| Address: Jaipur, Rajasthan |
Dear Sir,
I have purchased a bajaj discover bike from Bajaj Finance Limited which they have sold to me after repossessing the same from the customer (in their monthly auction) as the customer failed to pay his due EMI amounts, they sold the bike to me in INR 15, 500 and provide me a TTO set which only contains the NOC of the original customer and the cell letter signed by him. At th time of selling they did not informed me that the bike has not been registered since the time of purchase, i.e. 2010. When I contacted the transport office in Jaipur to get the vehicle transferred on my name they informed me that the vehicle has never been registered with them and I need to get the vehicle registered first in order to get the same transferred on my name, and for the same I have to pay the penalty of Rs. 100/- p.m. from the time of purchase which is 4 years. When I contacted Bajaj Finance again they just asked me to wait for some time to get the issue resolved and now after 5 months they are saying to me that they cannot help me with this issue and I have to bear the charges for the registration of the vehicle. I was not satisfied with this and I wrote a complaint mail to their Seniors, who also did not showed any interest in my issue. Now, its my humble request to you to look into the matter and resolve the concern as I have already spend Rs. 15, 500 for purchase and Rs 5000/- on servicing and tyre and battery replacement, and have also suffered enough of mantel stress, please help in getting the issue resolved on priority.
I need either the registration of the vehicle to be done by bajaj finance limited, (which cannot be done as the sub-dealer who sold the bike has closed his dealership).
I request you to please ask them to take the vehicle back from me and give me my money back, i.e. Rs. 15, 500/- for purchase of bike and Rs.5000/- spent on bike tyres and battery for which I have the bills with me.
Thanks,
Nitesh Sharma
Aug 14, 2020
Complaint marked as Resolved
Thank you for sharing your details. We have initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.
With regards,
WeCare
Bajaj Finserv Lending