Bajaj Finance Complaints & Reviews

I have taken salaried personal loan from bajaj finance on 19th march 2016.
When i have taken loan, there were no foreclosure charges applicable and as well as their team confirmed it and same i received set o[censored]ser guide document through dtdc courier.

Please find the attached document.

I sent multiple emails to below email ids but i have not get any response from them.

[protected]@bajajfinserv.in, [protected]@bajajfinserv.in, [protected]@bajajfinserv.in, lokesh kumar c, naveen kumar k m

Finally i have visited branch and i met one of the manager in the branch and he told me please close the loan with foreclosure charges then wait for graivence team reply. Diffently they return foreclosure charges amount.

I have not recived any reply since last month.

I am keep on sending reminder emails but no use.

Loan account number: 404sol20697255

Branch address:

3rd floor, office no. 303,

Gold tower, sr. No. - 50,

Residency road,

Bangalore - 560025.

Kindly help me get back my amount of around 23500 /- back to me.

Thanks,
Raje

Hi team,

Can someone please tell what exactly is going on, i requested for loan settlement as not able been able to the emi's after paying 5 of them due to health issues also lost my job and going bankrupt, hence i'm requesting for a settlement.

This is exactly what i stated in the very first email i sent you.

I'm following up with you guys since the amount was 24k now it has been jumped to 27k i stated the same thing that's i'm not in a position to pay this much of amount at this time.

Now while following up with you i got a call from some advocate stating you have filed a case against me under section 138 what's this all about?? And as he stated the loan can be settled in 18500 and he is not ready to provide any written confirmation stating the same.

Can you guys please look into it and let me know on priority if the loan amount can be settle, do let me know the amount. Once i have a written confirmation i will make the payment.

"dear chourey,

Thank you for writing to us at bajaj finserv.

We would like to bring to your notice that your loan account number {! 4050cd22483751 and 4050cd22483762} has accumulated payment return and overdue charges of rs.19, 755. And rs. 8, 010.
We have attached the statement of account with details of charges for your reference. Kindly process a payment for the amount mentioned above as soon as possible. The amount can be paid in cash/cheque or dd drawn in favour of “bajaj finance limited”, payable at branch closest to you.

We would like to inform you that an online payment can be made only for the overdue emi. This facility is offered to customers who have net banking activated for their bank account.

In order to make an online payment you may follow the below mentioned steps -
Step 1: log on to www.bajajfinserv.in and click on the tab “pay emi online”.
Step 2: select your bank name from the drop down menu and enter your loan account number. The details of your overdue emis will be displayed.
Step 3: enter the amount for which you wish to make an online payment.
Step 4: you will be redirected to your bank's net banking site. Follow the regular net banking procedures to make your online payment.

Please note that on successful completion of the transaction, a transaction id will get generated for any future reference.

For any further clarifications, call us on our our customer service number[protected]Call charges as applicable) or write to us at [protected]@bajajfinserv.in

Your feedback is important to us - please click on the link below to register your feedback - http://bflloans.force.com/BFeedbackPage?cID={! Case. Customer_info_id_c}&csid={! Case. Id}

Bajaj finserv assures you its best service, always.

Yours sincerely,
Bajaj finance ltd.

To receive your experia user id and password, type ‘experia’ to [protected] from your registered mobile number or log in to your account on www.bajajfinserv.in. Explore our website for detailed information on: loans, emi related – balance, last payment, statement of accounts, noc and emi card.

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Thanks for the prompt response team, kindly let me know as after this the loan can be closed or will it continue charging.

I am also getting calls stating the check is bounced and hence a legal notice will be issued against me, would you be able to let me know what is this all about??

I would love to pay the money online however my account is showing more than 20k please look into it asap so that i can move further with the payment.

Kindly look into the legal thing also, i don"t want these threatening calls payment will made of mention amount.

Thanks,
Avinash kumar chourey
[protected]
[protected]
On sat, 15 jul 2017 at 7:12 pm, [protected]@bajajfinserv.in wrote:
Dear customer,

Thank you for writing to us at bajaj finserv.
We would like to bring to your notice that your loan account number 4050cd22483762 has accumulated payment return and overdue charges of rs.19, 755.00/-.
We have attached the statement of account with details of charges for your reference. Kindly process a payment for the amount mentioned above as soon as possible. The amount can be paid in cash/cheque or dd drawn in favour of “bajaj finance limited”, payable at branch closest to you.

We would like to inform you that an online payment can be made only for the overdue emi. This facility is offered to customers who have net banking activated for their bank account.

In order to make an online payment you may follow the below mentioned steps -
Step 1: log on to www.bajajfinserv.in and click on the tab “pay emi online”.
Step 2: select your bank name from the drop down menu and enter your loan account number. The details of your overdue emis will be displayed.
Step 3: enter the amount for which you wish to make an online payment.
Step 4: you will be redirected to your bank"s net banking site. Follow the regular net banking procedures to make your online payment.

Please note that on successful completion of the transaction, a transaction id will get generated for any future reference.

For any further clarifications, call us on our our customer service number[protected]Call charges as applicable) or write to us at [protected]@bajajfinserv.in

Your feedback is important to us - please click on the link below to register your feedback - http://bflloans.force.com/BFeedbackPage?cID={! Case. Customer_info_id_c}&csid={! Case. Id}

Bajaj finserv assures you its best service, always.

Yours sincerely,
Bajaj finance ltd.

To receive your experia user id and password, type ‘experia’ to [protected] from your registered mobile number or log in to your account on www.bajajfinserv.in. Explore our website for detailed information on: loans, emi related – balance, last payment, statement of accounts, noc and emi card.

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Hi team,

May i please have an update on the below email??

Thanks,
Avinash chourey
[protected]

On thu, 15 jun 2017 at 12:37 am, ansh chourey wrote:
Hi team,

This is avinash having a loan id 4050cd22483762 and was unable to pay the emi, i have paid only 5 emi"s till now and because of my health issues i gotta move from mumbai to mp.

I"m bankrupt from last 9 months hence was unable to pay the emi as promised.

As the amount reflecting on my loan i"d is approximately 24k and i am unable to pay the same at the very same time, hence requesting you to let me know the minimum amount i have to pay in order to settle the loan.

Nobody"s is aware about the future so am i, let me know as soon as possible so that the settlement procedure can make a step ahead.

I genuinely want to pay the whole amount however i just cant. Help me out with the settlement.

Thanks,
Avinash kumar chourey
Loan id: 4050cd22483762
[protected]
Sent from my iphone

[http://app1.ftrans01.com/linktrack/lt.pl?id=10919=LBoHCVAFDwZfSgUJAQMBAgIIBxg=V...⇄

Kindly look into it and get in touch with me as soon as possible.

Avinash kumar chourey
[protected]
[protected]
[protected]@gmail.com

I am getting calls form you guys daily multiple times... Stop calling me it is frustrating... You guys are irritating everyone.. I have blocked closed to 10 numbers yet everytime you call me from some new number... Ridiculous... If you are not getting business close your shop do not bother people

Why do you have to call me i am on dnd anyways... I dont need your loan... Will never approach you guys you are maniacs

Hi team,
Reference: a/c no. 4250cd[protected]Omprakash baghel)

As per above reference we have a/c no. 4250cd30971179 with the name of omprakash baghel. My last emi 2438/- m/o july is due because the fund was shout in my account only 87/- and no any update from your side for the same. And have received massage from your side in my register mob. No if your current month emi loan no... Has as outstanding of rs. 2888/- but my current emi is 2438/-. I will pay only 2438/- i will pay today but please update my current emi amount from your online payment webside below the details.

Select customer name loan account number loan type emi cycle date emi overdue other overdue total overdue payment amount
Omprakash baghel 4250cd30971179 cd[protected]

Also 3 time deducted bank charges from my bank account below the following details.

11-jul[protected]jul-2017) to transfer
Sbi charg for failed mandate txnbajaj finance l 295.00

11-jul[protected]jul-2017) to transfer
Sbi charg for failed mandate txnbajaj finance l 295.00

12-jul[protected]jul-2017) to transfer
Sbi charg for failed mandate txnbajaj finance l 295.00

I have use also useing your bajaj emi card from last 1 year and there are no any emi bouncing issue from the till date. I have paid my emi properly problems gone only this month

Kindly consider my current emi rs. 2438/- and reverse my bank chargers deducted from your side as per statement.

With regards & thanks.
Omprakash baghel
Mb. No[protected]

You #... How many numbers should i block in order to avoid your calls.
This is the second time i raising my complaint. Please dont ruin your company reputation. Sorry for my words but you ppl deserved.

M literally pissed off by you ppl. If at all i need loan amt i ll personally call you ppl. Please stop ringing at my number...

My number : [protected] - please please remove my number from you database.

Sir,
local branch cashier at burdwan office mr. Jagannath pal (Ph no.+91 [protected]) is not entertained me and not accepting the disbursed amount cheque to cancel the loan.
please guide me where to go to return the amount. i am puzzle from your service. please direct them telephonically to accept the amount.
Your co-operation is solicited.
yours' faithfully
ganesh chandra das
mb : [protected]
[protected]

My no is [protected] and i get 4-5 calls daily on this no from your end via pre recorded calls. Pl stop for god sake. I m not interested n why do i hav to call daily so many times. It is frustrating. Req u not to call this no pl. Thank u. I hav blocked these numers a couple of times but the calls do not stop. After this experience i will never ever take loan fron thos company bajaj finance.

Dear bajaj finserv, daily i am getting 4 to 6 calls offering loans from finserv. Pls stop this nuisance immediately. If not i will file case in the court with my lawyer after taking inputs from many customers having the same issue. Only fault from my part is taking emi option from bajaj finserv for a tv purchase that too 3 yrs back. I won't repeat this mistake. My mobile number is [protected]

Adheep mohan

Daily receiving call from number like[protected],[protected] etc.

Pls stop calling me on my mobile number (I. E. [protected])

Further, number always start with 1409 start and rest number changes every time.

Pls don't call me on my number and also i don't want any recorded call.

Don't know why you guys are harassing me. I did the mistake of my life by taking tv on emi basis from bajaj finserve.

To
The officer in-charge
Bajaj finance limited

Sub: - cancellation of personal loan 4f1pmt44496035

Respected sir,

With due regards i ganesh chandra das beg to request you that the above loan may please be cancelled with immediate effect as i have not accepted and denied for the above loan prior to disbursement of loan to my account.
Sir, i am a regular customer to purchase items through bajaj finserv. On 03.07.2017 mr. Aritrik mukherjee local sales manager of bajaj finserv rang up to me from his mb. No.[protected] from your sub-branch o[censored]llas residential complex, that your cibil score offer you a 4 (Four) lakh rs. Personal loan at roi 9% and no processing fees will be charged without any queries of your bank statements within 2 hrs (Call lists are attached). Same day we met together and filled up all formal documents and 05 (Five) spdc cheques submitted to him with the assurance that he will reduce the roi to 8.5%.
But on 05.07.2017 i found in my e-mail (Gch. [protected]@gmail.com) that loan application number sf67876542 has been approved with roi 18% (Reducing) along with other charges on 04.07.2017 at 11:47 pm. Immediately i replied for the mail for non acceptance of the above loan and not to transfer any amount to my account. Instead of my dined for the loan i found that payment advice has been generated from hdfc and rs. 281748/- has been disbursed to my account on 07.07.2017 at 08:14 hrs. Without taken any acceptance from me. Again i contacted with mr. Aritrik mukherjee about this matter, he told me today i am on leave and case will be seen on 10 july 17 (Monday).
In shows very unfortunate and harassment for me from your end that without any concurrence form me amount has been disbursed to my account. Now i have to run to the nearest branch to cancel the loan as per the instruction from your higher authority.
After so many calls and massages and repeatedly denied for the loan, your sales manager o[censored]llas branch mr. Aritrik mukherjee do not attended my call and has not tried to stop the disbursement and could not solve the problems after approval of loan. It shows total carelessness and intentionally disburses the loan against me for his self interest.
Therefore i request you please accept my application to cancel the above disbursed loan with immediate effect as i am submitting a cheque (No. 017887 of axis bank ltd) of disbursed amount rs. 281748/- (Two lakh eighty one thousand seven hundred forty eight only) as directed by [protected]@bajajfinserv.in (Copy attached). Otherwise faith upon your service will be end forever.
I also request you please stop the ecs generation for emi debited from my account immediately as soon as close the loan.
Thank you for your co-operation.
Yours, faithfully

Ganesh chandra das
Bhatchala, sripally
Burdwan-713103.
Mb: [protected], [protected]

Dear team,

I am running pl with bajaj finance since jan 2016, i have signed the sanction letter with nil foreclosure charges, now that i want to foreclose the team is not co-operating regarding fc charges.

I am a salaried employee & had taken loan after complete satisfaction from bajaj employee that fc charges will not be applicable in future, now they are asking for 4.72% as fc charges.

I have never bounced any emi in past as i am a fully aware customer but this unprofessional behavior from bajaj is not suiting me now.

Request for considering my request for nil foreclosure charges as applicable at time of providing of loan so that i does not have to go to consumer court for my rights as i have special relations with bfl family being ex employee

I want to surrender my emi card. The agents had marketed the emi card to customer with wrong information that, the said card is free of all charges (I. E. Renewal and annual etc.). But the company is charging annual fee of rs 99.00.
Misleading the customer by giving wrong information is not healthy corporate culture. It leads to loss of goodwill, customer dissatisfaction and loss of business of the company.
Please provide proper training to your marketing agents to give correct information to the customers at the time of selling the emi cards. It will help the company to survive in long run.

Kindly cancel the emi card immediately.

I k. Sravani has taken a c through your finance your representative has phoned me for extended warranty.in that time i was in journey i would not listened you carefully. You told me that your registration was confirmed. I would not bare the amount 512 rupees more than my pay rent of monthly emi of rupees 3700 rupees so please cancel my extended warranty registration sir my registered phone no[protected]

So irritated by getting calls from bajaj finance, when i blocked one no i am getting from other one, stop bothering me immediately,. My ph no [removed]. Its my mistake to register online with this company. Though i am a frequent user of bajaj finserv, never thought that it will make my life hell. I am a doctor, and busy most of the days, and to make it worse getting calls, messages day and night while driving or at work. I expect to solve this issue as early as possible before i take some action.

My self mrs surekha satpute. I am staying in dombivali east mumbai, i apply for personal loan on 11th july 2017 via online by bajaj finance company the address is 8th floor prestige tower residency road bengalure..
As per mr mohit saxena discussed they tell me plz deposit sum 5000/- rs ageing insurance deposit at union bank same we deposit after some hrs they told me due to gst the rbi ask for deposit sum amount of rs 10, 050/- in same bank under mr. Sushil kumar a/c - [protected]. So i am deposit total amount of rs 15, 000/- but still they send me a message. Your loan application pending due to your area is negation zone.. This is a frustrated from mr mohit saxena to me. When i am discussed the same and require my total money back they telling me you send me a mail on same email address which is send document. Within 7 days your money back to your bank account..

Inspite of repeatedly sending email and got confirmed from [protected]@bajajfinserv.in and through call still issue was not closed and i am getting sms and calls again.

It is irritating, especially when you are @ busy work, and why should i cordinate with my telcom, why dont you remove my number from your database?

Further, i want to make this issue a legal one. If this was not resolved.

"dear balu,

Thank you for writing to us at bajaj finserv.

We regret the inconvenience caused and appreciate your understanding and patience.

As discussed with you on call [protected], we would like to inform you that all promotional calls will be stopped from our end in next 48 to 72 hrs, however, we request you to please coordinate with your telecom service provider and activate dnd (Do not disturb) from your end. Below is the link for ndnc http://ndnc.net/

We request you to send the screen shot of sms in pdf format, so we will able to assist you.

Bajaj finserv assures you its best services, always

Yours sincerely,
Grievance redressal team
Bajaj finserv ltd."

What is the use of this email???

Hi

I had applied loan amount of 3lakhs but i just got 272000 after deduction n insurance. Which i clear told them i will not take loan if you deduct for insurance. Even after that they deducted 10000 for insurance. The rate of interest is 17.38 %. So for 3lakhs it should be appropriate 51000 per year only interest, but for 1st year (After 12months of emi paid i. E 9340 × 12 months) i noticed they collected 78000 as intrest, which is at the rate of intrest of of 26%. I want to know why they collected that much intrest in the first year. Let me know immediately.. I know waiting for reply from you it will take 2days.. If no reply from your end then on the 20july2017 i will file a complaint in consumer court. My loan no is 404pmt24780950.

I keep on getting automated phone calls 6 to 8 times in a day... Every day from number +[protected]. I have also got phone calls from different extension after blocking their few numbers starting from +91 1409... Please stop harassing customers. My cell no is[protected]..

If this does not get resolved, i will lodge a police complaint for harassment.

Kindly note that i have taken a loan earlier. I am getting atleast 3-4 calls a day from your tele marketing number starting with 14.. Please stop calling as you are forcing me to go to consumer court. I have told them repeatedly to stop calling.
My phone no is [protected].
This is disappointing as in the future i will think twice before taking another loan form you.

I had taken loan in bajaj finance on 19-7-13. Agreement no. 4670cd00002424. I have paid the installments in time correctly without any fail. The employee of the company that is bajaj finance emloy who used to collect installments from me has not given the reciepts for 5 installments. On my belief on the company and prior to my innoscence i have paid without taking respected reciepts. When i went for bank loan they have checked the cibil and said that they were still 5 installments pending on the loan taken in 2013.in 2016 when i went to bajaj finance and enquired they said that the employ was not working in the company. The company said that we have to still pay 38, 795/-. Then we said that we already paid long back. But your company employ has cheated. Then on mutual agreement they said to pay 9500/-. I have paid the amount on 17-8-16. Then they have given "no objection certificate". This happend due to my innoscence and was cheated.
Now the main problem is although i have no objection certificate and no dues pending my civil score is still very low it was not changed. If i went to any bank anything they denying that on the basis of cibil is low. Though i have done everything for my mistake because of my innoscence the cibil is still low. Kindly change it as per my profile. So please kindly resolve my problem as soon as possible.