Claimed

Bajaj Finserv Complaints & Reviews

1.6
Updated: Oct 24, 2025
Complaints 6852
Resolved
2028
Unresolved
4824
Contacts

File a complaint to Bajaj Finserv

Having problems with Bajaj Finserv?

File a complaint and get it resolved by Bajaj Finserv customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bajaj Finserv reviews & complaints page 76

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
SauParikh
from Powai, Maharashtra
Nov 14, 2020
Report
Copy

Address: Ahmedabad

Debited my account for Rs. 117
Hi,
I have received an SMS from bank that Bajaj FINEMI-BF has debited my account for Rs. 117/-, I don't have any ongoing loans with Bajaj, but this comes as a surprise and serious action has to be taken against them.

i did not authorise for any ECS for this transaction. How do we take this forward and avoid such illegal transaction and safety of our hard earned money.

kindly refund my amount ASAP.

Thanks
Saurabh Parikh
+1 photos
Bajaj Finserv customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Swapna More
    Nov 13, 2020
    Resolved
    Report
    Copy
    Resolved

    ACH TP ACH Bajaj Finance

    An amount of rs. 117 is deducted through ecs from my savings account of Bank of Maharashtra without any information. I don't have any outstanding amount with this company. Although i dont taken any loan from bajaj finance. I dont know the reason for the deduction, the bajaj finserv card ([protected]) that was. I totally don't understand after 1+ year they apply these kind of charges which are totally irrelevant.

    Kindly refund...
    +1 photos
    Helpful
    30 other people found this review helpful
    30 found this helpful
    Write a comment
    Report
    Copy
    P
    Parveenuco
    Nov 13, 2020
    Report
    Copy

    An amount of rs. 117 is deducted through ecs from my savings account o[censored]CO bank without any information. I don't have any outstanding amount with this company. Although i dont taken any loan from bajaj finance. I dont know the reason for the deduction, the bajaj finserv card .I totally don't understand after 3+ year they apply these kind of charges which are totally irrelevant.

    Kindly refund my amount of rs. 117 at the earliest. You can contact me on
    Bajaj Finserv customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      andrew2020
      Nov 13, 2020
      Report
      Copy

      Please note had purchased a mobile in Nov 2019 through 6 month Emi option given by Bajaj Finserv and my last emi was deducted from my bank account in May 2020.
      After completion of my emi in May they have deducted 117 from my account in Nov that too without my authorization.How can anyone deduct money from the account without proper authorisation.I had been purchasing house hold appliances using Bajaj since years and this practise has really broken my trust in Bajaj.I would want my money to be refunded asap as this is clear case of cheating.
      Bajaj Finserv customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Suresh Pandy
        Nov 12, 2020
        Report
        Copy

        I had taken two loan in Bajaj finserve . Those 2 loans were completed in August 2020. After that they charged 295 Rs consecutively for 4 TIMES as Mandate fail charge txn with some dates. So totally they charged 1180 RS.

        Regarding this I enquired with Bajaj finserve. They said your amount was deducted due to late payment of Emi dues.

        But I knew I made late payment one or two dues .. But they charged 4 times..

        Anyhow, I left that matter..
        After all dues completed in August 2020. Now they charged 850 Rs as CMP MANDATE DEBIT BAJAJ FINANCE LTD in November

        I don't know why they are taking money frequently in my bank account.

        Sofar I am not using that account for any transactions. My mother get 1000 Rs monthly from government as widow pension. But they are looting all the money in the bank. Totally for three months my mother got 3000 as pension. But, when I calculated we got only 970 Rs .

        I don't know whether this amount will remain in account.

        I request the appropriate person to resolve the issue.
        Thanks
        +2 photos
        Bajaj Finserv customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          AparnaTharun
          Nov 12, 2020
          Report
          Copy

          Hi

          An amount of RS 707 was deducted from my bank account by Bajaj finserv with out any reason. I have recently purchased mobile phone using emi of Bajaj finserv and paid this month emi on time. Please take immediate action to refund the amount. PFA for the bank statement

          From Aparna
          +1 photos
          Bajaj Finserv customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            ViCKY ASHOK
            from Ahmedabad, Gujarat
            Nov 10, 2020
            Report
            Copy

            I have a personal loan bajaj finserv.
            loan number : 418PST[protected]
            due to some error in my bank account. emi for the personal loan has been bounced...

            i have paid the emi tru online banking... including the bouce charges...
            now bajaj has debited more then 13000 INR from my account in the name of bouce charges...

            there are charges of Rs 490, 319 and even for Rs 885..

            debited charges for 3 times for a single month... 490*3 for a month
            debited 885 multiple times.. in total debited over 13000 from my account.

            tried to contact customer care ..but there is no option to talk with executive even affter browsing 30 minutes thru their phone menu..

            writes to them...but wht i am asking and what they are replying in not even connected...

            i am raising this issue to the RBi And social media...

            i request bajaj to look in to this and resolve this...

            13000 has been debited from my account on the name of charges...
            plus i have already paid the charges along with emi via online payment for the bounced emi... on top of that around 6000 still pending in my bajaj account in the name of charges..

            so on wht rate they are levying charges...

            resolve this...
            Bajaj Finserv customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              ViCKY ASHOK
              from Ahmedabad, Gujarat
              Nov 10, 2020
              Report
              Copy

              Bajaj finserv has debited EMI twice from my account.
              1st on 2nd of Nov 2020, as scheduled ..
              and again on 10th of Nov 2020 for the same amount.. 5584

              kindly resolve this matter
              Bajaj Finserv customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                kunalkumar576
                Nov 10, 2020
                Report
                Copy

                Address: CORPORATE OFFICE: 6th Floor,Bajaj Finserv Corporate Office, Off Pune-Ahmednagar Road, Viman Nagar, Pune – 411014

                Bajaj finserve debited ₹707 as a CMP MANDATE DEBIT, I don't know why without my permission and without any text, mail, and statement.We have provided you bank details this doesn't mean that you have right to do anything with my account.So please refund my debited amount.
                My registered mobile no.related to Bajaj finserve is [protected]
                +1 photos
                Bajaj Finserv customer support has been notified about the posted complaint.
                yet no reply from the bajaj finserve representative and refund not initiated.
                yet no response from bajaj finserve regarding my issue related to debited amount from my account.
                Helpful
                Found this helpful?
                2 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  kns prasad
                  Nov 10, 2020
                  Report
                  Copy

                  Address: 11-1-600, Street No.8, Andalu Residency, Flat no 202., Lane Beside White House Bar , Sitaphalmandi

                  I would like to raise a complaint against Bajaj Finserv regarding their mandate Fail transaction. I have already paid my EMI on time i.e. 02 of OCT and Nov via ECS system but I have been deducted with 295 rupees twice each month I.e. total of 1180 rupees. I request the Consumer complaint forum takes up this matter and quickly resolve my issue with the Bajaj Finserv.
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    A Azhar
                    Nov 9, 2020
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Mob 7250926715

                    Please cancel my loan...
                    CPP LIV ASSIST IN ECOM TB URBAN
                    +2 photos
                    Nov 9, 2020
                    Complaint marked as Resolved 
                    I want to cancel that type loans which is activated. Please resolve the issue before the due date as soon as possible
                    Bajaj Finserv customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      A Azhar
                      Nov 9, 2020
                      Resolved
                      Report
                      Copy
                      Resolved

                      Sir...
                      Mere id me ye loan credit ho gya h..
                      Please ise cancel kr dijye..
                      Details
                      Loan Type: CPP LIV ASSIST IN ECOM TB URBAN
                      Account: 6L8ULAGJ521654
                      Disbursed Date:[protected]
                      Principal Amount: 2999

                      Sir please ise cancel kr dijye...
                      Nov 9, 2020
                      Complaint marked as Resolved 
                      My mobile no. 7250926715
                      Bajaj Finserv customer support has been notified about the posted complaint.
                      Nov 09, 2020
                      Updated by A Azhar
                      Ise cancel krna h..
                      Mujhe nahi chahiye...
                      Nov 09, 2020
                      Updated by A Azhar
                      Ye hai sir..

                      Sir,
                      Please Cancel My loan.
                      loan type- CPP LIV ASSIST IN ECOM TB URBAN
                      Account- Z07ULAGK435124
                      Amount- 2999
                      Name- PRASANTA KUMAR NAIK
                      I am not interest this loan for my financial problem.
                      please please I request to you cancel this loan as soon as possible .

                      Cancel my CPP LIV ASSIST IN ECOM TB URBAN loan - Comment #3768793 - Image #0
                      Spasu's reply, Nov 28, 2020
                      Please cancel this loan before deduction money from my account .
                      CPP Group India Customer Care's response, Dec 4, 2020
                      Dear Customer,

                      We have tried to contact you on the contact numbers registered with us, however unable to connect with you.

                      We wish to inform you that your Liv Care membership IL1668271 has been cancelled on Dec 1’20 as per the request received from Bajaj Finance.

                      Regards
                      CPP Team
                      Dear Customer,

                      We wish to inform you that your membership IL1589487 has already been cancelled on 17/11/2020 as per request from Bajaj Finance

                      Regards
                      CPP Team
                      Hi sir,
                      Please cancel cpp liv assist in ecom tb rural .
                      Loan account number:92JRLAGN041240.
                      PLEASE HELP ME I CAN'T PAY IT
                      CPP Group India Customer Care's response, Jan 22, 2021
                      Dear Customer,

                      Request you to connect with Bajaj Finance for membership cancellation request.

                      Regards
                      CPP Team
                      Sir...
                      Mere id me ye loan credit ho gya h..
                      Please ise cancel kr dijye..
                      Details
                      Loan Type: CPP LIV ASSIST IN ECOM TB URBAN
                      Account: 5K1RLAGE504039
                      Disbursed Date:[protected]
                      Principal Amount: 2999

                      Sir please ise cancel kr dijye...

                      Cancel my CPP LIV ASSIST IN ECOM TB URBAN loan - Comment #3796668 - Image #0
                      CPP Group India Customer Care's response, Apr 27, 2021
                      Dear Customer,

                      We wish to inform you that your CPP membership IL1241141 has already been cancelled on Feb 23’21 on the request received from Bajaj Finance.

                      Regards
                      CPP Team
                      Sir please cancel my CPP LIV ASSIST IN ECOM TB TURBAN
                      Registered mobile number:- [protected]
                      LAN:- 577ULAGH011287
                      Disbursal date:- 05/10/2020
                      Amount:- 2999
                      Name:- SHAMSUDDIN MOHAMMADSARVAR KHAN

                      sir I don't need this loan so please please cancel it as soon as possible...

                      Cancel my CPP LIV ASSIST IN ECOM TB URBAN loan - Comment #3797881 - Image #0
                      Cancel my CPP LIV ASSIST IN ECOM TB URBAN loan - Comment #3797881 - Image #1
                      CPP Group India Customer Care's response, Apr 29, 2021
                      Dear Customer,

                      We wish to inform you that your CPP membership IL1420175 has already been cancelled on Mar 26’21 on the request received from Bajaj Finance.

                      Regards
                      CPP Team
                      Sir,
                      Please Cancel My loan.
                      loan type- CPP LIV ASSIST IN ECOM TB URBAN
                      Account- 402ULAGM548968
                      Amount- 2999
                      Name- Kavita Dalvi
                      I am not interested in this unknown loan.
                      Please, I request to you cancel this loan as soon as possible & refund the amount which debited by you ASAP.

                      Cancel my CPP LIV ASSIST IN ECOM TB URBAN loan - Comment #3808050 - Image #0
                      CPP Group India Customer Care's response, Apr 29, 2021
                      Dear Customer,

                      Request you to connect with Bajaj Finance for membership cancellation request.

                      Regards
                      CPP Team
                      Helpful
                      3 other people found this review helpful
                      3 found this helpful
                      6 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        Hi Team,

                        I have Bajaj Finserv PLCS SMALL TICKET SIZE Personal Loan.
                        On Bajaj website, it is mentioned that for "Nil Part payment charges if the total amount paid in year is less than 25% of the principal outstanding".
                        However, CSR person saying they have not applicable option such.

                        Could you please help to confirm the Part Payment charges for less than 25% of the principal outstanding.
                        br...
                        Helpful
                        2 other people found this review helpful
                        2 found this helpful
                        1 Comment
                        Report
                        Copy
                        R
                        Rajenderan 1960
                        Nov 8, 2020
                        Report
                        Copy

                        Need proper explanation and refunding of my additional EMI amount deducted against LAPTOP LOAN ACCOUNT NUMBER: 403DPFGC283277.

                        My laptop loan amount is Rs. 37, 999 also I paid initial payment of Rs. 13, 840/- (including all taxes and first 3 installments of my EMI). And my monthly EMI amount calculated as Rs. 4, 223/- (for next 6 installments). This is the statement which I received from the Bajaj Finance Agent in HP showroom (OM Enterprises, Vinayagapuram, Ambattur).Refer Attached Statement copy.

                        But On my EMI Deduction (EMI 01) dated: 02 August 2020 it was debited Rs. 4, 376/- from my account instead of a pre-calculated EMI amount of Rs. 4, 223/-. Again during my Second EMI deduction (EMI 02) dated : 02 September 2020 it was debited Rs. 4, 943/- instead of Rs. 4, 223/-.

                        When we checked the online account statement it was mentioned only Rs. 4, 223 was deducted for EMI 02. On direct visit to nearby Bajaj Finserv Limited (Shanti Colony, Anna Nagar Branch) to enquire about the additional amount deduction (Rs. 153 (EMI 01) + Rs. 720 (EMI 02)), I was informed by the customer support official that the amount deducted for laptop insurance and still we have to pay 4 more installments for the same insurance. But the fact is we have never been informed about any laptop insurance while purchasing the product. Also the bajaj insurance agent was not there in the showroom when we bought the product. But now suddenly we are informed that we claimed for insurance for Laptop - Fonesafe Classic T4 Plan with Membership Fee of Rs. 3599/- (CPP Group India) - Linked Agreement No. 403DTBGD118452.

                        * I need an explanation that without my knowledge how the insurance claim is initiated by the bajaj finance people. And I have never received any Formal letter communication regarding the insurance details.
                        * Finally I don't want any Insurance against my Laptop Loan Account - 403DPFGC283277. Cancel the insurance account and I need refunding of my incorrect debited amount back as soon as possible.

                        Like this continuously they people deducting amount and not even responding properly for calls and avoiding us when we directly enquire them
                        Bajaj Finserv customer support has been notified about the posted complaint.
                        Dear Customer,

                        Request you to connect with Bajaj Finance for membership cancellation request.

                        Regards
                        CPP Team
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          mjhero
                          from Powai, Maharashtra
                          Nov 6, 2020
                          Report
                          Copy

                          My bajaj card is bloacked with out any information my credit limit is available but they are not giving the proper reason tp reactivate.i need to active the card asap. regd no [protected]
                          Bajaj Finserv customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            Kausi98kumar
                            Nov 4, 2020
                            Report
                            Copy

                            Address: Vilathikulam

                            My mother bought oppoA9 at November 2019 through loan my mother SBI bank account for me. She put my mobile number to them. My mother paid EMI amount loan period Rs.1599. She finished to pay EMI amount at June month 2020 eventhough Corona days. I usually check loan amount through www.bajajfinserv.com. and it show my loan details further it show overdue amount Rs.500. At June month I came to bajaj finserv company at vilathikulam and I told to company staff( Mobile number:[protected] that I told to pay our overdue amount Rs.500 because my mother lost her mobile number that put in SBI account number. But he replied that he said your overdue amount Rs.300 and took your overdue amount next month even I showed the company message through whatsapp. But he replied our company have no business account.
                            They theft money from our SBI bank account last three months. Again my mother came to bajaj finserv company at vilathikulam and she told why did you take money from my bank account. He replied its not our job you will go to kovilpatti branch irresponsibly.
                            I attached the relevant bank account details and messages from company account. We want to refund the theft money from bank account.So please I request you that you should action against Bajaj Finserv Company and refund the lossing money.
                            +7 photos
                            Bajaj Finserv customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              Vishal Bright
                              Nov 4, 2020
                              Report
                              Copy

                              Dear sir/madam,
                              This is pagolu vishal I bought a mobile cost rs 30999 and i payed directly 11990 and bajaj digital fone service with rs 3600 for 10 months remaining amount by emi for mobile I should pay 2067 and digital fone insurance rs 360 total 2427 i payed my 4th installment using bajaj finance app by phone pay upi online transaction successful money is debited in my bank account with rs 2427 but in bajaj finance app paymeny money is not reflecting..so sir please kindly procees my advence emi payment
                              +1 photos
                              Bajaj Finserv customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                G
                                Govindappa Govindu
                                Nov 4, 2020
                                Report
                                Copy

                                Address: Bangalore

                                Their is a unwanted deduction of Rs 590 from my EMI card last number 1517.
                                Please let us know the deduction details by a call for you
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  Rushirado2
                                  Nov 4, 2020
                                  Report
                                  Copy

                                  Sorry but we are not interested in any of your services so please stop sending calls and messages, we are irritated from such a calls & message, please activate DND service on my number as soon as possible.
                                  here is my number-
                                  Bajaj Finserv customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    Rushirado2
                                    Nov 4, 2020
                                    Report
                                    Copy

                                    We are not interested in any of your services so please stop sending calls and messages, we are irritated from such a calls & messages, please activate DND service on my number as soon as possible.
                                    here is my number- [protected]
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit