Bajaj Finance Complaints & Reviews

Dear Sir / Madam Greetings for the day!! This is to inform you that my name is Smt. Laxmi Rao, from Bhopal (Madhya Pradesh). Recently (21st May 2014) i'd purchased a SONY LED 42' TV from SONY Center, S.K Arena Pvt Ltd. Shop No:241-242 Dynamic Center, Opp. DB Mall, Zone-1 MP Nagar, Bhopal, which is total cost of 64900rs and on which i have deposited the down payment of 40249rs (including EMI card) and rest i financed with Bajaj Finance (3113 x 8 EMI). This is the complaint against consumer loan with loan number (#4300CD[protected] .Every month Bajaj Finance should deduct EMI money from my account on 5th of every month, the amount they need to deduct is 3113rs as per EMI plan and as i mentioned above also, but they are deducting 5409rs on every month and this is happening from last couple of months. When i complaint against this form the Financer 'Anuj' he told me that the isuue will resolve and from next month the EMI will deduct of 3113rs and extra amount will be adjusted in last 2 EMI's, but on next month i've got an sms on my registered mobile number i.e. +91 [protected] that 'EMI of 5409rs will deduct on 5th August 2014 kindly maintain the proper balance", after getting this message i met with Consumer Financer 'Rahul Patil' he asked me to let the amount (5409rs) deduct from your account in this month and then he assured me that the problem will rectify and from next month EMI of 3113rs will be deducted and extra amount will adjusted in last two EMI's. But the same thing happened again i got the same SMS regarding EMI of 5409rs, then again i rush to Consumer Financer with the issue but he unable to provide any solution and in the end he asked me stop all EMI's after that i file the complaint in written to him and i taken the receiving on it. Also i am holding the written compliant with receiving of him on it. One more thing i need to mentioned that on online loan statement my name is also written wrong. I stopped the EMI's and i want you to look into the matter and revert back ASAP, also for your reference i am attaching the files related to this issue. -- Thanks & Regards Laxmi Rao Administration Officer Govt. Homeopathy Medical College +91 [protected]

Dear Bajaj Finance, I never requested a EMI card and though it is showing active on my number. I called your customer service number and no option to get connect to a representative on a tool free number displayed on your website. After a long search on google i got a chargeable number to talk to a representative who were very very rude. They bluntly told me to call in th morning, any how I managed to tell him my above problem then he without saying anything connected me to another advisor and she was also very rude. I never ever received such a worst customer service ever. It was so worst that I can't describe in words. Worst worst worst. I will quickly close my loan swear to god and never ever be your customer again in life. Thanks and bye

Hello, this is Keerti here.My brother had brought Samsung LED series 4 32"inch TV in the month of April'14. The due date was decided from your company i.e.2nd of every month, however my brother's salary date is on 10th of every month by cheque.Hence, we asked the collection executive to collect the XYZ amount after this date only.Whatever will be delayed charges will be paid while closing this loan.Now my brother is unable to paid the amount...

Hello, I took a consumer durable loan, for a LG-AC AIR CONDITIONER LSA3NR3F just because a 0% interest option was available. With EMI Start date of[protected] and with end date of[protected]. Now it seems to be a huge mistake! I opted for ECS, which was not presented correctly to my ICICI bank and hence they did not release the amount. Please note that my ICICI bank account always has enough funds since my car loan other Bajaj Commodity Samsung 32 Inches TV 4000CD[protected] Which is smoothly Closed) both get deducted from there. I told the same to Bajaj Finance many times, to present the ECS correctly, however no action was taken. I paid the EMIs on time to a person who came to collect the amount from me. Later i got an SMS to pay Rs. 1750 more for "check bouncing charges"! that was not my mistake hence I would not pay it and no NOC was given to me. I got no information later. "before few days i got SMS saying that my EMI Card has been unblocked and i can shop again at Bajaj stores". Now I am getting calls from people who say they are Sub Inspector of police Namely Vikram Singh Rathod Cell Number : [protected] and Bajaj Advocate Bharadwaj, phone number : [protected] a Cheating case 420 has been filed against me in Delhi High Court and I would arrested, would have to pay 1 lakh, my name would be put in CIBIL and so on! He was asking me to come to Delhi to attend high court on has been registered on me. I am well educated and informed to understand that these are collection agents, however what does this say about the standards and processes of Bajaj Finance? Are these fair loan collecting techniques? I can easily pay Rs. 1750, but why should I pay when the mistake was on your side? You presented the ECS wrongly, did not take an action to present the ECS correctly, even after being repeatedly informed, you did not inform me of the cheque bouncing charges before and now harassing me like this? Does this not constitute a case of harassment against the company and a case for the consumer court for not following fair banking practices?. I have a huge circle of friends in the IT industry and the social network who would need loans for various purposes in the future. Is this is the way Bajaj Finance wants to build a reputation among us? This set of incidents is building a very poor impression of your company in my mind. So request to take appropriate action. Please close my loan number 4000CD00455571 and provide me with the NOC certificate. Thanks and Regards, Balaji Cuppala

I have received so many un-necessary messages on my personal cell no.[protected] for outstanding Payment EMI of Loan A/c no. 4010CD02505267 is pending. Surprisingly I have not applied any Loan and not given any papers to anybody. Please look into this matter its a serious issue and need resolved as soon as possible. Waiting for your prompt response. Regards, Kheema K. Sharma [protected]

Hello 'We DONT care', I applied for the emi card last week based on a promotional mgs i received. the 199 bucks have been taken from my account. There has been no update from you guys whatsoever, I am not able to get hold of any cust rep whom i can talk to. My cust id is 4489094, which your ivr refuses to recognise, but that is the number i get when i send the mgs. Please tell me this is some kind of scam just to raise 200 rs from all ur custs and there is no such thing like an emi card and will stop bothering it and plan on suing the company.

As Bajaj Finance person Name by Mr Rohit are making a hurts me. many times i have asked him the details but just he was in he's word &today ( 22.08.14 ) he told me it was due on nov-2013 . it was extra charges which they collect for the payments of Rs. 350/-. really its very horriable in hes words.

Hi, I have purchase Bajaj Finance EMI Card (EMI Card No-[protected]) as on 7th Aug 2014 but till date I have not received my card & there no update from Bajaj company regarding my card. Customer Care toll free numbers:[protected]for EMI card) also not answering my query . Please help me to get my Bajaj EMI Card as soon as possible Service Request no. is : SRN01664683 Payment Receipt Customer Name CHANDRANI ROY Transaction Reference No. MSMP[protected] Date and time 07/08/2014 18:00:31 Amount Paid 199 Status SUCCESS

hi my number is [protected]loan number. 4030PL0022076AMOUNT 4812for the past 2 weeks i been trying to contact bajaj finance but could not reach since there is option for the same. Every month the amount will be debited through ECS from my bank account but for this month its not been done even after the amount was sufficient in my account, and also i been getting intimation through mail and sms and the bajaj finance kept calling my parents and started torturing them AND ALSO MY EMI CARD GOT BLOCKED. I TRIED CONTACTING BAJAJ FINANCE THROUGH CUSTOMER CARE NUMBER BUT ALL IT HAS IS AUTOMATED VOICE .finally i made payment through net banking . pfa the bank statement . And today they tried to take the amount through ecs you can see from statement (that the amount was paid on 8th august) .very bad service

Dear Concern, Kindly go through the below trailing mails received from Bajaj Grievance Redressal against aforesaid subject. But still not credited money in my account. Kindly do the needful. I have no patience to write everyday, Kindly arrange to refund and credit with interest in my Account. I declared here I will not able to further future EMI's. bajaj Finance agreed that their fault and Bajaj Finance will to bear all the future EMI's. Thanks & Regards, Bijaya Kumar Mohanty +[protected] +[protected] Note: Already E-mailed to all the concerns, whose were contacted during EMI not cleared due to insufficient fund. [protected][protected][protected][protected][protected][protected] [protected]@bajajfinserv.in via env.etransmail.com Aug 14 (4 days ago) to me Dear Customer, Thank you for writing to us at Bajaj Finserv. We regret for the inconvenience caused to you. With reference to your email we wish to inform you that, we would process the refund of Rs. 7, 709/- to your STATE BANK OF INDIA account, however we need your confirmation and support to retrieve the refund amount credited to HDFC bank account. We request your confirmation in this regard, once confirmed we will process the refund to your SBI account and update. For any further clarifications write to us at [protected]@bajajfinserv.in for assistance. Assuring you of our best services always. Regards, Grievance Redressal Team Bajaj Finserv Bajaj Finance Ltd. [protected][protected][protected][protected] [protected]@bajajfinserv.in via env.etransmail.com Jul 31 to me Dear Customer, Thank you for writing to us at Bajaj Finserv. At the outset, we sincerely apologies for the inconvenience caused to you in this regard and regret the delay in response. We are concerned to note the feeling of dissatisfaction expressed in your e-mail. Due to an inadvertent technical error, the refund was processed to your HDFC bank account instead of your State Bank of India account. When we identified the error, the payment were already released and the UTR were generated successfully. Since you have swapped your bank details from HDFC to SBI, we request you to please confirm whether the HDFC bank account is active or closed. In case the account is active we request you to please co-ordinate with your concerned bank authority in this regard. We would also like to inform you that your feedback is shared to the concerned team to ensure such error is not repeated. For your complain related to deduction of Rs. 125/- from your SBI bank account, we request you to kindly send us a scan copy of your bank statement/ passbook in PDF format with bank name, account holder name and account number to verify and validate our records. Once we have validated our system records, we shall revert to you. For any further clarifications, write to us at [protected]@bajajfinserv.in for assistance Regards, Grievance Redressal Team Bajaj Finserv Bajaj Finance Ltd. [protected][protected][protected][protected]

I brought laptop from Chroma Aundh branch by Bajaj Finance. As per our discussion with Bajaj finance consultant at the time of purchase, I should get all details in mail or msg. I have checked my bank statement, instalment deduction started but whenever I contacted Bajaj finance help centre by mail they always replied that my user ID and password not generated till now. I am not sure how they are working, without ID password how instalment started.

EMI is getting auto deducted and also getting credited on same account reversely, and Bajaj Representative treates it as EMI Bounce. Also asked Mr. Tushar Javde (Bajaj Finance Representative) to share the procedure to change loan account then he says, I cant say anything you have to approach Bajaj Office. If we mail at bajaj official mail ID's os Greveince, custumer support we get auto reply saying you will receive reply in 2 days but I am waiting from 15 days nobody is taking initiative to reply

Dear Concern, Kindly go through the below trailing mails received from Bajaj Grievance Redressal against aforesaid subject. But still not credited money in my account. Kindly do the needful. Thanks & Regards, Bijaya Kumar Mohanty +[protected] +[protected] Response-4 from Bajaj Finance 2nd August 2014: from [protected]@bajajfinserv.in; Dear Customer, Thank you for writing to us at Bajaj Finserv Lending. We are pleased to inform you that your refund of Rs.7709 for loan A/c No 5800PL00056420 has been processed The amount will be refunded to your bank account registered with us using net banking services within 4 working days. For any further clarifications write to us at [protected]@bajajfinserv.in Bajaj Finserv Lending assures you its best service, always. Yours sincerely Bajaj Finserv Lending. Bajaj Finance Ltd Response-3 from Bajaj Finance 31st July 2014: from [protected]@bajajfinserv.in; Dear Customer, Thank you for writing to us at Bajaj Finserv. At the outset, we sincerely apologies for the inconvenience caused to you in this regard and regret the delay in response. We are concerned to note the feeling of dissatisfaction expressed in your e-mail. Due to an inadvertent technical error, the refund was processed to your HDFC bank account instead of your State Bank of India account. When we identified the error, the payment were already released and the UTR were generated successfully. Since you have swapped your bank details from HDFC to SBI, we request you to please confirm whether the HDFC bank account is active or closed. In case the account is active we request you to please co-ordinate with your concerned bank authority in this regard. We would also like to inform you that your feedback is shared to the concerned team to ensure such error is not repeated. For your complain related to deduction of Rs. 125/- from your SBI bank account, we request you to kindly send us a scan copy of your bank statement/ passbook in PDF format with bank name, account holder name and account number to verify and validate our records. Once we have validated our system records, we shall revert to you. For any further clarifications, write to us at [protected]@bajajfinserv.in for assistance Regards, Grievance Redressal Team Bajaj Finserv Bajaj Finance Ltd. Response-2 from Bajaj Finance 28th July 2014: from [protected]@bajajfinserv.in; Dear Customer, Thank you for writing to us at Bajaj Finserv. We regret the inconvenience caused to you and assure you of our best services always. We tried calling you on your number registered in our records but we are unable to do so. With reference to your loan account number 5800PL00056420 we would like to inform you that the refund has been processed for Rs.7709/- in your HDFC bank having the account number [protected] on 25/07/2014 through NEFT mode. Regards, Grievance Redressal Team Bajaj Finserv Bajaj Finance Ltd. Response-1 from Bajaj Finance 25th July, 2014: from [protected]@bajajfinserv.in; Dear Customer, Thank you for writing to us at Bajaj Finserv. We regret for the inconvenience caused to you. With reference to your email we have tried calling you on your mobile number [protected], but there was no response. We wish to inform you that, we have checked our system record and due to some inadvertent error at our end an excess of Rs.7709/-was debited from your bank account. Rectifying the error, we have processed the refund of Rs.7709 through Neft mode and the amount will be credited to your bank account within next 2-3 working days. Please find attached copy of Statement of Account 5800PL00056420 for your reference. Assuring you of our best services always. Regards, Grievance Redressal Team Bajaj Finserv Bajaj Finance Ltd.

maine aap ke customer care me 10 Bar call kiya phir bhi kuch jankari nahi maili or call cut kar dete hai land line no. [protected] ye no pe call kiya tha. mera mobile no.[protected] hai maine samsung 43 inch plazma uske emi ke bare me jankari chahiye thi.

I got personal loan from ur side of rs 50000. My salary account is close i want transfer balance loan amount in my other bank so i pay that loan emi regularly. My name is dhaval dilipbhai vadhavana. My phone number is [protected]. Please give reply on urgent basis my this month emi was bounce .Plz call me on my number

dear sir, your company(bajaj auto) has withdraw rs 1550 from my aacount on 5-8-14 without any reason. the details is attched for your ref.although i had taken 3 loans from your company for which i had repaid all the amount (find attached no due certificate.) there is no other loan i had taken from your company.i am going to complain to police in this regard. i request you to refund the unauthorised amount without any delay. regards pankaj kumar [protected]

Dear Sir/Madam(Bajaj Finance Ltd), Regards Following details are submitted please for your clarification and settlement please. a) A Loan Account No [protected] for Two Wheeler Loan is being shown in my CIBIL Report(CIBIL REGISTRATION ID SCO[protected]. b) Date of Loan Opened/Disbursed is shown as 31 Oct 2003. c) Sanctioned amount is Rs.17200/-, Current Balance is shown as Rs.2150/- with Amount Overdue as Rs.2150/-. d) The particular Loan is being shown status as Written Off. e) Payment details shown as payment of Rs. 900/- per month from 01 Apr 2008 to 01 Oct 2009. It is further submitted that I am serving in Army and presently posted near Hyderabad(A.P.). I have no idea about this particular loan and as per my knowledge I have NOT taken any loan for Two Wheeler !!! My Mobile Number is [protected] and Landline Number is [protected]. I have tried Customer Care Number of Bajaj Finance Ltd given in website as[protected] at Andhra Pradesh, or 33 00 5000 for Secunderabad, but these are probably invalid Numbers as I am unable to contact your Customer Care Number. I would therefore request you to kindly Look into this particular case on priority basis and intimate me about my query above. Please clarify as I have not taken Two Wheeler Loan the How it is showing as so. Is it any for any other type of Loan for some different purpose ?? What is the outstanding loan amount?? What is the process to settle the issue or pay back the outstanding loan amount ?? An early reply is requested please. I am attaching my KYC documents also if required. Thanking you. Yours sincerely Amrendra Kumar Das [protected](Mob) [protected]@gmail.com (My other email ID) [protected]@yahoo.com (My other email ID) [protected]@yahoo.com (My present/latest email ID )

Dear Admin, This is to inform you that on 25.07.2018 i booked a Bajaj Finance EMI Card through online but till date i've not received the same neither your organisation provide me any tracking details. That's made me very much frustrated. So' I'm requesting you to provide me my details or i'll take be bound to take necessary action against it. Thanks & Regards, Suman Gupta [protected]@[protected]

Sir my loan no is 4010cd o2248156 i taken loan for air condition from jagota electronics

Sir your executive told me after 3 emis paid to u they provide emi card to me but now this month my 4th emi was debeted but i cant get the card so kindly tell my status


Regards
Saurabh sharma
[protected]
Delhi

Respected Sir, I have purchase an Ac at sonovision at shop vizag for Rs.33, 190/-in that I have paid in advance Rs.7376. and balance amount as loan from bajaj finance Rs.25, 814 for which recovery is Rs.1844 p.m.as EMI for 14 installments and the first installment of Rs.1844 already recovered on 05.07.2014. In this connection today I have received a telephone message from bajaj finance for above loan account NO.4080CD02900142 is due on 5th August for keep EMI amount of Rs.2737 which is not correct actually my installment for above loan is 1844 and I have signed EC for Rs.1844. How this amount has been increased not known for the same account. kindly request recover my actual EMI Rs.1844 on 05.08.2014 and reply to me on [protected]@gmail.com Shaik Salma