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Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

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Updated: Oct 31, 2025
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Bangalore Water Supply & Sewerage Board [BWSSB] reviews & complaints page 140

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K
Kumar Tejas
from Bengaluru, Karnataka
Oct 25, 2017
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Address: Bangalore, Karnataka, 560073

We get water once in a month that to exactly before the day we get the water bill. And rest of the month we don't get water to ward number no 41 gruhalaxmi layout, peenya subdivision. Earlier we would get water once a week. Now it's gone to once in month. We request the concerned authorities to look in to problem and rectify the same, as we depend on this water. For those who have borewell it doesn't matter but for us it matters.
Drainage chamber is blocked in 9main road judicial layout yelahanka bangalore 64
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    Jessy Bhanu
    from Hubli, Karnataka
    Oct 24, 2017
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    Sir, door no. 664, 6th cross, hbr layout, 5th block, bangalore 560043 has not closed their sewage chamber. We the neighbours are facing a lot of problem due to it, due to the bad smell from it we are unable to stand in our balcony, and there are a lot of flies and mosquitoes breeding. The owner stays in another state and always says he is helpless. The caretaker of this building never lifts the phone. Inspite of repeated requests, they are not closing it and creating trouble for us. Kindly warn them and get it fixed immediately
    Oct 24, 2017
    Updated by Jessy Bhanu
    Sir, Door No. 664, 6th cross, HBR layout, 5th Block, Bangalore 560043 has not closed their sewage chamber. We the neighbours are facing a lot of problem due to it, due to the bad smell from it we are unable to stand in our balcony, and there are a lot of flies and mosquitoes breeding. The owner stays in another state and always says he is helpless. The caretaker of this building never lifts the phone. Inspite of repeated requests, they are not closing it and creating trouble for us. Kindly warn them and get it fixed immediately
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      Praveen_c27
      from Bengaluru, Karnataka
      Oct 23, 2017
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      Address: 560072

      Please refer the attached water bill and also the picture of the meter reading.

      Reference # 463300
      Got a bill saying water consumed was 27000 lts but actual water consumed as on today was 14000 lts. My only concern here is that why should i pay for not consuming water

      Today i got a call from this number [protected] and he says the bill is correct according to him and he also said i need to give a letter saying we are using rain water harvesting.

      This is really not acceptable as we had installed the rain water harvesting, only after that the meter was fixed by bwssb.

      Today the bill reader visited the house and said they need to replace the meter as it was running reversely again this is a complete messup. Why do these people think we are uneducated?
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        V
        Vippin1
        from Bengaluru, Karnataka
        Oct 20, 2017
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        It is since last more than 5 month water has stopped coming in our water pipe line connect to our home. My house no. Is 1896, 8th cross, new thippasandra, we are only very few members in home living. I have aged mother & other dependents. If water was to come even at least once in alternate that would been helpful to us meet our everyday water essential to domestic purpose. For what reason water supply is disrupt and not coming to our home it's not clear. As pipes laid long before and are g. I. Perhaps it could have got blocked or it could be due to other reason. Surrounding our home are almost of them offices. They all pay & buy water from the private water supplies. Since the last month we too are been forced to buy at exorbitant price out of helplessness. So i am requesting the concerned office make visit and look into the issue. As i am a working member in pvt. Office. Unable to taking leave. Would the authorities kindly do the needful and water connection is restored..
        Nov 17, 2017
        Updated by Vippin1
        Reminder. It's almost an month now since I have complain of there is no inflow of water supply coming to our home. Until no one has visit OR either reply of there action. All the bills are cleared. Herewith I once again plea to the BWSSB send someone to inspect and see we able to get supply of Water at least in alternate days to our daily drinking and water to our other domestic use.
        To the concerned BWSSB authorities,

        No mail reply been yet received nor anyone from the board have made spot inspection. I am hereby furnishing our Water meter no. also which is E[protected] in the name of of Ananad murthy D.M.. There are no arrears in bill (all clear). Request the authorities to kindly look into the matter as soon as possible and restore the Water connection.
        Its been 24hrs since there was water supply in our house, if there is no water supply one cannot do normal chores and during Diwali it's mandatory to supply water. Please supply water as soon as possible. This is very dissapointing. You people need money without fail but you people won't supply water in time.
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          spoorthidhama
          from Bengaluru, Karnataka
          Oct 17, 2017
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          Address: Bangalore, Karnataka, 5600091

          Drainage water overflowing from last 3 weeks on the service road approaching spoorthidhama campus, anjana nagar, near est west college, magadi main road, anjan nagara, bangalore.91, ph [protected], [protected]
          Lodged with bbmp, bwssb, called customer care.. No help offered till now. This has become very unhealthy and unhygenic condition. Request someone to take responsibility and fix this asap...
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            K
            kushal.barmate
            from Bengaluru, Karnataka
            Oct 15, 2017
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            Address: 560043
            Website: bwssb

            The water supply schedule to kasturinagar is not followed diligently. On several occasions the complaint was lodged to sahaya site and it used to be honored by prompt resolution of complaint. Now the concerned officer is not bothered to resolve the problems faced by consumer. You may start a feed back mechanism to gather satisfactory rating from various citizens from different areas and incorporate this in annual confidential report of the officer incharge of water supply in various zones of the city.
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              J
              jayanth b
              from Bengaluru, Karnataka
              Oct 14, 2017
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              Address: 560024

              Bangalore
              14-10-17

              From
              Jayanth balraj
              71, defence layout,
              Marriyanna palya,
              Lm-near kensri school,
              Blr-24

              To
              The municipal commissioner / corporator,
              Bbmp,
              Blr

              Sir,

              I am living in the second street of marriyanna palya, defence layout. We are facing lot of issue because of continuous rain & water is getting filled by various source i. E - from raja kalve behind manyatha tech park & lake belt because of which water is filled at the residents.
              The sanitation is very bad here. The drainage water flows all over the street, especially during the rainy days. They are filled with drainage water. Foul smell arises from it and it is a place for mosquitoes to breed. So, people are often affected by fever. The children are often affected by dengue, malaria, etc.
              I also would like to bring to your notice that there was a blockage of water in manyatha tech park drain which we got it cleaned in the midnight paying from our pocket.
              It’s an very humble request from our end to make your mobile phones reachable & do the need ful at this point of time.
              Kindly make yourself free to visit the affected areas & find the solution for it.
              @corporator palani swamy - kindly call back once you see this mail/message
              As we tried from yesterday & it was switched of[censored]nfortunately.

              I conclude by requesting you to look into this matter seriously and improve the sanitation in this locality.

              Your revert would be greatly appreciated

              Thanking you!

              Yours faithfully,
              (Jayanth balraj)
              +3 photos
              Kaveri water not available in the area dasappa layout, first block, Ramamurthy nagar, bangalore-560016 from the past one week. No drinking water and struggling for past 1 week.
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                S
                ShyamalaKamal Gowri
                from Bengaluru, Karnataka
                Oct 14, 2017
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                Address: Bangalore, Karnataka, 560008

                Every time it rains our home toilet get blocked we personally spend our money to solve our problem but its temporary as it is the block in the main chamber we complaints to the concern persons no use. Due to rain chamber is blocked every time we get repaired & we complaint to the local bodies but no response, we find it difficult every time we use toilet. Please help us because of this our family members are sick. Kindly do help us asap.
                Kindly request to concern person for Closing of open drainage slab, many people are fallen down & local people are throwing garbage in open drainage.
                Address: 19, Giridhama, V Nagenahalli Main Road Hebbal Bangalore-560032.

                Photo is attached for the same. Kindly do the needful

                chamber is blocked every time it rains. - Comment #2890011 - Image #0
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                  A
                  Arshiya Parvaz
                  Oct 13, 2017
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                  Address: 560095

                  I am put up in kormangla 8th block, 2nd cross, c main, very close to corporation bank. There has been a complete shortage of water from last 4 days here that is from oct 9th till today. Can you please let me know when the conditions will resume, when water will be supplied, what are the timings? We are now tired of paying huge sum to the water tanks fellows every day. Request you to take this up asap.
                  Thank you for understanding. Appreciate your support.
                  Illegal water connection is taken next to my home in devarchikkanahalli 1st cross from past one year it has over no action taken yet . Immediate response is needed for the illegally connection of the water without the meter they have been using it past a year
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                    K
                    keshava1978
                    from Chennai, Tamil Nadu
                    Oct 13, 2017
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                    Address: 560085

                    Drainage water overflowing from last 3 weeks on the service road approaching indira canteen opposite to pesit outer ring road bsk 3rd stage bangalore - 560085. Multiple complaints are lodged with bbmp, bwssb, called customer care.. No help offered till now. Children, parents, senior citizens stay in the apartment. This has become very unhealthy and unhygenic condition. Request someone to take responsibility and fix this asap
                    +3 photos
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                      P
                      Prasadbss
                      from Bengaluru, Karnataka
                      Oct 12, 2017
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                      Address: 560098

                      Sewage main pipe is blocked and sewage water is overflowing in 4th main 4th stage beml layout raja rajeshwai nagar (Opp rr nagar police station) and the sewage water is coming to the main road and spilling on every body who is travelling in the road. We have complained to bwssb multiple times but they are not taking any action to clean up the main sewage pipe. It is causing too much health hazard for the public and bwssb is not at all concerned. Please help to engage bwssb to help clean the sewage pipe.
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                        M
                        Maryamr
                        from Bengaluru, Karnataka
                        Oct 11, 2017
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                        Address: Bangalore, Karnataka, 560008

                        Dear concern,

                        My name is mary and i wanted to complain about no water supply since 9th october 2017 in ulsoor. We waited but no water supply today even. Finding it very difficult as stored water is over now. I am a lady with a handicapped husband. Pls help, as soon as possible. The whole area is facing issues with water supply. Its great inconvenience. Inadequate water supply. Thank you
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                          G
                          Golden House
                          from Bangalore, Karnataka
                          Oct 10, 2017
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                          Address: 560095

                          Dear sir,

                          1. This is to bring to your notice that there is a sewage leakage & overflowing outside our office. Our company located at #820, 80 ft road, 8th block, koramangala bangalore - 95. There is a man hole just in front of our office. The sewage chamber is getting blocked very frequently & is overflowing on the road from past 3-4 months. They are required to be repaired / reconstructed at 80 ft road, 8th block, near ngv signal (Diagonally opposite to police station), koramangala. Our submission is as follows :

                          (A) there are schools, temples, hotels, eatery stalls, old age home, ngo, police station in the same lane of our office road. It is causing a lot of problems to all these people, including daily commuters, employees, neighbors, road side walkers, hoteliers, etc as it is giving foul like smell / stinking, leading to breeding of flies, lot of rodents, flies & harmful mosquitos in the vicinity, which is health hazard.

                          (B) people live in & walking on the road are receiving bad smell daily because of this, and also employees & other vicinity people are getting infected and are tend to fall sick due to this. Day by day it is becoming difficult to live because of this problem. Even now road is overrunning with sewage water and lots of smell and odor, it is looking like we are working in slum area.

                          (C) last 2-3 days bwssb team had done some work, but unfortunately nothing has been fixed so far and same problem continues. The line is blocked and the sewage is overflowing from the man hole / chamber. No proper & permanent action has been taken care on, despite the complaint has been made

                          (D) commuter vehicles are getting struck & may fall inside the manhole causing accidents.

                          (E) on our repeated complaints requesting for pumping lorry to clean the entire line, but the line man had just cleaned it with a stick, but regret to say that no permanent solution has been found so far. Sewage line gets open every two-three days and starts overflowing on the road.

                          2. I am sending some pictures for your reference.
                          3. Keeping in view the health factor of not only our employees, but also every individuals living in the area, we request you to look in to this matter on priority basis and try to resolve it permanently.
                          Thanking you,

                          P n roy
                          +4 photos
                          Dear sir, I am a resident of 5th cross Cholanayakanahalli, R T Nagar Post. Hereby bring to your notice there are as much of 70% of connections are illegal & many of them are drawing waters using pumps. Please consider this complaint seriously, take action & save BWSSB
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                            Srikaaanth
                            from Bengaluru, Karnataka
                            Oct 10, 2017
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                            Address: 560066

                            Dear sir/madam,
                            The water is contaminated with the sewage water in
                            Munisingh hospital road,
                            Near iris apartment
                            Whitefield
                            Consumer no. E-225077
                            Name: g v lakshmi
                            Mobile: [protected]

                            We are facing this issue since 3 days. Possible reason may be the new formation of the thar road from the elevated hillside near ambedkarnagar.

                            Request to resolve this on priority

                            Regards,
                            Srikanth [protected]
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                              M
                              madhusudan.R
                              from Mysore, Karnataka
                              Oct 5, 2017
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                              Address: Bangalore, Karnataka, 560078

                              To chairman,
                              Bwssb

                              Man holes next to pgr sindhias house on ring road 15 th cross jp nagar near delmia circle is opened purposly and made to enter storm water drain. This has increased the flow and the level of water in storm water drain this has resulted in back flow of water from swd and has entered my house and also few more houses on 12 th main, 5th phase jp nagar even if their is 10 minutes of rain, this has happened on 5 occasions so far from aug 15th, spoken to mr. Paramesh of bwssb, but he says that new pipes have to be laid and requires a separate budget, request you to look into this and help us to overcome the nightmare
                              Oct 05, 2017
                              Golden House's response
                              Dear Sir / Madam,

                              Our Company located at #820, 80 Ft Road, 8th Block, Koramangala Bangalore - 95. There is a man hole just infront of my Company. The entire Sewage line used to get blocked very often and inspite of repeated complaints no proper action was taken. Atlast Just 2-3 days back they had replaced entire pipe line. Now from past 1 day same problem has started. The line is blocked and the sewage is overflowing from the man hole. On repeated complaints the line man had just put some stick and cleaned it and no permanent solution is found. We requested for the pumping lorry to be used for cleaing so that the eitire line would be cleaned, but they. I request the concerened authority to take action immediately and solve the problem once and for all.

                              Oct 09, 2017
                              Golden House's response
                              Sub : SEWAGE LEAKAGE / OVERFLOWING IN 8TH BLOCK, KORAMANGALA.

                              Dear Sir,

                              1. This is to bring to your notice that there is a sewage leakage & overflowing outside our office. Our Company located at #820, 80 Ft Road, 8th Block, Koramangala Bangalore - 95. There is a man hole just in front of our office. The Sewage chamber is getting blocked very frequently & is overflowing on the Road from past 3-4 months. They are required to be repaired / reconstructed at 80 Ft Road, 8th Block, near NGV Signal (Diagonally opposite to Police Station), Koramangala. Our submission is as follows :

                              (a) There are schools, temples, hotels, eatery stalls, old age home, NGO, police station in the same lane of our office road. It is causing a lot of problems to all these people, including daily commuters, employees, neighbors, road side walkers, hoteliers, etc as it is giving foul like smell / stinking, leading to breeding of flies, lot of rodents, flies & harmful mosquitos in the vicinity, which is health hazard.

                              (b) People live in & walking on the road are receiving bad smell daily because of this, and also employees & other vicinity people are getting infected and are tend to fall sick due to this. Day by day it is becoming difficult to live because of this problem. Even now road is overrunning with sewage water and lots of smell and odor, it is looking like we are working in slum area.

                              (c) Last 2-3 days BWSSB team had done some work, but unfortunately nothing has been fixed so far and same problem continues. The line is blocked and the sewage is overflowing from the man hole / chamber. No proper & permanent action has been taken care on, despite the complaint has been made

                              (d) Commuter vehicles are getting struck & may fall inside the manhole causing accidents.

                              (e) On our repeated complaints requesting for pumping lorry to clean the entire line, but the line man had just cleaned it with a stick, but regret to say that no permanent solution has been found so far. Sewage line gets open every two-three days and starts overflowing on the road.

                              2. I am sending some pictures for your reference.
                              3. Keeping in view the health factor of not only our employees, but also every individuals living in the area, we request you to look in to this matter on priority basis and try to resolve it permanently.
                              Thanking you,

                              P N Roy

                              1. It is to inform you that 02-03 Number of Sanitary Main holes are required to be repair / reconstruct at 80 Ft Road 8th Block near NGV Signal Koramangala. Due to blockage with dust particles / stones and other garbage etc,

                              2. In view of the above do the needful as early as possible to avoid health and hazard.

                              man hole is opened and left to storm water drain - Comment #2877445 - Image #0
                              man hole is opened and left to storm water drain - Comment #2877445 - Image #1
                              man hole is opened and left to storm water drain - Comment #2877445 - Image #2
                              man hole is opened and left to storm water drain - Comment #2877445 - Image #3
                              Hi,
                              We have been struggling in grossly dirty water for long. We are tenants in the house and might have to vacate the house give the atrocious poor water quality. This is leading to health issues as well.
                              As tax paying citizens if India, we have a right to clean water and we are not getting it.
                              Plz take urgent action
                              Regards,
                              Ragini
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                                S
                                suchi567
                                from Gurgaon, Haryana
                                Oct 3, 2017
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                                Address: 560068

                                Hi,

                                In 1st block of akshay nagar, people have started the drainage work and digged through out the road but nobody is working on it since more than a week.
                                Due to this work our roads for coming out of house is completely blocked and we are not able to take out our 2/4 wheelers which is creating problem for our daily communication.
                                So please restart the work n try to complete it asap.
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                                  Parikshith B S
                                  from Panipat, Haryana
                                  Oct 2, 2017
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                                  Address: 560058

                                  Respected sir,
                                  I bring this to your kind attention, there is water pipes damage in 3rd f coss, behind chowdeshwari temple chowdeshwari nagar laggere bangalore 560058. This damages leads huge waste of water past from 30days. We have informed this to local water supply service man but till now nobody has to turn to it. Kindly do necessary action on this. We expected your kind action on this.

                                  Thanking you
                                  +1 photos
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                                    V
                                    Vishnu Vardhan P
                                    Sep 30, 2017
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                                    Address: 560016

                                    Hi,

                                    I built a floor on my 1200 sqft house, they started adding sc bore well charge from day 1 of construction to till date. The charge is 500 which is high. Does anyone know how we can get rid of it.

                                    My house is in ramamurthy nagar, this was happening for almost 10 months, when i check beginning i got to know that it will be waived once construction gets complete. It still continued.
                                    In 12th a main 4th block 4th cross koramangala
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                                      Ramesh Ramachandra
                                      from Bengaluru, Karnataka
                                      Sep 27, 2017
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                                      Address: Bangalore, Karnataka, 560098

                                      We have been spending about rs.3000 every 2-3 months and are fed up with frequent blocks. This spot is in sachidanandanagar. Bwssb does not want to visit saying it is illegal layout. We have to live here and we have all documents to prove we are legal occupants. We have to pay even bwssb to get solution which is absolutely unfair.

                                      Somebody please resolve.
                                      They don't giv a damn...bloody govt
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                                        N
                                        Naveena 6
                                        from Mannarakkat, Kerala
                                        Sep 27, 2017
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                                        Address: 560064

                                        The chamber is overflowing and there has been no action taken care on, despite the complaint has been made
                                        And it's almost full and might start flowing on the road in front of my house and the flies here are so harmful
                                        As it is at the end of layout, people r least bothered here and no body is interested as it is infront of my house,
                                        There is a layout secretary here who says
                                        Because it's in front of my house we have to get it cleaned by ourselves.
                                        Why should we alone clean wen the chamber is linked to everybody's houses here.
                                        Irresponsible people!
                                        Yelahanka
                                        Balaji layout
                                        1st cross
                                        Kenchenahalli road
                                        Sep 27, 2017
                                        Updated by Naveena 6
                                        Moreover it's raining here and it's stinking very badly

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