Bajaj Finance Complaints & Reviews

To The Costumer care EMI Card Division SUB:EMI Card Blocked REF: Card Last Four Digital-8699 Name:K.v.Pradeepan Mobile: [protected] Sir I have purchased a lap top through your EMI card from viveks&co.Chennai, Porur, Branch on 24/10/2014. i have received a message that my card is blocked due to non payment of EMI.I have enough balance in my account and checked with my bank.I would like to bring your notice that am not in station and out of country.kindly update me the reason for blockage. This is my second purchase through this EMI Card but not faced such issues and very well it had been closed.I have a doubt that your executives were not been taken any signed documents from me at the time of second purchase. I have asked them why they are not getting my signature but told that already they have previous agreement, with that they can proceed. I trust that there may have some technical errors in documentation and bank may not have agree the old agreement.I will be town only end Jan2015.But Once you update me the issues properly I can make arrangement for immediate dues. Thanking you K.v.Pradeepan email Id: [protected]@gmail.com

Dear Sir/Madam I Kirubakaran.R mobile no:[protected] I received a phone call from Mr.Amar from pune. [phone no:[protected]] dt:[protected] at.18.51 bajaj finance, regarding convencing me to take policy.After so much conversation also I said that I am not interesting because of financial commitment, even this again he called me at:19.50 on same day (phone no.[protected]) and said that your policy proceed, I argued with him how you proceed without my permission. He started me block mail saying that yours pan card will be blocked you cannot make transaction with any bank and so and so...we have we have proof of recording which he said. I received message from AM-BAJAJF on[protected] Dear Customer, Thank you for choosing Bajaj finance as your Health Insurance Partner. Our verification team will call you shortly. Again I received message from AM-BJAZLI on[protected] at:9.09am Policy no:[protected] issued policy document will be dispatched shortly. In this regard I am requesting to please cancel my policy.and close matter.

I myself swapnil kale.i leave in navi mumbai juinagar.last week i went to buy mobile phone .i am a fresher customer and want to buy EMI card.i gave my light bill to them.in my light bill my address shown sanpada. and it ahown negative area in your system.i wnt to buy mobile phone from bajaja EMI.so please help me out. Thank you Swapnil kale...

Dear Team Bajaj, This is for your kind notice regarding the PL Approval under loan Application No: [protected], Loan Amount : 300, 000. The said amount is not disbursed yet, As per the Concern Manager of Bajaj Finserve. The same should been done on 30 Nov, 2014, But Unfortunately i have not been confirmed about the status of my disbursal. Results i had worst experience with Bajaj Finserve related to Customer care issues and poor communication. As the concern persons are not receiving any calls and not able to update the Status of Loan Amount disbursal. Meanwhile i have received the mail and SMS regarding the Loan disbursal as well. Regards Dr Maheen Asad [protected]

hello sir / madam well my friend has taken a personal loan from bajaj finance service unfortunately he is dead in 2 months after he borrowed money from bajaj finance service, now its 7th month going his family is paying monthly installments and not getting receipt the borrower younger brother spoke to the manager he keep saying you keep paying monthly installment and in month end i will get you the insurance money, but from 5 months we...

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To the dear respective i would like to inform you my self tanmay sarkar my a/c no is 4100cd00024891 my concern is that i have already paid all the payment through cash and i have all the receipt also payment cash so kindly provide my all the necessery document like NOC and all the copy kindly provide me iam already provide you all the document which i have so kindly look at the matter once because iam facing lots of probleam to take this cash ... your faithfully 3 Attachments Preview attachment Untitled-11.jpg Untitled-11.jpg Preview attachment Untitled-12.jpg Untitled-12.jpg Preview attachment Untitled-13.jpg Untitled-13.jpg

R, my name is jagdish singh, i have taken one consumer loan, and my registered mobile number is [protected], the loan amount was 35955, and first EMI will debit on 2nd DECEMBER, and i haven taken 9 months EMI for the same, and it suppose to come 3995, but today i got a message of EMI 4482, i called jumbo electronices, and spoke to bajaj representative, and he informed me that i have taken extra warrenty, so emi is more, and then i told him to reactivate that extra warrenty, so he said its not in his hand, and he given one seniors number, his name was mr.harshwardhan, and he was very rude, hidding information, irresponsible, irrespective, he did not response properly and told me to come on 1st of December, but i decide to go by today only and when i went there, and i called HARSHWARDHAN more then 8 times on phone, but he did not pick the call, then No one entertain me there as well on counter, then i directly went to Office and guard stop me, and i said i want to meet any senior, and then mr.devokash was help me a lot very nice man, he process my application, pls call me on [protected]

My name is RAVI, Loan Account No : 4040CD04109669 I bought one SONY XPERIA M2 in OCT-2014 from Reliance Digital, Bangalore around 20, 990/- on that time I paid 7, 000/- cash down and rest convert in to EMI ( 1, 750/- x 8 EMI = 14, 000), which will be auto debit from my Canara bank account on every first week of the month. But your persons not informed anything about this 12 months payment 1750 X 12 = 21000 Advance EMI 7000 at the time of taking loan. I was also not informed about this extra cost being added in my EMI in 12 months . Please clarify this convert my tenure in 8 months if take 12 months u will be forced to take you to consumer court for this fraud. Regards, RAVI [protected]

Hello Team, My Customer ID: 5904733 Mobile : [protected] In my civil report, shows some overdue amount with Bajaj Finance. Whereas I had cleared all the dues on time. Not single EMI bounced in my account. But it was actually for Customer ID :5419098. I do not understand why it under my name, when it was not mine. Can you please remove it from my account? This is hampering my credit rating.Please feel free to call me for any query.

Dear Sir/ Madam, I had taken 2 Consumer Loans from your esteemed Organization for purchasing Two Televisions.Both the accounts were closed and I have got the System generated NOC, for which I am thankful to your Company. At the time of paying my EMI's I was offered to take one Medi-claim Policy from your Company. In which the executive had given EMI facility for payment of Premium. I had cleared some installments also in that Policy. On November 2013 I had an urgency for Claim and I had contacted on all the Phone Nos given on the and found all the nos. are incorrect or changed. I had given a mail on that regard at that time but the same was ignored and I had stopped the payment to the Insurance Policy.In this month (November 2014) I had applied for a loan and found your Organization had TAGGED the Insurance Policy with my EMI Card as a Consumer Loan vide no. 410GIP00516037 and the same reflected as delinquent Account. After that the application of Personal Loan Was rejected, although I need the same on urgency.Now I have some questions to you and your Company1) How could a Company can tagged an Insurance Policy with the EMI Card of a Consumer without the Consumer's consent.2) After the first Complaint to your Organization how can the same ignored or unattended. 3) After the Complaint for including Insurance premium tagged with the EMI Card how can a Company continuing the ECS for next 3 or 4 months.4) How can a default in making payment can reflect in the CIBIL report.Please provide me the proper clarification in this regard within the next 7 days, else I have no other option than to go to the proper Forum.The snap shot of my CIBIL report is as under for your ready reference.', Regards, Kumar Ratnadip Majumdar[protected]

Hi Sir/Madam This is Amol Shankar Sonavane.I have taken two loans from you both are completed.You had assigned EMI card to me but still i have not got it.Please tell me procedure of getting EMI card or from where i will getting card.Please kindly help me.thank you

hi this is vasu devaiah, iam a bajaj finance customer lost two year i have purchased some electranic goods and cleared all loans without fail and without cheque return. for that purpose company give me offer for personal loan amout is Rs.76000. 10 days back i submit the online application and its come "within 24hrs our excutive contact u and expliain about offer". But no response and nobody contact me. if iam eligible for that loan please contact as early as possible otherwise i choose some other option.

From : Santosh Kumar Mangaraj (Customer ID 6449960) SMQ No. 606/1 Jalahalli East Bangalore - 560 014 15 Nov 14 To Bajaj Finserv Lending 8th Floor, Ahmednagar Road, Viman Nagar Pune – 411 014 SUB : REFUND OF EXCESS PAYMENT MADE TO BAJAJ FINSERV LENDING AGAINST LOAN FOR PURCHASING OF HOME APPLIANCES Sir, 1. Further to my letter on the subject which was already E-mail to Bajaj Fin Care. 2. I, Santosh Kumar Mangaraj BAJAJ FINANCE USER ID 6449960 residence of E &ITI, Air Force, Air Force Station Jalahalli East Bangalore user ID 6449960 had purchased one LED SONY TV amounting Rs.43, 500/- and one Automatic LG washing machine amounting Rs. 17, 200/- from Kundan Electronics on 23 Oct 11. 3. I agreed with Bajaj Finserv company for 08 EMI amount Rs.5059/-each from Jan 12 to Mar 12 against the purchase of above goods. Whereas I paid 09 instalment i.e one additional installment erronously paid. I paid double instalment in the month of March 12 . The scan copy of details of payment of cash receipt paid to Bajaj Finance and Bank statement has already been email to Bajajfinancecare for refund to me with two years interest. No response till date. I am a Armed Force person serving to the nation round the clock. Most of days I am out of Bangalore. Hence I unable to check details deduction from bank accounts in the month of Mar 12 wherein I pay twice both in cash and bank transaction. 7. In view of above fact I request your company for early refund of said excess one EMI payment of Rs.5900/- (including late fine amounting Rs.541/-) with interest of two years to my ICICI bank account at the earliest. Thanking you, Yours faithfully, From : Santosh Kumar Mangaraj (Customer ID 6449960) SMQ No. 606/1 Jalahalli East Bangalore - 560 014 Oct 14 To Bajaj Finserv Lending 8th Floor, Ahmednagar Road, Viman Nagar Pune – 411 014 REFUND OF EXCESS PAYMENT MADE TO BAJAJ FINSERV LENDING AGAINST LOAN FOR PURCHASING OF HOME APPLIANCES Sir, 1. Further to my letter on the subject which was already E-mail to Bajaj Fin Care. 2. I, Santosh Kumar Mangaraj residence of E & ITI, Air Force, Air Force Station Jalahalli East Bangalore user ID 6449960 had purchased one LED SONY TV amounting Rs.43, 500/- and one Automatic LG washing machine amounting Rs. 17, 200/- from Kundan Electronics on 23 Oct 11. 2. Details of Finance from your company are as follows :-- Name of Items Name of Dealer Date of purchase Cost of items Advance made to Dealer EMI Fixed Actually Number of EMI Paid with Acct SONY TV LED32EX52 Kundan Electronics Yelhanka, Bangalore 23Oct2011 43, 500 15, 100 3625/- For 08 months 4040CD00251685 Paid 09 installments (01 months extra ) 03 Bank ECS + 06 by cash) LG Washing machine NDP8068 Kundan Electronics Yelhanka, Bangalore 23 Oct 11 17, 200 5, 730 1434/ For 08 Months 4040CD00251677. Paid 09 months . (01 months extra ) 03 Bank ECS + 06 by cash) 3. The details of above said original payment receipt of advance EMI and loan EMI paid to your company held with me. The scan copy of said documents has already been E-mail to your company for ready reference. 3. On scrutiny of bank statement and Cash receipt vouchers it is found that I paid 09 EMI against 08 EMI as fixed by your company. That is one more additional EMI paid to your company. Further, it is found that Details of double payment of March 2012 are as follows :- DETAILS DOUBLE EMI PAID IN MAR 12 (a) EMI Rs.5059/- was deducted on 05 Mar 12 through ECS from ICICI bank vide CMS/[protected]/BAJAJ-AUTO-CD/4040CD[protected]Bank statement enclosed) and also cash payment amounting Rs.1434/- and Rs. 3866/- were made to your Bajaj Finance representative vide receipt No. 2933767 dated 04 Mar 12 and receipt No. 2933769 dated 04 Apr 12 (Copy enclosed) 4. The details payment made to your company through ECS and cash are as follows . (Original cash receipt given by your company representative and Bank statement enclosed for your ready reference). ICICI Bank (THROUGH ECS SYSTEM) (a) Rs.5059/- debited through ECS on 05 Jan 12 my ICICI bank account vide CMS/[protected]/BAJAJ-AUTO-CD/4040CD[protected]ICICIbankstatement enclosed (b) Rs.5059/- debited through ECS on 05 Feb 12 my ICICI bank account vide CMS/[protected]/BAJAJ-AUTO-CD/4040CD[protected]Bank statement enclosed) (c) Rs.5059/- debited through ECS on 05 Mar 12 my ICICI bank account vide CMS/[protected]/BAJAJ-AUTO-CD/4040CD[protected]Bank statement enclosed) Total payment made through ECS ICICI bank account Rs.15177/- CASH PAYMENT (a) Details CASH Payment of RS. 3625/ paid towards account Number 4040CD[protected] vide (i) Rs.3866/- vide receipt No. 2933769 dated 04 Apr 12. (ii) Rs.3925/- vide receipt No. 2933757 dated 19 Apr 12. (iii) Rs.3625/- vide receipt No. 2936189 dated 08 May 12. (iv) Rs.3925/- vide receipt No. 3142190 dated 19 Jun 12. (v) Rs.3625/- vide receipt No. 3139180 dated 05 Jul 12. (vi) Rs.3625/- vide receipt No. 3243238 dated 06 Aug 12. _________________________________________ Total Paid towards account number 4040CD[protected] is Rs. 22591/- CASH PAYMENT (f) Details CASH Payment of RS. 1434-/ paid towards account Number 4040CD[protected] vide (vii) Rs.1434/- vide receipt No. 2933767 dated 04 Mar 12. (viii) Rs.1434/- vide receipt No. 2933756 dated 20 Apr 12. (ix) Rs.1434/- vide receipt No. 2930442 dated 09 May 12. (x) Rs.1434/- vide receipt No. 3142189 dated 19 Jun 12. (xi) Rs.1434/- vide receipt No. 3136568 dated 05 Jul 12. (xii) Rs.1434/- vide receipt No. 3326928 dated 08 Aug 12. _________________________________________ Total Paid towards account number is 4040CD[protected] Rs. 8604/- Original receipt copies and ICICI bank statement enclosed for your ready reference Total payment to BAJAJ Finance against loan amount 38, 870/- + Rs.300/- processing fees is (Rs.15177 + Rs.22591 + Rs.8604) = Rs.46372/- 5. Here, I would like to mention that your company have taken late fee payment of Rs. 541/- as late fee in receipt Number 2933789 dated 04.04.12 and receipt number 2933757 dated 19 Apr 12 (Against acct number 4040CD[protected]. I have already paid payment two times in march, but fine of late fees is not understood. You are staff continuously pressurize for early payment, whereas I paid all payment in time. Also while signing documents your staff told me for payment of Rs.300/- as processing fees, whereas they charge Rs.800/- as processing fees. 6. Sir, I would like to mention once again that I approach your company telephonically for closing of ECS system and I will pay all installments through cash. Accordingly, your company was agreed and your representative collected all EMI through cash. I am a Armed Force person serving to the nation round the clock. Most of days I am out of Bangalore. Hence I unable to check details deduction from bank accounts in the month of Mar 12 wherein I pay twice both in cash and bank transaction. 7. In view of above fact I request your company for early refund of said excess one EMI payment of Rs.5900/- (including late fine amounting Rs.541/-) with interest of two years to my ICICI bank account at the earliest. Thanking you, Yours faithfully, 1. Further to my letter on the subject which was already E-mail to Bajaj Fin Care. 2. I, Santosh Kumar Mangaraj residence of E & ITI, Air Force, Air Force Station Jalahalli East Bangalore user ID 6449960 had purchased one LED SONY TV amounting Rs.43, 500/- and one Automatic LG washing machine amounting Rs. 17, 200/- from Kundan Electronics on 23 Oct 11. 2. Details of Finance from your company are as follows :-- Name of Items Name of Dealer Date of purchase Cost of items Advance made to Dealer EMI Fixed Actually Number of EMI Paid with Acct SONY TV LED32EX52 Kundan Electronics Yelhanka, Bangalore 23Oct2011 43, 500 15, 100 3625/- For 08 months 4040CD00251685 Paid 09 installments (01 months extra ) 03 Bank ECS + 06 by cash) LG Washing machine NDP8068 Kundan Electronics Yelhanka, Bangalore 23 Oct 11 17, 200 5, 730 1434/ For 08 Months 4040CD00251677. Paid 09 months . (01 months extra ) 03 Bank ECS + 06 by cash) 3. The details of above said original payment receipt of advance EMI and loan EMI paid to your company held with me. The scan copy of said documents has already been E-mail to your company for ready reference. 3. On scrutiny of bank statement and Cash receipt vouchers it is found that I paid 09 EMI against 08 EMI as fixed by your company. That is one more additional EMI paid to your company. Further, it is found that Details of double payment of March 2012 are as follows :- DETAILS DOUBLE EMI PAID IN MAR 12 (a) EMI Rs.5059/- was deducted on 05 Mar 12 through ECS from ICICI bank vide CMS/[protected]/BAJAJ-AUTO-CD/4040CD[protected]Bank statement enclosed) and also cash payment amounting Rs.1434/- and Rs. 3866/- were made to your Bajaj Finance representative vide receipt No. 2933767 dated 04 Mar 12 and receipt No. 2933769 dated 04 Apr 12 (Copy enclosed) 4. The details payment made to your company through ECS and cash are as follows . (Original cash receipt given by your company representative and Bank statement enclosed for your ready reference). ICICI Bank (THROUGH ECS SYSTEM) (a) Rs.5059/- debited through ECS on 05 Jan 12 my ICICI bank account vide CMS/[protected]/BAJAJ-AUTO-CD/4040CD[protected]ICICIbankstatement enclosed (b) Rs.5059/- debited through ECS on 05 Feb 12 my ICICI bank account vide CMS/[protected]/BAJAJ-AUTO-CD/4040CD[protected]Bank statement enclosed) (c) Rs.5059/- debited through ECS on 05 Mar 12 my ICICI bank account vide CMS/[protected]/BAJAJ-AUTO-CD/4040CD[protected]Bank statement enclosed) Total payment made through ECS ICICI bank account Rs.15177/-

Hi, Loan account no ; L2WBAN00738401 Please contact concern person after checking below Further to discussion with you last month, As informed wanted to change my communication and Bank details so, I contacted to Kasturba road branch At that time your branch is moving to Bannergatta road. Someone from your company told to go to Bannergatta road branch, If I go to Bannergatta branch they told me to call customer care and update the details, there is no proper application given to me. later called to Bajaj Finance customer care Mumbai and updated my change of address and Account no. but again not been updated back, than after few days some of your executive called only for EMI Amounts, but no one has contacted change of address and communication They were coming to my new place and collecting Amount every month and giving the mobile attached machine bills, but that bills were erasing within a day time so delicate bills even with them also writing my address but it was not updated. Since i have already paid all the EMI"S as your executive collecting it, but 3 to 4 Emi’s are not updated in my loan account. Since we were from poor background as a student am pursuing my full time master degree and meantime I was doing full time Job paying for fees I may not able to come to your office that time. since I contacted Branch last time they started negotiating for settlement. They were not allowing us to talk to concerned manager, so branch executive will going to manager coming with some negotiate amount and meantime they were asking 4000 or 5000 bribery for lesser settlement. Sometimes even I got threatening calls also from your company………… These all matters have been communicated to you earlier. I am here by ready to pay only balance Emi’s don’t want to make delay again, since bouncing charges everything happened because of improper documentation of communication address and Account no. kindly get me No Due certificate along with clearing cibil report otherwise please let me know the email address of concerned person Narendra.T Mobile:[protected] Bangalore

My name is MANI, I bought one 32” Samsung LED in Dec-2013 from Naveen Electronics, Model Town, Delhi around 23, 900/- on that time I paid 7, 500/- cash down and rest convert in to EMI ( 15, 000/- x 8 EMI ), which will be auto debit from my SBI bank account on every first week of the month. All things going on smoothly till date. Today e.i. 17.11.2014 I got a call from a executive of Bajaj finserv person called Mr. S K Goyal who asked me for some unpaid dues. Meanwhile I checking my bank A/c statement I was shocked to see that there is deduction of Rs. 1035/- every month plus some more extra amount, I went through the website of bajajfinservlending, and found a product as “ BALIC PREMIUM CD LOAN “ No. (401BAL[protected]. I was not informed anything about this Insurance at the time of taking loan. I was also not informed about this extra cost being added in my EMI. You are advised Please clarify this and refund me all this extra amount i.e. 1035/- x 6 = 6210/- + 840/- = 7050/- total in my SBI account otherwise I will be forced to take you to consumer court for this fraud. Regards, MANI +91-[protected]

Hi, I had applied for loan with Bajaj Finance in Bangalore and after Loan approval they tried to cross sell the 3 different products including insurance, credit card and Fitness report and when I refused to buy those products and asked them to reduce the insurance amount, they forcefully cancelled my disbursment of loan with out discussing. I am ok with cancellation, but i want everyone who plans to apply for loan to be carfull about Bajaj Finace Cross selling.

Dear Sir, I took 3 Loans from Bajaj Finance. 1.Consumer Durable : It is completed 2.Consumer Durable : It is also completed 3: CROSS SELL PERSONAL LOAN : 4000PL00350789 I have taken this person loan of Rs.41000/- from this Bajaj Finance for an interest rate of 41.56 % for the tenure of 36 Months. I have already completed 24 Months by paying Rs. 2010/- per month and pending with more 12 months. My EMI due date is on 5th of every month. I have been paying this without missing any month EMI. As i have changed my job in the month of May. I am not getting my salary on time and it is getting delay in paying the EMI. Every month i am receiving calls from Bajaj Finance from : [protected] Many times i have told them that i will pay the amount on Friday. But still daily morning 4 times and evening 4 times i am getting calls from them. Some times they are responding to the call. Some times they will call and disconnect. Its a harrasment to me. Need some one intervention in getting this addressed. Regards, Lal K George [protected] / [protected]

Hi there, I have applied for a Personal Loan for amount 6.25L. Loan processing has been done & the disbursement date was 31st Oct 2014, but I didn't receive the DD as of date. Your staff is least bothered to atleast inform the status of the DD. They call 100 times before the loan gets processed. This is not expected from your bank. I heard a lot about your bank's goodwill so I applied for PL...but that doesn't look like. Please look into it as soon as possible. Thanks Sumanth Joseph [protected]

Dear respective i would like to inform you. My name is tanmay sarkar i have a tv loan in your company my loan account no is 4100cd00024891 iam paid all the amount in cash however i have not received nos and other thing is that without inform me your executive sell me insurance and now the amount to insurance is to high so kindly look at once in this case otherwise ibound to take a serious actions agiants this