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Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

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Updated: Jul 18, 2025

Complaints 3385

Resolved

223

Unresolved

3162

Bad 😕 It seems that Bangalore Water Supply & Sewerage Board [BWSSB] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Bangalore Water Supply & Sewerage Board [BWSSB] reviews & complaints page 135

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Address: Bangalore, Karnataka, 560004

On diagonal road (Jain college road), near satyanarayana kalyan mantap, due to the demolition of the old syndicate bank the sewage is overflowing for the past one week. It is causing unbearable stink on the road from the old syndicate bank till satyanarayana kalyana mantap (Sajjan rao circle). Inspite of a number of complaints nothing has been done. The road is flooding with sewage water. Please repair immediately

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B

Bhavna Vaswani

from Bengaluru, Karnataka

Apr 4, 2018

RR number E-157117
Indraprastha Apartments
OMBR Layout

STP penalty charged for two months. Want to know refund status.

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Address: Bangalore, Karnataka, 560026

Hi team

In old guddadahalli bus stand bangalore 560026 there was a purified water supply branch was opened but from few months its closed there are so many people coming to fill water but its closed and people made this place as there private adda (Smoking. Drinking alcohol. Playing cards etc etc) please send a officer to have a look and fix the water issue so that people can can buy water at affordable price instead of paying 30 rs for one water can

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N

Nachi Kethan

from Bengaluru, Karnataka

Apr 3, 2018

Sewage has opened in the middle of road.
Two feet road has collapsed in the middle exposing danger of humans falling in to it.
Two whellers are in great danger.
Address- No 43, Nanjappa Layout, Yelachenahali, Near Ayappa Swamy Temple, kanakpura Road, Bangalore-560062

i am complaining about purified water supply issue - Comment #3057922 - Image #0

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Address: Bangalore Urban, Karnataka, 560098

Bwssb had dug the road for laying of pipeline around 25 days back and the work has completed stopped from past 15 days and the residents of that particular road ie; ward no.160, 27th cross, ideal homes coop society, behind jayanna circle, rajarajeshwari nagar, bangalore - 560 098 are facing very problematic in driving the vehicles and there were incidents of ladies, old aged people and kids falling due the congested road due to pouring of heaps of mud on the roads on the full stretch of 27th cross, there is hardly any place left to drive the vehicles and to walk on the road, adding to this drains are over flowing leading the drain water to accumulate in dug up pits of bwssb causing health hazards to the residents in and around the area. The related photos are attached for your reference and kindly attend to the same at the earliest.

+2 photos

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R

Ramjay860

from Bengaluru, Karnataka

Mar 28, 2018

Similar situation in adjacent bhel layout kenchanahalli rajarajeshwarinagar of ward 160 with incomplete work and we are suffering for last three months. Added to this they have collected rs 2000/- from each house while connecting drainage line which was in good condition by moving on to the centre of the road. Area bwssb is well aware and we do not know why they are silent. We are awaiting for asphalting only after completion by bwssb.
Regards ramalingam

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Address: Bangalore, Karnataka, 560037

From last two months the water bills received by me from bwssb is showing my water meter as 'suspected meter' and i am charged as per the wish of the meter reader. This clearly indicates that though my water consumption is negligible the meter reader is demonstrating his upper handedness and assumes consumption as per his wish and charge law abiding citizen like me erroneously. I request that action may be initiated against such meter readers appropriately and the reason for such error may be explained.
Regards

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A

Augustine Timothy

from Bengaluru, Karnataka

Mar 27, 2018

Sir/madam
There was there was regular water for our house twice a week, but it has stopped for more that 3 months
The water men have put a new valve and the water has stopped coming after asking the water men and pestering them they are not taking up the issue to rectify it or even look in to it
Kindly please do the needful
Thank you

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Sir here at 11th cross williams town theres a lot of problem of water from many days i don't know who is da lineman here who is opening da waterline he's not leaving water properly from many days we r suffering a lotdue to scarcity of water pls do something before it was not like dat from last 2 years we r facing a lot of problem of water pls look in to it
Thank u

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A

Archana Sham

from Hospet, Karnataka

Mar 30, 2018

Rajarajeshwari Nagar 27th cross, road dug open to lay sewerage pipes, work half done, half the road is different open, sewer flowing into the dug pits and no workers seen since 18 days. Musquito menace rampant due to open clogged sewer, not a responsible authority caring about this issue despite multiple complaints

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Address: 560036

Dear sir/madam
The bill provided dated 18.3.2018, present reading mentioned 184000 and previous reading 148000, consumption liters 36, 000 and charged 887.00, we checked the meter it is displaying 18400 not 184, 000.
Last month bill provided dated 18.2.2018, mentioned door locked (Don't know why they mentioned door lock), previous reading mentioned 148, 000 and amount charged 1004.00 about 4 to 5 months earlier we are getting bill amount around 250 to 350rs. Please check what is the problem.
Regards
Jayanth

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R

Ramesh Ramamritham

from Bengaluru, Karnataka

Mar 21, 2018

Sewage overflow on to the drain and road at AECS Layout, 2nd Main, 2nd Cross junction.

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Address: Bangalore, Karnataka, 560028

S-172740 consumer i'd
Paid bill twice of water bill
First in bangalore 1 and then paytm
But in this months bill its not adjusted why??? (1323 rupees)
If we didn't pay bill of last month you know to add 2 months then why not you wont adjust if we pay more???
And government offices won't receive call at all worst government!!! Tried thrice from morning. Then why will you give this numbers when you won't pick

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Address: Bangalore, Karnataka, 560073

The rain chargers is still displaying on my bill even after submitting prof for installation of rain harvesting equipment.
When i approached the bwssb with acknowledgment which they had provided, the irresponsible behavior.
Shame on government to have such kind of managers and co workers. Finally issue is not resolved, i had to pay my chargers shame on bwssb and the manager his ward no 14. Bagalagunte.

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Address: 560036

I received another bill with one more rr number from bwssb - kr puram iti office, i do not have this meter in my home, all the charges show as 0 and total it shows 6639, inr, i am not sure why i want to pay this much amount which i not received any connection, meter for this rr number
Please help to get rid of duplicate billing.

Thanks in advance

Prasad t
[protected]
Prasad19. [protected]@gmail.com

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A

Arvind Narayan Yadav

from Bengaluru, Karnataka

Mar 19, 2018

Sewage leakage kindly look into asap

C

Chidambaram Channakeshava

from Bengaluru, Karnataka

Mar 19, 2018

Why is bwssb charging more by nearly rs. 350 for online payments?

G

Gangadhara R

from Coondapoor, Karnataka

Mar 22, 2018

Sir
I am staying in following adress
House no : 76, behind English blazer garments, near srinivasa Theater, gowdanapalya. My street Drainage is blocked because of this our bathroom and lavetrins are full and all the stuffs are coming out. Please do the needful.

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Address: 560016

Dear sir/ madam,
Pl refer earlier bwssb complain ticket id no 531519 dtd 13 02 18 the matter closed after internal official discussion of bwssb as per remark in the complain note. The bill received for the month feb payable in march also indicates "other charges". I like to know clearly what is other charges. If it is for rwh, then please indicate the rate on which it is charged. I also indicate that i constructed my house (30x41 as per record) in the year 2002.
Thanking you,
Bhupendranath gain
[protected]
Bangalore
16.03.2018

+1 photos

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A

Ananda theertha d

from Angamali, Kerala

Mar 22, 2018

Please send your vehicle clean the pipe. Due to rain swverage pipe is blocked and severage water flooding to the houses. At 5th main, geethasharama road 5th crosss bapujinagar Bangalore 26.

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Address: Bangalore, Karnataka, 560016

Website: web3.kar.nic.in/bwssb_onlinepg/UserHomePage.aspx?RRNumber=RS0zNjk4MjE=&Sdid=RS0z

Dear sir,
Consumer details :

Consumer name g anjanappa
Rrnumber e-369821
Sub-division name east3
Billnumber e[protected] meter reading date 03/03/2018
This bill is alreadfy p[aid in the last month 15/02/2018

Feb-2018 / e[protected] 354000 / 42000 2493 2493 (*) 917 (Feb 15 2018 3:02pm) rs 2493/-

But this month bill you have added wrongly.
Please remove the biiling amount this march month this amount
We pay the online payment only
Please correct your payment of online rs 1534 only

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A

Abhiminch

from Chennai, Tamil Nadu

Mar 19, 2018

Hi, there is leakage in the pipe line at the below mentioned location. Lots of water gets wasted and flows on the road. Please rectify asap.
Address : no.990, 3rd A cross, 1st Block HRBR Layout, Bangalore 560043

https://goo.gl/maps/mxXLKPUMwWQ2

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Address: 560023

Dear sir this is to inform you that at krantiveer sangoli rayanna metro station bearing rr no: w-122218/mag. Rd sub division - w1 there is no water supply from the past 5 days, since it is public service lot of complaint is being raised by the public about drinking water in ro plants, rest room usages and also it is underground station we need to operate chiller plant for proper ventilation were lot of water is required. Kindly do the needful at the earliest.

From
Bangalore metro rail corporation
Am/ic, csw department

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K

Karan Rannorey

from Bengaluru, Karnataka

Mar 19, 2018

This is at 4th Main, KGE Layout, RMV 2nd Stage, close to MS Ramiah hospital signal. There has been pipe line burst in the lane because of which a lot of water is getting wasted. This came to my notice today as I walking back home. Please fix and resolve the issue at the earliest as it's a precious resource.

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Dear sir, we reside at 2nd cross, 14th main, agromore layout, atthiguppe extension, vijayanagar, bangalore - 560040, we have not received water since 4 days now, request you to kindly grant us water or please confirm us too when you will not provide the water

Request you to kindly inform in advance if you are not providing water for such a long span if time

Kindly take some action

Regards
Santosh

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Address: Bangalore, Karnataka, 560027

Hi myself bhavesh kumar from ckc garden shantinagar ward would like to complain that we are getting very bad water along with foul smell at our home since one month inspite of calling waterman so many times they did not address the issue so kindly send some person to my home so tht they can check the problem and solve it... My address is given below
No27/2 2nd cross 1st main road opp to arihant complex ckc garden bangalore 560027
Contact no [protected]

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S

shaikh mirza Mohiyuddin

from Bengaluru, Karnataka

Mar 16, 2018

Sir
#17 3 rd main 2nd rt Nagar, Bangalore
Chamber block water is over flowing

B

bruzerravi

from Mumbai, Maharashtra

May 9, 2022

94-95 8th cross Rajashree layout munnekolala marathahalli

We received colored and foul smelling water since yesterday. We have to empty and clean the tank. Similar complaint from 7th A cross also. Please fix the problem and ensure clean water supply asap.

Ravichandran, E[protected]

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Address: Bangalore, Karnataka, 560075

Dear sir/madam,

With due respect, i would like to grab your attention for current month's water bill (Feb'18).

In the below snap shot from website you can see that the total bill is showing as rs 902/-, however in actual, totaling the different charges, it supposed to come rs:- 626/- in total.

Kindly confirm which is correct and how much amount i'm supposed to pay.

Bill number:- e[protected]

Water charges : 321
Meter charges : 75
Sanitary charges : 80
S c for borewell : 150
Other charges : 0
Arrears : 0
Interest on arrears : 0
Total amount : 626

Thanks in advabce,

Subha.
Pn: [protected].
Email:- [protected]@gmail.com

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Address: Bangalore, Karnataka, 560037

There is water issue in 21st a cross, pragati layout, doddanekkundi from last 1.5 years which is brought to notice of all officers concerned. There is no progress. Last month around 100 litres water atleast used to come. Now there is no water at all absolutely. Concerned aee doesn't answer calls. If he answers, he tells he ll send atleast some water supply. But everytime it's false hope given. Need some action on this immediately. Officers speak to us badly also as though they are doing some favour. Why? Being citizens, what we are asking is wrong is it? Why should we pay taxes or bwssb bill without getting water.

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B

Brindha krishnan

from Bengaluru, Karnataka

Mar 12, 2018

Hello sir, am from p&t layout near TC palya.. in front of my house cavery water pipeline was broken.. already my house owner complaint against this issue.. but still it is in same condition.. water is leaking in front of my house.. please do the needful..

G

Gagansm

from Bengaluru, Karnataka

Mar 13, 2018

Major Kaveri water leakage near Indian Hume pipe ltd, venkatala, Yelahanka, since yesterday. It was fixed earlier but is leaking again. Please fix this

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Address: Bangalore, Karnataka, 560043

Home address: no.30, 38th cross, 2nd main, hbr layout, 5th block, bengaluru - 560043.
Mobile number: [protected]
Dirt floating inside our house due to the blockage in the sewage pipes in the neighbourhood apartment. The dirty water is flowing in non stop. The complaint has been lodged but there is no serious action been taken by the muncipality. It is causing a major problem to our tenants as well as the owners. We tried connecting bbmp and bwssp but there is no response. The condition of the house right now is really bad. The place is stinking because of the dirty water. Everytime we file a complaint we see no response coming from anywhere. We individually have to hunt out for people to get the work done everytime.

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U

umesh shirke

from Bengaluru, Karnataka

Mar 13, 2018

Dear Sir,

I am a residence of Kamalanagar Market from last 3 days we are not getting drinking water as well today we didn't get regular water to use.

Please do the needful.

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Address: 560079

Sir,

I havent received the rr number for a new connection that i had obtained in december in the name of mrs shalini uthaiah. The water meter has been installed and i have got the water connection as well but have'nt received the rr number for my meter nor the bill for the past 3 months. I am residing in #144, lig, 2nd stage, khb colony, basaveshwarnagar, bangalore 560079 and my registered mobile number is[protected]. Could you please look into my complaint and ensure that i get the rr number and the water bill till date asap.

Regards,
Shalini

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Address: 560060

Sanitary water getting leaked into drain/gutter which is causing lot of smell and problem to residents. We dont know from where there is a blockage or leakage. Please check.
Sanitary water getting leaked into drain/gutter which is causing lot of smell and problem to residents. We dont know from where there is a blockage or leakage. Please check as soon as possible,

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Address: Bangalore, Karnataka, 560093

Dear sir,
I am a resident of nagavarpalya in c v raman nagar. The cauvery water is supplied to the area once in a week (To be precise, friday night 2am to 5am)
In the last 2 weeks even this supply is is not proper. The pressure is totally inadeqauate resulting in low storage which lasts for only 2 days
We request to increase the supply with adequate pressure and also to supply water for at-least 2 days in a week
Regards,
S s kumar, resident, nagavarpalya

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K

Kali vara prasad

from Bengaluru, Karnataka

Mar 5, 2018

Hello Team,

I recently taken house in T-Dhasarahalli, Jalahalli Cross, Banglore. Adjustment to the hose there is big sewerage passing. It is passing between the houses, which is giving lot of smell & evening mosquitoes are coming. This is creating serious health issues. I request to take immediate action to cover up the sewerage.

inadequate water supply - Comment #3027356 - Image #0

H

Harini ramesh

from Bengaluru, Karnataka

Mar 6, 2018

The main sewage chamber is blocked and due to this the Chambers in every house is blocked. Please do come and repair.. address 1st cross Bhavani nagar gavipuram guttahalli near kempegowda swimming pool k.g.nagar Bangalore-560019

I

iCrest

from Bengaluru, Karnataka

Mar 6, 2018

Drainage overflowing on mission Road in front of HCG hospital. It is causing unbearable smell and it may cause health hazard. Please attend immediately.

A

Agalya Subramaniam

from Bengaluru, Karnataka

Mar 7, 2018

Manhole is overflowing for past one week near fathima health clinic, Abbigere Main Road

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