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Bajaj Finance Complaints & Reviews

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P
ph68290
from Rajkot, Gujarat
May 11, 2018
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Address: Vadodara, Gujarat, 390016
Website: www.bajajfinserv.in

Recently on 07/05/2018, i received message on my mobile that my emi was bounced from my account. And request to pay immediately to avoid late payment charges.

I was surprised, as i have not avail any consumer loan from bajaj finance recently.
I have also try to contact bajaj finance service but they are asking for fir for further process.

I have also approached to our police station for fir against same.
The police official have inform me that it will take some time as they first investigate about it before filling fir.

However, i am very much concern with this as it is monetary fraud that has been taken place with me. Which also effect my credit score.

The bajaj finance was not active for resolving fraud of money and loan.
My emi date is 05.05.18.loan amount 2150 rupees.on 05.05.2018 I kept my bank balance Rs.2330. But you did not debit my emi amount.bounce charge 295 rupees debited.why this bouncing charge
Kindly deactivate my Bajaj Finserv EMI card as i am not using it and i dont have any pending transactions
in the card.

Details:
Customer ID: 28049888
Name: Sushant Jain
Email Id: sushant.[protected]@gmail.com
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    Ritabroty Chakraborty
    from Kolkata, West Bengal
    May 10, 2018
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    Abhisikta sengupta, most probably a telephone caller of bajaj finance. I felt very insulted by her rude behaviour. I have recorded audio of her rude behaviour with me. I can produce this recorded audio if needed. If any steps will not take against her it is the last deal with bajaj finance.

    Date & time - 09/05/2018 (6.51 p. M.) and 10/05/2018 (3.00 p. M.)..
    May 05, 2018
    Feroza Zamindar's response
    Please help me to recover my old password
    Please help me to recover my old password
    Everyday I am receiving automated calls form Bajaj Fiance my phone number is [protected] please remove this number form your directory and do not call me again.
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      Y
      Yor
      from Surat, Gujarat
      May 10, 2018
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      Yor mobile point
      Hello, my name is mehul. I started showroom in ahmedabad. I want to start a bajaj finance mobile service for my customers. I do have all the documents. But there is no one who collect that.
      I tried several of time on of your bajaj agent but there is no positive response.
      Aman. [protected]@bajajfinserv.in
      [protected].

      My info
      Name : mehul parmar
      Mob : [protected]
      Business name : yor mobile point
      Gst no. :-24bmypp6507j1zd
      Pan no. :-bmypp6507j
      Address : shop no 16, savita park, govind vadi, isanpur, ahmedabad
      Pin code: 382443
      Email : [protected]@gmail.com

      Please contact me as soon as possible. So i can provide bajaj finance services to the my customers.
      Please note i am receiving frequent calls from your company. Appreciate your prompt reaponse in this matter. My number [protected]
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        P
        pradeepkush
        from Noida, Uttar Pradesh
        May 9, 2018
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        Address: New Delhi, Delhi, 201301
        Website: bajajfinserv.in

        I have availed flexi loan from Bajaj Finance. There is no clear procedure for closing this loan. This is OD account and I am not using any amount from this. Still Bajaj Finance is putting 70000/- foreclosure charges. How this is possible? If I have not availed any loan, why to pay foreclosure? This is fraud from a client. They are capable of closing this account but not closing intentionally. Can someone look into it please and escalate further.
        My baja finance card details please. Contact me
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          PravinaSolanki
          from Vadodara, Gujarat
          May 9, 2018
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          Address: Vadodara, Gujarat, 999894
          Website: [email protected]

          I am your customer very long time and used your card very so many time but our payment condition is very regular.
          Last month we have taken loan from your of rs.4.0 lacs and made the 3.84 lac payment. But balance payment of rs.5800/- is pending.
          We made the payment rs.5800/- on dt.5.5.18 at the same time 1157/- deducted through ecs.
          So excess deducted my 1157/-
          Pl. Return the same.
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            O
            onemanarmy1975
            from Mumbai, Maharashtra
            May 9, 2018
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            wrong loan issued

            Website: Bajaj fin serve

            Hi team,

            I spoke to ashish pal (Sales personal) on 27th & 28th of april. I also spoke to his advisor mr rahul. I have all recorded conversations which i have already forwarded to bajaj customer care email address.

            I have requested for flexi loan, however they have issued me personal loan. It has already been informed by ashish pal that it is the mistake by there operation team. He also mentioned that he would...
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            B
            bhoomika gala
            from Mumbai, Maharashtra
            May 9, 2018
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            I have requested deactivation of my emi card as its lost.
            Also i do not want any calls or messages from bajaj finance. It is really irritating to receive daily 9-10 calls from company.
            Also its deducting amount from my hdfc bank account without any reason.
            I need answer of everything as why amount of 99 rs deducted from my account.
            I want deactivate my account/number from bajaj finance record.
            Please stop all the phone calls to me, I don't want any loan from your company. Kindly do the needful.

            My Number : [protected]
            AS I PAID ELITE CARD OF RS4777 BUT STILL NOT RECEIVED REFUND MONEY BACK DATE08/08/2017 CH:NO 2862 RS4777/ ALEXANDER R [protected] [protected]@gmail.com
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              D
              Dinu_diya
              from Tirunelveli, Tamil Nadu
              May 8, 2018
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              Address: 627010

              Sir, my EMI date is 2nd of every month. I give Axis bank cheque for ECS. Axis bank is my old salary account. in this situation my account is freezed by axis bank for changing to saving account from salary account. so i go to tirunelveli branch (Tamilnadu) bajaj finance office. They said today is your due date, i[censored] r not paid u get penalty for that SO U COME AFTER 10DAYS AND PAID UR DUE WITH PENALTY. so i asked, give any other mode of payment for today due. They said NO OTHER WAYS.

              TODAY[protected] ONE O[censored]R EMPLOYEE CALLED ME AND SAID GO TO VODAFONE SHOWROOM AND PAY THE DUE WITH PENALTY.

              SIR THIS IS MY QUESTION FOR YOU..

              UR BRANCH EMPLOYEE TOLD ME THAT NO OTHER WAY ON (2-5-18)..

              TODAY[protected] UR CUSTOMER CARE EMPLOYEE SAID GO TO VODAFONE SHOWROOM AND PAY UR DUE WITH PENALTY.

              I[censored]R BRANCH EMPLOYEE SAID OTHER(other payment mode) WAY TO ME ON 2-5-18 then i GO TO VODAFONE SHOWROOM AND PAID MY DUE WITHOUT PENALTY.

              IN THIS WHAT IS MY FAULT??? KINDLY CONSIDERED MY COMPLAINT.

              NOW I PAID MY DUE WITH PENALTY WITHOUT MY ERROR.

              THIS IS UR ERROR (UR EMPLOYEE ERROR).

              Kindly advice me what i do in this situation.

              NOTE : 446sce50371659 is my account number.

              my mobile number is [protected].

              i[censored] feel this is my fault, pls advice me to go and paid my due with penalty.

              Thanks & regards
              Dinesh A
              Tirunelveli.
              No any space for piping of compressor as engineer visit today want to return please help for sale return & deactivate the loan

              With Regards

              Jasdeep Singh

              [protected]
              Bajaj Finance Ltd — N.O.C. letter in mail


              I am closed my EMI today(17.4.18) through cash deposit. My loan account no. is l2whyd03895376. Pls. provide me the N.O.C. through E.Mail at my registered E-mail ID.

              Regards,
              swamy medishetty
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                Renuka Ravva
                from Latur, Maharashtra
                May 8, 2018
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                Dear sir,

                Rs.6422/- has been deducted from my saving account as on 02.05.2018.

                02-may-2018 to transfer
                P[protected]tr for ddr bajaj-auto 6, 442.00

                Eariler also it has happened without any intimation so please deactivate this service as we don't need it.

                Above mentioned deduction detail may kindly be credited back to my account immediately.

                Thanks,

                Regards,
                Laxmi ravva
                [protected]
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                  N
                  Neeraj Singh Shyorotra
                  May 7, 2018
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                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                  From: Shyorotra, Neeraj Singh
                  Sent: Monday, May 07, 2018 6:37 PM
                  To: [protected]@rbi.org.in; [protected]@rbi.org.in; [protected]@nic.in
                  Cc: sandeep.[protected]@bizsupportad.com; lakshaykumar.[protected]@bizsupportad.com; deepak.[protected]@bizsupportad.com; deepak.[protected]@bizsupportad.com; rohit.[protected]@bajajfinserv.in; ramesh.[protected]@bajajfinserv.in; jitender.[protected]@bajajfinserv.in; sanjay.[protected]@bajajfinserv.in; vijay.[protected]@bajajfinserv.in; 'Uday Kumar' ; 'Naim Haider' ; deviprasad.[protected]@bajajfinserv.in; 'Mukesh Kumar' ; shiv.[protected]@bizsupportad.com; Vinod Pathania ; [protected]@yahoo.co.in
                  Subject: RE: Request for Disbursal confirmation of your personal loan from Bajaj Finance Ltd MR. NEERAJ SINGH SHYOROTRA[protected]

                  Dear Sir,

                  I am suffering a lot due the banking and financial system of India. I need your kind help and support in taking the immediate action on these type of banks or financial institutions in India like Bajaj Finserv.

                  I was not interested in taking this loan but bajaj Finserv persons (Mukesh, Puneet, Sandeep and Pooja in cc ) called me continuously and after my denial they transferred the loan directly into my salary account.

                  They told me that they will put this amount into their Virtual Account and will provide me the user name and password for the same but they transferred this amount into my salary account without my confirmation and till now they have not provided me any Virtual account credentials just because to charge the interest of per day.

                  They transferred this personal loan amount just because to complete their target of the year and charging the interest from me.

                  I hope that I will get the kind help and support from you and also request you to take the strict action on these institutions in India.

                  I just want to ask why these people are doing such inappropriate things and why they want to create pressure and tention on our mind. They have given a big tention for me since last 2 days and I am alone suffering from this action.

                  Neeraj S. Shyorotra
                  System Admin - CyberSecurity
                  DXC.technology
                  A-44/45, DLF IT Park, Sec-62, Noida – 201 301, INDIA
                  Work: +[protected], [protected]
                  [protected]@csc.com | www.csc.com

                  From: Shyorotra, Neeraj Singh
                  Sent: Monday, May 07, 2018 3:57 PM
                  To: 'Vinod Pathania' ; '[protected]@yahoo.co.in' ; 'sandeep.[protected]@bizsupportad.com' ; 'lakshaykumar.[protected]@bizsupportad.com' ; 'deepak.[protected]@bizsupportad.com' ; 'deepak.[protected]@bizsupportad.com' ; 'rohit.[protected]@bajajfinserv.in' ; 'ramesh.[protected]@bajajfinserv.in' ; 'jitender.[protected]@bajajfinserv.in' ; 'sanjay.[protected]@bajajfinserv.in' ; 'vijay.[protected]@bajajfinserv.in' ; 'Uday Kumar' ; 'Naim Haider' ; 'deviprasad.[protected]@bajajfinserv.in' ; 'Mukesh Kumar' ; 'shiv.[protected]@bizsupportad.com'
                  Cc: 'sandeep.[protected]@bizsupportad.com' ; 'lakshaykumar.[protected]@bizsupportad.com' ; 'deepak.[protected]@bizsupportad.com' ; 'deepak.[protected]@bizsupportad.com' ; 'rohit.[protected]@bajajfinserv.in' ; 'ramesh.[protected]@bajajfinserv.in' ; 'jitender.[protected]@bajajfinserv.in' ; 'sanjay.[protected]@bajajfinserv.in' ; 'vijay.[protected]@bajajfinserv.in' ; 'Uday Kumar' ; 'Naim Haider' ; 'deviprasad.[protected]@bajajfinserv.in' ; 'Mukesh Kumar' ; 'shiv.[protected]@bizsupportad.com'
                  Subject: RE: Request for Disbursal confirmation of your personal loan from Bajaj Finance Ltd MR. NEERAJ SINGH SHYOROTRA[protected]

                  Hello All,

                  Can you please give me the explanation that how the amount of Rs. 6297 has been deducted from total loan amount of Rs. 2 Lacs????

                  As per my understanding and discussion with you it should be as………………

                  Flexi Fee= Rs. 1999
                  Processing Fee= 1.25% i.e. Rs. 2500

                  Total Deduction= Rs. 4499

                  Secondly, I still did not receive the virtual ID and password so that the amount could be transferred back to your account. And please bear in mind that I will not give any interest charge till the time when I will transfer it back.

                  Thirdly, I am getting continuous call from bajaj Finserv to get the Credit card so please stop this as I never asked or approved for the same. The first impression of Bajaj Finserv is very bad.

                  Neeraj.
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                    S
                    savin0412
                    from Ranchi, Jharkhand
                    May 7, 2018
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                    Address: Ranchi, Jharkhand

                    DEAR SIR /MAM
                    DEAR SIR /MAM
                    I received a phone call dated 07/05/2018 at 07:18 pm from [protected] no. by a lady and she said directly to me that pay your due loan emi (related to printer) otherwise you will have to pay 14000/- rs as penalty i was asking to her that you have already send me text massage in my mobile no [protected] that( your lan594dpf62314981 has an outstanding of rs. 1800.00) is included penalty of payment delay then what you say about 14000/-, how could you do that. then she asking some thing me and disconnect the phone.
                    then my query is that- is there any staff of bajaj finserve having right to misbehave with customers or not please reply me soon
                    May 07, 2018
                    Updated by savin0412
                    DEAR SIR /MAM
                    I received a phone call dated 07/05/2018 at 07:18 pm from [protected] no. by a lady and she said directly to me that pay your due loan emi (related to printer) otherwise you will have to pay 14000/- rs as penalty i was asking to her that you have already send me text massage in my mobile no [protected] that( your lan594dpf62314981 has an outstanding of rs. 1800.00) is included penalty of payment delay then what you say about 14000/-, how could you do that. then she asking some thing me and disconnect the phone.
                    then my query is that- is there any staff of bajaj finserve having right to misbehave with customers or not please reply me soon
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                      L
                      Leon1234
                      from Shillong, Meghalaya
                      May 7, 2018
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                      Address: Jorhat, Assam, 785001

                      Emi not deducted

                      Dear sir/madam,

                      Would like to bring to your notice that i “leon amin ahmed” has purchased a lg washing machine and samsung led tv on 21 march 2018the month of march from “reliance digital”, jorhat-785001.

                      I got it financed by “bajaj finance”. It was told to me that the first installments would be deducted as per ecs on 02 may 2018. I have submitted my cancelled signed check & filled all the required documents. I have given my address proof also.

                      I received an sms on 30 april 2018 by saying that my ecs amount would be deducted on 02 may 2018. So, i need to maintained my amount in my account.

                      I got an sms saying my emi has bounced and that i should fund my account whereas my bank account have suficient balance. When i approached bajaj finserv office n asked abt d delay they said the emi has been deducted as per their records but the amount has not been deducted from my account & i have maintained the amount in the account. Request to kindly deduct the amount.

                      My registered mobile number [protected]
                      Customer id[protected]

                      Kindly look into the matter
                      My address is rung printed in my account, so how to change my address in my acount
                      I get lot o[censored]nnecessary call to my mobile, even though my number is registered under dnd service. How can they called like this. it's very irritating me on my day to day life.
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                        S
                        Snehasis Pan
                        from Kolkata, West Bengal
                        May 7, 2018
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                        I am a (Customer id[protected] a customer of bajaj finance. On 9 march, 2018, i submitted my application form for 2 fds to mr. Abhijit mukherjee (Mobile - [protected]), asst manager fd department of bajaj finance, sec 5, kolkata branch.
                        The fd amount was rs. (1, 00, 000 * 2)= rs. 2, 00, 000/ (Rs. Two lac only)
                        On 9 march, 2018, i have sent the money from my axis bank to the bajaj finance (A/c -[protected]) through neft.
                        Neft ids are - id:[protected] and id:[protected]
                        I got sms on 14 march for the application number[protected]
                        Another on 27 march,[protected]Mail confirmation is there too)
                        Still today (7/05/2018) i have received only one fd receipt of i lakh
                        According to them, they have no information about my second investment
                        Payment done for rbl platinum credit card 10 days before, still blocked, please unblock the card immediately,
                        Dear Troubling Bajaj Finace Team,

                        Every day i get many calls from Bajaj Finance team.

                        I am getting daily 3-5 calls, can you, can you stop calling me for any promotions calls, My phone number [protected].
                        I am not the right person your team calling me. IT is waste of your and my time. please stop it.
                        My original birth date is 30 march 1990..but when i type in bajaj finserv app..the app sayes write the original content...
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                          3
                          3852436
                          from Chennai, Tamil Nadu
                          May 7, 2018
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                          Address: Pune, Maharashtra, 411017

                          We had purchased washing machine from dynamic distribution, pimpri in mar end. As per agreement/ decided first emi should deduct 2913 in this month. But 2943 have deducted. Hence please refund 30 to my account & henceforth please deduct only 2913 from my account. (M) [protected] shankar nadhe

                          We have highlighted this issue to dynamic distributor also. But no precaution taken. Please revert to my complaint.
                          May 07, 2018
                          Updated by 3852436
                          Complaint about excess ECS deducted to my account
                          You call me daily from diffrent nos app. 20 times. Why you call??. I do not like. Please do not call me further.
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                            Vikas Dhavan
                            from Mumbai, Maharashtra
                            May 9, 2018
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                            Address: 400042

                            I had Taken a loan for refrigerator but I was failed to pay its second last EMI
                            so they charged me with 300 rs and was no update in profile for pending EMI
                            and after few days they again charged me with 300 rs for not paying the EMI and when I wanted to pay the loan amount is also increased accordingly. They also charged me for cheque bound and that costs 450 rs. And for how long i ahould pay for no reeasons. What the hell is wrong with these guyss
                            I have paid all my emi but stil my account is blocked
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                              bharathiammu
                              from Sivakasi, Tamil Nadu
                              May 7, 2018
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                              Address: Chennai, Tamil Nadu, 600002

                              My mother purchased micromax led tv in bajaj finance, chennai, tamilnadu. She paid amount via ecs through her bank account monthly, every month ecs have been cleared properly, but bajaj after clearing all ecs properly, they doesnt give us noc and we approach the company asked them the noc, but unnecessarily they put late charges and delay charges monthly and argued with us to pay the amount, and also after clearing ecs, bajaj auto credited ecs every month and makes unnecessary returns to my mother bank account, we approach the company but no executive responded us properly, but now recently last week a person call to my number and said as he is speaking from madras high court, chennai, he was an advocate, bajaj has filed case against on you and your mother for late charges, by today evening you have to pay rs.10000 or else we both will get arrested and remand for 15 days by your area local police, and the person spoke very vulgarly and indecently to us, my mother was a diabetic and pressure patient. Due to her age factor and illness of her health she is in under treatment, my father left us before 7 years, through my one icome only i was running family and looking my mother.in this situation that bajaj advocate/ collection agent threatened me and my mother and she was got mental torture and depression and stress. Now my mother has hospitalised. We have given complaint about bajaj finance in our local police station. Also kindly please take neccessary action against the bajaj chennai branch and collection agent / advocate who threatened us legally. And resolve our issue and do the needful
                              May 02, 2018
                              Dr. Elango's response
                              Payment made for platinum rbl credit card 10days before, card is still blocked, please unblock the card immediately.
                              Hi your customer care service is worst there is no extension for executive member.
                              It means there is no direct contact number for your firm.
                              On this bases I am going to complete in consumer Court and tweet about this on social media.
                              Made payment for rbl platinum credit card 10days back, card is still blocked, I have spoken to the executives but in vain, please unblock the card immediately.
                              Bajaj finance has unauthorized/wrong ECS debited TPCF[protected] from my Bank account Rs. 117.00. on dated 26/4/18. I have not Authorized this mandate. Lodged complaint to my Bank authorities. Kindly revert the debited amount to my bank account.
                              Dr.A.S. Mohite
                              [protected]
                              Why bajaj auto debit 117/- from my sbi account without any intimation and cause?
                              Please refund soon to my account.
                              I had emi card of Bajaj Finserv .but they nevr told me abut it’s hidden charges
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                                uptya
                                from Gwalior, Madhya Pradesh
                                May 5, 2018
                                Resolved
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                                Resolved

                                My name is shrikant vasant kamble. My asset care membership number is ac1155722 i have bought washing machine with bajaj finance limited. I want to cancel asset care policy emi start date is 2nd may 2018. I don't need asset care policy so my request to you please cancel my asset care policy at the earliest.
                                My register mobile number is [protected]
                                My mail id is [protected]@gmail.com
                                Once you cancel my asset care policy please let me know on my mail id.
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                Unsolicited phone calls to be stopped immediately.
                                Stop phone calls and sending SMS to [protected].It is very irritating.
                                My loan was complete ...
                                Then why you sms me for next payment date is 02/05/2018...? Why..? Please tell me about this query ...I can't believe how can BAJAJ FINSERV do like this..?
                                Dear Customer,

                                We have tried to contact you on the contact numbers registered with us for your membership AC1155722, however, we have not been able to connect with you.

                                Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for your query related to Asset Care.

                                Assuring you of our best services at all times.

                                Regards,
                                CPP Team
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                                  priyankakandra
                                  from Hyderabad, Telangana
                                  May 5, 2018
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                                  Address: Prakasam, Andhra Pradesh

                                  My name is sumati devi. I had offered with a lone amount of 182000 with an intrest rate of 11% by one of the executive and his manager in bajaj finance, the filled the documents and and convinced me to take the lone. The amount credited was 169000 and when i saw the process was done at 16.98%intrest rate. When i asked them they are not responding. They are froders and cheaters. The conveyed wrong message to customers and cheating customers for their targets. They are training their executives for business but not for morals. Please help me my customer id is38457211. Froders should be punished.
                                  May 08, 2018
                                  Updated by priyankakandra
                                  Please do I fast
                                  Such a sort of persons should be punished.this type of problems become common now a days
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                                    KarthikaBala
                                    from Erode, Tamil Nadu
                                    May 5, 2018
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                                    Address: Madurai, Tamil Nadu, 625016

                                    Good evening sir
                                    I am balasubramani. My customer id : 49995849. I am purchase sonty tv on dec 2017 and safety produxt packaage also done every 5 th date of the month is my due till now no late payment in my history check it.
                                    But today 5th am also have sufficient balance in my account for your due payment. Then your takeing fail charges in my account in rs 295
                                    I need a reason for debit that amount in my account for what purpose
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                                      Sunita Sehrawat
                                      from Hyderabad, Telangana
                                      May 4, 2018
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                                      I am getting daily calls from bajaj finance, raised concern to the higher authorities too, but it doesnt stop at all.

                                      Even the people at higher level do not commit to their statements, who else you can ask the commitment from? I am getting mentally harassed by these daily calls and not able to dedicate my time efficiently.

                                      How do i ensure that i dont get these calls again?
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