Axis Bank Complaints & Reviews

I had logged complaint regarding refund of my amount of 500 rs which was debited from my account on 12/11/2016 in baby corner bangalore, but transaction was failed and i received message from merchant that amount has been reversed. I got a mail from axis bank asking me to send dispute form. I am trying to send screen shot of dispute form, axis bank message which states amount has been debited and merchant message which states amount has been reversed due to transaction failed, but i am not able to send it as i am getting below error even after creating a zip folder.

A custom mail flow rule created by an admin at axisbank. Onmicrosoft.com has blocked your message.
Message size greater than permitted limit

I have called twice to customer care after raising a complaint. Yesterday customer care executive asked me to zip the file and to try. When this was also not working, again i called today to customer care. Some lady has attended my call and after listening to my complaint she put my call on mute not to return back for almost 25 mins and disconnected my call which is shame to axis bank service.

I want my dispute to be handled in a professional manner and help to get my refund back. Please let me know what to do further as i am not able to send screen shots of dispute form and other related documents.

I Nitin Kumar open a current account no. [protected] in the name of Aashi Trading Co. on date 05.11.2016, still i am not receive my welcome kit / cheque book. your branch not response on this matter. Also my account on debit freeze but they are also not look this matter.

We have lots of Account in this Branch.

Saving Account Account No.
Nitin Kumar [protected] Self
Ruchi Verma [protected] Wife
Verma & Associates [protected] Partner
Smt Rekha [protected] Mother
Sh. Ramesh Chand [protected] Father
Mr. Sachin Verma [protected] Brother

MS AASHI TRADING CO. [protected] C.A.

we are facing lots of Problem in this branch. if they can not support please close my account & issue DD same time in my all accounts.

we are request you to kindly issue my cheque book immediately & active my account urgent basis.

NItin Verma
[protected]

In refernce to my closed credit card bearing number[protected]This is closed credit card and not functioning for more than a year.

Hi
Since february 16 axis bank was following up with to close the credit card under one time payment of inr 13812/- which was duly paid on 10th march 2016 vide receipt number 1047406 to the collection executive at my door step.. But i never asked for the settlement or write off or...

To sir/madam
i am very sorry to say that i have very bad experiences with your ganga nagar branch meerut staff . they took all my documents and company stamp to open my current account but after almost more than 3 weeks i havnt got any update on this.moreover your staff member kapil kumar ig ignoring my phone calls and didn't respond.. i want my papers and stamp back asap and want you to take some action on this
thank you

I visited sector 10 panchkula branch to withdraw 10, 000 Rs using cheque. Cachier gave my only
8, 000 Rs. When I went back to them with complaints They are refusing to entertain it.
They say they have no tracking system to track out the fault caused on bank's part
They are saying Customer must have counted the notes given before leaving the back and there is no other way to find the fault
I believe this cash transaction must have been recored in CCTV . THey are refusing to verify it.
Don't know if they are maintaining CCTV records at all.

Please help me . I am sure there would be a way to track the fault done by cashier. They are saying
there have no instrument at all to track it out. How is it possible . They are not ready to accept their
fault now becuase of lack of tracking mechanism

I received e-voucher code no.- [protected]. from axis bank on 31.01.2017 regarding benetton bag has informed in mobile to redeem visit www.iredeem.in my mobile no. [protected]. please. do the needful regarding this e-voucher my address is also given below.
This side mail drop by my add. is attachment. by mail

Dear sir/ma'am
My complete address is -
Name - dhiraj kumar,
S/o - sri uma kant singh,
Add.- prabhalaya, north tarkeshwar nath path, chiraiyantand, patna, bihar - 800001.
Landmark - opp. by baidyanath ayurveda bhavan.

Mail delivery subsystem
7:56 pm (1 hour ago)

To me
Delivery to the following recipient failed permanently:

[protected]@iredeem.in

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain iredeem.in by mail. iredeem.in. [108.179.246.152].

The error that the other server returned was:
550 no such user here

They work against the rbi guideline. They change note of 500 and 1000 only account holder. And work according to himself. It's bank code 2553. Bank name is axis bank in shalimar paradise near safedabad barabanki. They open branch timely but work started according to officer of bank. Because of this all labour and worker are very helpful in front of system.

Maine wave city ke name se cheque diya ek week ke baad wave city se call aati hai ki aapka cheque return ho gaya with reason signature mismatch...aur eske pahle two cheques already clear ho chuke hai wave city ke hi name se aur same signature...to ab kaise signature mismatch ho sakta hai...eske liye maine mail (customer.[protected]@axisbank.com) kiya sabhi documents (clear cheque copy, current cheque copy and cheque return slip) ke sath 07/11/2016...

On 10 nov, 2016 from my account rs 12000 was debited and so i had blocked my card and filed a complaint regarding this, via customer care no. They have given me a complaint no. Which is 26125732 and till now no response have been came regarding my complaint. Even i visited my branch at mayur vihar phase 2, new delhi but still no response. Kindly take an action and reimburse my payment as soon as possible.

Regards
Shikha goyal

Hi team,
We are at Mahaveer ji in Rajasthan near Sawaimadhopur district.
We came for treatment in naturopathy.
We are facing issue ATm of axis bank is closed. They have closed the bank as well

Please help and get it start moving.
Bank need to be more responsible in such issues.

Thanks,
Gaurav Gupta
Gaurav.[protected]@gmail.com
+[protected]

In national handloom ahmedabad i use my debit card for payment but transcation not done but deduction done in my account the details of deduction is mentioned below
Your a/c 850203 is debited inr 760.00 on[protected]:54:56 a/c bal is inr 12172.75 info: pur/rational handloom co p/ahmedabad/rational handloom co p/seq no 244588
How i get my money back

Respected concern, on 13.11.2016 I have visited Axis Bank Rewari Haryana branch for exchange my old currency. I have followed all instructions. After a Long time I reached at exchange counter. The behaviour of Bank cashier is very aggressive and he used abusing language with me, in front of the bank manager. The bank manager didn't take any positive action against the cashier.

Dear sir
It is embarrassing and disgusting to find no proper service/system for senior citizens today at axis bank bali nagar, new delhi 15, india.
I went to the bank at 11.30 am and asked the police personal and staff at the fate as there was no sign board for seniors, where we form a queue for sc cheque withdrawl etc, we got the reply that they send one senior citizens after 3 normal persons so i should wait and we did, patiently.
Me and one more sc were waiting on the side platform and one hour went passed then. We were told that they will give sc token like they gave early morning today but waited for one hour more then. One about 28 yr old young man manhandled me and pointed fingers at me to. Move away and stand in the youngesters queue and raised voices insulting me. He said font u dare argue with me, the staff standing outside allowed that person kapil to. Manhandle the persons in queue as they were unable to handle in a systematic method.
Neither i and one more sc (Man) were given any sc token not allowed entry for deposit/withdrawl by my own home branch.
Rather i was manhandled by that person, who was also a customer like me, who was told to handle the public (I was told) and i faced maanhani.
Who is he the client to manhandle a sc lady and the staff is just looking at the tamasha.
Ultimately at 4.30pm i came back without making any transaction which has fallen upon us due to ban of notes.
I am told to at the bank to come on tuesday morning at 9.30 am and still not clear that they will give me senior token or form a systematic queue. For the same.
I am really upset.
Please guide.
Delhi
Mrs sethi
[protected]
Bali nagar
New delhi 15

Dear Sir,
Respected. I am sushil kumar rajput a/c no. [protected] hain. Hamare a/c m peshe bhi h. Per mera ac ko dorment m dal diya h. Es karan se len den n kar pa raha Hu. Dorment ke pareshani lekar aapni etawah branch m gaya tha. Baha per application bhi Di per manager n bapish kar Di per unko khud pata n keshe Dorment ac open karna h.
Aap se nebedan h. Mere branch ko bata do taki mera ac open ho Jay. Me job karta Hu. Application m ghar per rakh ke aaya Hu bank m pahuch doga
Mera resister mobile number [protected]
Reply dian
Thanks
Sushil kumar rajput

Hi

I have axis bank credit card. Whenever i m trying to redeem my edge loyalty points(approx 17000 points i have) i m getting this error of not registering my email id with bank though my id is registered with bank in which i m regularly receiving all the mailers from bank. When i have tried calling bank they are saying its some technical glitch and it will get resolved in some time. I m waiting from past 2 months to resolve...

Hi,

I applied for a credit card when i received, i was getting several verification call.i attended and did verification which your executive asked.
but now is problem that i did not buy any thing from credit card and i am getting a message then you'll have to pay 1999 with this due date.i made a complain regarding same to the customer care but still i am getting message to pay the payment.
Reversed my money on credit card or block my card .i do not need this

Regards

Anu baliyan

I m a account holder of Shalimar Bagh branch.Today I m at the branch for depositing my money .I was waiting in a queue but the queue was not moving because some staff members of the bank allowed their known people to come inside the bank without line so that people who are in queue waiting for their turn are still stand there.There is no arrangements to tackle the situation.I had spend 2 hours for depositing my money. Our prime minister had done a excellent step but our banks specifically axis bank is not doing the work properly.People are waiting humbly and support the step, but you people are making situation worst.Even govt. banks are doing well.So kindly look into the matter and take necessary action.

Without my permission some amount getting debited from my account, It is mentioned in the statement like TIP/SCG.VISA.POS.DT. If I ask customer care they say if I use my debit card in hotel or some shopping it will be charged. Am using saving account and what is the use it, why you guys charge me for using debit card. The restaurant or super market or where ever we swipe they charge 2 percent for using card, the merchant will pay the bank some percentage and why the hell you guys charging from us too. you guys charging all sort of sevice charge, atm usage charge, quarterly charge etc etc from use without fail, including all this charge this hidden changers.

If this is your process alert us through sms u will be charged certain amount since you swipped with this merchant, you guys correctly charging 15 rs for sms right the what is the pain for you to alert a customer. If we repay loan or cc bill you guys keep on msging right why can't do this .

I need a proper response for this and i need my money back till now which is debited

On 11.11.16 at about 08-00 PM I was in que for drawl of payment from State Bank of Patial, Jagadhri Workshop ATM. But due to heavy rush, out of 02 nos Debit Cards of different accounts, 01 Debit Card no. [protected] issued against Joint Account no.[protected] was misplaced and was not traceable.
please block the said Debit Card and arrange to issue me new Debit Card in lieu thereof.
thanks
Rajinder Kumar
Yamunanagar

Dear sir, my saving a/c are [protected], my home branch code are 1245, khairthal (raj.), i am withdrawl rs. 10000/- in my home branch atm but money are not received and a/c are debited rs. 10000/- so please take action and credited my a/c rs. 10000/- my transaction date[protected], evening in atm
thanks - sandeep khandelwal

mob. [protected]