Bajaj Electricals Complaints & Reviews

I have purchased a Bajaj Water Heater/Geyzer model name Shakti (I) on 12/Jan/2011. Since then we are facing so many problems and defects with this product. The tank and element has been replaced twice. Other parts not covering under warranty also has been replaced and changed. Still we are facing problem. I have called the customer care and register a complain, Complain number is 786721. Almost 10 days over but yet we have not received any service from there side. I never face this type of bad service from any other product or Brand. Really this is very pathetic, terrible and disgusting. Now It is too much i wants to give negative feedback and review for every Bajaj product in the net. Please help me and also send me couple of sites where i can share such product comments/reviews.

Sir,

I have purchased a Bajaj food processor model No. FX11 on 2nd Oct 2011. It is second time that it is not working again since last 15 to 20 days. I launched a complaint at M/s Sandeep Stainless Steel Centre, Pune.MH. Phone No. [protected]/[protected].
The response is very poor.
The previous complaint No. is 714230 Dt.[protected].
Contact Person: Mr. Thombare Mobile No. [protected], Supriya Phone No [protected]
Complaint No 2:- Complaint by eMail on 6th Dec 2011 & by phone on 7th Dec 2011 wide No 780320 to Mohini madam at 5.10 pm. Also contacted to Mr. Wasim on Mobile No [protected] on 8th Dec 2011.
No one visited or attended the complaint.
We are very sorry with the service that we have received. We wish not to use it any more. We request you to collect it and return our fund.


Your's
Bhalerao Ulhas : [protected]
Smita: [protected]

Hi,
My name is Bagavathi Raja (From Hyderabad) and i bought bajaj geyzers 2 months back it is continuously creating problem from the very first day after installation. After a long time follow up, it got resolved in one week. Again, same issue came "NO WATER HEATING and no light in the geyzer. I called no. of times to Bajaj service centre and everytime I have been told that today the person will come. Complete one week has gone but no one has come up even with repeated calls and reminders.
Is there any way to escalate it so that we will expect good service and on time or shall we go, not to buy any Bajaj product and recommend others also not to buy it.
Can any one help me in this regard.
Thanks!
Bagavathi Raja
[protected]
Bajaj Cust care i have contacted:
[protected]

Dear Sir/Madam,

I would like to inform you that I have visited at your D Mart Mira Road on 22/11/2011 at 6.24 PM, Invoice Details: CM No. 10 – 0042, Cashier MJ /10.

I have purchase Bajaj CFL Ecolux – 2 – Pic – 15 W – MRP @ Rs.155/-.

As per your Tag for 22nd November 2011, Special rate @ Rs. 79/= per pic for the pack of MRP Rs.155/- with one year Guarantee.

But your system has raised the bill at the rate of Rs.95/- per pic. For two pic, I have paid Rs.190/-.

After discussion with your Store In charge, they have not reimbursed Rs. 32/- and argument with me.

I am your regular customer, but I will not appreciate this kind of behaviour from your concern In charge regarding price difference.

I need your support for the credit note of Rs.32/- as per your display tag of Rate.

Thanks and regards,

Saket Kumar
Mira Road – East.
Mob: [protected].
Email:[protected]@gmail.com

tank leakage 4m de 2nd month of purchase..... this is happenin even after many services....

I bought the Bajaj Geyser about 6 months ago, I hardly used , it is not heating, I have complained so many times, my wife and driver also called but no help. People are very rude, They hang up the phone, I called more than 30 times, there is a lady called sri Devi in LB Nagar office , she is so rude, she argues always with customers and hangs up the phone, when I told her , I will report to higher ups, she said go ahed , you won't get any help? you will only come back to us. I'm so fustrated, do not know what to do. After talking to so many people , no help. worst service, please never buy Bajaj geyser ever again. Please help and tell people not buy the bajaj geyser. you can contact me



Ravinder Reddy

[protected] cell

Respected sir/Madam
I, Yogesh P Shirsat, purchased an inverter of Bajaj Electrical, Model - UX 600 - UX 800 LED HOME UPS, on June 2010 from retail dealer Amar Power, Virar (W) with two years warranty. On this friday i.e. 18th Nov. 2011 it found overload on indicator. So we called Amar power, and next day an engineer from Amar power checked and said that your invertor is burned. U contact Bajaj Electrical. When we called Bajaj Electrical (No. given by Amar Power Owner) surprisingly he said that, already we paid the amount??? to Amar power for this, we can not come, you call only Amar Power. Again we call Amar power, he raises his hand and said that invetror is under warranty so we cant do anything. Now tell me what should I do?
with regards,
Looking fro ur positive response,


Yogesh P Shirsat
[protected]@rediffmail.com
[protected], [protected] (M)

Reliance support is waste.

I have purchased Bajaj Air cooller from Reliance on 28th May 2011.

It's under warranty. Now it has functional problem (Fan Motor is not working) but when I contact them, no body is ready to replace the FAN MOTOR from past two weeks and making me rounds and rounds here and there.

I will think in future if I have to purchase something from RELIANCE.

I want some one to action if they read it.

I have brought Bajaj Geyser from Relince trend Shipra mall two months before. I got a tank leakage issue in my geyser with in 3 days only. I complaint it for service, no one came for 15 days. After 15 days a service man visited to my place and found problem with tank. He suggested and took the request to Chang the tank. After 3days a service man came and Chang the Tank.

But now 10 days before i am again getting same issue (Tank leakage) i complaint it but no one has visited to my place till now.

Can any one help to get this resolve.

Regards
Sanjay Kumar

I had purchased a Bajaj gas stove (glass top) model no CGX4 about 1 and half years back. How ever since the last 6 months the area around the burner has started corroding and also the knobs of the stove is also coming out quite often. It is a very bad product. I have informed the local service agent of the company but no action has been taken.

My Complaint No. is 687877 given by Bajaj Electricals Ltd. customer care. my gyser is not working. but 3 days have gone. my problem is not resolve.

Hi, My Bajaj Food processer is not working for the last 3 months and it is still under warranty period. I have made complaints end number of times to the customer care department. Every time i have been given complaint number and no one has visited to my place till date.

Every time I call and remind the complaint number, i will be given assurance that someone will visit my place in 2 working days but till now no one has ever visited.

My latest complaint number is 395927 and my cell phone number is [protected]. If my issue is not resolved in the next 3 days, i will take this matter to the media and write to consumer court. I will also post this to all the online blogs which will hamper your future sales.

Looking forward for a resolution to this matter.

regards,
Jaspreet Singh

FX 10,food processor purchased on 25.10.11, demo was attended by the service engr. who found problem with the main bowl & lid fixing problem. the lid needs to be pressed with one hand to start the machine.

same day complaint was registered with the company's call center on[protected] /[protected]

complaint registration no. 648836 dtd. 25.10.11

no response till date ? is it bajaj policy that one should come thru consumer court ?.........

Dear sir,

We had purchased the bajaj aquatherm instant gas geyser (GWX 04) on 26th July 2011 with 2 yrs of warranty in Bangalore. It did not even worked for 3 months. We lodged the complaint and the customer care ppl told that it'll take 2 working days. Till 5th day nobody turned up. On repeated calling one person came and told the water tank should be 16 feet high, but it our case it is more than that. He told he'll check with his supervisor and let us know. But later he is not answering the call itself.

Bajaj is having a very pathetic service and product. These ppl will not even understand customers time which is very valuable.

Please help us to get the product replaced or to get our money back.

Thanks in Advance

I have purchased Bajaj Platini Food processor from a dealer in Bharuch Gujarat,
My experience with Bajaj is unbelievable, I got new box pack piece which was damaged inside, and replaced in week time b y deler.
New piiece received is giving very level of sound, aprox 55-60 DB , which is out of limit, and when I requested for the change, Reply received that piece is operatable, We can't change or replace,
This clearly damaging the image of Bajaj, I insisted for bajaj and now , I am getting reply that you all educated people are always going with brand name but not understand actual quality,

Now question is " Is really the name of Bjaja is so bad and image is damaged” ????

If not some I am expecting quick reply,

my bajaj magestic -glass top - four burner - auto ignition gas stove is only 10 months in use. its steel plates- arround the burner - are with patch marks due to stain- on complaint the same was replaced two months back...but again the stain marks appears..and the auto ignition is also not functioning well

We are chasing Bajaj - Manan Motors since long for providing us with Fuel cock of bajaj eliminator as my bike;s part is damaged, but till now they have nto responded to us and have not provided the part. If any one in Bajaj is listening our 80 K Bike is lying in dust due to the same.

requesting urgent action on the same.

I have purcahsed Bajaj water heater in Dec 2010. In April 2011 the heating element was not working gave complaint to the customer care. the technician attended the complaint after 15 days complaint date and said along with element the tank is also leaking and needs to be changed. After one and half months of this he came and replaced the element and tank i.e. in end June . Now couple of days back the when I switched on the water starts leaking from bottom and getting trip off.

Need permanent solution.

thanks

venkatesh
mobile : [protected]

FLIPCART.COM_Unmatchable and horrible customer treatment and service. Please do not buy Electronics from the site. They do not follow up on the complaints. DO NOT BUY ANYTHING FROM THE SITE

This is with respect to cancellation of the Bajaj ATX toaster transaction and giving me my money back. I had book a ATX toaster which stopped working on 3rd day from the receipt of delivery. I called Flipcart and was assured replacement which I got within next 15 days after rigorous follow up. However finally when I received it, it did stop working again on the 3rd day itself. The lever of the toaster in both the instances was not working. I called them again, this time for cancelling the transaction and returning my money back. Its more than a month that I registered a complaint spoke to the manager of the customer service department but nothing has happened. NO FOLLOW UP ON MY COMPLAINT. I SPOKE TO THEM AT LEAST 4 TIMES BUT IN VEIN. I AM TIRED OF THIS NONSENSE DO NOT INTEND TO BUY ANYTHING FROM THEM UNLESS THEY APOLOGIES FOR THIS BEHAVIOR.

This amounts to deficiency in service and need to drag them to Consumer forum.

If I can get their CEO's email well and good. I HOPE THIS OPENS THEIR CUSTOMER CARE DEPARTMENTS EYES AND THEY WOULD LOOK AT THE COMPLAINT.

ANAND GHURDE

Hi,

I had ordered for this product from Letsbuy.com
Now they are telling the product has been shipped to Kolkota to someone else.
Its been 6 days.They are still telling me to wait as they need to get the product back from kolkota and the same product will be delivered to me.
I feel Letsbuy.com ridiculous.
I dont think i will buy any product from this site now on.

Thanks