Claimed

Bajaj Finserv Complaints & Reviews

1.6
Updated: Nov 20, 2025
Complaints 6856
Resolved
2028
Unresolved
4828
Contacts

File a complaint to Bajaj Finserv

Having problems with Bajaj Finserv?

File a complaint and get it resolved by Bajaj Finserv customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bajaj Finserv reviews & complaints page 57

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Nikita Chouhan
Aug 2, 2021
Report
Copy

Address: Kripal nagar, Gulabbari Ajmer

I bought laptop in April. But since June another new amount is being deducted from digital cup telebinding. That is without any information.
Bajaj Finserv customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    ragu1969
    Aug 2, 2021
    Report
    Copy

    I have recently tele binding was activated for my account without my authorization.
    The remi insurance tele binding, customer Id[protected]
    Bajaj Finserv customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      VigneshwarNagarajan
      Aug 2, 2021
      Report
      Copy

      I had a Flexi loan 421TFTGN337571 for Rs. 5, 00, 000. My customer ID is 12698305. I have foreclosed it on 30/07/2021. But I have received message, that I have to maintain Rs. 7639 in my account balance for this loan account 421TFTGN337571 on 02/08/2021. Today(02/08/2021), my bank account was debited Rs. 7639. How could you debit money from me, for a loan I preclosed by paying extra Rs. 30.811. Isn't that enough.

      My Customer ID: 12698305
      Loan Account No: 421TFTGN337571
      Foreclosure Date: 30/07/2021
      Additional EMI Debited Amount and Date: Rs. 7639 on 02/08/2021
      Bajaj Finserv customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Ari Murugan
        Aug 1, 2021
        Report
        Copy

        Address: Meenakshi show room .manamadhurai

        I purchase from pulser ps 6 bike in manamadhurai meenakshi bike show room.bike is not started .company no response.
        Bajaj Finserv customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          Mbharathreddy
          Jul 31, 2021
          Report
          Copy

          I not even used my Bajaj emi card . I just got yesterday by paying 560 rupees and it's blocked. Now I don't even trust and believe in Bajaj Finserv emi card and their other products. Please revert my money 560 back. My customer ID [protected]. Please I want my money back. I don't want your services. Please 🙏🙏🙏🙏
          Bajaj Finserv customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            vkshri
            Jul 31, 2021
            Report
            Copy

            Address: pune

            Dear Bajaj finance team
            Myself the brother of Mr. Kuldeep Shrivastava, who took a loan from Bajaj, A/c no.-4A7RPLGO310575. Unfortunately he died during corona time in April dtd-25.04.21. We intimated immediately to Bajaj team about his death.
            But no action, the Bajaj team asked for Payment (EMI) for April, May, JUNE, JULY and again asking for the month of AUGUST.reminder messages and calls receiving. as we have submitted 3-4 times all related original documents of deceased. but no body is taking care, we are suffering a lot, we also have a claim of HDFC on behalf of BAJAJ (around Rs- 2lacs).
            Mr. NEERAJ PANDEY (MOB no.-[protected]) he asked us to pay EMI and submit documents then we will close the Loan and arranged Claim. But as usual after making payment thru UPI no response from him and calls closed. why we are getting suffered and making payments, why BAJAJ is offering loan and insurance, if any mishappening happen only to trouble and creating obstacle in deceased person.
            Bajaj Finserv customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Prem Chand.p.k
              Jul 30, 2021
              Report
              Copy

              I have mobile insurance for my new mobile i claim that one they pick up my phone for repairing from april till now i didnt got my phone to me i want my phone
              Bajaj Finserv customer support has been notified about the posted complaint.
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                assembler2019
                Jul 29, 2021
                Report
                Copy

                My loan details are as follows -

                Loan account number - P402PSP2875212

                I have taken bajaj finserv personal loan but at the time of loan processing bajaj executive never told me about the credit vidya fees and flexi fee. But after disbursement of loan they have deducted 11000/- from my loan which is incorrect.

                I have been charged -
                Credit vidya fees - Rs. 4999/-
                FLEXI FEE: Rs. 5, 999

                I have already been charged 12000/- in the name of processing fee, Stamp fee and emi network card (which I was not aware of)

                This information was not communicated to me by my Bajaj executive. I haven't informed and i also don't need credit vidya report & insurance also. But no positive response from bajaj.

                I need this maney back. As these 2 facilities are not required to me. I need refund for the amount of rs.11, 000/-

                I called up the customer care and they said it is a mandatory fees but i think it is upto the customer if he wants the "credit viday fees" to be charged or not. This is a hidden charge which was never revealed by the company while giving the loan. It is like taking money from customer without their consent by adding such charges which is not at all needed by the customer.

                Please help me to resolve this issue and get money back.
                Bajaj Finserv customer support has been notified about the posted complaint.
                Aug 04, 2021
                Updated by assembler2019
                My loan details are as follows -

                Loan account number - P402PSP2875212

                I have taken bajaj finserv personal loan but at the time of loan processing bajaj executive never told me about the credit vidya fees and flexi fee. But after disbursement of loan they have deducted 11000/- from my loan which is incorrect.

                I have been charged -
                Credit vidya fees - Rs. 4999/-
                FLEXI FEE: Rs. 5, 999

                I have already been charged 12000/- in the name of processing fee, Stamp fee and emi network card (which I was not aware of)

                This information was not communicated to me by my Bajaj executive. I haven't informed and i also don't need credit vidya report & insurance also. But no positive response from bajaj.

                I need this maney back. As these 2 facilities are not required to me. I need refund for the amount of rs.11, 000/-

                I called up the customer care and they said it is a mandatory fees but i think it is upto the customer if he wants the "credit viday fees" to be charged or not. This is a hidden charge which was never revealed by the company while giving the loan. It is like taking money from customer without their consent by adding such charges which is not at all needed by the customer.

                Please help me to resolve this issue and get money back.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  Mahipal Reddy Pasham
                  Jul 29, 2021
                  Report
                  Copy

                  Address: D-139, OKHLA INDUSTRIAL AREA, PHASE - 1,NEW DELHI - 110020
                  Website: www.bajajfinserv.in

                  BRHOV

                  HI,
                  I Have Purchased CPP Mobile Insurance(FONE SAFE) from Bajaj FinServ.
                  (FOR My SAMSUNG-S10 Purchased From AMAZON.IN)

                  After when my mobile got damaged i have Called CPP(BAJAJ FINSERV) For Claim.FONESAFE CLAIM REFERENCE NUMBER : NV[protected]: MEMBERSHIP NO:IM6426804

                  They asked me to repair the phone and send them the Repair bill And Phone Purchase Invoice Bill send Physically ​to their address for claim.

                  When i send them the Repair Bill And Phone purchase Incoive from AMAZON.

                  They say that the phone Purchase invoice From AMAZON has wrong Details.

                  I told them that the phone invoice From AMAZON is GENUINE
                  and also told them that i cannot Manipulate that for CPP(BAJAJ FINSERV) REQUIREMENT.
                  I asked them to correct the details with AMAZON INVOICE if they have wrong detils of my phone
                  but there is no response.
                  i UNDERSTOOD THAT that they are wantedly doing this to avoid the payment of Repair Bill.

                  From then i emailed them BUT they say that my original purchase invoice details are wrong.

                  request you to do the needful as fast as possible

                  samsung-S10-IMEI NO. [protected]
                  I HAVE ATTACHED ALL THE RELEVANT DOCUMENTS
                  +5 photos
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Aug 17, 2021
                  Updated by Mahipal Reddy Pasham
                  Hi
                  I didn't get any communication from Bajaj Finserv insurance
                  Dear Customer,

                  We hope your query related to CPP has been successfully resolved.

                  Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

                  Regards
                  CPP Team
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    T
                    Tony Issac
                    Jul 29, 2021
                    Report
                    Copy

                    I purchased a mobile on emi basis. My instalment is ₹1666/month. But these Bajaj Finserv frauds are calling and charging me ₹286/month as digital cpp telebinding which is without my permission. I submitted a complaint in their branch office . But they simply ignore the complaint.So please help me to cancel this and refund the amount.
                    Bajaj Finserv customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Schauhan2463
                      from Mohali, Punjab
                      Jul 29, 2021
                      Report
                      Copy

                      Hello i purchased a refrigerator but bajaj finserv activated cpp asset care without my affirmation. i want this to be cancel asap.

                      my name is Sagar Rana my cpp asset care id no. is AS0876775. I want to cancel this membership
                      Bajaj Finserv customer support has been notified about the posted complaint.
                      Dear Customer,

                      We wish to inform you that your CPP membership AS0876775 has already been cancelled on Aug 5’21 on the request received from Bajaj Finance.

                      Regards
                      CPP Team
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        assembler2019
                        Jul 28, 2021
                        Report
                        Copy

                        My loan details are as follows -

                        Loan account number - P402PSP2875212

                        I have taken bajaj finserv personal loan but at the time of loan processing bajaj executive never told me about the credit vidya fees and flexi fee. But after disbursement of loan they have deducted 11000/- from my loan which is incorrect.

                        I have been charged -
                        Credit vidya fees - Rs. 4999/-
                        FLEXI FEE: Rs. 5, 999

                        I have already been charged 12000/- in the name of processing fee, Stamp fee and emi network card (which I was not aware of)

                        This information was not communicated to me by my Bajaj executive. I haven't informed and i also don't need credit vidya report & insurance also. But no positive response from bajaj.

                        I need this maney back. As these 2 facilities are not required to me. I need refund for the amount of rs.11, 000/-

                        I called up the customer care and they said it is a mandatory fees but i think it is upto the customer if he wants the "credit viday fees" to be charged or not. This is a hidden charge which was never revealed by the company while giving the loan. It is like taking money from customer without their consent by adding such charges which is not at all needed by the customer.

                        Please help me to resolve this issue and get money back.
                        Bajaj Finserv customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          T
                          tangpareshan@4596
                          Jul 27, 2021
                          Report
                          Copy

                          Hi,

                          I applied for bajaj finserv RBL Bank platinum plus Supercard on 13th July 2021, which I was supposed to receive in 7 working days. But I have not received it yet, So when I contacted customer care, they said it's dispatched and you will receive tracking detail via SMS. But I have not received any tracking detail and also not received my card. I have also attached the screenshot of the SMS which I received from Bajaj confirming the application is in process.
                          +1 photos
                          Bajaj Finserv customer support has been notified about the posted complaint.
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            Kukubdnaam
                            Jul 27, 2021
                            Report
                            Copy

                            Address: Krishna auto sales(10192) 306/1, Lajpat nagar new railway road Gurgaon

                            Hiii,
                            I had taken a bike on 18th October 2021. He is not even 1 year old. And his front wheel got damaged.

                            Name- Hariom
                            Email - [protected]@gmail.com
                            Phone no. [protected], [protected]
                            VPO. Nanu kalan
                            Bajaj Finserv customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              Dona03
                              Jul 27, 2021
                              Report
                              Copy

                              Bajaj finserv is crossing their limits. They are calling me regularly and sending me more than 10 messages per day. Yesterday i was in a meeting and i got a call from them. I declined the call but they jeep calling me again and again like a psychopath. Please do something about this. Stop them Please.
                              +1 photos
                              Bajaj Finserv customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                manaspatil101
                                Jul 27, 2021
                                Report
                                Copy

                                A CPP Tele Binding loan was activated by Bajaj Finserv without my affirmation.I request to shut this loan as soon as possible and also initiate a refund against the same.
                                Loan account number: 577CTBHA679747
                                +1 photos
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                Aug 03, 2021
                                Updated by manaspatil101
                                2nd EMI has also been debited this month
                                Dear Customer,

                                We are unable to find the membership from given details

                                Request you to connect with Bajaj Finance for membership cancellation request.

                                Regards
                                CPP Team
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  C
                                  chirayu3214
                                  Jul 26, 2021
                                  Report
                                  Copy

                                  Dear Team,

                                  I am getting calls everyday by bajaj finserv for new schemes and pre-approved offer. I also get calls on sundays on holidays for the same. Since last more than couple of months, i have asked to put DND status in front of my name, but still calls are keep on coming and when ask for DND, they behave rudly and say “you will not get call from now”. This is pathetic system and full of data sharing. The case is of vadodara branch.

                                  Please take strict action against it as this complaint is of so many people.

                                  Regards,
                                  Chirayu Chokshi
                                  Bajaj Finserv customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    Pradhip Ravi
                                    Jul 26, 2021
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Unable to cancel order from EMI STORE

                                    Unable to cancel order from Bajaj Finserv EMI store, even after emailing and going to one of Bajaj Finservs Office in person . We have placed an order by mistake . We canceled the order when asked for confirmation, yet the order has been confirmed and we are unable to cancel the order.
                                    Orders # [protected]...
                                    +1 photos
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy
                                    S
                                    Sreenivas Rao
                                    from Idukki, Kerala
                                    Jul 26, 2021
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Bajaj Bangalore Richmond

                                    Hello Bajaj,

                                    I already cleared my outstanding home loan and it's been 1 month. I did not receive any update from Bajaj Fin serv, even I tried to call the Bajaj, most of the customer care no's are fake and they are asking money ... really pathetic, process worsens, when I'm calling to customer care No's ask for no objection letter and when I am asking the when I can I get the original documents

                                    no proper response,

                                    Currently, I am facing a big issue, I sell my flat to one of the buyers he paid 15% of the amount I used for medical emergencies. since it is one month I don't have information on when Bajaj will respond and when will receive the original documents. the buyer starts asking money 15% of what he paid and he is given the time till the end of July 2021.

                                    I don't have money and I don't know, how to proceed further

                                    Please do the needful

                                    Bajaj Loan account no: 404HSL76204099

                                    Regards,
                                    Srini
                                    +91 [protected](m)
                                    Jul 26, 2021
                                    Complaint marked as Resolved 
                                    It is not resloved.
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      praneeth lagisetty
                                      Jul 24, 2021
                                      Report
                                      Copy

                                      Hi,
                                      I am getting 4 calls daily from bajaj to take their personal loan off for which I’m not interested to take please stop calling to take loan.
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit