Bajaj Finserv Complaints & Reviews

Jul 28, 2017

Updated by bhardwaj kanwar Final notice — do you want to see me in defaulters list from 05082017 — foreclosure of loan account number 5770pl14355234
From: kanwarbhardwaj on fri, 28 jul 2017 20:55:14 add to address book
To: 3 recipients | see details
This is in continuation to my mail in which i have written "sorry read your brochure once again and i am closing my account where your emi is coming and or it will be bounced. It is important to inform you that due to continuous pressure exerted by bajaj in the matter of foreclosure which is no where mentioned in your brochure i suffered from paralysis seizure & convulsions and was medically unfit for 28 days. I have already informed to cibil, rbi and other consumer forum about the same and how bajaj can play with life of people and can retreat from their own commitments"
In this regard i have recd a phone call from [protected] in which caller's name was not revealed so just to confirm whether the phone was genuine or not i tried the number on more than 20 times. All the times i revived a pre recorded message in marathi & english "haa number chuki cha he krupyya number tapasun punn call kara and this number does not exist" ​ i want to know whether the number belongs to bajaj and caller was genuine or not. Why i was not able to call on that number. Is the customer is debarred from interacting with the same person. I pronounce it hitlorship and snatching the rights of customer from freedom of speech. Please give your reverts as early as possible.

Kanwar bhardwaj
[protected]
[protected]

Jul 28, 2017

Updated by bhardwaj kanwar Do you want to see me in defaulters list from 05082017 — foreclosure of loan account number 5770pl14355234
From: kanwarbhardwaj on wed, 26 jul 2017 20:18:05 add to address book
To: 1 recipient | see details
I have given you my final choice & you have been given your final choice the installment due on 05.08.2017 will be bounced i have informed to rbi & cibil both and will fight the case on merits and as per records of communications with you. I will also stop all my bajaj dealings viz insurance consumer card health insurance etc for self family and will insist other family members to stop dealing with bajaj
Kanwar bhardwaj
[protected]
[protected]

From: [protected]@bajajfinserv.in
Sent: wed, 26 jul 2017 18:43:17
To: [protected]@rediffmail.com
Cc: [protected]@rediffmail.com
Subject: do you want to see me in defaulters list from 05082017 — foreclosure of loan account number 5770pl14355234

Dear kanwar,
Thank you for writing to us at bajaj finserv.
We tried to call you on [protected] however there was no response.
With reference to your e-mail, we wish to inform you that, as per change in policy we will not be able to accede to your request of waiver of foreclosure charges inline with change in policy.
We had sent bulk sms and e-mails to intimate the change on 15th june 2016 to your registered mobile number and e-mail id.
We would like to intimate you that levy of foreclosure charges to your loan account is as per the prevailing regulatory guidelines.
Assuring best services always.
Yours sincerely
Customer service head.
Bajaj finserv ltd.

—

Updated by kanwar bhardwaj, jul 20, 2017
My objection is that if mails and sms are sent in bulk there are chances of skipping it does not it become the responsibility of bajaj to inform such changes which are having huge monetary impact on customers by regd. Ad.
I am a customer of bajaj since june 2010 as my three vehicles are insured with bajaj allianze. And i have bajaj finserve card on which i have purchased more than 200000 goods.in view of kind of treatment meted out to me i will never use any bajaj product and services.20.07.2017

Kanwar bhardwaj

From: [protected]@bajajfinserv.in
Sent: thu, 20 jul 2017 11:13:59
To: [protected]@rediffmail.com
Cc: [protected]@rediffmail.com
Subject: do you want to see me in defaulters list from 05082017 — foreclosure of loan account number 5770pl14355234

Dear kanwar,

Thank you for writing to us at bajaj finserv.

As discussed with you on call [protected], with reference to your loan account number 5770pl14355234, we wish to inform you that, we will not be able to accede to your request of waiver of foreclosure charges inline with change in policy.

We would like to intimate you that levy of foreclosure charges to your loan account is as per the prevailing regulatory guidelines.

We had sent bulk sms and e-mails to intimate the change on 15th june 2016 to your registered mobile number and e-mail id.

Assuring best services always.

Yours sincerely

Customer service head.

Bajaj finserv ltd.

—

Re: do you want to see me in defaulters list from 05082017
From: kanwarbhardwaj on wed, 19 jul 2017 19:52:22 add to address bookto: 1 recipient | see details

I confirm having received a phone call from your no. [protected]. The gist of conversation isas follows:-
1. There was no clause of fore closure charges
2. Your official has shown her inability to submit proof of applicability of foreclosure from 01.06.2016 by any oral. Recorded and or material evidence"
3. I have very clearly informed your official that i will not pay installment of rs. 15603 from 05.08.2017 as i am trying over the past 3-4 months to preclose the account but due to adamant behavior of bajaj i am unable to do so. I will deduct the interest paid over this period at the time of final payment.
4. Please refere to your current scheme wherein you are luring people by quoting > > 1. Loan pre-closure: > > you are allowed to pre-close loan outstanding any time post clearance of first emi without any pre-closure charges.
5. That due to continuous irresponsible replies from bank caused me mental agony, financial loss and torture in as much as that due to mental pressure i suffered from paralysis, seizure and convulsion and was admitted in icu of multi-specialty hospital cost of my treatment plus other expenses was around rs.60000 plus. (If required i can submit hospital bill)
6. I am filing a case in consumer court to get justice in the matter
Kanwar bhardwaj
[protected]

Kanwar bhardwaj
My questions are:-
Did the bajaj need not to send such changes in hard copy format?
Are the bulk sms/emails are fool proof system

Jul 30, 2017

Updated by bhardwaj kanwar Sent items
Write
Fw: fw final notice — do you want to see me in defaulters list from 05082017 — foreclosure of loan account number 5770pl14355234
"kanwarbhardwaj" to you & others
Sun, 30 jul 2017 15:01:26 gmt+0530
We have blocked some images in this mail for security. Click here to view the blocked images.

From: "kanwarbhardwaj"
Sent: sun, 30 jul 2017 14:50:33 gmt+0530
To: "customerexperiencehe d", "wecare", "bomumbai"
Subject: fw: fw final notice — do you want to see me in defaulters list from 05082017 — foreclosure of loan account number 5770pl14355234

Kanwar bhardwaj

Sent from rediffmailng on android

From: "kanwarbhardwaj"
Sent: sun, 30 jul 2017 14:46:47 gmt+0530
To: "[protected]@bajajfinserv.in"
Subject: re: fw final notice — do you want to see me in defaulters list from 05082017 — foreclosure of loan account number 5770pl14355234

Please explain what is typo error as i did not find it in any dictionery and/or law book, how it is committed & how it should be rectified. It is once again breach of your own written things like you have breached the terms & conditions of printed brochure supplied at the time of procurement of loan sanctioned for 413000 but disbursed 3.97 lakhs plus 14k were charged for insrance. I want an urgent and poont to the point reply as i have already praised your waiver act on face book twitter and other social media. So please do the needful cautiously.
Kanwar bhardwaj
Sent from rediffmailng on android from: [protected]@bajajfinserv.in sent: sun, 30 jul 2017 14:25:08 gmt+0530 to: [protected]@rediffmail.com subject: fw final notice — do you want to see me in defaulters list from 05082017 — foreclosure of loan account number 5770pl14355234
Dear kanwar,
Thank you for writing to us at bajaj finserv.
With reference to your email, we wish to inform you that in previous email there was a typo error.
Please ignore the same and please note thatwe would not be able to waive off the said foreclosure chargesfor your loan account number 5770pl14355234.
Basis the prevailing market condition the company decided to apply foreclosure charges to all our customers who foreclose the loan.
For any other query or assistance, please feel free to write back to us at [protected]@bajajfinserv.in.
Assuring best services always.
Yours sincerely
Customer experience head
Bajaj finserv.
—
I am grateful tobajaj that they have waived off "foreclosure charges" as per their email dated 29.07.2017 at 17.11.12 hrs. I once again thank bajaj for keeping custimer on prime. Kanwar bhardwaj [protected] from: [protected]@bajajfinserv.in sent: sat, 29 jul 2017 17:11:12 to: [protected]@rediffmail.com cc: [protected]@rediffmail.com subject: final notice — do you want to see me in defaulters list from 05082017 — foreclosure of loan account number 5770pl14355234 dear kanwar, thank you for writing to us at bajaj finserv. We tried to reach you [protected] and [protected] but we were unable to reach you as there was no response from your side. We sincerely regret for the inconvenience that has been caused and appreciate your understanding and patience. With reference to your email, we wish to inform you that the applicable foreclosure charges, is as per the standard market policies which we can not change. Hence we can waive off the foreclosure charges. For any other query or assistance, please feel free to write back to us at [protected]@bajajfinserv.in. Assuring best services always. Yours sincerely customer experience head bajaj finserv. — this is in continuation to my mail in which i have written "sorry read your brochure once again and i am closing my account where your emi is coming and or it will be bounced. It is important to inform you that due to continuous pressure exerted by bajaj in the matter of foreclosure which is no where mention

Jul 30, 2017

Updated by bhardwaj kanwar Sent Items
Write
Fw: Fw FINAL NOTICE-----DO YOU WANT TO SEE ME IN DEFAULTERS LIST FROM[protected]foreclosure of loan account number 5770PL14355234
"kanwarbhardwaj"<[protected]@rediffmail.com> to you & others
Sun, 30 Jul 2017 15:01:26 GMT+0530
We have blocked some images in this mail for security. Click here to view the blocked images.

From: "kanwarbhardwaj"<[protected]@rediffmail.com>
Sent: Sun, 30 Jul 2017 14:50:33 GMT+0530
To: "customerexperiencehe d"<[protected]@bajajfinserv.in>, "wecare"<[protected]@bajajfinserv.in>, "bomumbai"<[protected]@rbi.org.in>
Subject: Fw: Fw FINAL NOTICE-----DO YOU WANT TO SEE ME IN DEFAULTERS LIST FROM[protected]foreclosure of loan account number 5770PL14355234

Kanwar Bhardwaj

Sent from RediffmailNG on Android

From: "kanwarbhardwaj"<[protected]@rediffmail.com>
Sent: Sun, 30 Jul 2017 14:46:47 GMT+0530
To: "[protected]@bajajfinserv.in"<[protected]@bajajfinserv.in>
Subject: Re: Fw FINAL NOTICE-----DO YOU WANT TO SEE ME IN DEFAULTERS LIST FROM[protected]foreclosure of loan account number 5770PL14355234

Please explain what is typo error as i did not find it in any dictionery and/or law book, how it is committed & how it should be rectified. It is once again breach of your own written things like you have breached the terms & conditions of printed brochure supplied at the time of procurement of loan sanctioned for 413000 but disbursed 3.97 lakhs plus 14k were charged for insrance. I want an urgent and poont to the point reply as i have already praised your waiver act on face book twitter and other social media. So please do the needful cautiously.
Kanwar Bhardwaj
Sent from RediffmailNG on Android From: [protected]@bajajfinserv.in <[protected]@bajajfinserv.in> Sent: Sun, 30 Jul 2017 14:25:08 GMT+0530 To: [protected]@rediffmail.com Subject: Fw FINAL NOTICE-----DO YOU WANT TO SEE ME IN DEFAULTERS LIST FROM[protected]foreclosure of loan account number 5770PL14355234
Dear Kanwar,
Thank you for writing to us at Bajaj Finserv.
With reference to your email, we wish to inform you that in previous email there was a typo error.
Please ignore the same and please note thatwe would not be able to waive off the said foreclosure chargesfor your loan account number 5770PL14355234.
Basis the prevailing market condition the Company decided to apply foreclosure charges to all our customers who foreclose the loan.
For any other query or assistance, please feel free to write back to us at [protected]@bajajfinserv.in.
Assuring best services always.
Yours sincerely
Customer Experience Head
Bajaj Finserv.
[protected][protected][protected][protected]
I am grateful toBajaj that they have waived off "foreclosure charges" as per their email dated 29.07.2017 at 17.11.12 hrs. I once again thank bajaj for keeping custimer on prime. Kanwar Bhardwaj [protected] From: [protected]@bajajfinserv.in Sent: Sat, 29 Jul 2017 17:11:12 To: [protected]@rediffmail.com Cc: [protected]@rediffmail.com Subject: FINAL NOTICE-----DO YOU WANT TO SEE ME IN DEFAULTERS LIST FROM[protected]foreclosure of loan account number 5770PL14355234 Dear Kanwar, Thank you for writing to us at Bajaj Finserv. We tried to reach you [protected] and [protected] but we were unable to reach you as there was no response from your side. We sincerely regret for the inconvenience that has been caused and appreciate your understanding and patience. With reference to your email, we wish to inform you that the applicable foreclosure charges, is as per the standard market policies which we can not change. Hence we can waive off the foreclosure charges. For any other query or assistance, please feel free to write back to us at [protected]@bajajfinserv.in. Assuring best services always. Yours sincerely Customer Experience Head Bajaj Finserv.[protected][protected][protected][protected] This is in continuation to my mail in which i have written "Sorry read your brochure once again and i am closing my account where your emi is coming and or it will be bounced. It is important to inform you that due to continuous pressure exerted by bajaj in the matter of foreclosure which is no where mentioned in your brochure i suffered from paralysis seizure & convulsions and was medically unfit for 28 days. I have already informed to cibil, rbi and other consumer forum about the same and how Bajaj can play with life of people and can retreat from their own commitments" In this regard i have recd a phone call from [protected] in which caller"s name was not revealed so just to confirm whether the phone was genuine or not i tried the number on more than 20 times. All the times I revived a pre recorded message in marathi & English " HAA number chuki cha he krupyya number tapasun punn call kara and this number does not exist" ​ I want to know whether the number belongs to Bajaj and caller was genuine or not. Why I was not able to call on that number. Is the customer is debarred from interacting with the same person. I pronounce it Hitlorship and snatching the rights of customer from freedom of speech. Please give your reverts as early as possible. Kanwar Bhardwaj [protected] [protected] [http://app1.ftrans01.com/linktrack/lt.pl?id=10919=LBoHCVAFDwZfSgUJAQMBAgIIBxg=XAQKRwJEWlFZFFQUAgx3SwRRX1EAW1RQXR1SXV9EBlEHVFYGVQAIDQ1VCFNSUAU===]

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Jul 31, 2017

Updated by shwpaw Hi,
Received a sms from BFL regarding EMI due on 01-Aug-17. Could you please look into this and resolve it ASAP as entire outstanding payment has been done already by 25th July-17.

Aug 04, 2017

Updated by shwpaw Hi Sir/Madam,

EMI has been deducted from my bank account on 02-Aug-17. Even after making the foreclosure payment to BFL on 24-July-17.

It's a purely harassment now. Please suggest to take further action against BFL.

Regards
Pawan
[protected]

Jul 26, 2017

Updated by mohammed.fazaluddin First Flight Courier has not given a single response of my Courier Parcel. Courier no F[protected] courier done on[protected] and till the date there is no response.

Please contact [protected]

Jul 31, 2017

Updated by Taufiq11 Taufiq Jamadar: [protected]

Jul 26, 2017

Updated by Afzalalam I keep getting messages for pay thye EMI and other side I payed the emi to Airtel

Jul 28, 2017

Updated by Afzalalam [protected]

Jul 28, 2017

Updated by Afzalalam Someone called me a few min back and after listen all the problem he disconnected the call without informing. I called back 3 times but he didnt pickup the call. This kind of service I am receving from Bajaj from past 2-3 month.

Jul 25, 2017

Updated by vigneshachu my contact num [protected]

Jul 27, 2017

Updated by Bipinmilap 27 July 17
Thanks for above acknowledgement. I am awaiting your response as said in 24 hours.
Please note clearly about my complaint, that I need my FDs to have valuation date as commencement of FD dates.
My nos are [protected]/[protected]/[protected]. If you call, please allow the rings to continue for full duration so that I can pick up and reply. If you wish you can send an sms to me with your name and contact number as well as time when I can call you back-if needed.
Bipin shah

Jul 28, 2017

Updated by Bipinmilap 28 July 17
Dear Sir,
Kind Attn:- Mr Rahul Dond from Bajaj Finserv social media dept.
Ref: - Your telephonic response at 4.54 pm today to me[protected].
This is to acknowledge your response. You have started with a phrase, asking me as to what is my complaint. The tele discussion that followed, boils down to 1] You will refer to all my complaint mails made to customer care & escalations wings of Bajaj Finserv, since May 17 to till date, and then will convey the matter to your seniors in concerned department to respond by necessary action. You have promised to revert back to me on phone / mail within 48 hours.2] You have understood from me about my FD commencement date has to be same as valuation date of money transfer from my bank to bajaj finserv bank a/c & that is what is required to be complied with.
I await your action of sorting the matter with help of concern departments by reporting to them the facts of transaction & valuation date of money transfer, between me & Bajaj finserv. 3] I am a senior citizen [71 years] & my justice must not be kept lingering in indefinitely. Already close to 90 days are over.
Thanks
Bipin Shah [[protected] / [protected] /[protected].]

Jul 29, 2017

Updated by Bipinmilap 29 July 17

Dear Sir

Kind Attn: - Mr Rahul Dond-Customer care Social Media department

Subject:- Commencing date of my FD- My feedback on our tele talk of 28th July

Ref: - [1] The response from Bajaj Finserv lending department on 28th July 7.13 pm vide SRN 12304264.
[2] Ref: [1] The FD nos are 108224, 108229 and 108236.
[3] SRN11988113 and SRN12007360 unanswered.

It seems to me that, Bajaj Finserv Lending Department, has responded in place of Customer Care Social Media department. I do not know why, as my complaint subject is correction in FD valid commencing date. I have not availed any loan from Bajaj in past or present, and I feel that response from BF Lending department is not warranted.

If it is an auto reply, then kindly correct the complaint subject matter. If Bajaj Finserv Customer Care feels that, it is correct, then let it be like that. This is just to draw your attention on the matter of my complaint.

Thanks

Bipin shah
[[protected] / [protected] /[protected] land line]

Jul 29, 2017

Updated by Bipinmilap 29 July 17

Dear Sir,

Kind Attn; - Mr Anil Pawar -Customer care Bajaj Finserv Social media dept.

Ref: - Tele talk today at 12.09 noon between Mr Anil pawar and myself.

As per your request I am again forwarding the mail sent by me on 6th June 17 with Valuation date certificate from my bank [PNB] sent to your company on 6th June 17 on written request from Mr Pawan Bansal, of customer care-Bajaj Finserv. Mr Pawan never acknowledged.
Mr Anil, kindly, send an acknowledgement from your side for this. It saves you trouble of scouting the records of mail, which your company is not having customer wise, or else you would not have to request me to send it again to you, for your investigations and doing needful for correcting commencement date.
I feel that I am pushed from pillar to post, repeatedly, during all these elapsed appx 90 days of taking FD from Bajaj Finserv, for no fault of mine.

A small but dissatisfied customer like me will certainly not matter for a big organisation like Bajaj Finserv, in immediate near future, but a correct commencement date of my hard earned money in your FD instrument, will certainly matter immensely, as correct [in this case advanced by a day] maturity date of my FD will put the money back in my hand at right due date.

Please find the earlier mail of 6th June along with attached certificate of valuation date from my bank.

Please acknowledge. Kindly stop falls SR numbers from your lending department.
I have received it again, today on 29th July 17, at 8.10 AM as SRN12307117.

Mr Anil, you have promised me to bring the solution to my matter latest by Monday 31st July 17.

Bipin Shah
[[protected] / [protected] /[protected]]

----- Forwarded message -----
From: Bipin Shah <[protected]@yahoo.com>
To: Bajaj Finserv <[protected]@bajajfinserv.in>
Sent: Tuesday 6 June 2017, 7:25:43 PM IST
Subject: Valuation date of my FD 102506 FD 102377 and FD 101367 aggregating to Rs 13 lakh

6 June 17
Dear sir,

Kind Attn; - Pawan B at Bajaj Finserv

Sub: - Value date of the fund transfer from my bank to yours.

Ref: - FD 102506 FD 102377 and FD 101367 aggregating to Rs 13 lakh

As needed by you, please find attached a certified copy of my a/c statement from my Punjab national bank account. The value date is 1st may 17-same as transaction date, in this case.

Hope the action can now be taken at your end in the matter raised by me.

Awaiting your action and intimation.

Thanking you

Bipin T Shah

PNB Passbook with Value date
.pdf

Aug 01, 2017

Updated by Bipinmilap 1 Aug 17
To.
Bajaj finserv Social Media Team.
Sub: - FD 102506 FD 102377 and FD 101367 aggregating to Rs 13 lakh
Kind Attn: -Mr Rahul Dond/ Mr Anil Pawar
Ref: - Your telecommunication with me today at 5 pm.
I thank you, for your efforts in resolving my complaint, and agreeing to correct the matter of FD starting Date as per Valuation Date of my transaction, and promising me that it will reflect in Experia in few days after the correction is made.
I have no grudge now, as with your efforts, Bajaj finserv has noticed the error and stands to correct it.
Thanks
Bipin Shah

Jul 24, 2017

Updated by Bipinmilap 24 July 17
As per customer care's above reference, I provided them with the details of 1] FD nos. 2] Name of holder. 3] SRN nos that are pending to be replied. 4] All phone contact nos. 5] my e mail ID.
I submited it to them thru your Consumer Complaints.
IMMIDIATELY WITHIN 10 MINUTES I RECEIVED A CALL FROM BAJAJ FINSERV CUSTOMER CARE NO-[protected] BUT HE DID NOT GAVE HIS NAME. HE SAID THAT MY COMPLAINT NO IS SRN11988113 AND THAT THEY WILL ATTEND MY COMPLAINT NOW ITSELF AND WILL REFUND THE INTEREST OF 1 DAY IN MY BANK FOR WHICH I MUST HAVE CREDIT/DEBIT CARD. THIS WAS SHOCKING AND I SAID WHY CAN'T THEY LET ME KNOW AS TO WHY THEY CAN NOT CHANGE MY FD COMMENCING DATES AS PER THE VALUATION DATE INSTRADE? THAT IS COMMENCING DATE TO BE AS PER VALUATION DATE OF 1ST MAY 2017 IN PLACE OF 2ND MAY 2017? HE CUT OFF THE LINE.
I need justice as my money 13 lakh is with them since 1st may 2017 and not 2nd may 2017 the cumulative-compounding effect will be lost and I will suffer for loss. THIS IS NOT ACCEPTABLE TO ME AFTER SO LONG OF 80 DAYS + & SO MUCH OF MENTAL TORTURE BY CUSTOMER CARE TEAM TO ME THRU E MAILS/NOTES ON WHATSAPP AND FOLLOW UP ON PHONE, OF AN ESTEEM ORGANISATION LIKE BAJAJ FINSERV.
HOPE THAT THEY WILL REISSUE THE FDS WITH CORRECTED DATE OF COMMENCEMENT AT EARLIEST AND OBLIGE A CUSTOMER-HOWEVER SMALL AS PER THEIR BUSINESS POLICY.
Bipin Shah

Jul 26, 2017

Updated by Bipinmilap 26 July 17.
Ref: [1] The FD nos are 108224, 108229 and 108236.
[2] SRN11988113 and SRN12007360 unanswered.

This is to acknowledge that I received a call ring-just once-one ring long and was discontinued by the time I could come and lift the phone. The calling number was [protected] and at 5.17 PM on 26 July 17. This was very strange as the phone rang only for a single ring and before I could lift the phone it was disconnected. On the caller part he has a record of trying to contact me but never gave me a chance to pick up the phone. I then started calling the same number, till 5.37 pm from all my numbers that is [protected] / [protected]/[protected], repeatedly but the connection to above [protected] was not established. I could feel how the things are made helpless for me and the time is pulled on without due justice. Now the question is why they can not write a mail to me with the solution of reestablishing my valuation date as my FD commencing date or why they can not send me an sms asking me to call back on a number of their choice and -time of their choice on a day of their choice?
THE FACT IS SIMPLE. MY MONEY [13 LAKH] WAS WITH THEM SINCE 1ST MAY 2017 AND HENCE MY FD DATE OF COMMENCEMENT MUST BE 1ST MAY 2017 AND NOT 2nd may 2017 as they have wrongly given in my fds. THE FDS ARE FOR A TENURE OF 5 YEARS AND IT AMOUNTS TO 13 LAKH RELEASED A DAY EARLIER, WITHOUT LOSING ANY EARNINGS.
Hence valuation date of transfer must be corrected by Bajaj Finserv to resolve my complaint. WHY THEY WISH TO CONTACT ME ON PHONE AND WHAT DO THEY WISH TO CONVEY WHEN MY COMPLAINT SOLUTION IS AS ABOVE-TIME AND AGAIN TOLD TO THEM VERBALLY AS WELL AS -IN WRITING MODE SO MANY TIMES?
OTHER ISSUES OF NOT FOLLOWING UP THE SCHEDULED REPLY TIME FRAME GIVEN ON BAJAJ FINSERV SITE OF CUSTOMER CARE COMPLAINTS AND ESCALATIONS LIVE A DAUNTING MARK ON CUSTOMER AND IT IS UP TO BAJAJ TO FORTIFY THEIR SYSTEM. MAY BE CUSTOMER LIKE ME WILL NEVER WISH TO AGAIN PARTICIPATE IN ANY BUSINESS AGAIN IN FUTURE.
Bipin Shah