Bajaj Finance Complaints & Reviews

Dear sir, My loan account no. Is- 5800CD02153783 As per my bank statement my all six emi has been completed but your statement showing one emi pending so please do the need full as soon as possible. Thanks & Regards Manish kumar Gurgaon [protected] Mail id : [protected]@gmail.com

sir, I am purchased one Two Wheeler (Bajaj discover 125cc) loan From Bajaj Finance at madurai Branch through Vivekram Bajaj Theni at 22.09.2005. Vehicle detailes (model Bajaj discover 125cc, No TN60 C 4952) I have completed my Loan amount fully paid. Still I haven't received my vehicle RC books and others from your finance Ltd. Pls send the RC book and NOC Certificates and other related to be above set vehicle for the following my address which is given below. Thanking you yours, K. GANESAN My Address E/9 PWD COLONY, VAIGAI DAM POST, THENI DISTRICT - 625562 TAMIL NADU Mobile No : [protected]

Hi All EMI Card No : XXXXXXXXXX4509 Without information Bajaj Team Has Deactivated my Card Service, I Have Purchased 3 Products from this card, My payment never got bounced. But this Bajaj Finance People without information my card service was stopped. I have sent emails to Bajaj Team([protected]@bajajfinserv.in) but there is no responses. Customer Care Team has confirmed, the new card will be send your address but has on date from there is no responses. Thanks Raju PN xxxx789357

The chairperson Bajaj Finance Bhopal Sub – complaint to solve the matter of my name being dragged in wrong account Dear Sir I have taken a consumer loan from your institute id 4300CD0004396 which was liquidated in Feb. 11. There is a loan, id no 43PL00000705 taker by Mr. Nair who was found to be defaulter, but unnecessarily my name is being dragged and I had received some more than 10 call for same matter which I cleared with Mr. Rajpoot of your institute and legal adviser Mr. S K Goyal from Delhi 2 yrs back. Today again Mr. Goyal called me up for the same and threatened me that if you don’t pay it today, I shall spoil your CR and make a big case against you. I am very much hurt by his abusing language. Kindly see the matter and take necessary actions Dr V K Nichlani Bhopal MP Copy attached Letter of closer of my consumer loan Copy to Head office

Dear Sir, As i am a valuable customer of Bajaj Finance, Bajaj provided me a PL against my proper payments on all EMIs, They offer me 1, 14000.00 as loan and in that 1, 08000.00 sanctioned for me and they deposited in bank, Past 10 months they got from my bank and unfortunately we are forget to deposit money in my bank due to we are out of India, The collection department from your end Mr. Mohan and his Manager was cruded us like anything using all type of words and they gone to my dad's house and had a lot of bad words my dad was 80 age, Now the payments has been cleared my dad was sick and afraid who is going to take care of him can u This is the first time from my end missing payment, Note: You all know if the payment is made by the customer it should be collected in a right manner this is not trhe way to act For your kind information i filed a case on above person further ask him to face

I wanted to take canon d1200 In bajaj finance . i provided All document what they asked me. But they did gave me finance becz my age is not 24. I dont know is there any rules that that we have be 24 Age then we can have finance. My age is 23, I will try to give complaint in right to equality of loan and funding act. place where i got denied is : Shop No. F26-31, First Floor, Mantri Square, Sampige Road, Near-Malleshwaram Circle, Malleshwaram, Bangalore. my name souptik biswas contact no. [protected]

Hi team,


My customer id is 10212891 and name is asha nair.


I purchased a treadmill in january 2013 and paid emi close to 3 thousand every month until november 2013.


This year you guys called me and accused me of not paying. It was your fault that my details in your database got mixed up with some one who did not pay their emi. After series of abusive calls finally bajaj finserv realized that the consumer goods loan file which was dated 2013, reached late in 2014.


So it was your fault and not mine. I have bank statements which shows ecs transactions for full 8 months emi payments to your firm


Now i have a medical emergency at home; my mother is ill and needs a kidney transplant operation. When i applied for personal loan, i came to know that my siebel score is in negative..I m not getting a loan.


How is this my fault???? I am a hardworking person who makes sure emis are paid on time.. I do not have a single instance of late payment or finance charge.. I pay all my bills on time


This is your fault and i have to bear the brunt of it...


I want my siebel fixed and i need a letter from you stating i do not have any overdue payment. This is the only way i can get my loan passed and my mother to get treated.


Please..Please help me.. I do not have much time.. I need the loan asap..

Dear Sir, This is to inform you that, I have loss my job in Simplex Infrastructures Ltd from Dec'2013, but still I have paid you the EMI up to June, 2014, but I unable to pay now, I can pay the settlement amount of Rs.50, 000/- that to I can clear in the month of 15th Nov, 14 and I have vacated the company accommodation, Try to understand my financial situation and I have excuasted small asset which has left with me to live and to day I unable to continue my further EMI, My humble request to make settlement amount.Pl. make any further communication through my mail ID ramesh.[protected]@gmail.com With Rgds Ramesh Raghupati

its really a pity to tell u sir that ur executives are iresponsible since 4 months i have applied for health insurance policy and it still not approved as well as ur dear executive mr.abishek singh o[censored]r head office at goregoan east does not pick up phone calls nor even replies to emails.i expect strict and urgent action from u. do contact me . mr. sandeep b. kale- [protected]

I have deposited Rs. 1 lac for fixed deposit vide your FDreceipt no 16331 dt 21.08.14 for one year & the FDR mentioned as maturityamount ( with cumulative interest ) as Rs. 109250 at 9.25% ROI. As per my opinion, the cumulative interest for one year at9.25 % comes to Rs. 9576 & not Rs. 9250 which is mentioned in your FDRwrongly. ( lesser by Rs. 326) The ROI after cumulative option comes to 8.945 % Please confirm the correction & send me revised FDR at the earliest. Ashutosh Tilve cell - [protected] e mail - ashutosh.[protected]@thyssenkrupp.com

Dear Sir / Madam Greetings for the day!! This is to inform you that my name is Smt. Laxmi Rao, from Bhopal (Madhya Pradesh). Recently (21st May 2014) i'd purchased a SONY LED 42' TV from SONY Center, S.K Arena Pvt Ltd. Shop No:241-242 Dynamic Center, Opp. DB Mall, Zone-1 MP Nagar, Bhopal, which is total cost of 64900rs and on which i have deposited the down payment of 40249rs (including EMI card) and rest i financed with Bajaj Finance (3113 x 8 EMI). This is the complaint against consumer loan with loan number (#4300CD[protected] .Every month Bajaj Finance should deduct EMI money from my account on 5th of every month, the amount they need to deduct is 3113rs as per EMI plan and as i mentioned above also, but they are deducting 5409rs on every month and this is happening from last couple of months. When i complaint against this form the Financer 'Anuj' he told me that the isuue will resolve and from next month the EMI will deduct of 3113rs and extra amount will be adjusted in last 2 EMI's, but on next month i've got an sms on my registered mobile number i.e. +91 [protected] that 'EMI of 5409rs will deduct on 5th August 2014 kindly maintain the proper balance", after getting this message i met with Consumer Financer 'Rahul Patil' he asked me to let the amount (5409rs) deduct from your account in this month and then he assured me that the problem will rectify and from next month EMI of 3113rs will be deducted and extra amount will adjusted in last two EMI's. But the same thing happened again i got the same SMS regarding EMI of 5409rs, then again i rush to Consumer Financer with the issue but he unable to provide any solution and in the end he asked me stop all EMI's after that i file the complaint in written to him and i taken the receiving on it. Also i am holding the written compliant with receiving of him on it. One more thing i need to mentioned that on online loan statement my name is also written wrong. I stopped the EMI's and i want you to look into the matter and revert back ASAP, also for your reference i am attaching the files related to this issue. -- Thanks & Regards Laxmi Rao Administration Officer Govt. Homeopathy Medical College +91 [protected]

Dear Bajaj Finance, I never requested a EMI card and though it is showing active on my number. I called your customer service number and no option to get connect to a representative on a tool free number displayed on your website. After a long search on google i got a chargeable number to talk to a representative who were very very rude. They bluntly told me to call in th morning, any how I managed to tell him my above problem then he without saying anything connected me to another advisor and she was also very rude. I never ever received such a worst customer service ever. It was so worst that I can't describe in words. Worst worst worst. I will quickly close my loan swear to god and never ever be your customer again in life. Thanks and bye

Hello, this is Keerti here.My brother had brought Samsung LED series 4 32"inch TV in the month of April'14. The due date was decided from your company i.e.2nd of every month, however my brother's salary date is on 10th of every month by cheque.Hence, we asked the collection executive to collect the XYZ amount after this date only.Whatever will be delayed charges will be paid while closing this loan.Now my brother is unable to paid the amount...

Hello, I took a consumer durable loan, for a LG-AC AIR CONDITIONER LSA3NR3F just because a 0% interest option was available. With EMI Start date of[protected] and with end date of[protected]. Now it seems to be a huge mistake! I opted for ECS, which was not presented correctly to my ICICI bank and hence they did not release the amount. Please note that my ICICI bank account always has enough funds since my car loan other Bajaj Commodity Samsung 32 Inches TV 4000CD[protected] Which is smoothly Closed) both get deducted from there. I told the same to Bajaj Finance many times, to present the ECS correctly, however no action was taken. I paid the EMIs on time to a person who came to collect the amount from me. Later i got an SMS to pay Rs. 1750 more for "check bouncing charges"! that was not my mistake hence I would not pay it and no NOC was given to me. I got no information later. "before few days i got SMS saying that my EMI Card has been unblocked and i can shop again at Bajaj stores". Now I am getting calls from people who say they are Sub Inspector of police Namely Vikram Singh Rathod Cell Number : [protected] and Bajaj Advocate Bharadwaj, phone number : [protected] a Cheating case 420 has been filed against me in Delhi High Court and I would arrested, would have to pay 1 lakh, my name would be put in CIBIL and so on! He was asking me to come to Delhi to attend high court on has been registered on me. I am well educated and informed to understand that these are collection agents, however what does this say about the standards and processes of Bajaj Finance? Are these fair loan collecting techniques? I can easily pay Rs. 1750, but why should I pay when the mistake was on your side? You presented the ECS wrongly, did not take an action to present the ECS correctly, even after being repeatedly informed, you did not inform me of the cheque bouncing charges before and now harassing me like this? Does this not constitute a case of harassment against the company and a case for the consumer court for not following fair banking practices?. I have a huge circle of friends in the IT industry and the social network who would need loans for various purposes in the future. Is this is the way Bajaj Finance wants to build a reputation among us? This set of incidents is building a very poor impression of your company in my mind. So request to take appropriate action. Please close my loan number 4000CD00455571 and provide me with the NOC certificate. Thanks and Regards, Balaji Cuppala

I have received so many un-necessary messages on my personal cell no.[protected] for outstanding Payment EMI of Loan A/c no. 4010CD02505267 is pending. Surprisingly I have not applied any Loan and not given any papers to anybody. Please look into this matter its a serious issue and need resolved as soon as possible. Waiting for your prompt response. Regards, Kheema K. Sharma [protected]

Hello 'We DONT care', I applied for the emi card last week based on a promotional mgs i received. the 199 bucks have been taken from my account. There has been no update from you guys whatsoever, I am not able to get hold of any cust rep whom i can talk to. My cust id is 4489094, which your ivr refuses to recognise, but that is the number i get when i send the mgs. Please tell me this is some kind of scam just to raise 200 rs from all ur custs and there is no such thing like an emi card and will stop bothering it and plan on suing the company.

As Bajaj Finance person Name by Mr Rohit are making a hurts me. many times i have asked him the details but just he was in he's word &today ( 22.08.14 ) he told me it was due on nov-2013 . it was extra charges which they collect for the payments of Rs. 350/-. really its very horriable in hes words.

Hi, I have purchase Bajaj Finance EMI Card (EMI Card No-[protected]) as on 7th Aug 2014 but till date I have not received my card & there no update from Bajaj company regarding my card. Customer Care toll free numbers:[protected]for EMI card) also not answering my query . Please help me to get my Bajaj EMI Card as soon as possible Service Request no. is : SRN01664683 Payment Receipt Customer Name CHANDRANI ROY Transaction Reference No. MSMP[protected] Date and time 07/08/2014 18:00:31 Amount Paid 199 Status SUCCESS

hi my number is [protected]loan number. 4030PL0022076AMOUNT 4812for the past 2 weeks i been trying to contact bajaj finance but could not reach since there is option for the same. Every month the amount will be debited through ECS from my bank account but for this month its not been done even after the amount was sufficient in my account, and also i been getting intimation through mail and sms and the bajaj finance kept calling my parents and started torturing them AND ALSO MY EMI CARD GOT BLOCKED. I TRIED CONTACTING BAJAJ FINANCE THROUGH CUSTOMER CARE NUMBER BUT ALL IT HAS IS AUTOMATED VOICE .finally i made payment through net banking . pfa the bank statement . And today they tried to take the amount through ecs you can see from statement (that the amount was paid on 8th august) .very bad service

Dear Concern, Kindly go through the below trailing mails received from Bajaj Grievance Redressal against aforesaid subject. But still not credited money in my account. Kindly do the needful. I have no patience to write everyday, Kindly arrange to refund and credit with interest in my Account. I declared here I will not able to further future EMI's. bajaj Finance agreed that their fault and Bajaj Finance will to bear all the future EMI's. Thanks & Regards, Bijaya Kumar Mohanty +[protected] +[protected] Note: Already E-mailed to all the concerns, whose were contacted during EMI not cleared due to insufficient fund. [protected][protected][protected][protected][protected][protected] [protected]@bajajfinserv.in via env.etransmail.com Aug 14 (4 days ago) to me Dear Customer, Thank you for writing to us at Bajaj Finserv. We regret for the inconvenience caused to you. With reference to your email we wish to inform you that, we would process the refund of Rs. 7, 709/- to your STATE BANK OF INDIA account, however we need your confirmation and support to retrieve the refund amount credited to HDFC bank account. We request your confirmation in this regard, once confirmed we will process the refund to your SBI account and update. For any further clarifications write to us at [protected]@bajajfinserv.in for assistance. Assuring you of our best services always. Regards, Grievance Redressal Team Bajaj Finserv Bajaj Finance Ltd. [protected][protected][protected][protected] [protected]@bajajfinserv.in via env.etransmail.com Jul 31 to me Dear Customer, Thank you for writing to us at Bajaj Finserv. At the outset, we sincerely apologies for the inconvenience caused to you in this regard and regret the delay in response. We are concerned to note the feeling of dissatisfaction expressed in your e-mail. Due to an inadvertent technical error, the refund was processed to your HDFC bank account instead of your State Bank of India account. When we identified the error, the payment were already released and the UTR were generated successfully. Since you have swapped your bank details from HDFC to SBI, we request you to please confirm whether the HDFC bank account is active or closed. In case the account is active we request you to please co-ordinate with your concerned bank authority in this regard. We would also like to inform you that your feedback is shared to the concerned team to ensure such error is not repeated. For your complain related to deduction of Rs. 125/- from your SBI bank account, we request you to kindly send us a scan copy of your bank statement/ passbook in PDF format with bank name, account holder name and account number to verify and validate our records. Once we have validated our system records, we shall revert to you. For any further clarifications, write to us at [protected]@bajajfinserv.in for assistance Regards, Grievance Redressal Team Bajaj Finserv Bajaj Finance Ltd. [protected][protected][protected][protected]