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Bajaj Finserv Complaints & Reviews

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Updated: Oct 24, 2025
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Bajaj Finserv reviews & complaints page 74

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U
Uttara Arun Shirose
from Powai, Maharashtra
Nov 30, 2020
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My name is uttara Arun Shirose, I have purchased aphone on emi from bajaj finance, my emi is 1299 monthly basis and Total amount Rs.12990
But now received msg from bajaj finance that ur emi is 1620, after that i checked my loan details the digital cpp telebinding (321 rs per emi) activited without my permission.

It's totally fraud, i'm not capable to pay this cpp charges

My loan no is
405DPFGH157098

DIGITAL CPP TELEBINDING,
Loan a/c no: 405DTBGJ380279

Kindly please resolve the issue on urgent basis

With regards
Uttarashirose
[protected]
Bajaj Finserv customer support has been notified about the posted complaint.
Dear Customer,

We wish to inform you that your CPP membership IM5965971 has already been cancelled on Dec 4’20 as per the request received from Bajaj Finance.

Regards
CPP Team
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    S
    Surendra Ku Vishwakarma
    Nov 30, 2020
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    I noticed that amount of rs 707/- was debited towards cmp mandate for Bajaj Finserv. I have recently purchased a mobile online on zero cost emi. And every month emi is being paid but now another amount of 707/- has deduction and also it is going to continue till my last emi. Why?
    In my previous purchase as long installments were paid every month even during lockdown but no certain amount as cmp mandate was deducted by then.
    I have been customer of Bajaj since 2005 and this has never happened.
    Kindly clarify and cancel this cmp mandate as soon as possible
    Bajaj Finserv customer support has been notified about the posted complaint.
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      P
      from Powai, Maharashtra
      Nov 29, 2020
      Resolved
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      Resolved

      Please cancel my cpp tele building membership and policy i requested cancel that, please we cant pay that emi loan amount.please contact me
      Nov 29, 2020
      Complaint marked as Resolved 
      My self Priyanka Talawar contact number.7899537620 plz cancel cpp tele building please
      Bajaj Finserv customer support has been notified about the posted complaint.
      Nov 29, 2020
      Updated by [email protected] Talawar
      Cancel cpp tele building
      Please cancel my cpp tele building membership and policy i requested cancel that, please we cant pay that emi loan amount.please contact me
      Arun Ravo's reply, Dec 2, 2020
      refound my amount
      CPP Group India Customer Care's response, Dec 31, 2020
      Dear Customer,

      Request you to connect with Bajaj Finance for membership cancellation request.

      Regards
      CPP Team
      I have purchased a mobail on EMI from bajaj finance(I paid some amount on downpayment), my EMI Rupees 1099/- Per month for 7 months.
      But now received msg from bajaj finance that ur EMI is Rupees 1379/-, after that i checked my loan details the digital cpp telebinding activated without my permission.5UIDIDGk105185
      My loan no is
      It's totally fraud, I do not agree to pay these CPP charges.
      Please take action as soon as possible.
      ADVERTISEMENT
      CPP Group India Customer Care's response, Dec 31, 2020
      Dear Customer,

      Request you to connect with Bajaj Finance for membership cancellation request.

      Regards
      CPP Team
      Please cancel my cpp tele building membership and policy i requested cancel that, please we cant pay that emi loan amount.please contact me
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        G
        Geetha chandan
        from Powai, Maharashtra
        Nov 29, 2020
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        Address: Karnatak

        I hv purchased washing using emi card.but it's showing high emi ...they hv included cpp asset care policy without my concern.my emi starts from Dec 2 nd.so plz cancell cppasset care policy immediately..I am ur regular customer
        Bajaj Finserv customer support has been notified about the posted complaint.
        Nov 29, 2020
        Updated by Geetha chandan
        Cancellation my cppassetpolicy
        Dear Customer,

        Request you to connect with Bajaj Finance for membership cancellation request.

        Regards
        CPP Team
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          P
          Priyanshu Maitra
          from Powai, Maharashtra
          Nov 28, 2020
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          I have purchased a laptop on EMI from bajaj finance(I paid some amount on downpayment), my EMI Rupees 3917/- Per month for 8 months.
          But now received msg from bajaj finance that ur EMI is Rupees 4658/-, after that i checked my loan details the digital cpp telebinding activated without my permission.
          My loan no is 410DPFGJ742797
          It's totally fraud, I do not agree to pay these CPP charges.
          Please take action as soon as possible.
          Bajaj Finserv customer support has been notified about the posted complaint.
          Dec 01, 2020
          Updated by Priyanshu Maitra
          They didn't even replied to the e-mail that I wrote. They are completely fraudster. I'm gonna report this in consumer forum of gov now.
          Dec 01, 2020
          Updated by Priyanshu Maitra
          Bajaj Finserv Service Request No. is SR45142395
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            R
            rtdragon9
            from Hyderabad, Telangana
            Nov 28, 2020
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            I got several calls from the company to pay the amount ₹540 to activate the card for a week from the day I checked my online EMI card eligibility. They said that I will able to use the card for all the online and offline transaction, but after I paid the amount they gave me a EMI Card, which is not working for either online or offline transaction. I tried to call the customer service several times they aren't connecting to any representation.
            Bajaj Finserv customer support has been notified about the posted complaint.
            No representative has contacted me or resolved the issue yet.
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              R
              Rahul7370
              from Powai, Maharashtra
              Nov 28, 2020
              Resolved
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              Resolved

              Address: Chitta Mandir Road, Madhu Colony, Yamunanagar, Haryana- 135001

              Dear Sir/ Ma'am,

              My self Rahul Kumar and my registered mobile number is [protected] with bajaj finance, I have bought Samsung Fridge through emi from bajaj finance but i have not bought CPP ASSET CARE POLICY with that, So why you start this CPP ASSET CARE without my permission, I want to cancel the cpp asset CARE (LAN- 511BEWGL682065).

              My CPP ASSET CARE (LAN- 511BEWGL682065), my emi will start from 02 Jan 2021, so do it fast. Please cancel cpp asset care policy

              Thanks & Regards
              Rahul Kumar
              [protected]
              +1 photos
              Dec 4, 2020
              Complaint marked as Resolved 
              I have mailed on Bajaj finance mail I'd [email protected] and they cancelled my policy in 2 days. I shall be thankful for this
              Bajaj Finserv customer support has been notified about the posted complaint.
              Nov 30, 2020
              Updated by Rahul7370
              Till today there is no any update from Bajaj finserv. Actually Bajaj finserv is not a company, this is a group of thief's, who's stealing money from the salary of poor Indian people's. I would be inform you that our money is not the income of your father so please do not activate such type of policy CPP ASSET CARE- 511BEWGL682065 without our permission.
              CANCEL IT ON TOP PRIORITY BASIS.
              is your issue solved?
              I am having the same problem.
              Dear Customer,

              We wish to inform you that membership has already been cancelled on Dec 08’20 as pre request received from Bajaj Finance.

              Regards
              CPP Team
              Dear Sir/ Ma'am,

              My self ajay and my registered mobile number is [protected] with bajaj finance, I have bought Vivo Y50 through emi from bajaj finance on 28 Sep 2020 from amazon . but i have not bought CPP LIV ASSIST IN ECOM TB URBAN with that, So why you start this CPP LIV ASSIST IN ECOM TB URBAN without my permission, I want to cancel the cpp asset CARE (LAN- 581ULAGJ794653). how can you start any policy without my permission.

              My CPP LIV ASSIST IN ECOM TB URBAN (LAN- 581ULAGJ794653), my emi was start from 02 DEC . 2020, Please cancel cpp asset care policy and return my payment.

              Thanks & Regards
              AJAY

              Cancellation for CPP ASSET CARE (LAN- 511BEWGL682065) - Comment #3783116 - Image #0
              CPP Group India Customer Care's response, Jun 14, 2021
              Dear Customer,

              We wish to inform you that your CPP membership IL2113358 has already been cancelled on Jan 22’21 on the request received from Bajaj Finance.

              Regards
              CPP Team
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                A
                Arun Ayaparampu
                Nov 26, 2020
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                Iam arun. I want to cancel my ICICI CPP membership. They pressured me to take the membership by saying that my they are working along with bajaj finserv when I reject the cpp membership itv will also affect my bajaj emi card .. my loan id is : 44JETBGL663400. I want to cancel it. Please help me
                +1 photos
                Bajaj Finserv customer support has been notified about the posted complaint.
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                  A
                  Aadijain2020
                  from Powai, Maharashtra
                  Nov 25, 2020
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                  Hlo sir my name is sanjay jain i am from kalyan city Maharashtra. On 6 oct i had applied for loan of 50000 from ur company I had submitted all my documents and they asked Rs3100 for processing charges I had paid they through google pay then they asked rs5350 for tds charge thereafter they asked for rs 4750 for bank transferring charge thereafter they asked for 8455 for first emi charge thereafter they asked for 4280 thereafter they asked for 6750 for 2 digit otp and again 6750 for more 2 digit otp thereafter they asked 5150 more for rbi waiting charge then they asked for rs13890 for transfer charge thereafter they asked for rs7910 for RBI hold charge total I had paid 57755 for getting 50000 loan I asked to cancel my loan they are again asking RS 6250 for Cancelation charges.
                  By knowing your company name I had appiled for loan but ur company is cheating I want my money what I have transfer to you I request you plz refund my amount
                  +12 photos
                  Bajaj Finserv customer support has been notified about the posted complaint.
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                    J
                    jiban malik
                    Nov 25, 2020
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                    Hi
                    i am bajaj finserve customer, as i have received a message from my Bank that you have been deducted of amount 707 INR by Bajaj Finserve Ltd as CMP mandate debit.
                    I didn't get what this amount is and why you have been charged this amount no customer any information
                    +1 photos
                    Bajaj Finserv customer support has been notified about the posted complaint.
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                      S
                      Swanjali Ranjan
                      Nov 25, 2020
                      Resolved
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                      Resolved

                      Digital Cpp Tele binding/ activated without customer concern and information

                      Address: PATNA

                      I have purchased a Dell Laptop on bajaj finserv. In bajaj finserv there is mention of HP laptop. Regarding this i visited bajaj finserv office, and whatever they said regarding name mismatch for my product i was satisfied .But my concern is different and I'm troubling lots so kindly see by your end there is some asset which you provide on their product like warranty extend "DIGITAL CPP TELEBINDING '' activated without customer concern and...
                      +2 photos
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                      S
                      SHYAM&ATHIRA
                      Nov 25, 2020
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                      Address: India

                      Sir,
                      My name is SHYAM KUMAR. I'm a bajaj finserv customer since 2016. I haven't any complaints till yesterday. Yesterday, my registered bank account related bajaj finserv is debited RS. 707/- as "CMP Mandate Debit". I haven't any pending dues till yesterday due to insufficient balance and asper RBI Moratorium. All my emi deducted from my account time to time. After I informed bajaj finserv team about this unexpected deduction through email, they replied me that they deducted for Health EMI card. And they also blocked/cancelled the card. And telling that the fees deducted cannot be refunded. I don't even registered or activated such plans yet. I don't even seen their offers too. They are activating and cancelling, but the money is ours. This is for your kind information and needful action.
                      +3 photos
                      Bajaj Finserv customer support has been notified about the posted complaint.
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                        D
                        Dhiraj Ingole
                        Nov 25, 2020
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                        Address: Pandharkawda, Yavatmal

                        Hi,

                        I have closed my Bajaj Finance load on 02/03/2020 and I have also got NOC. But from the last few months my account has been deducted by Rs:- 295 (For 4-times (1180 Rs)). could you please help to resolve this issue and to get my money back.

                        I have attached my NOC, bank statement, Bajaj Account statement.

                        Thanks,
                        Diksha
                        +5 photos
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                          T
                          Thanuja H Nair
                          Nov 25, 2020
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                          I have recently purchased a Bluetooth speaker and a CPP tele binding was activated for my account without my authorization.

                          The cpp telebinding, loan account no is : 5L8ETBGH069876.

                          I want to cancel this and refund my paid money.
                          Bajaj Finserv customer support has been notified about the posted complaint.
                          Dear Customer,

                          Request you to connect with Bajaj Finance for membership cancellation request.

                          Regards
                          CPP Team
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                            V
                            vacharya
                            from Powai, Maharashtra
                            Nov 23, 2020
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                            Loan against policy

                            Address: goregaon mumbai

                            Dear Sir,

                            I have been contacted by Mr. Rajbir chouhan as manager bajaj finseerve Goregaon Mumbai and offer me loan against policy he has informed me that bajaj has tie up with Bharti Axa & ABviva life insurance companys and allow loan against the policy, I have first pay 50, 000 then he has send me policy of Bharti Axa and told me to take more policy so i can be eligible more loan amount so i have again paid Rs. 2, 50, 000...
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                            M
                            man on mission
                            Nov 21, 2020
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                            Address: 6th Floor,Bajaj Finserv Corporate Office, Off Pune-Ahmednagar Road, Viman Nagar, Pune – 411014

                            I am Shubham Cholkar had my loan account no. 425dpfev145767a user of the Bajaj EMI card, which I use for consumer product purchases and have been regular in payments.

                            Suddenly I received an SMS stating that a Health card is activated for me and has been charged Rs 589 and taken away from my account.

                            When I approached Bajaj customer care, they repeatedly sent a templated reply saying that the consent was received on an SMS bot. But I have never given any consent for the health card in any form don't do the act as thieves do... we provide you our bank details with trust not for deducting money without any services.

                            regards
                            Shubham Cholkar
                            Bajaj Finserv loan account no. 425dpfev145767 .
                            +1 photos
                            Bajaj Finserv customer support has been notified about the posted complaint.
                            Hi,

                            Bajaj Finance Debited Rs. 118 from my acct as BAJAJFL_MNDTVRCHGS_NOV'19

                            Purchased Bosch washing machine from Vasanth and Co last October for loan of Rs. 20000

                            and my EMI start from Dec'2019 and it finished July'2020 - for Rs. 2500 eight months, which has been

                            finished but now on Nov 23, 2020 Rs.118 has been debited, please inquiry why it has been debited.

                            Thanks,
                            Balamurugan

                            Amount deduction without any consent of customer from bank account - Comment #3769255 - Image #0
                            Bajaj Finserv — Amount deduction from bank account

                            Bajaj Finance Debited Rs. 118 from my acct as BAJAJFL_MNDTVRCHGS_NOV'19

                            Purchased Bosch washing machine from Vasanth and Co last October for loan of Rs. 20000

                            and my EMI start from Dec'2019 and it finished July'2020 - for Rs. 2500 eight months, which has been

                            finished but now on Nov 23, 2020 Rs.118 has been debited, please inquiry why it has been debited.

                            Thanks,
                            Balamurugan

                            Amount deduction without any consent of customer from bank account - Comment #3769261 - Image #0
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                              M
                              man on mission
                              Nov 21, 2020
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                              Address: 6th Floor,Bajaj Finserv Corporate Office, Off Pune-Ahmednagar Road, Viman Nagar, Pune – 411014

                              I, Shubham Cholkar had my loan account no. 425dpfev145767 with bajaj finserv which has already cleared the outstanding amount

                              But it is noticed that in November 2020 amount was deducted as per the bank statement as follows:

                              1. On dated 18/11/2020 amounting rs.590/- = dirdb rtn chg 131120
                              bajaj fin.

                              I am shocked to see that the above total amount of rs. 590/- have deducted from my IDBI bank account.

                              Please give the explanation of deduction after no objection certificate given by bajaj finance ltd of no dues and credit my money back to my bank account as soon as possible.

                              Regards,

                              Shubham cholkar
                              Bajaj finserv loan account no. 425dpfev145767 .
                              +1 photos
                              Bajaj Finserv customer support has been notified about the posted complaint.
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                                R
                                Rajagopal Selvaraj
                                Nov 20, 2020
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                                Hi,

                                On 16th-Nov'2020, i have noticed that INR 117/ has been debited without any authorization from my KVB saving account.

                                I am shocked to see this, please reverse and credit it back to my bank account.

                                Please let me know why? and by whose authorization have you debited this amount?

                                I have nothing pending with bajaj finserv. I don't have any loans with you.

                                I expect the amount to be credited to my KVB account immediately with proper explanation from your end.

                                BR,
                                Rajagopal.S.
                                Bajaj Finserv customer support has been notified about the posted complaint.
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                                  G
                                  gayatriisme
                                  Nov 19, 2020
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                                  Hi,

                                  Without my consent, i found the ecs debit from my citibank account with below details . Please investigate and make sure the amount refunded to my account .
                                  Please check on this fraud and i find its for many . Need you to address this asap

                                  17/11/2020 ECS DEBIT PAID Paid to BAJAJ C4030CD0057:1000009:TECH PROCESS Refno:4030CD0057 -KEB Hana Bank 117.00
                                  Bajaj Finserv customer support has been notified about the posted complaint.
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                                    K
                                    Krishnapepsi
                                    Nov 19, 2020
                                    Resolved
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                                    Resolved

                                    I have availed personal loan from Bajaj and it was approved on 18.11.2020 along with cpp liv assist policy and health insurance policy which are not required for me. my loan status is currently in process and I am yet to receive loan amount, but I have received messages from CPP and health insurance details. So please cancel the CPP and Health insurance plan and please refund my premium amount or adjust the premimum amount with my loan amount.

                                    Loan application no. SF97021883
                                    Loan amount - 2, 60, 000

                                    Cancel the following:

                                    Policy name: cpp liv assist,
                                    Policy applicant: KRISHNAKANTH VERICHARLA
                                    Premium: 4699
                                    Sum assured: 350000

                                    Policy name: Max Bupa Health
                                    Policy applicant: KRISHNAKANTH VERICHARLA
                                    Premium: 3346
                                    Sum assured: 500000
                                    +2 photos
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We are unable to find membership number from the given details.

                                    Request you to connect with Bajaj Finance for membership cancellation request.

                                    Regards
                                    CPP Team
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