[Resolved] Bajaj Allianz — term insurance

prashant joshi

from Darwha, Maharashtra

Address:

Pune, Maharashtra, 411061

Recently i have applied for the term insurance, while paying the agent assured me that 1 year itr along with 6 months bank statement will be enough to issue the policy. So with, life insurance application no. [protected], i issued a cheque in favour of bajaj allianz of rs 14237, due to some reason term insurance was not given and today i got refund of rs11827,
While paying for the insurance the agent didn't informed me for any charges if insurance policy is not issued. This is clear case of fraud. And i want my remaining rs 2410 back.

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May 12, 2019

Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

Verified Support

Apr 11, 2019

Bajaj Allianz Customer Care's response Dear Prashant,

Thank you for getting in touch with us.
We have shared your details with our team. They will work further on the reported issue,
and the concerned person from our team will contact you at the earliest.

Regards,
Bajaj Allianz Life Insurance Team

Verified Support

Apr 11, 2019

Bajaj Allianz Customer Care's response Dear Prashant,

We request you to share your email id so that we can assist you faster on the reported issue.

Regards,
Bajaj Allianz Life Insurance Team.

Apr 12, 2019

Updated by prashant joshi Today I have received one email.

Dear Mr. Joshi,

We value your association with Bajaj Allianz Life Insurance Company Limited and look forward to being your preferred insurance partner.

We like to inform that the policy is rejected and the amount of Rs.11827/- has been credited to your bank account number [protected] (BANK OF INDIA) on 08/04/2019 after deduction of medical charges for an amount of Rs.2410/- as per policy terms and conditions.

Please feel free to be in touch with the undersigned for any further clarification.

Assuring you best of our services always.

Thanks & Regards

Nurmila Nayak

Assistant Manager – Customer Experience

Life Goal done emiler sign_1

Bajaj Allianz Life Insurance Co. Ltd.

3rd Floor, Bajaj Finserv

Servey.NO. 208/1-B, Behind Weikfield IT Park

Viman Nagar, Pune – 411014, Maharashtra

Email: nurmila.[protected]@bajajallianz.co.in

Escalation Level : monalisha.[protected]@bajajallianz.co.in

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Apr 14, 2019

Updated by prashant joshi Hello,

I was not aware about any medical charges, request you to look into the matter and kindly educate your policy selling agents properly so that they can tell about such things in advance, this is very ridiculous and won't be tolerated.
Refund my money without any deduction.

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Comments

Shiju CK

from Thiruvananthapuram, Kerala

Paid for the last 5 years and if I surrender I'm not even getting close to what I paid. But a deducted amount which is almost 20K less from the principal amount. Companies involved here is CITI bank and Bajaj Life insurance mostly based in Bangalore. No info about the policy.

Very disappointed.

sangit1965

from Mumbai, Maharashtra

Sir, I have already deposited my annual premium amount of Rs 50000 from SBI bank account from online process on 03.04.2019.But till date I haven't received my premium receipt for further action. Pl arrange to send the premium receipt on my email id [protected]@gmail.com