Bajaj Finserv Complaints & Reviews

Jul 31, 2017

Updated by soumits12 Hi Bajaj Team

This gives me immense disappointment to write that, my refund has still not been processed below is the email for your refrence. I am not happy with the service, Being a loyal customer & having a good track record with long term relationship with Bajaj has been landed in MISTRUST. Kindly settle this ASAP to have long term relationship. Hope someone will sort this for me. Thanks

Jul 31, 2017

Updated by soumits12 Bajaj Team - Hope your team adhere to the commitment you give in writing to a customer, Still it has not been processed more than a week, see below mail from Bajaj. do not create mistrust

[protected]@bajajfinserv.in via 242.trans.etransmail.com
AttachmentsJul 25 (6 days ago)

to me
Dear Soumitra,
Thank you for writing to us at Bajaj Finserv.
As discussed with you on [protected], we are pleased to inform you that your service request regarding a refund of Rs.1999/- against 404SAL44186233 is currently under
Process. The amount will be refunded to your bank account registered with us using via online banking services within 3-4 working days.
Please find Statement Of Account (SOA) for your reference purpose.
For any further clarifications write to us at [protected]@bajajfinserv.in
Your feedback is important to us - Please click on the link below to register your feedback - http://bflloans.force.com/BFeedbackPage?cID=a1o90000000YJ3c&csId=[protected]YNEii
Bajaj Finserv assures you its best service, always.
Yours sincerely,
Bajaj Finserv.
Our Customer Service Call Centre toll free numbers have changed.
You can reach us on the following numbers, for which call charges are applicable:
For EMI Card queries call[protected]
For queries regarding all loans other than Durable Finance call[protected]
To receive your Experia user ID and password, type ‘Experia’ to [protected] from your registered mobile number or log in to your account on www.bajajfinserv.in. Explore our website for detailed information on: Loans, EMI related – balance, last payment, Statement of accounts, NOC and EMI Card.
[protected][protected][protected][protected]

Aug 05, 2017

Updated by soumits12 Hi Bajaj Team,

I am not sure whats wrong, every time Bajaj is not abiding as per commitments, I am not happy as the refund has not been processed & chasing for more than 10 days, Please escalate this to right management, So that customer should have trust on Bajaj

Jul 20, 2017

Updated by kaushiknag I tried to speak to Bajaj Finance customwr care but its all IVR and not giving any option to speak to the customer care executive whom I can ask about the problem. Pls heal me. Thanks.

Jul 20, 2017

Updated by kaushiknag I AM SURPRISED THAT BAJAJ FINANCE HAS DEDUCTED INR 115 FROM MY ACCOUNT IN THE NAME OF SOME UNKNOWN CHARGES AND THEY HAVE NOT CONTACTED ME YET. THIS IS VERY UNACCEPTABLE AND I REQUEST BAJAJ FINANCE TO LET ME KNOW ASAP WHY THIS MONEY HAS BEEN DEBITED FROM MY ACCOUNT BEYOND MY NOTICE.

Jul 20, 2017

Updated by kaushiknag No one from Bajaj Finance contacted me. There was a gentleman from consumer complaints.in whi contacted me regarding the issue and was asking my debut card no. I was uncomfortable to share my debit card number to him. So he adviced me to get in touch with Bajaj Finance customer care and then report him back on the issue. But the Bajaj Finance customer care is computerised IVR and no customer care executive that I could reach. So I still do not know why Bajaj Finance has taken this money from my bank account.

Jul 26, 2017

Updated by Dhrith It's already 4 days. No refund yet. Please talk sense when you response.

Jul 19, 2017

Updated by Anil2704 Bill has attached

Jul 22, 2017

Updated by Anil2704 thanks...and thanks to Consumer Complaints Team for reach my query to Concerned team.

Aug 30, 2017

Updated by Anil2704 I received messages again that your policy paper has dispatched and your policy is activate. Why it is send by your side, i already told you that please close it.

Jul 18, 2017

Updated by Zubin Randeria .
You are please requested to credit the insurance amount as we
are not interested in availing insurance
interest is being charged on insurance also
loan a/c no-sf68066082 availed from bajajfinserve