Bajaj Finserv Complaints & Reviews

I have bought a durable product agmt no. 4250cd28464859 from the bajaj emi card no. [protected], for this i have paid full payment of remain emi rs. 3340 rupees three thousand three hundred forty only on[protected] which was fore closed amount in locan office of bajaj finserve indore. As a proof i have receved seal & signed receipts from local office,

Bajaj charging again emi of that for closed account.

Fore closed receipts attached

On my name and pan card some one taken loan, i don't know how bajaj finserve sanctioned the loan,
I need clarification otherwise i will go to the court of law, and i want to fight for damage charges,
If have approached banks for my home loans, they are saying to me that i have a bad cibil score, i enquired the same, came to know that someone has taken a loan against me.

I purchased a mobile through using baja emi card worth rs 9990/-. They confused me by saying that insurance comes mix with the mobile price. I said yes to do insurance. After that i got a message that i had to pay insurance worth rs 1399/- extra in an installment every month. I searched in bajaj finserv app. I found that there is another account appeared called digital fone safe. I don't want insurance for my phone. I will keep it safe. If...

Respected sir,
I am using your bajaj fin serve card from last couple of years, i am using it regularly and i am paying the emis on time, and giving the considerable amount of business to bajaj fin serve, i had recently got an sms that my amount in the card was increased, but on 20/8/17 to my surprise that i got an sms that my card was blocked, can you kindly clarify that why my card was blocked despite i am being a regular customer using your card and also my the emis on time, kindly look into it and unblock my card

Dear sir/madam i received one insurance letter from fonesafe but i don't want this policy. Main thing is iam not agree with this policy,. Why ur people are sending it to me. Iam not responsible for this insurance and don't waste my money. How do u create this type of nonsense things this is correct what ur company people have done. So cancel this policy.

Dear sir
I submit to say that this month also the same problem for personal loan due date. Due date 5 th of every month. Last month they presented the cheque on 04 th and this month they have presented 27 th of july 2017. But cheque presenting date 5th of every month but why are you present priorly date. Kindly i gave attached proff in pdf format. Kindly do the needful.

Thanks
Shahul hameed i
[protected]@gmail.com

I am so irritated with your phone calls that it pisses me off as i see your numbers. At least 1-2 calls everyday, after so many requests to update my number to dnd from all the promotional calls from bajaj finserv. Trust me if you disturb your valuable customers so much, they won't be loyal to your brand. My no is [protected]. I am determined that if this doesn't stop, i will complain to consumer forum.
Ranganath.

An ankit jain on 20th aug 2017 submit a complaint
Hello,

Grievance redressal team & we care team

This email is to inform you that i am holding a platinum emi card no : [protected] with bajaj finserv. Recently my one installment was bounced through which my card was blocked.

Now my issue is my emi card has been blocked without any prior intimation. Reason for my card block is insufficient funds in between in one months.. Every month my emi amount use to debit from my bank account on 4th day. But in between it happened once that emi was deducted a day prior only like 4th and due to insufficient funds on 4th my ecs bounced. So i also paid bouncing charges. Due to insufficient funds i was over charged and my bank has charged bounced charges. The bank hit the ecs on 4th which was suppose to be hit on 5th, then where am i at fault. Due to this only my emi got bounced twice. But as a deligent citizen i went online and paid the emi's to bajaj executive.

I was not even aware about it that my card has been blocked. I have been always paying the ecs in time. And when one day few weeks back when i tried to purchase consumer durable, i was been informed that my card is blocked. I felt so annoyed and insulted at the shop, atleast they could have informed me over that they have blocked the card for such a small reason so i would not have gone to take any product only.

This is really frustrating and disappointing to me i really dont understand that why my card has been blocked, when i have paid all my loans, you would have activated my card instantly and which was not done yet.

I was talking your customer care and they promised a call back which was again not done. I was promised that my issue will be resolved asap.

They have also suggested me to purchase the product by producing the documents, i even did that and my loan was rejected. Customer care is unable to give me the reason for it.

Humble request to you to kindly re-activate my card again and in case if there is any error or mistake from my end again then you can immediately block the card. Also if activation of this card is not possible then kindly send me a new card.

I would be highly obliged.

Desperately looking for positive response from your end.

Details : loan no.: 4010cd39793798
Emi card no : [protected]

Regards
Ankit jain

I have cleared my emi of last product purchased and now want to purchase some more but my card is blocked so please unblock my card as soon as possible. I am looking to make heavy purchases as i have got a new job and have more purchasing powers so if you can make my card work in this festive season i would rather opt for making appliances purchases and would be very happy cause it will make life more easier and simpler.
#[protected]
Mail [protected]@gmail.com
Card no-[protected]

I bought a phone under bajaj finserv plan and denied phonesafe insurance plan and emi given is 1250/- and now dey r charging ra. 1438 saying extra money is for insurance but i never asked for insurance. Loan ac no 470dpf42951370
Insurance policy no im0566805 please consider the issue and cancel the insurance..... I felt ur services are good and tried... But u r charging unnecessarily insurance without our approval... Itz costing 1600 rs more than the phne i bought.... V would have bought it by cash if v hadn't know of these extra charges which we don't want... Please consider the issue seriously... If you do such things people may lose belief in you... This made a big inconvenience to me and my financial stability....

Hi, this is balamurugan kandasamy. I purchased samsung led 32fh4003 model tv from vasanth and co, 100 feet road, velachery chennai on may month 2015. At that time i did not applied for bajaj finserv emi card.in application form also i did not select the check box for getting emi card. Once i applied for emi option they sent me a emi card thru post. I never used that card. I finished my loan on 2nd december'15 and got noc mail on 17th december 2015. Still i am receiving lots of mails and sms from bajaj finserv. On 18th august'17 i received a sms saying about emi card inactive fees of rs. 117 will be taken from my account. How can they deduct. It is fraudulent activity from bajaj finserv. I want you to stop deducting my money from my account. My customer id was: 21026206.

Dear sir,
I have ordered bajaj credit card platinum 100% free, but bajaj sent world card i have not accepted this card by curiour and i have not signed any documents. Call bajaj center fraud activity with me and 1st statement are received payable amount is 3500 pupee.
I have demand as per my choosen credit card sent but not responding by bajaj and rbl
Please do the needful.

Please deactivate my bajaj finserv emi card. I am not using it. This card will be deducted rupees 117rs from my bank account after 18.08.2017 as i have received sms which i will not agree. Please deactivate this card as soon as possible.

Here is the details:-
Customer name - hemanata reddi
Emi card no: [protected]
My email id - [protected]@gmail.com
Contact no - [protected]

Sir I Raja chatterjee ..belonging to chittaranjan...city - asansol . I owned a bajaj emi card... With registered mobile no. [protected]. And emi card no. [protected]. I got my card blocked for a very long time... I have been reported by the Bajaj branch executives.. That it has been blocked due to emi bounce...now my Loan is repaid 100% I have complaint several times at the Bajaj branch office... They are telling to write the complaint to their we care email ID... Bt till now I have not received any suitable response on how to get my card unblocked again or what to do get my card unblocked. Please reply me with suitable response.

Your delivery person mr. Ahmed kabir has not delivered my parcel, i only got a message from delivery person dated on 09/08/17 around at 2 pm. Vide my order no:awb[protected].
He said that my area address is not correct to reach door step, therefore, if possible to send please rearrange of my parcel to my residential address, address are given below.

Nav avni complex, nr. Ambika nagar, a-wing, room no:104, shahad, kalyan-w, thana-dist., mumbai, 421103.
Mob: - [protected], [protected]

I am complaining about my card limit
Product advisor say that limit of your card is increase when u pay a full emi of your finance product
But my card limit is in under 1 lakhs in cant increase
Can we increase it
Other wise no.. Can we get another card in same id and card no
I have finance so many product with the help of your bajaj finance
I want to finance some more item but i have not a balance in my card
So what can i do for get credit in my card until
Please send mre another card in same account

Respected sir /madam,
With reference to the above mentioned subject this is to bring to your notice i regret to inform you that on 16/08/2015 i have purchased samsung refrigerator from kohinoor showroom, santacruz branch through bajaj finserv and also paid extra inr.300.00 for emi card. Since two years has been passed once i. E. On dec 2015 unable to receive because that time i am not present. So i therefore request again in the year jan’2016 to resend it. From your office told me that i will receive emi card after few months, and also received a mail of delivery of emi card but still i have not receive emi.
I am very much disappointed about your services and response.
Details of emi card all i know is my registered mob. No.[protected] so can u please resend me my emi card to my following address
Aslam shaikh
B-1101, sugra park,
Pathanwadi, rani sati marg, malad (East), mumbai-400 097

I have been a customer for bajaj over 2 years now. I have multiple loans with a good track record with bajaj. Offlate, my recent loan application with bajaj finserve has left me with a bitter taste.

1.in the current case, i was promised of a disbursement with in 72 hours and its completely online. I knew it had happened earlier so i had opted for the same. To my surprise, this time they called after 72 hours and asked for a hard copy of the cheque. My file no[protected]

2. Some one from the local office had collected the cheque and promised a disbursement within 48 hours. Nothing has happened.

3. I have been sending mails after mails and the terrible thing is that there is no response from the concerned. The manager from the local office promises of responses but doesnt care. The mails (From last 4-5 days, were copied to [protected]@bajajfinserv.in, yogesh. [protected]@bajajfinserv.in, paayal. [protected]@bajajfinserv.in and recently directed my communications to [protected]@bajajfinserv.in.

All the while the advantage of bajaj finserve over other banks are the process is paperless and one can able to manage through a dedicated portal. Now with the complicated procedures, it doesn't hold any more edge, its better to opt with anyone who gives a lowest rate of interest.

As an experience, this is something that i am not used with bajaj so far any how the question is if i have to look for bajaj for my future requirements - the answer is no.

This is with respect to the commodity (Treadmill) loan no.: 404sce36663416 taken on march 20th 2017. The dealer took a downpayment of 7350 in this rs.6600 was 2 months advance plus 750rs processing charge of bajaj finserv.

The dealer told rs3300 will be my emi monthly. For loan the bajaj finserv guys saw my old cibil points and took my pan number and said they will process it.
They dint took any sign of me on any of the loan documents!!.

But in my bank account rs3675 was getting deducted as emi, when asked about the extra rs375 the bajaj finserv guys are telling it is for insurance or warranty.

The extra rs375 is really a burden which happened without consent of me and now if we tell to cancel it, they are telling it cannot be done.

Remember the processing of loan documents was done without consent of me!.

Please look into this, so i need not pay anything extra.

Please find following two accounts in mane of bajaj allianz life insurance co ltd in bank of india vikas marg branch & city union bank ltd laxmi marg branch delhi

I got call & email from "tusarkapoor. [protected]@financier.com" for loan of rs.5, 00, 000/- on zero % rate of interest and for that i have to take policy from bajaj allianz life insurance co ltd. And also i have to 1st yearly emi of rs.25000/- in advance into bajaj allianz life insurance co ltd below mention account in bank of india vikas marg branch,
Step by step they were asking to pay money for noc, application fees, for policy endorsement etc
Total i have deposited 1, 10, 000/- in bank of india vikas marg branch & city union bank ltd laxmi marg branch delhi in the name of “bajaj allianz life insurance co ltd”
But when i contacted to the manager of city union bank laxmi nagar branch delhi
They said the account no - [protected] in city union bank limited - new delhi laxmi nagar ifsc codeciub0000502 in name of “ift infoservices “ and not on “bajaj allianz life insurance co ltd”
But in my axis bank portal the same account number & bank & ifsc code on the name of “bajaj allianz life insurance co ltd”
So many people deposited money for getting loan in the same account but loan has not disburse yet

Ranjeet d gadade
[protected]
[protected]