Bajaj Finance Complaints & Reviews

Refer to the subject matter. A Bajaj executive has fooled me. That lady name Ms Rashmi during March end repeatedly called me to enrol for flexi loan cum OD facility from Bajaj Finserv. At first instant I refrained it and did not entertain. However the lady repeatedly kept calling and literally begged to enroll. So I allowed her to explain me the scheme. At some point I liked it as i had to keep the OD for seven straight years and need not pay any emi unless utilise the OD amount as usual how it goes. However I asked the lady what is Bajaj gain in this. Incase I get the OD and keep it in virtual account as per the scheme, what is that Bajaj going to gain. She nicely replied that we are doing bulk amount transaction that’s it. She also mentioned that from sanctioned amount some twenty thousand plus wud be deducted initially and after that no deduction. At this instance I immediately told her I do not want to enroll as I will not accept any deduction unless I use the loan amount. So she clarified that this deduction will be from the sanctioned amount only and no separate charges will be levied on me. So I agreed. The amount got transferred which ultimately I transferred back in Bajaj virtual account using my login.
To my surprise in end May in received text msg from my bank saying that 1065 rupees have been deducted from my account which is linked to Bajaj OD account. So I took up the matter with customer care. However I did not received any reply. Further in end May I again received one more text saying 334 rupees deducted as emi for the referred loan.

Again i wrote to custome care but no reply. So I approached my city Bajaj branch for help. They provide me three email customer service, grievance cell and we care.
I communicated the entire case to these three IDs. Only customer service replied. Other two there was no reply till date. Nevertheless, I communicated all details to customer service and request them to cancel my OD loan without any cost implications.
I even informed them the lady (Bajaj agent) who begged to me to help her meet her target and enrol for the OD now do not even pick up my calls and reply to my texts. however the customer service replied that all these emi are entitled and cannot be refunded. Further the customer service also said that the deduction from sanction amount was communicated thru online agreement which I had acknowledged. my basis question is that why would an agent not mention to me the major charges applicable such as Vidya fee, emi card fee and some life insurance policy which fall in additional facility. There was not a single mention about these option and amount for deduction
Moreover, Rs 27000 plus deducted from sanctioned amount. How that can be taken as utilised amount for deduction of interest as EMI

I would like to register complain about the procedure for enrolment and the agent Ms Rashmi for a fraudulent approach and to keep things under the carpet abs misinformed the customer to achieve her targets.

This has caused tremendous trauma and harassment to me. I am sure there must be many such cases.
I request this forum to look into it and make me justice and get me rid off from this unprecedented situation and horrible experience with Bajaj Finserv. In case you need more info I would provide watsapp chat history with the agent Ms Rashmi who was instrumental in all this. And not to mention this lady has now blocked me and not even replying when I used to call n text her to get clarification on this matter
Kindly look into the matter. Thanking you in anticipation regards
Viraj Sawant

Dear sir,

I am Mr, .Jibinraj k, I have applied for a personal loan of Rs. 50, 000, I got a call from Mr. Rajesh Kumar Dakota, who is a customer relationship, saying that u have applied for the and it has been approved and u have to 2000 as processing fee, he told and I transfer the amount, and after that he ask for 4200 towards loan charges and Rs. 5200 towards TDS charges will will be refunded along with the loan Amt and I transfer that also, after that he again ask for 2000 Rs that also I transfer, like this I have transferred Rs. 18750 and again he is asking for 9000 towards loan disbersment, and I said OK u please cancel, I don't want to get a loan, and for that he is asking for 6200 towards cancellation charges and saying that, it will refund to u, and I am sending his ID, and panties card, so I request u to kindly look into the matter and pls refund the amount

Sir, bajaj finance balo ne online lone ke liye kai charge Or fees ke nam par sirf 150000/- ke lone ke liye 3, 18000/- jama karwa liya. na hi lone diya or na mera paisa bapis kar rahe h. Abhi or paisa jama karne ko bol rahe h. Mera mansik utpidan kar rahe h. Bar bar call kar ke preshan kar rakha h. Pls bataye mai kya karu. Inke mo. no [protected], [protected] h.

Even after having nothing to do with Bajaj Finance and their terrible service anymore, I'm seeing 117Rs debited in March 2020 and March 2021 and bank statement says it's 'CMP mandate debit charges'. No other notification from the service

Sir i have paid my emi amount properly on 02/06/2021. But unnecessary debit for Rs.699 on 11/06/2021.So pls refund money for Rs.699
Name:Arunkumar
A/c no:[protected]
Bank :SBI
Ifsc:SBIN0000807

Dear sir/mam
I attached my account statement.
My account has been debited Rs454/- on 9/06/21with out my permission
Kindly help to refund the same.

Thanks

I paid my emi through app but it's not reflecting and money is also debited

I am getting 8-10 calls everyday for LOAN. I am really frustrated. Would be better for you to stop this ### thing. Please stop this.
My contact no is: nine zero five six one two three zero four zero

Your instalment dishonour charges of Rs.458 are outstanding in your LAN 436WLTFW523050 & will be presented in next 1-3 business days. Bajaj Finance Limited.(on June 8 2021)

Your instalment dishonour charges of Rs. 700 are still outstanding in your LAN 436WLTFW523050 & will be presented in next 1-3 business days. BFL
(December-2020)
Your installment dishonor charges of Rs.500 are still outstanding in your LAN436WLTFW523050 & will be presented in next 1-3 business days. BFL
Your installment dishonor charges of Rs.500 are still outstanding in your LAN436WLTFW523050 & will be presented in next 1-3 business days. BFL
(November-2021)
Your instalment dishonour charges of Rs. 800 are still outstanding in your LAN 436WLTFW523050 & will be presented in next 1-3 business days. BFL

Above shown messages are I recived from the bajaj finance.Last month(May-2021)they did not sent such message and again this month they sent the message and debited the amount from my account.It is utter robbery from us as we are not enough salary and job due to covid pandemic situation .The loan has lareday paid and no pending dues are remain.They charges for same Loan Account number.
Kindly take necessary steps to get the all amount which they debited from my account as Instalment dishonour charges.

Dear Sir/ Mam,

I have registered through online for the Personal Loan. After that there is message that Bajaj Finance will call for the same. I received the call from your team. The Name of the Person Paritosh Contact No- [protected].

First he tell me that you have to pay 3500/- for Insurance. After then I receive a mail to Pay for TDS then i pay 7350/- for TDS. Then I received mail that you have to pay the GST then i pay GST 15141/-. Then after that I receive a mail to pay for two month EMI 15130/-. Then after that I receive a mail to pay for Challan RBI i pay 16746/-. Then after i receive a mail to pay for NOC I pay 11867/- Totally i Pay- 69743 that much amount I paid. But till now i havent received a loan amount. Please find all attachment file of the payment and mail communication. After the registration i receive call from Bajaj Finance and dont know this is fraud or what. Please take a necessary action. So i can File and FIR and Cyber Crime both. Kindly do the needful as soon as possible as it is critical Problem. Now I am going to File a complain for Bajaj Finance also that after Register through your portal if I can get call from other how it is possible. Kindly look into this Matter.

मेरे बैंक अकाउंट नंबर [protected] IFSC कोड SBIN0007501 WITH NAME OF गजेंद्र सिंह राठौर में 12 -मई-2021 को 117 रुपये डेबिट हो गए है। जिसके NARRATION में सिर्फ " DEBIT CMP MANDATE DEBIT Bajaj Finance Ltd."
लिखा है | इस कंपनी के साथ मेरा कोई रिलेशन नहीं है। यदि कोई DOCUMENT नंबर या कोई और दस्तावेज हो तो हमें दिलाने की कृपा करे। इस कंपनी ने मेरे साथ धोका करके 117 रूपये वसूल किये है।

I am using my Bajaj finance EMI card for online purchase of smartphone through mi.com website. While choosing Bajaj EMI card option during checkout the payment is getting declined, I have no dues pending with Bajaj finance and also my purchase is within the limits. Kindly Bajaj finance pls check into this matter....

I want to deactive my lsf insurance which was started previous month without informing me my insurance no is LAN-35MLFTGV432451policy no is IAB305038

I took LOAN in Jan 2021 last month I can't make the payment because of lockdown yesterday Recovery guy arrived at my house and shouting on my parents came directly into my home with couple of bajaj staff without following the covid rules, while am requesting for sometime one bajaj employee dropping bowls which are on the dining, never expected a corporate company to behave in this type of ### drama, finally I paid they didn't give me any receipt and used showed some rude behavior and kicked my bike.
He is some ### with name kota pruthvi raj

Am not surprised for its 1 star rating...

Why is this mandate fail charge txn Bajaj finance is been charged to us when amount is available in the account, amount of Rs 295 has been deducted for two months and emi is also deducted why is this issue happening pls resolve this issue and refund the amount Rs 295*2 or else I ll take a step against Bajaj finance.

I will take personal loan from bajaj finance of ₹500000 but they will taken ₹270560 from me for processing charge and they will say all these amount are refundale which are pat by u at this time they should not given any respond for me know at this time i want to complaint against bajaj finance and i will need refund such amount which is pay by me

I'm frustrated getting atleast 10 cslls and 10 sms per day. Plz plz plz stop this.
@Bajaj finance stop these

Despite asking multiple times to stop calling me at odd times for some stupid loan why dont u ppl understand... are u guys so adamant and do u think someone will suddenly decide to take a loan i[censored] piss him off to such an extent...stop behaving like blood sucking parasites and use some common sense... respect the privacy of people... [protected]

Dear sir, unnesessory debited Rs.117 from my account. I have no any type card. I don't apply any card despite that why debit 117 rs. From my account. Please return my amount as early as possible. My resisted phone no.[protected]. and my account no. Is SBI bank ac no. [protected]

I noticed yesterday by bank statement that my SBI Account is debited for Rs-1180/by Bajaj Finance ltd.without any information to me. This is totally voilation of trust between me and the Bajaj Finance.There is no any dues of EMI with me .I have cleared all The EMIs earlier. Since long I have not used your credit also for any purchase.The credit card is also blocked online by me. At the time of taking loan all the bank informations are taken by Bajaj Finance, its doesn't mean that whenever you want you can deduct my account without any information to me by call or email.This type of negligency I cant expect such a reputed organisation which can affect relations in future.
So, I kindly request you that Please look into the matter sincerely and urgently and do the necessary to return Rs-1180/ to my account at the earliest.

Regards,

Tarkeshwar Prasad Mall