Bajaj Finance Complaints & Reviews

From: Shyorotra, Neeraj Singh
Sent: Monday, May 07, 2018 6:37 PM
To: [protected]@rbi.org.in; [protected]@rbi.org.in; [protected]@nic.in
Cc: sandeep.[protected]@bizsupportad.com; lakshaykumar.[protected]@bizsupportad.com; deepak.[protected]@bizsupportad.com; deepak.[protected]@bizsupportad.com; rohit.[protected]@bajajfinserv.in; ramesh.[protected]@bajajfinserv.in; jitender.[protected]@bajajfinserv.in; sanjay.[protected]@bajajfinserv.in; vijay.[protected]@bajajfinserv.in; 'Uday Kumar' ; 'Naim Haider' ; deviprasad.[protected]@bajajfinserv.in; 'Mukesh Kumar' ; shiv.[protected]@bizsupportad.com; Vinod Pathania ; [protected]@yahoo.co.in
Subject: RE: Request for Disbursal confirmation of your personal loan from Bajaj Finance Ltd MR. NEERAJ SINGH SHYOROTRA[protected]

Dear Sir,

I am suffering a lot due the banking and financial system of India. I need your kind help and support in taking the immediate action on these type of banks or financial institutions in India like Bajaj Finserv.

I was not interested in taking this loan but bajaj Finserv persons (Mukesh, Puneet, Sandeep and Pooja in cc ) called me continuously and after my denial they transferred the loan directly into my salary account.

They told me that they will put this amount into their Virtual Account and will provide me the user name and password for the same but they transferred this amount into my salary account without my confirmation and till now they have not provided me any Virtual account credentials just because to charge the interest of per day.

They transferred this personal loan amount just because to complete their target of the year and charging the interest from me.

I hope that I will get the kind help and support from you and also request you to take the strict action on these institutions in India.

I just want to ask why these people are doing such inappropriate things and why they want to create pressure and tention on our mind. They have given a big tention for me since last 2 days and I am alone suffering from this action.

Neeraj S. Shyorotra
System Admin - CyberSecurity
DXC.technology
A-44/45, DLF IT Park, Sec-62, Noida – 201 301, INDIA
Work: +[protected], [protected]
[protected]@csc.com | www.csc.com

From: Shyorotra, Neeraj Singh
Sent: Monday, May 07, 2018 3:57 PM
To: 'Vinod Pathania' ; '[protected]@yahoo.co.in' ; 'sandeep.[protected]@bizsupportad.com' ; 'lakshaykumar.[protected]@bizsupportad.com' ; 'deepak.[protected]@bizsupportad.com' ; 'deepak.[protected]@bizsupportad.com' ; 'rohit.[protected]@bajajfinserv.in' ; 'ramesh.[protected]@bajajfinserv.in' ; 'jitender.[protected]@bajajfinserv.in' ; 'sanjay.[protected]@bajajfinserv.in' ; 'vijay.[protected]@bajajfinserv.in' ; 'Uday Kumar' ; 'Naim Haider' ; 'deviprasad.[protected]@bajajfinserv.in' ; 'Mukesh Kumar' ; 'shiv.[protected]@bizsupportad.com'
Cc: 'sandeep.[protected]@bizsupportad.com' ; 'lakshaykumar.[protected]@bizsupportad.com' ; 'deepak.[protected]@bizsupportad.com' ; 'deepak.[protected]@bizsupportad.com' ; 'rohit.[protected]@bajajfinserv.in' ; 'ramesh.[protected]@bajajfinserv.in' ; 'jitender.[protected]@bajajfinserv.in' ; 'sanjay.[protected]@bajajfinserv.in' ; 'vijay.[protected]@bajajfinserv.in' ; 'Uday Kumar' ; 'Naim Haider' ; 'deviprasad.[protected]@bajajfinserv.in' ; 'Mukesh Kumar' ; 'shiv.[protected]@bizsupportad.com'
Subject: RE: Request for Disbursal confirmation of your personal loan from Bajaj Finance Ltd MR. NEERAJ SINGH SHYOROTRA[protected]

Hello All,

Can you please give me the explanation that how the amount of Rs. 6297 has been deducted from total loan amount of Rs. 2 Lacs????

As per my understanding and discussion with you it should be as………………

Flexi Fee= Rs. 1999
Processing Fee= 1.25% i.e. Rs. 2500

Total Deduction= Rs. 4499

Secondly, I still did not receive the virtual ID and password so that the amount could be transferred back to your account. And please bear in mind that I will not give any interest charge till the time when I will transfer it back.

Thirdly, I am getting continuous call from bajaj Finserv to get the Credit card so please stop this as I never asked or approved for the same. The first impression of Bajaj Finserv is very bad.

Neeraj.

DEAR SIR /MAM
DEAR SIR /MAM
I received a phone call dated 07/05/2018 at 07:18 pm from [protected] no. by a lady and she said directly to me that pay your due loan emi (related to printer) otherwise you will have to pay 14000/- rs as penalty i was asking to her that you have already send me text massage in my mobile no [protected] that( your lan594dpf62314981 has an outstanding of rs. 1800.00) is included penalty of payment delay then what you say about 14000/-, how could you do that. then she asking some thing me and disconnect the phone.
then my query is that- is there any staff of bajaj finserve having right to misbehave with customers or not please reply me soon

Emi not deducted

Dear sir/madam,

Would like to bring to your notice that i “leon amin ahmed” has purchased a lg washing machine and samsung led tv on 21 march 2018the month of march from “reliance digital”, jorhat-785001.

I got it financed by “bajaj finance”. It was told to me that the first installments would be deducted as per ecs on 02 may 2018. I have submitted my cancelled signed check & filled all the required documents. I have given my address proof also.

I received an sms on 30 april 2018 by saying that my ecs amount would be deducted on 02 may 2018. So, i need to maintained my amount in my account.

I got an sms saying my emi has bounced and that i should fund my account whereas my bank account have suficient balance. When i approached bajaj finserv office n asked abt d delay they said the emi has been deducted as per their records but the amount has not been deducted from my account & i have maintained the amount in the account. Request to kindly deduct the amount.

My registered mobile number [protected]
Customer id[protected]

Kindly look into the matter

I am a (Customer id[protected] a customer of bajaj finance. On 9 march, 2018, i submitted my application form for 2 fds to mr. Abhijit mukherjee (Mobile - [protected]), asst manager fd department of bajaj finance, sec 5, kolkata branch.
The fd amount was rs. (1, 00, 000 * 2)= rs. 2, 00, 000/ (Rs. Two lac only)
On 9 march, 2018, i have sent the money from my axis bank to the bajaj finance (A/c -[protected]) through neft.
Neft ids are - id:[protected] and id:[protected]
I got sms on 14 march for the application number[protected]
Another on 27 march,[protected]Mail confirmation is there too)
Still today (7/05/2018) i have received only one fd receipt of i lakh
According to them, they have no information about my second investment

We had purchased washing machine from dynamic distribution, pimpri in mar end. As per agreement/ decided first emi should deduct 2913 in this month. But 2943 have deducted. Hence please refund 30 to my account & henceforth please deduct only 2913 from my account. (M) [protected] shankar nadhe

We have highlighted this issue to dynamic distributor also. But no precaution taken. Please revert to my complaint.

I had Taken a loan for refrigerator but I was failed to pay its second last EMI
so they charged me with 300 rs and was no update in profile for pending EMI
and after few days they again charged me with 300 rs for not paying the EMI and when I wanted to pay the loan amount is also increased accordingly. They also charged me for cheque bound and that costs 450 rs. And for how long i ahould pay for no reeasons. What the hell is wrong with these guyss

My mother purchased micromax led tv in bajaj finance, chennai, tamilnadu. She paid amount via ecs through her bank account monthly, every month ecs have been cleared properly, but bajaj after clearing all ecs properly, they doesnt give us noc and we approach the company asked them the noc, but unnecessarily they put late charges and delay charges monthly and argued with us to pay the amount, and also after clearing ecs, bajaj auto credited ecs every month and makes unnecessary returns to my mother bank account, we approach the company but no executive responded us properly, but now recently last week a person call to my number and said as he is speaking from madras high court, chennai, he was an advocate, bajaj has filed case against on you and your mother for late charges, by today evening you have to pay rs.10000 or else we both will get arrested and remand for 15 days by your area local police, and the person spoke very vulgarly and indecently to us, my mother was a diabetic and pressure patient. Due to her age factor and illness of her health she is in under treatment, my father left us before 7 years, through my one icome only i was running family and looking my mother.in this situation that bajaj advocate/ collection agent threatened me and my mother and she was got mental torture and depression and stress. Now my mother has hospitalised. We have given complaint about bajaj finance in our local police station. Also kindly please take neccessary action against the bajaj chennai branch and collection agent / advocate who threatened us legally. And resolve our issue and do the needful

My name is shrikant vasant kamble. My asset care membership number is ac1155722 i have bought washing machine with bajaj finance limited. I want to cancel asset care policy emi start date is 2nd may 2018. I don't need asset care policy so my request to you please cancel my asset care policy at the earliest.
My register mobile number is [protected]
My mail id is [protected]@gmail.com
Once you cancel my asset care policy please let me know on my mail id.

My name is sumati devi. I had offered with a lone amount of 182000 with an intrest rate of 11% by one of the executive and his manager in bajaj finance, the filled the documents and and convinced me to take the lone. The amount credited was 169000 and when i saw the process was done at 16.98%intrest rate. When i asked them they are not responding. They are froders and cheaters. The conveyed wrong message to customers and cheating customers for their targets. They are training their executives for business but not for morals. Please help me my customer id is38457211. Froders should be punished.

Good evening sir
I am balasubramani. My customer id : 49995849. I am purchase sonty tv on dec 2017 and safety produxt packaage also done every 5 th date of the month is my due till now no late payment in my history check it.
But today 5th am also have sufficient balance in my account for your due payment. Then your takeing fail charges in my account in rs 295
I need a reason for debit that amount in my account for what purpose

I am getting daily calls from bajaj finance, raised concern to the higher authorities too, but it doesnt stop at all.

Even the people at higher level do not commit to their statements, who else you can ask the commitment from? I am getting mentally harassed by these daily calls and not able to dedicate my time efficiently.

How do i ensure that i dont get these calls again?

I received a call from an executive of bajaj finance to ask if i was interested for a 0% interest loan from bajaj finance. When i asked for more details she transferred me to her senior anamika tiwari, who explained the plan.

To avail the loan i would have to apply for an insurance policy by bharti axa. I would have to mortgage my policy to avail the loan. Since bajaj finance is giving 0% rate of interest for 10 years it will recover the interest from the profits made on the policy after 10 years. Initially i would have to pay 6 months emi in advance to avail the policy post which my cibil verification for the loan will be processed.

The lady seemed to be very convincing and had an answer for all my questions.

This is a big scam and the group is using the names of the big companies.

1. They ask for an emi in advance
2. Loan verfication is done only after the policy is issued
3. Loan will be issued after 15 days of submitting the policy as mortgage
4. Agent will come to collect all the documents.

The truth
1. For any insurance policy to be issued it takes minimum 7 - 10 days. The free look period is for 15 days.
2. Insurance policies can be mortgaged with banks. It is known as assignment however the banks issue loan against the surrender value. That is the money they can recover incase the borrower fails to pay the emis when he is alive.

I am sharing the contact details of the criminal group.
Executive called from [protected]
Anamika tiwari called from pune shivajinagar bajaj finance ho from [protected]

This is an ernest request to @bajaj finance and @bhati axa to look into the matter and take action against these scrupulous crimes. Your name and reputation is at stake. Also kindly have regular warnings flashed on your various digital media sites to be aware of such misdoings by criminal groups.

Dear bajaj finserv, i am getting calls from either your customer care or an automated call asking for personal loan... For the last 6-7 months evvvvvvery day including saturday & sunday as well... I have been requesting those who call for the past 4 months to delete my number from your data base but still this is continuing, can anyone help me or bajaj finserv themselves help me in stopping to call on my mobile... It's really irritating to get a call.. When i am in a serious business meeting or when i am taking rest at home... Real breach of my freedom... At the cost of my personal time... And also patience...
My phone number : [protected]
@ bajaj finserv, please please delete my mobile number and stop calling me anymore...

SIR,

My EMI card booked i have get one loan only but anyone us my card .help mi [protected] ANYONE TEL YOUR EMI LOAN CARD LIMIT UPGRADED YOU GIVE YOUR OPT & 25699 RS IS LOAN IN MY ACCOUNT WHAT CAN I DO PLEAS HELP ME [protected] LOAN AC -NO 407ECF48848125 AND EMI IS 2856/- INTEREST START 29/03/2018 & FIRST DUE DATE 05/05/2018
SLOW THIS I NED HELP
YOUR

I am receiving an automated phone call daily for a loan and i really don't need a loan. I don't even remember if i would have ever searched for a loan from bajaj.

It would like you to please opt-my-number-out from your calling list. I am seriously feedback with the calls and the worst part is, if i will not pick a call. The will get back call immediately one after another. It keep calling continuously until i will pick a call.

I am receiving an automated phone call daily for a loan and i really don't need a loan. I don't even remember if i would have ever searched for a loan from bajaj.

It would like you to please opt-my-number-out from your calling list. I am seriously feedback with the calls and the worst part is, if i will not pick a call. The will get back call immediately one after another. It keep calling continuously until i will pick a call.

How can we stop these marketing calls from bajaj fin serv.. Every day they call 5 to 6 times per day.
There are so many companies who take the customers for granted. The common customer is so busy with his daily work that he does not have time to go around and run behind the legal bodies / police. Our system is such that anyone can harrass anyone and get away without any issues. Let us take the example of bajaj finserv. This company keeps calling you every day at least 5-6 times for marketing. They have a robot in place which dials all the people and plays a recorded audio. The poor customers might be in the middle of anything serious / may be in a crisis, but these corporates just do not care. They will call you brazenly and try to market their company. Our country does not have a system in place that people can stay peacefully and are not being harrassed by these corporates. Can we stop these calls from reaching our phones. I am not sure who has given them the right to call our phones and harrass us.

Sub: loan a/c: l2wthn04152725 queries on lpp

There was communication with bajaj executive through call and mail regarding the foreclosure issues. But no one help out.

There was an issue from your side to update the bank mandate form to enable ecs. Due to 1emi amount was not deducted from bank account. One of the executive informed me about the due amount and paid the confirmed amount and as per the request again submitted the bank mandate form. Even after submitting the form the emi was deducted automatically and later i started paying emi by 6th of every month.
Now at the end of the phase around oct-nov 17 one of the executive called me and informed me that your emi is pending and i was curious to know how emi was missed out even after paying the emi on timely basis. After verifying all the statement got to know that 1st emi which was not deducted due to failure in acceptance of bank mandate form. So the interest was charged on 1st month onwards which seems to be incorrect as the fault is from your side. I have submitted bank mandate form twice and it was not accepted and no one from your team reached me and say that your 1st emi is still pending. It doesn't make sense to reach me on 18th month for clarification. After getting this all issued i paid arrear emi, however instead of considering my emi amount, lpp amount was settled. Current status i paid all the 24 emi as per the process however it still show 3k as due amount which is not correct.

I dropped email and had discussion with customer executive however they are not in state to resolve the issues and it seems they not highly trained and even don't have sense to deal with customer. Your job doesn't complete to sell the product, it still exist till end of the phase and even forth.
I'll never ever prefer back the bajaj product and service and even not refer other.

We have purchased a ac from khandelwal furniture itarsi... Down payment was rs 20000 and finance was for rs 23500. Bajaj calculated emi rs. 3308 per month for twelve month months... Our emi is due from may and we will not pay a single rupee if emi is not corrected... They are making fool to the ppls... Correct emi immediately otherwise we will complaint to consumers court
I will never recommend to any one for bajaj finance

They have issued some emi card without me asking and now charging inactive card fee.

I got a treadmill 5 yrs ago on 12 month emi and closed it also.

They send spam sms still for loans etc but issuing some emi card unasked and using old ecs to charge card fee is day light robbery #.

Reverse this fee asap and ur customer care number is useless.. Toll free doesnt work and other number has no option to talk to someone