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Axis Bank Complaints & Reviews

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Last updated Apr 22, 2024
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Axis Bank Phone Numbers

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1800 103 5577
2501
1147
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+91 22 2764 8000
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Axis Bank Head Office Address

Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli
Mumbai
Mumbai City District
Maharashtra
India
400025

Axis Bank reviews & complaints page 507

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M
mala ram
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint unnecessary deductions but nobody help to me instead of given a complaint in parent bank

Address:New Delhi, Delhi

I wanted to recharge of rs.350/- in d2h of videocon dt 08 aug 16 by paytm (Internet banking) and deposited of rs.2000/- in paytm's wallet dt 07 sep 16. But both trasanctions are failed due weak internet and both amounts are debited from accounts of axis bank. Both incidents are reported with the parent bank (Axis bankltd. E-block. Cao/js (Trg) dhq. New delhi.116. But nobody have not solved my problem to date. Pl examine the matter and inform...
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B
Baldev Kachhadiya
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Axis bank demand cash against personal loan

Address:Surat, Gujarat, 395006

Dear Team,

Kindly registered complaint against axis bank employee name of Rasmi Vasoya - Relationship Officer - personal loan

I have been applying personal loan ( application no. :[protected] loan a/c no.: PPR[protected] in axis bank Rs. 3, 20, 000/- in last week and loan sensation and also disbursed amount of Rs. 3, 16, 342/- on date off 22/09/2016 but when I call the Rasmi how can I get my DD then after Rasmi...
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P
Priti Singh.
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Penalty in emi of home loan

Address:Thane, Maharashtra, 400602
Website:www.axisbank.com

Dear concern,

Kindly note that we have received call from axis bank regarding delay in credit of home loan emi.

I have given my icici bank account number for emi deduction. After your person call i had visited icici bank branch vikhroli, there are telling we have received incorrect amount. We had paid through cash to axis bank (Near thane branch).
This is not our mistake then why should we pay the penalty....
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M
Mandeep baluja
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deducting unknown charges

Address:New Delhi, Delhi, 110055
Website:www.axisbank.com/ib_logout/logout.html

Hey team,

I think axis bank is doing fraud how the hell these transactions are getting deducted from my account. This is pathetic return my money on priority. When i gone to bank the executive said your account is hacked and you need a new card i think. What rubbish. What is security parameters of axis??

Name :- mandeep baluja

Tran date chqno particulars dr cr
12/7/2016 - tip/scg. Visa....
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V
vijayanmullai
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Insurance policy copy for pmsby policy

Address:631209

I had subscribed for personal accident insurance policy under "pradhan mantri suraksha bima yogana" on 25/05/2015. The policy is renewed on 28/05/2016. For policy subscription and renewal premium wad deducted from my savings account (Axis bank) (Details attached).

But the bank did not provide the insurance policy documents to me during the initial subscription and as well as during policy renewal time also.

I...
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N
Navnath Chaudhari
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan applied and transferred rs. 5000/- to them.

Address:400076
Website:www.nationalcapital.in

Dear Sir/madam,

The following account is fraud account.

Sheetal, Virendra Mandal, Acc no [protected], Axis, IFSC-UTIB0001810.

Please terminate these accounts as these are being used for Loan scam.I have deposited money and now lost it.

Please take strict actions.

Also, help me to get back the fund that i have transferred...
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K
Kanika Gautam
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rs 1961.14 have been unreasonably debited from my bank account

Address:New Delhi, Delhi, 110085

To whomsoever it may concern,

Rs 1961.14 have been unreasonably debited from my bank account for credit card payment.

But I suppose that axis bank has reached heights of idiocy and unprofessionalism, 1000 times I have spoken to your good for nothing customer care executives who have confirmed that this card has been cancelled and I don’t have to pay anything.

Check my complaint log you'll see...
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S
saibalaguru
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New credit card send to new res address

Address:600044

Dear sir
i balagurusamy rtd highwayd dept.
My credit card expriy dt.09/2016 so i want new credit card and add on card pls send to my res new address
old address 4 mallika nagar old pallavaradm chennai 600117
shortly i shifting my house new address
24 f2 balakrishna nivas(near suriya avenue)varadhan nagar & st.
Chrompet, chennai tamilnadu-600044 my cell no [protected] [protected]@gmil.Com
pls...
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C
ca.ushil
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Card not locked

Website:Axis Bank

Hi,

I want to raise my complaint. i lost my forex card in UK. I have tried calling there help line number which is mentioned on online login[protected] but its not working.

I have locked it online e-mailed twice but still i have seen transaction happening.

I am not going to pay for any transaction after my escalation. I am frustrated with the support i am having....
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D
Danish M khan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cash deposit discrepancy

Address:400102

I would request kindly hear the attach audio conversation with axis bank customer care associate name called raghu and kindly hear the way his attitude sound.
Since from last one month this axis bank haven't solved my issue which logged and last time i spoke with senior called vinod who promised me that he will come to an solution for this but 2 weeks gone and there is no clue from them.
And after calling the on their customer...
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R
rekha savnani
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Auto debit money as credit card charges without my consent.

Address:Mehsana, Gujarat, 384315

I am a credit card holder (xxxxx9575) of axis bank which was issues by one of the employee of the axis bank branch visnagar stating that no processing or other charge will be levied for this card.

i made two transactions n paid the amount before stipulated time even though everytime late fee charges were added in that.

last sept card was stolen n i stopped it immediately still charges counting were continue.br...
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P
priya more
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not recieved debit card

Address:Mumbai City, Maharashtra

I opened account 3 months ago. But still I have not received debit card yet. I called customer care, they said your debit card yet then I went to branch and Issued debit card 1 month ago. But still I have not received debit card and still customer care is saying your debit card is not issued. Now, what should I do? Please provide me debit card as soon as possible....
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H
HIJAM GYANESWAR SINGH
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fund transfer Issue

Address:Nagpur, Maharashtra, 440022

Dear sir,

I would like to inform you that yesterday i have installed new app axis pay for fund transfer. I have added my uco account details to transfer amount rs 400 to sbi savings account. After completion of process transaction status shows failure however the amount has been deducted from my uco savings account and the amount has not been transferred till now.

Iam enclosing the transaction details for your...
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Lenindra Jambhulkar
from Satara, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response from any customer care executive. all executives are hopeless

Address:400079

I am existing customer of Axis Bank. I taken home loan from axis bank.. i want to log complaint regarding double deduction of EMI from for same month. No customer care executive are resolving this issues. they said it will take time it will take time.. Just hopeless bank and their executives. I want to switch home loan from axis bank. Also axis bank having more rate of interest with compare to other banks. Also their credit card service is...
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C
chandran0874
from Kamudi, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account closing

Im chandran from gobichettipalayam i have account in bavani branch, the account number of 20054461 last three months before opened the account im not continue the account last month i have submit tha account closing letter give in bavani branch.. but now i got a msg from bank show a negative balance -3081 rs.. pls help us to closing the account .

Chandran.G
[protected]...
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S
speedwayinn
from Muluppilagadu, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Edc machine complaint

Address:Kasaragod, Kerala, 671121
Website:speedwayinnkeral.com

Submit a complaint
Dear sir,

This is inform you that i have a edc machine of axis bank ltd.
And a current a/c no. Also. My a/c no. [protected]

I have a edc machine display problem and machine is also not doing work properly. I made a complaint many times on your call center numbers but they didnt do any thing. I have so many lose of transactions many time because of machine working problem....
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A
aniljo4u
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud with my savings account

Address:Vadodara, Gujarat, 390024
Website:www.axisbank.co.in

I got sms and email from bank on 15th august 2016 that i have redeemed edge loyalty points which i have not done from my account. This is security breach. I have opened several case with customer support of axis bank but all were closed without giving any response. On inquiring i was always told that it would be resolved in 5 working days. I have opened case numbers.
24357015/24544305/24544492/24306406. Also i have send emails to email...
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R
raktwin2
from Ratnagiri, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong / misleading information provided by axis bank customer service

Address:411001
Website:www.axisbank.com

Sir,

It with extreme disappointment I write this letter. For a regular Axis bank customer like myself, you would agree that your customer care department is the first point of contact for seeking clarification. And the fact that one of your agents has misled me by providing false information is unpardonable and unprofessionalism of the worst extent possible. Let me explain

I had purchased a washing machine from...
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P
pushkar kandpal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Edge loyalty point zero

Address:Ludhiana, Punjab, 141002
Website:axisbank

My self Pushkar kandpal using the AXIS BANK credit card[protected] since four year apx .this bank use to pass the information of edge loyalty points to other companies..I have to face a loss of apx 8000/ for which i have lodge the complain in Ludhiana but all in vain...
since yesterday evening (19th sep) I am not able to use my card on line..my edge loyalty point which were apx 25500 were also reflecting as zero...
I am in...
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S
suman thaker
from Mendarda, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not received till today

Address:362001

Respected Sir,
I am a consumer of Axis Bank keshod having account no 45443103 SINCE THE BRACH OPENED IN KESHOD. Since dated 16.04.16, the axis bank is continuously deducting the regular amount from my account without my prior approval.
in above matter, I visited my branch and contacted branch Manager Mr, Nirav Chokshi on dated 24.08.16 . He stated that please add Rs 7000/ in your account for getting deducted amount back. i...
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