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Axis Bank Complaints & Reviews

2.6
Updated: May 25, 2026
Complaints 13015
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Axis Bank reviews & complaints page 503

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S
Sk kamal hassan
from Kolkata, West Bengal
Nov 21, 2016
Resolved
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Address: Kolkata, West Bengal, 700137

The peoples are stand in a que since morning nd branch manager saying that they don't have money in budge budge branch kolkata 700137 nd every day they are giving only ten thousand to every people they are giving tocken to every one means total tocken are 100. They give only ten lacks every day we don't know that how much rs they got by ur head office every day
Jan 5, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Nov 14, 2016
basudevgeeta's response
new card issue
Verified Support
Dec 02, 2016
Axis Bank Customer Care's response
Hi Kamal Hassan,

We’re sorry about the experience you had at our branch. Thanks for bringing this to our notice. We’ll definitely take this up with the branch management.

Regards,
Axis Bank
I am regularly debited certain amount I don't know for what reason. The statement says "TIP/SCG.VISA.POS.DT 121116" . I have not made any such transaction still it gets debited. I don't know how anyone can debit me without my knowledge. Last transaction that I has done is at petrol pump of 300 rupees.
My complaint is online otp not received
Axis Bank Customer Care's response, Dec 2, 2016
Verified Support
Hi Basudevgeeta,

If you have not received OTP, you can click on “Regenerate OTP” to receive fresh OTP through an auto call back on your registered mobile number. However, please note that a delay at your network service provider's end could also result in a delay in receiving an OTP.

Regards,
Axis Bank
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    Ramesh kumar1987
    from Bengaluru, Karnataka
    Nov 21, 2016
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    Address: 560005

    This is the [censored]iest bank running in our country...They are the biggest thug ever in these field...almost every customers are having problem with the charges they deduct as "CONSOLIDATED" charges. LAST MONTH I USED THERE [censored] CARD LESS THAN FIVE TIME IN THEIR THIRD CLASS ATM MACHINES...THEN ALSO THIS BUGGERS HAS DEDUCTED HARD EARNED MONEY OF MINE AND LAKHS OF PEOPLE WHO ARE WORKING HARD TO EARN THEIR MONEY. RBI SHOULD SCAN THIS BANK ILLEGAL DEDUCTIONS. OPENING MY SALARY ACCOUNT IN THIS DEGRADED BANK IS THE BIGGEST MISTAKE OF LIFE.
    Axis Bank customer support has been notified about the posted complaint.
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      S
      Syraj Shady
      from Salem, Tamil Nadu
      Nov 21, 2016
      Resolved
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      Resolved

      Address: 600012
      Website: Axisbank.com

      I have swiped a card twice in Waves and received a msg ( trans failed ) but amount was debited from my account .
      Not only this time every time i am suffering with this axis bank
      Very worst banking services.!
      They dont respect customers
      They just treating like when we have saving salary account there.
      Worst banking i ve never seen before.
      Please follow my complaints
      Jan 5, 2017
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Dec 03, 2016
      Axis Bank Customer Care's response
      Hi Syraj,

      We're sorry you had this experience and want to make this right. Please share your concerns at http://bit.ly/2dZ5X0W along with the transaction details for us to assist you.

      Regards,
      Axis Bank
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        S
        Sandeep Salwann
        from Delhi, Delhi
        Nov 20, 2016
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        Credit statement link is not working

        Address: New Delhi, Delhi, 110059
        Website: www.axisbiconnect.co.in/AxisBankCCStatements/Web/Retail/GetDates.aspx

        From the last two months i could not able to download my credit card statement from axis bank website.

        -after submitting details i got this message..
        "no data has been returned for the mentioned details"

        Customer care people just saying that, we are working on it. The are working on this issue from the last 2 months? Surprising or either fooling us....
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        M
        mukeshkumar26021994
        from Ludhiana, Punjab
        Nov 20, 2016
        Resolved
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        Resolved

        Address: Ludhiana, Punjab, 141008

        Dearsir i was opened the account 3 november, your employee take all the document kyc from us, but my account is not activate till date this is my salary account it is compulsory for myslary and my
        a/c no. [protected]
        cust id[protected]
        mobile no is [protected]
        Jan 7, 2017
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Dec 03, 2016
        Axis Bank Customer Care's response
        Hi Mukesh,

        Please raise your concerns at http://bit.ly/2dZ5X0W along with the account details. Our executive will get back to you.

        Regards
        Axis Bank
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          D
          from Ahmadnagar, Maharashtra
          Nov 20, 2016
          Resolved
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          Resolved

          Address: Aurangabad, Maharashtra, 431001
          Website: Axisbank.com

          I have salary account with axis bank. My account is getting charged for "consolidated charges for a/c" while axis bank sending me sms about no charges apply within 30 dec.2016 because of currency exchange.
          This happened in several time while my account is in axis bank.
          Do action against axis bank consolidated charges
          Regards,
          Deepak s. Rajput.
          [protected]
          Jan 6, 2017
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Dec 02, 2016
          Axis Bank Customer Care's response
          Hi Deepak,

          We're sorry you had this experience and want to make this right. Please share your concerns at http://bit.ly/2dZ5X0W for us to assist you.

          Regards,
          Axis Bank
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            D
            Debashisrudra
            from Kolkata, West Bengal
            Nov 20, 2016
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            Address: Kolkata, West Bengal, 700029

            Deposit e-challan of rs.129955 on 15:11:2016 against grn[protected] vide bank ref no wb[protected]. but, still today credit not pass out to the respected concern. so that i am unable to register my flat. the e-challan was valid up to 18:11:16. i visited the base branch but they refused me and stated that it is the matter of head branch.
            Axis Bank customer support has been notified about the posted complaint.
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              S
              santhosh c
              from Bengaluru, Karnataka
              Nov 19, 2016
              Resolved
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              Resolved

              Address: 560033

              Am santhosh bangalore... May i know the reason why 744 deducted from my account without information..
              Don't give link as answer to my issue like below...
              Is this the way of giving response... If you guys have guts give answer in this open forum for dp charges.
              Don't give standard answer as below please refer link like that...
              Do u want any information about me???
              Jan 5, 2017
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Nov 19, 2016
              Updated by santhosh c
              I am santhosh bangalore... May I know the reason why 744 deducted from my account without information..
              Don't give link as answer to my issue like below...
              Is this the way of giving response... If you guys have guts give answer In this open forum for dp charges.

              Don't give standard answer as below please refer link like that...
              Do u want any information about me???
              Verified Support
              Dec 02, 2016
              Axis Bank Customer Care's response
              Hi Santhosh,

              We're sorry you had this experience and want to make this right. Please share your concerns at dp.[protected]@axisbank.com from your registered email ID and our executive will get back to you.

              Regards,
              Axis Bank
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                R
                Ritika95
                from Mumbai, Maharashtra
                Nov 19, 2016
                Resolved
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                Address: Mumbai City, Maharashtra, 400095
                Website: www.axisbank.com/contact-us

                I got a message this evening saying that 356.34INR is been deducted from my account its I have only used my card 1 time this month and i do not understand why without a notification u people deduct these huge amount from peoples account its our hard earned money if we withdraw money u charge if we do not u still charge this is too much. DO not remove unwanted scheme to extract hard earned money from people, i need my money to be transferred and need the answer why do u deducted this amount.
                Jan 5, 2017
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Dec 03, 2016
                Axis Bank Customer Care's response
                Hi Ritika,

                Please raise your concerns at http://bit.ly/2dZ5X0W for us to assist you at the earliest.

                Regards,
                Axis Bank
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                  R
                  Rama Sunil Jalluri
                  from Jabalpur, Madhya Pradesh
                  Nov 19, 2016
                  Resolved
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                  Resolved

                  Address: 560093

                  Hi,
                  I got my EDC machine installed 10 days back. From the day 1, daily evening it s not working. No response If i call to the customer care. Some how i found a contact person who work for installing these edc machines but daily same response from him. Server down. I will be having business in the evening time, customers are leaving as the EDC machine not working. Very poor service.
                  Jan 5, 2017
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 03, 2016
                  Axis Bank Customer Care's response
                  Hi Rama,

                  Please raise your concerns at http://bit.ly/2dZ5X0W for us to assist you at the earliest. Sorry for the trouble.

                  Regards,
                  Axis Bank
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                    K
                    katheir
                    from Chennai, Tamil Nadu
                    Nov 19, 2016
                    Resolved
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                    Resolved

                    Address: Pondicherry, Puducherry, 605001
                    Website: no

                    Dear sir i have current accountant in your bank pondicherry A/C No. [protected] now i want activate internet bank i approach branch they are telling activate your self through our web site with your customer id i will i try but throug bank website not activate again a contact branch they telling same again try but not activate last i contact branch 28/10/16 they received application still date i not received my password i contact the branch tehy are not responding i request you sir pls. help to me for i received my internet bank password rthak you sir
                    Jan 7, 2017
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 03, 2016
                    Axis Bank Customer Care's response
                    Hi,

                    Please share your details at http://web2.axisbank.com/webforms/axis-support/email.aspx for us to assist you.

                    Regards,
                    Axis Bank
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                      B
                      bhava47
                      from Raipur, Chhattisgarh
                      Nov 19, 2016
                      Resolved
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                      Resolved

                      Address: Chennai, Tamil Nadu, 600018

                      Dear sir,

                      This is health&glow. Ttk road. Alwarpet. Division of foodworld supermarket pvt ltd. We are using pos axis edc machine in our store daily basis. But yesterday night on words while taking settlement machine not response to successful for batch complete. Kindly do the needful as soon as possible.

                      Mid - [protected]
                      Tid[protected]
                      Contact no-[protected]
                      Jan 4, 2017
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 03, 2016
                      Axis Bank Customer Care's response
                      Hi,

                      We're sorry you had this experience and want to make this right. Please share your concerns with us at http://bit.ly/2dZ5X0W for us to assist you.

                      Regards,
                      Axis Bank
                      Hi,

                      This is to update you that i am operating card swipe machine TID:18372871 Axis Bank Asha Rani name

                      Total INR 87891 transaction happened via Swipe Machine from 24th Oct 2017 to 8th Jan 2018. However only INR 27839 transacted in bank account. Would like to understand why the differential INR 60052 not paid yet and when I will be able to get this payment. Resolve it on priority else I will left with no option but to report it to higher authorities at Axis. Please expedite it, needed money badly.

                      Thanks
                      Asha Rani
                      [protected]
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                        D
                        DrRamesh Vaishnav
                        from Kota, Rajasthan
                        Nov 18, 2016
                        Resolved
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                        Resolved

                        Address: 495001

                        Ramesh Vaishnav from Bilaspur
                        Mera complaint hai ki mujhe mere pure EMI bharne ke bawjud aaj dinank tak mera noc nahi mila hai April 16 me maine car loan clear kar diya hu aur noc ke liye mujhe Bank ke chakkar katne pad rahe hai noc na milne ke karan mujhe home loan milne me problem ho raha hai pls sir aap mujhe noc dilane ki kripa kare agar is mahine noc nahi mila to mai Consumer court jaunga ye mera last warning hai so pls give me NOC thanking you
                        Jan 10, 2017
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Nov 18, 2016
                        Updated by DrRamesh Vaishnav
                        Ramesh Vaishnav from Bilaspur
                        Mera complaint hai ki mujhe mere pure EMI bharne ke bawjud aaj dinank tak mera noc nahi mila hai April 16 me maine car loan clear kar diya hu aur noc ke liye mujhe Bank ke chakkar katne pad rahe hai noc na milne ke karan mujhe home loan milne me problem ho raha hai pls sir aap mujhe noc dilane ki kripa kare agar is mahine noc nahi mila to mai Consumer court jaunga ye mera last warning hai so pls give me NOC thanking you
                        Verified Support
                        Dec 02, 2016
                        Axis Bank Customer Care's response
                        Hi Ramesh,

                        We're sorry you had this experience and want to make this right. Please share your concerns at http://bit.ly/2dZ5X0W for us to assist you.

                        Regards,
                        Axis Bank
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                          Rajat Kumar Yadav
                          from Meerut, Uttar Pradesh
                          Nov 18, 2016
                          Resolved
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                          Resolved

                          Address: Agra, Uttar Pradesh

                          Dear sir/madam
                          I am Rajat Kumar Yadav as a customer o[censored]r axis bank and when i visited in ur agra branch by late of 15 mint so ur gaurd told that no cash would be deposited and then gaurd have done miss behaviour on behalf of branch manager and those whom are the reference of bank staff are getting entry after bank time is over is there any rule in ur sanjay palace agra axis bank only reference person only allowed after banking time over.
                          So please kindly take action regarding this as soon as possible if any action would not taken then I will transfer my account or going to close my account.
                          Jan 5, 2017
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 02, 2016
                          Axis Bank Customer Care's response
                          Hi Rajat,

                          We’re sorry about the experience you had at our branch. Thanks for bringing this to our notice. We’ll definitely take this up with the branch management.

                          Regards,
                          Axis Bank
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                            Kevin Dcunha
                            from Mumbai, Maharashtra
                            Nov 18, 2016
                            Resolved
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                            Resolved

                            Address: Thane, Maharashtra, 401201

                            I was a holder of Prime NRE A/C. I am being offered poor quality of service at Parnaka, Vasai Branch of Axis Bank due to repeated acts of pure incompetence by bank staff. The bank personnel make clerical errors and do not know documents required for any transaction. They expect me to run around covering their mistakes. Finally I decided to close my account due to poor service. I submitted my form on 04th Nov 2016, today is 18th Nov 2016. I have still not received my balance due.

                            Customer grievances services is useless. Cannot file a complaint. Not accepting my complaints.
                            I would request that the Bank Gets its act together and give me my amount due.
                            Jan 5, 2017
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 03, 2016
                            Axis Bank Customer Care's response
                            Hi Kevin,

                            Please raise your concerns at http://bit.ly/2dZ5X0W for us to assist you at the earliest. Sorry for the trouble.

                            Regards,
                            Axis Bank
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                              shubhamra123
                              from Jaipur, Rajasthan
                              Nov 18, 2016
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                              Address: Jaipur, Rajasthan, 302019
                              Website: www.consumercomplaints.in/new_complaint/?editGUID=a148e7dae50df3ca0e87312d1153c095

                              The atm situated near gyanvihar jaipur with atm id CPAW01011 have not withdraw rs 2000 from atm but money withdraw by my account of sbi bank.
                              Kindly look over matter.
                              the time of transaction is 7:00 AM on date 18/11/2016
                              last 4 digit of sbi debit card is 2271.
                              previous balance 13324
                              avialable balance 11324

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                              Axis Bank customer support has been notified about the posted complaint.
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                                jogayeshree
                                from Bengaluru, Karnataka
                                Nov 18, 2016
                                Resolved
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                                Resolved

                                Address: Bangalore, Karnataka, 900053

                                Hi Team,

                                I wanted to inform you that, my credit card associated with this
                                account is blocked. I had tred to purchase a cake on 6th of July from a US site
                                but it asked for ZIP code and after I gave my ZIP code and card details, it
                                showed on screen that the transaction has failed. I immediately called AXis bank
                                customer care and they told me that, I do not have to worry, that the money
                                will come back to my credit card, but instead I got charged for that amount and
                                my card is blocked now as well. the customer care people said they blocked my card due to unauthorized person used my card & they given some number to call and unblock my card. I have tried many times to reach the 022 number
                                but no one picks up.

                                However after so many time called to customer care but your executive listen my concern but end of the call they said there is no complaint register.hence above attachment is attached for your reference or proof i'm already register a complaint but no resolution after 120 days& you take money from my saving account rs 3175 and paid the credit card by own without my permission. now im not believe to axis bank you people without intimating to me & taking money from saving bank & paying the credit card bill. you people charged me every month late fee after blocked my card .pls provide my money back & remove all unnecessary late fee charges

                                Thank you,
                                Subhra Rani Patel
                                Jan 3, 2017
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 03, 2016
                                Axis Bank Customer Care's response
                                Hi Subhra,

                                Please raise your concerns at http://bit.ly/2dZ5X0W along with the transaction details for us to assist you at the earliest. Sorry for the trouble.

                                Regards,
                                Axis Bank
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                                  pujavrm730
                                  from Gurgaon, Haryana
                                  Nov 18, 2016
                                  Resolved
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                                  Resolved

                                  Address: Pune, Maharashtra, 411014
                                  Website: www.consumer complaints.in

                                  Hi,

                                  I have a Salary account in Axis Bank, in Viman Nagar Branch, Pune. I want to inform that they are deducting amounts in the name of "Consolidated DP charges " from my account without informing me. I didn't get any notification for that. When I called the customer care they informed that it is deducted because of the Demat account, but noting is linked with my SB account.

                                  I am going to close the account asap.

                                  I request Indian Complaint register form to take necessary action if possibl
                                  Jan 5, 2017
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 02, 2016
                                  Axis Bank Customer Care's response
                                  Hi Puja,

                                  Please raise your concerns at http://bit.ly/2dZ5X0W for us to assist you at the earliest.

                                  Regards,
                                  Axis Bank
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                                    S
                                    Shawat
                                    Nov 17, 2016
                                    Resolved
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                                    Resolved

                                    Address: Mumbai City, Maharashtra, 401209
                                    Website: [email protected]

                                    Dear axis bank.. My ac no..[protected].. Cust id..[protected] net banking not active i visit 5 time in goregaon west. Axis bank; i given request also in writing. But your staff don't care of my problems when i'll visit they ignore me.. And say come back after 8 days... I am very very upset your sarvice..
                                    Dear chairman.. Kindly suggest me.. Should i close in my saving ac in your bank.
                                    Jan 3, 2017
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Nov 17, 2016
                                    Updated by Shawat
                                    Plz Reply...And re solwe My problems Plz Plz Plz
                                    Verified Support
                                    Dec 03, 2016
                                    Axis Bank Customer Care's response
                                    Hi Shawat,

                                    We hope that your concern related to internet banking is resolved. In case the issue still persists, you can share the details at http://bit.ly/2dZ5X0W and our executive will get back to you.

                                    Regards,
                                    Axis Bank
                                    2Pi Communications Two Pi Communications 2pi Communications Goregaon West aur Gorai West ki sabse Badi Chor advertising agency aur company hain. Logo Ke paise kha jaati hain. Salaries atkati hai. In par jara sa Bhi yakeen na Kare.

                                    Upendra Joshi Upendrra Joshi the founder of company is the biggest unprofessional and cheater in town. Fraud Chor Fraud Chor fraud Chor hai ye 2pi communications. Two Pi Communications har teen mahine main apna office badalti hain. Vendors aur employees Ka poora paisa kha jaati hain, logo ko lootna inka modus operandi hain. Two Pi Communications ko chaar Pai par lana jaroori hain. Boycot corrupt agencies like this.

                                    Two Pi Communications fraud 2Pi communications cheater 2 Pi Communications forgery and Chor company hain. Bachke Raho. Maa baap aur Bete is company Ke Saare owners Chor hain.
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                                      Santhosh Boobalan
                                      from Chennai, Tamil Nadu
                                      Nov 17, 2016
                                      Resolved
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                                      Resolved

                                      Address: Chennai, Tamil Nadu, 600040

                                      Hi,
                                      I don't have any account in Axis bank, but I am getting some sms on my mobile number stating with some axis bank account numbers and its effective balance amounts (usually we get this balances sms when we have account in any banks). So, it seems that some one created Axis bank account number using my mobile numbers (or using any of my documents too?). I would like to get rid from this problem. any suggestions ?

                                      My mobile number : [protected]
                                      Jan 6, 2017
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 02, 2016
                                      Axis Bank Customer Care's response
                                      Hi Santhosh,

                                      Sorry for the trouble. Please share your concerns at http://bit.ly/2dZ5X0W along with the screenshot of the SMS for us to assist you.

                                      Regards,
                                      Axis Bank
                                      Hi, As per information i get by sms from axis bank claiming all ATM will be operational from today.

                                      Bringing into you notice, All Axis bank ATM in Bapunagar, Thakkar nagar, Nikol, Naroda area of Ahmadabad is still out of cash.
                                      Axis Bank Customer Care's response, Dec 2, 2016
                                      Verified Support
                                      Hi Ravi,

                                      Due to heavy traffic on withdrawals you may find some of our ATMs out of cash. In such cases, request you to please visit your nearest Axis Bank branch.

                                      Regards,
                                      Axis Bank
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