Bajaj Finance Complaints & Reviews

Hi Bajaj,

I have taken 2 years extended warranty insurance from you of Carrier AC.and i have registered complain on 19th May 2018 (Complain No.- OC[protected]-[protected] regarding AC cooling and today is 5th June 2018. and problem still not resolved even i didn't get any call from your technicians. I am calling every day on your customer care number and they told me "our technician will contact you". i want to know what is the TAT to resolve a customer issue. your customer care executive said that is 48 working hours now you calculate by your self that how many hours have been passed from complaint date.

Is this the your company policy that customer have to suffer after taking services from you.

Please refund my money if your company cant fulfill your commitments or solve customer problems.because this is our hard core money which we have pay.its been 15 days and i m still facing the problem.

I availed a personal loan vide loan account no # 400pht42246785 for 4 (Four) lacs. Since the beginning the bajaj services are worst. One loan with 2 different repayment scheduled. One i received on email differs from the one on the portal. No one in customer care has a clue why the one on the portal is wrong. They keep telling me that it is it error. I failed to understand how can it be it error when the the emi is printed wrong.

Suddenly after 10 emis my emi got increased and no has a clue why it got increased by 145 /-

I wrote multiple emails - no one can resolve the simple issue.

Worst service with incompetent employees

Dear sir, madam i took a consumer loan from bajaj finserv and i paid all the dues by ecs and cash. The representative told me that, after clear all the dues they will send me noc. My loan account has been closed. But till the date i didn't get the noc. And it is reflecting in my cibil record. I would like to request you please send me the noc and update my cibil record.

Loan accounts:

1. Loan no : 4000cd36786485

2. Loan no : 400ewc37468974

3. Loan no : 400rem54964074

4. Loan no : 400rem56268880

Thanks and regards
Narender mitti
[protected]
[protected]@gmail.com

Manvender singh
Attachmentsmay 24 (11 days ago)
To grievanceredre.
Dear sir, ma'am,

This is to inform that i received a call from a person naming mr rk sharma with phone number [protected]. He asked me to take an insurance policy for an amount of rs 500000 for 15 years and i would have to pay rs 50000 per year as a premium. Also he told me that there is an offer from bajaj that bajaj will provide me interest free loan for rs 500000 the ammount for which i would take the insurfance policy. On 4th feb i took the insurance policy through the person sent by mr rk sharma and after that i am in continuous touch with them but they are saying that i have to take another insurance policy to get the loan amount.

My concern is that they have fooled me and wasted my insurance policy. They told me that they are calling from lajpat nagar branch and the perons with whom i have talked and their contact numbers is mentioned below. Please look into the matter and resolve this. I have decided to lodge police complaint but i am just waiting for your reply and resolution. Please find the below mentioned details of the persons from bajaj finance. They have also sent the approval letter of loan from bajaj through watsapp.

1. Rk sharma [protected]
2 mr deepak[protected], [protected], [protected], [protected], [protected]
3 mr abhay mittal [protected]
4 mr abhishek [protected]
5. Amit jain [protected]
6 ms shweta [protected]
7 mr mohit malhotra

They have blackmailed me and asked me if i want my personal loan than i have to take another insurance policy otherwise i will have to continue the policy with extra burden. Before taking the policy they told me that they will cancel the policy if i did not get the personal loan. But they intentionally extended the matter so long that my free look cancellation period was also lapsed. I took the insurance thing that i will continue the policy and the amount which i will get as personal loan i will repay my existing personal loan as the rate of interest on existing personal loan is very high. Now they have loaded me with extra burden of rs 50000 per year as insurance premium. Please help me with this.

Sir i have purchased airconditioner 1 month before through bajaj finance and my loan account no is 4350cd73351320 and my registered mobile no is [protected]. And my mail i'd is [protected]@yahoo com
My first emi date was 2nd june 2018 of 5030 rs and i have enough balance in my account but till now no emi has been deducted from my account.
So kindly what is the reason for such inconvenience caused by bajaj finser

I purchased hitachi ac for rs 33040/-
Through bajaj finance emi facility.
Downpayment : rs 11016/-
Rest emi amount :rs 2754/- x 8 = 22024/-

That was grt, but after one month today (2.6.2018) 1st emi deducted from my bank account but still showing remaining amount rs 22024/- on my mobile apps.

Kindly look forward..

Sanjit biswas
[protected]

Hi navaneetha here,
I would complaint against the employee who spoke to me very rudely, that too with the women customer. Spoken with nonsense apart from asking the payment details with me..
Kindly find below number of the employee
Named : vinodh or naveen - confused
Mobile number: [protected]
Showroom : croma - bannerghatta road
The employee is not trained proper, spoken in kannada locally with me.. It's equal to harassment.

I received one sms in the first week of may from bajaj finserv that since the emi card hasn't been used from 6 months, they will charge inr 117 from my account. I reported the case at [protected]@bajajfinserv.in and requested them to stop such transaction. On the 25th may, 2018 they just took out inr 117 from my saving bank (Sb) account. They want me to share my sb details in order to initiate the refund. I fear that my account will be misused if i share such details. But then i wonder why shall i share my details when they know my bank details already. Beware of such companies...

I don't hold any emi card or any loan from bajaj finance services. I had loan long back 4 yrs ago and i have cleared my loan.
My mobile number is [protected].
I used to get messages and calls from bajaj finance services asking for, if i am interested in loans. All of a sudden i started getting messages from bajaj finance services saying 117 will be deducted. Below is the message i have received. Eventhough i doesn't hold any emi card, i have received the below message.
Dear customer, your emi card annual inactive fees of rs.117 is due on 22nd may18. Available loan limit on card is rs. 102, 000 use your bajaj finserv emi card & get waiver on your annual inactive fee. Know more http://bit.ly/2BQgplb

Dear sir,

I received call from bajaj for od facility.

Initially discussed with executive,

1. Bajaj will provide od facility with any charges and charge the interest only for used amount and no hidden charges/conditions
2. Basic processing charges can be paid within a year as customer convenient.
3. Wave off some process charges and refund some amount.

Had the initial discussion with executive, then i said ok. (I have all the mail communication).

Later executed keep on called me day and night, i responded and given the documents. Before they approved the od loan.

Later just i agreed only for 1% processing fee, on condition to pay it within year in instalments, later without any further discussion and final confirmation they approved (902, 999) and transferred the loan amount of 8, 87, 136 (Deducted 15, 863), from day of transferred amount in my account, i tried to forward/transfer the same to bajaj account but transaction got failed, i shared the same details with screenshots with bajaj, also requested for cancellation.

Once issue get resolved i transferred the same to bajaj account, now i’m getting sms to pay the emi i was shocked and keep on following up them for cancelation this miscommunicated product/loan but no one responding on mail or on phone.

I requesting you, kindly assist me to move of this miscommunicate loan issue.

Please find the attached conversation with bajaj team.

Thanking you.

Sincerely
Sathish
Sathish. [protected]@gmail.com

I am a bajaj finance customer. Team from bajaj finance contacted me two years back for a health insurance policy. They shared that they have an exclusive health insurance policy for bajaj finance customers in which the policy will be covered for rs 10 lakh for my family (Self, wife and two children) and will have fixed emi through out the life. They said that its a recorded call and all the details which are explained to you will be recorded and in case of any discrepancy in future, you can refer to it. Based on the fixed premium concept and other explained benefit, i have taken the policy.
Now for last two years, the premium was same but now they have increased the premium by almost rs 4000/= when asked for the details, no satisfactory answer is given and also they are not ready to share the recording in which we agreed for the fixed premium. Now i am wandering here and there and the bajaj team is just passing the ball from here and there.
If you go to the branch, they do not even listen to you.

I have been harassed by the sales representative of bajaj fiance.
Below mentioned are the cases numbers raised by their customer service for the issue i am facing.
Srn19055442
Srn19238284
Srn19301568
Srn19311732
Sr00307599

I am listed on dnd since jan 2016, so obviously they cant call me. I have raised the issue several times but clearly it has not been resolved.
Can someone here please let me know how to take this up legally? I am harassed by these calls and i get calls almost daily.

I don't know what will happen if i post my complaint here but hopefully the harassment will stop.

I have a consumer durable loan of rs 23800. Unfortunately the loan is not repaid on time and now i want to clear that dues and that all is under experia id no :[protected]. The total amount is to repaid is near by 62000 with all penalties and bounce charges. Kindly let me know the easy way to pay the amount and close this mater ex:- (Penalty weiver/part payment/reshedule emi)

I was looking for bajaj emi card for this i have download the app from play store but it was unable to process and experia sign up was also unable to register i tried so many times but no use so please solve this issue as early as possible because i need the bajaj card immediately so please solve this i have tried so many times i was not getting otp also

I received following mesaage today abiut the transaction which i did not made.

Dear SURESH GOVIND KANAD, Thank you for using your EMI Card ending 0436 for a loan of Rs.5000.00 to be repaid in 003 EMIs of Rs. 1783.00 . Transaction reference number[protected]. Available loan amount on your EMI Card is Rs. 195000.00. Available open ECS limit is Rs. 20852.00. To know where else you can shop click http://bit.ly/2bX5tTm.

Please check urgently
Regards
Suresh kanade

What is the reason to cut 117 rupees amount from my sbi account on 25 may 2018 and i dont have any loan .I wonder why this amount debited from my account transfer to bajaj auto whose referene no P[protected] please refund my ammount .this is a fraud refund my money
Account no [protected](state bank of india)
IFSC SBIN0001898
MOBILE NO [protected]

Hello Sir/Mam
I am from Lucknow, Recently (April 1st week) I made a purchase of Samsung Note 8 Phone from Initiative Store Ashiana branch with Bajaj finance Insurance on phone covering any kind of phone damage.
n 15th April my phone's screen got damaged and on the very day I went to Bajaj company and showed my damaged Mobile phone to them and also submitted all my documents for the claim.
The agent ( Vidya Dhar Tripathi...

Everyday i get atleast 4 to 5 calls on my number for selling different products from bajaj finserv. These are automatic recorded calls. It has become so irritating that i have written several emails to bajaj finserv customer care to not to make any calls to my number. The shameless customer support only replied saying that they have forwarded request to other department.

My number is on nationwide total do not disturb activated. But just because i had previously transacted with bajaj finserv, does not give you permission to call me every day.

HI, I bought a camera using Bajaj Finanace 18 months back and paid 300 rupees for bajaj card(Debit/credit) . but I did not received any card by any means of post or speed post etc. Money of 117 rupees got deducted from my account under the name bajaj card fee -bf[protected] two days back. I'm not understanding why money deducted as am not holding any bajaj card. hoping to get resolve my issue as soon as possible.

I have purchased a dell laptop last month worst rs.3400 and as the agent mentioned there is nothing which is of no use with the laptop as it is very very worst slow. I also spoke to the agent saying that i wanted to exchange to some other good in the same branch and there is no proper response. From both the ways i am at loss. I need a genuine action regarding the same or else i will have to choose consumer jurisdiction.