Bajaj Finserv Complaints & Reviews

I have applied for emi card online by paying 350 inr through my debit card, but i have not received a card or even any details from your end.
Secondly, trying a so-called customer care number where in there is no option to talk to any person who can resolve this.
I am giving the details above. Also attaching a screen shot showing the amount that has been debited. Hopefully you will respond at least.

Loan details:42038470
Name: srinivasalu m
Mobile: [protected]

Hi,

I have logged a complaint of geyser repairing around 10 days before from now.. but no actions has been taken yet by you.
I called Vijay sales(Seasons Mall) and they said we can't send anyone because of Eid holiday on 26th and 27th June. I understood that and did not forced anyone to come.. But they commited that they will send some on 28th- June, wednesday.. but no one had come, I have been calling vijay sales all day long around 20-25 times since 28th - june.. they had always say that they will send the guy on wed, then on thur, then on fri (30th June). But NOBODY had come to repair the geyser till now.

My all family members are getting ill because of bathing with cold water. Can't you understand the urgency?


When we bought the bajaj geyser in nov-2016.. it had some issues at that time also and we had to replace it, and now once again we are getting issues with this geyser only after 7-8 months. I think i have made a wrong decision by buying your product and no body is coming to repair it.. you guys cant understand the criticality?.. that' its a cold weather and we have been bathing with cold water and have been following up for its repairinig from 10 days and nobody is even bothering from your bajaj company.

I want it to be repaired by 1 hour.. I cant wait anymore else you take your product back..

Customer Name:- Suresh Dubey,
Phone number - [protected]

Salaried personal loan:
—
Since last 3.5 years, i am repaying emi promptly.

I lost my job in feb 2017, then somehow i managed to pay emi on time.

On june 29th 2017, i got phone calls from area collection manager - flow, wakdewadi branch, pune. I explained my situation to him, i also expressed my will to repay future emi, but i need some time. I assured him to resume my emi payment once i get job. Requested him to give me a period of 6 months.

But, this gentleman turned rude to me, spoken to me and my parent offensively.

He and his subordinate also threaten us that he will send his people and they will spoil my home.

I am frightened.

Please help me.

Regards,
Mahesh patil

I was making my payments on time and never missed any.

I got a msg on 30th june 2016 that my Bajaj finance emi card ending with 2368 has been blocked permanently with our in line policy...this is not any kind of reason for blocking any card suddenly...

I was making my payments on time and never missed any payments, and this blocking of card is unacceptable...

Pls re-activate my card ending in 2368 and my running loan no is 4010DC38949105.

I had signed home loan transfer from my Existing home loan account to bajaj Finance as promised in monthly ECS and zero interest but once got cheque clearance from my OD account .they are offered me more interest and hidden charges so i have refused to go with Bajaj account from day 1 after got cheque from Bajaj and went to baja home loan office in chennai and returned that cheque after fews days .but so far no action taken even i have sent many mails to we care and greivance team.

Respected Sir,

1. I am holding a BAJAJ FINSERV EMI card Sl No. [protected] with a provision valid from 07/12 and valid thru 07/15, login ID 7423432 and mobile No. [protected].

2. The said card is not being used since last one/two year but the EMI is deducted automatically.

3. I request to de-activate the card as I am not interested to retain the card and to pay annual subscription as you are charging.

Thanking You,

Mrinal Kanti Ghosh
Bajaj Finserv EMI Card No. [protected]
Mob. No. [protected]

Hi

Offlate, I have been receiving calls from BajajFinserv executives of the loaf offers. So i thought of knowing the details and asked an executive for the same. He told me some details and said the rest were clearly written in document that will be sent to me. When I received the documents, the information provided was completely different to those informed over phone.

When another executive called me regarding the load, I told him that there were incorrect details in the mail and he started absusing me. When I talked to this manager Mr. Charan, he said sorry to me and handed over the phone to the same stupid executive. I said I didn't want loan at the prescribe ROI.

Another day, another executive called me regarding the same and when i told him what had happened to me, he said sorry to me and said that he woould send me the updated / correct details and that he would need my chque photo. I neither sent him that photo nor replied to that mail..

The immediate next, I got a message saying that my loan is sanctioned and the amount was credited in to my account which actually was credited to my account after 4 days (being the weekend and Eid festival).Whe I tried to call and inform the issue to the customer care, there is no one responding.

Everytime I write a mail, an auto generated mail is sent with different SRN numbers. So I went to local branch office, where they said that they are not responsible for the head office calls and that I should talk to the head office team on this and they are helpless.

So when I wrote a mail to the [protected]@bajaj..., the reply was to deposit a cheque or DD for cancellation of the loan which i did the immediate next day and the amount also got credited to their account. Now when I tried to enquire about the status of the cancellation, I am not getting proper response from an of the personeel. Everyone is taking the complaints and giving me SRN numbers which seemed useless. Some mails said that they need aditional time.

Further, they gave me a lot of customer care numbers, which are either not working, either busy or even if the call connects, no one responds.

Please let me know what to do

Hi, My Name is rajneesh kumar Card no.[protected] valid from 11/14 to valid thru 11/24 I am exits Bajaj Finance customer.i want purchase some item.
but I come know that my emi card was blocked with out any prior notice. I find out this while i try to apply for loan.
I try to conduct customer care by call but got replay as my customer number and card number was wrong. Could you plz able to tell me what is reason was the card blocked. and what can i do for reactive my card again.

I have taken Personal Loan in Bajaj Fineserv. My welcome mail clearly mentioned there are no pre closer charges. Now I am trying to close my PL and they are charging 4.6%.

Even though I talked with customer care there is no proper answer. They have changed the policy on 01st June 2016 according to them. However, When I signed the agreement there are no pre closer charges.
How can some company increase the interest rate or apply precloser charges which is not there in the agreement.

Please deactivate my bajaj finserv EMI card. I am not using it. I don't have any pending transaction till date. This card deducted rupees 99 from my bank account for two times without my permission. Please deactivate this card as soon as possible.
I have been trying to contact with bajaj team but no help from them

Here is the details:-
Customer Name-Lakshman annavarapu
EMI Card No: [protected]
Experia ID: 16395387
My Email ID- [protected]@gmail.com

Dear sir,
my emi card number is [protected] is block i have paid total emi so why lock my emi card plz i requst to you unblock my emi card urgently. plz kindly needful. i am old custmer in bajaj . i am paid totaly 3 loans in bajaj. but last time i am in hospital so late paid emi. i paid last emi with panalaty but company is block my emi card . i requst to you plz unlock my emi card.

Please close card with customer id 3199089.

Name . Dipan patel

I had a washing machine emi through bajaj finance in 2010. And completed all emi..
But now after 6 years of gap .They are charging card maintenance per year..In 2016 they have deducted through bank directly without informing me. Now they say . We will charge every year..
I have not demanded any card . They should close account after completion of my emi in 2010. But they didn't.

I have contacted customer care . But closing card they R not replying properly.

So please close my emi card. I don't want unnecessary card charges every year..

Thanks
Dipan
M.xx25019890

Hii i am srikar reddy. I bought panasonic 32 inches led tv from bajaj electronics with 2 years of extended warranty. I wanted to cancel my extended warranty as i accepted it unknowingly and later i found it does not suit and 1st emi due date is 2nd july 2017. Loan ac number 4000cd40716928. Please consider my request and cancel the extended warranty.

I apply a loan from bajaj finserv from shillong on 29/04/2017. For a television loan amount 25551 for 10 months and the emi is rs 2556. On 03/06/17 from my saving a/c rs 287.50 while in my a/c balance having rs 3856. And 0n 06/06/17 in my a/c i have rs 18697, again i had got charge rs 287.50 because of cheque bounce.. Why how much my exact amount u want from me cheater??? Why u bajaj finv people still travel with the bullock cart??? You r very slow, bloody cheater... How much u charge extra interest before i apply a loan your team told that zero interest for tv but y??? Now u charge extra 2932.. Explain me as soon as possible.

Call came to my number and inform me that u have to give me necessary information about your family and address according with loan. So i gave all information. Then suddenly phone was disconnected by telecaller. And msg came to my mobile number that u have applied insurance with your loan. So how it is possible. Because i m not interested in insurance with my loan. Then i also visited palanpur b. K branch but they not respond me. So plz sir to deactivate my insurance with my loan as soon as possible... Thanking you...

Hi i have purchased a oneplus3t order no.[protected] on 13th may 2017 from amazon.in but i have cancelled my order on 14th may 2017 the amount of Rs 26097 has been deducted from my bajaj finserv emi card. I have got a mail from amazon.in that your refund of RS 26097 has been processed successfully on 19th may 2017 and the amount should reflect in your account by 25th may 2017 but My refund is not reflected in my emi card. I have allready sent a mail 20 to 25 times to [protected]@bajajfinserv.in and also calls on coustomer care no. of bajaj finserv but this loan is not cancelling. I am attaching a snapshot of mail which i have got from amazon.inl which i have got from amazon.in kindly request you all to help me on this issue. Loan no. is 401ECF39944494

I was looking to transfer my home loan account from pnb home loan to bajaj finserv and paid the fee of rs.2000 but later when we realised it is not of any benefit we asked the agent to stop the process and we didnt submit the lod letter which is the final stage to transfer the loan account and also it was promised to us that we will get a top up of 2 lakh rupees after transferring. Though we asked them to stop the process it shows the loan account has started despite pf declining to transfer and neither we have received our 2 lakh rupees and it shows the loan account has started and also we are paying loan to pnb loan. So ideally we are paying 2 home loans now which should not be there. We also have been sending email to manager of bajaj finserv and the company but they are not bothered to reply a single email. It is a kimd request to look into this asap because we dont want to go ahead and pay 2 loan amounts.

Dear sir / madam,

I have taken bajaj finance for appliances on various occasions before 3 years. Since then i am getting calls to offer some kind of loan every now and then from toll free number.

I have denied many times to them not to call me again. But they are different persons calling me every time from different numbers.

As the calls are extremely annoying and disturbing me a lot, i wish bajaj company to stop in any case.

My mobile number is +91 [protected]. If such calls are coming next time, i will take serious steps against company.

Regards,
Ramprasad sonti
[protected]

HI ALL

CAN SOME ONE REALLY HELP ME IN THIS FRAUD IMMEDIATELY OR SHOULD I LODGE A FIR/ CONSUMER COURT CASE AGAINST BAJAJ FINSERV..?????

TRULY THIS IS ONE OF THE VERY WORST AND UNPLEASANT EXPERIENCES IN MY LIFE WHICH I HAVE EVER HAD. THIS SHOWS US THE TYPE OF CUSTOMER SUPPORT AND REPRESENTATION OF THE COMPANY IN THE MARKET.

BY THIS WAY, BAJAJ FINANCE CAN DEDUCT ANY AMOUNT FROM ANYONES ACCOUNT AS PER THEIR NEED AND BENEFITS, IS IT..??????

COMPLAINT AGAINST THE SHOP NAME- CELL4U M2K, ROHINI, DELHI-85. THE CONCERNED BAJAJ SALESMAN IS MR. ARPIT.

I would inquired about the mobile phone i, e (Oppo) on dt:[protected] from the above mentioned shop after the inquiry the shop sale executive asked would you like to purchase cash payment i says that i have a Bajaj finserv card and i have to go for finance after showing the card the sale person says that the loan is not senctioned without the prior signature of the owner of the card & that card is on the name of Mr. Vinayak Kumar Sharma and i says that i am the son of Vinayak kumar Sharma. But he refused for the loan.

Next day my father got a message on mobile from your side that the loan is sanctioned by the office on the purchase of ( Apple iphone) worth Rs.28000/- Loan no:- 401DPF42562441 Which i don't want to buy. Your Bajaj sale executive has doing the CHEATING that is the Bill should be forward on the Name of Vinayak Kumar Sharma.

The Attachment of photo should be sending to you, Which shows APPROVED VERIFY ID & SIGNATURE whereas there is no VERIFY ID & SIGNATURE of Vinayak Kumar Sharma. Whereas the paper showned by the your bajaj sales person that shows the i.d of Mr. Ram Chand.

After talking to the concerned person he says this due to some technical fault because he is in hurry and he have not compile the papers. I want to know how the technical fault is to be done by the sales person and your loan department.

Mr. Arpit talked to the senior person Mr. Rajat and after talking to us he says the matter should be solved within three days. After a week i have again talk to him and he says for another three days and the matter should be solved. Again after three days when i phoned his behavior is very rude with customer.

After a week my father phone to him and he has given a mobile no. of Mr. Rahul chugh (Area Sales Manager). When i talk to him he also says the matter should be clear within three days.

Now till date[protected] the matter should not be solved. Today i got a message on my mobile:- Your welcome letter for Loan No. 401DPF42562441 is sent on your registered email id and your loan is active and your next EMI due on dt:[protected].

For your information there is no loan on my name till today.

It means the Employee of the Bajaj Finserv HARASSED the customer at the fault of their end.

Now, my questions to Bajaj people are -

-How was this transaction approved and was not investigated when i told specifically that i didn't even apply for the loan..???????
-How was this loan approved without my father signature and a valid ID proof..?????
-How can you guys present an ECS into my bank account without my consent ?? the consent that i signed 7 years back was only for that transaction.
-Why can't you guys revert on time and resolve an issue which is impacting a consumer heavily/adversely ???
-Why don't you guys realize that because of your mistake, someone's CIBIL records can go for a loss and he'd suffer absolutely unnecessarily..??????

Hope for a favourable reply and your end as early as possible and the clearance statement of my loan should be send to me.

Thanks
Piyush sharma

Bajaj finserv customer care called me that i was eligiblefor pre approved personal loan of rs 290000 and they told me to submit important document like 6 blank cheque, id proof, adress proof, photos etc, but after submitting all the details they told that the dont give full amount they can give only 30% of that they are totally spam. They are making money by doing cheting