Bajaj Electronics Complaints & Reviews

I purchase rice cooker from d mart malakpet .it is not working when i contact to the concern service team there is no one to response . i got the answer that they already vacate the service center. Again i went to d mart they assured me it will be done but it is almost so many days no one turn up i request bajaj people to resolve this matter even i din not used this .


shaik mohammad zubair
[protected]

I have purchased a dell laptop vide invoice no. Ngl/15/5220 dated[protected] from your nagole, hyderabad showroom. The system developed some display problem (Lines on the display). When contacted yesterday at that showroom they advised me to talk to dell customer care. The dell people say that the warranty is since expired. They prevail upon their supply date to the dealer i. E., some time in march according to their records. Since i am only concerned with my date of purchase i. E.,[protected] which is still in force i. E, 16th of this month, i would request you to take up the matter and fix the problem forthwith. Please advise your technicians accordingly under intimation to me asap (Before the expiry of warranty). You may please also depute your personnel to my residence which is very near to your nagole showroom. The following are my contact details. Thanking you,

V. Sailaja,
Flat no.102, vaishnavi meadows,
Sowbhagyapuram, telephone colony,
Hyderabad-500035.

Contact nos: [protected] / [protected]

I brought an icx3 induction cooker (serial no - c[protected] dated on 11/10/2015, but this product is power on & fan is running but no heating from 13/07/2016.
I complain to bajaj customer care in 3-4 times. they take complain each time but still now the product is not repaired.
Regards,
Barun mondal
Mob-[protected]
South 24 parganas
West bengal

I am highly disappointed and disheartened by the way bajaj electronics miyapur hyderabad is selling demo products.

I got a demo piece with cloth marks, missing mounting nuts and opened power cable. The dealer said they have delivered a packed piece inspite of several calls. But i was sure it's a fake or used piece. I call sony call center for support they asked me to check the serial number on warrenty card and tv.


Both are total mismatch. Moreover the person who came to install drilled the wall and installed 40 inch bracket instead for 49 inch tv.

Please find attached the details. Even the tv box serial number is cut down by them. This is disgusting cheating customers and not accepting the cheating.

I need quick support from your side and also genuine compensation for all this.

I am going to escalate it if not handled properly and also put with proofs on social media. I paid the money and now i am suffering. I will put this in all media channels as well as this a trauma after paying so much and trusting brand like sony.

What will happen if tomorrow this break down and the tv serial and warrenty card does not match.

For customers who do not check are getting cheated like that.

Attached : invoice, warrenty card, fake/demo tv serial id and package serial cut by dealer.

I received a damaged product from bajaj electricals one day back and writing an email due to no response while made a call to them on their toll-free numbers.
I want a refund of my money back as the product has certians dumps on outer area as well as inner side which results in non fitting of its one grill rod which they provided separately.
Kindly resolve my matter asap.

I booked washing mechine on 12th of july 2016and they promissed me my product will be delivered on 14th of july 2016 but they are failed and once again promissed me my product will be delevered on with of july 2016 i am full day continues doing follow-up but again they are failed and again committed me my product will. Be delevered on 20th of july 2016 o

My invoice no. Atp/16/10413.
Dated.12th of july 2016
Bajaj electronics. Attapur branch hyderabad

I have bought a refrigerator and ideally it should be delivered in a day.
I have been told that it gets delivered next day. I said ok.
It was not delivered next day.
After two days also, there was no response. I had to call the person who assisted in buying the product.
He gave me one delivery person's number. I contacted him also and then there was no proper response from delivery person. He said he is just in my place and reaching in 10 minutes.In very next minute, i was told that it won't get delivered on the day surprisingly.
Reckless response. There is no professional work culture.

Its been 3 days and i kept on calling on the status. Still no positive response.
I had to keep on calling them and they don't even have information about who is delivering. Just giving reply in air that they are on the way.

Very disappointing service.

HI I bought samsung 1.5 ton split ac from bajaj electronics madinaguda in april 2016 (manager: Anand). Instead of getting my ac installed from samsung authorised person anand sent some service center person to install and he installed wrong size copper pipe. After that I had to get the pipe removed and get the ac installed from samsung person,

After my repeated calls over 2 months the manager mr anand is refusing to collect the copper pipe from my house and is not refunding my Rs 3000 which I paid his person.

I was purchase a exhaust fan but this fan dose not work properly. I call service center they told me within 2days a representative came to my my house and resolve the problem. He was come within 2 days and told us that the blade was not work properly and it have to replace, he will come within 2 days and replace it. But today near about 12 days was over but the representative is not come back. I cal customer care but they told me with in two days he will come but till now he is not come.

Have purchesed samsung led tv on[protected] from bajaj electronics jubileehills and was told that the tv would be delivered on[protected] but till now[protected] it's not been delivered. sale executive (rajashaker) who convinced to buy the product in there store and also gave his mobile number but tired to reach him. he don't even pick the calls. also tried the called customer care numbers continuosly 2 days but no response. these ppl just convince the customers till they get into the trap and order product and later don't even bother to ensure that the product us delivered on time or not. how much you...

The executive and the manager gave a defective piece and on replacement they argue that, i should not talk to him about it
also the security person misbehaved for parking, as we were catching auto for taking the purchase material to home


this is the bajaj electronics and it shows clear intention of cheating the customer
i need strict action on security person, executive and manager

Bill no 10347 Dated 28/06/2016
Manager Name : Ramesh(Bajaj Electronics Paradise Circle)

Dear sir/ mam - i had purchased bajaj cooler from the dealer "vijay sales" @ asharam road branch, ahmedabad. After one month from the purchase date, i started facing so many technical issues/ problems in cooler for which i have also lodged complain for thrice but each and every time the cooler causes with multiple defects viz viz water flowing outside, not starting properly etc.

Basis our latest complain lodged dated on 12/06/2016, engineer came to our house and inspected the issue and asked for replacement of motor, stand etc. As discussed with engineer, he has claimed that due to unavailability of the parts with company, complain is yet to be resolved and stand unresolved.

Request you to pls look into this matter on top most priority as we have been facing lot of issue since from the date of purchase... Moreover, there is no response and priority resolution received in the captioned query...

Appreciate your positive response in the is case as it's create wrong image/ perception in the mind of customer as far as after sales services concerned...

My registered mobile no is [protected] for your reference to track the chain of the captioned case...

I have purchased 40' uhd samsung colour tv on 9th june 2016. Until then nobody came to my home for installation. I came to understand the staff were colluded with outside mechanics for getting commissions. Among one mechanic namely sangem bhupathi has demanded for installation rs 600/- though the company offered free installation. These people are damaging the prestige of the company. Suitable action may please be taken against mr sangem bhupathi and dismissed from your company.

Respected sir
With due respect i would like to in form you that i am a customer of your company... On 31/05/2016 from yourdealer name new ramayan m. G. Road, tezpur assam, 784001.. I was purching a bajaj majesty 6 gpu water heater. Product sr. No. G[protected].. From the shope... When i go my home i feel it is not suficiant for my family, than i decided to take 10 liter water heater.. Next day due to my official meeting i am not able to go to return the product. So i go on today for returing. I gently talk with them that please return my product, i want 10 liter.. But the shope woner refuse to return. And they use bad maner with me and say that they could not return.. Evan i say to them please talk with respected company.. But they are not any response with me... So i confused what i can do.??? So i write this mail to..
So that i request you to kindly solved my problem as soon as possible..
Thanking you
Imdadul islam
Vill.. Langichook

Sir have complained bajaj juicer mixer grinder which is under guarantee. Its motor is defective. I mahesh kumar residence in air force station chimney hills, the technician came after 10 days and after coming he was not having the motor, so he took the mixer and told that he will return in 2-3 days. Till now he didn't returned the mixer may be 15 day has been passed. I had tried too call him many times he rejecting the call also

Technician name;anwer - mob no:[protected]

I purchased bajaj food processor on 25 Mar16 from Vijay Sales, within one month kneeding blade broke. I replaced it by paying charges. again after 15 days it was broken along with kneeding jar. I again file a complaint with bajaj. thay agains asked for money as plastic parts are not covered under warranty. I agree but plastic parts shloud be not as low quality as bajaj is using. It should have some life.Now day befor yesterday while using mixer for approx 30 seconds it was heated, giving smoke & smell. this is like worst product i have ever experienced. Moreover bajaj technicians said this was borken due to mishandling, to add this i want to say we are using food processor from past 8 years it was maharaja whiteline so we know how to use food processor. I need my money as this is a complete waste product.

Hello
I made a complaint on bajaj customer care on approx 14 may . Regarding room cooler . They registered my complain and told me that it will b resolve in two to three days. It's 27 may and it is still pending .. don't know the reason behind this might be because my product is on warranty that's why they are not interested.
In between i called twice customer care each time they gave me same promises and different complain no. One of the executive told me that my complain is cancelled from service provider without my concern . I got his number and tried to call him but there was no response.
It's been a week and they are still lazy and careless.

Poor customer care from bajaj electronics, hyderabad. Delivered defective lg split ac on[protected] and not replaced for 7 days. Sent another unit after 10 days but not installed till date ie[protected]. They insist customers to buy products in their showroom. Once we pay the bill they will ignore us. Ultimately customers are being punished and face the consequences.

I took Godrej refrigerator in bajaj electronics kondapur. Got delivered in very next day and found a Dent on front side of fridge, when I informed this Issue to Bajaj Electronics, one of their employee came and verified it and said they will replace it in 2 or 3 days. when i call there response was not good. I went to there store directly and asked for update, they started saying some reasons and finally after a week they sent me replacement. when I opened it found it like a used one. I looks like they sent a display piece instead of seal piece, found Oil marks and Blue marks and lot of dust inside Fridge. When I again informed to them, they say that already they replaced it and cannot be replaced. when I said I want to cancel the order they started saying there is a process and they will give a cheque for the amount and it will take weeks time to clear. I dont understand how many days I need to wait to get right product after paying all money. Very bad customer experience.
When I checked with my friends came to know that Bajaj has many Branches at different place and the moment someone orders a proiduct, they will start shipping Display piece from other branch and claim to company (say Godrej in my case) that they don't have stock and gave customer display piece. Display piece will be given by company at reduced prices, but Bajaj is misusing it to make high profit over it. Finally end consumer who is buying the product is suffering and getting cheated.

I need a refund of this including all delivery charges and for wasting my time

Yesterday purchased Voltas Air Cooler Model 70L VN-D70E from Bajaj Electronics, Hyderabad and delivered at my home in night.

On opening the cooler it is found that swing assembly is not fixed and lying loose inside the cooler. Also, after filling water it is not cooling as the pump is not delivering the water and Tank alarm is blinking.

Even today morning at 07 AM SMS is done to customer care for the same but no response till now.

Kindly send your technician at the earliest.