Bajaj Finance Complaints & Reviews

Daily 5 to 6 times phone calls from bajaj finserve end [protected] comes regarding to take loan. I am not interested to take loan . So please stop the same if not than i shall move to consumer court. My mobile no [protected]. Daily 5 to 6 times phone calls from bajaj finserve end [protected] comes regarding to take loan. I am not interested to take loan

Dear sir,
I have taken personal loan in bajaj finance in 2015 at time bajaj given no preclosing charges based on above rule only iam approach bajaj. Now i want to close loan but bajaj added preclosing charges 8000.
Already taken at time of loan taken 14000 processing charges + insurance etc purpose.
Now again added 8000.
My loan amount :200000
Iam received :186000
Iam paid 18 emi s: 18×5525=99000+
Now bajaj taken today:= 170000
Total i have paid for =269000 for taking 186000 rupees for 18 months
Also given interest rate :13%

Not only me so many poor people suffered i have seen today also in bajaj office.

RESPECTED MADAM/SIR
To whomsoever concerned

I am SUNDARRAJ who has customer card of bajaj finance using from 3 years.

My bajaj finance card number is XXXXXXXXXX2698 and consumer Id is 10152362

While using this card registering there was a mistake of mobile number

My registered mobile number which is given as [protected] to be changed to [protected] which was taken wrongly while registering kindly resolve my issue as I am unable to receive any updates from bajaj finance

Kindly resolve this issue as soon as possible. As I want to get the updates from the bajaj finance

Regards
Sunderraj
[protected]

Dear ritesh/ ajay,

Yesterday i had already raised the quarry related to this matter with the attached mail communication by ajay thakur of my agreement before the time of final disbursement of loan amount of loan account number 424sal23337011.
After my deposit of part payment of rs. 3, 50, 000/ and it had been adjusted against my balance principle. But it is surprised to me after receiving the final balance payment tracker and statement of account, against the deposited amount of rs. 3, 50, 000/- only rs. 3, 41, 740/- adjusted in to my outstanding.
It has the part payment charges 2.36% (Including 18% gst) on part payment amount of rs. 3, 50, 000/- but it is not applicable on me as per the agreed terms and conditions of the time of loan disbursement.
Once again mail communication of the time of agreements with terms and conditions attached for your reference.
After my continuous discussion with you, iam unable to under the flows in to the shared terms and condition by you. This is unethical and completely largely wrong against the policy agreed terms and conditions. Iam total against the this unexpected condition which came to me now. Iam not accepting this condition at any cost. And i am not demanding any thing which is illegal or against as per my agreements.
Now it's my final request to settle the thing of my account as per my agreement, otherwise i would have only one option to go for legal against the company and the representative who had deal at the time of agreements.
Kind regards
Ravi raj khagta

I keep on getting Bajaj finance sales calls on my mobile number [protected]. If I don't pick up or block one number they call from a different number. And yes this happens 5-6 times a day. Please stop this harrassment. I have taken your consumer electronics loans twice or thrice. These calls just make me want to not use your services ever again. The most irritating part is they call at 9 pm in the night as well. Please stop this nonsense.

I have a sal loan account 404salxxxxxxxx. Loan document clrearly shows there is no prepayment charges, but when i enquire for foreclosure/prepayment, i have been told that 4.74% on total outstanding as foreclosure charges and around 2.3% on total outstanding as prepayment charges.

This is total absurd and daylight robbery by bajaj finserv. I have not got any communication regarding new charges introduced. Even if they are introducing some charges, that shud be for new customers from day of said decision. You cant impose on customers who have taken loan from bajaj finserv just because of nil prepayment charges.

Please let us know how to proceed on the same!!

Babu r

@Bajaj FinServ, please stop harassing me with you promotion calls & SMS.

I'm receiving multiple calls and SMS everyday. You have no sense of time.
You call me during day & even at night 9PM (seriously???). I'm getting sick of you guys.

I do not want you loan. Even in future if i need to take a loan, I will never approach you guys because you have tortured me enough. Just because you are calling me multiple times every single day will not change my mind.

I do night shifts & am currently sleepless due to your calls (Dont get any wrong ideas; This doesn't mean you can call me during night time).

I hate to do this, but you have left me no choice. My no is [protected]

Hi team,

I have been receiving constant calls from bajaj finsserv loan team almost every 10 mins. This is very irritating and a big nuisance. I have tried to contact through customer care but did not find any option other than listening to ivr options.

Request you to stop these advertisement calls with immediate effect. As i have not permitted you to give me a call very 10 mins.

I have taken salaried personal loan from bajaj finance on 19th march 2016.
When i have taken loan, there were no foreclosure charges applicable and as well as their team confirmed it and same i received set o[censored]ser guide document through dtdc courier.

Please find the attached document.

I sent multiple emails to below email ids but i have not get any response from them.

[protected]@bajajfinserv.in, [protected]@bajajfinserv.in, [protected]@bajajfinserv.in, lokesh kumar c, naveen kumar k m

Finally i have visited branch and i met one of the manager in the branch and he told me please close the loan with foreclosure charges then wait for graivence team reply. Diffently they return foreclosure charges amount.

I have not recived any reply since last month.

I am keep on sending reminder emails but no use.

Loan account number: 404sol20697255

Branch address:

3rd floor, office no. 303,

Gold tower, sr. No. - 50,

Residency road,

Bangalore - 560025.

Kindly help me get back my amount of around 23500 /- back to me.

Thanks,
Raje

Hi team,

Can someone please tell what exactly is going on, i requested for loan settlement as not able been able to the emi's after paying 5 of them due to health issues also lost my job and going bankrupt, hence i'm requesting for a settlement.

This is exactly what i stated in the very first email i sent you.

I'm following up with you guys since the amount was 24k now it has been jumped to 27k i stated the same thing that's i'm not in a position to pay this much of amount at this time.

Now while following up with you i got a call from some advocate stating you have filed a case against me under section 138 what's this all about?? And as he stated the loan can be settled in 18500 and he is not ready to provide any written confirmation stating the same.

Can you guys please look into it and let me know on priority if the loan amount can be settle, do let me know the amount. Once i have a written confirmation i will make the payment.

"dear chourey,

Thank you for writing to us at bajaj finserv.

We would like to bring to your notice that your loan account number {! 4050cd22483751 and 4050cd22483762} has accumulated payment return and overdue charges of rs.19, 755. And rs. 8, 010.
We have attached the statement of account with details of charges for your reference. Kindly process a payment for the amount mentioned above as soon as possible. The amount can be paid in cash/cheque or dd drawn in favour of “bajaj finance limited”, payable at branch closest to you.

We would like to inform you that an online payment can be made only for the overdue emi. This facility is offered to customers who have net banking activated for their bank account.

In order to make an online payment you may follow the below mentioned steps -
Step 1: log on to www.bajajfinserv.in and click on the tab “pay emi online”.
Step 2: select your bank name from the drop down menu and enter your loan account number. The details of your overdue emis will be displayed.
Step 3: enter the amount for which you wish to make an online payment.
Step 4: you will be redirected to your bank's net banking site. Follow the regular net banking procedures to make your online payment.

Please note that on successful completion of the transaction, a transaction id will get generated for any future reference.

For any further clarifications, call us on our our customer service number[protected]Call charges as applicable) or write to us at [protected]@bajajfinserv.in

Your feedback is important to us - please click on the link below to register your feedback - http://bflloans.force.com/BFeedbackPage?cID={! Case. Customer_info_id_c}&csid={! Case. Id}

Bajaj finserv assures you its best service, always.

Yours sincerely,
Bajaj finance ltd.

To receive your experia user id and password, type ‘experia’ to [protected] from your registered mobile number or log in to your account on www.bajajfinserv.in. Explore our website for detailed information on: loans, emi related – balance, last payment, statement of accounts, noc and emi card.

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Thanks for the prompt response team, kindly let me know as after this the loan can be closed or will it continue charging.

I am also getting calls stating the check is bounced and hence a legal notice will be issued against me, would you be able to let me know what is this all about??

I would love to pay the money online however my account is showing more than 20k please look into it asap so that i can move further with the payment.

Kindly look into the legal thing also, i don"t want these threatening calls payment will made of mention amount.

Thanks,
Avinash kumar chourey
[protected]
[protected]
On sat, 15 jul 2017 at 7:12 pm, [protected]@bajajfinserv.in wrote:
Dear customer,

Thank you for writing to us at bajaj finserv.
We would like to bring to your notice that your loan account number 4050cd22483762 has accumulated payment return and overdue charges of rs.19, 755.00/-.
We have attached the statement of account with details of charges for your reference. Kindly process a payment for the amount mentioned above as soon as possible. The amount can be paid in cash/cheque or dd drawn in favour of “bajaj finance limited”, payable at branch closest to you.

We would like to inform you that an online payment can be made only for the overdue emi. This facility is offered to customers who have net banking activated for their bank account.

In order to make an online payment you may follow the below mentioned steps -
Step 1: log on to www.bajajfinserv.in and click on the tab “pay emi online”.
Step 2: select your bank name from the drop down menu and enter your loan account number. The details of your overdue emis will be displayed.
Step 3: enter the amount for which you wish to make an online payment.
Step 4: you will be redirected to your bank"s net banking site. Follow the regular net banking procedures to make your online payment.

Please note that on successful completion of the transaction, a transaction id will get generated for any future reference.

For any further clarifications, call us on our our customer service number[protected]Call charges as applicable) or write to us at [protected]@bajajfinserv.in

Your feedback is important to us - please click on the link below to register your feedback - http://bflloans.force.com/BFeedbackPage?cID={! Case. Customer_info_id_c}&csid={! Case. Id}

Bajaj finserv assures you its best service, always.

Yours sincerely,
Bajaj finance ltd.

To receive your experia user id and password, type ‘experia’ to [protected] from your registered mobile number or log in to your account on www.bajajfinserv.in. Explore our website for detailed information on: loans, emi related – balance, last payment, statement of accounts, noc and emi card.

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Hi team,

May i please have an update on the below email??

Thanks,
Avinash chourey
[protected]

On thu, 15 jun 2017 at 12:37 am, ansh chourey wrote:
Hi team,

This is avinash having a loan id 4050cd22483762 and was unable to pay the emi, i have paid only 5 emi"s till now and because of my health issues i gotta move from mumbai to mp.

I"m bankrupt from last 9 months hence was unable to pay the emi as promised.

As the amount reflecting on my loan i"d is approximately 24k and i am unable to pay the same at the very same time, hence requesting you to let me know the minimum amount i have to pay in order to settle the loan.

Nobody"s is aware about the future so am i, let me know as soon as possible so that the settlement procedure can make a step ahead.

I genuinely want to pay the whole amount however i just cant. Help me out with the settlement.

Thanks,
Avinash kumar chourey
Loan id: 4050cd22483762
[protected]
Sent from my iphone

[http://app1.ftrans01.com/linktrack/lt.pl?id=10919=LBoHCVAFDwZfSgUJAQMBAgIIBxg=V...⇄

Kindly look into it and get in touch with me as soon as possible.

Avinash kumar chourey
[protected]
[protected]
[protected]@gmail.com

I am getting calls form you guys daily multiple times... Stop calling me it is frustrating... You guys are irritating everyone.. I have blocked closed to 10 numbers yet everytime you call me from some new number... Ridiculous... If you are not getting business close your shop do not bother people

Why do you have to call me i am on dnd anyways... I dont need your loan... Will never approach you guys you are maniacs

Hi team,
Reference: a/c no. 4250cd[protected]Omprakash baghel)

As per above reference we have a/c no. 4250cd30971179 with the name of omprakash baghel. My last emi 2438/- m/o july is due because the fund was shout in my account only 87/- and no any update from your side for the same. And have received massage from your side in my register mob. No if your current month emi loan no... Has as outstanding of rs. 2888/- but my current emi is 2438/-. I will pay only 2438/- i will pay today but please update my current emi amount from your online payment webside below the details.

Select customer name loan account number loan type emi cycle date emi overdue other overdue total overdue payment amount
Omprakash baghel 4250cd30971179 cd[protected]

Also 3 time deducted bank charges from my bank account below the following details.

11-jul[protected]jul-2017) to transfer
Sbi charg for failed mandate txnbajaj finance l 295.00

11-jul[protected]jul-2017) to transfer
Sbi charg for failed mandate txnbajaj finance l 295.00

12-jul[protected]jul-2017) to transfer
Sbi charg for failed mandate txnbajaj finance l 295.00

I have use also useing your bajaj emi card from last 1 year and there are no any emi bouncing issue from the till date. I have paid my emi properly problems gone only this month

Kindly consider my current emi rs. 2438/- and reverse my bank chargers deducted from your side as per statement.

With regards & thanks.
Omprakash baghel
Mb. No[protected]

You #... How many numbers should i block in order to avoid your calls.
This is the second time i raising my complaint. Please dont ruin your company reputation. Sorry for my words but you ppl deserved.

M literally pissed off by you ppl. If at all i need loan amt i ll personally call you ppl. Please stop ringing at my number...

My number : [protected] - please please remove my number from you database.

Sir,
local branch cashier at burdwan office mr. Jagannath pal (Ph no.+91 [protected]) is not entertained me and not accepting the disbursed amount cheque to cancel the loan.
please guide me where to go to return the amount. i am puzzle from your service. please direct them telephonically to accept the amount.
Your co-operation is solicited.
yours' faithfully
ganesh chandra das
mb : [protected]
[protected]

My no is [protected] and i get 4-5 calls daily on this no from your end via pre recorded calls. Pl stop for god sake. I m not interested n why do i hav to call daily so many times. It is frustrating. Req u not to call this no pl. Thank u. I hav blocked these numers a couple of times but the calls do not stop. After this experience i will never ever take loan fron thos company bajaj finance.

Dear bajaj finserv, daily i am getting 4 to 6 calls offering loans from finserv. Pls stop this nuisance immediately. If not i will file case in the court with my lawyer after taking inputs from many customers having the same issue. Only fault from my part is taking emi option from bajaj finserv for a tv purchase that too 3 yrs back. I won't repeat this mistake. My mobile number is [protected]

Adheep mohan

Daily receiving call from number like[protected],[protected] etc.

Pls stop calling me on my mobile number (I. E. [protected])

Further, number always start with 1409 start and rest number changes every time.

Pls don't call me on my number and also i don't want any recorded call.

Don't know why you guys are harassing me. I did the mistake of my life by taking tv on emi basis from bajaj finserve.

To
The officer in-charge
Bajaj finance limited

Sub: - cancellation of personal loan 4f1pmt44496035

Respected sir,

With due regards i ganesh chandra das beg to request you that the above loan may please be cancelled with immediate effect as i have not accepted and denied for the above loan prior to disbursement of loan to my account.
Sir, i am a regular customer to purchase items through bajaj finserv. On 03.07.2017 mr. Aritrik mukherjee local sales manager of bajaj finserv rang up to me from his mb. No.[protected] from your sub-branch o[censored]llas residential complex, that your cibil score offer you a 4 (Four) lakh rs. Personal loan at roi 9% and no processing fees will be charged without any queries of your bank statements within 2 hrs (Call lists are attached). Same day we met together and filled up all formal documents and 05 (Five) spdc cheques submitted to him with the assurance that he will reduce the roi to 8.5%.
But on 05.07.2017 i found in my e-mail (Gch. [protected]@gmail.com) that loan application number sf67876542 has been approved with roi 18% (Reducing) along with other charges on 04.07.2017 at 11:47 pm. Immediately i replied for the mail for non acceptance of the above loan and not to transfer any amount to my account. Instead of my dined for the loan i found that payment advice has been generated from hdfc and rs. 281748/- has been disbursed to my account on 07.07.2017 at 08:14 hrs. Without taken any acceptance from me. Again i contacted with mr. Aritrik mukherjee about this matter, he told me today i am on leave and case will be seen on 10 july 17 (Monday).
In shows very unfortunate and harassment for me from your end that without any concurrence form me amount has been disbursed to my account. Now i have to run to the nearest branch to cancel the loan as per the instruction from your higher authority.
After so many calls and massages and repeatedly denied for the loan, your sales manager o[censored]llas branch mr. Aritrik mukherjee do not attended my call and has not tried to stop the disbursement and could not solve the problems after approval of loan. It shows total carelessness and intentionally disburses the loan against me for his self interest.
Therefore i request you please accept my application to cancel the above disbursed loan with immediate effect as i am submitting a cheque (No. 017887 of axis bank ltd) of disbursed amount rs. 281748/- (Two lakh eighty one thousand seven hundred forty eight only) as directed by [protected]@bajajfinserv.in (Copy attached). Otherwise faith upon your service will be end forever.
I also request you please stop the ecs generation for emi debited from my account immediately as soon as close the loan.
Thank you for your co-operation.
Yours, faithfully

Ganesh chandra das
Bhatchala, sripally
Burdwan-713103.
Mb: [protected], [protected]

Dear team,

I am running pl with bajaj finance since jan 2016, i have signed the sanction letter with nil foreclosure charges, now that i want to foreclose the team is not co-operating regarding fc charges.

I am a salaried employee & had taken loan after complete satisfaction from bajaj employee that fc charges will not be applicable in future, now they are asking for 4.72% as fc charges.

I have never bounced any emi in past as i am a fully aware customer but this unprofessional behavior from bajaj is not suiting me now.

Request for considering my request for nil foreclosure charges as applicable at time of providing of loan so that i does not have to go to consumer court for my rights as i have special relations with bfl family being ex employee

I want to surrender my emi card. The agents had marketed the emi card to customer with wrong information that, the said card is free of all charges (I. E. Renewal and annual etc.). But the company is charging annual fee of rs 99.00.
Misleading the customer by giving wrong information is not healthy corporate culture. It leads to loss of goodwill, customer dissatisfaction and loss of business of the company.
Please provide proper training to your marketing agents to give correct information to the customers at the time of selling the emi cards. It will help the company to survive in long run.

Kindly cancel the emi card immediately.