Bajaj Finance Complaints & Reviews

Dear Team

I have taken one consumenr loan from bajaj finance company which has duly repaid on March -09 but still I have not received my original bill papers, NOC letter from the company. I have also visied the your Office at lower parel and given written request for the same and they have promissed to return the same in 15 days. But still after 8 months of follow ups I have still not received my documents.

I am fed up following up and no reply from your side. Neither any contact numbers are working, nor any email id. There is no proper reply from the company.

Waiting for your early and prompt reply.

Thanking You.
Prasad Vasant Gawade
DOB :[protected]
(M) [protected]
(R): 24923563

Sir,

Our motor cycle no. HP33B-1388 had been stolen on dated 10th july 2009. I have all legal document submitted to Mr. Anil Chawla Mo.No [protected] and land line no[protected]. surveyor, Loss Assesor and invetigator of M/s oriental insurance ltd. because our motorcycle insured by oriental insurance ltd.

I am requested to you please investigate the above matter and instruct to M/s Oriental Insurance Co. for release the claim amount.

With Thanks

Gaurav Malhotra

I had obtained a loan of Rs.16000/- from Bajaj finance to buy a new computer during Sep’2007. I had issued 8 HDFC Coimbatore cheques towards my EMI of Rs.2000/month.

The cheque issued by me was a non MICR cheque and it should be presented for payment at Coimbatore branch only and the same has been clearly mentioned to Bajaj representative at the time of availing the loan. Bajaj has presented 1, 3,4,5,6 installment cheque at Coimbatore and the same has been cleared. 2nd installment cheque was presented at Pollachi and the same has not been cleared and I paid through cash to Bajaj representative, the same has been reflected in account statement also.

7th & 8th installment cheque, Bajaj has presented for payment at Pollachi and the same has not been cleared. I noticed the same and informed Bajaj office at Pollachi and remitted the cash on 4th June-2008. In addition, the entire loan has been fully settled as per my books of accounts. (For your kind reference, I am enclosing all documents)

During Mar’09 I had applied a home loan and the same has been rejected by banker. While I was enquiring the reason for rejection they mentioned that my credit rating in CIBIL shows a overdue of Rs.4000/- for which I have made the Payment (please find AD receipt).



Contd…..2…..
[protected]

I had a discussion with Bajaj R.S.Puram Coimbatore branch office regarding the same. Based on the same I came to know that there is a dispute between Bajaj and their franchisee in Pollachi. Since we all know only Bajaj Finance and availed the loan only based on the same. There is no need for us to read and study the relationship with Bajaj & franchisee. A senior officer from Bajaj Coimbatore branch has told me to bring me the person whom (Bajaj finance) I paid the last installment and rudely told me to approach the consumer court for the same.


I had cleared and paid all the dues through my hard-earned money and I had paid in proper manner. I had affected by Bajaj and Franchisee. It is absolutely their fault but I had suffered. The dispute should be resolved with Bajaj and franchise the responsibility for the same will be only for Bajaj not for a customer like us.

Bajaj is showing a overdue in my account, so this makes my credit rating bad and no one is ready to provide a loan to me.

Dear Sir/madam
this is with reference my consumer finance with Bajaj Finance Ltd (Laptop Loan),yet not received the well come letter from the Bajaj finance ltd several times the request And the notes have being sent to Bajaj Finance ltd with the attachment given below but no reply no Consideration has been taken and same the harassment of the recovery person form Bajaj finance ltd has been continue Form last 5 moth Hence forth I request you so Pls look forward to this case personally and get proper solution for both of as waiting for you revert positively and faithfully
Thanking You
KIRAN PANDURANG THAKARE
ADD :- SR NO:-12/6 PAWAR NAGAR THERGAON
OPP DHONGRE OLD MILK
PUNE 411033 / MAHARASHTRA /INDIA,
M - +91-[protected]
E-MAIL ID:- thakare.[protected]@gmail.com

To Date: 14 Dec 09
The Manager /Director
Bajaj Finance Limited

Subject: - Not received any welcome kit! Bad Approach by Collection Officer

Dear sir /madam,
I Mr. KIRAN P THAKARE, residing in Pune would hereby like to put a glance to you regarding That I had Financed a consumer loan (laptop) from your and with Aundh pune branch this loan was being taken in month of September 2008 that time when I provided the document to the concerned person of Bajaj Finance Ltd who was sitting over that place nearby Pimpri.
During that period, the Document actions provided where very much true as my knowledge but some people from Baja j Finance Ltd mentioned that document provided where not proper &that they were frond ,but if this was the situation then why did Bajaj Financed Ltd approved my loan and till date I have not relived my welcome letter or a repayment schedule .
And till date I am making my installment (EMI ) clear So if my Document was not proper and if I have provided frond Documents as per your people & Staff ,the why would I clear the EMI.
So I request you hereby to put a look forwarded to this case personally and Pls allow the staff of Bajaj Finance LTD to Provide the Welcome Letter.
Hope so this letter Or the mail will come back to me in the positive response as the faith is the same and the installment will hereby after a positive response will go on time & properly.
Bad Approach By Collection Officer Bajaj Finance Limited he had been came at my resident let night around 10 pm and keep troubling me at my official time / let night and the concern person who call me and keep troubling me (collection officer no : +91 [protected])
Kindly Do the same & help me For my Better repayment track with Bajaj Finance Limited.
Thanking You!
You’re faithfully

(KIRAN P THAKARE)
M no: [protected]

Respected Sir, I bought Washing Machine through finance from Bajaj Finance, I submmitted all the PDC Cheques. One Cheque was spoiled by the Bajaj employee and they blamed me that your cheque is bounced. I enquired from my bank andgone through the bank statement. there was no bouncing and no deduction from my bank account. they are lying, after all I told to Bajaj that return my that cheque which you are showing bouncing and I will pay cash for that. I paid cash Rs 567/- and took back that spoiled cheque, Finally I went to Bajaj Finance Office the are still saying you have to pay Rs. 700 then you will get NOC.

My Loan No.[protected]
I had purchased a laptop from Vijay Sales of Mahim amounting to Rs. 52000 and paid 20000 towards down payment and balance payment of Rs 32000 were financed by bajaj finance under there scheme. I paid 12 instalments of Rs. 4336 /- monthly amounting to 52000. I have not heard any thing from the bajaj Finance about the refund of the amount but the company is pressing hard to take Rs. 200000/- loan sanctioned to me for prompt payment in the previous transaction. I am relay surprised to find the finance company has charged me Rs. 20000 for amount 32000 principal for a period of 12 months. Will compay provide me details about the interest rate they hhave charged for this loan.What check does RBI have on such heavy rates of interests. Is there any chances to get the excess amount refund to me-Shiroorkar U R

R/sir,
I purchased a LG Tv with the help of Bajaj finance Ahmedabad on 28h march 2009 i give 4EMIs in advance & two cheqe i have paid all the EMIs in time and completed this loan in the month of Dec-09 inspite of that i m not getting NOC, tv bill, advance cheqe from Bajajauto finance. please help me. my Mobil no . [protected]

Iam prem lal Sharma working as Senior Asstt. in Himachal pradesh Public Service commision Shimla.I have taken the loan for HCL PC from Bajaj finance. They people told me that after completing the installments i will get my Downpayment money back that is 8000/- as i have paid 1495/- per Insatllments for 24 months. and computer price was 29900/-. i visited their office 5-6 months ago at that time my 3 installments were pending, they asked me to complete the installments and now recently i visited their office in Khalini shimla nobody is there and door is lockled. i have no contact no. of them. I have send one mail to bajaj finance and still waiting for answer. These people are really fraud and just annoying the customers. I would like some action against them.

I called up first time at Bajaj Customer Care on20/11/2009 for the getting Spoiler part which was not available all over Maharashtra State. Complaint no is 15900. For which Suryoday Motors Vasai Dealer Callled me for the same. They said they too do not have the part. They asked me advance amount to pay for purchasing Spoilers. After a week they got the part from Bajaj Company but due to Mistake of Bajaj Company they sent Red & Black instead of Blue & Black. They asked me one more week for the same.
But till date. I have not got the same. Also I am not getting proper Reply from bajaj customer care. They say we are forwarding this issue to their seniors and they will be in touch with you. Till date i have not got a single call from Bajaj. I am not getting the proper date when i will get the my bike parts. Also i had wrote a mail to [protected]@bajajauto.co.in they asked me some details which i provided on same day. For that too i have not any reply. Below was the mail i wrote to them. Can any there to help me. Is the bike i purhased is that much Unique for Which parts are not available. And Suryoday Motors said that Bajaj Have Stop Producing this bike which i had purchased one year before in Jan-2009

Dear All,

Sorry in previous mail i wrote complaint no. is 18900 but it is 15900

Registration No. - MH02 BK 8376
Model - Bajaj Discovert DTSi 135 Digital Speedometer with spoiler
Service Dealer Name - Suryoday Motors
Date of Purchase -30/01/2009

Regards,
[protected][protected][protected]-
Dilip Kanojia
BusiSoft Infotech (I) Pvt. Ltd.
Office : +[protected] / 31
Email : [protected]@xpresiononline.com
Web Site : http://www.xpresiononline.com
[protected][protected][protected]-

[protected][protected][protected][protected]
From: CUSTOMER SERVICE [mailto:[protected]@bajajauto.co.in]
Sent: Thu 12/3/2009 9:50 AM
To: [protected]@xpresiononline.com
Subject: RE: Sorry to say POOR SERVICE

Dear Sir.

We are in reciept of your mail and noted the contents. We would request you to provide few details mentioned below so that our Service Team would get in touch with you.

Registration No. -
Model -
Service Dealer Name -
Date of Purchase -


With Warm Regards

Customer Care Cell
________________________________________
From: Dilip [[protected]@xpresiononline.com]
Sent: Wednesday, December 02, 2009 8:04 PM
To: CUSTOMER SERVICE
Subject: Sorry to say POOR SERVICE

Dear All,

I had lodged complaint no. 18900 on 20/11/09. for some spare parts like left spoiler. On which i got call from suryoday motors Vasai for it. I gave an advance for the same. they asked me to come after week. As on today dated 2/12/09 the spoiler came from bajaj company is Red and Black instead of Blue Black.
So what now.. ?
As suryoday motors Vasai has committed again for next 7 days.

Regards,
Dilip R.Kanojia

Hi,

I keep getting SMS from BajajFin that there is an overdue of 667 in loan a/c[protected]. Fact is this is not my loan a/c. Its a case of mistaken identity. I even compalined to them about this but I still keep getting these SMS. What action should I take.

Thanks,

Myself Subhasish chatterjee, I took refrigertor from Great Eastern, Uttarpara, under the 0% interest scheme of Bajaj Finance(for eight month). My EMI with insurance 1805 (Insurance Component is approx RS189/-). three number of ECS already cleared. Irrespective of that I did not get any response from Bajaj Finance regarding the insurance. I had informed them severel time over email but did not receive any reply. at very begining i had informed them about ny not interest in insurance because they dont offer any terms n condition and even after deduction of three EMI,they dont provide me any insurance related document. i also informed them that insurance amount of 7 month would b adjusted with 8 month EMI, and outstanding amount would b pay by cash but did not get any response.
pls advice me , what to do now.

Hi,

I had bought a LG LCD TV a couple of months back and had taken a 0% interest loan from Bajaj finance. I had clearly mentioned that my salary gets credited on the 7th of every month and so, I wanted the post-dated cheques to be dated 7th or later. But, inspite of giving clear instructions, the cheques are being deposited on the 5th of every month and I have got 3 cheque bounces so far. The first time an agent came and collected the amount.. the 2nd time, I went to the company and gave a formal complaint and asked them why they put the cheque every 5th and they told me that they changed their policy and all future loans will have to paid before 5th. The guy there said that he will try to do something about it. I also told him that I have another consumer loan coming in every 10th (again from Bajaj finance for a LG Fridge loan) and that it never bounces since my salary would have been credited then. I managed to somehow put some money in my account so that the cheque doesnt bounce this time, but unfortunately, the EMI cheque came the same day when my money got credited and so it bounced again. I really do not know how to manage this situation now since I do not have extra money to keep my account funded before 5th of every month.

Please let me know how to proceed.

Thanks,
Ravi

With reference to my loan a/c #[protected], of which I had purchased a refridgerator. My EMI had bounced owing to an error from my bank in the month of March 2009. On the call I received from Bajaj Finance, the next day, the agent was extremely rude and didn't listen to what I had to say. I had requested them to redeposit the cheque as it wasn't my fault that it bounced. They stated that I would have to make the payment in cash of which I stated that to please hand over the bounced cheque back to me. They said that they would do so and so far no one came nor called.
Now, they have started SMS stating this is your balance due, but there are no details about where to make the payment.
There isn't any customer service # wherein one can call and register a complain nor enquire for the branch details.

Dear sir,

I bought a computer through loan from bajaj finance hyd, while filling up my ecs they made wrong in my name, as well as one payment i paid they dont given receipt till date, while met one of executive Mr.Uday kiron from hyderabad branch, he confirmed me that, he will sort out this issue, still not yet been sorted out, later on my efforts finally they updated my ecs and now amount will be credited in ecs. Becuase of this old pymt, they are torturing me by way of phone calls. Even i told them to sort out this issue for last 6 months. Still not yet been redressed.

Bajaj Finance: I had taken a consumer loan with Bajaj Finance and I was paying a monthly installment of Rs.5,000/- a year after the completion of payment, one fine day people from Bajaj finance woke up and calls me and tells me that one of my cheque has bounced and I will have to pay a sum of Rs.5000/-. As the account is old I do not have any records of the same so I told Bajaj that to bring me the bounced cheque and I will pay the money due. Other than calling me and threatening me time and now of the consequence of going to court they till date they have nether gone to court of, brought back the cheque to me. Instead they have listed my name in the defaulters list.

On[protected] they send me a message saying “Reminder for the legal notice issued on 10-Nov 09 for outstanding in your loan[protected] pay immediately to avoid legal proceedings, Contact [protected]”

Consumer loans are given with postdated cheques, They claim that one of my cheque is bounced the simplest way to solve the problem is bring my cheque back and collect the payment. I have told them a hundred times. My creditability is more important than just Rs.5000/-, but if every one ignores such instance banks will start taking every one for a ride, I will fight till the end.

Information systems of Indian banks and some corporate lack Security, Integrity and Authenticity whereby hindering the creditability, privacy and anonymity of ignorant public.

Reasons why they take advantage of customers.
• Human errors are diverted to innocent customers
• Misappropriation of accounts for personal benefit
• Tallying of corporate balance sheets grading customers as defaulters into suspense account.

MOHAN R
[protected]@hotmail.com

Hi there,

I informed Bajaj Finance and am continuously following up on this matter. In spite of repeated reminders, this ECS from my bank a/c is going out though the all loan amount is paid already.

Need few action / help from your side:
1. Please help me stopping immediately the ECS (check the a/c in my name – SUMANTRA SOM – Bajaj Finance Loan A/c [protected] and another one]
2. Provide me the NOC
3. Please refund me the amount for the last 3 months with interest. Also I would like to request for compensation of this harrasment as appropriate.

Thanks
Sumantra.

To,

The Customer Care,

Bajaj Auto Ltd.

With deep regret, i want to say that again i have suffered

from ur bad services. As per directed by u i hv given my bike

for servicing at Nadiad AMIN bajaj.


Dear Respected Sir,
hi

my name is Ajay A Patel,
At- jargal,
Ta- Thasra,
Di-kheda,
po-sanadara,
pin_388235,
st-Gujarat.
mo- +91-[protected].

my discover100cc m bike no is GJ -7-BD-2406.

maine bajaj Discover 100cc m kharidi hai mere ghar me

allredy bajaj ki panch biks hai ,
27 julay ko jab net pe maine dis 100c m dekhi tabhi maine

faisla kitha main yahi bike luga. meri advise se mere gaov

mai 4 dis 100cc m nai aaye jo vo HONDA lene vale the . 23

aug 2009 Ganesh chaturthi pe maine nadiad amin bajaj se 2 dis

100 cc bike Cash de k kharidi ,mere villege ke pass

sevalia bajaj ka showroom hai lekin pahele muje service me

problem lagi is liye main apne villege se 65 km door nadiad

amin bajaj se dis m khardi shocha ye bada showroom hai yaha

achii service milengi. per kya yaha bhi.........
24/10/2009 ko bike ke 2348 km pore hone par main 2nd

service k liye amin bajaj nadiad aaya maine service book apni

problem likhvai,

* mari bike main engine se kuch aavaz aa rahi hi .its major

poblems
*bike self start hone main kuch problems thi
*bike ki chain thodi loos thi
*averege abut 65 km thi
*unwanted sound from bike.


work shop ka mgr bada rude hai woh kishi bhi custemar ki

baat hi nahi sunta bas anni hi manmani karta hai.
workshop service karte huae service man ne mgr(service) kaha

ki Spark plug main problem hai badalana padenga tab mgr

(service) ne kaha ki chalne do jaisa hai vaisa koi baat

nahi.
workshop main 15 minits main sirf oil & filter badalke muje

bike vapas di
workshop se apni bike bahar nikalne ke baad muje bike se

awazz sunai tuo maime mgr(service) ko bataya tab malum hua ki

1 Spark plug joint nikala huva tha and side cover lagane ka

rabbar bhi nahi th.


Aaj bhi meri bike main poblems hai main kya karu kya kisi

our showroom main apni bike service karou ya bike ko aise hi

chalne du .is halat main enginmain kuch poblem badh gayee tuo

kon jimedar hoga .
muje aapse achii ummed hai


Plz I need a permanent solution or say u can’t.

Everyone should know the BAJAJ FINANCE, who is offered 0% finance as Dipavali offer in Vijay sales of Khargar unit is a bogus offer. They told me to produce them 6-months bank statement and a copy of PAN card for financing me to purchase a LCD Television. I have produced everything but they didn’t provide me the same. They said I should have one credit card or the copy of Vehicle RC book (I have got RC book of Maruthi-800 and 2nos of two...

Hello ,
From last 4 days i am visiting to vijay sales baner office to purches a LCD & Refrigrator .
For Bajaj Financec I submited my all documents Payment sleeps , bank statement,Add Prof etc.
But the rejected my case .
I reailly dont understand what was the problum. there person at the shop just told me Case is rejected by code , But even he dont know what was the code problume and afcourse they dont have much knowladge about there finance company & also no customer care. so this was very bad experience for me.

Dear Sir,
I have purchased your bike ( Discover DTSi 100 cc) on 03/10/09 at Satyma Motors, Tagarapuvalsa a sub-dealer of Varun Motors of Visakhapatnam in Andha Pradesh. When I filled the petrol tank, I abserved leakage in tank at petrol tap junction. I showed the same to the showroom mechanic. It was not the tap problem. It was manufacturing defect in tank itself. Now I want replacement of Petrol tank. What I have to do? Kindly inform as early as possible. Later I will give u the Engine & Chasis nos etc.
Thanking U sir,

Yours faithfully,
Dwadasi Viswanadham