Dear sir
I have a loan from bajaj finserv for digital product loan acct no - 425DPFFQ111922
Disbursed on date 29/12/2019
Firstly, the convinience fess which is charged in first month only, is charged many times
Secondly, when i opted for moratorium offer in lockdown period
They charged moratorium interest and ecs return charges, BOTH AT THE SAME TIME
Thirdly, they charges some “excess money” every month ranging from small to big amount
Fourthly, My bank account is debited many amounts, many times, in the name of ECS RETURNED CHARGES MANDATE
But i havent signed any such mandate form
Still as of now, my total outstanding in much higher than my remaining emi’s
They always have some extra charged levied on my account.
They dont have proper customer care.
When i complaint abt it, they mark my complaint “resolved”, without giving any reply
Kindly instruct bajaj finserv to reverse all the extra and unnecessary charges from my account
Thanks and regards
Prashant tiwari
Mobile - [protected]
Bajaj Finserv customer support has been notified about the posted complaint.
Jun 20, 2021
Updated by prashantconsumer No reversals made yet
No proper response from bajaj finserv yet
Jul 15, 2021
Updated by prashantconsumer No reversals made yet
And they blocked my card also
In moratorium period, they applied moratorium interest as well as emi bounce charges
Which is not possible .
Only one thing can happen, either emi bounce or moratorium interest
Kindly look into the matter please
And instruct them to reverse all the charges and unblock my card
Jul 25, 2021
Updated by prashantconsumer Dear sir
No reversals made by bajaj finance yet.
They blocked my card as well for future use
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