Axis Bank Complaints & Reviews

Address: 500081

Website: retail.axisbank.co.in

Seriously, I am not happy on account of Axis bank. I regret for taking loan with Axis bank.

When I took the loan, Axis representative told me my first loan-EMI would deduct from AXIS. So, I maintained my balance in Axis. Then it tried to deduct my first-EMI from my ICICI in which I didn't have sufficient funds. On account of this, Check bounce happened on my account.

Again, I didn't know these charges were levied until they deduct 573( Accrued charges) on my account in the March, 2016. It resulted in low funds to deduct my April EMI. So again there were bounce charges.

I took forward this to Axix Customer representative by coming to bank.
Among the two Bounce charges, she cancelled one accrued charges. But it didn't resolve my issue.

Lastly when I tried to approach other bank for my loan, they rejected my Application on account of these Check bounces.

The mistake I did is taking personal account with Axis. If I wouldn't have took personal Account, EMI's would have been deducted from my ICICI. Then I wouldn't have faced all these problems.

I used to feel very positive about Axis, as I received loan when I was utomost required. I was even happy to take at rate of 15.5% Interest.
But now, I regret totally for taking loan with AXIS.

From last two months I am revolving around Axis representatives to resolve this issue. Still didn't get correct resolution and I am facing the issue again.

Now, they are asking writtern proof which showcase that Axis representative told that first emi would deduct from AXIS bank. The conversation happened orally. How can I show them proof ??

On account of this I am in loss of around 20000. I don't understand that why I should be in loss for their mistake ?

Not happy with Axis bank
Regretting Customer.

Dec 4, 2016

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Nov 03, 2016

Axis Bank Customer Care's response Hi,

We apologise for any inconvenience caused to you. Please write to us at http://bit.ly/2dZ5X0W in order to assist you.

Regards,
Axis Bank

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S

Saravana Yadav

from Chennai, Tamil Nadu

Nov 1, 2016

Am wondering on your worst serves.
Applied for ATM, yet no response from the #axisbank.. really one of the worst serves ever seen.. waste of time banking on #axisbank. no response, they feeling like there the legend in the industry. simply waste

Reply

Axis Bank Customer Care's response, Nov 3, 2016

Verified Support

Hi Saravana Yadav,

We apologise for any inconvenience caused to you. Please write to us at http://bit.ly/2cVef3v in order to assist you.

Regards,
Axis Bank

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Address: 754006

Website: gmail.com

To

The General Manager,

Axis Bank Limited,

Personal Loan Section,

Odisha, India,

Sub.: Regarding Sanction of Personal Loan.

Respected Sir,

I had wrote a mail to you and your customer care e-mail id (customer.[protected]@axisbank.com / customer.[protected]@axisbank.com, [protected]@axisbank.com, nodal.[protected]@axisbank.com, [protected]@axisbank.com) CC to rbi.dept.[protected]@outlook.com, rbi.[protected]@msn.com, [protected]@rbi.org.inon dated: 24.10.2016 and I have received, acknowledgement bearing no:13714450 & 13714458 from your side, regarding non disbursement of the personal loan in favour of Srabana Ranjan Mallia and I have reminded you two times regarding the same. Even after giving reminder also, your bank have disburse the loan in my favour bearing PL No-PPR[protected] amounting to Rs.218000/-. In which bank account you disbursement the loan amount.

Dec 5, 2016

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Nov 03, 2016

Axis Bank Customer Care's response Hi [protected]@gmail.com,

We apologise for any inconvenience caused to you. We are looking into your concerns vide Service Request number: 25901174 and we will get back to you shortly on the email ID from which you have written to us.

Regards,
Axis Bank

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Address: Pune, Maharashtra, 411006

Dear sir/mam,
I mr. Ashok gorde have saving account in axis bank with account number - [protected] and ifsc - utib0002840. I tried withdrawing rs. 800 through my axis debit card on 28 october 2016 at (8.45) (Narayan peth nkgsb bank atm) but some inconvenience caused and cash got deducted from my account but i did not receive the cash.

I tried calling customer care a lot of times but could not reach. Kindly look into this matter!!! And refund my cash rs. 800 as soon as possible.

Kind regards,
Ashok gorde

Dec 9, 2016

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Oct 28, 2016

Updated by Er Ashok Gorde Dear Sir/Mam,
I Mr. Ashok Gorde have saving account in Axis bank with account number - [protected] and ifsc- UTIB0002840. I tried withdrawing Rs. 800 through my Axis debit card on 28 October 2016 at (8.45) (Narayan peth NKGSB bank atm) But some inconvenience caused and cash got deducted from my account but i did not receive the cash.

I tried calling customer care a lot of times but could not reach. Kindly look into this matter !!!and refund my cash Rs. 800 as soon as possible.

Kind regards,
Ashok Gorde

Verified Support

Nov 03, 2016

Axis Bank Customer Care's response Hi Ashok,

The acquiring bank has claimed the transaction immediately on the next day of transaction date. In order to recover the funds from the acquiring bank, we have raised a charge back on it on October 29 vide dispute ID:[protected]. As per network rules, the acquiring bank gets 7 working days time from the date of charge back to represent our charge back. If they fail to do so within the prescribed time frame, then we will transfer the funds to the cardholders account after the expiry of said time limit. Request you to allow us stipulated time frame.

Regards,
Axis Bank

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S

sehagiri

from Bengaluru, Karnataka

Nov 7, 2016

Atm machine coplaint but 3500 debited to my account number
visakhapatnam
03-11-16
sir
i am seshagiri chintala.I am account holder in axis bank.I am using atm card in indian voveseas bank in dabagardens visakhapatnam on[protected].18.44 pm.I am recieved mobile message but cash not recieved.I have somany complaint axis bank not response.He said that transaction is successfully.But i am not recieved cash.Iob atm already machine coplaint.But iob &axis bank not responsed.Please help my transaction.Cc tv footage camera seened .But no camera on that time.Atm slip not recived .Please help me refund money proces.Alredy 60 days losted.Last chance subit coplaint to you.I am asked both managers.But axis bank manager said that i am so sorry.Iob atm transaction withdwal succes fuly.Your complaint did not accepted.Your coplaint was cloused.
Atm machine maintanance boy said that machine is complaint that day.
So you will below one weak credited mony.But i am not credited mony.
I will proofs all redy all coplaint numbers in axis bank .There are [protected],
[protected], [protected], 25914292
i am very tired cheating axis bank?
axis bank said that i have coplaint to your request if you are credited 45 days.Last time dclared axisbank yuor coplaint response is with drawl succes fuly.I am not response.I am jenune .Please help.
Atm machaine no cameras daily 7 pm to 7 am
no security guards in atm
print slip not delivered
totally loss my cash.Please help me.
Wait one hour in atm but no cash

atm id no iobd9255
name ch.Seshagiri rao
bebit date[protected]
time 19:18:44pm
transaction amount :3500/-
account: axis bank
atm machine coplaint: iob dabagardens,
visakhapatnam
axis bank card number [protected]
axis bank account number [protected]
my ph no [protected]
pleease refund mony 3500
email :www.Seshagiri.[protected]@gmail.Com
ch.Seshagiri rao
my address 28-22-4/2
dabagardens, visakhapatnam
andhrapradesh
my phone 91-[protected]

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Address: 122001

Hi,
This incident happened on 06/10/16. A fraud transection of 8800 INR happened from my ATM.
I have no idea who did that. The card is in my pocket how anyone can transect the money anyway. There is no response from the bank.
My reference no: 25792699.
They always say that your request is rejected and WE WON'T GIVE YOUR MONEY BACK. I mean whats my fault in that.
And every time I contacted you, you generate a new reference no. and ask for one week. I tired being of visiting your branch and filling forms etc...

I never had such a bad experience from you people and will effect the future relationships is well.

May 22, 2017

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2016

Axis Bank Customer Care's response Hi,

We are in receipt of your concerns vide mail reference number 13740518 dated October 28, 2016 and will get back to you shortly on your registered email ID.

Regards,
Axis Bank

Nov 16, 2016

Updated by muzik You people are really playing cheap. Why should i suffer if your security is that dumb that anybody can crack that and why to open banks with those insecurities. Your bank is saying that complaint and other things have to done in 7 days. Guys, I did that in 5th day. Still you are saying we cant give back your money.
Ya, sure. Its not your money thats why you are so casual. Lost trust and hope is well.
Now, after 40 days of waiting what you have said is this [censored].

Thanks Axis bank. Really, I don't want to be a part of your bank but my condition is to be with you only for some more time. Otherwise, you have lost your everything. I wish, I can switch account to other banks at least they don't do cheat and they returned the money.

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A

Ashoksr12

from Coimbatore, Tamil Nadu

Oct 31, 2016

I forgot My security question.I tried to change through through ATM but it says " Sorry we could not process this request".Then i tried to contact Dindigul branch Axis bank they have also no idea about how to change it.

Please reset my security question.My account number is [protected], My registered mobile number is [protected].

Reply

Axis Bank Customer Care's response, Nov 2, 2016

Verified Support

Hi Ashok,

Please refer the following link : http://bit.ly/2doISUG for your concerns pertaining to your concerns. For any further assistance, you can call us on our toll free numbers: 1800 209 5577 / 1800 103 5577 or write to us at http://bit.ly/2e7v0O6 from your registered email ID.

Regards,
Axis Bank

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Address: 600001

Hi, This is kalaiselvan. R (Mobile No. [protected].)

I am getting fraud calls from unknown number, as if i am having loan defaults to be paid. But i don't have any such thing.

I have got a personal loan from axis bank some 3 years before (around 1.75 lakh) and paid back all the amount without any defaults. I do have a loan closure copy from Axis bank also .

But recently i received call from this number[protected]. and they are telling that i have not paid my loan and also stating i have used credit cards. But i never had axis bank credit card in my life time.

some how, they have stolen and office employee number and they are trying to fetch more personal information from me.

Kindly take necessary action against those fraudulent people.

Please do reach out to me via mobile and advise, what needs to be done.

Thank you,
Kalaiselvan.R ([protected])

Dec 6, 2016

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Nov 03, 2016

Axis Bank Customer Care's response Hi Kalaiselvan.r,

We apologise for any inconvenience caused to you. Please write to us at http://bit.ly/2cVef3v in order to assist you.

Regards,
Axis Bank

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Address: 682025

Sir,

I am SB account holder in Axis bank Vennala branch A/c no-853079.

This account is operating only for the purpose of my Personal Loan Clearance and not for another activities.
On 05.10.2016 I have deposited Rs.4310/ to my account for my EMI credit for-PPR[protected] EMI Rs.3740+ Bouncing charge Rs.570/ . Nad Requested to customer care Req no: 9368403 dtd:07.10.2016 to arrange to credit the same from my Sb account to Loan account.But no action taken from your side and my account lying the amount Rs.4310/ till 13.10.2016.

On 20.10.2016 I got an SMS that EMI for Rs.3133 is debited from my account to info :PPR[protected]_EMI.
I think that its the EMI debited transcation ID but Today only I came to knoww that its Fraudulent Transactions made from account to someone else(Mr.Vinu Mathew named) persons loan account without my knowledge and any intimation.

I requesting you to credit back the amount immediately on priority.

Kind Regard,

Deepa PG
MOB:[protected]

Dec 7, 2016

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Oct 28, 2016

Updated by Deepa123# Sir,

I am SB account holder in Axis bank Vennala branch A/c no-853079.

This account is operating only for the purpose of my Personal Loan Clearance and not for another activities.
On 05.10.2016 I have deposited Rs.4310/ to my account for my EMI credit for-PPR[protected] EMI Rs.3740+ Bouncing charge Rs.570/ . Nad Requested to customer care Req no: 9368403 dtd:07.10.2016 to arrange to credit the same from my Sb account to Loan account.But no action taken from your side and my account lying the amount Rs.4310/ till 13.10.2016.

On 20.10.2016 I got an SMS that EMI for Rs.3133 is debited from my account to info :PPR[protected]_EMI.
I think that its the EMI debited transcation ID but Today only I came to knoww that its Fraudulent Transactions made from account to someone else(Mr.Vinu Mathew named) persons loan account without my knowledge and any intimation.

I requesting you to credit back the amount immediately on priority.

Kind Regard,

Deepa PG

Verified Support

Nov 03, 2016

Axis Bank Customer Care's response Hi Deepa123#,

We apologise for any inconvenience caused to you. Please write to us at http://bit.ly/2dZ5X0W along with the screen shot of the SMS which you have received for us to look into it.

Regards,
Axis Bank

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Address: Nainital, Uttarakhand, 263139

I will tell you whole story now, my bank branch at Talli haldwani Uttarakhand, but they do not have forex branch there, the forex branch is at Rudrapur.

I can not tell in advance to the bank that in my account forex is coming because its is my company who sent the salary in my account.

I have never got the opportunity to talk with my branch manager for forex rate because whenever i had asked the forex amount already get credited in my account.

axis bank account no [protected]

I have following concern.

1. How this can be possible in the same bank there are different forex rate for different -2 person, as per my understanding the forex is managed centrally, it can not be vary branch to branch.

2. In the past month as well i have been given less exchange rate by Rs 1 as compared to others employee/person in the same bank.

3. There are other bank as well SBI, canara bank which are equally offering the rate Rs 66.50, even the axis website the exchange rate is 66.45.

So, please either refund me the differential amount, i have no option to go to consumer forum etc.

Because every time axis bank is cheating with me.

Please look into the above matter seriously.

Dec 4, 2016

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Nov 03, 2016

Axis Bank Customer Care's response Hi Devendra,

Sorry for the trouble. Please share your concerns with us at http://bit.ly/2cVJqM2 and our executive will get back to you.

Regards,
Axis Bank

Verified Support

Nov 03, 2016

Axis Bank Customer Care's response Hi Devendra,

We are in receipt of your concerns vide mail reference number: 13770485 dated November 3, 2016 and will back to you on your registered e-mail ID shortly.

Regards,
Axis Bank

Verified Support

Nov 03, 2016

Axis Bank Customer Care's response Hi Devendra,

Please ignore the previous comments. Sorry for the trouble. Please share your concerns with us at http://bit.ly/2cVJqM2 and our executive will get back to you.

Regards,
Axis Bank

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Address: Mumbai City, Maharashtra, 400063

Website: www.axisbank.com

I was having salary account in malad west branch which was freezed and unused for long time. I requested for the closing of account but i got call from back end team and they told me to change it into zero balance saving account and transfer to your nearest branch. And i did that and it got successfully transferred to malad east branch. I applied for the new debit card on july 2016 but still i not received it and even not got any message about its status on my registered mobile number. I visited to branch and i spoke with them but they are not giving any satisfactory answer to me and again i applied for the new debit card and again same thing is repeating. I still dont know what is going on with my account and debit card status. The service of axis bank is really pathetic they cant even able to handle one single account and they only care to prime account.

Account transferred month/ debit card requested month : july 2016
Axis bank account no : [protected]

Nov 27, 2016

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2016

Axis Bank Customer Care's response Hi,

Sorry for the inconvenience caused. Please share your concerns at: http://bit.ly/2cVef3v for us to assist you.

Regards,
Axis Bank

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Address: 122001

There is fraud transaction on my axis account debit as well as credit card of 30000 rs on 25/10/16
Case is filed in cyber crime and cards are blocked by tomorrow itself.
Inspite of that not getting any reply from bank.
It's a big amount for us as it is hard earned.
Details are given in below pics.
Hope you will revert me back so that I can get my money as soon as possible
Thanks
Regards
Anshu joneja
(Doctor)

Nov 29, 2016

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2016

Axis Bank Customer Care's response Hi Anshu,

Please share your account details at http://bit.ly/2cVef3v for us to look into it and get back to you with an update on this.

Regards,
Axis Bank

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Address: Hingoli, Maharashtra, 431513

Website: www.axisbank.com

R\sir
I was having my current account in axis bank, due to some reason i closed my firm and given a application to close the current account but it not closed yet
I make every month reminder to the hingoli branch but no replied still about the closing of account, the are just increasing there bank charges
The just say we have forwarded your complain

Nov 27, 2016

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2016

Axis Bank Customer Care's response Hi Murli,

Sorry for the inconvenience. Please write to us at http://bit.ly/2cVef3v along with the account number for us to assist you.

Regards,
Axis Bank

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D

dkmarshal

from Ludhiana, Punjab

Oct 27, 2016

You people are third class service provider I have contacted you again and again but the result is biggggggggggg zero. I have closed my a.c [protected] two years ago but your bank is still continuing my a. C so please close my a. C as soon as possible. Mob [protected]

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Axis Bank Customer Care's response, Oct 29, 2016

Verified Support

Hi,

We have responded to your concerns vide service request number 25849910. For any further clarifications, please write back to us on the same email.

Regards,
Axis Bank

V

viswaharish

from Vijayawada, Andhra Pradesh

Oct 27, 2016

11 oct 2016 i already submitted by address proof details but till today also the account not activate also how much time i have to wait. My mobile no : [protected]

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Axis Bank Customer Care's response, Oct 29, 2016

Verified Support

Hi Viswaharish

We would like to confirm that your account has been activated. For any further assistance, you can get in touch with your home branch or write to us at http://bit.ly/2cVef3v .

Regards,
Axis Bank

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Address: New Delhi, Delhi, 110029

Have applied for a loan at around 15 or 16 of the month of October. i have been called by the verification department and have taken the docs. After a day a call came and asked for some additional info and some more docs which I sent it again. At the last moment another person called and confirmed some details and wanted some more details from me which I was thinking that it was not relevant and I even asked if there is any problem with the process but he said I will DEFINITELY get a process message and a call on Monday, the 24th . Today, which is the 25 of October, I called the rep and he said that there is no data or any docs for me which I have submitted which is not a very good customer service that you have. How can you waste someones time like you don't even care. Think this happens to you and realize what you will feel. As I am a customer to you, you are also a customer to someone else. Hope this does not happens again. Your service is not good. The representative number who last processed it is [protected].

Nov 29, 2016

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2016

Axis Bank Customer Care's response Hi Rana,

Sorry for the trouble. We have made a note of your feedback and will share the same with the concerned team. For any further assistance, you can visit http://bit.ly/2duyE64.

Regards,
Axis Bank

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Address: Bangalore, Karnataka, 5600001

I have applied for a personal loan to IDFC bank and finally cancelled due to some fraud noticed in the agents who is processing the loan.

I got a message from Axis bank today - whether to proceed with the mandate from IDFC. Since the loan is not processed, I request you to NOT TO PROCEED with clearing of mandate form.

My a/c No.[protected]
Name:Geetha KG
Branch: MG road, Bangalore
Mob. No. [protected]

Nov 29, 2016

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Oct 29, 2016

Axis Bank Customer Care's response Hi Geetha,

Please write to us at http://bit.ly/2duyE64 along with the screenshot of the SMS which you have received for us to assist you.

Regards,
Axis Bank

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Address: Mumbai City, Maharashtra, 400095

Hi, axis bank is issuing a card called privilege mastercard and i had taken it up for using the yatra.com vouchers. Even after making all required transactions as per their norms they didn't provide me the vouchers. I really needed the vouchers for availing air tickets but the customer care repeatedly asked me to hold on and wait. This has been going for almost a month and i have not got any vouchers.

I really am very upset about this unprofessionalism and false promises made to me.

Thanks
Ayan chowdhury
Chowdhury. [protected]@yahoo.co.in

Nov 29, 2016

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2016

Axis Bank Customer Care's response Hi Ayan,

Sorry for the trouble. Please share the reference number which you may have received from the last communication channel approached for us to look into it.

Regards,
Axis Bank

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S

Sarwar Zaheeruddin

from Hyderabad, Telangana

Oct 27, 2016

Hello there, it is not at all complaint against axis, bank but it is my concern that is i lost my FD Certificates in travelling.. i am not understanding what to do ?
is it dangerous for me that can any one misuse of my account if they get that documents.. if yes then how can prevent this misuse asap..please suggest me as quickly as possible..

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Axis Bank Customer Care's response, Oct 29, 2016

Verified Support

Hi Zaheeruddin,

Sorry to hear that. Please write to us at http://bit.ly/2dSoSVg in order to assist you.

Regards,
Axis Bank

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Address: Mumbai City, Maharashtra, 400701

I want to correct spelling in my name for salary account. It is showing SNEHAL ANIL WAPHADE and I want to change it to SNEHAL ANIL NAPHADE. This is not possible for me to visit the home branch and nearby branch people rejecting to do the same.
Please do the needful It is most urgent. I want to apply for loan and that bank executive rejecting the same....

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Address: Raichur, Karnataka, 584128

As refrence to above subject, I below Mukesh Kumar Prop. of M/S Anand Electricals Sindhanur do hereby request your goodself as below;
1 Iwas having current ac.no. [protected] with you till 26th october2012. I closed the said account on said day and also surrendered unused cheque, ATM Card along with closer application .further i had withdrawn the entire amount from my said account.
2) But the accont was not closed because of negligence of concerened employee of your bank, due to said negiegence I lost Rs.7130, which was refunded by Income Tax Authority to said account through NEFT on Dt.2/1/2015. In fact you ought to have return the ammount to me or to the Income Tax Dpt., you have adjusted the said amount to your bank expenses, for which I am not at all liable.Therefor you have caused financial loss to me and also mental harassment .
3) Since than I am regularly visiting to your branch and asking about it.Even I had submit a complaint letter on Dt.13/03/2015 to Branch Manager and he assured me to look after this matter and solve it but since than their is no proper responce from them.
hence I request your goodself to settle the grievence in respect of above said account immediately.
I hope the speedy remedy.
Thanks.

Nov 27, 2016

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2016

Axis Bank Customer Care's response Hi Goutam,

We have responded to your concerns vide service request number[protected] dated October 23, 2016. For any further clarifications, please write back to us on the same email.

Regards,
Axis Bank

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K

Keyakarthi

from Chennai, Tamil Nadu

Oct 27, 2016

Sir had salary A/c[protected] in your branch 2696 since i have left my job and have come to my native place is Cuddalore i have applied for a loan in Equitas finance limited for loan against property and the same is credited in my salary A/C[protected] Henkel kindly removed the freeze and allowed me to the withdrawal the amount

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Axis Bank Customer Care's response, Oct 29, 2016

Verified Support

Hi Keyakarthi,

We understand the account is now activated and the cash has been withdrawn by you. In case there is still an issue, you can write to us at http://bit.ly/2cVef3v along with the account number for us to assist you.

Regards,
Axis Bank

M

Murthy Narasimha

from Bengaluru, Karnataka

Nov 1, 2017

Sir I have given my axis account [protected], for my new job for salary account but my account is closed kindly reactivate that boz already I submitted for my new salary account to my hr office..if have any charges or penalties debit when my salary credits

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Address: 143301

Website: www.consumercomplaints.in

Dear sir/madam
I have a saving account under the name of 'school management committee
Govt. elementary school ram roni' dist. tarn taran with account no.
[protected] at axis bank jhabaal kalan, dist. tarn taran, punjab, whose
Ifsc is utib0001529 and micr[protected].
Sir i m newly promoted head teacher of above institution. so i have to
Change the operator. for this purpose i have visited the above said
Branch for 6 times. but still my query is pending.
None of your bank employ guided me correctly.
Especially mr. rahul, miss akaanksha and branch manager.
Every time i visited the branch they demand for new document. they never
Told me at once.
I m very much harassed.
Kindly close my account, so that i can contact with another bank and run
My institution properly.

Regards..
Sawinder singh
Head teacher
Govt. elementary school
Ram roni
Dist. tarn taran
Punjab
Contact no. [protected]

Nov 29, 2016

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2016

Axis Bank Customer Care's response Hi Sawinder,

Thank you for sharing the details. We will get back to you shortly.

Regards,
Axis Bank

Verified Support

Oct 28, 2016

Axis Bank Customer Care's response Hi Sawinder,

We understand Jhabal Kalan branch officials has contacted you and addressed your concern pertaining to change in the operator in your account. We believe branch has collected the required document and same will be send to modification soon.

Regards,
Axis Bank

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Address: Warangal, Andhra Pradesh, 506002

Website: Axis bank

I am sadhik pasha i have transferred money from saudi arabia by using enjaz money transfer. Muhail branch saudi arabia. I total 2850saudi riyal sent on date[protected] to my axis bank account of greenland, begumpet hyderabad
But till money not trasfered to my axis bank account
Please solve this problem
And guide me what i can do from here if any account problem please solve

Nov 25, 2016

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2016

Axis Bank Customer Care's response Hi Sadhik,

We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2dZ5X0W for us to assist you.

Regards,
Axis Bank

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R

ravi_sinhal

from Jaipur, Rajasthan

Oct 24, 2016

Dear sir
on 16 th of oct i have withrawal 6000 rupees from hdfc atm amount is deduct from my account but amount is not released from atm.
My acc no is -[protected]
please credit my amount as soon as possible.

Reply

Axis Bank Customer Care's response, Oct 27, 2016

Verified Support

Hi Ravi,

Sorry for the inconvenience. Please write to us at http://bit.ly/2cVef3v from your registered email ID along with transaction details for us to assist you.

Regards,
Axis Bank

V

vinodyadavqc

from Delhi, Delhi

Oct 24, 2016

Sir,

My self Vinod Kumar, I have saleslady account with Axis Bank Manesar. A/c No. [protected]
Today I received call from mobile No [protected] (Naha)and asking me my credit card details OT, that time I request please transfer call to IVR after that I will provide details.

Regards,

Vinod Kumar
[protected]

Reply

Axis Bank Customer Care's response, Oct 27, 2016

Verified Support

Hi Vinod,

Axis Bank never asks information like Debit Card number, Credit card number, ATM PIN or any other sensitive information over the phone/SMS or in Email. Please do not share this detail with anyone claiming to be calling from Axis Bank. Alternatively, please share the call details at axisbank.com/support for us to look into it.

Regards,
Axis Bank

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Address: Jaipur, Rajasthan, 302021

Website: Axis Bank

Dear sir,

I ashutosh singh chauhan hae a salary account in axis bank vaishali nagar branch and applied for new debit cards before a week. I should get it on 15th october but still i havnt got. Dailly i am visiting them for same but no satisfactory even no any reply from their side,
All this because they have mentioed my acc. No. Instead of my name.
Kindly look and take further action against them
I will be very great full to you

Regards
Ashutosh singh chauhan
Rstpl

Nov 24, 2016

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Oct 20, 2016

Updated by ASHUTOSH SINGH Chauhan Dear sir,

I Ashutosh Singh Chauhan have a salary account in Axis Bank Vaishali Nagar Branch jaipur rajasthan and applied for new debit Cards before a week .I should get it on 15th October but still i havnt got . dailly I am visiting them for same but no satisfactory even no any reply from their side,
All this because they have mentioed my acc. no. instead of my name .
Kindly look and take further action against them
I will be very great full to you

Regards
Ashutosh Singh Chauhan
RSTPL

Verified Support

Oct 24, 2016

Axis Bank Customer Care's response Hi Ashutosh,

We're sorry you had this experience and we want to make this right. Please share your concerns with us at axisbank.com/support for us to assist you.

Regards,
Axis Bank

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A

Aritra Mallick

from Kolkata, West Bengal

Oct 24, 2016

I don't know why debbited consulting charge 265 +39.75 ruppee. I am not happy axis bank services. Either bank debbited my account any other coz so plz infrom and details ...other wise I am stop this account ..

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Axis Bank Customer Care's response, Oct 27, 2016

Verified Support

Hi Aritra,

We're sorry you had this experience and we want to make this right. Please share your concerns with us at axisbank.com/support for us to assist you.

Regards,
Axis Bank

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Address: Pune, Maharashtra, 411046

Hi, i got sms on 17th oct from axis bank saying that my home loan disbursed is done on[protected] and my pre-emi will be due on 10th of every month.
Till now, i haven't received dd/cheque. Whenever i am following with bank person or agent then i am hearing answer that there is it department (Software) issue and still it will take some more time. This is my second and third loan from axis. For my first loan (Phr[protected] i got disbursement dd after 3 weeks and i have paid pre-emi without using axis bank money.
This time, i have two loans and emi amount will be high. So, my question is that why should i pay you if bank has not yet handover dd to me or customer when there is issue from bank side?
For more details
My loan a/c number: phr[protected]
My name: bramhadeo dattatraya suravase

Nov 26, 2016

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Oct 19, 2016

MANISHchudasama's response I am receiving axis bank sms of balance of someone account no. A/c No is xxxx0789. My mobile no [protected] while I do not have any axis bank account. Kindly remove my mobile from your bank and do needful
I am receiving axis bank sms of balance of someone account no. A/c No is xxxx0789. My mobile no [protected] while I do not have any axis bank account. Kindly remove my mobile from your bank and do needful

Oct 19, 2016

MANISHchudasama's response I am receiving axis bank sms of balance of someone account no. A/c No is xxxx0789. My mobile no [protected] while I do not have any axis bank account. Kindly remove my mobile from your bank and do needful

Verified Support

Oct 24, 2016

Axis Bank Customer Care's response Hi Bramhadeo,

Sorry for the trouble. Please allow us some time, we'll get back to you shortly.

Regards,
Axis Bank

Verified Support

Oct 25, 2016

Axis Bank Customer Care's response Hi Bramhadeo,

We understand our Pune loan center executive has contacted you and addressed your concern in this regard. For any further assistance, please get in touch with Pune loan center.

Regards,
Axis Bank

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M

MANISHchudasama

from Bhavnagar, Gujarat

Oct 24, 2016

I am receiving axis bank sms of balance of someone account no. A/c No is xxxx0789. My mobile no [protected] while I do not have any axis bank account. Kindly remove my mobile from your bank and do needful

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Axis Bank Customer Care's response, Oct 27, 2016

Verified Support

Hi,

Sorry for the trouble. Please share your concerns with us at axisbank.com/support for us to assist you.

Regards,
Axis Bank

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Address: Adilabad, Andhra Pradesh, 504001

I am existing customer of this useless organisation .
We have multiple problems one among that is it takes more than 15days to open a account even I my self personally following it up with the banks staff.
Every day they are assuring me that it will be done till the evening from last 15 days.
No manager is available to address such a small issue. I[censored] can not effort for a manager to run a banks day to day activity.
Half knoledge Executives r just missguding the (customer) me and waste my 15days time .
Why don't u close the branch i[censored] can not effort for effective staff.
Hope u may address the issues at ADILABAD TS branch.

Nov 20, 2016

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2016

Axis Bank Customer Care's response Hi,

We're sorry you had this experience and we want to make this right. Please share your concerns with us at axisbank.com/support for us to look into it.

Regards,
Axis Bank

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A

amit7184

from Chennai, Tamil Nadu

Oct 24, 2016

I have got a call on my no from Mobil No: [protected], the person said that he is calling from Axis bank and asked my debit card credentials. When I told him that I am not using any debit card from Axis bank he disconnected the call.

Reply

Axis Bank Customer Care's response, Oct 27, 2016

Verified Support

Hi,

We would like to inform you that Axis Bank never asks information like Debit Card number, Credit card number, ATM PIN or any other sensitive information over the phone/SMS or in e-mail. Please do not share this detail with anyone claiming to be calling from Axis Bank. Alternatively, share the call details at axisbank.com/support for us to look into it.

Regards,
Axis Bank

S

Surath Samaddar

from Kolkata, West Bengal

Oct 25, 2016

Hi,

I am Surath Samaddar yesterday (15th October 2016) my salary a/c deducted RS 419.83 as consolidated DP charges. My a/c is in Kolkata Rajarhat branch. Please let me know for which reason that was charged.

Regards,
Surath Samaddar
[protected]

Reply

Axis Bank Customer Care's response, Oct 27, 2016

Verified Support

Hi Surath,

Sorry for the trouble. Please share your concerns with us at: http://bit.ly/2dMqEYw and our executive will get back to you.

Regards,
Axis Bank

Surath Samaddar's reply, Apr 16, 2017

Again Rs 747 deducted from my account yesterday showing as consolidated DP charges. One demat account was linked with my axis savings account, for which I submitted documents to close. But the cheaters did'nt closed I think. While opening the account the representative request me to open that demat account by saying it's totally charge less and I never used that account also. Now they are deducting money again and again (419+747).it's totally cheating, I am going to close this account.

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