Bajaj Electricals Complaints & Reviews

Geyser Not Working

Murali krishna T, Hyderabad

I fully agree on thee very bad services of Bajaj Electricals. I have also purchased Bajaj Geyser - Shakti in July 2011. After installation of one week, it was not working and till now i have complained four times and (31st August, September, October and 19the December). Every time i make complaint, theey will come after one week and do some theing and again thee geyser gets stop working. Till date it was not rectified. I have been calling thee number [protected] and it is Mumbai toll free number. They are directing theis to Hyderabad office number[protected] / [protected]. Every time some one come and says, it is simple problem and do some theing. Immediately after theree/four days, again thee same problem. Whom to approach for final resolution

I had purchased RH 9 oil room heater of Bajaj Electricals with serial number 06285 and batch number 0911 for an amount of Rs. 6300/- from KR Electricals (GK-1, New Delhi) on December 17, 2011. Since the purchase date my heater is not functioning properly and it does not heat the room even on keeping it switched on for 10-11 hours on maximum temperature. I am extremely dissatisfied with the product manufactured by Bajaj Electricals and have made a complaint regarding the same to the customer care on December 19, 2011. My complaint number is 812891 however till date I have not been visited by a technician to inspect the heater.

I am very disappointed at the poor quality of the product as well as the poor service and response of the customer care executives at Bajaj Electricals. I wish to get my product replaced with immediate effect and expect Bajaj Electricals to respond to my complaint taking responsibility for their faulty/ defective room heater.

SIR
THE ABOVE GEYSER WAS PURCHASED ON DT- 10.11.2010 AS PER FOLLOWING DETAILS-
DATE OF PURCHASE- 10.11.2010
CASH MEMO NO- 57499 DT-10.11.2010
NAME OF ITEM- BAJAJ GEYSER S 25 L 006436.59
MODEL- 25 LTR SHAKTI PLUS
NAME OF SHOP- Rh.STPP EMPLOYEE CO- OP SOCIETY, SHOP NO-6 , NTPC- RIHAND NAGAT, SONBHADRA UP
THE ABOVE GEYSER IS UNDER WARRABTY PERIOD & DEFECTIVE SINCE LAST ONE AND HALF MONTH DUE TO TANK LEAKAGE . THE .THE BAJAJ SERVICE ENGINEER INSPECTED AND RECOMENDED FOR ITS REPLACEMENT, BUT THE ABOVE CO OPERATIVE STORE / SUPPLIER OF THE ABOVE GEYSER HAS NOT TAKEN ANY ACTION TILL DATE .THE BAJAJ COMPANY IS ALSO NOT DOING ANYTHING . THE ABOVE GEYSER IS LAYING UN ATTENDED IN CO OPERATIVE STORE - BIJPUR .
SIR, AS YOU KNOW THAT THE GEYSER IS REQUIRED IN WINTER SEASON ONLY AND I AM FACING VERY HARDSHIP SINCE LAST TWO MONTHS AND NEITHER THE CO OPERATIVE SHOP AT BIJPUR
NOR THE BAJAJ COMPANY IS REPLACING THE SAME .THEY ARE JUST PASSING TIME .
THEREFORE PLEASE HELP ME SO THAT THE REPLACEMENT CAN BE DONE BY THE CONCERN PERSON .AN EARLY ACTION IS REQUESTED PLEASE
REGARDS-
Y N CHOUDHARY
C-457 NH-III , NTPC- RIHAND NAGAR, SONBHADRA ( UP )
MOB- [protected]
E- MAIL- [protected]@ntpc.co.in

I have purchased a Bajaj Water Heater/Geyzer model name Shakti (I) on 12/Jan/2011. Since then we are facing so many problems and defects with this product. The tank and element has been replaced twice. Other parts not covering under warranty also has been replaced and changed. Still we are facing problem. I have called the customer care and register a complain, Complain number is 786721. Almost 10 days over but yet we have not received any service from there side. I never face this type of bad service from any other product or Brand. Really this is very pathetic, terrible and disgusting. Now It is too much i wants to give negative feedback and review for every Bajaj product in the net. Please help me and also send me couple of sites where i can share such product comments/reviews.

Sir,

I have purchased a Bajaj food processor model No. FX11 on 2nd Oct 2011. It is second time that it is not working again since last 15 to 20 days. I launched a complaint at M/s Sandeep Stainless Steel Centre, Pune.MH. Phone No. [protected]/[protected].
The response is very poor.
The previous complaint No. is 714230 Dt.[protected].
Contact Person: Mr. Thombare Mobile No. [protected], Supriya Phone No [protected]
Complaint No 2:- Complaint by eMail on 6th Dec 2011 & by phone on 7th Dec 2011 wide No 780320 to Mohini madam at 5.10 pm. Also contacted to Mr. Wasim on Mobile No [protected] on 8th Dec 2011.
No one visited or attended the complaint.
We are very sorry with the service that we have received. We wish not to use it any more. We request you to collect it and return our fund.


Your's
Bhalerao Ulhas : [protected]
Smita: [protected]

Hi,
My name is Bagavathi Raja (From Hyderabad) and i bought bajaj geyzers 2 months back it is continuously creating problem from the very first day after installation. After a long time follow up, it got resolved in one week. Again, same issue came "NO WATER HEATING and no light in the geyzer. I called no. of times to Bajaj service centre and everytime I have been told that today the person will come. Complete one week has gone but no one has come up even with repeated calls and reminders.
Is there any way to escalate it so that we will expect good service and on time or shall we go, not to buy any Bajaj product and recommend others also not to buy it.
Can any one help me in this regard.
Thanks!
Bagavathi Raja
[protected]
Bajaj Cust care i have contacted:
[protected]

Dear Sir/Madam,

I would like to inform you that I have visited at your D Mart Mira Road on 22/11/2011 at 6.24 PM, Invoice Details: CM No. 10 – 0042, Cashier MJ /10.

I have purchase Bajaj CFL Ecolux – 2 – Pic – 15 W – MRP @ Rs.155/-.

As per your Tag for 22nd November 2011, Special rate @ Rs. 79/= per pic for the pack of MRP Rs.155/- with one year Guarantee.

But your system has raised the bill at the rate of Rs.95/- per pic. For two pic, I have paid Rs.190/-.

After discussion with your Store In charge, they have not reimbursed Rs. 32/- and argument with me.

I am your regular customer, but I will not appreciate this kind of behaviour from your concern In charge regarding price difference.

I need your support for the credit note of Rs.32/- as per your display tag of Rate.

Thanks and regards,

Saket Kumar
Mira Road – East.
Mob: [protected].
Email:[protected]@gmail.com

tank leakage 4m de 2nd month of purchase..... this is happenin even after many services....

I bought the Bajaj Geyser about 6 months ago, I hardly used , it is not heating, I have complained so many times, my wife and driver also called but no help. People are very rude, They hang up the phone, I called more than 30 times, there is a lady called sri Devi in LB Nagar office , she is so rude, she argues always with customers and hangs up the phone, when I told her , I will report to higher ups, she said go ahed , you won't get any help? you will only come back to us. I'm so fustrated, do not know what to do. After talking to so many people , no help. worst service, please never buy Bajaj geyser ever again. Please help and tell people not buy the bajaj geyser. you can contact me



Ravinder Reddy

[protected] cell

Respected sir/Madam
I, Yogesh P Shirsat, purchased an inverter of Bajaj Electrical, Model - UX 600 - UX 800 LED HOME UPS, on June 2010 from retail dealer Amar Power, Virar (W) with two years warranty. On this friday i.e. 18th Nov. 2011 it found overload on indicator. So we called Amar power, and next day an engineer from Amar power checked and said that your invertor is burned. U contact Bajaj Electrical. When we called Bajaj Electrical (No. given by Amar Power Owner) surprisingly he said that, already we paid the amount??? to Amar power for this, we can not come, you call only Amar Power. Again we call Amar power, he raises his hand and said that invetror is under warranty so we cant do anything. Now tell me what should I do?
with regards,
Looking fro ur positive response,


Yogesh P Shirsat
[protected]@rediffmail.com
[protected], [protected] (M)

Reliance support is waste.

I have purchased Bajaj Air cooller from Reliance on 28th May 2011.

It's under warranty. Now it has functional problem (Fan Motor is not working) but when I contact them, no body is ready to replace the FAN MOTOR from past two weeks and making me rounds and rounds here and there.

I will think in future if I have to purchase something from RELIANCE.

I want some one to action if they read it.

I have brought Bajaj Geyser from Relince trend Shipra mall two months before. I got a tank leakage issue in my geyser with in 3 days only. I complaint it for service, no one came for 15 days. After 15 days a service man visited to my place and found problem with tank. He suggested and took the request to Chang the tank. After 3days a service man came and Chang the Tank.

But now 10 days before i am again getting same issue (Tank leakage) i complaint it but no one has visited to my place till now.

Can any one help to get this resolve.

Regards
Sanjay Kumar

I had purchased a Bajaj gas stove (glass top) model no CGX4 about 1 and half years back. How ever since the last 6 months the area around the burner has started corroding and also the knobs of the stove is also coming out quite often. It is a very bad product. I have informed the local service agent of the company but no action has been taken.

My Complaint No. is 687877 given by Bajaj Electricals Ltd. customer care. my gyser is not working. but 3 days have gone. my problem is not resolve.

Hi, My Bajaj Food processer is not working for the last 3 months and it is still under warranty period. I have made complaints end number of times to the customer care department. Every time i have been given complaint number and no one has visited to my place till date.

Every time I call and remind the complaint number, i will be given assurance that someone will visit my place in 2 working days but till now no one has ever visited.

My latest complaint number is 395927 and my cell phone number is [protected]. If my issue is not resolved in the next 3 days, i will take this matter to the media and write to consumer court. I will also post this to all the online blogs which will hamper your future sales.

Looking forward for a resolution to this matter.

regards,
Jaspreet Singh

FX 10,food processor purchased on 25.10.11, demo was attended by the service engr. who found problem with the main bowl & lid fixing problem. the lid needs to be pressed with one hand to start the machine.

same day complaint was registered with the company's call center on[protected] /[protected]

complaint registration no. 648836 dtd. 25.10.11

no response till date ? is it bajaj policy that one should come thru consumer court ?.........

Dear sir,

We had purchased the bajaj aquatherm instant gas geyser (GWX 04) on 26th July 2011 with 2 yrs of warranty in Bangalore. It did not even worked for 3 months. We lodged the complaint and the customer care ppl told that it'll take 2 working days. Till 5th day nobody turned up. On repeated calling one person came and told the water tank should be 16 feet high, but it our case it is more than that. He told he'll check with his supervisor and let us know. But later he is not answering the call itself.

Bajaj is having a very pathetic service and product. These ppl will not even understand customers time which is very valuable.

Please help us to get the product replaced or to get our money back.

Thanks in Advance

I have purchased Bajaj Platini Food processor from a dealer in Bharuch Gujarat,
My experience with Bajaj is unbelievable, I got new box pack piece which was damaged inside, and replaced in week time b y deler.
New piiece received is giving very level of sound, aprox 55-60 DB , which is out of limit, and when I requested for the change, Reply received that piece is operatable, We can't change or replace,
This clearly damaging the image of Bajaj, I insisted for bajaj and now , I am getting reply that you all educated people are always going with brand name but not understand actual quality,

Now question is " Is really the name of Bjaja is so bad and image is damaged” ????

If not some I am expecting quick reply,

my bajaj magestic -glass top - four burner - auto ignition gas stove is only 10 months in use. its steel plates- arround the burner - are with patch marks due to stain- on complaint the same was replaced two months back...but again the stain marks appears..and the auto ignition is also not functioning well

We are chasing Bajaj - Manan Motors since long for providing us with Fuel cock of bajaj eliminator as my bike;s part is damaged, but till now they have nto responded to us and have not provided the part. If any one in Bajaj is listening our 80 K Bike is lying in dust due to the same.

requesting urgent action on the same.