Bajaj Finance Complaints & Reviews

Disappointing customer loyalty by Bajaj for 100% repayment history.

Schoked again to see an SMS "Your EMI Card is temporarily blocked" reason?????????????????????

Reached Customer Service? They have no clue!! Don't know what they are talking about.

Shocked to see my credit limit from 1.5 lakhs to 60k without a reason. "Bajaj, " says its a system process... For me, it's a joke for paying on time.
As of Today Cibil score is 773

Very disappointing service by Bajaj. This has to lead me to dropped Bajaj investment plans to avoid future SMS from Bajaj saying " your investment is blocked or "0" ...Its bajaj system process :)

Check your records for references

My Customer ID 24579267

Loan history from 2015 to till date

CONSUMER DURABLE
Ongoing- Loan Account No 4040CD[protected]% Repaid on Time
On going-Loan Account No 4040CD[protected]% Repaid Repaid on Time
Closed Loan Account No 4040CD[protected] Total Amount Repaid Rs.21, 900/100% Repaid On Time.
Closed Loan Account No 4040CD[protected] Total Amount Repaid Rs.34, 000/-100% Repaid On Time.
Closed Loan Account No 4040CD[protected]Total Amount Repaid Rs.13, 900/100% Repaid On Time.

CONSUMER DURABLE DIGITAL
Closed Loan Account No 404CDD[protected]% Repaid on Time
Closed Loan Account No 404CDD[protected]% Repaid on Time
Closed Loan Account No 404CDD[protected]% Repaid on Time

DIGITAL PRODUCT FINANCE
On going- Loan Account No 404DPF[protected]% Repaid on Time
Closed Loan Account No 404DPF[protected]% Repaid on Time

Retail Loan-
Closed Loan Account No 404REM[protected]% Repaid on Time.

मेरा नाम रवींद्र प्रल्हाद आढाव है.मै लोणार जिला बुलढाणा महाराष्ट्र से हुं.मेरा मोबाईल नंबर [protected] है.मुझे 2 महिने पहले पायल का कॉल आया लोन के लिये.मुझे 50000 हर साल के हिसाब से 10 साल पैसे भरणे थे.बदले मे मुझे बिना किसी ब्याज से 500000 लोन मिलनेवाला था.इसके लिये मुझे Hdfc policy निकलने के लिये कहा गया.और अब कोई लोन नही मिला. फोन लगाने पर जवाब नही देते.
Field manager payal-[protected]
Manager Kunal-[protected]

Hi,

We have applied to transfer our home loan from lic since they have raised our interest rate.

Bajaj guys have processed it in their own wish.

1. We asked for 15 years of tenure and they processed it for 20 years.
2. Top-up loan was promised for 8.75% r. A but processed for 9%.
3. Initially they told flexi loan + 3 months emi holiday can be availed but after processing they are telling any one can be give.
4. We have asked for 45 lakhs and they processed for 50 lakhs and forcing us to get this amount.
5. Our original receipt for the loan closed in lic for lost by them and replied very lethagically. No responsibility at all.
6. Initially they told we have a voucher for 15, 000 and dont know here it gone.
7. Asking us to submit our original documents now.

No mod has been put yet!
No response for calls!!
No response for e-mails!!!

One of the worst financial institute i have ever seen in my life.

Now we don't know what to do, even i asked for outstanding letter to transfer my loan to some other bank but they are not giving that too.

Very worst people.

Hi,

I have taken EMI for LED TV using Bajaj Finserv EMI process in a shop.Now I have forgotten my username and password, and my bajaj card is not received but your employee said 3 months after your card in your hand.5 EMI's are finished my loan number which the amount is debited for EMI in my account is BF130717_105-409 but card not received yet. Please reward this answer by mail ASAP.([protected]@gmail.com) Kindly check out my old username and password otherwise, kindly send me new username and password. Regards Pavithradevi.

I am already registered for dnd service. I get calls daily 10 to 12 times phone calls from bajaj finserv. Stop these calls immediately, else, i shall move to consumer court, by the end of this month. I m constantly being bothered, despite of my repeated request not to call me. I have even blocked your numbers, but i still keep getting calls from bajaj finserv. My number is +91-[protected].

The sales people are such senseless people that all they are interested is to fool people into applying for loans inspite of telling them there is no need; they promise that the loan will be approved, confirm and once you submit the documents, they care a foot about you and do not have basic manners to answer your calls and update; their grievance department is another horror story who are just trained on one word' sorry Sir' that's it and they cannot do anything.

I have been played around twice by these guys (Saritha 2017, Amit 2018) and today I promise that I am never going to get into a relationship with this Senseless, Pathetic Kabadi ki dukaan also known as BajajFinserv...disgusting...

It was told to my father that emi card from bajaj finance is free of cost and it will never charge money, but it is deducting rs 117 annually from his bank account without his permission and he does not have any pending in that card. So he wants to cancel the card as the company is cheating on the customers by providing misleading information. So please help.

Bajaj finance should not spoil relationship with existing customers. Its irritating to get call from daily.

I swear i made mistake to take loan from bajaj finance in 2014.

I don't need loan/product/scheme from bajaj any more as it is not my requirement.

I have already registered dnd on their site. Please bajaj stop calling.

Thanks
Neeraj

Dear bajaj finserv, its really annoying to read "mr. Satish shimpi is available on non-public holidays between monday to friday from 9:30 am to 5:30 pm on[protected]Call charges as applicable)." but bajaj finserv has taken it granted to trouble the available mobile numbers at midnight (11pm), early mrng 3am etc, how on earth this could be acceptable?

I have taken a laptop using bajaj finance 10 years back. I have paid the first emi through cheque and paid all the remaining emi's by cash as they had some problem in clearing the cheques. I also have got receipts from the representative for all the payments and the loan was closed. After one year, we got a call from them stating the loan was not closed and final emi is pending. We have visited nearest branch in tirupati and submitted all the payment receipts and got confirmation from them saying they will close the loan. Now after 9 years we are getting continuous threating calls from customer care asking to clear the due and failing to do will send us to jail.

Dear sir/madam
My self is ravinder kumar. I leave in panipat haryana. This week i went to buy a mobile phone. I am a fresher customer and want to buy mobile through bajaj emi card. I am give my kyc documents & employe id card & bank passbook and your agent it ahown negative area in your system. I want to buy mobile phone from bajaj emi. So please help me out.
Thanks
Ravinder kumar

I have bought mobile from bajaj and loan availed from bajaj finance which has been closed in the month of december 2017 but the noc for the same is not received for the same. I am trying it from last months and nobody is responding it properly and they dont have any service manager for the same in the branch. Staff neglects the customer problems. Loan no (C404cdd[protected]
Thanks
Gangadevi

Dear Sir,
With respect to above caption subject, I undersigned made a payment of Rs14280/-as on 10/05/2017 to you and after that NOC is also issue by you on 17.5.2017 for the same but at the time of submitting the data by you in CIBIL you had shown payment made by me as w/off in your books instead of payment received from me towards the clearance of balance due.
Due to that, it is wrongly appeared in my CBIL as w/off instead of payment received by you. So kindly do the needful to update CBIL data

ATTACHED HERE WITH SOA OF BAJAJ FINANCE AND CIBIL REPORT SHOWN BY YOU AS WRITEN OFF

To the ceo/director/manager,

This is to inform you i am having 3 product taken from vijay sales vasai west branch.
Loan no.5770 cd 48490959
Loan no.5770 cd[protected]problematic
Loan no.5770cd 54644870.

Out of which loan no.5770 cd 48491402 which is for led is problematic. We are following up with parth and asha from past 4 months.

Firstly the ecs was not registered, secondly it gets hit on any date i have been charged 350 twice so it's 700 rs of my hard earned i've to bear as bounce charges. Every month since september rs 2880 translation is hit but shows ecs not registered, however last month there were bounce charges, which i want to be refunded.
Third and most importantly there is an ecs deducted for amount rs 5760 on 3rd oct 2017 for which no one has any clarification, for which i want adjustment in ecs for the product.

Even when i haven't made any mistake your collection department is continuously chasing for payments. Rest both ecs are smooth. So i have no intention of stopping any of ecs. Now nikhil is chasing for payments and misbehaves over the phone, he is not ready to solve the situation and threatening us of taking back the product.

Let me inform you that we have go to vijay sales almost every week for follow-up from vasai east to west, also in week days, and as me n my husband are both in service we have faced hell lot of trouble following up with bajaj finance people. Still no solution given by parth. Every one is so care less and not willing to work on tge case.

Please be clear i m not going to pay till ecs date is fixed, amount is fixed, excess amount should be adjusted, and bounce charges also should be adjusted.

Ask nikil to stop chasing and misbehaving badly with customers...
I am really fed up follow bajaj finance..
I must also conclude very very pathetic service.

Also note: if case not resolved will take a serious action and will also reach to consumer court/forum if required.

Request you to resolve at the earliest.

Thanks,

Vidhi laheru
[protected]

Getting too may spam calls on daily basis from bajaj finance and its allies for personal loans n other plans. Fed up of blocking every single number n suggesting the callers that i don't need any loan.
Stop harassing the common people who are not even your cudtomers.
I have never opted for any policy, or suggested interest in any of your financial policies n products. So stop harassing.
I have a log of all your numbers and going to file an official complaint if this doesn't stop forever.

I have not yet received my emi card inspite of paying the card fees and all emi amounts in scheduled time. All previous loan accounts have been successfully closed on full payment. Present lan[protected]
Date of payment - 06.09.2017
Sl. No. Of invoice - up/1718/sa/00653
Type of invoice - finance (Bajaj finance ltd)
Further, i have also failed to get access in my customer profile with bajaj conservative ltd.. Please provide details and extend assistance.

I daily receive phone calls from different mobile numbers of representatives of bajaj finance regarding to take loan. Each time i told them that i am not interested to take loan and do not call me in future. So please delete my number from your list and stop calling me, if not than i shall move to consumer court. My mobile no is [protected].   replace all

Respected Concern Person,

My name is Bashist Singh, My Loan ID is 5770CD56062039, My EMI Card No.[protected]. My card is temporary blocked. I request you please activate my card. This is not a good customer service. you are blocked my card without any prior intimation. I did not receive any prior massage regarding the same. This is a very discusting service. I speak to your representative, he told me that my card is blocked due to PDC bounce on 2nd Dec.17. On the same issue, before the thing happening, I called your representative and ask him regarding the same, she told me your card is blocked. This is not my good experience with Bajaj Finance Customer serving team.

Sir,
My loan application number 4000CD59595572 . I purchased one LED TV make Sony for which an amount of Rs. 29, 000/- was financed by your company. An EMI of Rs. 3625/- was to be paid by me for 8 month. The details of loan amount financed is as under.
loan financed against TV - 29, 000/-
EMI for 8 months - 29000 divided by 8 = 3625/-..

For extended warranty My loan application number 400EWC61134760.
someone from your company told me to buy extended warranty on call, for 2 years. the amount to be paid is 600 extra. but i got message that my next EMI is 4, 568/- which is 943/- more than my actual EMI. it seems unethical that to finalise extended warranty on call.

so am requesting you to cancel that extended warranty and continue that old EMI of Rs.3625/-

Thanking you
KALYAN RAJ M

I'm from bangalore, i purchased sony led tv 48" 1 year back and took extended insurance by paying around rs5000/-, exactly after 1year mfg warranty display had gone and i informed bajajalliance insurance guy, they took the tv and almost after 1month with continuous follow up and irresponsible response when called each time they gave telling the display is changed we fixed the new display which we got from sony company and charged rs1400/- as a pick up charge and didn't give any receipts from bajajalliance or sony company, exactly after 1 and half month again the display has gone.
I'm raising a complaint against bajajalliance in consumer court as they are trying cheating us telling the display a has been changed with the new one.

I'm informing for the last time here i need my tv to be picked up and changed with the new one and need clear picture like wat was done last time with proofs.

Name:mahendra

Bajajalliance address where my tv was taken is yelahanka bangalore