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Axis Bank Complaints & Reviews

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Updated: Feb 19, 2026
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Axis Bank reviews & complaints page 507

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S
Suhail Sawant
Oct 18, 2016
Resolved
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Axis Bank Tip/scg.Visa.Pos.Dt 230716

Address: Pune, Maharashtra, 411014

Without my permission some amount getting debited from my account, It is mentioned in the statement like TIP/SCG.VISA.POS.DT 230716.
Am using salary account and what is the use it, why you guys charge me for using debit card.
The amount is debited from my account at 18/10/2016 and the date for that transaction showing is 23/07/2016 then why then charge so late?...
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Babuli2
from Lucknow, Uttar Pradesh
Oct 18, 2016
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Address: 110029
Website: axis bank

Dear Sir/Madam,
Recently ON 15TH oCT, I Made a DD at Axis Bank Branch Located at Gupta Market New Delhi, the Lady sitting at Counter No-2, Kanchan Lata first avoided saying No link, I told I will wait since I need it urgently, after 10 min there was Link, The genlteman sitting at Counter 1 didnot make the posting till around 4pm citing different reasons and after posting Kanchan Lata didnot pass it for atleast 20-25 min, kept on moving here and there, kept on talkin on phone at 4.30 pm a lady executuve sitting at counter no-5 shoewd some empathy asked me why I am waiting and I told her the fact, She asked Kanchan Lata to do it, she repliede who advised him to wait? only after 4.30 ie 1.5 hr approx I got the DD, IF SOMEONE IS LISTENING, CHECK YOUR VIDEO CAMERA RECORDINGS FOR TIME I HAVE QUOTED TO CONFIRM, ASK GENTLEMAN AT COUNTER 1 AND 5
Laxmi- M-[protected]
Nov 19, 2016
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Oct 13, 2016
cskd's response
Deposited my DD in Jayanagar Branch and there was mismatch in my name in DD so they informed that they will send my DD to base branch (Coxtown Branch). Later I called my base branch landline number but there is no response. and it has been three days but still I couldn't get any response.
Oct 18, 2016
Updated by Babuli2
Any further information u can ask me on mobile
Verified Support
Oct 19, 2016
Axis Bank Customer Care's response
Hi Laxmi,

Please allow us some time and we will get back to you shortly.

Regards,
Axis Bank
Verified Support
Oct 19, 2016
Axis Bank Customer Care's response
Hi Laxmi,

We tried contacting you today at 2:33 PM, however, couldn't get through. Please be assured that we have made a note of your feedback in this regard and the same will be shared with the concerned branch. In case of any future concerns, please write to us at: http://bit.ly/2dMqEYw .

Regards,
Axis Bank
Submited my DD and unable to know the status of it and no response for calls
Axis Bank Customer Care's response, Oct 19, 2016
Verified Support
Hi,

It’s perfectly understandable that you’re very upset about what’s happened. Please share your concerns with us at axisbank.com/support for us to assist you.

Regards,
Axis Bank
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    K Ramanjaneya
    Oct 18, 2016
    Resolved
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    Address: Bellary, Karnataka, 583101

    I am suffering Liver Disease and Doctors suggested Liver Transplant for this Cost of transplant is more than Rs. 25.00 Lakhs. So, I have not so much of amount and i stopped all the transactions in this Current Account since from Last Two Years and I returned Cheque Book and ATM CARD TO Bellary - Karnataka - Branch and i also given Letter with Doctors Certificate of Liver Transplant. But till on wards I will receiving Messages from Bank.

    Please considered above and close my account in Bellary Branch, Karntaka state, India
    Nov 18, 2016
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 18, 2016
    Axis Bank Customer Care's response
    Hi Ramanjaneya,

    We have responded to your concerns via service request number:[protected] dated October 17, 2016. For further clarification; you can write back to us on the same mail.

    Regards,
    Axis Bank
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      mr.innocent
      from Mumbai, Maharashtra
      Oct 18, 2016
      Resolved
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      Address: Mumbai City, Maharashtra, 400093

      Hi,

      Few hours ago i received a call from a guy on the name of Axis Bank and my reward points are going to expire today, so that if i want to redeem them i need to share my credit card details. I told him that I can not share such things, then he tried to threaten me saying your account will be debited with some amount if not redeemed today. Please look into this issue as possible as.

      Fake Bank Phone number - [protected]
      Nov 22, 2016
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 18, 2016
      Axis Bank Customer Care's response
      Hi Mr.innocent

      Axis Bank will never ask for details like Debit Card/Credit Card number, ATM PIN or any other sensitive information over the phone/SMS or by Email. If you receive such calls or emails, please do not share any information. We have made a note of the contact details shared by you. Thank you for writing in.

      Regards,
      Axis Bank
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        H
        hamsagars
        from Gurgaon, Haryana
        Oct 17, 2016
        Resolved
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        Resolved

        Address: 110070

        My email no. 11
        Dated 16/10/2016
        Axis bank
        Vasant Kunj
        110070

        Dear Sir/Madam,

        Absolutely on reply from your side for all 11 mails

        Issue 1.

        This is regarding my FD no [protected] which was on Auto renewal mode was closed on 26/09/2016 without my consent. We also have FD much older than these FDs are still active. WHY was this FD was closed I need reasons.

        Issue 2.
        We also have a FD which was opened on the same date and with same amount with same condition (auto- renewal) but there is difference in maturity amount as on 8/09/2016 WHY?

        Issue 3.
        FD no [protected] which was maturing on 8/09/2016 and was closed on 26/09/2016 what about interest for 18/19 days and WHY this amount not paid to me? And is still pending and now interest on interest is adding up each passing day which is due. I need reasons for not receiving interest till today.

        Issue 4.
        We also wish to evaluate all my FDs in my account. Are all my FDs, my deposits, lockers etc. safe with you need assurance from your side As I’ am feeling sad and unsafe with Axis bank.
        Please provide me the reasons for all the above issues.

        Regards,
        Veena Hamsagar
        Nov 19, 2016
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 18, 2016
        Axis Bank Customer Care's response
        Hi Veena,

        We're sorry you had this experience and we want to make this right. Please share the reference number you may have received from the last communication channel approached for us to assist you.

        Regards,
        Axis Bank
        I got an sms and email alert Rs 4000 debited from my account around11:77 am on[protected] as info PUR/PAYU-www.oxigenwallet./GUR/PAYU-www.oxigenwallet./Seq No 343546 . I have no idea what is going on. I am fully unaware of the transaction and want my money recovered.

        also received phonecall from [protected]
        Axis Bank Customer Care's response, Oct 18, 2016
        Verified Support
        Hi Rajnikant,

        We are keen on understanding your concerns. Please share them at axisbank.com/support for us to serve you better.

        Regards,
        Axis Bank
        Why Are you making us fool, there is no information or link related to fraud or complain booking on the link which you have provided, it redirect to following link.

        http://web2.axisbank.com/webforms/axis-support/index.aspx
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          S
          srujangajula
          from Delhi, Delhi
          Oct 17, 2016
          Resolved
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          Address: 500081

          Axis bank not cancelling my credit card as i requested them with emails but they are least bother about it. I've requested many times about this. I've called them about this but no proper response from the.
          So kindly take necessary action so that my issue will solved and axis bank should not do for any one in future.

          Its axis neo credit card. Lat four digits 9712 (Xxxx-xxxx-xxxx-9712).
          Nov 18, 2016
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Oct 17, 2016
          Updated by srujangajula
          I've cleared all amount at the earliest itself.
          Verified Support
          Oct 18, 2016
          Axis Bank Customer Care's response
          Hi,

          We're sorry you had this experience and want to make this right. Please share the reference number you may have received from the last communication channel approached for us to assist you..

          Regards,
          Axis Bank
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            S
            shivangitp
            from Mumbai, Maharashtra
            Oct 17, 2016
            Resolved
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            Address: Thane, Maharashtra, 421203

            This is shivangi pawar.

            I got call from mobile number[protected]. He told he is axis employee and he was calling from axis bank delhi branch. 1st he asked me that you are using axis bank credit card. Then i replied yes. Then he told we have offer for you on your axis bank credit card rewards points. Your rewards points will be converted into cash. Then he asked my credit card number and cvv number & asked otp. I gave all number. Then he hold the line 10 mins and cut the call. I came to know that something going wrong. I check messages and transactions took place. He did transaction rs. 31577.16/- from various franchise. I immediately called axis bank and told what had happened and block the card.

            Now, from my account no. [protected] amount rs. 23262/- auto debited without any intimation. Axis bank not even responding on continuous follow up on dispute amount. Axis bank confirm that they will refund the amount in 120 days but still not yet received despite of they auto debited without any intimation.
            Nov 22, 2016
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Oct 17, 2016
            Updated by shivangitp
            My mobile number is [protected]
            Verified Support
            Oct 18, 2016
            Axis Bank Customer Care's response
            Hi Shivangi,

            We have responded to your concerns vide service request number[protected] dated October 18, 2016. For any further clarifications, please write back to us on the same email.

            Regards,
            Axis Bank
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              A Guruswamy
              from Bengaluru, Karnataka
              Oct 16, 2016
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              Address: Bangalore, Karnataka, 560114
              Website: consumercomplaints.in

              A real estae company with office in hsr layout, gruhakalyan issues refund cheques in 100s and all 100s bounce with no sufficient fund.
              And the axis bank will further issue cheque books and allow frauds to accumulate cases.
              As a receiver how to trust banking system. What about your ethics and control system. Why can not be such account holders blacklisted and warned.
              Axis Bank customer support has been notified about the posted complaint.
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                V
                Vijay kumar bhargava
                from Noida, Uttar Pradesh
                Oct 16, 2016
                Resolved
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                Resolved

                Address: Gautam Buddh Nagar, Uttar Pradesh

                An Amount of Rs. 750/- has been debitted from my account on 14th October, 16 . this type of Amount has been debitted on my Account Every Month. can u please advice me why u charging this amount . i[censored] dont to provide a service then why you are opening a bank.. do u know the value of 750Rs. .. its a big amount of me . So take a action of that amount . ..i want my money back or give me that details of that amount .
                And i don't no why your excutive are always bussy .

                Best Regards,
                vijay Kumar
                [protected]
                Nov 22, 2016
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Oct 15, 2016
                shooda's response
                My contact no. Is [protected]
                Oct 16, 2016
                Updated by Vijay kumar bhargava
                My name is Vijay kumar..having Saving account in axis bank. My Account No is [protected]. Today they deduct 750.47 rupees from my saving account without informing me as a consolidated dp charges.

                I gave a call to customer care they don't have answers why they did it
                Raised a complaint regarding the same

                Best Regards,
                vijay Kumar
                [protected]
                Verified Support
                Oct 18, 2016
                Axis Bank Customer Care's response
                Hi Vijay,

                We are keen on understanding your concerns. Please share them at axisbank.com/support along with your account number for us to serve you better.

                Regards,
                Axis Bank
                Sir mere ATM se transaction declined ho gya tha or pese Kat Gye Jo ATM se nhi nikle or mere account se kate h so please mere pese account me add kr do. My account no. is [protected] please solve my problem.
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                  K
                  kavi vicky
                  from Bengaluru, Karnataka
                  Oct 15, 2016
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                  Resolved

                  Credit card Settlement payment

                  Address: 560049

                  I am writing this with regards to my credit card bill payment. My Credit card number is XXXX-XXXX-XXXX-XXX. I recently received a bill of amount Rs. 67000.

                  This is to inform you that I cannot pay this amount as my family has fallen under hard time in recent months, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt....
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                  N
                  niteshwadh
                  Oct 14, 2016
                  Resolved
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                  Resolved

                  Address: Mumbai City, Maharashtra, 401107
                  Website: www.axisbank.com mobile banking

                  I'm holding an NRO account with Axis bank and hardly do any transactions with Axis bank because of service issues.
                  i did one IMPS transfer of 10, 000 Rs yesterday evening around 5:00 p.m from my NRO account [protected] to Kotak Mahindra Bank under ref # IMPS/P2A/[protected] / [protected]KKBK.
                  I called your contact centre yesterday to find out why the funds are not credited and I got a revert that wait till today morning and it will be credited to beneficiary account. Amount is still not credited and again I called the call centre and the officer replied that it is showing for your transaction Timed out and it will take 2 working days and not sure whether it will credited back to my account or beneficiary account. This is not problem that session timed out. I want to know where the funds and when it will be credited IMPS?
                  Nov 18, 2016
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 18, 2016
                  Axis Bank Customer Care's response
                  Hi Nitesh,

                  Sorry for the trouble. Please write to us at http://bit.ly/2dGmZPC along with the account number and the transaction details for us to assist you.

                  Regards,
                  Axis Bank
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                    M
                    Manju_rel
                    from Bengaluru, Karnataka
                    Oct 14, 2016
                    Resolved
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                    Resolved

                    Address: 517501

                    Dear Axis Bank CEO,
                    I am having a IT startup company, and opened a corporate acc with Axis bank . My Acc No is [protected]. I want to close my account so I have submitted ac closing form to executive. Before giving the form I have asked the executive whether I have to maintain any min bal. He told that no need.later after follow ups for month with him he told to deposit 320Rs by end of Aug. I have deposited 320Rs. Now he is telling i have to deposit 3k in my a/c to close it. For his mistake why i have to pay money. I fed up with the type of response from them so kindly take this complaint into consideration &Close my Ac with immediate effect without any money payment from my end.

                    Please close this ASAP

                    Thanks & Regards,
                    Nov 18, 2016
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 18, 2016
                    Axis Bank Customer Care's response
                    Hi Manju,

                    Sorry for the inconvenience caused. Please write to us at http://bit.ly/2e1wzMP along with the account number for us to assist you.

                    Regards,
                    Axis Bank
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                      P
                      Prashant1689
                      from Bengaluru, Karnataka
                      Oct 14, 2016
                      Resolved
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                      Address: Vadodara, Gujarat, 390021
                      Website: www.axisbank.com

                      Hello,

                      Axis bank CEO

                      my account number is - [protected]

                      I have new salary account on axis bank, after opening my account there was Rs.-575 amount on my account, after 1 month i got salary then Rs575 Deducted from my account & shown as Lien balance Rs 575.

                      axis bank executive didnot told about this charges, i also discuss with customer care they told me that Rs575 is charges of Debit Card + Service Tax.

                      I m very disappointed from axis bank services,

                      please refund my Rs.575.

                      i look forward to receiving you early reply.

                      Thank You,
                      Nov 18, 2016
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 14, 2016
                      Axis Bank Customer Care's response
                      Hi Prashant,

                      We are looking into your concerns via service request number: 25494565. Please call us on our toll free number on[protected] /[protected] in the next 2 - 3 working days to know the status.

                      Regards,
                      Axis Bank
                      Nov 29, 2016
                      Updated by Prashant1689
                      Thank you, my issue resolved

                      Axis Bank — Security not working neatly

                      Very dirty uneducated watchman I have never seen. Axis bank have a gud name don't spoil that name by keeping these kind of security located at vinobnagar 100ft road shimoga. If he started speaking he spit on us. And atm always having one na another issue... Security speakers very rudely if asks that ATM working r not. At least try to maintain good security and maintanance
                      Axis Bank Customer Care's response, Oct 18, 2016
                      Verified Support
                      Hi Priya,

                      We’re sorry about the bad experience you had at our ATM. Please share the exact location (landmark/area) of the ATM for us to look into it at the earliest.

                      Regards,
                      Axis Bank
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                        saisundeepkumar498
                        from Ongole, Andhra Pradesh
                        Oct 13, 2016
                        Resolved
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                        Resolved

                        Address: Prakasam, Andhra Pradesh, 523001
                        Website: axisbank.com

                        Hi,
                        I am Sai Sundeep Kumar Darisinala

                        Holding an current account in axis bank with account number
                        [protected]

                        And Coming to the point

                        The above mentioned account iam operating with axis bank from 2011. For the sake of Car loan repayment ...

                        Every month an amount 11950 will be payed to tata motors ...

                        And I have continued this account for 3 years...

                        ie., up to 10 October 2014

                        And my car loan also got finished so I have opt to close the current account which I don't want to continue...

                        So i visited the home branch of my account(ongole Praksam district) and i asked details for closure...

                        I visited the home branch in between 10 October to 20 th October 2014.

                        And has given a hand written letter to the respective person who is taking care at that time...

                        Even i handover My axis bank Atm card & check book also...

                        The bank people said after collection of those with in short period of time it will be closed ...

                        So i left my home and completely forgotten about axis bank account details issue..

                        Now the Major problem i am facing is

                        Yesterday some 3rd party person called me and said I have done wrong transaction of rupees 20000 to your account kindly please revert it back to my account he asked like that.

                        I asked clearly to which account have you transferred money

                        He told it was an axis Bank account of mee...

                        Immediately i went to the nearest branch and inquired about that ...

                        The money has been credited to my account and bank people has debited nearly 18000 for the minimum balance and some card maintaining charges has been detected.
                        then the remaining balance in my account is 2000...

                        The issue is first of all i have given request for cancellation of my account in the home branch 2 years back but the specific branch people have not taken immediate action and neglected my request...

                        and today i got a call from that 3rd party person and doing black mail like when will you return my money or else I will file a case on you in the police station like that he is doing blackmail ...

                        Here the complete mistake was done by bank people...

                        And today i am the victim... ...

                        Regarding to this i have raised a complaint and number is

                        25544096

                        So i need his money to be returned back to his account and i need that account to be closed immediately...

                        my contact number is [protected].
                        Nov 18, 2016
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 18, 2016
                        Axis Bank Customer Care's response
                        Hi Sai,

                        We are looking into your concerns vide service request number 2554526 and will get back to you shortly on your registered email ID.

                        Regards,
                        Axis Bank
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                          G
                          geetanjali aggrawal
                          from New Delhi, Delhi
                          Oct 13, 2016
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110018

                          I have visited axis bank branch two times on 3.45 pm. But they have closed their doors. According to law bank official timings are 9.30 am to 5.30 pm. Even governments banks are also opened for customers till 5.00 pm. Then why axis bank is closed at 3.30 pm. 2.00 pm to 3. Pm they have their lunch timings and after that at 3.30 pm they closed doors for customers. For working class people who can not visit banks for their personal work in first half at what time they do their work relative to bank. It is very unreliable. I need an answer why they closed the door so early? If they are doing so then please declare it as their official timings.
                          Nov 17, 2016
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 14, 2016
                          Axis Bank Customer Care's response
                          Hi Geetanjali,

                          Sorry for any inconvenience caused. We have made a note of your feedback and will share the same with the concerned team. For any further assistance you can write to us at: http://bit.ly/2cSU5ap along with complete branch details.

                          Regards,
                          Axis Bank
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                            J
                            jenald
                            from Chennai, Tamil Nadu
                            Oct 13, 2016
                            Resolved
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                            Resolved

                            Address: 629001
                            Website: axisbank.com

                            Our company head office opening a salary account on sep 2. The welcome kit is sending to my communication address. But i did not received any reference no or call from courier or axis bank. And it will be returned to axis bank branch. Please send me the welcome kit to my communication address and send me the reference no of courier. Please send it quickly.
                            Nov 14, 2016
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 14, 2016
                            Axis Bank Customer Care's response
                            Hi Jenald,

                            Sorry for the trouble. Please share the details at http://bit.ly/2cVef3v for us to assist you at the earliest.

                            Regards,
                            Axis Bank
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                              SESHUKOLANU
                              from Coimbatore, Tamil Nadu
                              Oct 13, 2016
                              Resolved
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                              Resolved

                              Address: Hyderabad, Andhra Pradesh, 500055

                              I am using Axis Bank Credit card for the past 5 years and recently I have been getting some fake calls from the phone number [protected] and requesting me to furnish my Credit card details along with CVV number. As I was already alerted by your Bank officials not to disclose any thing related to my Credit card and accordingly I refuse to give any information. They have been often calling me and trying to convince. Please take appropriate Legal action on such people.
                              SESHA GIRI RAO.K
                              Phone : [protected]
                              Nov 15, 2016
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 14, 2016
                              Axis Bank Customer Care's response
                              Hi Sesha,

                              Sorry for any inconvenience caused. Please write to us at: http://bit.ly/2cSU5ap from your registered email ID along with the number from which you are receiving the calls for us to assist you.

                              Regards,
                              Axis Bank
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                                Suparna ash
                                from Mumbai, Maharashtra
                                Oct 12, 2016
                                Resolved
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                                Resolved

                                Address: 401209

                                Agents approaching to customer are worst as well no product knowledge as well not trained in personalised talking to customer no proper information at all by agents named Mr. Manjunath as well senior manager Mr. Balla

                                As I have converted transaction into and executive conformed me a wrong amount for paying the bill because of which my card was in temporary block does not have any trainig giving wrong information for which customer needs to bear the pain as well the customer executive don't know whn and wat verification needed to be done for which customer face problem a lot lack of knowledge communication skills nd worst nd poor service via axis bank as brand reputed banking sector
                                Nov 14, 2016
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Oct 06, 2016
                                Punitha Vinoth's response
                                Axis Bank Loan statement req
                                Loan no = PPROO[protected]

                                Regards,
                                Vinoth
                                Verified Support
                                Oct 14, 2016
                                Axis Bank Customer Care's response
                                Hi Suparna,

                                Sorry for the trouble. Please share the details at http://bit.ly/2dutWTa for us to assist you at the earliest.

                                Regards,
                                Axis Bank
                                Dear sir,

                                please provide as loan statement as possible

                                name : g. Vinoth
                                loan account number = pproo[protected]

                                kindly pls arrange sir

                                regards,
                                g. Vinoth
                                Axis Bank Customer Care's response, Oct 14, 2016
                                Verified Support
                                Hi Punitha,

                                Please share the details at http://bit.ly/2duyE64 along with the loan account number for us to assist you.

                                Regards,
                                Axis Bank
                                To
                                The manager axis bank


                                Sir,
                                I had suffered for closing my demat account still action cannot be taken. It was inactive but closure of my demat account concerned person look in to the matter which was unable to do.

                                Please kindly help me out this issue to close my demat account
                                Axis Bank Customer Care's response, Oct 14, 2016
                                Verified Support
                                Hi Siva,

                                We're sorry you had this experience and want to make this right. Please share your concerns at axisbank.com/support for us to assist you.

                                Regards,
                                Axis Bank
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                                  A
                                  axis321
                                  from Bengaluru, Karnataka
                                  Oct 12, 2016
                                  Resolved
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                                  Resolved

                                  Rd amount not deducted

                                  Address: 560047
                                  Website: www.axisbank.com/retail/deposits

                                  Hi,
                                  i have open 2RD account online by net banking last month 1st was 3000 and 2nd was 2000 and select due date 7th for every month.but now my 1st rd amount 3000 has been deducted from my account but the second amount 2000 still not deducted.10 to 20 times i called to customer care even 7-8 mails i sended to axis support team they only give Reference number[protected]and said wait it is under process.very bad experience of axis bank...
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                                  tariq approach
                                  from Lucknow, Uttar Pradesh
                                  Oct 11, 2016
                                  Resolved
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                                  Resolved

                                  Address: Lucknow, Uttar Pradesh, 226001
                                  Website: Axis bank

                                  Dear sir!
                                  On monday, 10th october 2016, i was adding rs. 200 to my freecharge account through my debit card. While doing that transaction failed but rs. 200 were debited from my account. Kindly help.
                                  Name : mohd tariq ashraf
                                  Account no. : [protected]
                                  Branch : lucknow main branch
                                  Ifsc code : utib0000053

                                  Kindly look into the matter as soon as possible.
                                  Thank you
                                  Nov 13, 2016
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 13, 2016
                                  Axis Bank Customer Care's response
                                  Hi Tariq,

                                  Sorry for the trouble. Please share your concerns with us at axisbank.com/support for us to assist you.

                                  Regards,
                                  Axis Bank
                                  Dear sir,

                                  i was submitted my document to ahmed bad medam aruna
                                  she hand moblie swiched off, before 10 minute ago send by whatsapp she see but no reply after then she swiched off,
                                  Axis Bank Customer Care's response, Oct 13, 2016
                                  Verified Support
                                  Hi Rajendra,

                                  We're sorry you had this experience and we want to make this right. Please share your concerns with us at axisbank.com/support for us to assist you.

                                  Regards,
                                  Axis Bank
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