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Bajaj Finserv Complaints & Reviews

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Bajaj Finserv reviews & complaints page 76

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R
Nov 18, 2020
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An amount of Rs. 117 is deducted through ecs from my savings account of Bank of Canara without any information. I don't have any outstanding amount with this company. Although i did not taken any loan from bajaj finance. I dont know the reason for the deduction. I totally don't understand after long time they apply these kind of charges which are totally irrelevant.

Kindly refund my amount of Rs. 117 at the earliest. You can contact me on [protected]@gmail.com & my Contact No [protected]/[protected]
Bajaj Finserv customer support has been notified about the posted complaint.
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    Nov 18, 2020
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    Dear Customer care,

    I would like to inform you that, without my concern you deducted amount of Rs 117/- on dated 13/11/2020 from my Canara Bank Account No[protected] against ECSTPACHBAJAJFINREP, please refund my wrongly deduction amount.

    Regards
    Rajat Sharma
    Mobile No [protected]
    Branch Code 349
    Date & Time 13/11/2020 & 02:19:34
    Reference No :[protected]
    Bajaj Finserv customer support has been notified about the posted complaint.
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      Pawan kumar trivedi
      Nov 18, 2020
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      They activated it without my concern. I don't want to take it, remove my loan. My loan no is
      LAN-457DTBGj911800
      Bajaj Finserv customer support has been notified about the posted complaint.
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        M
        Mayank Mehta
        Nov 18, 2020
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        This is in reference to an OD Facility I have availed from Bajaj Finserv.
        Reference No - 401SPF86750129.

        Bajaj Finserv is a huge organization and should not have taken more than few attempts to resolve my concern(s). I have been following up for many months and there has been no resolution or even a useful attempt with a mind-set to resolve the problems I have been facing.

        I availed this OD Facility in Sep’ 2018 and since, there has been one or the other issue pertaining to wrong commitments coming across. I’m putting across my concerns here, please note that I have been following on mails and calls with the concerned department of Bajaj Finserv and have not been able to get a solution for the problems, which are:

        1. I have sincerely requested earlier to not deduct any amount from my account, until the issue of "Wrong Commitment & Fraudulent Practices" gets resolved from your end. But to my surprise there has been a continuous amount deducted every month.

        2. It's not an OD facility. (Wrong Commitment)
        I agreed to opt for the OD facility only when sales rep. confirmed that whether I use up the whole amount or a part of it, I only have to pay the interest amount.

        3. Conversion of OD facility to Loan and EMI system, (Never agreed on this, instead i have repeatedly requesting on mails but my request has not been answered)

        4. Insurance added while I denied it in the beginning (Against my will) Their representative tried to hide the HDFC Insurance document which i saw and objected on. Thus he left in a hurry leaving the blank document with me. (still insurance was added / activated and amount was charged)

        5. The Form they showed was never signed and agreed on (their copy does not carry my remarks, as I still have the blank form with me which their rep left with me) - I guess this being the most extreme case of fraudulent activity. They did not even had my PAN Card copy to match my signatures. Their department later asked for the PAN card on email.

        6. Total amount I have availed using the facility is Rs - 3, 69, 000/- and the amount paid so far is Rs. 2, 03, 139/-. I have no clue on how you calculate your EMI as there is very less amount left to be paid.

        I don't understand why do I have to pay an amount for reinstating the services which was the basic term for availing the services. If I have to avail a loan it would have been taken on a much lower interest rate.

        I'm escalating the below concerns to, first Consumer platforms / court and then will initiate legal activity against yourself.

        Unless I'm being clarified I will not allow any deductions from my account. Any such activity will be seen as against my will and I will be forced to take up legal help.

        Thanks & Regards
        Mayank
        Mobile - [protected]
        Bajaj Finserv customer support has been notified about the posted complaint.
        Dec 02, 2021
        Updated by Mayank Mehta
        Its more than 20 months of continuing follow ups and changing timelines. I'm still not getting any resolution for any of the points as mentioned above. Rather, i have been patiently paying the amount they have asked for. Reiterating the issues via this platform once again

        The agreement you are referring to does not carry my signatures. To check for the signatures your department also asked me to submit my PAN Card (carrying signatures) after which there was no answer. Therefore the below points including forged signatures were never agreed to (interest rate, converting OD to Loan/EMi system)

        Further, there has been not one but many important issues which are never answered from your side.

        1. I sincerely have requested earlier to not deduct any amount from my account, until the issue of "Wrong Commitment & Fraudulent Practices" gets resolved from your end. (but you keep trying to do so, why?)

        2. It's not an OD facility. (Wrong Commitment)

        3. Conversion of OD facility to Loan and EMI system, (Never agreed on this, instead i have repeatedly shouting and requesting on mails but my request is to fall on deaf ears.)

        4. Insurance added while I denied it in the beginning (Against my will, fraud selling)

        5. Form never signed and agreed on (your copy does not carry my real signatures, as I still have the blank form with me) - I guess this being the most extreme case of fraudulent activity.

        6. Total amount I have availed using the facility is Rs - 3, 69, 000/- and the amount paid so far is Rs. 3, 62, 239/-.

        I have no clue on how you calculate your EMI as there is very little left to be paid.

        7. Very Important - ECS is stopped in the month of November' 2020 and you have been notified about the same (reference to my previous mails). I will not bear any charges pertaining to bounce / bank rejection.

        Your ECS is stopped because you unauthorisedly have mentioned details like - Total Amount - Rs. 178, 632, 400/- and pending amount - Rs. 178, 632, 400/-

        My only pending dues towards you are that of Rs. 6, 671/-. I'm willing to close the account by paying the mentioned amount only.

        I have already sent you notification & notice respectively via the consumer complaint platform.

        In case any of your collection team harasses me or my family, I will not hesitate in reporting the matter to local police and law authorities.

        Thanks & Regards
        Mayank
        Mobile - [protected]
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          sri1984
          Nov 17, 2020
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          There is a charge of Rs.117 with below transaction reference "ECS DEBIT PAID Paid to BAJAJ C4030CD1858:1000009:TECH PROCESS Refno:4030CD1858 -KEB Hana Bank". Not sure why & how this charge is made of
          Bajaj Finserv customer support has been notified about the posted complaint.
          Hi, did you got the solution.
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            D
            Dîñësh Dòråï
            Nov 17, 2020
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            Address: Bajaj finansv assam guwati

            I applied for 5 lakhs loan
            I received a call from
            [protected]

            Firstly they asked me for processing fee

            I transferred amount of 3500
            Then they asked for gst
            Then i transferred 8500
            Then i tansferres 12500
            Then they asked for insurance i didnt transferred any amount i got to knw it is fraud

            I just want refund amount 12500
            Please enquire about it
            Send my money back
            Bajaj Finserv customer support has been notified about the posted complaint.
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              Rajendrapandian
              Nov 17, 2020
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              I have disconnected my relationship with Bajaj finserve 4 yeras ago and didn't take any LOAN even consumer LOANs.since I was fed-up with their stupid and ### services.Today I received a message that Rs.117 has been debited from my account as emi mandate charges without any information. When I tried reaching the CUSTOMER service I'm unable to connect only able to follow ivr. ### service. If you guys want to EARN money do some other other than stealing Money from accounts.I'm not sure whether you guys are eating only food or some thing else.
              Bajaj Finserv customer support has been notified about the posted complaint.
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                Srushtishiva
                Nov 17, 2020
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                Address: 801 TO 805 8TH FLOOR PRESTIGE TOWERS RESIDENCY ROAD BANGALORE 560 025 BANGALORE KARNATAKA

                I am addressing the issue of frequent harassment calls from Bajaj finserv.
                I am frequently threatened by the Bajaj company to pay the loan bills even though I have been mentioning that I lost my job lately and I never said that I would not pay the bills but they conditioned me that if not payed the bill within an hour or so, they are going to take illegal actions and they use very abusive language against me.
                I and my family are being under constant pressure due to these abusive frequent calls and also I am under depression from the abusive language the agent uses with me.
                I sometimes feel that I have to take my own life in order to protect myself from these abusive calls and threatens, and I am under a constant mental illness.
                They use language that is inappropriate and I have emailed, called and messaged Bajaj Finance and also spoke with the manager,
                But all of them seems to be the same.
                So, please help me from this constant harassment and help me get a refund or repair money for all the trauma caused.
                Bajaj Finserv customer support has been notified about the posted complaint.
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                  anil jrora
                  Nov 17, 2020
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                  Address: 2289A SECTOR 42C CHANDIGARH

                  295Rs. Wrongly deducted from my account as we have not availing any type of loan from bajaj fiannace since last 2018. How they can deduct amount from my account. Pls treat it urgent I think this is a fraud done by bajaj finance. Pls refund the amount immediately.
                  Bajaj Finserv customer support has been notified about the posted complaint.
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                    Kasiraja91
                    Nov 16, 2020
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                    Today i received an sms that ECS failed of amount Rs.117/- due to insufficient fund. I searched and came to know that this ecs was laid by bajaj finserv. There was no intimation through phone done for this deduction. Now it was untolerable such kind of activities. i havn't used this card for years and some staff from that company called me and told that my card was blocked and i need to submit some documents. Now this is unfair to collect the fee for blocked card. Kindly do the needful and permanently stop relation between bajaj finserv and me
                    Bajaj Finserv customer support has been notified about the posted complaint.
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                      buadittasharma
                      Nov 16, 2020
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                      Hi,

                      today, irs.117/ has been debited without any authorization from my j&k saving account.

                      I am shocked to see this, please reverse and credit it back to my bank account.

                      Please let me know why and by whose authorization have you debited this amount.

                      I have nothing pending with bajaj finserv. I don't have any loans with you.

                      I expect the amount to be credited to my j&k account immediately with proper explanation from your end.

                      Transaction detail is shared below:
                      Transaction date: [protected]
                      Transaction amount: 117 rupees
                      Transaction type: debited
                      Transaction description: paid to nach-tpcf bajaj finance:

                      Waiting your earliest and positive response.

                      Thanks & regards,
                      Bua Ditta Sharma
                      CELL NO.: [protected]
                      Bajaj Finserv customer support has been notified about the posted complaint.
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                        Dattaprasad Dilip Darshana Koyande
                        from Powai, Maharashtra
                        Nov 15, 2020
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                        Address: Kamothe navi mumbai

                        One mg my wts app and email no your loan approval 2300000 by Bajaj finserv processing charge payment 6000 rs paid than ur loan transfer your acct . I m pay than email new mg Rbi hold payment due to 2 % GST and tax pay total laon. Paying amount is 46000 . Than further process also new mail payment hold by government NOC charge 9 % total 2, 70000 paid for acct. But amount is higher than I m she not pay this amount. He she 50 percentage amount pay . I m pay 48000 pay amount is 1.35000. but my per day phone pay and bank account limit is 1 lac rs . Complete 1 lac rs going to online fraud. All mail and this send bank details and fake id and adhar. Pan card photo attached
                        Bajaj Finserv customer support has been notified about the posted complaint.
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                          Peru@
                          from Surat, Gujarat
                          Nov 14, 2020
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                          An amount of rs. 117 is deducted through ecs from my father’s savings account of axis bank without any information. We don't have any outstanding amount with this company. Although i dont taken any loan from bajaj finance.card expiry date is 02/27 . I dont know the reason for the deduction.I totally don't understand after 3+ year they apply these kind of charges which are totally irrelevant.

                          Kindly refund my amount of rs. 117 at the earliest. You can contact me on prerna.[protected]@yahoo.in.
                          Bajaj Finserv customer support has been notified about the posted complaint.
                          Nov 17, 2020
                          Updated by Peru@
                          Still waiting for reply
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                            debendra sahoo
                            from Bengaluru, Karnataka
                            Nov 14, 2020
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                            Address: Odisha

                            It unauthorized money cut 117 rupees from a closed loan account in 2018...
                            Check my top line of bank statement
                            Bajaj Finserv customer support has been notified about the posted complaint.
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                              SauParikh
                              from Powai, Maharashtra
                              Nov 14, 2020
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                              Address: Ahmedabad

                              Debited my account for Rs. 117
                              Hi,
                              I have received an SMS from bank that Bajaj FINEMI-BF has debited my account for Rs. 117/-, I don't have any ongoing loans with Bajaj, but this comes as a surprise and serious action has to be taken against them.

                              i did not authorise for any ECS for this transaction. How do we take this forward and avoid such illegal transaction and safety of our hard earned money.

                              kindly refund my amount ASAP.

                              Thanks
                              Saurabh Parikh
                              Bajaj Finserv customer support has been notified about the posted complaint.
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                                Swapna More
                                Nov 13, 2020
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                                Resolved

                                An amount of rs. 117 is deducted through ecs from my savings account of Bank of Maharashtra without any information. I don't have any outstanding amount with this company. Although i dont taken any loan from bajaj finance. I dont know the reason for the deduction, the bajaj finserv card ([protected]) that was. I totally don't understand after 1+ year they apply these kind of charges which are totally irrelevant.

                                Kindly refund my amount of rs. 117 at the earliest. You can contact me on [protected]@gmail.com
                                Nov 13, 2020
                                Complaint marked as Resolved 
                                Please refund my amount of rs. 117
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                Nov 13, 2020
                                Updated by Swapna More
                                An amount of rs. 117 is deducted through ecs from my savings account of State bank of India without any information. I don't have any outstanding amount with this company. Although i dont taken any loan from bajaj finance. I dont know the reason for the deduction, the bajaj finserv card ([protected]) that was. I totally don't understand after 1+ year they apply these kind of charges which are totally irrelevant.

                                Kindly refund my amount of rs. 117 at the earliest. You can contact me on [protected]@gmail.com

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                                  Parveenuco
                                  Nov 13, 2020
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                                  An amount of rs. 117 is deducted through ecs from my savings account o[censored]CO bank without any information. I don't have any outstanding amount with this company. Although i dont taken any loan from bajaj finance. I dont know the reason for the deduction, the bajaj finserv card .I totally don't understand after 3+ year they apply these kind of charges which are totally irrelevant.

                                  Kindly refund my amount of rs. 117 at the earliest. You can contact me on
                                  Bajaj Finserv customer support has been notified about the posted complaint.
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                                    andrew2020
                                    Nov 13, 2020
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                                    Please note had purchased a mobile in Nov 2019 through 6 month Emi option given by Bajaj Finserv and my last emi was deducted from my bank account in May 2020.
                                    After completion of my emi in May they have deducted 117 from my account in Nov that too without my authorization.How can anyone deduct money from the account without proper authorisation.I had been purchasing house hold appliances using Bajaj since years and this practise has really broken my trust in Bajaj.I would want my money to be refunded asap as this is clear case of cheating.
                                    Bajaj Finserv customer support has been notified about the posted complaint.
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                                      Suresh Pandy
                                      Nov 12, 2020
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                                      I had taken two loan in Bajaj finserve . Those 2 loans were completed in August 2020. After that they charged 295 Rs consecutively for 4 TIMES as Mandate fail charge txn with some dates. So totally they charged 1180 RS.

                                      Regarding this I enquired with Bajaj finserve. They said your amount was deducted due to late payment of Emi dues.

                                      But I knew I made late payment one or two dues .. But they charged 4 times..

                                      Anyhow, I left that matter..
                                      After all dues completed in August 2020. Now they charged 850 Rs as CMP MANDATE DEBIT BAJAJ FINANCE LTD in November

                                      I don't know why they are taking money frequently in my bank account.

                                      Sofar I am not using that account for any transactions. My mother get 1000 Rs monthly from government as widow pension. But they are looting all the money in the bank. Totally for three months my mother got 3000 as pension. But, when I calculated we got only 970 Rs .

                                      I don't know whether this amount will remain in account.

                                      I request the appropriate person to resolve the issue.
                                      Thanks
                                      Bajaj Finserv customer support has been notified about the posted complaint.
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                                        AparnaTharun
                                        Nov 12, 2020
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                                        Hi

                                        An amount of RS 707 was deducted from my bank account by Bajaj finserv with out any reason. I have recently purchased mobile phone using emi of Bajaj finserv and paid this month emi on time. Please take immediate action to refund the amount. PFA for the bank statement

                                        From Aparna
                                        Bajaj Finserv customer support has been notified about the posted complaint.
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