Axis Bank Complaints & Reviews

Dear sir
It is embarrassing and disgusting to find no proper service/system for senior citizens today at axis bank bali nagar, new delhi 15, india.
I went to the bank at 11.30 am and asked the police personal and staff at the fate as there was no sign board for seniors, where we form a queue for sc cheque withdrawl etc, we got the reply that they send one senior citizens after 3 normal persons so i should wait and we did, patiently.
Me and one more sc were waiting on the side platform and one hour went passed then. We were told that they will give sc token like they gave early morning today but waited for one hour more then. One about 28 yr old young man manhandled me and pointed fingers at me to. Move away and stand in the youngesters queue and raised voices insulting me. He said font u dare argue with me, the staff standing outside allowed that person kapil to. Manhandle the persons in queue as they were unable to handle in a systematic method.
Neither i and one more sc (Man) were given any sc token not allowed entry for deposit/withdrawl by my own home branch.
Rather i was manhandled by that person, who was also a customer like me, who was told to handle the public (I was told) and i faced maanhani.
Who is he the client to manhandle a sc lady and the staff is just looking at the tamasha.
Ultimately at 4.30pm i came back without making any transaction which has fallen upon us due to ban of notes.
I am told to at the bank to come on tuesday morning at 9.30 am and still not clear that they will give me senior token or form a systematic queue. For the same.
I am really upset.
Please guide.
Delhi
Mrs sethi
[protected]
Bali nagar
New delhi 15

Dear Sir,
Respected. I am sushil kumar rajput a/c no. [protected] hain. Hamare a/c m peshe bhi h. Per mera ac ko dorment m dal diya h. Es karan se len den n kar pa raha Hu. Dorment ke pareshani lekar aapni etawah branch m gaya tha. Baha per application bhi Di per manager n bapish kar Di per unko khud pata n keshe Dorment ac open karna h.
Aap se nebedan h. Mere branch ko bata do taki mera ac open ho Jay. Me job karta Hu. Application m ghar per rakh ke aaya Hu bank m pahuch doga
Mera resister mobile number [protected]
Reply dian
Thanks
Sushil kumar rajput

Hi

I have axis bank credit card. Whenever i m trying to redeem my edge loyalty points(approx 17000 points i have) i m getting this error of not registering my email id with bank though my id is registered with bank in which i m regularly receiving all the mailers from bank. When i have tried calling bank they are saying its some technical glitch and it will get resolved in some time. I m waiting from past 2 months to resolve...

Hi,

I applied for a credit card when i received, i was getting several verification call.i attended and did verification which your executive asked.
but now is problem that i did not buy any thing from credit card and i am getting a message then you'll have to pay 1999 with this due date.i made a complain regarding same to the customer care but still i am getting message to pay the payment.
Reversed my money on credit card or block my card .i do not need this

Regards

Anu baliyan

I m a account holder of Shalimar Bagh branch.Today I m at the branch for depositing my money .I was waiting in a queue but the queue was not moving because some staff members of the bank allowed their known people to come inside the bank without line so that people who are in queue waiting for their turn are still stand there.There is no arrangements to tackle the situation.I had spend 2 hours for depositing my money. Our prime minister had done a excellent step but our banks specifically axis bank is not doing the work properly.People are waiting humbly and support the step, but you people are making situation worst.Even govt. banks are doing well.So kindly look into the matter and take necessary action.

Without my permission some amount getting debited from my account, It is mentioned in the statement like TIP/SCG.VISA.POS.DT. If I ask customer care they say if I use my debit card in hotel or some shopping it will be charged. Am using saving account and what is the use it, why you guys charge me for using debit card. The restaurant or super market or where ever we swipe they charge 2 percent for using card, the merchant will pay the bank some percentage and why the hell you guys charging from us too. you guys charging all sort of sevice charge, atm usage charge, quarterly charge etc etc from use without fail, including all this charge this hidden changers.

If this is your process alert us through sms u will be charged certain amount since you swipped with this merchant, you guys correctly charging 15 rs for sms right the what is the pain for you to alert a customer. If we repay loan or cc bill you guys keep on msging right why can't do this .

I need a proper response for this and i need my money back till now which is debited

On 11.11.16 at about 08-00 PM I was in que for drawl of payment from State Bank of Patial, Jagadhri Workshop ATM. But due to heavy rush, out of 02 nos Debit Cards of different accounts, 01 Debit Card no. [protected] issued against Joint Account no.[protected] was misplaced and was not traceable.
please block the said Debit Card and arrange to issue me new Debit Card in lieu thereof.
thanks
Rajinder Kumar
Yamunanagar

Dear sir, my saving a/c are [protected], my home branch code are 1245, khairthal (raj.), i am withdrawl rs. 10000/- in my home branch atm but money are not received and a/c are debited rs. 10000/- so please take action and credited my a/c rs. 10000/- my transaction date[protected], evening in atm
thanks - sandeep khandelwal

mob. [protected]

Hello Sir,

I'm holding Axis bank salary account from past 4 years having also holding a my zone credit card and Mutual Fund. I have applied a home loan of 10 Lacs on 28th August, 2016 bearing Application No: [PH_LNPHG_FLOATING_BRE/5205216/RAC-TARNAKA HYDERABAD]and since then I've been served with a utterly pathetic, unproffesional service. None of the executives answer the call nor the so called Managers. There is not even a single reply for my emails. All the communication is done on mobile texts. It took 45 days for them to intimate me that the Land use copy was pending. Its almost 10 days since I've submitted the land use copy but still no progress. They clearly confirmed that they have all the necessary documents of mine required to disburse the loan but now they suddenly came up and says that they have queries after 80 days. It is by far the worst bank I've ever seen.I wasted my 80 days of time roaming around the bank. Even before I writing this mail, I called the Manager Sriram (Tarnaka, Hyd Branch) and Narender several times but of no use. I'm taking my legal Advocate to the concerned branch on this Monday and I'll do what is needed. I'll also withdraw my account and Mutual Funds immediately from Axis Bank.

If the escalation panel doesn't take any action against the Tarnaka Branch Managers (Sriram, Narender, Saikumar and Ramesh) immediately even after investigating on this, Then there will be no bigger crime or cheating than this. Axis Bank is just simply a Fraud and can never be compared to a proffesional bank like ICICI bank.

Regards
Pradeep Kumar

I have unused debit card. I am trying to generate debit card pin. I have tried it out for more than 5 times on [protected], also i am getting activation passcode.
But at the end of response is coming back with failure message from bank side saying that "there is some technical issue, please try after some time".

Please look into the matter and try to solve my problem as soon as possible.

Hi,
I am Sai Sundeep Kumar Darisinala

Holding an current account in axis bank with account number
[protected]

And Coming to the point

The above mentioned account iam operating with axis bank from 2011. For the sake of Car loan repayment ...

Every month an amount 11950 will be payed to tata motors ...

And I have continued this account for 3 years...

ie., up to 10 October 2014

And my car loan also got finished so I have opt to close the current account which I don't want to continue...

So i visited the home branch of my account(ongole Praksam district) and i asked details for closure...

I visited the home branch in between 10 October to 20 th October 2014.

And has given a hand written letter to the respective person who is taking care at that time...

Even i handover My axis bank Atm card & check book also...

The bank people said after collection of those with in short period of time it will be closed ...

So i left my home and completely forgotten about axis bank account details issue..

Now the Major problem i am facing is

on 10th of October 2016 one of my old colleague have wrongly transferred an amount rupees 20000 to my axis account instead of my HDFC Account.

and that day i got to know my account is still alive and the amount which my colleague has transferred went in to lien balance becoz it is a current account and for not maintaining min balance.

here the mistake was completely bank peoples mistake.

Regarding to this i have raised a complaint and number is

25544096 but it is closed by bank people with out providing any proper resolution

and again i have raised same complaint and that number is "26026809"

and even internal ticket is also opened for that and the number is 26001247

so please insist the bank people not to close my ticket with out providing resolution.

The issue is first of all i have given request for cancellation of my account in the home branch 2 years back but the specific branch people have not taken immediate action and neglected my request...

my contact number is [protected].

as per bank records my contact number is [protected]

and my official mail is : [protected]@gmail.com

"and one important note i have to mention here this is not for axis people this is for Consumer complaints forum admin please don't make our complaints visible to all lot of frauds are calling and asking for card details..."

after posting this i might get fake immediately...

Thanks &Regards
SAI SUNDEEP D
Acct No: [protected]
My Mobile Number is: [protected], [protected]

Dear sir,

I would like to informed you regarding your ATM machine which is fitted in my village. Fulll address mentioned below. Vill - Barahiya, dist-lakhisarai, pin 811302, State Bihar. Here have your ATM machine which is working but without money that machine is lay like dummy. As per my opinion Axis bank is the one of the best bank in private banking sector. But this type of negligence may fall down the image of Axis bank.

Kindly take necessary action.

Regard
Divakar Kumar singh
Your customer

Axis Bank — Cancellation of Demat A/c No.13027500

To
The Branch Manager,
Axis Bank,
New Delhi –110001

Sub: Cancellation of Demat Account –reg

Dear Sir,

This is for your kind notice that I had opened a Demat account 13027500 at the Axis Bank Branch at DLH007 new delhi But i have no use that time, So, I want to close this account.

Please...

Dear concern
Due to false commitment for ur employe mr.manoj yadav chandrapur 442401 axis bank .he say me my laon is 36 month tenure but when I saw my repayment shedule as per sms me to axis bank my tenure is 60 month. Then i talk to ur employe he saysI dont no who ru then i complain his boss mr arvindArvind sonkusare nagpur he say me he solve problem but stil not resolved andfirst emi also deduct my salary account wit in Hdfc bank. And i am not recive any single penny for ur axis bank
Plshelp me
Regards
Vinay singh
Chandrapur

After getting the news of notes, when we were trying to withdraw or deposit the cash with the help of axis bank debit card, we find the card have been blocked. Whereas all other bank debit card was in the service.
They can not block the card suddenly without any specific reason. Now I dont have any single money in my parse.
They have also deducted one of my transaction, which they have to refund.

There was fraud on my USD travel card of around 200$ due to data leak from the bank side.When I called th3 customer care to block my USD card they blocked my INR card due to which I am not able to withdraw any money from my account.I also visted axis branch and gave written complain to get my stolen amount back and get my indian card activated. But no action. Has been taken yet.
Axis Bank is asking me ₹500 to issue me another debit card which I don't agree to pay as they blocked my indian card by mistake.
My issue is to get my lost amount back and also get the card back

I have filled a form for address change with all the documents of my Axis bank credit card 1 month back. But the address is not changed till date. I have visited Axis bank, Balewadi branch twice. They have raised service requests:[protected] on 28th October 2016, service request[protected] on 3rd Nov 2016 & service request[protected] on 5th Nov 2016. Please help me with it as my card is going to expire this month. Even the customer care is not responding.

I have sb account with axis in raja annamalai puram branch. Last monday (10/10/2016) i received a message in my mobile that a sum of rs.7000/- has been debited, immediately i got in a conversation with customer care executive of axis bank and raised complaint as i have not withdrew the money. I was told that the money has been taken from an atm in gumidipoondi, i registered the complaint & also requested to block my debit card immediately.

I have also registered a complaint with tamil nadu police for the same.

No action from axis bank as well as the police.

I had applied for personal loan under guidance of Mr.Kishore. But I am not satisfied with the services. As my loan is being applied without informing me about the increased interest rate. And the respective papers or documents also are not being provided yet. While I was applying, the axis bank employee Mr.Kishore had told that the interest for personal loan of 1000000/- rs is of 12.99% interest rate as Diwali offer. But he told that according to my income they could not provide us 1000000 and will provide 700000 for the same interest rate of 12.99% and the EMI will be cut of amount of 18372 he even showed us the chart also. After that on 22/10/2016 I recieved a message that he had applied the loan for 700000 with interest rate of 14.5% EMI of rs 19305/- for 48 months. I am not being informed about the increased interest rate. I talked to Mr.Kishore that time he told that it might be message's fault but the interest rate is still 12.99% only. Again I recieved a message on 24/10/2016 that the amount left in my account was 691829/-. Again when informed him he told the same thing and told that the reduced amount 8171/- is processing charge. He told whenever the EMI will be cut the interest rate will be 12.99% only. But when checked again the interest rate at which the EMI was cut was 14.5%. On 2/11/2016 I again recieved a message that EMI will be cut on 5/11/2016. That day also I spoke to Mr.Kishore he told that he would check and inform me. But the EMI was cut with interest rate of 14.5% on 5/11/2016 but he didn't inform me anything. After that I tried contacting him but he didn't respond properly. And when recieved the call he tells that the loan is being applied and nothing can be done and speaks vulgurly. Please consider this complain seriously and apply the loan for 12.99%.

Wrong Debit to my Credit Card No.[protected] on 18.02.2014

Dear Sir/ madam,

I had been using Axis Bank Credit card for few years now.
I was surprised when I received my credit card statement for the period16.02.2014 to 15.03.2014 from Axis Bank

I observe from the statement that my credit card is debited on 18.02.2014 for retail store purchases of Rs.23, 016.32 in foreign currency –USD 369/- at Amsterdam. Further foreign currency transaction fees of Rs. 805.57 is also debited to my account on 20.02.2014.

I was neither in Amsterdam nor travelled abroad on these dates. I have NOT purchased anything, using this card even in India from any store during the statement period.
Further I never parted my credit card to any other person and never disclosed my the details includinh password to anybody.

Under the circumstances Bank has been claiming this as genuine transaction and refused to reimburse me the fraud amount.

It is very clear from the explanation given by the bank that
1. this is retail store purchase made across the counter and
2. I have not personally gone to the Amsterdam o the date of transaction i.e.18.02.2014.
3. I was holding the card with me in person all along so far.
4. I never disclosed my card details or password to anybody else
Under the circumstances this was a fraud on my credit card due to gross negligence of the Bank and their counterpart in Amsterdam.

After protracted correspondence with the Axis Bank, credit cards division, I am approaching you for the justice.

Kindly please enquire in the matter URGENTLY and order for of refund Rs. 23, 821.89 (Rs. Twenty three thousand eight hundred twenty one and paise eighty nine to my account at the earliest.

Thanking you in anticipation,

With regards

Yours Sincerey,
(D V Jachak)
Flat No.3, Prachi-II
Mahaganesh Colony,
Paud Road Pune-411038