has been debited, immediately i got in a conversation with customer care executive of axis bank and raised complaint as i have not withdrew the money. I was told that the money has been taken from an atm in gumidipoondi, i registered the complaint & also requested to block my debit card immediately.

I have also registered a complaint with tamil nadu police for the same.

No action from axis bank as well as the police.

I had applied for personal loan under guidance of Mr.Kishore. But I am not satisfied with the services. As my loan is being applied without informing me about the increased interest rate. And the respective papers or documents also are not being provided yet. While I was applying, the axis bank employee Mr.Kishore had told that the interest for personal loan of 1000000/- rs is of 12.99% interest rate as Diwali offer. But he told that according to my income they could not provide us 1000000 and will provide 700000 for the same interest rate of 12.99% and the EMI will be cut of amount of 18372 he even showed us the chart also. After that on 22/10/2016 I recieved a message that he had applied the loan for 700000 with interest rate of 14.5% EMI of rs 19305/- for 48 months. I am not being informed about the increased interest rate. I talked to Mr.Kishore that time he told that it might be message's fault but the interest rate is still 12.99% only. Again I recieved a message on 24/10/2016 that the amount left in my account was 691829/-. Again when informed him he told the same thing and told that the reduced amount 8171/- is processing charge. He told whenever the EMI will be cut the interest rate will be 12.99% only. But when checked again the interest rate at which the EMI was cut was 14.5%. On 2/11/2016 I again recieved a message that EMI will be cut on 5/11/2016. That day also I spoke to Mr.Kishore he told that he would check and inform me. But the EMI was cut with interest rate of 14.5% on 5/11/2016 but he didn't inform me anything. After that I tried contacting him but he didn't respond properly. And when recieved the call he tells that the loan is being applied and nothing can be done and speaks vulgurly. Please consider this complain seriously and apply the loan for 12.99%.

Wrong Debit to my Credit Card No.[protected] on 18.02.2014

Dear Sir/ madam,

I had been using Axis Bank Credit card for few years now.
I was surprised when I received my credit card statement for the period16.02.2014 to 15.03.2014 from Axis Bank

I observe from the statement that my credit card is debited on 18.02.2014 for retail store purchases of Rs.23, 016.32 in foreign currency –USD 369/- at Amsterdam. Further foreign currency transaction fees of Rs. 805.57 is also debited to my account on 20.02.2014.

I was neither in Amsterdam nor travelled abroad on these dates. I have NOT purchased anything, using this card even in India from any store during the statement period.
Further I never parted my credit card to any other person and never disclosed my the details includinh password to anybody.

Under the circumstances Bank has been claiming this as genuine transaction and refused to reimburse me the fraud amount.

It is very clear from the explanation given by the bank that
1. this is retail store purchase made across the counter and
2. I have not personally gone to the Amsterdam o the date of transaction i.e.18.02.2014.
3. I was holding the card with me in person all along so far.
4. I never disclosed my card details or password to anybody else
Under the circumstances this was a fraud on my credit card due to gross negligence of the Bank and their counterpart in Amsterdam.

After protracted correspondence with the Axis Bank, credit cards division, I am approaching you for the justice.

Kindly please enquire in the matter URGENTLY and order for of refund Rs. 23, 821.89 (Rs. Twenty three thousand eight hundred twenty one and paise eighty nine to my account at the earliest.

Thanking you in anticipation,

With regards

Yours Sincerey,
(D V Jachak)
Flat No.3, Prachi-II
Mahaganesh Colony,
Paud Road Pune-411038

Axis bank sent a letter which is attached. please note that axis bank asking pay the credit card bill which is not yet received.
I want to know how i am able pay bill with out knowing the Credit card number.
Axis bank gave smart replay for that "you can also make your credit card payment by using your old credit card number."

Regards,
Natraj Cherukuri
Mail Id: [protected]@gmail.com

Respected Sir/Madam,

Myself Parminder Kaur Sandhu. My credit card no. [protected]. Having an outstanding of 98000. I was unable to make payments due to financial crisis in my personal life and uncertain deaths i had lost stability in my life. Now my situation are becoming normal so i would like to make my payments and clear of the dues.

I would request you to take strict actions against Mr.Satish and Mr.Sagar of your collections department. Mr Satish is abusing me ...his words are agar capacity nahi that toh use kyun kiya...he uses very bad language ...and he is calling my relatives and my office number also...and harassing them by making 50 calls in a day...he has used my Facebook account which is completely illegal and unauthorized. My intentions are clear and I want to make payment. If any of them calls me or my office or relatives and abuses us if would logde complaint with banking ombudsman.

Looking forward for your kind cooperation.

Thanks
Parminder kaur sandhu

On and off I receive messages wherein someone is trying to buy songs from i-tunes using my credit card. The latest transaction alert came to me today at 2 am.
I urgently need you to find out who is trying to use my credit card.
Kindly treat the matter as urgent and help me locate the hacker.
And this is not the first time. In the past too it happened.

To
The General Manager,
Axis Bank Limited,
Personal Loan Section,
Odisha, India,

Sub.: Closing of Personal Loan Without any Charges.

Respected Sir,

I had wrote a mail to you and your customer care e-mail id (customer.[protected]@axisbank.com / customer.[protected]@axisbank.com, [protected]@axisbank.com, nodal.[protected]@axisbank.com, [protected]@axisbank.com) CC to rbi.dept.[protected]@outlook.com, rbi.[protected]@msn.com, [protected]@rbi.org.inon dated: 24.10.2016 and I have received, acknowledgement bearing no:13714450 & 13714458 from your side, regarding non disbursement of the personal loan in favour of Srabana Ranjan Mallia and I have reminded you two times regarding the same. Even after giving reminder also, your bank have disburse the loan in my favour bearing PL No-PPR[protected] amounting to Rs.218000/-.

I, therefore, request you to kindly, withdrawn the personal loan from my account without any charges because I had mail you not sanction the loan in my favour and mail to you. I do not understand your consumer complaint not reading properly.

(I have received a message from Axis Bank "Congratulation! Your PERSONAL POWER BRE loan has been disbursed on[protected] with Loan a/c No. PPR[protected] for Rs.218000/-. Your first EMI of Rs.5771. But I do not know in which account the loan disbursed. Kindly request you to return your money from as soon as possible.

I request you to kindly close without any charges, within seven days.

Regards.
Srabana Ranjan Mallia

[protected], i have call this number regarding transction failed in online gas booking, one man told thats failed transaction money will return after 6 days, wait for 6 days then said govt holiday deepavali caill after diwali i have call today now they said transction passed, how now passed? Why say wrongly before failed transtaction? So i make second payment which was suceessful. What to do first failed transaction money rs.526, what happen to money? How to get back money? Axis bank one lady customer mathu, she talk too much and keep the silent, again this happen next time call this customer number suresh? He also doing same, whether customer calling this fool this number, their money they asking question, u have to rectify the problem, pl mail reply to [protected]@gmail.com. Axis bank customer are playing with person calling with some problem

Want to complain against your credit card recovery department for their unethical and unprofessional act.

AXIS BANK Credit Card Department who has illegally put the amount in my savings account on lien for credit card outstanding. There was absolutely no communication (via email, phone call and hard copy letter). The only information i had from them that they will charge me fine for delay in the payment.
On 27 October 2016 evening i saw that my whole saving a/c. amount balance of- got deducted by credit card department without any record (via email, phone, sms and hard copy letter), Till now i haven't received any official explanation from anyone neither a bank or a credit card department via email, phone, sms and hard copy letter.
when i agreed in making partial payment of my credit card through my fixed deposit, they declined my request without any explanation. Now from 27th October 2016 till 1 November 2016, I haven't received any information regarding all the credit card recovery department step.
Nobody is helping me i have spoken to credit card customer person, Credit card concern person from bank branch. Even Axis bank Branch where i opened my account and fixed deposit is not helping me they are asking me to talk to credit card department and credit card customer care is asking me to talk to my bank branch.
rticularly look for answers to the following queries

1.Why wasn't I contacted about details regarding the case, during the case investigations at all?

2. Why was I not informed about the one sided decision taken by the bank?

account no. [protected]. Gulmohar branch Bhopal- 462039.

How can credit card department put whole amount from my saving account on lien for recovery without informing me/ my authorisation?

3. When i taken the card against Fixed deposit which worth more then the credit card. why such extreme steps been taken against me and caused me inconvenience.

I would like to complain against AXIS Bank credit card department. Also, please remove the lien on my saving's account at the earliest.

I request you to please contact Axis bank and remove lien on my savings account and allow me to settle the payment through my fixed deposit.
Thanking You
Regards
Divya singh

It has been almost an year chasing for the Registration Certificate for my car. I'm not sure if this is the way the bank is providing the services to their customer. I've had multiple calls and emails in exchange for the same scenario. I was promised to give my No Objection certificate along with my cars registration certificate, however, after multiple chases I'm still on the same page and as promised by Bank executive my query has not been resolved. Please look into the same and action further.

Thanks,
Daljeet Singh

As my account was salary based in my last company[protected] i am not using that account since i left the company. So please kindly let them close the account, as they are charged me 11, 000 for nill balance in account.
How would i use my salary account after i left the job from there and they didnt gave any conformation or any from letter has not been given to before charging me that amount.