Bajaj Finserv Complaints & Reviews

Bajaj — SERVICE BOOKLET NOT PROVIDED

I PURCHASED A BAJAJ PULSAR 150CC BIKE ON 11TH MAY 2008, FROM "M/S FAIR DEAL AUTOMOBILES, PATPARGANJ", BUT THE DEALER IS NOT GIVING ME THE SERVICE BOOKLET WHICH IS REQUIRED TO AVAIL THE FREE SERVICING.

the required details-:

MODEL- Pulsar 150 ES UG-3
COLOUR - Black

Hi
i am blabhadra maurya. I purchased XCD-125 in the month of june-2008 from fair deal bajaj from patparganj.
I am very disappointed with the srvice of bajaj because the executive of service station is very rude to me
and service station charged for service too much.When i purchased a bike then they took 1000rs. for 12 free services but presently i went to the service station for serviced my bike they told me the scheme is over but when i was purchased it then they told me this scheme is for 2 years. what should i do for that because i am DISAPPOINTED with the baja service.
My no. is [protected]
My bike no. is DL 7S BC 6451
Red color XCD-125

B.K.Maurya

dear sir,
i m vipin from sagar ( m.p.) using bajaj discover 135 from last year. i m not satisfied with your servicing centre at sagar.
plz convey my message to shashank bajaj at sagar.

yours faithfully
vipin, sagar

date: 1/10/2008
mob no. - [protected]

i think that everyone is aware of the poor service stations of bajaj.i have a bajaj platina(6 months old) and every time i give my bike for servicing there are poorly handeled.the only thing that mechanics do during is washing.
people working in the jamshedpur service station dont know how to talk with their consumersa problem occured with my bike battery, so i thought to give it for a servicing.in the job card i mentioned the problem.i was assured by a staff that my problem wuld be solved but later in the evening i was frustated to know that everything was taken care of except the problem i mentioned.after complaning to the manager the problem was solved but again the same problem arose in less than 10 days.

Bad Service

I purchased a new bajaj xcd 125 2008, india april 30, 2008. I immediately had a problem with it. my bike engine seas and cylinder kit damage after that i going to bajaj agency in faridabad
and not available in cylinder kit in all faridabad dealers,
these problem 15 september2008 and no results till today.
so please sir solve this problem.
Thanks
harish vaishnav
mobile number---[protected]

Hello sir/madam,
I am sarada, i work in WIPRO (bangalore).
Two months back i have given my bike for servicing with some complaints also(leakage in petrol, speed pickup, autostart).They charged me 5000 rs.
When i took my bike i found that its under the same condition, no changes in that.Then i gave it to them again, i waited for 2 days when i got it this time, some improvement with speed i found but other problems were as they were.
Then 3 rd time i gave again same problem, 4 th time also same problem...like this I have given my bike for reapir for 8 times but still that problem is there.
Every time i am filling my tank with petrol and giving them they r empting it and returning it back, everytime i am calling them to get that repair work done, like this i have spent another 1k because of your servicing center.

LOCATED AT
(AMBABAJAJ BTM, BANGALORE).

I want either my bike to be perfectly serviced or give me my money back.

I am sending this mail only to you this time if i am not getting this done within a week.I am going to forward this to all the people in and around BTM at bangalore.

Thanks,
sarada

COMPLAINT REGARDING BAD SERVICING "...AMBA BAJAJ, BTM, BANGALORE..."


Hello sir/madam,
I am sarada, i work in WIPRO (bangalore).
Two months back i have given my bike for servicing with some complaints also(leakage in petrol, speed pickup, autostart).They charged me 5000 rs.
When i took my bike i found that its under the same condition, no changes in that.Then i gave it to them again, i waited for 2 days when i got it this time, some improvement with speed i found but other problems were as they were.
Then 3 rd time i gave again same problem, 4 th time also same problem...like this I have given my bike for reapir for 8 times but still that problem is there.
Every time i am filling my tank with petrol and giving them they r empting it and returning it back, everytime i am calling them to get that repair work done, like this i have spent another 1k because of your servicing center.

LOCATED AT
(AMBABAJAJ BTM, BANGALORE).

I want either my bike to be perfectly serviced or give me my money back.

I am sending this mail only to you this time if i am not getting this done within a week.I am going to forward this to all the people in and around BTM at bangalore.

Thanks,
sarada

dear sir

I Had Purchased A bike from your company (bajaj 220 cc )model, in the month of may from Lucknow (Mega Bajaj), and i Am not satisfy with the servicing of my bike, plz help me in this situation

I Shall Be very thankful to You if You can do Any thing for my satisfacation .



Bhupendra negi

Dear Sir,

I Have Complaint For Ambe Bajaj Service.I Have Bajaj Discover 135CC.I Puchase My Bike 01.04.2009 & Service Done On 13.05.2009.I Am Facing Front Side Noise From Fork & Rear Side While Apply Brake.

Hi,

The Bajaj service station in Pune (Aundh) is definitely one of the least equipped ones- to repair a bike.
I had given my bike for repair, they took a week, charged a bomb and the worst- broke the bike stand.
When I argued about it, they said they haven't done it.

Expected better service from Bajaj, at least acknowledge the mistake, instead of arguing with customers.

Hi am hkraju, am using my Bajaj Wind Bike from past 2 yrs. Its in gud condition. I purchased it from my friend now is in London. Every 3-4 months i gave it to servicing at VST Bajaj Service Station, Cottonpet, Bangalore, everytime when i gave my bike they charge bomb like 1, 500 or 1, 800 and am not satisfied since they dont do full service except powerwash. On 23rd July '09 I gave my bike for service, he told that he will give my bike 2 days later since some pulsar campaign is going on in that S.Station. the next day i got shock to hear a call from VST Bajaj Service Station that some bearing has broken to that they have to get from other Station so that they may take 2 days time also it cost around 3, 500Rs. Then i agree to give, later after 4 days they didn't call or sms me. [censored] man I got frustrated to hear that still service not done. Now could anybody help me any gud Bajaj Service Station to get my service for my bike in Bangalore!!! VST Bajaj Service Station, Cottonpet is a gud for nothing station, they cheat customers like us... Be aware of this dudes.

Dear Sir/Maddam,
I have Purchase my bike pulser 150 cc one year back but i am getting frequently chain noise problem many time i have Shone to your service centre but after rectification again problem comes within a monthe.
so i request you to please let us know how can i rectified this problum
Thanks and regard

Akbar hussain
[protected]

Dear sir,
i have purchased bike pulser in 2008 in shashank bajaj sagar m.p...im not satisfy of service facility at sagar station...mr.ramesh yadav is a manager of shashank bajaj..is not coperative man..start abusing thing, if talk to him or say abt complaint of my bike..they r not cooperating me.
so i request you to please let us know how can i rectified this problum
Thanks and regard
vinay pathak

Hello Sir / Madam,

I have bought a new XCD 125 in 28 th April, 2008. Since last week of October, 2009 I am facing a problem with the silencer. And the Rolta Bajaj, Kolkata has suggested to replace that. I do agree with them. But still I am not getting the new silencer due to availability problem. The bike is running with the harming sound. So please suggest me something by which I can get the satisfaction about my bike.

Do you have any scheme for exchange this bike instead of Pulsar 150 / 180?

Thanks in advance.

Regards.

Pritam Saha
Contact me @ +91 [protected]
Mailme @ pritam.[protected]@gmail.com

Sai Service Facility — Not giving the money back neither they are not providing service

Dear Sir,

I had a requirement for a baby care taker / nanny for my 1 year old son. I searched in internet and got contact details of Sai Service Facility. I contacted Mr. Manjunath and he promised to offer the service for 5000. She came with a lady next day and took the details. He insisted for cash on the same day, but I told I will give it only on the day the maid will come to my house. On that Friday he was supposed to send that girl. She didnt turn up. When I called he said she is not ready since its a long distance for her because I am staying in Bilekahhli, Bannerghatta Road. He promised to arrange a new lady in replacement of that.

Next day he came up with a lady and I briefed her that I will alone in my house during day time and she has to to take care of my baby since I am working in night shift. She agreed to that and was in my house till evening. While going she said she will come back tomorrow by 8:30 or 9.

she didnt turn up, when I enquired I came to know that her husband is not ready to send her. Manjunath was shouting at me saying why did I had to let her know that I will be available at home. I said I cant hide those things, what if she leaves in between and I do not have anyone to take care of my some. Again he told that he will arrange another girl. He took contact details of a nanny who posted her advertisement on free add and bring her after couple of days. She was around 50+, cant even bend, cook food for my son, took him to toilet. Then what is the point of appointing a nanny like this?

She came for a day and my son fell sick. I informed her not to come and also informed Manjunath that I dont require any service if he cant provide someone who stays there atleast for a month and who is not too old. Asked him to take[protected] from 5000 which I gave and return rest of the amount.

He was not intersted in that. He was threatening me saying he is a localite and he know how to handle the things if I complain, (I told him that I will complain to nearest police station for cheating) Then I asked him to provide a maid who can do house hold works if he cant return the money. Agreed to that but no response after that.

I tried calling, he is not responding. Then I contacted him through a family friend of mine who is a localite and knows the local language. Manjunath told him that he will arrange a maid on one condition that I have to go to his office and pick her because he cant spend more for commutation. We agreed with that and asked him to attend my call.

Its going to be a month and whenever I call from my no he wont pick up. If I call from different no as soon as he hear my voice he will disconnect. My wife also called him and told its Althaf;s wife he disconnected the call.

Could you please help me out in getting my money back? He says its the admission fee and that cant be refund. I dont remember like a clause, he is not sending a maid as well.

Because of his Nanny my kid fell sick. Spend lots of phone calls and still now he is not ready to respond.

Awaiting an help from your side. Please let me know what I have to do?

His contact details are [protected] &[protected].

Thanks,
Mohamed Althaf

I have also experianced same about Bajaj Service. They dont even bother to give proper answers. They treat customers as if they are begging for needed service to these, so much busy, VIP people. I hate Bajaj for their service and worst way of treating customers.

DEAR SIR

MY SELF NIKHIL MAHAJAN FROM CHAMBA HIMACHAL PRADESH. I HAVE PURCHASE BAJAJ AVENGER 220 ON 28-MAY-2011.AFTER 2 DAYS I FOUND THE MAIN STAND BROKEN. I COMPLAINT IT TO THE BAJAJ DEALER.HE ASSURED ME THAT THE STAND IS REPLACED WITH IN 1 MONTH.BUT TILL 11-JULY-2011 THE STAND IS NOT YET REPLACED.
KINDLY LOOK IN TO MATTER AND REPLY ME.
THANKS & REGARDS
NIKHIL MAHAJAN
EDP INSURANCE
MARUTI SUZUKI
+91-[protected]

TAKE SERIOUS ACTION I[censored] READ THIS

ACTUALLY I GAVE TO SERVICE IN BAJAJ SHOWROOM IN HOODDY RAJ PALYA
BANGALORE ON 13/07/2011 (2ND FREE SERVICE ) PULSAR220 CC SF ... THAT GUYS DON'T KNOW HOW TO WASH THE BIKE.THAT SECURITY WAS SAYING THAT 1ST WE WILL DO WATER SERVICE & THEN WE WILL PROCEED NEXT & THEN THEY DIDN'T DONE TECHNO COATING THAT MANAGER SAYING :WE FINISHED EVERYTHING U CAN TAKE & GO.NEXT THING I TOLD 1 PROBLEM THAT KEY WAS SOME PROBLEM I TOLD HIM THEN HE WAS TELLING WE ALREADY PUT THE SPRAY WHAT CAN I DO U CAN GO NOW... THEN Y WANT TO GIVE 90000 & BUY A BIKE SIR WORST SERVICE THEY DIDN'T DONE THE FULL SERVICE ALSO

I[censored] CAN GO & SEE THE TVS SERVICE STATION HOW THEY ARE ...



REGARDS
VARUN
[protected]
MALUR

Bajaj Auto — I HAVE NOT RECIVED MY NOC

Please send my NOC letter send me address.

fan problem

sir mera bajaj ka fan hai abhi 6 month huya lekin uska hamesh moter jal jata hai

Dear All,

IM REQUESTING THE TOP LEVEL MANAGMENT - PLS LOOK IN TO THIS ISSUE ****** Else you will loose a Valuable Customer coz of Service Related problem.

i got a Bajaj Pulsar 150 CC about 1.5 of yrs back, i used to get service my bike only thru bajaj service center not frm outside till, but about a wk back i went to ur service Station in CHENNAI Name: SAKTHI BAJAJ which is FIT for NOTHING dont know they are having Qualified service people or some one jus like that ...REALLY BADDDDDDDDDDDDDDDDDDDD, i went for a complaing to change a Speed o mtr Cable as my Speedo mtr not working, they accpted to change the cable due to cable fault, but they are saying that DONT HAVE STOCK of this particular cable from JAN 10 i.e before pongal holiday till date, why there is a demand in it & why dont u increase in production.Then i have a Disc brake problem & they are not responding properly.I m suggesting my frens & Dear ones that not to go for the SAKTHI BAJAJ Servive place in chennai. ITS NT A SERVICE PLACE its a TROUBLE PLACE.Thay will not have SPARES****** & They wont service properly ... ???????? TO DO .

Regardz,

1 o[censored]r Valuable Customer.

sakthi Bajaj — Disk brake

Sir,
i own 150cc pulsar[protected] model.As from the second sevice dated my disk brake had frequent complaints i reported to the delear they only cleaned the disk pad and sooner i had the same complain again (sound disturbance).I would kindly bring to your notice my date of warranty is over and now have to buy a new full disk brake set..kindly do the needfull help...
And due to dissatisfaction gave up company service and my 3rd and fourth service had been done outside of the showroom.
thank u....pls kindly do the needfull help...
My email is [protected]@yahoo.com
ph:[protected]

i am agree with this comment.they don't show them self in support of customer.

Dear Sir,

Today i had bought new Bajaj Diccover135CC bike at 7.30 Pm.I am starting my travelling from the show room with that new bike.After 15 mins i stopped the bike and again i started but self Start is not working and neutral light was not blinking and horn also not working.This is my very worst experience from BAJAJ DISCOVER.With in 15 mins the total problems will be affected.Pls take care this issue with in 1 Day. I had paid Rs.68900 ready case.But i am not Satisfied. Pls take the action Immediately.

Engine Number:

JNGBPK11880

My Dealer:

MALINISRI MOTORS
NO.106, T.H.ROAD
NEW WASHERMENPET
CHENNAI-600 081
PH:25910091/92

My Contact Number:
[protected]

i have a bajaj pulsar 135 L.S, i have purchased just last 4month but the rear shocker problem was at the beginning, i had complained before more time but no result come out from their, the problem is after riding 10 to 15 km the shocker is become hard

Are these complaints get rectified?
Please tell me, where to complaint, in order to get problem solved.
Please call me on [protected].
or mail me at bandu.[protected]@gmail.com

I gave my bajaj 150cc bike for serviceing, but that service centre did not change engine oil and battery water, which led to damage of my Battery as wel as Piston due to lack of oil.

Please help me, how to get justice in this regard.

There is a cracking sound in my bick engian in 8 months only its clucth plate expire in 6 month.its all about my bajaj xcd.its service are to bad.their management are too bad(kisoregunj, ranchi).they treats very badly with coustomers.

I have a list of problems with my new Bajaj Platina 125cc bike: (before that let me remind you that I have been riding various bikes [KineticHonda, SuzukiSamurai, HeroHodasplendor, TVSStarCity] for more than 10yrs)

1. Within the second month, the brake shoe got worn-out. (never happened with earlier bikes, never)
2. In the second servicing, my indicator buzzer was missing. (when asked the next day, they said "We don't know anything, it's your problem" )
3. By the time its seven months, the clutch plates are gone. (And for this Service center was charging me Rs.1000/-)

I don't know if it's the manufacturer's problem or the dealer/service center's play of swapping with old parts to steal money from the customers.

And now I am hating this 125cc Bajaj Platina bike.

Same thing happened ... three times they changed my cluctch plate for within 1 year (for Bajaj XCD).

The bike is worst...

plz plz dont buy any bajaj bike ...they need lot of services...with min[protected] per service charges ;

dealer/service center's play of swapping with old parts to steal money from the customers.

Please cancel the CPP LIV ASSIST and refund membership fees 3499 as soon possible ... IL4283200

Bajaj — engine

I had given my discover ( C.C) bearing registration No. TN 09 BD 5717 for service on your authorised Service Centre, , west mamblam, chennai.

The vehicle was given on the assurance of theservice engineer that it would be ready within a maximum of 10 days and also at the same time requested for grace period of a maximum of another 5 days, which was agreed by me.

However, in spite of my repeated follow-ups and requests, the vehicle has not yet been serviced and handed over to me till date.

I have been suffering a lot for my transportation needs. Request the Bajaj Management to appropriate action against the authorised service centre and enable the early completion of service of my vehicle.
Here after not rectifi my problem i give complaint in consumer court.
[protected] - ravi
[protected] -ravi

THANKS REGARDS
Ravichandran

Bajaj Service — Problems with my bike not fixed

Sir,
im owning bajaj discover bike, from the date of purchase i did all services in kiwiraj automobiles, ekkattuthangal chennai till now in which 4 paid services also included. And i would like to change engine oil for my bike, for this as i approached the same service centre they told me that delivery will be on saturday! how horrible is this? changing engine oil will take 4 days? moreover the service is not good to bajaj standard. if this will continue then bajaj market will slowly be vanished soon.

sugumar

Respected Sir,
I, Ranjit Mahato (Add: 103/1 Sarkar Hat Lane, Kol-61.Ph.No.: [protected].), buy a Bajaj Platina on 09/02/2008 from "Auto Center, South Kokkata Branch(Naktala), 358/1 N.S.C.Bose Rd., Kol-47.Ph. No.[protected]/4198".I serviced my bike from authorized bajaj service center but suddenly my battery not worked properly & I send my battery to the Exide service Center they told me the battery exchanged by the service center.I also then noticed that my battery no. does not match with my Battery Warranty Card.The physical battery no is "MFG CODE OF BATTERY : 7L3 SR.NO.1748848" but the Battery Warranty Card no is "MFG CODE OF BATTERY : 7L7 SR.NO.222631".My question is that if the service center doing this type of illegal job then where the customer going for their bike service.And I also provide the service center name & address where I serviced my bike, "Name:AUTO POINT, Sarsuna, Kolkata-700 061., Ph.No.:[protected].
I think that the Bajaj company get a step against this type of Service Center.Please revert me in any further information & a soon reply from your end is highly solicited by me.

Thanks & Regards.
Ranjit Mahato
103/1 Sarkar Hat Lane,
Kolkata-700 061.
[protected].

Dear All, *** FRUSTATED*** "ve a look at ur Service place @least Monthly 1s for customer & Bussiness sake

IM REQUESTING THE TOP LEVEL MANAGMENT - PLS LOOK IN TO THIS ISSUE ****** Else you will loose a Valuable Customer coz of Service Related problem.

i got a Bajaj Pulsar 150 CC about 1.5 of yrs back, i used to get service my bike only thru bajaj service center not frm outside till, but about a wk back i went to ur service Station in CHENNAI Name: SAKTHI BAJAJ which is FIT for NOTHING dont know they are having Qualified service people or some one jus like that ...REALLY BADDDDDDDDDDDDDDDDDDDD, i went for a complaing to change a Speed o mtr Cable as my Speedo mtr not working, they accpted to change the cable due to cable fault, but they are saying that DONT HAVE STOCK of this particular cable from JAN 10 i.e before pongal holiday till date, why there is a demand in it & why dont u increase in production.Then i have a Disc brake problem & they are not responding properly.I m suggesting my frens & Dear ones that not to go for the SAKTHI BAJAJ Servive place in chennai. ITS NT A SERVICE PLACE its a TROUBLE PLACE.Thay will not have SPARES****** & They wont service properly ... ???????? TO DO .

Regardz,

1 o[censored]r Valuable Customer.

Service staff in Indiranager are head weighted and unprofessional

Dear Sir,
I purchased Bajaj Discover, KA-04-EX-9744, 1 year old at JATTI MOTORS, MILLERS RD, OPP TO ST ANNS, which is now presently closed, I gave my bike for service at KALYANI BAJAJ, MAKERI CIRCLE, there was sound near head light which was informed, they have replaced FAIRING BL RED DIS 1, even now the problem remains, i am not satisfied with my bikes performance, i left my bike for service on 27/06/2009 their job card no:04203404 and invoice no:04825482, i have all the bills with me till date, and i want this issue to be solved free of cost as i have already paid for the same

Plz solve this issue as early as possible

With Regards
R Kishore
#286, 6th B main, VV Nagar, HMT Layout, RT Nagar, Blore-32
+[protected]

Not avail able bajaj lezend 4stroke scooter spare parts in dealers of assam specially at jorhat

Front weel axail pin, bearing etc are not available in market