Bajaj Finance Complaints & Reviews

I brought laptop from Chroma Aundh branch by Bajaj Finance. As per our discussion with Bajaj finance consultant at the time of purchase, I should get all details in mail or msg. I have checked my bank statement, instalment deduction started but whenever I contacted Bajaj finance help centre by mail they always replied that my user ID and password not generated till now. I am not sure how they are working, without ID password how instalment started.

EMI is getting auto deducted and also getting credited on same account reversely, and Bajaj Representative treates it as EMI Bounce. Also asked Mr. Tushar Javde (Bajaj Finance Representative) to share the procedure to change loan account then he says, I cant say anything you have to approach Bajaj Office. If we mail at bajaj official mail ID's os Greveince, custumer support we get auto reply saying you will receive reply in 2 days but I am waiting from 15 days nobody is taking initiative to reply

Dear Concern, Kindly go through the below trailing mails received from Bajaj Grievance Redressal against aforesaid subject. But still not credited money in my account. Kindly do the needful. Thanks & Regards, Bijaya Kumar Mohanty +[protected] +[protected] Response-4 from Bajaj Finance 2nd August 2014: from [protected]@bajajfinserv.in; Dear Customer, Thank you for writing to us at Bajaj Finserv Lending. We are pleased to inform you that your refund of Rs.7709 for loan A/c No 5800PL00056420 has been processed The amount will be refunded to your bank account registered with us using net banking services within 4 working days. For any further clarifications write to us at [protected]@bajajfinserv.in Bajaj Finserv Lending assures you its best service, always. Yours sincerely Bajaj Finserv Lending. Bajaj Finance Ltd Response-3 from Bajaj Finance 31st July 2014: from [protected]@bajajfinserv.in; Dear Customer, Thank you for writing to us at Bajaj Finserv. At the outset, we sincerely apologies for the inconvenience caused to you in this regard and regret the delay in response. We are concerned to note the feeling of dissatisfaction expressed in your e-mail. Due to an inadvertent technical error, the refund was processed to your HDFC bank account instead of your State Bank of India account. When we identified the error, the payment were already released and the UTR were generated successfully. Since you have swapped your bank details from HDFC to SBI, we request you to please confirm whether the HDFC bank account is active or closed. In case the account is active we request you to please co-ordinate with your concerned bank authority in this regard. We would also like to inform you that your feedback is shared to the concerned team to ensure such error is not repeated. For your complain related to deduction of Rs. 125/- from your SBI bank account, we request you to kindly send us a scan copy of your bank statement/ passbook in PDF format with bank name, account holder name and account number to verify and validate our records. Once we have validated our system records, we shall revert to you. For any further clarifications, write to us at [protected]@bajajfinserv.in for assistance Regards, Grievance Redressal Team Bajaj Finserv Bajaj Finance Ltd. Response-2 from Bajaj Finance 28th July 2014: from [protected]@bajajfinserv.in; Dear Customer, Thank you for writing to us at Bajaj Finserv. We regret the inconvenience caused to you and assure you of our best services always. We tried calling you on your number registered in our records but we are unable to do so. With reference to your loan account number 5800PL00056420 we would like to inform you that the refund has been processed for Rs.7709/- in your HDFC bank having the account number [protected] on 25/07/2014 through NEFT mode. Regards, Grievance Redressal Team Bajaj Finserv Bajaj Finance Ltd. Response-1 from Bajaj Finance 25th July, 2014: from [protected]@bajajfinserv.in; Dear Customer, Thank you for writing to us at Bajaj Finserv. We regret for the inconvenience caused to you. With reference to your email we have tried calling you on your mobile number [protected], but there was no response. We wish to inform you that, we have checked our system record and due to some inadvertent error at our end an excess of Rs.7709/-was debited from your bank account. Rectifying the error, we have processed the refund of Rs.7709 through Neft mode and the amount will be credited to your bank account within next 2-3 working days. Please find attached copy of Statement of Account 5800PL00056420 for your reference. Assuring you of our best services always. Regards, Grievance Redressal Team Bajaj Finserv Bajaj Finance Ltd.

maine aap ke customer care me 10 Bar call kiya phir bhi kuch jankari nahi maili or call cut kar dete hai land line no. [protected] ye no pe call kiya tha. mera mobile no.[protected] hai maine samsung 43 inch plazma uske emi ke bare me jankari chahiye thi.

I got personal loan from ur side of rs 50000. My salary account is close i want transfer balance loan amount in my other bank so i pay that loan emi regularly. My name is dhaval dilipbhai vadhavana. My phone number is [protected]. Please give reply on urgent basis my this month emi was bounce .Plz call me on my number

dear sir, your company(bajaj auto) has withdraw rs 1550 from my aacount on 5-8-14 without any reason. the details is attched for your ref.although i had taken 3 loans from your company for which i had repaid all the amount (find attached no due certificate.) there is no other loan i had taken from your company.i am going to complain to police in this regard. i request you to refund the unauthorised amount without any delay. regards pankaj kumar [protected]

Dear Sir/Madam(Bajaj Finance Ltd), Regards Following details are submitted please for your clarification and settlement please. a) A Loan Account No [protected] for Two Wheeler Loan is being shown in my CIBIL Report(CIBIL REGISTRATION ID SCO[protected]. b) Date of Loan Opened/Disbursed is shown as 31 Oct 2003. c) Sanctioned amount is Rs.17200/-, Current Balance is shown as Rs.2150/- with Amount Overdue as Rs.2150/-. d) The particular Loan is being shown status as Written Off. e) Payment details shown as payment of Rs. 900/- per month from 01 Apr 2008 to 01 Oct 2009. It is further submitted that I am serving in Army and presently posted near Hyderabad(A.P.). I have no idea about this particular loan and as per my knowledge I have NOT taken any loan for Two Wheeler !!! My Mobile Number is [protected] and Landline Number is [protected]. I have tried Customer Care Number of Bajaj Finance Ltd given in website as[protected] at Andhra Pradesh, or 33 00 5000 for Secunderabad, but these are probably invalid Numbers as I am unable to contact your Customer Care Number. I would therefore request you to kindly Look into this particular case on priority basis and intimate me about my query above. Please clarify as I have not taken Two Wheeler Loan the How it is showing as so. Is it any for any other type of Loan for some different purpose ?? What is the outstanding loan amount?? What is the process to settle the issue or pay back the outstanding loan amount ?? An early reply is requested please. I am attaching my KYC documents also if required. Thanking you. Yours sincerely Amrendra Kumar Das [protected](Mob) [protected]@gmail.com (My other email ID) [protected]@yahoo.com (My other email ID) [protected]@yahoo.com (My present/latest email ID )

Dear Admin, This is to inform you that on 25.07.2018 i booked a Bajaj Finance EMI Card through online but till date i've not received the same neither your organisation provide me any tracking details. That's made me very much frustrated. So' I'm requesting you to provide me my details or i'll take be bound to take necessary action against it. Thanks & Regards, Suman Gupta [protected]@[protected]

Sir my loan no is 4010cd o2248156 i taken loan for air condition from jagota electronics

Sir your executive told me after 3 emis paid to u they provide emi card to me but now this month my 4th emi was debeted but i cant get the card so kindly tell my status


Regards
Saurabh sharma
[protected]
Delhi

Respected Sir, I have purchase an Ac at sonovision at shop vizag for Rs.33, 190/-in that I have paid in advance Rs.7376. and balance amount as loan from bajaj finance Rs.25, 814 for which recovery is Rs.1844 p.m.as EMI for 14 installments and the first installment of Rs.1844 already recovered on 05.07.2014. In this connection today I have received a telephone message from bajaj finance for above loan account NO.4080CD02900142 is due on 5th August for keep EMI amount of Rs.2737 which is not correct actually my installment for above loan is 1844 and I have signed EC for Rs.1844. How this amount has been increased not known for the same account. kindly request recover my actual EMI Rs.1844 on 05.08.2014 and reply to me on [protected]@gmail.com Shaik Salma

Dear Concern,

I would like to inform you that on 23rd July, 2014, Bajaj Finance transacted through EMI cheque from SBI a/c worth 7709/- (23-Jul[protected]Jul-2014) - TO TRANSFER P[protected]Tr For DDR BAJAJ-AUTO-TRANSFER TO [protected] CASH MANAGEMENT PRODUC). After all I have paid all the Pending EMI's on 15th July, 2014.

Kindly do the needful and I need resolution. If you took this EMI as month of August, 2014 then I have to charge interest of INR 7709/-.

I hope to hear from you soon with support.

Thanks & Regards,
BIJAYA KUMAR MOHANTY
+91-[protected]

My Loan a/c number is 5790CD03318277 I purchased a Voltas Air conditioner from reliance digital - Faridabad on 12.06.14 and had taken finance option from Bajaj Finance with 4+8 EMI option for an amount of 28, 200/-. They have attached a fake promissory note of 1, 25, 000/- in my account details. I believe they are doing it intentionally. They want to cheat with the customers.

One executive call me from Bajaj finance and told me that I have taken the loan for LED TV. Actually after her explanation i observed that the person who took the loan is different person. When I told her that I never took a loan for LED TV then also she continuously told me that you have only take a loan. After that I again got some doubt so I asked the name which is in there database of that person and my doubt gets cleared cause the name which she described me was wrong its not mine. Then also he is continuously call me you are taking the loan. So do the necessary action on the executive who tortured me to call for some other person's loan. regards uday

A final payment of 2100 of my bike loan is due, I received a executive call, he spoken very rude like a local financier . I asked him to collect the amount at my residence or seize the particular bike but neither he came nor he collected the amount, I paid all the installments to the executive who came and collected all the payments, now am receiving back to back calls pretending like a roudy sheeters call's, though it is corporate, i felt like submitting a complaint so that i could pay the due amount without any issues

Dear sir/madam, I had bought one television under the bajaj finance ltd . from april onwards i pay my emi without fail for this regularity one call from head office, He told me we will give you personnel loan allot for you and details given to me and i also accept the terms and conditions, then he told me i will forward details to tirunelveli branch . Next day call from tirunelveli branch i told details executive came and collect details, due to some tite work not able to give cheque slip after two days i gave the cheque slips after field verification people not came to home and details collected through phone they asked me details i gave my proper details Another call was come same details he asked and i given and this time they asked unwanted questions example the Loan was given in my name but he asked my father salary also why they asked this unwanted questions The loan amount is only 82000 only and the EMI is only 3987 but my salary is 18000 its enough for your loan so this is unwanted questions is not good for a big concern and Now today manager told me my loan is reject due to not answering questions this loan amount doesn't matter but their rejection reason is not good, I feel very bad and assamed with contact with Bajaj finance ltd don't treat the customer like this My four cheque slips waste by your bajaj finance ltd

i have consumer loan on computer 2004 i will pay my all due amount but when i go to for aply to loan than bank says your current status in cibil show and my du amount xxxx i shoked when i go to the bajaj finance office n collect the NOC LETTER i submit this copy no dues amount i call in cibil office he says your bank bajaj finance company is not udate your status when i contact to bank officer says you go to cibil site n update the status please give me solution n help and action . a/c number[protected] narendra daya s/o nandlal daya date of birth 25-4-70, adress 347/10 ashok nagar, udaipur {rajasthan} with regards narendra daya

Dear Sir / Mdm, I m highly unsatisfied with your service... You did not responding my any mail yet. This month EMI was 2nd time deducted from my account today. I have paid EMI of as mention below EMI DATE REMARK 1st 20/06/2014 Cash payment to your executive 2nd 10/07/2014 On-line transition from my account 3rd 21/07/2014 ECS deduct from my account As mention above my this month EMI second times deduct from my account, 1st of July month EMI on-line paid as per discussed with your executive and she gave me surety to this month EMI not Deduct from your account after you paid but today once again ECS was deduct from my account. You can find my bank account statement, Bajaj account statement and online payment receipt for your future action. And this time i am waiting for your reply for 2 days if i will not receive any response i will take strong action against yours..

Dear Sir,
In the Month of June we paid the EMI through Blue Bird Solution (Ref: Payment receipt No:6615155) Rupees: 3534.00 on Dated: 21.06.14 and get Receipt, but that Same month on 21.06.14, Rupees 3184.00 transfered from my SBI SB account but till also the amount not ceredited to my account, please do the same as early as possible.

Hello, I am Pankaj Bansal from Bathinda. I applied for loan to financing AC from Ravi Enterprises, Mall Road, Bathinda on my mothers name. She is govt teacher. She had never been defaulter from any bank, yet your system shows her check being bounced. Anyway, PART- 2 your company representative (Mr. Satish) told us that your company card is optional, but after my sister wanted loan he said its mandatory you have to pay 250 for it. Anyway, PART-3 I am also working in govt department so I wanted to finance AC on my name. I gave my all documents to your representative he logged in. But, he says after your company's call my loan will get confirmed, . I waited at showroom more than 2 hours.. But no call from your company at the end I bought that AC on cash. Later, your company's girl called me. I really don't want to finance from your company in future. Will tell everyone about it.. But just wanted to let you know that your company performance is so poor. Thanks for wasting my time.
Pankaj Bansal
[protected]

One executive call me from Bajaj finance and told me that I have taken the loan for SAMASUNG mobile. Actually after her explaintion i observed that the person who took the loan is different person only similarity is that his and mine first name and last name is similar but middle is diffrent. When I told her that I never took a loan for mobile then also she continously told me that you have only take a loan. After that she ask me for my birth date (Instead of she make the confirmed birtdate from their side she ask to me first). After that I again got some doubt so I asked her the residential address which is in there database of that person and this time my doubt gets cleared cause the address which she described me was wrong its not mine. Then also she is continoulsy told me you are taking the loan. So do the necessary action on the executive who tortured me to pay for some other person's loan