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Axis Bank Complaints & Reviews

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Updated: Apr 16, 2026
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Axis Bank reviews & complaints page 507

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S
SadhiSadh
Oct 20, 2016
Resolved
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Address: Warangal, Andhra Pradesh, 506002
Website: Axis bank

I am sadhik pasha i have transferred money from saudi arabia by using enjaz money transfer. Muhail branch saudi arabia. I total 2850saudi riyal sent on date[protected] to my axis bank account of greenland, begumpet hyderabad
But till money not trasfered to my axis bank account
Please solve this problem
And guide me what i can do from here if any account problem please solve
Nov 25, 2016
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2016
Axis Bank Customer Care's response
Hi Sadhik,

We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2dZ5X0W for us to assist you.

Regards,
Axis Bank
Dear sir
on 16 th of oct i have withrawal 6000 rupees from hdfc atm amount is deduct from my account but amount is not released from atm.
My acc no is -[protected]
please credit my amount as soon as possible.
Axis Bank Customer Care's response, Oct 27, 2016
Verified Support
Hi Ravi,

Sorry for the inconvenience. Please write to us at http://bit.ly/2cVef3v from your registered email ID along with transaction details for us to assist you.

Regards,
Axis Bank
Sir,

My self Vinod Kumar, I have saleslady account with Axis Bank Manesar. A/c No. [protected]
Today I received call from mobile No [protected] (Naha)and asking me my credit card details OT, that time I request please transfer call to IVR after that I will provide details.

Regards,

Vinod Kumar
[protected]
Axis Bank Customer Care's response, Oct 27, 2016
Verified Support
Hi Vinod,

Axis Bank never asks information like Debit Card number, Credit card number, ATM PIN or any other sensitive information over the phone/SMS or in Email. Please do not share this detail with anyone claiming to be calling from Axis Bank. Alternatively, please share the call details at axisbank.com/support for us to look into it.

Regards,
Axis Bank
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    A
    ASHUTOSH SINGH Chauhan
    from Delhi, Delhi
    Oct 20, 2016
    Resolved
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    Address: Jaipur, Rajasthan, 302021
    Website: Axis Bank

    Dear sir,

    I ashutosh singh chauhan hae a salary account in axis bank vaishali nagar branch and applied for new debit cards before a week. I should get it on 15th october but still i havnt got. Dailly i am visiting them for same but no satisfactory even no any reply from their side,
    All this because they have mentioed my acc. No. Instead of my name.
    Kindly look and take further action against them
    I will be very great full to you

    Regards
    Ashutosh singh chauhan
    Rstpl
    Nov 24, 2016
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Oct 20, 2016
    Updated by ASHUTOSH SINGH Chauhan
    Dear sir,

    I Ashutosh Singh Chauhan have a salary account in Axis Bank Vaishali Nagar Branch jaipur rajasthan and applied for new debit Cards before a week .I should get it on 15th October but still i havnt got . dailly I am visiting them for same but no satisfactory even no any reply from their side,
    All this because they have mentioed my acc. no. instead of my name .
    Kindly look and take further action against them
    I will be very great full to you

    Regards
    Ashutosh Singh Chauhan
    RSTPL
    Verified Support
    Oct 24, 2016
    Axis Bank Customer Care's response
    Hi Ashutosh,

    We're sorry you had this experience and we want to make this right. Please share your concerns with us at axisbank.com/support for us to assist you.

    Regards,
    Axis Bank
    I don't know why debbited consulting charge 265 +39.75 ruppee. I am not happy axis bank services. Either bank debbited my account any other coz so plz infrom and details ...other wise I am stop this account ..
    Axis Bank Customer Care's response, Oct 27, 2016
    Verified Support
    Hi Aritra,

    We're sorry you had this experience and we want to make this right. Please share your concerns with us at axisbank.com/support for us to assist you.

    Regards,
    Axis Bank
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      Bramhadeo Suravase
      from Washim, Maharashtra
      Oct 19, 2016
      Resolved
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      Address: Pune, Maharashtra, 411046

      Hi, i got sms on 17th oct from axis bank saying that my home loan disbursed is done on[protected] and my pre-emi will be due on 10th of every month.
      Till now, i haven't received dd/cheque. Whenever i am following with bank person or agent then i am hearing answer that there is it department (Software) issue and still it will take some more time. This is my second and third loan from axis. For my first loan (Phr[protected] i got disbursement dd after 3 weeks and i have paid pre-emi without using axis bank money.
      This time, i have two loans and emi amount will be high. So, my question is that why should i pay you if bank has not yet handover dd to me or customer when there is issue from bank side?
      For more details
      My loan a/c number: phr[protected]
      My name: bramhadeo dattatraya suravase
      Nov 26, 2016
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Oct 19, 2016
      MANISHchudasama's response
      I am receiving axis bank sms of balance of someone account no. A/c No is xxxx0789. My mobile no [protected] while I do not have any axis bank account. Kindly remove my mobile from your bank and do needful
      I am receiving axis bank sms of balance of someone account no. A/c No is xxxx0789. My mobile no [protected] while I do not have any axis bank account. Kindly remove my mobile from your bank and do needful
      Oct 19, 2016
      MANISHchudasama's response
      I am receiving axis bank sms of balance of someone account no. A/c No is xxxx0789. My mobile no [protected] while I do not have any axis bank account. Kindly remove my mobile from your bank and do needful
      Verified Support
      Oct 24, 2016
      Axis Bank Customer Care's response
      Hi Bramhadeo,

      Sorry for the trouble. Please allow us some time, we'll get back to you shortly.

      Regards,
      Axis Bank
      Verified Support
      Oct 25, 2016
      Axis Bank Customer Care's response
      Hi Bramhadeo,

      We understand our Pune loan center executive has contacted you and addressed your concern in this regard. For any further assistance, please get in touch with Pune loan center.

      Regards,
      Axis Bank
      I am receiving axis bank sms of balance of someone account no. A/c No is xxxx0789. My mobile no [protected] while I do not have any axis bank account. Kindly remove my mobile from your bank and do needful
      Axis Bank Customer Care's response, Oct 27, 2016
      Verified Support
      Hi,

      Sorry for the trouble. Please share your concerns with us at axisbank.com/support for us to assist you.

      Regards,
      Axis Bank
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        K
        Kanname
        from Chandur, Telangana
        Oct 18, 2016
        Resolved
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        Resolved

        Address: Adilabad, Andhra Pradesh, 504001

        I am existing customer of this useless organisation .
        We have multiple problems one among that is it takes more than 15days to open a account even I my self personally following it up with the banks staff.
        Every day they are assuring me that it will be done till the evening from last 15 days.
        No manager is available to address such a small issue. I[censored] can not effort for a manager to run a banks day to day activity.
        Half knoledge Executives r just missguding the (customer) me and waste my 15days time .
        Why don't u close the branch i[censored] can not effort for effective staff.
        Hope u may address the issues at ADILABAD TS branch.
        Nov 20, 2016
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 19, 2016
        Axis Bank Customer Care's response
        Hi,

        We're sorry you had this experience and we want to make this right. Please share your concerns with us at axisbank.com/support for us to look into it.

        Regards,
        Axis Bank
        I have got a call on my no from Mobil No: [protected], the person said that he is calling from Axis bank and asked my debit card credentials. When I told him that I am not using any debit card from Axis bank he disconnected the call.
        Axis Bank Customer Care's response, Oct 27, 2016
        Verified Support
        Hi,

        We would like to inform you that Axis Bank never asks information like Debit Card number, Credit card number, ATM PIN or any other sensitive information over the phone/SMS or in e-mail. Please do not share this detail with anyone claiming to be calling from Axis Bank. Alternatively, share the call details at axisbank.com/support for us to look into it.

        Regards,
        Axis Bank
        Hi,

        I am Surath Samaddar yesterday (15th October 2016) my salary a/c deducted RS 419.83 as consolidated DP charges. My a/c is in Kolkata Rajarhat branch. Please let me know for which reason that was charged.

        Regards,
        Surath Samaddar
        [protected]
        Axis Bank Customer Care's response, Oct 27, 2016
        Verified Support
        Hi Surath,

        Sorry for the trouble. Please share your concerns with us at: http://bit.ly/2dMqEYw and our executive will get back to you.

        Regards,
        Axis Bank
        Surath Samaddar's reply, Apr 16, 2017
        Again Rs 747 deducted from my account yesterday showing as consolidated DP charges. One demat account was linked with my axis savings account, for which I submitted documents to close. But the cheaters did'nt closed I think. While opening the account the representative request me to open that demat account by saying it's totally charge less and I never used that account also. Now they are deducting money again and again (419+747).it's totally cheating, I am going to close this account.
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          S
          Suhail Sawant
          Oct 18, 2016
          Resolved
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          Resolved

          Axis Bank Tip/scg.Visa.Pos.Dt 230716

          Address: Pune, Maharashtra, 411014

          Without my permission some amount getting debited from my account, It is mentioned in the statement like TIP/SCG.VISA.POS.DT 230716.
          Am using salary account and what is the use it, why you guys charge me for using debit card.
          The amount is debited from my account at 18/10/2016 and the date for that transaction showing is 23/07/2016 then why then charge so late?...
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          Babuli2
          from Lucknow, Uttar Pradesh
          Oct 18, 2016
          Resolved
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          Resolved

          Address: 110029
          Website: axis bank

          Dear Sir/Madam,
          Recently ON 15TH oCT, I Made a DD at Axis Bank Branch Located at Gupta Market New Delhi, the Lady sitting at Counter No-2, Kanchan Lata first avoided saying No link, I told I will wait since I need it urgently, after 10 min there was Link, The genlteman sitting at Counter 1 didnot make the posting till around 4pm citing different reasons and after posting Kanchan Lata didnot pass it for atleast 20-25 min, kept on moving here and there, kept on talkin on phone at 4.30 pm a lady executuve sitting at counter no-5 shoewd some empathy asked me why I am waiting and I told her the fact, She asked Kanchan Lata to do it, she repliede who advised him to wait? only after 4.30 ie 1.5 hr approx I got the DD, IF SOMEONE IS LISTENING, CHECK YOUR VIDEO CAMERA RECORDINGS FOR TIME I HAVE QUOTED TO CONFIRM, ASK GENTLEMAN AT COUNTER 1 AND 5
          Laxmi- M-[protected]
          Nov 19, 2016
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Oct 13, 2016
          cskd's response
          Deposited my DD in Jayanagar Branch and there was mismatch in my name in DD so they informed that they will send my DD to base branch (Coxtown Branch). Later I called my base branch landline number but there is no response. and it has been three days but still I couldn't get any response.
          Oct 18, 2016
          Updated by Babuli2
          Any further information u can ask me on mobile
          Verified Support
          Oct 19, 2016
          Axis Bank Customer Care's response
          Hi Laxmi,

          Please allow us some time and we will get back to you shortly.

          Regards,
          Axis Bank
          Verified Support
          Oct 19, 2016
          Axis Bank Customer Care's response
          Hi Laxmi,

          We tried contacting you today at 2:33 PM, however, couldn't get through. Please be assured that we have made a note of your feedback in this regard and the same will be shared with the concerned branch. In case of any future concerns, please write to us at: http://bit.ly/2dMqEYw .

          Regards,
          Axis Bank
          Submited my DD and unable to know the status of it and no response for calls
          Axis Bank Customer Care's response, Oct 19, 2016
          Verified Support
          Hi,

          It’s perfectly understandable that you’re very upset about what’s happened. Please share your concerns with us at axisbank.com/support for us to assist you.

          Regards,
          Axis Bank
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            K Ramanjaneya
            Oct 18, 2016
            Resolved
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            Resolved

            Address: Bellary, Karnataka, 583101

            I am suffering Liver Disease and Doctors suggested Liver Transplant for this Cost of transplant is more than Rs. 25.00 Lakhs. So, I have not so much of amount and i stopped all the transactions in this Current Account since from Last Two Years and I returned Cheque Book and ATM CARD TO Bellary - Karnataka - Branch and i also given Letter with Doctors Certificate of Liver Transplant. But till on wards I will receiving Messages from Bank.

            Please considered above and close my account in Bellary Branch, Karntaka state, India
            Nov 18, 2016
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 18, 2016
            Axis Bank Customer Care's response
            Hi Ramanjaneya,

            We have responded to your concerns via service request number:[protected] dated October 17, 2016. For further clarification; you can write back to us on the same mail.

            Regards,
            Axis Bank
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              mr.innocent
              from Mumbai, Maharashtra
              Oct 18, 2016
              Resolved
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              Address: Mumbai City, Maharashtra, 400093

              Hi,

              Few hours ago i received a call from a guy on the name of Axis Bank and my reward points are going to expire today, so that if i want to redeem them i need to share my credit card details. I told him that I can not share such things, then he tried to threaten me saying your account will be debited with some amount if not redeemed today. Please look into this issue as possible as.

              Fake Bank Phone number - [protected]
              Nov 22, 2016
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 18, 2016
              Axis Bank Customer Care's response
              Hi Mr.innocent

              Axis Bank will never ask for details like Debit Card/Credit Card number, ATM PIN or any other sensitive information over the phone/SMS or by Email. If you receive such calls or emails, please do not share any information. We have made a note of the contact details shared by you. Thank you for writing in.

              Regards,
              Axis Bank
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                H
                hamsagars
                from Gurgaon, Haryana
                Oct 17, 2016
                Resolved
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                Resolved

                Address: 110070

                My email no. 11
                Dated 16/10/2016
                Axis bank
                Vasant Kunj
                110070

                Dear Sir/Madam,

                Absolutely on reply from your side for all 11 mails

                Issue 1.

                This is regarding my FD no [protected] which was on Auto renewal mode was closed on 26/09/2016 without my consent. We also have FD much older than these FDs are still active. WHY was this FD was closed I need reasons.

                Issue 2.
                We also have a FD which was opened on the same date and with same amount with same condition (auto- renewal) but there is difference in maturity amount as on 8/09/2016 WHY?

                Issue 3.
                FD no [protected] which was maturing on 8/09/2016 and was closed on 26/09/2016 what about interest for 18/19 days and WHY this amount not paid to me? And is still pending and now interest on interest is adding up each passing day which is due. I need reasons for not receiving interest till today.

                Issue 4.
                We also wish to evaluate all my FDs in my account. Are all my FDs, my deposits, lockers etc. safe with you need assurance from your side As I’ am feeling sad and unsafe with Axis bank.
                Please provide me the reasons for all the above issues.

                Regards,
                Veena Hamsagar
                Nov 19, 2016
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 18, 2016
                Axis Bank Customer Care's response
                Hi Veena,

                We're sorry you had this experience and we want to make this right. Please share the reference number you may have received from the last communication channel approached for us to assist you.

                Regards,
                Axis Bank
                I got an sms and email alert Rs 4000 debited from my account around11:77 am on[protected] as info PUR/PAYU-www.oxigenwallet./GUR/PAYU-www.oxigenwallet./Seq No 343546 . I have no idea what is going on. I am fully unaware of the transaction and want my money recovered.

                also received phonecall from [protected]
                Axis Bank Customer Care's response, Oct 18, 2016
                Verified Support
                Hi Rajnikant,

                We are keen on understanding your concerns. Please share them at axisbank.com/support for us to serve you better.

                Regards,
                Axis Bank
                Why Are you making us fool, there is no information or link related to fraud or complain booking on the link which you have provided, it redirect to following link.

                http://web2.axisbank.com/webforms/axis-support/index.aspx
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                  srujangajula
                  from Delhi, Delhi
                  Oct 17, 2016
                  Resolved
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                  Address: 500081

                  Axis bank not cancelling my credit card as i requested them with emails but they are least bother about it. I've requested many times about this. I've called them about this but no proper response from the.
                  So kindly take necessary action so that my issue will solved and axis bank should not do for any one in future.

                  Its axis neo credit card. Lat four digits 9712 (Xxxx-xxxx-xxxx-9712).
                  Nov 18, 2016
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Oct 17, 2016
                  Updated by srujangajula
                  I've cleared all amount at the earliest itself.
                  Verified Support
                  Oct 18, 2016
                  Axis Bank Customer Care's response
                  Hi,

                  We're sorry you had this experience and want to make this right. Please share the reference number you may have received from the last communication channel approached for us to assist you..

                  Regards,
                  Axis Bank
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                    shivangitp
                    from Mumbai, Maharashtra
                    Oct 17, 2016
                    Resolved
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                    Resolved

                    Address: Thane, Maharashtra, 421203

                    This is shivangi pawar.

                    I got call from mobile number[protected]. He told he is axis employee and he was calling from axis bank delhi branch. 1st he asked me that you are using axis bank credit card. Then i replied yes. Then he told we have offer for you on your axis bank credit card rewards points. Your rewards points will be converted into cash. Then he asked my credit card number and cvv number & asked otp. I gave all number. Then he hold the line 10 mins and cut the call. I came to know that something going wrong. I check messages and transactions took place. He did transaction rs. 31577.16/- from various franchise. I immediately called axis bank and told what had happened and block the card.

                    Now, from my account no. [protected] amount rs. 23262/- auto debited without any intimation. Axis bank not even responding on continuous follow up on dispute amount. Axis bank confirm that they will refund the amount in 120 days but still not yet received despite of they auto debited without any intimation.
                    Nov 22, 2016
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Oct 17, 2016
                    Updated by shivangitp
                    My mobile number is [protected]
                    Verified Support
                    Oct 18, 2016
                    Axis Bank Customer Care's response
                    Hi Shivangi,

                    We have responded to your concerns vide service request number[protected] dated October 18, 2016. For any further clarifications, please write back to us on the same email.

                    Regards,
                    Axis Bank
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                      A Guruswamy
                      from Bengaluru, Karnataka
                      Oct 16, 2016
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                      Address: Bangalore, Karnataka, 560114
                      Website: consumercomplaints.in

                      A real estae company with office in hsr layout, gruhakalyan issues refund cheques in 100s and all 100s bounce with no sufficient fund.
                      And the axis bank will further issue cheque books and allow frauds to accumulate cases.
                      As a receiver how to trust banking system. What about your ethics and control system. Why can not be such account holders blacklisted and warned.
                      Axis Bank customer support has been notified about the posted complaint.
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                        Vijay kumar bhargava
                        from Noida, Uttar Pradesh
                        Oct 16, 2016
                        Resolved
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                        Resolved

                        Address: Gautam Buddh Nagar, Uttar Pradesh

                        An Amount of Rs. 750/- has been debitted from my account on 14th October, 16 . this type of Amount has been debitted on my Account Every Month. can u please advice me why u charging this amount . i[censored] dont to provide a service then why you are opening a bank.. do u know the value of 750Rs. .. its a big amount of me . So take a action of that amount . ..i want my money back or give me that details of that amount .
                        And i don't no why your excutive are always bussy .

                        Best Regards,
                        vijay Kumar
                        [protected]
                        Nov 22, 2016
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Oct 15, 2016
                        shooda's response
                        My contact no. Is [protected]
                        Oct 16, 2016
                        Updated by Vijay kumar bhargava
                        My name is Vijay kumar..having Saving account in axis bank. My Account No is [protected]. Today they deduct 750.47 rupees from my saving account without informing me as a consolidated dp charges.

                        I gave a call to customer care they don't have answers why they did it
                        Raised a complaint regarding the same

                        Best Regards,
                        vijay Kumar
                        [protected]
                        Verified Support
                        Oct 18, 2016
                        Axis Bank Customer Care's response
                        Hi Vijay,

                        We are keen on understanding your concerns. Please share them at axisbank.com/support along with your account number for us to serve you better.

                        Regards,
                        Axis Bank
                        Sir mere ATM se transaction declined ho gya tha or pese Kat Gye Jo ATM se nhi nikle or mere account se kate h so please mere pese account me add kr do. My account no. is [protected] please solve my problem.
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                          kavi vicky
                          from Bengaluru, Karnataka
                          Oct 15, 2016
                          Resolved
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                          Resolved

                          Credit card Settlement payment

                          Address: 560049

                          I am writing this with regards to my credit card bill payment. My Credit card number is XXXX-XXXX-XXXX-XXX. I recently received a bill of amount Rs. 67000.

                          This is to inform you that I cannot pay this amount as my family has fallen under hard time in recent months, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt....
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                          niteshwadh
                          Oct 14, 2016
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra, 401107
                          Website: www.axisbank.com mobile banking

                          I'm holding an NRO account with Axis bank and hardly do any transactions with Axis bank because of service issues.
                          i did one IMPS transfer of 10, 000 Rs yesterday evening around 5:00 p.m from my NRO account [protected] to Kotak Mahindra Bank under ref # IMPS/P2A/[protected] / [protected]KKBK.
                          I called your contact centre yesterday to find out why the funds are not credited and I got a revert that wait till today morning and it will be credited to beneficiary account. Amount is still not credited and again I called the call centre and the officer replied that it is showing for your transaction Timed out and it will take 2 working days and not sure whether it will credited back to my account or beneficiary account. This is not problem that session timed out. I want to know where the funds and when it will be credited IMPS?
                          Nov 18, 2016
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 18, 2016
                          Axis Bank Customer Care's response
                          Hi Nitesh,

                          Sorry for the trouble. Please write to us at http://bit.ly/2dGmZPC along with the account number and the transaction details for us to assist you.

                          Regards,
                          Axis Bank
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                            Manju_rel
                            from Bengaluru, Karnataka
                            Oct 14, 2016
                            Resolved
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                            Resolved

                            Address: 517501

                            Dear Axis Bank CEO,
                            I am having a IT startup company, and opened a corporate acc with Axis bank . My Acc No is [protected]. I want to close my account so I have submitted ac closing form to executive. Before giving the form I have asked the executive whether I have to maintain any min bal. He told that no need.later after follow ups for month with him he told to deposit 320Rs by end of Aug. I have deposited 320Rs. Now he is telling i have to deposit 3k in my a/c to close it. For his mistake why i have to pay money. I fed up with the type of response from them so kindly take this complaint into consideration &Close my Ac with immediate effect without any money payment from my end.

                            Please close this ASAP

                            Thanks & Regards,
                            Nov 18, 2016
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 18, 2016
                            Axis Bank Customer Care's response
                            Hi Manju,

                            Sorry for the inconvenience caused. Please write to us at http://bit.ly/2e1wzMP along with the account number for us to assist you.

                            Regards,
                            Axis Bank
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                              Prashant1689
                              from Bengaluru, Karnataka
                              Oct 14, 2016
                              Resolved
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                              Resolved

                              Address: Vadodara, Gujarat, 390021
                              Website: www.axisbank.com

                              Hello,

                              Axis bank CEO

                              my account number is - [protected]

                              I have new salary account on axis bank, after opening my account there was Rs.-575 amount on my account, after 1 month i got salary then Rs575 Deducted from my account & shown as Lien balance Rs 575.

                              axis bank executive didnot told about this charges, i also discuss with customer care they told me that Rs575 is charges of Debit Card + Service Tax.

                              I m very disappointed from axis bank services,

                              please refund my Rs.575.

                              i look forward to receiving you early reply.

                              Thank You,
                              Nov 18, 2016
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 14, 2016
                              Axis Bank Customer Care's response
                              Hi Prashant,

                              We are looking into your concerns via service request number: 25494565. Please call us on our toll free number on[protected] /[protected] in the next 2 - 3 working days to know the status.

                              Regards,
                              Axis Bank
                              Nov 29, 2016
                              Updated by Prashant1689
                              Thank you, my issue resolved

                              Axis Bank — Security not working neatly

                              Very dirty uneducated watchman I have never seen. Axis bank have a gud name don't spoil that name by keeping these kind of security located at vinobnagar 100ft road shimoga. If he started speaking he spit on us. And atm always having one na another issue... Security speakers very rudely if asks that ATM working r not. At least try to maintain good security and maintanance
                              Axis Bank Customer Care's response, Oct 18, 2016
                              Verified Support
                              Hi Priya,

                              We’re sorry about the bad experience you had at our ATM. Please share the exact location (landmark/area) of the ATM for us to look into it at the earliest.

                              Regards,
                              Axis Bank
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                                saisundeepkumar498
                                from Ongole, Andhra Pradesh
                                Oct 13, 2016
                                Resolved
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                                Resolved

                                Address: Prakasam, Andhra Pradesh, 523001
                                Website: axisbank.com

                                Hi,
                                I am Sai Sundeep Kumar Darisinala

                                Holding an current account in axis bank with account number
                                [protected]

                                And Coming to the point

                                The above mentioned account iam operating with axis bank from 2011. For the sake of Car loan repayment ...

                                Every month an amount 11950 will be payed to tata motors ...

                                And I have continued this account for 3 years...

                                ie., up to 10 October 2014

                                And my car loan also got finished so I have opt to close the current account which I don't want to continue...

                                So i visited the home branch of my account(ongole Praksam district) and i asked details for closure...

                                I visited the home branch in between 10 October to 20 th October 2014.

                                And has given a hand written letter to the respective person who is taking care at that time...

                                Even i handover My axis bank Atm card & check book also...

                                The bank people said after collection of those with in short period of time it will be closed ...

                                So i left my home and completely forgotten about axis bank account details issue..

                                Now the Major problem i am facing is

                                Yesterday some 3rd party person called me and said I have done wrong transaction of rupees 20000 to your account kindly please revert it back to my account he asked like that.

                                I asked clearly to which account have you transferred money

                                He told it was an axis Bank account of mee...

                                Immediately i went to the nearest branch and inquired about that ...

                                The money has been credited to my account and bank people has debited nearly 18000 for the minimum balance and some card maintaining charges has been detected.
                                then the remaining balance in my account is 2000...

                                The issue is first of all i have given request for cancellation of my account in the home branch 2 years back but the specific branch people have not taken immediate action and neglected my request...

                                and today i got a call from that 3rd party person and doing black mail like when will you return my money or else I will file a case on you in the police station like that he is doing blackmail ...

                                Here the complete mistake was done by bank people...

                                And today i am the victim... ...

                                Regarding to this i have raised a complaint and number is

                                25544096

                                So i need his money to be returned back to his account and i need that account to be closed immediately...

                                my contact number is [protected].
                                Nov 18, 2016
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 18, 2016
                                Axis Bank Customer Care's response
                                Hi Sai,

                                We are looking into your concerns vide service request number 2554526 and will get back to you shortly on your registered email ID.

                                Regards,
                                Axis Bank
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                                  G
                                  geetanjali aggrawal
                                  from New Delhi, Delhi
                                  Oct 13, 2016
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi, 110018

                                  I have visited axis bank branch two times on 3.45 pm. But they have closed their doors. According to law bank official timings are 9.30 am to 5.30 pm. Even governments banks are also opened for customers till 5.00 pm. Then why axis bank is closed at 3.30 pm. 2.00 pm to 3. Pm they have their lunch timings and after that at 3.30 pm they closed doors for customers. For working class people who can not visit banks for their personal work in first half at what time they do their work relative to bank. It is very unreliable. I need an answer why they closed the door so early? If they are doing so then please declare it as their official timings.
                                  Nov 17, 2016
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 14, 2016
                                  Axis Bank Customer Care's response
                                  Hi Geetanjali,

                                  Sorry for any inconvenience caused. We have made a note of your feedback and will share the same with the concerned team. For any further assistance you can write to us at: http://bit.ly/2cSU5ap along with complete branch details.

                                  Regards,
                                  Axis Bank
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                                    jenald
                                    from Chennai, Tamil Nadu
                                    Oct 13, 2016
                                    Resolved
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                                    Address: 629001
                                    Website: axisbank.com

                                    Our company head office opening a salary account on sep 2. The welcome kit is sending to my communication address. But i did not received any reference no or call from courier or axis bank. And it will be returned to axis bank branch. Please send me the welcome kit to my communication address and send me the reference no of courier. Please send it quickly.
                                    Nov 14, 2016
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 14, 2016
                                    Axis Bank Customer Care's response
                                    Hi Jenald,

                                    Sorry for the trouble. Please share the details at http://bit.ly/2cVef3v for us to assist you at the earliest.

                                    Regards,
                                    Axis Bank
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