Bajaj Finserv Complaints & Reviews

Subject: Wrong item received - Order # [protected]

Dear Sir/Ma'am,

I ordered a

Samsung Galaxy Tab S6 Lite with Wi-Fi + LTE 64 GB Oxford Grey (4 GB RAM), model name SM-P615NZAAINU

through Bajajfinserve website but received

Samsung Galaxy Tab S6 Lite with WiFi only 64 GB Oxford Grey (4 GB RAM), model name SM-P610NZAAINU .

I also logged a complaint regarding this (ID SR[protected] through your website three days ago. No one is contacted until now. The telephone numbers given on the Bajaj Finserv website are also not functioning.

I request you to kindly replace the product with the ordered product as soon as possible.

Regards,

Renu Sharma

An amount of rs. 117 is deducted through ecs from my savings account of punjab & sind bank without any information. I don't have any outstanding amount with this company. Although i dont taken any loan from bajaj finance. I dont know the reason for the deduction, the bajaj finserv that was.

Kindly refund my amount of rs. 117 at the earliest. You can contact me on [protected]@yahoo.com

Dears,

I noticed that in my sbi account statement rs 117/- was debited towards cmp mandate bajaj finance. I would like to inform that i purchase Tv under 10 months emi scheme and and i have completed all emis after 6 months of settling the emis and all. Again bajaj finance deducted the amount of rs 117/-without any information. Because of loan we provide you all our bank details its doesn't mean that when ever you want you can make online transaction. So i request with bajaj team not make such type of transaction with informing to customer by call or email. Now i feel that bajaj finance also not secure for providing bank details.
At the time of loan processing your representative need to inform all the details and they deducted the money for bajaj emi card also almost a year completed still i didn't get the emi card also.
My humble request with bajaj finance customer keep hopes and faith in you. So kindly dont loose your customer for this kind of mistakes.

Regards,
Prakash M

My EMI network card has been blocked due to EMI Mandate issues. I have cleared that EMI and the customer care executive told me that the card will automatically unblocked. But so far the issues not resolved. Kindly resolve the same.

Customer ID :[protected]

Provide me reasonable answer from bajaj finance why an amount of 117/ was deducted from my wife account towards CMP MANDATE DEBIT without informing to the customer. Even though she is not having any loan towards your finance.

Clarify the thing and refund the amount ASAP. if not will proceed with further action on it.

Hi all
I have applied for loan amount for Rs.2500000 through bajaj website they asked me for documents i have submitted everything they asked me for amount of Rs.100000 for process of loan .His name partishosh biswas.. Id bajaj fnc/456785. contact number is [protected] & account details are Name: Bajaj Finance, A/C-[protected] ifsc-punb0473900
date:14/06/2021
Kindly please look into this fraud company and solve the problem sir

Dear sir

I have a loan from bajaj finserv for digital product loan acct no - 425DPFFQ111922

Disbursed on date 29/12/2019

Firstly, the convinience fess which is charged in first month only, is charged many times

Secondly, when i opted for moratorium offer in lockdown period

They charged moratorium interest and ecs return charges, BOTH AT THE SAME TIME

Thirdly, they charges some “excess money” every month ranging from small to big amount

Fourthly, My bank account is debited many amounts, many times, in the name of ECS RETURNED CHARGES MANDATE

But i havent signed any such mandate form

Still as of now, my total outstanding in much higher than my remaining emi’s

They always have some extra charged levied on my account.

They dont have proper customer care.

When i complaint abt it, they mark my complaint “resolved”, without giving any reply

Kindly instruct bajaj finserv to reverse all the extra and unnecessary charges from my account

Thanks and regards

Prashant tiwari

Mobile - [protected]

Dear Team Bajaj,
Myself Sathish and my contact number [protected]
I am receiving lakhs o[censored]nwanted calls from loan section of Bajaj finserv computer calls and people speaking calls. Pls i beg u to unsubscribe the calls from bajaj finserv loan i dont want any loan.

Kindly delete my no. [protected] from your database else I will be compelled to go to consumer court.

Thanks
Sathish.A

I have recently purchased a Laptop and a cpp tele binding was activated for my account without my authorization.
The cpp tele binding, loan account no is:- 57VDTBGV751879.
The details of the Laptop loan are mentioned below

I want to cancel that insurance which is activated.
The loan number for Laptop is:- 57VDPFGU969016.
Please resolve the issue as soon as possible.

I was purchased a Samsung phone from flipkart through Bajaj finserv EMI option . Bajaj finserv automatically add a insurance without my permission that amount is ₹1925 how can they add it .

Sir
I applied for a person el loan of rs25000. But your executive mr.rakesh kumar dasora asked me for money for providing the loan amount. So I was forced to pay the amount by transferring through the app google pay. Now I paid around rs106000. So I understood thath this is a fake add. So I need to cancel the application of loan and need to refund my cash immediately. Sir please provide immediate action.

I dr.shashikant availed
professional(personal) loan amount of
Rs 8, 87, 499 from bajaj finance on april
2018
loan acoount number 404PRO65464263
1)they have given me moratorium
for may june july aug 20202 without any
proper request from me i repeat without
my request ( 2)they didnt cancel it even
after repeated requests to cnce;l it(3) i
paid regular emis as per schedule till
moratorium they given me, they altered
my repayment schedule showing total
period of 23 years after repeated
request they changed to original tenure
(4)total i paid rs 2, 91, 717as a
partpayment after which my emi was
reduced in both amount and duration
last month i made partpayment of
80000rs ( not included in above amount
) out which only 22957 rs was adjusted
remaining amount of rs 56488 they told
adjustment for the moratorium given for
may june july aug 2020, in my
repayment schedule there ws no
mention of due emis before may 2021 in
my schedule they added interest for the
above months to my principal amount
and calculated the future principal
amount for which they calculated the
future emis, this 56488 rs all of sudden
wer does it come from, it s not counted
in my repayment schedule only written in
due emis i paid regular emis there was
no mention of due previuosly, there was
no deduction from previuos
partpayments also even in SOA (
statement of account due and reciept
are same) but they added other row
called other recievables why should i
pay other recievables i m dr working in
this pandemic time i had to bear torture
of calling them getting harrassed from
them both financially and mentally
please do solve the issues, , and no one
should suffer like me sir hoping for the
postie response please dont reply as per
company policies

I have received the Personal loan amount in my account today, i was applying for very minimal amount.
I was said that i would receive certain amount. but it was totally different and low from what i spoke during customer care call.
I was not aware of it before the deduction, i wanted my money back. Rs. 1699/-
Pl cancel the CPP membership which you held on behalf of my husband as Nominee.

App No: 458PLTHA60816

I wanted to cancel the CPP membership in my husband's name. Since i was not informed about this during customer care call.
This is absolutely a cheating method.
I strictly say that i wanted to cancel this and refund the amount Rs. 1699/-

Dear Sir/madem,
I am requesting you to refund this
day 11.06.2021debit amount on my
SBI account ([protected]).
Because i am not intrested any plan.
So am requesting you to send back my
Amount Rs. 699

Kindly
ARUNKUMAR A
Mobile no:[protected]
Amount :699
Date :11/06/2021

I bought mobile iPhone 12 mini using bajaj finserve and the offer given 6000 cash back after 3 emi but now its been 4 emi but i did not get any cashback from bajaj finserve. My loan number is 5X0CDDGQ581535 .
Name:- Mahammad Thameem
Mobile no. [protected]

It is ridiculous that daily 4 to 5 times, I am receiving voice calls and SMS at all possible odd hours from bajaj finserv for asking me to take loan and credit card. I am not interested to take any loan and several times i have requested that please do not call or SMS me for loan requirement. Also for the credit card, I have informed the very first call that I am not interested in credit card. once I cut the call, he puts the status as I am interested in cards & start getting calls & SMS for document collection & KYC

Kindly take necessary action for stopping phone call at my number else I will be forced to take action against Bajaj Finserv for disturbing me on and of[censored]sing several different numbers

Please note this number for your action : +91- [protected]

I faced an Issue where I applied for a Bajaj Finserv EMI network card and It got approved within minutes and I got a credit limit, I even completed the ENACH Process and Paid the fees of Rs 567.
It says in the app that the card is ready to use, I tried to use it at Amazon and flipkart and the card is not working anywhere and If it is approved and the customer has a flawless cibil score, I am still facing issues and I am unable to log into the Experia portal as well and I am not receiving any OTPs on my phone for logging into the Experia portal.
I am only able to login to the app and it shows there that the card is active, When I tried to login to the Bajaj Store(No Other Store).
Your own Bajaj Store, it is showing that you don't seem to have an EMI card.
What kind of fraudulent practice is this ?
It should not be this difficult to use a credit card in 2021 with all the bells and whistles and especially when there is a requirement for relaxed liquidity in a Global Pandemic.
Very Disappointing experience.

I ordered realme 7 on 2nd june 2021 and i haven't recieved my product yet.
I want to cancel my order.
How should i do that?

Is HDFC Life Group Credit Protect Plus Insurance Policy Mandatory[ I am told yes ] ?
2. If yes, When my loan Tenure is 7 Years, why the Policy term for 15 Years? which i was told i wont be charged the day i will close my loan, now i see i need to pay 4% foreclose charge + whole Insurance amount(68000)
3. How you do the Calculation ? Approved Loan Amount 1335000 + Insurance Amount [69467], How it becomes : 1409466 ?

Loan No : P401PSP2701269

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Also the whole day all of your executives keep saying they will be credited in 30 min, Now they have stopped answering msg or calls, Well! After Sell most of does, NOt expected.

Already Emailed to Bajaj Leadership, But no response, Seems only consumer court and RBI is only the option left.

I have recordings of every bit of conversation,