Bajaj Finance Complaints & Reviews

my name is Deepak from Ambala. I am not a fresher to deal with bajaj even i already purchased 2, 3 products through this company. but yerterday when i planned to buy refrigerator of SAMSUNG brand through EMI card. i went at showroom. there i can meet with Mr. Arvind ji "showroom manager" he attend me that time. i select a SAMSUNG refrigerator the price was after discount and settlement Rs 16500 /-. when i said agree with the settlement amount. he sent me to Mr. Rohit "bajaaj finance" executive for paper work and EMI detailed when i asked for the EMI detailed from bajaj person he told me i have to pay 2% file charge processing fee. i said yes to pay and he suggest me in amount Rs16500+2% the amount he told Rs17034 at zero interest rate as we all know schemes. while doing this suddenly manager called me back for discussing about the amount again and he pleased me to not for discount any of amount as behalf of the owner of the showroom which Arvind ji commit me before.. i again said its ok because i don't like to fight for bargaining. Again the deal was final. full amount is 17000+2% settlement was 17340/-. After that when i go to bajaj executive that time he also changed with his commitment later he asked me for 2 % more on total amount on 17340/-what manager offered me and bajaj person also back off from his own words as before he offered me on zero balance interest rate..That time my mood was get offd because of that type of stupid attending and wrong commitment dealing after when i called to toll free number for checking the legal interest rate executive are also more irresponsible means he put me on hold for 20 mints and after cut my call without responding me and later when i get in touch with local bajaj ffice manager he said" he don"t know anything about the scheme and suggest me for ask from his junior executives.all staffs are stupid irriseposible and not aware of his own company scheme kindly please do some genuine and educated training to your staff otherwise close your branches and stop harassing the public. and if you really wants a genuine dealing so kindly resolve my problem and contact me with actual amount with legal interest rate because every person come in contact with companies on trust and for help not for all these types of harassment.

It's to inform Bajaj finance contacted me through SMS and email and informed me i'm eligible for a personal loan after collecting documents they never contacted me, also they took my employer address for employment verification and it was never done. I, urge to look in to this matter, my loan application number is SF19885933. Regards, Sanjeev Bora +91-[protected].

Hi, My name is B.V.Vijay Sarathy. I have requested for a personal loan. This is because I received a lot of messages regarding taking a loan of 7 Lakhs of Rupees. I am your existing customer. I called up your Mumbai office, as your Malleshwaram office in bangalore branch is closed. I was assured a loan for 7 Lakhs of Rupees, but I needed only 5 Lakhs of Rupees. The next day Anil Kumar from your office came to my home. His mobile number is [protected]. I think he is your Relations Manager. He assured me that he would get me the loan as required. But the Verification officer has not granted me the required sum. The loan sanctioned ultimately wass 99 Thousand Rupees only. I have rejected the loan. But I am writing this mail to bring it to your notice that Mr.Anil Kumar or any one in your office do not respond to my calls or they do not even call back after I call. When I call back as ask him he says that I am in a meeting and I will call you later. But later he (Anil Kumar) does not call me back. Today I received a call from your representative from your office regarding the loan and answered by not accepting the loan. Later I called back to request him to send me back my four cheques that I had signed. No one received the call. The phone number is [protected]. I have called six times with no response. This is the way your Bangalore office works. I am fed up. I will not avail any loan from your company. This is because of the bad experience I have gone through. Please solve this as soon as possible and send me the cheques that I have signed. I have been assured that the cheques would be sent through courier. I have not yet received any courier. Hope I receive the cheques the earliest. Regards, B.V.Vijay Sarathy.

Sir, 1) I got a phone call from a number - +91 [protected] on first week of November, 2014 regarding issuing me business loan. I have a software consultancy business at Kalyani, Nadia, West Bengal. 2) He told his name is Ajay Roy from Bajaj Finance loan department. 3) He told me to do the life insurance with Reliance. I did it as he suggested to do the "Reliance's Guaranteed Money Back" policy. Premium was of Rs.99, 899/- Yearly. I paid it by cheque of my SBI savings bank account to Reliance. 4) He assured me the loan will be issued within 30 days after the reliance bond it created. My policy date is 11th November, 2014. So 2 months passed I did not get the loan. Though I got all papers from Reliance in time. My client id with the policy is 89304349. Its a very bad insurance plan. I did it only for the loan. 5) Now he has closed all communications with me within 30 days of my reliance bond creation date. If i call him he does not receive phone. Even if I call him from any other number he does not receive it. Phone keeps ringing. Some times I get his phone engaged. 6) I have few voice recording of the conversions in my Phone. 7) Agent Code[protected] Agent Name - Sridhar Insurance Broker Pvt Ltd Phone - [protected] Address : Kolkata. I feel I have been cheated. Please help me recover the money and punish that guy. Otherwise he'll do the same thing to others. He must be punished. Thank you.

It is not a complaint, I am unable to communicate my request to M/s Bajaj Finance, so i decided to communicate the details of my mail subject to you.Delivery failure noticed permanantly. Sir, i have purchased through bajaj EMI card on 1st january 2015 at savithiri photohouse for RS 82, 950. My consumer Durable product deal id is SF19731659. So please kindly do the needful for getback my processing fees & cashback offer mentioned in your mail. Pl response my request to my mail. Thank You R.Sureshkumar [protected] [protected]@gmail.com

I got call From bajaj Finserv Saying that i am elgible amout of 133000 and emi 5811 interest rate of 13% approx So agreed to go on and executive came and collected document and he also commited same. After 2 days got a call from bajaj[protected] for confirmation of loan amt of 133000 and after deduction like insurance & processing fee I will be getting 122000 Approx and my Emi will be 5811 for 36 months and interest rate @ 13%. After i day I got sms Saying that they have sanction loan amt of 99000/- and interest rate is 19.49% and they have transfered amt of 93100 approx. They have not confirmed that they have change the loan amount and increased interest rate. They told some thing and without my permission they sanction loan amount some thing

I have recently purchased bajaj discover 150f from chennai dealer with bajaj finance option. But they haven't given me the account no. Plz let me know all the details My mobile no- [protected] My mail id - [protected]@gmail.com Chassis no - MD2A64CZ6EWG36203 Engine No - JEZWEG46411 Purchase date - 16/12/14

Sir, As per your email, you are shows your unable to refund my fine amount. I also give your several time information regarding my source of income which is my salary. But you are not consider this matter and take fine amount and this is a very bad experience for me. I got my monthly salary on 6th of every month. As per your email, i have to pay rs 350 fine every month, which is harassment for me. So again i request you to refund my 350 amount and to receive my emi on 06th of every month, if account balance is not sufficient then you may take fine. This loan is approval on my salary statement and i am govt of india employee. If you not consider this matter, then i will go to consumer court for your emi receiving harrsment. Please replay me and kindly consider this matter.Complain Request no. is : SRN02345064 Thanking you. MANOJ KUMAR KAR Mob-[protected]

My name is ganesh cattopadhyay, one onida led tv bye me.and I choose emi option by bajaj finsurv ltd.my loan account no is 4100CD02581540.last emi deducted my account.but ur executive comes me, and collected by cash for last emi.ur executive name is biswajit shil.bom31934.last emi pay to ur favour 2 ties.1st is 06/01/2015 by my account.and cash collected by biswaji shil 07/01/2015.kindly refund my account.i will glad to ur concern.kindly note pls ur system.and check,

Dear Team, Today I received a call stating they are from Delhi Police followed with a call from Delhi High Court sating him to be legal advisor of Bajaj Finance and named himself as Rakesh Kumar Bharadwaj, I had brought an Air Condition in 2008 which mean almost 6 years back, I have cleared all loan for which I have a bank record. However this guy threatened me stating there is a complaint against your name for loan due of 18, 000 whereas the Aircon was hardly for 12000. He further added I have not collected NOC for the same and will have to travel all the wy to Delhi and settle this matter else they will send Police to my residence alongwith a warrant. And I am trying to reach Bajaj alliance on above stated numbers but am not able to receive any response from your company Please assist urgent Regards,

hello. My name is Avi Ganpat Patil. I have purchased Refrigerator on EMI from vijay sales goregoan and its first EMI Rs1560 apprx. was due on 2 of jan but but five days before it, I recieved SMS saying My EMI amount is Rs.2081. I contacted Vijay sales and they told me that there is an insurance policy activated and the extra charge is due to it . I have not received any kind of information about such a policy and not confirmed the same if i was aware of such kind of fraud activities o[censored]rs i would not have purchased the fridge. Why should i pay for ur mistakes. I am a middle class person and also can't afford the extra Rs350 charged to me because of check bounce. Because i have kept the required amount my acount as i was not aware o[censored]r fraud policy. I[censored] will not pay heed to my problem then I will make sure that everyone will be aware of the fraud activities o[censored]rs on every social media.

Hi, my name is AVINISH MAINI and my customer id is 15571799.. I have done a transaction of EMI against my loan through bajaj finance app, but the transaction got declined (as showen by the app) and the money was deducted from the a/c and your agents have also collected money from me. Bank says you have claimed the money. transaction was done on 12/Oct/2014 of amount Rs.3, 419 from HDFC a/c # [protected] . So, I kindley request you to revert my money back as soon as possible.

i have purchase a tow wheeler and taken finance through your finance company, the mistake i made, till now i have not received the NOC to terminate the Hypothication from RC book, my vehicle no is MH03 AY 8512, REQUEST YOU, please send the NOC as soon as possible on below mention address:- Add:- room no. A-2, nilkantheshwar rahivashi seva sangh, plot no. 138/b, transit camp, mankhurd- ghatkopar link road, mankhurd (west) mumbai-400043 mobile no. [protected] / [protected]

Hi Team, This is the second time I am writing to them with regards to EMI intimation that I am receiving from them. This time it even says the loan account number 4050CD06628048 and that it will debit my Yes bank account. I have never applied any loan with them. Why should my account be debited with an amount of 1017/- every month. This is a very serious issue.

From: BISWAL, TAPAS KUMAR Sent: Thursday, December 18, 2014 9:19 AM To: [protected]@bajajfinserv.in Subject: FW: [External] RE: HI, THIS IS TAPAS KUMAR BISWAL - LOAN ACCOUNT STATEMENT FOR 4100CD02191402 Importance: High REMINDER 1 WAITING FOR YOUR VALUED REPLY. With Best regards & at your service, Tapas Biswal From: BISWAL, TAPAS KUMAR Sent: Saturday, December 06, 2014 4:33 PM To: [protected]@bajajfinserv.in Subject: RE: [External] RE: HI, THIS IS TAPAS KUMAR BISWAL - LOAN ACCOUNT STATEMENT FOR 4100CD02191402 Dear Sirs / Madams, KINDLY RETURN Rs.700/- TO ME within[protected] and confirm PLEASE. Otherwise, I will stop the Last and Final ECS and Pay you the rest amount by cheque. With Best regards & at your service, Tapas Biswal From: BISWAL, TAPAS KUMAR Sent: Friday, September 05, 2014 4:58 PM To: '[protected]@bajajfinserv.in' Subject: RE: [External] RE: HI, THIS IS TAPAS KUMAR BISWAL - LOAN ACCOUNT STATEMENT FOR 4100CD02191402 Dear Sirs / Madams, Thanks for delayed answer. You have written that I have given you Invoice BUT THE SAME INVOICE IS LOADED IN MY ACCOUNT 4100CD02191402 BY YOU ONLINE. HOW CAN YOUR ESTEEM OFFICE CAN DO SUCH IRRESPOSIBLE DEDUCTION AND CALCULATION. SECONDLY, YOU ARE DEDUCTING Rs.249/- FOR EMI CARD WHICH IS RECEIVED JUST FEW DAYS AGO. WHY ??? KINDLY RETURN Rs.700/- TO ME PLEASE. With Best regards & at your service, Tapas Biswal From: [protected]@bajajfinserv.in [mailto:[protected]@bajajfinserv.in] Sent: Friday, September 05, 2014 4:16 PM To: BISWAL, TAPAS KUMAR Subject: [External] RE: HI, THIS IS TAPAS KUMAR BISWAL - LOAN ACCOUNT STATEMENT FOR 4100CD02191402 Dear Customer, Thank you for writing to us at Bajaj Finserv. With reference to your query regarding your Loan Account Number 4100CD02191402, we wish to inform you that as per our records your loan is booked for Rs.25, 455/- for 9 months hence amount is divided into 9 equal installments. We have received invoice from your end which shows product cost is Rs. 24, 755/- which needs to be divided into equal installments. Also for EMI card you have paid of Rs.249 . In this case, we wish to inform you that it will take more time to make correction in loan amount, hence for faster resolution we will process the refund of difference amount to you which comes to Rs. 451/[protected] 249 ) We would also like to inform you that the EMI and loan details will remains unchanged as we are refunding the difference amount to you. Therefore we request you to kindly confirm us, so that we will process further. For any further clarifications, please write to us at [protected]@bajajfinserv.in Bajaj Finserv assures you its best service, always. Yours sincerely, Bajaj Finserv Bajaj Finance Ltd.

Hi, I am having one loan from bajaj finance and my loan due date is 5th of every month. Due to some problem I count make the payment on time. I tried to do the payemnt on 12th of dec and amount got deducted from my IDBI account but i got the failur notification from bajaj saying transaction was failed. hence i had to make one more transcation using my HDFC account and it was succesful. but my failed transcation amount has not been credited to my account yet. I have been calling bajaj finance customer care and they are not bothered to answer the calls.

This is Manjula. M from madurai.I have purchased HTC mobile in Poorvika from madurai through Bajaj finserv. .product Id is 412SCE06556227. On that day you made insurance for me. How can you provide this insurance policy without my knowledge. I dont need such kind of insurance policy. So kindly remove this policy otherwise i will make consumer case, i cant able to pay this amount.my contact number is [protected]

AS PER THE MAIL RECIEVED FROM BAJAJFINSERVER ON NOVEMBER 1 2014, I AM REGULARLY IN CONTACT OF YOUR CONTACT PERSON MR. NITIN BHANDARI (BAJAJ FINANCE PERSON) AT SNEHAANJALI, BHIWANDI OUTLET AND I HAVE SUBMITTED A WRITTEN COMPLAINT ON NOVEMBER 8 AND FORWARDED ALL THE MAILS AND SUBMITTED ALL THE NECASSARY DOCUMENTS BUT OF NO USE. I HAD PURCHASED A REFRIGERATOR FROM SNEHAANJALI BHIWANDI OUTLET ON 10/08/2014 UNDER SCHEME OF PROCESSING FEE REFUND ALONG WITH BOOKMY SHOW GIFT VOUCHERS. I HAVE YET NOT RECIEVED ANY OF THE MENTIONED SCHEME ITEMS AS OF NOT 4 MONTHS HAVE BEEN PASSED. I HEREBY KINDLY REQUEST YOU TO DO THE NEEDFUL AT YOUR EARLIEST. VIMAL SUMARIA BHIWANDI LOAN AC - 4M40CD04026117 [protected]

I AM A CUSTOMAR BAJAJ FINANCE AND MY LOAN ID IS L2WKOL02671594. YESTARDAY ONE OF YOUR EMPLOYEE (MITHUN CHOUDHURY) CALL ME AND USE VERY ROUGH LANGUEGE I ALSO TOLD HIM CALL ME LETER NOW I BUSY BUT HE DONT LISTEN AND CONTINUSLY REPET ME I KNOW YOUR OFFICE, I KNOW YOUR HOUSE, I SEND MY COLLECTTION BOY. I ALSO TOLD THIS MONTH NOT POSSIBLE FROM ME PAID MY EMI (BECAUSE SOME OF MY PERSONAL PROBLEM) YOU TAKE NEXT MONTH MY DUE EMI AND CURRENT EMI BUT HE DONT LITSTEN AND CONTINUSLY THRETE ME. SO PLEASE CHECK THE MATTER AND CONFORM ME. my contact no.: [protected] email: [protected]@gmail.com

To The Costumer care EMI Card Division SUB:EMI Card Blocked REF: Card Last Four Digital-8699 Name:K.v.Pradeepan Mobile: [protected] Sir I have purchased a lap top through your EMI card from viveks&co.Chennai, Porur, Branch on 24/10/2014. i have received a message that my card is blocked due to non payment of EMI.I have enough balance in my account and checked with my bank.I would like to bring your notice that am not in station and out of country.kindly update me the reason for blockage. This is my second purchase through this EMI Card but not faced such issues and very well it had been closed.I have a doubt that your executives were not been taken any signed documents from me at the time of second purchase. I have asked them why they are not getting my signature but told that already they have previous agreement, with that they can proceed. I trust that there may have some technical errors in documentation and bank may not have agree the old agreement.I will be town only end Jan2015.But Once you update me the issues properly I can make arrangement for immediate dues. Thanking you K.v.Pradeepan email Id: [protected]@gmail.com