Bajaj Finance — very very urgent attention required

To the ceo/director/manager,

This is to inform you i am having 3 product taken from vijay sales vasai west branch.
Loan no.5770 cd 48490959
Loan no.5770 cd[protected]problematic
Loan no.5770cd 54644870.

Out of which loan no.5770 cd 48491402 which is for led is problematic. We are following up with parth and asha from past 4 months.

Firstly the ecs was not registered, secondly it gets hit on any date i have been charged 350 twice so it's 700 rs of my hard earned i've to bear as bounce charges. Every month since september rs 2880 translation is hit but shows ecs not registered, however last month there were bounce charges, which i want to be refunded.
Third and most importantly there is an ecs deducted for amount rs 5760 on 3rd oct 2017 for which no one has any clarification, for which i want adjustment in ecs for the product.

Even when i haven't made any mistake your collection department is continuously chasing for payments. Rest both ecs are smooth. So i have no intention of stopping any of ecs. Now nikhil is chasing for payments and misbehaves over the phone, he is not ready to solve the situation and threatening us of taking back the product.

Let me inform you that we have go to vijay sales almost every week for follow-up from vasai east to west, also in week days, and as me n my husband are both in service we have faced hell lot of trouble following up with bajaj finance people. Still no solution given by parth. Every one is so care less and not willing to work on tge case.

Please be clear i m not going to pay till ecs date is fixed, amount is fixed, excess amount should be adjusted, and bounce charges also should be adjusted.

Ask nikil to stop chasing and misbehaving badly with customers...
I am really fed up follow bajaj finance..
I must also conclude very very pathetic service.

Also note: if case not resolved will take a serious action and will also reach to consumer court/forum if required.

Request you to resolve at the earliest.

Thanks,

Vidhi laheru
[protected]