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Bajaj Finance Complaints & Reviews

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Updated: Jul 17, 2025
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J
judge Pramod kumar
from Gurgaon, Haryana
May 27, 2014
Resolved
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Pl. Take note o[censored]r sms details sent to me on 11/4/2014 at 10:55:43 am on my mobile no. .[protected] for obtaining purchase details and do the needful for redreesal of my complaints detailed above.Till then kindly its emi be not deducted.Do the needful, as i m ur priveledged emi cardholder, with whom the concerned dealer has made a cheat by handing a faulty set which seized to functon within a fortnight due to hardware problem as reported by sony center coimbatore and its newset or hardware are out of market.Pl. Take hard action..For retern of my .Rs.41990/-or handing a new correct set..Pramod kumar, additional district and sesions judge, bihar.
Aug 9, 2021
Complaint marked as Resolved 
Dear Mr.Kumar.

Thank you for sharing your details. We have already initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending mentioning your Loan Account Number in the subject

With regards,

weCare
Bajaj Finserv Lending
Dear Mr.Kumar,

With reference to you post and our discussion we understand that you have finance a product through BFL which is faulty. We would like to inform that BFL has only helped you finance the product, as for any issue with the product you will need to connect with the dealer for the same. Having said that we are a service oriented origanisation and would help connect with the dealer for the same. Request you to please write to us on [protected]@bajajfinserv.in with complete details of your issue. We will help resolve the same.

With regards,

weCare
Bajaj Finserv Lending
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    H
    H J Rathi
    from Ahmedabad, Gujarat
    May 27, 2014
    Resolved
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    dear sir, I have recived following message from bajaj finance on my mobile "your EMI mandate is rejected by your bank. While we will attempt to reprocess paymet, we request you to register mandate and send a copy to BFL" My questation, now what to do? please contact me at my cell no [protected]
    Aug 14, 2020
    Complaint marked as Resolved 
    Dear Sir/ Madam.

    Thank you for sharing your contact details . We have already initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

    With regards,

    WeCare
    Bajaj Finserv Lending
    Dear Sir,

    With reference to you post we tried to connect with you on the mobile number provided however the same shows as unavailable. As for rejection of your ECS mandate we would like to confirm that the same has been rejected by your bank with reason < Signature Mismatch>. We would request you to please submit a fresh ECS mandate duly filled and signed . Also as your mandate has been rejected for signature mismatch we would request you to have the ECS mandate registered with your bank before submitting the same to us. Mentioned below is the Mandate swapping process:
    Please submit 2 printouts of the ECS mandate forms. Same is available on our website www.bajajfinservlending.in.
    • Kindly fill in every detail appropriately in the ECS mandate forms
    • Forms need to be duly signed and stamped by your bank
    • Attach two signed blank cheques and one signed cancelled cheque (Note: All new cheques submitted should be CTS 2010 cheques)
    • Cheques / DD should be drawn in favour of “BAJAJ FINANCE LIMITED” payable at branch location.

    All the above mentioned documents need to be submitted at a branch nearest to you:

    Alternatively, courier the documents to us on the address as mentioned below, latest by 14th of the month. Once the documents are received, the details are immediately updated in our records for the coming month. Please mention your Loan account number on the reverse side of all the cheques. If Documents received post 14th of the month, swapping will be processed form next to next month. Eg Documents received on 12 May, swapping will be effective 5th June. Documents received on 16th May, swapping will be effective 5th July.

    Bajaj Finance Limited
    C/o Tata Consultancy Services
    Attention – Kanchan Peshwe / Sachin Jamsudkar
    Electronic Sadan No. 3, Bhosari MIDC
    Near Philips, Near Bhosari Police station
    Pune Nasik Phata,
    Pune 411026,
    Maharashtra
    India

    Also request you to update your emial Id with us, which will help future interactions with us.
    For any further requirement please write to us on [protected]@bajajfinserv.in.

    Regards,
    Bajaj Finance Ltd
    Dear sir, I have received following message from bajaj finance on my mobile "Your mandate has been rejected by your bank, now what to do? please contact me at my cell no [protected]. and my mail id is ( malek.[protected]@gmail.com).
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      B
      bapai51
      from Bengaluru, Karnataka
      May 26, 2014
      Resolved
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      Address: Howrah, West Bengal

      Hi, I am Jyotirmoy Ghosh, Resident of Vill+P.O=Kuldanga, Dist=Howrah, I have taken a loan from Bajaj Finserv for buying a refrigerator from Great Eastern Santragachi Branch.My Loan Details, No- is L4100CD00431286, Website-www.bajajfinservlending.in. As per requirement I submitted all necessary documents, but later on I hard from them that My Banking ECS process is not working, they suggest me to pay by hand.There representative comes every month to collect the actual amount(Rs-859 approx).But after completion my all payment they claimed as fine of extra Rs-1400 due to Fault of ECS transaction. Now they every day called & SMS me to pay that extra Rs.1400 . They did not give me any earlier communication regarding the failure of ECS to be paid later on. So I request you to stop this kind of threatening from their side & also provide me the loan settlement paper from Bajaj.
      Aug 14, 2020
      Complaint marked as Resolved 
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        M
        Manohar Namasivayam
        from Chennai, Tamil Nadu
        May 21, 2014
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        Address: Chennai, Tamil Nadu

        I bought an A/C from your Anna nagar showroom. Sharp 2 T . As recommended by Viveks we entered into an agreement with Bjajan finance for payment of Rs 4400 pm. But now they are charging Rs 4800 pm. Bill no [protected] Bought on 31/12/2013. counter 2 at anna nagar Viveks. I keep calling one mr Rajendran[protected]. He says he is new and he says he will solve it -- but it is taking time. Pl do something about it fast. Or else I may have to stop payment. Contact Ranjini Manohar[protected] ranjini.[protected]@gmail.com
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          S
          Shwetanuj
          from Gurgaon, Haryana
          May 14, 2014
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          Address: New Delhi, Delhi

          My name is Shweta saxena and my loan account no is 4010cd01138615, I have purchased food processor and microwave in November 13 and the same time I had applied for EMI Card. Last 2 months I am following up with Bajaj Finance for EMI card through so many mails.My Complaint No.are -SRN 01215939, SRN 01215938, SRN 01215909, SRN 01190314, SRN 01190312 and so many others. Beside this problem my phone no and email id is not registered. And I am tired on making requests now with the Bajaj Agents and seniors who are involved in my case. Each and every time I am getting reply from the agent that we are trying to registered your id. Many time They don't even pick my phone calls, and simply text me that "we are busy and will call you later" but never do it. The bottom line is that 1- company agents are not able to registered and 2-They have no status for my EMI card.
          Aug 14, 2020
          Complaint marked as Resolved 
          Dear Ms.Saxena,

          Thank you for sharing your Loan Account Number. We have already initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

          With regards,

          WeCare
          Bajaj Finserv Lending
          Dear sir,

          I am tired of writing to [protected]@bajajfinserv.in.

          If company really wants to solve my problem then why cant they see their inbox carefully...
          The complaints numbers (SRN[protected], which I have mentioned above, I received after writing to

          [protected]@bajajfinserv.in,
          [protected]@bajajfinserv.in, and
          [protected]@bajajfinserv.in

          Kindly take action on the request no which is already pending, I am not interested in collecting SR NUMBERS.

          regards,
          Shweta Saxena
          Dear Ms.Saxena,

          With reference to your post and our discussion we would like to confirm that your Contact details (Mobile, email address and address ) Have been updated in our records. As for the EMI card the same has been re-issued on 19th May and we will share the POD details for the same with you by 22nd May 14. For any further queries please write to us on [protected]@bajajfinserv.in

          With regards,

          WeCare
          Bajaj Finserv Lending
          Dear Ms.Saxena,

          We would like to confirm that your EMI card has been dispatched to your registered address via blue dart, airway bill number being [protected].

          With regards,

          WeCare
          Bajaj Finserv Lending
          Dear sir
          Im applying only EMI card buy online 399
          15day leter not revived registered address
          Plz send urgently EMI Card send
          My name dinesh ambadas waghchaure
          [protected]@Yahoo.com
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            A
            Arun Surendran
            from Thiruvananthapuram, Kerala
            May 3, 2014
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            Address: Thiruvananthapuram, Kerala

            sir, i am writing this letter with utmost disappointment.i enquired about 2 wheeler loan with bajaj finance trivandrum in 2012 but didnt take a loan from them.as a part of enquiry i provided them wwith my email id adress and phone nunmber.but after some months i got a mail from them stating that i need to pay my vehicle loan due as early as possible.the loan account number MENTIONED IN MY MAIL ISL2WTVN01587734.this is what i found regarding the loan in there ssite. About Yourself Customer Full Name ARUN S Address INDRADHANUS MUDAVANMUGAL POOJAPURA PO NEAR PAREEKSHA BHAVAN City TRIVANDRUM State KERALA Pin code 695006 Country INDIA Mobile No [protected] Land Line No 1 [protected] Land Line No 2 [protected] Email Id Loan Summary LAN No L2WTVN01587734 Loan Amount 46000.00 Applicant Name ARUN S Loan Status Active Loan Tenure 36 (Month) Balance Tenure 10 (Month) Next EMI Due 1796.00 Outstanding Amount 1776.00 Due Date 12/5/2014 Frequency Monthly Repayment mode ECS Other Dues 8759 Installment Over Due Vehicle Details Product Two Wheeler Model PULSAR 135 CC Engine No JEGBUK53274 Chassis no MD2JDJDZZUCK01479 Vechicle registration no KL01BE9323 the communication adresss and phone number iss mine.i havent provided my cheque or id proof.but they have passed loan under my name.i have contacted themmany timess in person but they havent provided any help.due to this loan under my name, i am not getting loans from any other bank.please help me.my cibil score has crosssed the limits all due to this loan under my name.please help or provide some assistance
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              Arun Surendran
              from Thiruvananthapuram, Kerala
              May 3, 2014
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              Address: Thiruvananthapuram, Kerala

              sir, i am writing this letter with utmost disappointment.i enquired about 2 wheeler loan with bajaj finance trivandrum in 2012 but didnt take a loan from them.as a part of enquiry i provided them wwith my email id adress and phone nunmber.but after some months i got a mail from them stating that i need to pay my vehicle loan due as early as possible.the loan account number MENTIONED IN MY MAIL ISL2WTVN01587734.this is what i found regarding the loan in there ssite. Bajaj Auto Finance Weclome ARUN S | Profile | Logout | Sitemap | Disclaimer Reach Us Maharashtra :[protected] | Punjab :[protected] | Gujarat :[protected] | Andhra Pradesh :[protected] | Tamil Nadu :[protected] | Kerala :[protected] | Karnataka :[protected] | Rajasthan :[protected] | Delhi :[protected] | Uttar Pradesh :[protected] | Madhya Pradesh :[protected] | Orissa :[protected] | Bihar/Jharkhand :[protected] | West Bengal :[protected] Maharashtra :[protected] | Punjab :[protected] | Gujarat :[protected] | Andhra Pradesh :[protected] | Tamil Nadu :[protected] | Kerala :[protected] | Karnataka :[protected] | Rajasthan :[protected] | Delhi :[protected] | Uttar Pradesh :[protected] | Madhya Pradesh :[protected] | Orissa :[protected] | Bihar/Jharkhand :[protected] | West Bengal :[protected] Home Company Overview Loan Customer Service Quick Pay Form Center Contact Us FAQ Customer Personal Information – About Yourself Customer Full Name ARUN S Address INDRADHANUS MUDAVANMUGAL POOJAPURA PO NEAR PAREEKSHA BHAVAN City TRIVANDRUM State KERALA Pin code 695006 Country INDIA Mobile No [protected] Land Line No 1 [protected] Land Line No 2 [protected] Email Id Loan Summary LAN No L2WTVN01587734 Loan Amount 46000.00 Applicant Name ARUN S Loan Status Active Loan Tenure 36 (Month) Balance Tenure 10 (Month) Next EMI Due 1796.00 Outstanding Amount 1776.00 Due Date 12/5/2014 Frequency Monthly Repayment mode ECS Other Dues 8759 Installment Over Due Vehicle Details Product Two Wheeler Model PULSAR 135 CC Engine No JEGBUK53274 Chassis no MD2JDJDZZUCK01479 Vechicle registration no KL01BE9323 the communication adresss and phone number iss mine.i havent provided my cheque or id proof.but they have passed loan under my name.i have contacted themmany timess in person but they havent provided any help.due to this loan under my name, i am not getting loans from any other bank.please help me.my cibil score has crosssed the limits all due to this loan under my name.please help or provide some assistance.
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                A
                anup.singh1964
                from Noida, Uttar Pradesh
                Apr 30, 2014
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                Address: New Delhi, Delhi

                I had taken a consumer loan foe A/C, and I paid all the instalment . My loan a/c no was -4010 CD[protected] .I paid last instalment in dec 2013..Now after finish my loan a/c I received phone calls every week from mobile no [protected] and they thereten me to pay one more instalment even they don't like to give me the proper reply.Kindly help me to sort out the matter.
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                  P
                  parashuram y kattimani
                  from Bengaluru, Karnataka
                  Apr 27, 2014
                  Resolved
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                  Address: Bangalore, Karnataka

                  sir, my name is parashuram y kattimani my lan 4040CD00953764 so two time deducted the emi amount of rs 2167 dated 18-4-14 your rc collected receipt no 6369404 & sr9 associate bangalore-40 & again deducted of rs 2167 dated[protected] of my sb ac no. 51161 canara bank, hebbal branch bengaluru i request to you paz kindly sovle the my promblem my cell no [protected] & [protected]
                  Aug 9, 2021
                  Complaint marked as Resolved 
                  Dear Mr.Kattimani .

                  Thank you for sharing your Loan Account Number and Contact details. We have already initiated the process of resolution of your query. You shall hear from us asap.
                  During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

                  With regards,

                  weCare
                  Bajaj Finserv Lending
                  Dear Mr.Kattimani .

                  We wish to inform you that we have processed refund for an amount of Rs. 2167 towards loan account number 4040CD00953764 via NEFT. We request you to check your bank account for credit within 2-3 working days.
                  In future we request you to write to us at [protected]@bajajfinserv.in to assist you further.

                  With regards,

                  weCare
                  Bajaj Finserv Lending
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                    Y
                    Yunus Shamsuddin Bijlay
                    from Mumbai, Maharashtra
                    Apr 22, 2014
                    Resolved
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                    Address: Thane, Maharashtra

                    I, Yunus Shamsuddin Bijlay Purchased Voltas Air Condition taken finance from Bajaj Finance Vide Loan No. 5570CD00236598 appx before 10 months. On the same time I had applied for EMI Card. Last 10 months I am following up with Bajaj Finance for EMI card and made so many calls and so many mails. Vide Complaint No. T546772, T553801, T575709 and so many others. Each and every time I am getting reply within 10 working days you will get EMI card but till not I didn't receive EMI card.
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    hi

                    iam apply to the emi card last year but still now not received that card what happen ding there r u sending emi card or not r u joking my add 1-2-607/32/63 G-5 gandhi nagar indira park ashok nagar hyderabad 500080 mobile no [protected] my name rambabu
                    I vikas mishra am mishra .i have taken a led tv loan in your company.my user id num 17678297 and num [protected] my emi card is returned .not me infome pls re issue my emi card this add

                    vikash n mishra
                    flat num 105 plot num.a-08 ist floor shree jee vally
                    guru kripa multi k pass srajan play school k uppar
                    bicholi mardana indore 452016
                    [protected], [protected]
                    plz send my emi card password
                    my card no [protected]
                    customer id 11717403

                    i had send pin to [protected]
                    but not camed yet

                    mob no [protected]
                    gud evng sir/madam, i am P.SRINIVAS GOUD mobile no.[protected], my Emi card is not working. SO Please Re issue my EMI card or regenerate my card
                    Dear sir,
                    Still I hav'nt received emi card also time too long 6 month.
                    Details of despatch sms from your side as under :-Dear Mr./Ms.MAHAVEER PAREEK Your EMI Card number xxxxxxxxxxxx3127 has been delivered to your registered address on 16/12/2014. Bajaj Finance
                    Please do needful
                    Mahaveer
                    Cell no. [protected]

                    Wroung EMI

                    Dear Sir, As I communicated with ur employee and confirmed that my EMI will be 3085 RS but now I got SMS that my EMI will ne 1200 Rs. This is very wroung please update me

                    NOC-Reg

                    Dear sir i have paid the all dues and cleared my loan amount but i have yet not received NOC clearence.
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                      R
                      rinka dey
                      from Kolkata, West Bengal
                      Apr 22, 2014
                      Resolved
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                      Dear, Sir /Madam
                      Sir/Madam, My name is Rinka Dey.I have loan account from bajaj finserv which is L2WHGL02677556. I took a 2 wheeler through your finance.I had some problems and has to leave my job.I was not able to make 4 months payment.I told the collection agent about my problem.I was suppose to make a payment on 15 th april but I failed because I donot have any money.I am receiving threatening call at any time from Mr. sarkar saying that he will take care of me and he wants me .to meet him right at that point of time.Here is his [protected] number .I understand that I have not made the payments because I don't have a job and I am willing to make up to it by first week of may or middle of the month .I just need some time. and i am jst started my job again I am not fraud its just that I am stuck in some unavoidable circumstances and I have been regularly talking to your collection agents This is happening for the second time.So please help me out of this I am really feeling threat for my life now.I guess next time I will have to report this next time.I am sending a copy of this e-mail to the consumer forum. I would definitely make the payments on time from the upcoming months from the month of may But I would sure try if I can make some arrangements real soon.Hope you people help me to get out of this alarming situation.Please I don't one any more threats I will not be able to take it. Regards, Rinka Dey
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        danish shahab
                        from Mumbai, Maharashtra
                        Apr 16, 2014
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                        Address: Kolkata, West Bengal

                        Respected Sir, I 'm an existing customer of Bajaj Finance. Today I went to Techno city consumer durable stores at Sarat Bose road as I wanted to purchase two of the air conditioning units under finance scheme. I possess an Emi card and wanted to install the air conditioners in two of the different locations. The representatives were unwilling to help out, moreover they were charing extra as per the calculation. When I objected, the representative called his colleage and asked him to handle the situation. They were not accepting my documents and asked me to get the electricity bill of my residence. I want to know the valid documents required to take consumer durables as per norms. I was giving them my driving license and pass port where in they insisted on to the electricity bill. They went on argue with me for the documents and even stated that giving the product and loan is their sole discretion. If this is how you do business where in you allow your representatives to judge on their customers by face, not by the previous records then I must say, you should not have given my the Emi card with a limit of above a lac on it. Later the store manager intervened and asked the representative to process the loan to which they agreed but that was beyond the tolerance level. It happened to be traumatisation for me after the situation. All what I request is to please look into the matter Regards, Danish shahab
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Dear Mr.Shahab,

                        At the outset, please accept our apologies for the inconvenience caused. To help us expedite the process of resolution, could you please share your contact details with us so that we can assist you better.

                        With regards,

                        WeCare
                        Bajaj Finserv Lending
                        My contact no is [protected]
                        Hi,

                        Its been 14 days and I am still waiting to get a response from your end. Is this the way you treat with your customer.
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                          shreyad1907
                          from Kolkata, West Bengal
                          Apr 12, 2014
                          Resolved
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                          Address: Kolkata, West Bengal

                          There are 4 consumer loans which are being shown against my pan no in the cibil report.

                          Sr no name of the credit institution account number
                          1 bajaj fin ltd 4100cd00892017
                          2 bajaj fin ltd 4100cd00908208
                          3 bajaj fin ltd 4100cd01382402
                          4 bajaj fin ltd 4100cd01627646

                          Let me know the details as these are not taken by me. Clear these and give me noc for the above mentioned loans.
                          Aug 9, 2021
                          Complaint marked as Resolved 
                          Dear Ms Shreya,

                          Thank you for sharing your Loan Account Number. We have already initiated the process of resolution of your query. You shall hear from us in the next 48 Working hours. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

                          With regards,

                          weCare
                          Bajaj Finserv Lending
                          Dear Ms Shreya,

                          With reference to our discussion, we wish to inform you that your issue is resolved.
                          In future we request you to write to us at [protected]@bajajfinserv.in to assist you further.

                          With regards,

                          WeCare
                          Bajaj Finserv Lending
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                            S
                            Saubhagini
                            from Bhubaneshwar, Odisha
                            Apr 7, 2014
                            Resolved
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                            Resolved

                            Address: Khordha, Odisha

                            Respected Sir, On April, 2007 i have taken a consumer durable loan from Bajaj Finance.Loan No.[protected].I have successfully paid my 10 PDC'S(Post Dated Cheque).On November, 2013 i applied for another consumer durable loan from Bajaj Finance but they denied to sanction the loan by saying thati have not paid my last due.I got astonished when they said that and i asked them to provide me with my payment statement.Unfortunately i saw that my last cheque does'nt participate in the cleaing.Due to this mishappening i paid my due by cash on 1.11.2013 vid Receipt No.5410146, Bhubaneswar.But this was of no use as wenever i went to other banks for loan it showed 'CIVIL' Due to which i am not able to get loan from any financial institutions. So please take corrective measures to cancel the problem appearing in my complaint within 2days and kindly return my last cheque as i had made my payment by cash.Orelse i'll be foced to file a complaint in the RESERVE BANK OF INDIA. Waiting for a very quick responce from you. Saubhagini Mohanty [protected]
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Dear Saubhagini .

                            Thank you for sharing your Loan Account Number. We have initiated the process of resolution of your query. You shall hear from us shortly.

                            With regards,

                            WeCare
                            Bajaj Finserv Lending
                            Dear Saubhagini,

                            We wish to inform you that we are unable to approve your loan application in line with our credit policy. In future we request you to write to us at [protected]@bajajfinserv.in to assist you further.


                            With regards,

                            WeCare
                            Bajaj Finserv Lending
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                              Sivaraj Anand
                              Apr 5, 2014
                              Resolved
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                              Resolved

                              Address: Thiruvananthapuram, Kerala

                              Hi, I have purchased one Toshiba TV from QRS Trivandrum.I have made this payment through Bajaj Finance loan facility.The amount of 2700 /- has been debited for every month from my HDFC Bank account.During this payment Bajaj Finance provide one EMI Card.After the completion of my TV EMI, I have purchased another product from QRS using the Bajaj Finance EMI card.But this time the bajaj finance people wrongly entered my account no.At that time I did not know that. I Due to their fault, the amount not debited on time.So the ECS has been bounced.The bounced amount charge is around 420/-.This is happend in last month.After this I provided my account details to Bajaj Finance.But like last month the amount not debited yet now.An another bounce charges I have to face in the next month.So the total loss will be around 840.Please do the needful ASAP. If anything call me on this no - [protected] Sivaraj A
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              Dear Sivaraj.

                              Thank you for sharing your details. We have initiated the process of resolution of your query. You shall hear from us asap.

                              With regards,

                              WeCare
                              Bajaj Finserv Lending
                              Dear Customer,

                              We wish to inform you that swapping for your loan account number 4140CD01499811 is effective from the month of May, 2014. Further, we wish to inform you that we have not levied any penal charges towards loan account number 4140CD01499811. In future we request you to write to us at [protected]@bajajfinserv.in to assist you further.

                              With regards,

                              WeCare
                              Bajaj Finserv Lending
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                                Bajji Vara
                                from Nellore, Andhra Pradesh
                                Apr 1, 2014
                                Resolved
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                                Resolved

                                Address: Hyderabad, Andhra Pradesh

                                I am not at all happy with the transaction from your side. I submitted documents on 21st March 2014 and I told the sales team clearly that if the amount is not disbursed by 25 or 26th of March 2014 I don't need the loan. After all these days yesterday i.e. 1st April 2014 the loan was sanctioned. Now, when I am requesting to cancel the loan, they are asking me go to the branch. The manager sanctioned the loan after I told the sales team not the process further.Is this way Bajaj Finance works? Now I need to go the branch and then cancel the loan. What a pathetic way of processing...
                                Aug 9, 2021
                                Complaint marked as Resolved 
                                Dear Customer,

                                At the outset, please accept our apologies for the inconvenience caused. To help us expedite the process of resolution of your query, could you please share your loan account number with us?

                                With regards,

                                weCare
                                Bajaj Finserv Lending
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                                  rahul mahapatra
                                  from Mumbai, Maharashtra
                                  Mar 26, 2014
                                  Dec 27, 2022
                                  This thread was updated on Dec 27, 2022
                                  Resolved
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                                  Resolved

                                  Address: Mumbai City, Maharashtra

                                  Dear Sir, I had take a consumer durable loan in the year 2008 from bajaj finance of Rs 33000 Loan A/C[protected]. After 6 EMIs i requested the company to foreclose my account and for which they told me to make a DD of Rs 18340 . As told i made the DD from ICICI bank and gave it to them. I asked them for the NOC but they said it will take another weeks time and would be delievered at my place withinn 7 days as it comes from pune.Even after several visits to the branch i didnt recive the same.Then after that they again started debiting EMIS from my account and hence i made standing instructions to stop the payment.After that one yer later they started calling me for EMIs and when i told that i had preclosed they didnt listen and started giving me calls from recovery agents who threaten me to get arrested and also abuse me . They have also spoiled my CIBIL score becuase of which am unable 2 apply for any credit card or loan. Today i get a mail from them that i have to pay Rs16 250 and 2814 Rs befor ei can get an NOC from them. Please guide and help me from this fraud.
                                  +1 photos
                                  Aug 9, 2021
                                  Complaint marked as Resolved 
                                  Dear Mr Mahapatra,

                                  Thank you for sharing your Loan Account Number. We have already initiated the process of resolution of your query. You shall hear from us in the next 48 Working hours. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

                                  With regards,

                                  weCare
                                  Bajaj Finserv Lending
                                  Dear Mr Mahapatra,

                                  We wish to inform you that our service channel has closed your loan account number[protected] and sent the statement of account and no objection certificate for your loan account on your registered email ID. We have also sent your loan account for CIBIL updation. We request you to check the same at your end within 3-4 working days. In future we request you to write to us at [protected]@bajajfisnerv.in to assist you further.


                                  With regards,

                                  weCare
                                  Bajaj Finserv Lending
                                  Sir I am not getting lone from Bajaj finance but recovery team harrasment to me and my family.please help me.lone taken by other per. But regular call to us.how can stop this please guide
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                                    S
                                    shinod
                                    from Chennai, Tamil Nadu
                                    Mar 5, 2014
                                    Resolved
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                                    Resolved

                                    Address: Kozhikode, Kerala

                                    In 2006 I purchased a CT 100 through Bajaj Financing. That time RC and one key will keep the financer. I paid all installments and collected my RC book and Key. after years they saying still dues, you want to pay. I approached customer care too. They saying as per system record I want to pay. The same team closed my dues and gave my RC and Duplicate Key. What a team?
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Dear Customer,

                                    At the outset, please accept our apologies for the inconvenience caused. To help us expedite the process of resolution of your query, could you please share your loan account number with us?

                                    With regards,

                                    weCare
                                    Bajaj Finserv Lending
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                                      Pramodgopinathan
                                      from Bengaluru, Karnataka
                                      Feb 24, 2014
                                      Resolved
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                                      Resolved

                                      Address: Bangalore, Karnataka

                                      I took loan to buy Samsung LED 32 inc TV. When I took this TV Bajaj fiance guy told me that i would get 2 Year extended warranty. I opted of that. By putting 1500 Rs. Now my TV have a problem. When i looked into this loan account there is no 2 year extended warranty. But they have linked 4040CD00324251 insurance. That's the life insurance. Why should i want life insurance for this consumer product? Does this make any sense to anyone???
                                      Customer product but linked life insurance.

                                      When i called up customer center. Person named Sandeep Sharma blasted me. What they think about customer - idiotic people?

                                      I have 2 year extended warranty cover note number. That's the proof that i have asked for 2 year extended warranty whereas they sold some life insurance to customer.
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Dear Customer,

                                      Thank you for sharing your Loan Account Number. We have already initiated the process of resolution of your query. You shall hear from us in the next 48 Working hours. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

                                      With regards,

                                      weCare
                                      Bajaj Finserv Lending
                                      Dear Customer,

                                      We wish to inform you that your extended warranty certificate is under process. We request you to provide us additional 3-4 working days to assist you further. In future we request you write to us at [protected]@bajajfinserv.in to assist you further.


                                      With regards,

                                      weCare
                                      Bajaj Finserv Lending
                                      Dear Customer,

                                      We wish to inform you that our service channel has sent you a reply on your registered email ID. We request you to kindly check for the response by service channel. In future we request you write to us at [protected]@bajajfinserv.in to assist you further.

                                      With regards,

                                      weCare
                                      Bajaj Finserv Lending
                                      MY CUSTMER ID IS 16000659. MY NAME IS GOPI I HAVE BOUGHT A SONY Z2 MOBILE ON EMI FROM BAJAJ FINANCE ON[protected].. I SAY NO FOR THE EXTENDED WARRENTY TO THE BAJAJ FINANCE REPRESNTATIVE. THAT TIME BUT NOW I GOT A MASSAGE THAT I HAVE EXTENDED WARANTY FOR THAT MOBILE..WHAT IS THIS..?? ITS NOT BEING RPOFESSIONAL..I WANT TO CANCLE THIS EXTWNDED WARRENTY MY EMI WILL BE START FROM[protected].. SO DO IT FAST.

                                      MY CONTACT NUMBER : +91 [protected]
                                      EMAIL ID : [protected]@GMAIL.COM

                                      Attached word file have a loan account screen shot.
                                      I have submitted my documents for personal loan in bajaj, After that they sent one mail and called me to reply to that mail then we will process your request.

                                      I asked to reduce ROI and processing fee, they told me after sending mail, final call would be there when i can discuss ROI and Processing fee, But i haven't got any final call and amount got credited to my account with out sending any mail or any call.

                                      From 2 days i am sending mails to them but they are not responding, what you guys want me to do, any compliant againast Bajaj or else to any higher authority ?

                                      Srikanth Vattikuti
                                      Loan Acc:-[protected]
                                      USERID :[protected]

                                      not received my emi card

                                      Dear Sir/Madam, hi i am Sitaram Shankar Uttekar From Pimpri Pune My Bajaj Finance EMI card Not Received, as per your massage my EMI Card No.xxxxxxxxxxxx 2940, pl reply to me my Mob No.[protected] /[protected]

                                      cancellation the policy loan 402GIP03779415

                                      I MR MACCHINDRA E CHITALE already complent for the but policy is not cacelled pls cancel the policy
                                      This is my feedback on the extended warranty plan of Bajaj finance FAQ
                                      Link to FAQs
                                      https://www.bajajfinserv.in/finance/extended-warranty/salaried-extended-warranty...


                                      Q4. What are the main exclusions of the Extended Warranty Program from Bajaj Finserv?

                                      A. The main exclusions are as under:

                                      1. 10% of the claim amount is deductible, subject to a minimum of Rs. 500 with respect to each and every claim;
                                      2. Loss or damage arising out of the insured asset not being used in accordance with manufacturer’s instructions;
                                      3. Loss or damage for which the manufacturer of the insured asset is responsible under a guarantee and/or warranty;
                                      4. Replacement of any consumable item of the insured asset, including but not limited to batteries, bulbs, plugs, cables, ribbons, belts, tapes, fuses, filters, toner or software;
                                      5. Failure of parts which are subject to recall by manufacturer of the insured asset;
                                      6. Loss or damage arising out of any external cause, including but not limited to fire, theft, explosion, water damage, acts of God, etc.;
                                      7. Where the Insured asset is subject to commercial, rental or profit generation purposes;
                                      And other exclusions as per policy.


                                      Feed back - Point no. 4, 5 and 6 includes everything that is viable to damage or need replacement; and all these possibilities excluded from the extended warranty.
                                      Now lets have a look at the below question. In below Q5 and its Answer there is nothing detailed written; I mean what is included as everything is excluded
                                      I am writing this review because a merchant fooled me with this plan that costed me 1562/- INR.


                                      Q5. Why should customers buy Extended Warranty policy from Bajaj Finserv?

                                      A. The primary reason for buying an Extended Warranty Policy is to have extra protection for valuable appliances after expiry of the manufacturer’s product warranty period.

                                      For majority of the appliances, manufacturer’s product warranty is usually offered for a period of 6 months to 12 months. After expiry of this period, the customers are likely to incur significant expenses if the particular appliance fails. However, with the help of our Extended Warranty Program, you can enjoy comprehensive protection for your valuable appliances for a period of 12/24/36 months even after expiry of the manufacturer’s warranty period.
                                      hi
                                      i have taken extended warranty for may hitachi ac, my policy no. is OG[protected]-00179146 and i have given complaint of ac for not cooling, my complaint no. is oc[protected], and its been 15 days and my problem is not solved, if i am calling the customer care then they have given me regional manager Mr. Bhuvnesh Mehta no. and that no. is constantly engage. There is no solution for my problem.


                                      joginder
                                      dddddffass
                                      Dear Bajaj Allianz Customer Care & Field Support Team,

                                      This is most unprofessional method for customer problem resolution

                                      I had bought a policy for extended warranty of my Godrej Split AC,
                                      This AC has become faulty since 4th of August, I had lodged a compliant in your customer care against which I was provided a Complaint #. OC[protected] telephonically, no email of SMS unlike most of the compliants registered these days.Attached policy document:OG[protected]-00285923

                                      It was parallely assured that it will be attended in maximum between -24 to 48 hrs,
                                      Unfortunately there was not a single look-up or check done from company since more than 72 hrs+
                                      When yesterday it was enquired the customer care gave me regional Head's contact no. which not getting picked since yestreday, it was suggested to get it rectified from OEM(Godrej) service center and claim being produced to Bajaj alliance.

                                      I had got it checked from OEM who had surveyed and diagnosed problem of faulty condensor & gas leak leak which they have made a charge of around 8-9 thoudand rupees,
                                      This may be reverified at Godrej Service Center Mr.Vijay

                                      I am puzzled, In lack of any confirmation from Bajaj Allainz should I go ahead with this expense and then claim it from Bajaj??
                                      I am salaried class person and cannot wait for whole time to get this rectified.Today I have taken off from office for merely resolving this issue but no response is coming.

                                      I had registered an no response call too in you customer care :Escalation Complain#63764022, they provided me some other office no.[protected] which again is constantly engaged.

                                      Anticipating a quick reply,
                                      Pl. acnowledge ASAP & call upon me for quick resolution

                                      Thanks,
                                      Vaibhav
                                      The Bajaj Finserv extended warranty really sucks. I logged a complaint OC[protected] for my AC Problem more than 2 weeks back. A person visited in a couple of days and inspected the AC. Then he said he'll come tomorrow with all tools and necessary approvals to fix the issue. But its almost 12 days since that happened. No-one visited to fix the AC and I never received any call from Bajaj for status of my complaint. WORST SERVICE EVER.
                                      Whenever I call the customer care or HO they'll say "Sorry for delay it'll be resolved in next 2 days" and I'm hearing that for last 3 times. Its really difficult to reach someone in HO/Reginal Head as they'll never pick the phone.

                                      I'LL NOT RECOMMEND ANYONE TO GO FOR BAJAJ ALLIANZ. They're just fooling us around.
                                      Hello I purchased a TV and took Bajaj Extended Warranty on 29th Sept 2016 the TV is not working and I raised a complaint with the costumer care on 29th. After couple of days a technician visited and informed their is problem with the TV and he will come the next day and collect the TV for repair and get it done. No one has come till date I have spoken to your regional manager Malikarjun and he says today it will be done tomorrow it will be done. Nothing is done till date. You guys need to inform the costumers this how our service is before providing the extended warranty and collecting the money from costumers. My LAN no is 404EWC09660612. Can anyone check and let me know the status.
                                      Dear Bajaj Finance,

                                      with high frustration I writing this complaint,

                                      I purchased a 32 " LG Smart TV using the Bajaj Finance EMI on May/2016 and I have repaid all the amount included the extended warranty for the TV I purchased. I paid Rs.2, 988 /- for the extended warranty. Now I'm have a serious problem in my television where the display got scattered and not able to see any picture. I calling your customer care for more than 50 times all I got was another tollfree no.

                                      [protected] -
                                      [protected]

                                      [protected] -

                                      These many numbers was given and I have recorded one of the poor and lethargic response from the executive. Very poor service.

                                      I'm attaching my load details here... If i'm not getting response from your end. I'm sure will fling a case against Bajaj Finance for cheating the customer in the name of extended warranty.

                                      Cheating case - for 2 year warranty they sold life insurance - Comment #2840635 - Image #0
                                      My loan no is 4170cd61183025. My name is sachin tulshiram pathade i have bought a voltas defreezer on emi from bajaj finance on[27/12/2017].. I say yes for the extended warrenty to the bajaj finance represntative. That time but now i don't want extended warrenty its not being rpofessional..I want to cancle this extwnded warrenty my emi will be start from[6/2/2018].. So do it fast.
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                                        dash123440
                                        from Bengaluru, Karnataka
                                        Feb 10, 2014
                                        Resolved
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                                        Address: New Delhi, Delhi

                                        1. On 16th January I enquired on Personal Loan 2. On 23rd January Mr.Vicky Sehra called me and enquired on my requirents for Personal Loan and he promptly sent the documentation required (Appreciated) 3. On 24th January, I sent all the documents to Mr.Sehra 4. On 28th January, Mr.Deepak ([protected]@bajajfinserv.in) sent me an email to reply in my official email so that Official email is verified. Within a minute I replied for the same 5. On 28th Mr.Sehra verified and collected all the hard copies 6. On 31st, www.bajajfinance.com shoed status as “ Loan has been disbursed” 7. I was shocked on 5th February 2014 that nothing has been received from Bajaj Finance and reported the same through my official email to Mr.Vicky Sehra 8. Mr.Sehra called me and assured to get in touch 9. My next EMI is due on 5th March 2014 and today is 11th February 10. Till Date I have not received a single Rupee Why it takes 26 Days to process the Loan? Why Bajaj Finance harass its customers like this? Why so much of highly paid inefficient people working in Bajaj Finance? I was advised to contact Mr.Prateek Gupta on Date 10th February by Mr.Vicky Sehra, but even after giving 25 calls Mr.Prateek Guta is not bothered to reply. I sent SMS to know the reason but still there is no response from Mr.Prateek Gupta Such a pathetic Personal Loan processing is not expected from a reputed brand. You do not have good people to represent such a big name. I need resolution to my problem, please put some responsible person on my task My Loan Application Number is : [protected] My Loan Account Number is: 401SPL 0165 4786 Request put on your website are never resolved, it shows Pending for next one year and still it is same, You may like it to keep it same till your retirement.
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        Dear Customer,

                                        Thank you for sharing your Loan Account Number. We have already initiated the process of resolution of your query. You shall hear from us in the next 48 Working hours. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

                                        With regards,

                                        weCare
                                        Bajaj Finserv Lending
                                        Dear Customer,

                                        With reference to your discussion, with our personnel we wish to inform you that your complaint is resolved satisfactorily. In future we request you to write to s at [protected]@bajajfisnerv.in to assist you further.

                                        With regards,

                                        weCare
                                        Bajaj Finserv Lending
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