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Bajaj Finserv Complaints & Reviews

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Updated: Oct 24, 2025
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Bajaj Finserv reviews & complaints page 62

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S
Shebaa Anbu
Jun 11, 2021
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Address: Puducherry

I wanted to cancel the CPP membership in my husband's name. Since i was not informed about this during customer care call.
This is absolutely a cheating method.
I strictly say that i wanted to cancel this and refund the amount Rs. 1699/-
Bajaj Finserv customer support has been notified about the posted complaint.
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    arun8800
    Jun 11, 2021
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    Dear Sir/madem,
    I am requesting you to refund this
    day 11.06.2021debit amount on my
    SBI account ([protected]).
    Because i am not intrested any plan.
    So am requesting you to send back my
    Amount Rs. 699

    Kindly
    ARUNKUMAR A
    Mobile no:[protected]
    Amount :699
    Date :11/06/2021
    +1 photos
    Bajaj Finserv customer support has been notified about the posted complaint.
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      M
      mohd thameem
      Jun 11, 2021
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      Address: Moodbidiri

      I bought mobile iPhone 12 mini using bajaj finserve and the offer given 6000 cash back after 3 emi but now its been 4 emi but i did not get any cashback from bajaj finserve. My loan number is 5X0CDDGQ581535 .
      Name:- Mahammad Thameem
      Mobile no. [protected]
      Bajaj Finserv customer support has been notified about the posted complaint.
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        J
        JaiseA
        Jun 11, 2021
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        It is ridiculous that daily 4 to 5 times, I am receiving voice calls and SMS at all possible odd hours from bajaj finserv for asking me to take loan and credit card. I am not interested to take any loan and several times i have requested that please do not call or SMS me for loan requirement. Also for the credit card, I have informed the very first call that I am not interested in credit card. once I cut the call, he puts the status as I am interested in cards & start getting calls & SMS for document collection & KYC

        Kindly take necessary action for stopping phone call at my number else I will be forced to take action against Bajaj Finserv for disturbing me on and of[censored]sing several different numbers

        Please note this number for your action : +91- [protected]
        Bajaj Finserv customer support has been notified about the posted complaint.
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          S
          Shwetank Shukla
          from Bengaluru, Karnataka
          Jun 7, 2021
          Resolved
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          Resolved

          Address: 4th Floor, Bajaj Finance Ltd, Pune - Ahmednagar Hwy, behind Hyatt Hotel, Viman Nagar, Pune, Maharashtra 411014

          I faced an Issue where I applied for a Bajaj Finserv EMI network card and It got approved within minutes and I got a credit limit, I even completed the ENACH Process and Paid the fees of Rs 567.
          It says in the app that the card is ready to use, I tried to use it at Amazon and flipkart and the card is not working anywhere and If it is approved and the customer has a flawless cibil score, I am still facing issues and I am unable to log into the Experia portal as well and I am not receiving any OTPs on my phone for logging into the Experia portal.
          I am only able to login to the app and it shows there that the card is active, When I tried to login to the Bajaj Store(No Other Store).
          Your own Bajaj Store, it is showing that you don't seem to have an EMI card.
          What kind of fraudulent practice is this ?
          It should not be this difficult to use a credit card in 2021 with all the bells and whistles and especially when there is a requirement for relaxed liquidity in a Global Pandemic.
          Very Disappointing experience.
          +2 photos
          Jun 8, 2021
          Complaint marked as Resolved 
          Contacted the GRO at Bajaj Finserv, She was polite and helped me out in every details I had doubts about. Thank you Shwetank
          Bajaj Finserv customer support has been notified about the posted complaint.
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            R
            rishavr12
            Jun 7, 2021
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            I ordered realme 7 on 2nd june 2021 and i haven't recieved my product yet.
            I want to cancel my order.
            How should i do that?
            +1 photos
            Bajaj Finserv customer support has been notified about the posted complaint.
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              P
              Pk_s
              Jun 7, 2021
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              Address: pune

              Is HDFC Life Group Credit Protect Plus Insurance Policy Mandatory[ I am told yes ] ?
              2. If yes, When my loan Tenure is 7 Years, why the Policy term for 15 Years? which i was told i wont be charged the day i will close my loan, now i see i need to pay 4% foreclose charge + whole Insurance amount(68000)
              3. How you do the Calculation ? Approved Loan Amount 1335000 + Insurance Amount [69467], How it becomes : 1409466 ?

              Loan No : P401PSP2701269

              image.png
              image.png
              Also the whole day all of your executives keep saying they will be credited in 30 min, Now they have stopped answering msg or calls, Well! After Sell most of does, NOt expected.

              Already Emailed to Bajaj Leadership, But no response, Seems only consumer court and RBI is only the option left.

              I have recordings of every bit of conversation,
              Bajaj Finserv customer support has been notified about the posted complaint.
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                S
                Sura Subramanyam
                Jun 7, 2021
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                Address: 18-5-430, saptagiri nagar tirupathi chittoor ap

                Please cancel this 442SCEGU996413
                +1 photos
                Bajaj Finserv customer support has been notified about the posted complaint.
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                  R
                  raju730
                  Jun 1, 2021
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                  Address: chhoti yusfpur hajipur

                  I have took a loan from bajaj finserve which loan no 4L6DPF55565438 we have already pay emi on time and also the company has provide me NOC but his tele caller is call me for emi when company has provided me NOC then how to pay EMI my civil score getting down due to loan account is active according to company employee so kindly resolve my problem
                  +1 photos
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Jun 01, 2021
                  Updated by raju730
                  I have took a loan from bajaj finserve which loan no.4L6DPF55565438 we have already pay emi on time and also the company has provide me NOC but his tele caller is call me for emi when company has provided me NOC then how to pay EMI my civil score getting down due to loan account is active according to company employee so kindly resolve my problem

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                    J
                    Jayanta Adak
                    May 30, 2021
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                    I purchased a synthesizer from Amazon 3/5/21, it was clearly written that it was in no cost emi and I can purchase through bajaj emi card..but after I purchased I a got call from bajaj and said about CPP..I didn't understand and I'm sure they said it is the annual charge for the card and it's one time only..not only that my loan amount was 2298 per month..the said rs 189 will be added for the card..but I have got a massage that I need to pay 2702.why this kind of thing will happen..410ECFGY931072 this the product Lan no...410ETBGZ218575 this is lan no of CPP
                    Now I need to cancel the cpp and want to know why the emi amount is 2702
                    Immediately..
                    Bajaj Finserv customer support has been notified about the posted complaint.
                    Dear Customer,

                    Request you to connect with Bajaj Finance for membership cancellation request.

                    Regards
                    CPP Team
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                      D
                      diff_2013
                      from Pune, Maharashtra
                      May 29, 2021
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                      These days I keep on receiving at least 8 - 10 spam calls in a day. The calls keep coming from various mobile or landline numbers.
                      For example +[protected]

                      The bajaj finserve representative keeps informing me that a new credit card has been issued in my name! However I have never placed any request for any such cards. I DO NOT want any credit card from Bajaj Finserve. I have never requested for any!

                      Every time I have to tell them not to issue any card and they eventually cut the phone.

                      I wish to raise a concern that bajaj finserve is forcefully issuing cards in the name of customers existing or new customers without their consent or any formal application.
                      Such practices should stop immediately.
                      Bajaj Finserv customer support has been notified about the posted complaint.
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                        T
                        T Ramakrishna Chowdary
                        May 28, 2021
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                        Address: Anantapur dist AP, India

                        To the Hon'ble Bajaj Finance Compliant Wing, My Name is R. Lakshmidevi, I have taken a personal loan through Bajaj Finance. Despite the Rs., The finance company did not recover the EMI amount for the month of May, then on May 17 the recovery staff of your finance company called and asked me to pay my May EMI amount online through Google Pay, as soon as I pay the EMI amount online. I did, however you could not recover the EMI through the bank even though there was money in your company account, you were late and I was fined Rs 295 for not being able to DEDUCT by the bank, so how can you blame the company and fine me?
                        Bajaj Finserv customer support has been notified about the posted complaint.
                        May 28, 2021
                        Updated by T Ramakrishna Chowdary
                        To the Hon'ble Bajaj Finance Compliant Wing, My Name is R. Lakshmidevi, I have taken a personal loan through Bajaj Finance. Despite the Rs., The finance company did not recover the EMI amount for the month of May, then on May 17 the recovery staff of your finance company called and asked me to pay my May EMI amount online through Google Pay, as soon as I pay the EMI amount online. I did, however you could not recover the EMI through the bank even though there was money in your company account, you were late and I was fined Rs 295 for not being able to DEDUCT by the bank, so how can you blame the company and fine me?
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                          H
                          Hoty
                          May 28, 2021
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                          Sir...i closed my loan account and still money is deducting from my account as bajaj mandate fail charges for approx 9 times..i hope you solve my issue as i am unable to use my savings account anymore as money is continously deeducting from my account. Stanley pasala
                          loan num...34HDPFFF476446
                          Mail. Arther.[protected]@gmail.com
                          Bajaj Finserv customer support has been notified about the posted complaint.
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                            I
                            Inderjit Dhillon
                            May 28, 2021
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                            Address: NANGAL TOWN SHIP PUNJAB

                            Respected Sir,
                            I took personal loan for Washing Machine w.e.f 18/06/2007 from Bajaj Finserve, I am paying EMI regularly, but the last Installment which one is due one 15/04/2008 and cleared through cheaq no. 879943 of Rs. 739/- which is cleared on 05/05/2008, on 23/10/2008 they said the cheaq number 879943 was dishonored by the bank, but the amount show deducted in statement of account. 05/05/2008 all installments paid and loan is completed on 15/06/2008. After 5 months they inform me to pay Rs. 739/- of 10th installment which is dishonored by the bank also they said to pay penalty Rs 30, 954/- from 31/01/2009 to till date of 2021 .
                            After the long arguments the recovery people said if I pay Rs.739/- then they will resolve the penalty amount which one is affect your Cibil score. Then without any delay I submit Rs. 739/- via cash Receipt Number[protected] dated 27/07/2020.
                            Now the recovery people said harassing me harshly and rudely to pay the penalty amount of Rs. 30, 954/- . I am asking them to return the my bounced cheaq No. 879943 which was dishonored by the bank, then they refuse to return the cheaq. They are not in a mood to understand my situation

                            Write above subject, I have been constantly requesting Bajaj Finserve officials 23/10/2008 to till date of 2021 to clear the remarks of delayed payments or penalty so that I can improve my cibil score to apply for Education loan for my daughter’s higher studies. I have cleared all my installments but they are not responding to any of my plead to do me a goodwill favor. I have requested them several times regarding this both offline and online personally but they are not even having a basic courtesy to even try.
                            Whereas Bajaj Finserve is being very unprofessional, unsupportive and not at all customer friendly in this matter. They are not even bothered to even respond to any of my requests.
                            I have attached all the necessary documents and the copies of the dispute report, my Cibil Report and their response along with this mail. I kindly request you to intervene in this matter and please help me clear all my remarks. As it is causing a huge problem for me to apply for Education loan with the current Cibil score.

                            The loan recovery agent was threatening me because of penalty issue they called me at around 9p.m. daily and abuses, threatened me in front my wife and Daughter.

                            I would to file complain against this company because they use to cheats customer I have already settled everything but still it's getting charged from my account they use to misbehave with customer's they doesn't have manner that how to deal with customers I'm facing so much of problem because of this fouls transaction please help me to get this resolve.
                            Bajaj Finserve STAFF GIVES ME THE MENTAL AS WELL AS PHYSICAL HARASSMENT DUE TO DEFICIENCY IN SERVICES, AND UNFAIR TRADE PRACTICE.
                            Ombudsman Being an Hon’ble post of justice, it is my humble request to your good self to please accept this complaint and take necessary action against the concerned Manager along Recovery Agent so that public at large should not be harassed in future.
                            Waiting for reply of action taken by your good self against the concerned in the interest of justice.
                            Copy kept for further Necessary Civil and Criminal Action.
                            Thanks & Regards
                            Name: Parveen Kumar.
                            Customer Id: 1611126
                            Cibil control no.: 3, 43, 41, 31, 594
                            Date: 16/07/2020
                            Cell : [protected]
                            Bajaj Finserv customer support has been notified about the posted complaint.
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                              N
                              Nameeta Goyal
                              from Pune, Maharashtra
                              May 24, 2021
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                              Misleading and false information provided while selling the overdraft, I had to pay 13k from my account to transfer to Bajaj Experian account as processing. Now the entire loan amount is in Bajaj account and they are asking to pay 19k to close this fraud loan account? Its a big scam. Bajaj should look into it.
                              Loan account num - 402SPFGK029201
                              Bajaj Finserv customer support has been notified about the posted complaint.
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                                T
                                Thilagavathi k
                                from Chennai, Tamil Nadu
                                May 24, 2021
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                                Address: Akkur

                                Dirdb Rtn charge debited from my account, without my knowledge, kindly refund the amount

                                [protected]
                                Bajaj Finserv customer support has been notified about the posted complaint.
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                                  D
                                  doke835
                                  May 22, 2021
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                                  Address: 304, B Wing, Bhoomi Complex CHS, Pipeline Road, Kalyan (E)- 421306

                                  Hello Bajaj finserv,

                                  It is ridiculous that daily 5 to 8 times, I am receiving multiple voice calls whole day from bajaj finserv for asking me to take loan. I am not interested to take any loan and several times i have requested that please do not call or SMS me for loan requirement..

                                  Kindly take necessary action for stopping phone call at my number else I will be forced to take action against Bajaj Finserv for disturbing me on and of[censored]sing several different numbers

                                  Please note this number for your action : +91- [protected]
                                  Bajaj Finserv customer support has been notified about the posted complaint.
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                                    D
                                    Dhanshu yadav
                                    May 19, 2021
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                                    Address: Bhaluhari kuddi chand kaimur bhabua 821106

                                    Sir
                                    I'm divyanshu yadav and i applied education loan and after that they return call for paid 3500 rupees after that i surely paid and after some time again 2500 rupees paid for gst
                                    Bajaj Finserv customer support has been notified about the posted complaint.
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                                      R
                                      ruban rubn
                                      from Chennai, Tamil Nadu
                                      May 18, 2021
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                                      Without my knowledge they have created cpp telebinding and bajaj finserv has deducted my money . so as my request to cancel the service and refund my money. pls take as immediate request
                                      +1 photos
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      We wish to inform you that your CPP membership IM6810419 has already been cancelled on 25/05/2021 on the request received from BFL.

                                      Please contact us on our help line number between 11 AM – 9 PM at [protected] (toll-free) or [protected] for any further assistance.

                                      Regards,

                                      CPP Team
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                                        S
                                        sunny@1996
                                        May 17, 2021
                                        Resolved
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                                        Resolved

                                        Address: SHIMLA

                                        My name is jagdish thakur i have purchased samsung refrigerator worth rupees of (19000) and my emi is (1900) according to (10/0) scheme but my emi deduction is (2051) which is i am not able to pay kindly cancel this cpp asset care lan number (476bewgx455862)

                                        regard
                                        jagdish thakur
                                        [protected]
                                        Aug 6, 2021
                                        Complaint marked as Resolved 
                                        Bajaj Finserv customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        We are unable to find the CPP membership from given details.

                                        Request you to connect with Bajaj Finance for membership cancellation request.

                                        Regards
                                        CPP Team
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