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Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

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Updated: Jul 18, 2025
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Bangalore Water Supply & Sewerage Board [BWSSB] reviews & complaints page 136

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S
Santhosh Balasa
from Bengaluru, Karnataka
Mar 4, 2018
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Address: Bangalore, Karnataka, 560058

Hi,
A resident here at 4th cross thigalarapalya main road, peenya 2nd stage is having illegal borewells and using it for commercial activity.

He also has cctv cameras and dogs to guard his house.

Many properties and black money with no tax or permission is being increasing with this resident.

His name is lakkanna

Attaching his water tanker pics.
Kindly take appropriate action,

Please keep my complaint as anonymous.

Jai hind.

Many thanks
Sir/madam, we have unsolved issue of drainage problem in front of our home, lots of polythene covers, paper, sticks, mud accumulated which result of stagging of drainage issue, no one clearing even after telephone complaints.we have small kids with us, we are fear out of malaria, dengue .please help us in clearing drainage holes at earliest.
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    dbshankar
    from Mangalore, Karnataka
    Mar 4, 2018
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    Address: 560021
    Website: Bwssb.org

    There has been no water supply at 5th main 4th cross, prakashnagar, from past 1 week. Before this water was at a very low pressure like urniation for past 1 month. No one picks up call at bwssb office. Can you please take this issue seriously and supply water? We have been relying on only corporation water as we dont have borewell. There are 4 kids in the house, 2 infants who are starving without water.
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      C
      cookie cookie
      from Bengaluru, Karnataka
      Mar 1, 2018
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      Address: Bangalore, Karnataka

      Hello, we the residents of benson town 2nd cross aalco layout opposite melody apartments.
      Its been around few months and we are not receiving proper supply of cauvery water but we are still paying the bills once in 5 to 10 days we need to order tanker for domestic use and apart from this we need to buy bisleri cans for drinking water and also among 11 houses in this area only 3 houses are facing water problems i would request you to please check over this as soon as possible it a very urgent we cannot depend on tankers.

      Apart from this around 2 months back we had some people working in our lane they were digging and said that they are changing underground water supply pipes and giving new connections but now its 1 month since they turned up to complete their work and now our lane is in total mess the roads are horrible and their is sand and dust all over which is just not good for our health i would request you to please look over this as soon as possible. We need help its very urgent

      Thank you
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        C
        C Ramdas
        from Bengaluru, Karnataka
        Mar 1, 2018
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        Address: Bangalore, Karnataka

        We the residents living in 2nd cross puttaranganna layout, 1st main road, seshadripuram is not supplied with cauvery water for the past two days. We don't have water even for drinking. All the residents are suffering and facing a lot of trouble due to water scarcity. So hereby i request to kindly check this problem and let us the water as soon as possible and it will be a great help for us
        Thanking you,
        C. Ramdas
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          ipsitablore
          from Bengaluru, Karnataka
          Feb 28, 2018
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          Address: Bangalore, Karnataka, 560102

          Raj kaluve flowing near rbd stillwaters apartment is now bearing untreated sewage and waste water which has become stagnant due to some useless construction by bbmp. This has adversely affected health of 30-40 families currently residing here with diarrhoea and fever. If one cholera case will arise it will be a severe case against authority. We want respective authority to be a little responsible and save this place by separating drain line or sewage from raj kaluve.. Let it bear only storm water!!
          Thanks
          +4 photos
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            AshokPradhan
            from Lucknow, Uttar Pradesh
            Feb 27, 2018
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            Address: 560037

            Hello sir/madam,

            We are not getting cauvery water at all. Sometimes it comes monthly once or twice and sometimes in 10 days. We are regularly paying the bill, but still why are we not getting the water. Atleast weekly twice or thrice the water should have supplied. Please look into this matter and request to find a resolution on this same issue.
            Thanks in advance,
            Ashok pradhan
            [protected]
            Bwssb rr no: e-407576
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              rameshdoc
              from Bengaluru, Karnataka
              Feb 27, 2018
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              Address: 560092

              From date:27/2/18
              Dr pankaja b, w/o dr ramesh kn
              No 150, talakaveri l/o amruthahalli
              Bengaluru. 560092 rr no: n-214074/shn/11-37

              To
              Bwssb sahakaranagara
              Bengaluru
              Respected sir,
              Sub : inappropriate bill charges, for rain water harvesting… rr no: n-214074/shn/11-37
              With respect to the above subject that my water bill has been showing unnecessary billing towards rain harvesting not being there, inspite of very clearly being their right in-front of the house, since the construction of the house 2011, hence please exclude the rainwater harvesting charges which is itemised in the billing by your meter reader which is not appropriate. (I am attaching the photos for the same)
              Please rectify the bill in subsequent bills and reimburse the amount to my account and oblige.
              Thank you
              +2 photos
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                A
                Ann Amo
                from Bengaluru, Karnataka
                Feb 28, 2018
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                Address: Bangalore, Karnataka, 560043

                RR no is E-160304

                Our water bill is very high always above Rs 1200. The mater reading is always the same for the past few months. The water supply is very irregular and very less. Most of the time it comes only once in a week, also very less comparing the previous year. Last week also it comes only once. The mater reading is the same and the bill also the same only. We are always shortage of water.
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                  O
                  odbhaskaran
                  from Bengaluru, Karnataka
                  Feb 21, 2018
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                  Address: 560086

                  Dear sir,

                  The valve man named vikram who from the time of him being appointed to our area has never let water to 18th main of our road the dead end.

                  Always he opens water later at 8:30 a. M. And closes almost at 10:15 a. M.

                  We resident protested on 17-2-18 against this when he came. We asked him to call up some responsible person to solve our case. He did drama of telephoning someone and went off. Later on 19th and 21st i. E. Today still he has not opened water fully and we are suffering.

                  Today he did another game plan. He came over at around 1:00 p. M. And has put some cement inside the valve hole and started doing dramas telling that some people who are residing down has put the cements.

                  At one p. M. I saw him standing near the valve for a long time doing something and went to enquire and i saw all the cement was as if mixed just at that time only. It was wet. He bought some old man named govinda and made him to remove it. He removed it by hand easily. For no reason the old man govinda was shouting at me which all points out that he could be the one who has brought the cement.

                  His version is someone at night filled the cement. If someone at night had filled it, it could never be easy to remove it. It could have got dried up. Nowadys cement dries up quickly. He is playing all types of games now having grudge on some people who have refused to give money to him in 18th main.

                  Some responsible engineers from water department has to visit our area immediately to inspect and should see to it water is sufficiently available to all. Water, when opened people in down area fill their tanks which too is insufficient and the upper area people, do not get water.

                  Please do the needful at the earliest within the next water opening day.

                  Bhaskaran, advocate
                  No.66/a, 18th main, jc nagar, bangalore - 560086
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                    S
                    Subramanian S
                    Feb 21, 2018
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                    Address: 560103

                    Regular leakage of massive quantities of water is happening on the Cauvery water pipeline at Iblur Lake on the Outer ring Road heading towards Marthahalli. Tragic and absolutely unacceptable given the shortage that is looming large on this city. This is quite a regular affair and is quite strange that this happens at all.

                    GPS co-ordinates is (near the start of the service road on ORR)

                    https://www.google.co.in/maps/place/Iblur+Lake/@12.9223487, 77.6645713, 17z/data=!3m1!4b1!4m5!3m4!1s0x3bae13770c6860b9:0x47b21d888e3246a5!8m2!3d12.92244...
                    This is regarding the chamber colapse and blockages of sewage line near Vaibhav Hotel s.kariyappa road and the sewage line is blocked
                    And smelling we request you to solve this today
                    Regards
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                      O
                      odbhaskaran
                      from Bengaluru, Karnataka
                      Feb 19, 2018
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                      Address: 560086

                      Sir,

                      I was billed for not having rain water harvesting i have given letter for having completed the rwh in my house.

                      But the bill still shows the penalty amount. Please update the bill.

                      In this regard i have also submitted letter last month itself and the month before along with photos. Inspection also was done.

                      D bhaskaran
                      L. F. Nl70-202
                      Meter no.241462
                      Mob no.[protected]
                      Feb 21, 2018
                      Updated by odbhaskaran
                      Sir, While coming from Mahalaxmi Layout Metro station towards Nandi layout BMTC bus stop when turning right to reach the bus stop I noticed water leakage on the road.

                      Please check.

                      Sir, While coming from Mahalaxmi Layout Metro station towards Nandi layout BMTC bus stop when turning right to reach the bus stop I noticed water leakage on the road.

                      Please check.

                      Bhaskaran
                      Advocate
                      [protected]
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                        V
                        vikramvt
                        from Bengaluru, Karnataka
                        Feb 18, 2018
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                        Address: 560098
                        Website: bwssb.gov.in

                        I am a resident of rajrajeshwarinangar beml layout 5th stage. We have been not getting water supply for last couple of months, even when we receive the supply we get around 2000 ltrs that too once in 4 days.
                        I have been complaining number of times on the bwssb app as their website does not accept any complaints (Guess that their aleby) but the complaint gets closed without any action. Kindly look in to the issue and help. We had contacted the local bwssb water man who asked us to get the water pipe from the main line checked. The pipeline is perfectly fine and there are no blockages from the mainline to our house. The issue seems to be concerned to only two adjacent roads and not everyone. Many houses in the area are getting good supply of water when we enquired with couple of known people.
                        The connection at 7th Cross, 5th Main, KEB Layout, Bangalore 560094 is cut
                        Opposite to PES University, hoskerehalli, bsk third stage...it's been more than 3weeks the pipe has been broken still no one took action against it
                        There is a pipe leak near Jp nagar 6th phase near the appartment near Nagarjuna premier Apts. Pls fix it urgently
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                          radhak1367
                          from Bengaluru, Karnataka
                          Feb 18, 2018
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                          Address: 560086

                          I am residing in 15th main, jc nagar, kurubarahalli, bangalore - 86

                          All influence men having connection with politicians have illegal water connections.

                          In almost all streets right from 15th main to 24th main the water valve man has given illegal connection collecting 5000 rupees his name is said as vikram. All water pipes are fixed lower to the ground. Genuine meter holders tanks never gets filled. Watermen opens water at low pressure and all these illegal connection peoples tanks get filled.

                          We are being penalised without water since we are honest. Vikram asked me too to pay 5000 rupees to get illegal connection at a low level parallel to road to get forceful water.

                          People are taking illegal connections so that they get water by having water pipes connected at lower level they are being forced to get one by the valveman. Departmental equiry and dismissing him from service is needed.
                          Feb 14, 2018
                          achuda's response
                          Made online payment after creating account in BWWSB web portal. Payment successful. But took long time to register. Anyway it is also good option to make direct online payment through your web portal. Thanks.
                          Feb 16, 2018
                          sivarajulu m's response
                          Sanitary Line Is Blocked.Already We are register Complaint In BBMP[protected]
                          Feb 16, 2018
                          sivarajulu m's response
                          From,
                          venkatesh G
                          #27, 9th B Main, Munireddy layout, Kalyan Nagar, Near PU Vision College, bangalore - 560 044

                          To,
                          the Chairman
                          BWSSB Bangalore

                          sanitary lines are damaged and man hole are left opened and unattended and roads are also being cut unauthorisely ...
                          causing bad smell to the domestics
                          Feb 18, 2018
                          Updated by radhak1367
                          To which address or officer I should give this complaint against Vikram valve man in writing.
                          Feb 19, 2018
                          Updated by radhak1367
                          The involvement of Engineers of Mahalaxmi Layout substation and Political affiliated persons is very much visible. These people are making fast bucks and they let this Vikram boy to do the collections.

                          He does rowdism too. These peoples game plans are to create an artificial water scarcity in the area and then force the people to draw another line to their house bypassing meter.

                          In an rough estimate some 1000's of houses has been provided with illegal connections by these thugs since long time. The charges ranges from 5000 to 10000 rupees.

                          An high level investigation and arrests could bring out into open this water scam.
                          Online payment of monthly water bill is not happening today 14/02/2018 for the above RR Number. It says "service provider currently unreachable'' when tried through Mobikwik. please rectify because last date for payment is 17/02/2018.

                          It failed through PAYTM also and amount returned.
                          Already We are register Complaint In BBMP[protected]

                          #27, 9th b main, 4 Cross, kalyan nagar, Munireddy Layout, Near Vision PU College, Bangalore - 560 044.
                          No water supply in Verma layout since a week we are facing problems due to water shortage. My RR No.217145/SHN-11-311 and sub division name N3 N[protected]
                          There is some problem near the manhole near our house and our sewage pipe is blocked. The residents are having lot of problems. Please clear up the manhole and solve the problem.

                          Our address :
                          No. 10, 4th Cross, jnananjyothinagar, opposite to Brahma Kumari ashram, behind Sri Venkateshwara kalyana mantapa Bangalore - 560056.
                          Ph [protected]
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                            Vishwas.V
                            from Bangalore, Karnataka
                            Feb 17, 2018
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                            Address: Bangalore, Karnataka, 560084

                            Dear sir,

                            Here we are bring to your serious notice, from public of sagaypuram ward 60 new bagalur lay out 7th main road bangalore - 560 084.

                            By name talashekar has criminal background has given local water linemen supplier authority & legally paid by local corporator. Lineman demands the public everyday money atleast rs.150/- holding 15 - 20 houses per one street line.

                            When we refused to pay on daily basis, lineman reacts furiously, abusing & threaten the public by stopping water supply continuously for 3 weeks as he have criminal background and threats personally.

                            We can't bring this issues to local corporator notice because it is sagaypuram ward mutually connected with there persons & aviods public to rise their voice.

                            We request the concern department or an authority from bbmp and bwssb to regulate and take immediate action on this worst people and improvise publics basic water demands.
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                              A
                              Arokia Prakasham
                              from Bengaluru, Karnataka
                              Feb 17, 2018
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                              Address: 560043

                              Sir, sewerage water is overflowing just in front of our residence since 2weeks, we complained to the neighbors but no use request you to kindly visit our area and resolve the issue on priority. We are unable to stay here due to lot of smell and mosquitos. Hope you will take this on priority and resolve.

                              Address: no 25, 1st main, 5th cross, byraveshwara layout hennur bhande, bangalore 560043
                              Mobile : [protected]
                              The sewage chamber in front of our retail store on commercial street is blocked causing filthy water to seep into our basement floor. this is a problem we face every 2 weeks. please look into this ASAP as our store is unable to function due to this issue
                              Water leaking in road
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                                odbhaskaran
                                from Bengaluru, Karnataka
                                Feb 13, 2018
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                                Address: 560086

                                18th main, jc nagar, kurubarahalli, bangalore - 86

                                The water valve man purposefully did not supply water to our road today, mahashivaratri day.

                                All these days he was supplying water at a very very low pressure and just for 1:30 hours between 8:45 a. M to 10:10 a. M.

                                All complaints to everyone available did not get results. The valve men is acting in nexus with water tank lorry suppliers. He was recently put to this area. Earlier in another area too he was doing the same thing and there people thrashed him and chased him out.

                                Well to do people used to hire tanker lorry due to shortage of water. Poor people with frustration are living somehow.

                                Mob : [protected]
                                Feb 15, 2018
                                Updated by odbhaskaran
                                It is also said that this valve man who calls himself as Vikram is not the authorized person appointed by water board but is a hired guy by the main valve men hence this has to be looked into and proper action taken against whoever has appointed him.
                                Feb 15, 2018
                                Updated by odbhaskaran
                                Sir, While coming from Mahalaxmi Layout Metro station towards Nandi layout BMTC bus stop when turning left to reach the bus stop I noticed water leakage on the road.

                                Please check.

                                Bhaskaran
                                Advocate
                                [protected]
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                                  Meetisha
                                  from Bengaluru, Karnataka
                                  Feb 13, 2018
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                                  Address: 560037

                                  There are two water taps at devi mandir. The taps need to be replaced. Taps belong to temple. When spoken to pandit of temple, he said repair man will come tomorrow. Until then water is flowing continuously. Please help. Exact location : sri kateramma devi temple, kundanahalli, brookefield, bangalore 560037
                                  This needs to be fixed asap
                                  [protected]
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                                    from Bengaluru, Karnataka
                                    Feb 13, 2018
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                                    Resolved

                                    Address: 560099

                                    Sir
                                    Hereby submitting complaint about leakage of water in middle of road since 10days which resulted in formation of big hole, which could turn dangerous for small kids. Verbal complaint in municipal corporation didn't get any response. On longer run it may damage entire road, water wastage and may lead to collapse of road.

                                    Kindly look into this..
                                    Thanks and regards
                                    +1 photos
                                    Feb 18, 2018
                                    Complaint marked as Resolved 
                                    Village panchayat people rectified the issue Thanks
                                    Feb 18, 2018
                                    Updated by [email protected]
                                    Solved
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                                      reg4raja
                                      from Kotamangalam, Kerala
                                      Feb 13, 2018
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                                      Address: 560027

                                      21/5, 5th cross h siddiah road
                                      Sudhama nagar bangalore 560027
                                      There is a water leakage in our pipe line due to heavy trucks passing by our road and because of that water line got damaged. Please help us to fix it asap
                                      2 months back bwssb laid a sewage pipe and they damaged the line and later we fixed 3 times still no issue please help us to fix it.
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                                        Mujaseem Ahmed
                                        from Bengaluru, Karnataka
                                        Feb 12, 2018
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                                        Address: 560068

                                        Hi team,
                                        We belong to viratnagar bommanahalli urdu school main road 8th a cross
                                        Land mark : karnataka flour mill.
                                        We are facing water scarcity since 1 year. Line man who supplies water does not open water valve properly.
                                        We get kaveri water twice a week friday and monday. But the volume of water we get for a week is approximately 500-700 lts a week. Is it sufficient for a building having 3 houses???

                                        We have given verbal complaints to our area bwssb inspector and also to line man. They are not taking any action.

                                        They advised to lower kaveri supply pipe line. We spent approximately rs -20000/- still not getting water.
                                        Iineman opens valve with very low water pressure for few hrs and we dont get enough water and we are fedup of giving him tips in form of cash.
                                        They are acting as if they are paying water supply bill.

                                        We need some serious steps to be taken on this issue.

                                        And we want at-least thrice a week water supply.
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