Claimed

Bajaj Finserv Complaints & Reviews

1.6
Updated: Nov 20, 2025
Complaints 6856
Resolved
2028
Unresolved
4828
Contacts

File a complaint to Bajaj Finserv

Having problems with Bajaj Finserv?

File a complaint and get it resolved by Bajaj Finserv customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bajaj Finserv reviews & complaints page 60

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Ameen poly
Jul 4, 2021
Report
Copy

I am paying digital fome safe insurance emi for 10 months. Now i have recently found that there is no insurance for my phone... So i need to cancel my loan account no: 6F4DFSGF115883 I am going to file a case about the fradulent behaviour of your company. Otherwise cancek the fonesafe emi and refund my paid amount, you fraud.
Bajaj Finserv customer support has been notified about the posted complaint.
Jul 04, 2021
Updated by Ameen poly
I am paying digital fome safe insurance emi for 10 months. Now i have recently found that there is no insurance for my phone... So i need to cancel my loan account no: 6F4DFSGF115883 I am going to file a case about the fradulent behaviour of your company. Otherwise cancek the fonesafe emi and refund my paid amount, you fraud.
Jul 04, 2021
Updated by Ameen poly
I am paying digital fome safe insurance emi for 10 months. Now i have recently found that there is no insurance for my phone... So i need to cancel my loan account no: 6F4DFSGF115883 I am going to file a case about the fradulent behaviour of your company. Otherwise cancek the fonesafe emi and refund my paid amount, you fraud.
Jul 04, 2021
Updated by Ameen poly
Cancel the fake loan... I dont need this
Jul 04, 2021
Updated by Ameen poly
I will file a case against bajaj's fraud
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    sourav vintage
    Jul 3, 2021
    Report
    Copy

    Address: 318,nilachal birati kolkata-51

    My name is ashim kumar saha.my phone number [protected].I recently availed a personal loan from bajaj finserv and my loan account number for the same is SF9793958. I have been provided with cpp plan and a health insurance with this loan and the amount for the same has been deducted from my loan amount. However, i am in no need of cpp plan and health policy. Therefore, as i am still in free look period, kindly cancel my cpp plan and health policy and refund me my money back.
    +2 photos
    Bajaj Finserv customer support has been notified about the posted complaint.
    @bajaj please solve my problem as soon as possible
    Dear Customer,

    We are unable to find the membership number from give details

    Request you to connect with Bajaj Finance for membership cancellation request.

    Regards
    CPP Team
    Helpful
    Found this helpful?
    2 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Srujan S
      Jul 3, 2021
      Report
      Copy

      Registered mobile number have to change, given number is incorrect and we cannot access the messages, we had call to customer care and even mailed...No reply fro there side...
      It is from one year, even they are deducting the inactivity costs
      Bajaj Finserv customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Prashant H Kulkarni
        Jul 2, 2021
        Report
        Copy

        Address: Pune

        Hello Bajaj finserv,

        It is ridiculous that daily 2 to 3 times, I am receiving this voice calls at all possible odd hours from bajaj finserv for asking me to take loan. I am not interested to take any loan and several times i have requested that please do not call or SMS me for loan requirement..

        Please note this number for your action : +91- [protected]
        Bajaj Finserv customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          manojit roy
          Jul 2, 2021
          Report
          Copy

          I my self manojit roy, yesterday I wrongly register in bajaj finserve by otp, by the name of TANURIMA BHABOK, but when I get otp number then I not put otp number.i repeatedly told that it was wrongly registered by me.But today morning a representative called to my phone ask me that you get any loan??? Then I told them that no I m not interested to get any loan. 2ndly a another reprentive called to me and ask this, we are told them none dont get any loan.why you are called to us???
          I tell you that please look into the matter and stop this call
          We are not interested for this type of loan
          Thanking you
          Bajaj Finserv customer support has been notified about the posted complaint.
          Jul 02, 2021
          Updated by manojit roy
          Please send me feedback as early as possible
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            manojit roy
            Jul 2, 2021
            Report
            Copy

            I myself manojit roy, yesterday i registered bajaj finserve wrongly, by the name of tanurima bhabok, i repetedly told them it was wrongly registered, when i register it then i get a otp number, but i dont put this number. Today i received a call from bajaj finserve reprentive then we told that no we are not interested to get any loan, but repetedly till now they called to us. So we are very hezzitate
            i request to you that please dont call us again.
            We are not interested to get any kind of loan.
            Please look into the matter and stop this type of call.
            Thanking you
            Bajaj Finserv customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              L
              librashadu
              Jul 1, 2021
              Report
              Copy

              I have alreay tried to contact bajaj finserv executive various time but no solution found.
              I have purchased a phone loan 581ecfg511942 for which the emi are going well . But suddenly they added three different plan of emi without my consent.
              Wallet protection plan
              asset care cpp 581etbha492747
              need to close both of them please help
              and third plan wallet care plan 699 already deducted for which i need the refund
              this all is happening without consent
              shadab ali khan
              [protected]
              Bajaj Finserv customer support has been notified about the posted complaint.
              Dear Customer,

              We have tried to contact you on the contact numbers registered with us, however, unable to connect with you.

              We wish to inform you that your CPP membership IAB860265 has been cancelled on 09th Jul’21 as per the request received from Bajaj Finance.

              Request you to connect with Bajaj Finance for any further details

              Regards
              CPP Team
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                SrinivasG37
                Jul 1, 2021
                Report
                Copy

                Address: Bangalore
                Website: www.bajajfinserv.in

                Hello Team,

                I have taken loan from Bajaj Finserv as details mentioned below.

                ***********************************************
                Loan Amount: 8, 09, 389/-
                Annual Rate of Interest: 14.25%
                Loan tenure: 60
                Loan Disbursal Date: 30/11/2018
                Principal Outstanding: 5, 00, 000/- [This figure is when the Bajaj Finserv Agent is initiated the new loan process]
                ************************************************
                I have paid EMI till last year i.e., July 2021.

                After that one of Bajaj Finserv agent called me and said they are going to reduce the Annual interest rate to 13.5% and they said we have to close the current loan and create a new loan process.

                Then I said, I don't want because there will be extra deductions if we start new loan process. Bajaj Finserv agent promised me saying 'I will process it without any extra deductions.'

                Then I have agreed for it.

                They closed existing loan, processed new loan and the money got disbursed to my account on 30th July 2021. But disturbed amount is after all extra deductions.

                Below are the details for the new loan.
                *********************************************
                Loan Amount: 10, 95, 000/-
                Annual Rate of Interest: 13.5%
                Loan tenure: 84
                Loan Disbursal Date: 30/07/2020
                Total deductions: 10, 373/-
                Net disbursed amount: 10, 84, 627/- [This figure is before closing the existing loan account]
                Net disbursed amount to Account is: 5, 79, 166/- [This figure is after closing the existing loan account + Last month EMI]
                *********************************************

                Around 10, 000/- extra deduction is happened. So, I did ping to Bajaj Finserv agent and informed same to him. I have a WhatsApp chat for it. He said he will check and update the Bajaj Loan Account within 48 hours and he said this issue was faced with other 4 accounts also.

                Till now that money is not updated to my account/loan portal. Every day i was calling to Bajaj Finserv Agent and he was giving one or another reason.

                Even I am paying interest for it till now it's been 11 months.

                On May 28th 2021 again he promised that by 7th June 2021 he will update my loan account portal and he said HE WILL TRANSFER THAT 10K MONEY TO ACCOUNT if it not updates the loan account portal by 7th of June. He told me to return the money once my account gets update.

                So, i did call him till 7th. After that called him and asked it's not updated. Again he started saying employees went for vaccination, updated account it will take 48 hours to update customer side and other bla bla... Today again i called him, he said "HE DIDN'T EVEN CHECK MY ISSUE". Not it's 01st July 2021.

                I asked him to transfer money as he promised, now he is asking excuse to grant one more day to check.

                Note: Between he asked me to courier 'Pan card and Driving License' to Bangalore address from my native to get that extra deducted money.

                Finally I decided to raise a complaint to get back my extra deducted amount + Interest I have paid for last 11 months (for the deducted amount).

                I am attaching the WhatsApp conversation for reference.

                I have recent Phone call recording (in telugu) also, let me know if you people want me to add.

                Note: Let me know where to update mobile number/email id for other communications.

                Thanks,
                Srinivas Garlapati
                +10 photos
                Bajaj Finserv customer support has been notified about the posted complaint.
                Jul 12, 2021
                Updated by SrinivasG37
                Hello Team, thanks for the update.

                I didn't get any update from Bajaj Finserv till now. May i know when my issue will get resolve.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  pawanjohi
                  Jun 30, 2021
                  Report
                  Copy

                  महोदय जी मेरा नाम पवन कुमार जोशी हे मेने बजाज फिनसर्व से व्यक्तिगत लोन लिया था उसकी लोन संख्या 7E8RPL54921474मेरे द्वारा लोन की पूरी राशी चूका दी गयी हे उसके २ माह बाद 28/2/2021 बजाज कार्यलय से मुझे 1 फोन आता हे की आपके लोन की panalty बकाया 7651/RS अगर आपने ये राशी जमा नहीं करवाई तो आपके खिलाफ लीगल निर्णय लिया जायेगा उसके बाद तुरंत 1 अन्य नंबर से कॉल आता हे की आपको सिर्फ 5000 ही जमा करने हे वह आपको 2651 की राशी का बेवर मिल गया हे मेने उसी समय 5000 का भुगतान किया paytm माध्यम से मुझे कहा गया आज से आपका लोन खाता बंद हे आपको इसकी NOC भेज दी जाएगी अब उसके बाद 4 माह बाद पिछले 5 दिन से वेसा ही कॉल आ रहा की आपको 2651 जमा करवाने होंगे नहीं तो आपके खिलाफ लीगल एक्शन लिया जायेगामें बजाज फिनसर्व से निवेदन करता हु में इस से बहुत मानसिक परेशान हो चूका हुवह मेरी इस समस्या का तुरंत समाधान किया जाये जिस से मेरी समस्या हल हो सके
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    B
                    Bhargav Pavan
                    Jun 30, 2021
                    Report
                    Copy

                    Address: Dont know from which location is called

                    Incident happened today 6/30/2021 at 8.35pm.
                    Third party from Bajaj Finserv bank (or other company), asked the emi for payment. I told please wait for few min. But he replied in normal msg using the Kannada bad word (GANDU).

                    bisbehaviour from the people working in that company.
                    Name : Dont know
                    Contact No [protected]
                    Bajaj Finserv customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      ravikumar7259
                      Jun 30, 2021
                      Report
                      Copy

                      I have been charged 4999/- as credit vidya fees. Which was never informed.
                      Agents has never informed about fee and why should i take. Even in consent form, i don't remember such fee was mentioned.
                      If customer is not aware of such fee, customer has never given consent for such fee then how did Bajaj Finserv deducted money. Is it not Fraud?

                      Let me know what information should i provide to proceed.
                      Bajaj Finserv customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        Pramod_Dubey
                        Jun 28, 2021
                        Report
                        Copy

                        Hi my name is Pramod bearing mobile number-[protected] this is to inform that I received a message from SBI about money deduction when I clicked it I found that an amount of 1180 rupees have been deducted on 16/16/2021 from my account without any information. I don't have any over due emi I have paid all the emi on time. When o tried to contact Bajaj Finserv they don't respond or assist. Hence I request from this platform to refund my hard earned money.
                        +1 photos
                        Bajaj Finserv customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          BABAY BISWAS
                          Jun 28, 2021
                          Report
                          Copy

                          Address: Kolkata

                          TO,
                          THE RBI,
                          DEAR SIR / MADAM,
                          I AM MILAN BISWAS. MY Mobile NO IS [protected]. I HAVE TWO LOAN 1 - 58000 & 2 - ONE Mobile Phone . MY LOAN NO IS
                          Lan 410DPFGY634080. And Lan 410TPLGU499159. THIS Month I Not PAY MY EMI FOR LOCKDOWN Problems. MY Salary NOT Updates MY Account. I Request TO BAJAJ FINACE Give ME Moratorium. BUT BAJAJ Financial Harassment ME Every Days. HER Recovery Against Come MY FOR LOCKDOWN TIME HE USED DAUTY Launch. AND HE FIRE ME.
                          Please Give ME Moratorium.
                          Thanks YOU
                          YOUR Faithful
                          MILAN BISWAS.
                          Mobile NO [protected]
                          Bajaj Finserv customer support has been notified about the posted complaint.
                          Jun 28, 2021
                          Updated by BABAY BISWAS
                          TO,
                          THE RBI,
                          DEAR SIR / MADAM,
                          I AM MILAN BISWAS. MY Mobile NO IS [protected]. I HAVE TWO LOAN 1 - 58000 & 2 - ONE Mobile Phone . MY LOAN NO IS
                          Lan 410DPFGY634080. And Lan 410TPLGU499159. THIS Month I Not PAY MY EMI FOR LOCKDOWN Problems. MY Salary NOT Updates MY Account. I Request TO BAJAJ FINACE Give ME Moratorium. BUT BAJAJ Financial Harassment ME Every Days. HER Recovery Against Come MY FOR LOCKDOWN TIME HE USED DAUTY Launch. AND HE FIRE ME.
                          Please Give ME Moratorium.
                          Thanks YOU
                          YOUR Faithful
                          MILAN BISWAS.
                          Mobile NO [protected]
                          Helpful
                          6 other people found this review helpful
                          6 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            C
                            Complainant55829
                            from Mumbai, Maharashtra
                            Jun 26, 2021
                            Report
                            Copy

                            Dear Bajaj team

                            Im raju and my registerd mobile number is [protected] and here about my concern is extra charges as i can check i am unable to utilese my limit of 75000rs and my address QTR. NO. 141/D,
                            SUBHASH CHOWK,
                            CAMP-1,
                            DURG,
                            CHHATTISGARH,
                            490026
                            customer id is 3329058 and m checking my account that it is showing Total Outstanding Payment : 1260 1239.00 this is Bounce charges
                            kinldy remove this charges being a loyal customer of bajaj please remove and resolve my issue then only i can utilse my limit and take any items
                            i have cleard all the loans my lan No4370PL00001891
                            i have cleard all the emi but still i am unable to take any services from the bajaj kinldy resolve my issue asap

                            my number [protected]
                            alternative number [protected]
                            Bajaj Finserv customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Sai Harshith J
                              Jun 25, 2021
                              Report
                              Copy

                              My parents had got a call from this company regarding the Health insurance and due to language problem my parents had disconnected the call and later after few days we got a msg stating the Insurance is booked on the personal loan account which we have from the Bajaj finserve.
                              and we tried to contact them and even wrote a letter regarding that and aoolied for the refund. they stated that within 5 days the refund will come and the loan amount which is around 15000 will be reduced as it is falsely booked by some agent.
                              later today my father had visited and they said the mannger cant meet today and asked him to come back on monday so i had called him and when i had called he was too harsh and not ready to talk at all so i warned him i am willing to give a complaint against these people who took our money without our approval and still harsh and not responding properly with us.
                              +2 photos
                              Bajaj Finserv customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Ananthi Shankar
                                Jun 23, 2021
                                Report
                                Copy

                                Address: 6/10/53 pillaiyar Kovil street Sambavarvadakarai 627856

                                I had purchased bajaj asset care for my lg washing machine policy number is 446BEWHB391962 member ship number is AS0835784 I wish to cancel this please do.the needful
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  amsawale
                                  Jun 23, 2021
                                  Report
                                  Copy

                                  Address: India

                                  Hello Bajaj finserv,

                                  It is ridiculous that daily 4 to 5 times, I am receiving this voice calls at all possible odd hours from bajaj finserv for asking me to take loan. I am not interested to take any loan and several times i have requested that please do not call or SMS me for loan requirement..

                                  Kindly take necessary action for stopping phone call at my number else I will be forced to take action against Bajaj Finserv for disturbing me on and of[censored]sing several different numbers.

                                  Please note this number for your action : +91- [protected]
                                  Bajaj Finserv customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sitesh Rawat
                                    from Mumbai, Maharashtra
                                    Jun 22, 2021
                                    Report
                                    Copy

                                    I am not able to use my od limit

                                    Dear Sir,

                                    I have given a OD scheme with a credit limit of 416500/-.

                                    Amount 236100 is utilized. That means[protected]=180400/-.

                                    I am not able to use the same as it is showing limit exhausted.

                                    Pls arrange to correct and confirm.

                                    Regards,
                                    Sitesh Pratap Singh Rawat...
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy
                                    S
                                    sunder.rajesh
                                    Jun 22, 2021
                                    Report
                                    Copy

                                    I am fed up with daily multiple calls from bajaj requesting to avail overdraft facility and EMI facility. It is really frustrating as these calls consume time and I miss out calls from clients. I have made umpteen requests to remove my phone number from the dialing list but it is not taken care. Early waiting for some to avoid these calls.
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Augustine Raj
                                      Jun 21, 2021
                                      Report
                                      Copy

                                      Address: Mumbai, kolkata

                                      @bajajfinservlending they collected huge amt for processing of loan amount, later they blocked me and didn't pay any loan amount, later again they called and asked me to pay some more charges in order to complete ur loan amount. . I have paid upto 20000 as processing charges, , , please solve my problem and pay my money back ...
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      Jun 21, 2021
                                      Updated by Augustine Raj
                                      They are asking for more charges, , , I have paid almost 20000 but still they are not providing the loan...please solve it...

                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit