Bajaj Finserv Complaints & Reviews

The representative of bajaj finance member called me & he told they offer me a personal loan & got my details including cheque slips also the manager forced me get the loan & he told rs.8000 will be detected for processing fees but they took rs 12000 from the loan amount of 124000 but totally 112000 was creditted in m account i asked the manager for past five days still he can't answer me & avoid me

Hello
I had taken loan in bajaj finance on last few month back i have paid the installments in time correctly without any fail (If fail so your side.. And your technical problem that's why).
Sir, i am a regular customer to purchase items through bajaj finserv but misleading the customer by giving wrong information is not healthy corporate culture. It leads to loss of goodwill, customer dissatisfaction and loss of business of the company.
The purpose of this email is to create awareness about the slow and most ridiculous customer service ever faced in my entire life
Now few days back i received the intimation form bajaj finance team that my emi card had been block due to cibil score is low. But its wrong details ok.. My cibil is good i will check already
I want to surrender my emi card. (Emi card no - [protected]) so pls...!!!

Hello,

This is m hemadri, i took salaried personal loan from bajaj finserv based on nil foreclosure charges agreement, later on they changed the rule to impose foreclosure charges. I decided to close the loan and i generated foreclosure letter from bajaj finserv expedia application, the generated letter showed nil fore closure charges, so i paid the money what ever bajajfinserv displayed in the application. I have foreclosure letter. My salaried personal loan number is 404spl22065643. After two days they sent an email mentioning you paid short payment of money, (As of today is inr 365529.45 and bajaj finserv have received a foreclosure amount of inr 348, 898.11 from you, which is a short payment of inr 16631.34). How can they ask me to pay extra money if their system generated fore closure letter has zero foreclosure charges, more over i don't have control on the application so pay my money. I have to pay the money what ever they display in the expedia application. I didn't pay short payment. These are foreclosure charges. They are sending repeated emails, you paid short payment.in the foreclosure letter no where they mentioned about short payment term.

They are asking me to pay rs.16631.34 to
Close my loan, other wise they will not close it. Even paid amount is not reflecting in their website. I am worried about my money and credit rating.
Please help me to resolve this issue.

Hello,

This is m hemadri, i took salaried personal loan from bajaj finserv based in nil foreclosure charges agreement, later on they changed the rule to impose foreclosure charges. I decided to close the loan and i generated foreclosure letter from bajaj finserv expedia application, the generated letter showed nil fore closure charges, so i paid the money what ever bajajfinserv displayed in the application. My salaried personal loan number is 404spl22065643. After two days they sent an email mentioning you paid short payment of money, (As of today is inr 365529.45 and bajaj finserv have received a foreclosure amount of inr 348, 898.11 from you, which is a short payment of inr 16631.34). How can they change the rules frequently, i didn't pay short payment. These are foreclosure charges. They are sending repeated emails, you paid short payment.in the foreclosure letter no where they mentioned about short payment term.

They are asking me to pay rs.16631.34 to
Close my loan, other wise they will not close it. Please help me to resolve this issue.

Hi
Loan account # 400rem41584850 shiva goud
I have changed mode of payment through other bank by visiting the bajaj finserv branch in somajiguda on 11 june. My emi date started on 5 july.in the last moment i received a message saying that i should maintain emi bal in my old bank account which was inactive. I tried to write them mails that i have made all necessary changes but it was missing from your end but i did not receive any reply from them. Now i see emi is missed and they are charging me 497 as penal charges why should i pay them when i visited the branch and apllied fro bank account change

Receive below sms on 4th July.

Your Loan application no.[protected] is processed.Amt will be disbursed subject to documents clearance.Loan Amt Rs.100000.00, Net disbursal Rs.96211.00, ROI13.00%, Tenure 24 mths.Click https://goo.gl/1pz4qk for detailed breakup.Regards, Bajaj Finserv.

I have called at least 50 to 70 times to the toll free no :[protected], it is engaged always and didn't make success.
Also emailed 8 to 10 times [protected]@bajajfinserv.in, no reply yet and no one has called back.

I just need status.

I m prasanth sangu, I got lot of calls from bajaj per day atleast 5 or 6 times, Iam so irritated with your phone calls that it pisses me off as i see ur numbers. Trust me if you disturb your valuable customers so much, they won't be loyal to your brand.my no is [protected]. I am determined that if this doesn't stop, i will complain to consumer forum. prasanth sangu.

Dear customer,

Greetings from bajaj finserv.

Features and benefits
Personal line
Personal line is an innovative facility designed to fulfill your future lending requirements. This is offered basis your loan eligibility and current disbursal. A line facility open for your subsequent loan requirement. If you had utilized amount less than the personal line amount, the balance non utilized amount can be availed on just a call. This is an unmatched offer by bajaj finance with backed by our service time guarantee.

Nil foreclosure charges :
Any time, post clearance of your first emi
Part prepayment (Term loan)
Post clearance of the 1st emi, the customer is allowed to pay up to 6 times in a calendar year (Minimum amount per part payment is = emi x 3 and no limit on the maximum amount per prepay transaction)

I have done balance transfer from bajaj finserv to other bank, when i went to submit the check, they have calculated the interest (Rs 2200) for days (Around 10-12 days) from the day check issued to the day i submitted the check to bajaj fin-serve.

Now my question is if they charge the interest based on each day then why we dont get refunded amount with interest added for it if it takes more then 20 days to process.

Emi is deducted on 1st of july. When i talked to customer care they informed that processing will be done after 20th of july.

If companies can take the amount at any date then give us privilege to collect our amount back on any date if that is visible to you in the system.

Hi, my name is laxman kundlik patil my emi card ending :- 4136 i am exits bajaj finance customer. I have 1 loan on running.
But i come know that my emi card was blocked with out any prior notice. I find out this while i try to apply for next loan.
I try to conduct customer care by call but not my call responds. Could you plz able to tell me what is reason was the card blocked. And what can i do for reactive my emi card again.
So please kindly.

Thanks & regards
Laxman patil

Hi

As i took a personal loan from bajaj finserv lending on oct 2015 amount of rs 5, 10, 000

During loan agreement time they offered to me for nill foreclosure charges and zero pre-payment charges.

Now when i went to close my loan they are charging 4.72% of foreclosure charges on the outstanding principal amount, which is totally unacceptable as at the time of selling their product they emphasise...

Dear Sir

As i took Loan in Bajaj finserv lending on Oct 2015 Amount of Rs 4, 57, 000

During Loan agreement time they offerd to me for Nill fore closure charges and nill pre payment charges.

Now i want to close my loan and asked to Bajaj finserv. They charged 4.72% of Fore closure charges from the out standing principal amount.

asked to customer care they said they revised the policy on June 2016. so fore closure charges applicable for you.

But During loan disbursement as per agreement .fore closure charges mentioned as zero charges.

I have a proof of agreement copy sent by Bajaj finserv. Now you said that policy was revised on June 2016. So we are added the fore closure charges... Then what is meaning of agreement during my loan disbursement...

I am taken the loan on Oct 2015 how it is applicable for me.

This shows how Bajaj finserv cheated the customer.

I taken the loan in Bajaj because of nill fore closure charges so that I accept even the high interest rate of 14.65%.

Now you changed the policy and now not applicable means what about the agreement during taken of loan.this
Is not acceptable and this is cheating the customer I am totally disappointed with Bajaj finserv.
I request to remove the fore closure charges of4.7% in my Salaried Loan

Cust id[protected]
Loan No - 403SAL15236213
Reg Mobile Num - [protected]

Hello sir,
Actually i have lost my phone 5-6 days back and now i have another number so i want to update that number with you. The number which is registered with your company is [protected] and my present which i want to update is [protected] so please update this number as my phone number and the name which is linked up with this number is raj kumar asija that is me.
Thank you

Dear team,
(My lone number 4430cp31323974, recept number i paid bounce charges:16706401, book no:668257) my contact number [protected]
This is jonnalagadda. Prudhvi raj, i have been taken loan in bajaj consumer when i am taking product my emi is rs:1900/- only but they try to detect rs:2150/- but i did't main ten more then rs:2000/- in my account 2 emis are bounced. After this happen i discuss with bajaj office they said unfortunately insurance rs.150/- added for my emi. For thous edits my cible score have been down and mark me as defalder, the bank charged emi return charges. I have all proofs regarding this all. Now what i spouses to do please tell me

Hi
I want to share my experience with Bajaj finserv. I have used Bajaj EMI card soo many time this time 3 EMI was going on. There was balance on 5 th in every month. It's your system problem you not able to take payment it's gets bounce even you picked cash from my home & office 2 times but why r u deducting bounce amount from the account. U can't do that . If want to deduct bounce charges than it should be done once not 11-12 times. I want my money back at any cost

Baja activate my 2 policy on same product so i will call to Bajaj customer care but they are told me you have to send mail to Bajaj to deactivate the one policy after that i have sending mail also to bajaj but from that date which i sending mail to bajaj to till now almost 11 mails stored in my inbox. In every mail i have giv all my details but Bajaj can't solved my issue. Bajaj provide very cheap service with his customer.

My EMI card has been blocked for some reason. i'm Not sure why it was happened. I would like to Purchase household items using my card . So please unblock the card as soon as possible.

I need it to fix this issue as soon as possible since i would like to purchase the items immediate, also please update me why my card was blocked and i didn't get any notification regarding this. Would be better if you have any customer care number to unblock the card for future. Updating in portal doesn't look cool.

ID: 26883937
Ph - [protected]

My loan account number is 404spf40911101, for which i need
Clarification on below queries

I have received 11, 73, 936 in my bank, however in experia app my disbursement is showing 12, 55, 000,

Without utilising anything from the top up
Allotted to me i have become liable to pay 81000+ to bajaj
Finance, while selling the product to me your
Representative have not mentioned anything about such
Charges, i do have all recording and valid
Conversation proof for same.

I called customer care representative to
Resolve this issue and close the loan with immediate effect
But they are not ready to help me.

I am so irritated with your phone calls that it pisses me off as i see ur numbers. Trust me if you disturb your valuable customers so much, they won't be loyal to your brand.my no is [protected] & [protected]. I am determined that if this doesn't stop, i will complain to consumer forum. I am very much frustrated with phone calls.More than 8 times i am getting calls from like [protected] different number.

I am not interested to take loan .

-
Yogesh Borse
[protected]
[protected]

Hi, this is to informed you that [protected] this number is registered in bajajfinserv and i lost this number recent time. So i want to replace this number instead of this number [protected]. Actually i didn't received any sms since from 2 months. So its quite diificult for me to get the details of all updations and emi so please make add my new number as per my requirement. Thanks