Bajaj Finserv Complaints & Reviews

I had taken consumer loan for samsung make LCD on 21-06-08 from Girias investment pvt. Ltd. KORmangala ring road, Bangalore-560071, Starting i was told that my EMI is 1730x18 month, Then one of company person name MR. MURTHY told me my EMI is changed 2306x13month. My ECS was started on 15 Aug 2008, which should be close on 15AUG 2009. But still my cutting is going on. I am trying to thier custumer care no from past one month but NO REPLY IS FROM THIER END. Ihad send a mail to CUSTUMER CARE execuative MR. RAVI CHANDRAN, but no any answer from his side.
Kindly stop my ECS and refund my 2306x2=4612-00 to my account. MY LOAN A/C NO IS[protected]. and kindly improve your custmor care dept.
REGARDS
RAKESH NAYYAR
[protected]

Dear,
I m the Owner of BAJAJ PLATINA 100cc number PB 29 J 2403. i visit ur MOGA showroom( PANKAJ MOTORS ) thrice a month to service my bike , i use to complaint about the GEAR Problem , PICKup Problem, NOISE IN ENGINE from last two months but no body bother me therefore. I m really fed up with the behaviour o[censored]r staff there and the engineer named PANDAY JI. I m suffring from last two months, plz take further action and do the needful.

With Regards
Navdeep Singh
[protected]

HI,
My bikes servicing is done at Auto Pulse an authorized service center for Bajaj, Bangalore. I gave my bike for service this morning and when I took it back it was in pathetic condition. It is worse than how is was when I gave it to them. I have doubt that they didn't changed the oil… The engine sound usually changes and so will be smoothness in the gear changes once the engine oil is changed...
Other thing is there is not even a single screw in backlight.
Worst is the behaviour of these people is really bad.

Please do the needful.

Their Add-
Auto Pulse
Authorised Service center for Bajaj auto ltd.
# 92/5, Outer Ring road, Opp Innovative Multiplex, Maratha Halli.
Bangalore-560037. Contact number[protected]/42170288



Thanks
Atul Bhatt
Bike Number-KA-04 EX-2879

Contact number--[protected].

This is to inform you that i have taken consumer loan from bajaj finance by purchasing a LCD TV, for which my ECS payment date is 05th of every month. Iam arranging the money in my bank account for the clearance. On 06/07/2009 around 9.30 in the morning i deposited cash for ECS clearance because 05/07/2009 was Sunday. Despite sufficient cash is available in the account, Rs.225/- was debited from the account towards Cheque Bounce Charges. At the time of Purchase of LCD TV, it was informed to the Executive to mark cheque clearing date as 10th of every month, but it was not changed. Several time i called and send email for the same but no action was taken, for which earlier two cheque bounce charges were debited from bank account.

I request you to look into the same and do the needful...

Regards,
Vinod

Hello Readers,


I wish to share my bad experience with the Wasan Bajaj Nasik service centre when I gave my Pulsar Dtsi 150 for routine service recently (20 May 2009). I had asked them to wash, tune the engine bit and change the oil.

They did everything, however the 'Nut' which also acts as stopper at the base of bike for engine oil was tightened too much (I suspect so...) resulting in a very slow oil leak... After I took the delivery in the evening, the oil leak was noticed only the next day... by which time I had already clocked some 50-60 km and spilled 100ml oil !

I am sure the mechanic's who worked on the bike must have noticed this... however they did not bother to inform or call me. This callous attitude was further extended when they refused to accept that the situation could have been addressed by them in timely manner and avoid everyone a lot of agony.

Its high time that the Indian consumer be treated with the respect that they deserve, and there should be a platform where such arrogant and careless service center's or dealers be made to realize their mistakes.

Thank you.

Sanshirs.

respected sir,
This is to bring to your notice that i am not at all satisfied with the performance of my bike. the dealer are not capable to solve my problems an if i give some pressure they talk like hell and so rudely.
sir, i had purchased pulsar 180cc on 8-10-08 as due to the company scheme the service has to be done by 750 km but when i went their they said to bring the vehicle on 01-11-08 and the first service was done on1665 km...and in first service i complaint that their is wobbling in my vehicle and when ever i wash my vehicle water get inside the light..till my last 4th free service the problem was not solved...then at last they found that their is a defect in Tyre...Tyre was replaced and i gave some amount then after that also their is still wobbling at every time why should i pay m i mad to pay 70, 000 for the bike. and when it comes to the replacement of headlight the were nt able to find why their is filling of water in headlight at 4th service they said light cant be replaced as their is scratch well sir are they not capable to find the problems in 1st service...as a consumer i request u to do a favor judgment for me, so that the amount i spend on bike which is in warranty must be recover...


details of bike

frame no.- md2-drd-jzzrce60012
engine no.- djgbre73108
date of purchase[protected]
vehicle reg- rj07-sd-7612


service center and the name of comany-

BHARAT TRACTORS PVT. LTD
GANASHAR ROAD,
BIKANER,
RAJASTHAN

Sir,
I am a savings account holder of HDFC Bank, Andheri(E) Vishal Hall Branch. I was suprised to find than an amount of Rs 1801 has been debited to my account against the cheque presented by Bajaj consumer Finance dated 16th Feb 09. I have not enetred into any transaction with Bajaj consumer finance. I am shocked how they could do this to my account. There must be an organized gang operating like this. I complained to HDFC Bank but they have replied that I must go to Reserve Bank and or customer care of Bajaj Finance. Of course I will do that to stop such practices to me or anybody else by such tricks.

Ramchandra Yannam.

I've purchased Bajaj platina 100 CC in may 2008. . I was assured an average of atleast 85 kms. was told you will get the average after 4th servicing. I am still getting the mileage at 52 Kms. I would like to know What I need to do legally (In case the problem is with bike). What I need to check or take care of to get the average ?...

Dear Sir,

I purchased one XCD 125 DTSI blue model from Khivraj Motors at Bangalore on 05.03.2008 and the Form of Certificate of Registration was delivered to me after a couple of month. While the colour purchased by me is Blue, in Form 23 it is mentioned as Jet Black. The same was brought into the notice of the branch manager at the time of Delivery of form 23 and he said that it is not going to make any difference. But i am finding it very difficult to convince the Traffic Police about the same and during checks it troubles me a lot. I tried to contact the personnel at Khivraj motors but in vain.

I thefefore request you to consider the matter and advise me.

Sir,
I had Bought 2 Bikes (Pulsar150 Dtsi, Platina) From Dewan Bajaj Chattarpur and i am not satisfied With the services of workshop of Dewan Bajaj (Opposite Tivoli Garden).after purchasing my bikes within three months i am facing problems regarding Battery & when i had went to the workshop regarding battery problem They had charged Money from me for charging the battery even when the battery is in warrenty, & after 3 days the same problem had occured and the other thing is that they neither service the battery nor they replaced it and always said that take the bike to the showroom and sales mgr in showroom said that your problem will be setteled in workshop.and the biggest problem is that they sold a star nut which is easily available in market in 1or 2 rs they had charged 15rs from me

so please please Kindly Take some action regarding this workshop.
Thanking You
Kamal Singh
Pulsar Dtsi-DL3S BF 9789.

I am a prime customer of bajaj outo mobile and i have registered my complaint of Silencer problem at bajaj authorised service station at meerut and my bike is in warranty period.
Name of station : Vikrant automobile, Garh Road, meerut

Date of Complaint: 29. oct.2008, for replacement of Silensor.

Registration No: U.P. 15 AC 8885
And it is very unfortunate that till Know my problem is not been sought out by the servise station and they are doing my harasment by telling me that no stock is available to them by bajaj auto mobile.

Please see to my complaint as urgent because it's know almost a 2 1/2 month that my complaint is not being resolved. And i am not satisfied with the servises of bajaj.

Dear sir/madam,
I mr.sudhakaran j.s loan no.1886063 would like to request you to issue me a NOC, i have completed my loan this month.i paid my last amount on 05.10.08through ecs .

Thanks & regards,

I am highly disgusted with the maintenance cost of my Bajaj Pulsar 2005 model forced on me by Bajaj Jai Autos, West Mambalam, Chennai. I have been giving it to them for service ever since I bought it in 2005. These guys are always ready to replace the parts rather than fixing them. In a span of three years I have incurred a cost of thousands of rupees on bike services. I am not sure if this is due to poor quality spares of Bajaj or simple marketing gimmick. Unfortunaltely even I do not have much options as this centre falls the closest to my home and everytime i make up my mind to repeat the same mistake of trustung these useless people. On the whole it is only the customer who loses all the hard earned money to such irresponsible organisations.

I OWE BAJAJ PULSAR 150CC.
MY BIKE COMES UNDER 5 YEAR EXTENDED WARRANTY SCHEME.MY BIKE'S SILENCER GOT DETERIORATED FEW DAYS BACK WITH A BIG HOLE IN IT.NEITHER THE BIKE IS ACCIDENTAL NOR ANY IMPROPER OPERATION OR STORAGE OF THE BIKE IS DONE.BAJAJ HAS BEEN REPUTED FOR ITS SPARE PARTS AND SERVICES BUT I AM REALLY DISAPPOINTED WITH THE SAME.KINDLY TAKE SOME ACTION IN THIS REGARD.

actually i had lost ma service book .i had applied for new one in sec 8 bajaj office but its almost month i got no reply .visited office also no good reply .they said if it comes they inform .no reply till refer me solution

Dear Sir,

I have a complaint to make..

I gave my Bike(PULSAR MH 02 AB 1647) for accident work in Sai Service(Borivali branch) on 10th of Sept 08, they gave me a estimate of Rs 16000/-.

Today when i called up in borivali branch to know the status of my bike they told me call in andheri branch and when i called there they kept me on hold for
35mins and then they told that there is no such complaint for accident work...so again i called up in borivali branch the lady told me that all the technician are gone for a lunch break and she disconnected the line in between of our conversation.

Then i got a call from a Sai Service(borivali) Mr Amol The Manager was using abusive language...this is no way of treating their customers.

We are giving our vehicles for servicing and we pay for it...we must get a good service, we are not paying to hear abusive words from your staff.

Then again i called up in borivli branch then they replied we are not interested in giving any service to you.

So i want an explaination that why you are not interested in giving service to me?

i had given my pulsar 180 in bajaj authorized showroom service center in bangalore.after servicing he asked me to change carburetor of my bike.but earlier it's working in good condition.it's their fault.what should i do now.please help me.

Never get a good service from Bajaj service station., even get more defect in my bike.
With deep regret, i want to say that again i have suffered from ur bad services. As per directed by u i hv given my bike Pulser 180 DTSI for servicing at Bajaj Service station.

They hd taken more then 9 hdys to fix my bike problem.

I hd paid a good amount for that service.

I have puchase a bike (model no pulsar 180cc dts-1)from swadeshi automobiles limited located in raja garden.& in between 7 to 8 mnths, i have suffer a lot of problem in engine & self.& rama road service centre manager mr habdu sd i have see the proble & sure to me the problem is sort out. but again the prible comes this time & rama road service centre person sd cant change the engine, Sd the engine is cease, & charge frome me more amnt, so pls reauest you to enclosed my complain & change my engine as soon as possible.pls

I, Abhijit Mondal (a MBBS Doctor by prof., just passed out in 2005 from Calcutta University, registered under WBMC) had bought a BAJAJ DISCOVER 135 bike(Veh. class-M_CYC, Chassis no-MD2DSJNZZPCL29482, HPA with Engine no-JNGBPL33051), on 19th April, 2008 from SURYA AUTOMOBILE, RAJLAXMI APPARTMENT, NANGI MORE, BUDGE BUDGE TRUNK ROAD, MAHESTALA, KOLKATA-700141(Phone No of the shop given as[protected]. Proprietor name is Surya. His title is NOT known to me. Basically, he is dealer of TVS AUTOMOBILES (AS FAR PEOPLE KNOW), but Broker of BAJAJ MOTOR VEHICLES (NOT DEALER, as far I know-he takes BAJAJ two wheelers from any dealer of BAJAJ near Baguihati, VIP road).But, surprisingly CHALLAN given by him to me was in name of SONALI AUTOMOBILES, his employee said that was just another name of the shop & nothing to worry regarding this!!!
I gave 20000- in cash on 2242008 & rest by cheque (around 34000-) from Allahabad Bank from my father's account (he’s a retired diseased person, now) on next day. Somehow I managed my bike registered dated 10th June, 2008 (still I don't know whether it's VALID LEGAL REGISTRATION or NOT!) at the expense of 200-, got my SMART CARD (where "Horse Power-0" is written!!...imagine!) more than 1month after this, again at the expense of 100- after more than 20 times visit to him, repeated request, both time I didn't insist for these mere 200-, 100- cash memo. They also took 250- at the time of buying for giving seat cover, helmet (which were supposed to be given FREE OF COST) ., didn't give any cash memo again & even they didn't give any SERVICE BOOK for my bike for proper servicing. They gave the service book around one & half months later after buying the bike & said-my 1st FREE SERVICE DATE IS OVER & I WON’T get my 1st free service, but after my repeated request, just to avail me that service they wrote date of purchase on service book as"0752008" although actually I have bought the bike on 19th, April, 2008.NO ONE CAN JUST EVEN IMAGINE TO WHAT EXTENT I HAVE BEEN HARRASED BY Mr.Surya, that broker, TO GET ALL NECESSARY PAPERS which are normally given by the dealer or shop keeper after buying the bike, even till now I doubt whether the papers given by him LEGAL or NOT!
They gave me two wheeler package policy of BAJAJ ALLIANZ, issued on 3rd July, 2008, dated 28th June, 2008, valid up to 27th June, 2009 midnight. Policy No. OG[protected]-00008782, MY NAME IS WRITTEN AS "AVIJIT MONDAL" INSTEAD OF "ABHIJIT MONDAL", COVER NOTE NO.-BZ[protected], ZONE-B, INSURED ID[protected], INTERMEDIARY[protected]NIBEDITA MONDAL, PREMIUM PAYER ID[protected].So, for around more than 2 months, I had NO SECURITY of my bike & still I doubt whether I actually have it or NOT regarding bike’s insurance policy!!!
On 19th July, 2008, to my UTTER SURPRISE, I got a letter fro RELIANCE GENERAL INSURANCE on ref. no.[protected], Oswal House, 2-Church Lane, Kolkata-700001, stating "CANCELLATION OF POLICY"(Policy No.[protected] starting from 1862008 to 1762009). I simply DID NOT UNDERSTAND anything regarding this. Went to the shop, tried to talk to the Proprietor, SURYA . BUT, THEY SIMPLY REFUSED ME TO ANSWER ANYTHING.I went to Police, INSPECTOR, Maheshtala thana said to me to file a case hiring a lawer, but I don't have that much finance enough to lodge a case, now.
I AM ABSOLUTELY CONFUSED.CAN'T UNDERSTAND WHAT TO DO, WHERE TO GO TO SEEK A BIT HELP!!!HOW CAN I GET MY LEGAL, OFFICIAL PAPERS?